2GIG GC2 Panel Wireless Security System User Guide

GC2 Panel
User Guide

(International)

WIRELESS SECURITY SYSTEM

WARNING: OWNERS INSTRUCTION NOTICE Not to be removed by anyone except occupant

SYSTEM OVERVIEW

This system provides three (3) forms of protection: burglary, fire, and emergency, depending on the options set by your installer. The system consists of the Control Panel with a color   touch screen, wireless sensors that provide perimeter and interior burglary protection, and  wireless smoke and carbon monoxide detectors. In addition, optional remote control key fobs, wireless panic buttons and keypads may have been provided or installed.
The system monitors all protection “zones” and the system’s status. The Control Panel displays  monitoring information and controls the alarm siren. Your system may also have been setup  to send alarm and status reports to a Central Station and may have the capability for 2‐way  voice communications with the alarm monitoring operator.

FEATURES
Following is a list of standard features and options that can be included in your system. Ask your installer which options are available to you and check the boxes that apply.

• Stay and Away arming modes: Stay mode arms the system perimeter only and is used  typically at night when the premises are occupied. Away mode arms the system perimeter  and interior; it is used when the premises are unoccupied.
• 60 user‐unique 4‐digit codes to operate the system: The system supports one (1) master  user code that can assign and maintain the other user codes.
• One of the 60 user codes functions as a duress code. Controlling the system with this code  gives the appearance of normal operation, but using it sends a silent duress report to the  Central Station to initiate a silent alarm call for help.
• Voice announcements from the Control Panel: The system has a vocabulary of descriptive  words that can be assigned to sensors so each has a unique announcement such as “front door” or “bedroom window” if desired.
• Home automation with the built‐in Z‐Wave controller for remote control of Z‐Wave enabled home appliances (optional feature).
• Alarm history with system event log: Each alarm and system alert is logged into the system’s memory. These events can be displayed and reviewed at the Control Panel or  remotely by the Central Station.
• Real time clock and calendar shows on the system’s display and is used to time stamp items in the event log.
   2‐way voice communication: After an alarm, the system can automatically connect with a Central Station operator so they can converse with people in the premises.
   Remote control of the system over the telephone.1
   Remote control of the system using a Web‐enabled device through the Internet.2
   Three optional 24‐hour emergency functions: Panic, Fire, and Emergency. These functions can be activated by buttons on the Control Panel, using wireless sensors, from the wireless keypad, or from portable pendant devices (such as the panic button remote).

BASIC OPERATION
Following are general operational concepts  that your system supports. Understanding  these concepts will help you to use your  security system to its fullest extent.
Sensor Types/Zones
The system’s wireless sensors have been  assigned to selected “types” (often called  “zones”). The sensor type determines how  and when the system will react to a signal  from the sensor. Some sensors are armed 24  hours a day, other sensors are only armed  when the system is armed.

Smoke, Heat, and Freeze
Protection
If wireless smoke, heat, and freeze detectors have been installed in your system, they are  armed 24 hours a day. They will sound an  alarm when smoke is detected and can  report the fire alarm to the Central Station.  See “Smoke, Heat and Freeze Protection” on page 21 for emergency planning and evacuation information.
Burglary Protection
Burglary protection is provided by perimeter  and interior sensors. When the system is  armed in the Away mode, both perimeter  and interior sensors are armed and can  trigger an alarm. When the system is armed  in the Stay mode, only the perimeter sensors are armed and can trigger an alarm. Both arming modes offer an Exit Delay that  allows time to exit the premises without triggering the alarm. Upon re‐entry, an Entry Delay is enabled that allows you time to  disarm the system. You   can set sensors to sound a chime and/or  a voice announcement when they are  triggered. This lets you monitor your doors and windows while the system is disarmed.
For more details, see “Burglary Protection”  on page 9.

User Codes
The system installer has already  programmed a master user code for your system. This code can be used to control the  system as well as assign and change the  other user codes. The master user code can  also access several system setup settings in  the User Toolbox.

Alarms
When an alarm occurs, the Control Panel’s  siren and an external siren (if installed)  sound for a preset time. During alarms and  after disarming, the alarm history button  displays all the alarms that have occurred,  and which sensors were involved. The alarm history clears the next time the system is armed or can be cleared manually.

Messages
Your security system supports receiving messages from the Central Station. The messages can be about system upgrades,  additional services, special regional weather  alerts, etc.
Trouble Alerts
The system monitors itself for abnormal  operating conditions and will alert you if  trouble is detected. Trouble conditions can  be reported to the Central Station.

Wireless Sensors
Your security system comes with wireless sensors. Some sensors are visible, others  may be hidden by doorjambs or where the  sensor is mounted. Depending on your type  of installation and how many sensors are  installed with the Control Panel, sensors can include but are not limited to the following:
Door/Window Sensor
Glass Break Sensor
CO Sensor
Key Fob
Motion Detector
Smoke/Heat/Freeze Alarm
Panic Remote Button
Wireless Touch  Screen Keypad

CONTROL PANEL FEATURES
See the table below for full descriptions of Control Panel Features.

A Alarm Sounder and Speaker| Sounds all system local alarms, voice prompts, system sounds, and  audio for 2‐way voice communications with the Central Station.
---|---
B Color Display with Touch Screen| Shows all system information, status, programming, and functions as  the keypad. Tap  to switch between the clock, calendar, and weather
display.
C Microphone| For voice communication with the Central Station.
DEmergency Button/Indicator| Lights WHITE when enabled for emergency alarms. Flashes WHITE during emergency alarms.
E Home Button/Indicator| Sensor Status
Lights GREEN when all sensors are closed (ready to arm).
Not lit when any sensor is open (not ready to arm).
Arming Status
Lights RED when system is armed.
Flashes RED during the Entry Delay.
Alarm Memory
Flashes RED during an alarm.
Flashes RED after an alarm while system is still armed.
Power Outage
Flashes WHITE during power outage (system on battery backup).
Flashes GREEN when all sensors are closed (ready to arm).
Flashes ORANGE when any sensor is open (not ready to arm).
Flashes RED while system is armed.

MAIN DISPLAY SCREENS
Use the touch screen to control and operate the Control Panel. The touch screen includesa variety of buttons, indicators, and text for  navigation and system operation.
At the top‐left of the Home screen, you can  view the current system state. Scrolling text  shows any pending alerts. The right side of  the screen reveals a variety of system status  icons.

Home Screen
The Home screen shows system status with icons to indicate system conditions. It also  displays the time and date. The Home screen  has Security, Services, Silent Control and  Display Off buttons.

TIP: Tap  the Services button to access  features for controlling Z‐Wave devices.  If Z‐Wave features are not programmed,  this button will not appear.

• Tap the  Home button on the panel  to reveal the Home screen.

Security Screen
Use the Security screen to access the Arm, Menu, and Status screens. This screen also  shows the current time and date. If  messages, alarms, or trouble alerts are  pending, square buttons indicate the  number of pending alarms or messages.

Ready to Arm Screen
Use the Ready to Arm screen to arm the security system in Stay and Away mode. You  also have the option to select the Entry  Delay and Silent Exit check boxes to turn  those features ON.

Menu Screen
Use the Menu screen to gain access to the Ready to Arm, Emergency, or Toolbox screen.

Status Screen
Use the controls in the Status screen to view  the system’s current status and to review a  scrolling list of alerts in a log format. The  date, time and nature of any alerts are listed  in the displayed log.

• Tap the Silence button to stop the system status voice announcement.
• Tap the ↑ or ↓ arrows to scroll through  the list status messages.

BURGLARY PROTECTION

When your system was set up by your installer, wireless sensors were placed to monitor specific doors and windows. The installer selected these doors and windows as likely places  where an unlawful intrusion might occur and could be detected. Each sensor was
programmed to have the system react in a specific way. See “Installer Programmed Options” on page 40 for specifics about each sensor.
Some sensor types (such as smoke detectors, carbon monoxide detectors, panic buttons, etc.) are always active and can trigger an alarm at any time. Other sensors on protected doors and  windows are part of the burglary protection part of the system, and can be turned on or off. Turning on the burglary protection part of the security system is called “Arming  the System.”  The burglary protection part of the system can be armed in two modes: Stay mode or Away  mode.

SAMPLE FLOOR PLAN
Refer to the floor plan below. It shows a typical residential installation and the various types of  wireless sensors and their functions.

IMPORTANT: Security systems installed in a commercial location are for use only as a burglar alarm system and not for fire protection. This security system has been evaluated and  complies with UL 1610. For commercial installations (UL 1610), only one method of  communication is to be used. This method of communication is a Cell Radio Module.

SENSOR STATUS
The security system constantly monitors all of the sensors attached to the protected doors and windows in your home or business. The Control Panel knows if each door or window with  sensors is open or closed. The open or closed condition of the protected doors and windows is  called the sensor s tatus.
For maximum security, all the doors and windows on your premises should be closed when  you leave the building. In some cases, such as when using the security system when you stay  at home, you may want to leave some doors or windows open. The system recognizes  bypasses to resolve the open doors or windows. See “Bypassing/Un‐Bypassing Sensors” on  page 12.
NOTE: Before you can arm the system, you must close or bypass all doors and windows  with sensors.

CHECKING FOR CLOSED SENSORS
In most cases, you will be arming the security system with all of the sensor‐protected doors  and windows closed. The Control Panel provides easy ways to verify that all the sensor‐ protected doors and windows are closed before arming the system:

• The  Home button lights green when all perimeter sensors are closed. The  Home button is not lit if any perimeter sensor is open. Open interior sensors do not change this indication.
• The Security button on the display’s Home screen lights green when all perimeter sensors are closed. The Security button lights orange if any perimeter sensor is open. Open interior sensors do not change this indication.
• The Arm button on the display’s Security screen and Menu screen lights green when all perimeter sensors are closed. If any interior sensors are open (or when any motion detector is triggered), a house icon displays on the status bar. The Arm button lights
  orange if any perimeter sensor is open.

VIEWING EACH SENSOR’S STATUS
The Control Panel will also show you which sensor‐protected doors and windows are open.
Your  installer has programmed descriptive names for each sensor‐protected door and window. The Control Panel’s color display will show the names of which doors and windows  are open.

• The top of the display on the Home, Security, and Menu screens shows sensor status. See “System Status Icons” on page 26.
  Tapping  the Status button also displays a list of open sensors and general system status and alerts.

A The Status Bar shows the system mode and shows system status icons. See “System Status Icons” on page 26.
B The Arm button on the Security and Menu screens lights green when all perimeter sensors are closed. The Arm button lights orange if any perimeter sensor is open.
C The Home button lights green when all perimeter sensors are closed. The Home button is not lit if any perimeter sensor is open.
D The icon displayed shows that an interior sensor is open. Other icons can appear  here as well. See “System Status Icons” on page 26.

DEALING WITH A SENSOR FALSE ALARM
When armed, the Control Panel reports alarm conditions on all sensors, both visually (on the status bar, and through a system alert icon) and audibly (through voice and chime  announcements). There are times, though rare, that an sensor will send an alarm condition to  the Control Panel when no alarm exists. The conditions of a false alarm vary depending on the  type of sensor and how that sensor communicates with the Control Panel.

• Perform a System, Sensor, and Panel Test  to find any false alarm conditions. See “System Test”  on page 34. See “Sensor Test”  on page 34. See “Panel Test”  on page 34.

SENSOR BYPASSING
Before the system can be armed, all protected doors and windows must be closed or bypassed. You can bypass open  sensors on protected doors or windows before arming the system. When a sensor is  bypassed, the system ignores that the door  or window is open. Two types of sensor  bypasses are available:

• Forced
• Manual

In some cases (such as when using the  security system for protection when staying  at home) it may be desirable to leave some sensor‐protected doors or windows open. Temporarily  bypassing a sensor for this use is called Force Bypassing.

NOTE: Force bypasses are automatically removed when the  system is disarmed.

Sensor bypassing is also sometimes used  when a sensor requires service. A sensor’s  magnet might be missing, or an external  switch contact connected to a sensor might  be faulty, causing the sensor to be detected  as open by the Control Panel. In these  conditions, you may need to schedule a service call with your qualified alarm service technician to repair or replace the troubled sensor. If the security system needs to be  armed before the sensor can be serviced,  the sensor can be manually bypassed so the rest of the system can be armed. Depending on programming, manual bypasses can  remain in place until they are manually  removed.

NOTE: Bypassed sensors offer no  protection and cannot cause an  alarm. Use bypass if you want to  arm your system with one or more  sensors open and intentionally  unprotected.

Force Bypass All Sensors
If any sensors are open when the system is  disarmed, the Arm button on the panel turns  YELLOW. When you tap the Arm button, the  system automatically reveals the Bypass  screen which lets you arm the system while  forcing it to bypass all open sensors.
To  force bypass all open sensors:

1. Ensure a sensor is open, such as a door or window.

2. At the Security or Menu screen, tap the YELLOW Arm button.

3. At the Bypass screen, tap Bypass All.
   This forces the system to bypass all of  the open sensors in the list, including  any open interior sensors.

4. At the Enter Code screen, enter a valid  user code to bypass the sensor.
   NOTE: The Quick Bypass feature can also be configured by the installer.
   For details, refer to the Control Panel’s Installation & Programming Guide.

5. At the Ready to Arm (Sensors Bypassed) screen, tap Stay or Away.

Later, when you disarm the system, the  bypassed sensors are returned to their normal state.

Bypassing/Un-Bypassing Sensors
To  add or remove sensors on the system’s  bypass list:

1. At the Home screen, tap Menu.

2. At the Menu screen, tap Toolbox.

3. Enter a valid user code to gain access to the Toolbox.

4. At the Toolbox (1 of 3) screen, tap Bypassed Sensors.

5. At the Bypassed Sensors screen, choose one of these options:
   • Add a sensor to the bypassed list.
   Tap the BLUE button that corresponds to the desired sensor. When the button turns YELLOW, the system will bypass the sensor.
   • View Only Bypassed Sensors. Place a checkmark in the Show Bypassed Only box.
   • Remove a sensor from the bypassed list. Tap  the YELLOW button that corresponds to the desired sensor. The button turns BLUE when it is no longer on the bypassed list.

6. When finished, tap Back.

STAY MODE
Use Stay mode to partially arm the system  when individuals will be occupying the  premises. This arms only the sensor‐ protected perimeter doors and windows. It  leaves interior motion sensors or other  interior doors unarmed. In a home setting,  Stay mode is typically used during the  evening hours when occupants are no long er expected to leave or enter the premises. This  allows occupants to move about the  premises without triggering the burglary  alarm. Because all the interior burglary  protection is OFF, an alarm would only be triggered when a sensor‐protected  perimeter door or window is opened.
Entry Delay in Stay Mode
Certain sensors, such as a door, can be  configured by your installer to use a delay  timer before triggering an alarm. This  provides a way for an authorized person  returning to enter using a predetermined  door and disarm the system before an alarm  is triggered.

To  arm the system using an Entry Delay:

1. At the Security or Menu screen, tap the Arm button.

2. At the Ready to Arm screen, place a checkmark in the Entry Delay box. This is the default setting.
   NOTE: If you clear the checkmark from  the Entry Delay box, an alarm will be triggered when the sensor is  opened while the system is armed  in Stay mode.

3. Tap  Stay to arm the system

NOTE: When re‐entering the premises, the user must enter through the door(s) programmed to use the  Entry Delay timer. This gives the  user a specified amount of time to  disarm the system. If the system is  not disarmed in time, an alarm is  triggered.

Quick Exit in Stay Mode
A programmable option, called Quick Exit may be displayed on the Security screen  while the system is armed in Stay mode. Tap   the Quick Exit button to start a timer to  allow someone to exit or enter through a  sensor‐protected door programmed for  delay without having to disarm the entire  system. When the delay timer runs out, the  system returns to the normal Stay mode.

The Quick Exit option can be turned ON or OFF by your installer, see “Installer  Programmed Options” on page 40 to understand the options that have been  programmed for your system.

SILENT CONTROL IN STAY MODE
Three options for silencing the beeps and announcements are available when arming  or disarming the system in Stay Mode.

• At the Home or Security screen, tap the Silent Control button.
• At the Ready to Arm screen, check the Silent Exit box.
• On the Exit Delay screen, tap Silence.

Selecting any of these options silences the  Control Panel beeps and announcements,  and when arming, selecting the option  doubles the length of the Exit Delay.

Arming to Stay Mode
Use Stay Mode to arm the system when anyone is at home. Stay Mode normally has an Entry Delay so a user with a user code can re‐enter without causing an alarm.

1. Close all protected perimeter doors and  windows before arming.

2. Verify that the  button on the Control Panel is lit GREEN indicating that the system is ready to arm. The Security and  Arm buttons on the display are GREEN  when all sensors are closed.
   NOTE: If you want to arm the system quietly without sounding any announcements, tap   before  performing these steps:
   • At Ready to Arm screen, check the Silent Exit box.
   Or
   • During exit delay tap Silence.

3. At the Security or Menu screen, tap  Arm.
   NOTE: If any perimeter door or window  sensors are open, the Bypass screen appears. Close all the  sensors displayed or tap Bypass All  to force bypass the displayed  sensors.
   NOTE: Bypassed sensors do not trigger  an alarm. (To bypass sensors, enter  a user code unless the installer has  set the system for Quick Bypass).

4. On the Ready to Arm screen, check the  Entry Delay box when arming the system  in Stay mode.
   If no one is expected to re‐enter, the  system can be armed without an Entry Delay. All perimeter doors will trigger the  alarm instantly. To  arm with instant  alarms for all exit/ entry perimeter  doors, clear the checkmark from the  Entry Delay box.

5. Tap  Stay to arm the system.
   NOTE: To  arm the system, you may  need to enter a user code if your installer has turned off the  system’s Quick Arming feature.

6. The system will arm and shows the Exit Delay counting down. When the Exit  Delay expires, the system is fully armed  in the Stay mode.

AWAY MODE

Away mode is for arming the system when  everyone is leaving the premises. Away  mode arms all sensor‐protected perimeter  doors and windows, interior motion sensors,  interior glass break sensors, and any other  sensor‐protected interior doors. The
premises must be unoccupied while the  system is armed. Away mode is typically used for arming the system during the  daytime hours in a residential location, and  non‐business hours in a commercial location. When the system is armed in Away mode,
you cannot move about the premises  without triggering the burglary alarm (if the  system is installed with interior motion  detectors). An alarm also occurs if any  sensor‐protected door or window is opened  or glass breakage is detected (if glass  breakage detectors are installed in your  system).

Exit and Entry Delays in Away mode
Certain sensors, such as a door, can be setup  by your installer to have a delay before  triggering an alarm. This provides a way for  an authorized person to exit and re‐enter the  premises without triggering an alarm.

• Exit Delay allows time to leave after  arming the system.
• Entry Delay allows time to enter and  disarm the system before an alarm is  triggered.
  When arming the system in  Away mode, an Entry Delay  check box is shown on the  Arming screen. By default,  this option is checked, so the
  programmed delay doors allow time for  disarming the system after the door is opened. If you clear the Entry Delay box, thedelayed alarm trigger is removed from all  sensor‐protected doors programmed for  delay. Those entrances instantly trigger an  alarm if they are opened in Away mode.
  NOTE: With the Entry Delay disabled,  you must remotely disarm the system with a wireless key fob  before entering.

Exit Delay Restart
The Exit Delay Restart option extends the  Exit Delay one time if you need to re‐enter  the premises. With the Exit Delay Restart  option, when you re‐enter the premises  after you have left, but before the Exit Delay  timer expires, the Exit Delay timer restarts,
giving you the full length of time to leave  again.
TIP: The Exit Delay Restart option only works  once, each time the system is armed. Silent Control in Away Mode Three options for silencing the beeps and announcements are available when arming  or disarming the system in Away mode.

• On the Control Panel’s Home and  Security screens, a Silent Control button  is displayed.
• On the Arming screen, a Silent Exit  check box is displayed.
• On the Exit Delay screen, a Silence  button is displayed.

Selecting any of these options silences the  Control Panel beeps and announcements,  and when arming; selecting Silent Control  doubles the length of the Exit Delay.

Quick Exit in Away Mode

A programmable option called Quick Exit  may be displayed on the Security screen  while the system is armed in the Away  mode. Tapping the Quick Exit button starts a timer to allow someone to exit or enter through a sensor‐protected door  programmed for delay without having to  disarm the entire sy stem. When the delay  timer runs out, the system returns to the normal Away mode.
TIP: If interior sensors are installed in the  system in certain areas, do not violate  those sensors when using the Quick Exit  feature in Away mode.

Auto Stay Mode
The system may have been programmed bythe installer for Auto Stay mode. If this  option is on and the system is armed in Awamode, if an exit/entry delay sensor is not  triggered before the Exit Delay expires (no  one leaves the premises), the system  automatically arms in Stay mode ins tead of Away mode.
NOTE: Qu ick options can be turned on  or off by your installer. Refer to “Installer Pr ogrammed Options” on  page 40, to se e which options have  been se t for your system.
Arming to Away Mode
Use the Away mode to arm the system wheneveryone will be leaving the home. The Away mode normally has an Entry Delay sosomeone with a user code can re‐enter without causing an alarm. Interior and  perimeter sensors are armed in the Away  mode.

1. Close all sensor‐protected doors and  windows before arming.

2. Verify that the   button on the Control  Panel is li t green, indicating that the  system is ready to arm. The Security  button and Arm button on the display  will also be green when all perimeter  sensors are closed. If the  icon is  displayed on the status bar, an interior  sensor is open; be sure to close or  manually bypass the interior sensors or  an alarm will occur.

3. To  arm the system quietly without  sounding any announcements, tap the   button before performing the next  steps:
   • At the Arming screen check the  Silent Exit box
   Or
   • During the Exit Delay, tap Silence

4. At the Security screen, or the Menu screen, tap Arm.
   NOTE: If an y perimeter door or window  sensors are open, the Bypass screen appears. Close all the  sensors displayed or tap Bypass All  to force bypass the displayed  sensors.
   NOTE: B ypassed sensors do not trigger  an alarm.
   To  by pass sensors, enter a user code  unless the installer has set the system for  Quick Bypass.

5. On the Arming screen, the Entry Delay check box option can be used with Away mode.
   • The sy stem can be armed without an  Entry Delay. All perimeter doors trigger  the alarm instantly. The system has to be  disarmed with a wireless key fob. To  arm with all exit/entry perimeter doors as  instant, clear the Entry Delay check box.

6. Tap Away. To  arm the system, enter a user code if  your installer has turned off the system’s  Quick Arming feature.

7. The system arms and shows the Exit  Delay counting down. When the Exit Delay expires, the system is fully armed inthe Away mode.
   NOTE: Whe n the system is armed in the Away mode, beeps sound  during the Exit Delay (beeps become faster during the last 10 seconds).

DISARMING THE SYSTEM
To  stop the Control Panel from triggering  burglary alarms, the system needs to be disarmed. Disarming turns off the burglary detection part of the system for sensors that  are not 24‐hour sensors. Disarming also stops any type of alarm in process.

Disarm the system from Stay mode before exiting the premises. The system should be  disarmed from Away mode before or while entering the premises. When disarming from the Control Panel or wireless keypad, enter a valid user code. A wireless key fob can also be used to disarm the system. Entering a  user code is not required when disarming  with a wireless key fob.
An important feature of the Control Panel isits ability to warn you if an alarm has occurred while you were away. If an alarm

was triggered while the system was armed, the alarm siren runs for a preset length of time then stops. When you enter to dis arm the system, instead of sounding the normal  Entry Delay beeps, the Control Panel sounds repeated fast beeps to warn you that an
alarm has occurred while you were away.
**** When you enter your home to disarm the system, if you hear fast repeated beeps instead of the normal entry delay beeps, Use Extreme Caution! An intruder may still be present inside the building! Wait outside and use a Cell Phone to call law enforcement for assistance.

Disarming from Stay Mode
Disarm the system from Stay mode before exiting the premises.

1. At the Home screen, tap  for Silent  Control.

2. At the Security screen or the Menu screen, tap Disarm. This action displays the Disarm Code screen.
   

3. The left side of the screen shows any events that have occurred while the system was armed.

4. Enter a valid user code to disarm the system.
   • In case you tap the wrong key, the  button erases the entire entry.
   • Tap if you decide to not disarm the system at this time.

Disarming from Away Mode
The system should be disarmed from Away mode while entering the premises.

1. Enter the premises through a designated Entry Delay sensor‐protected door.
2. The Disarm Code screen displays on the Control Panel and the Entry Delay beeps sound. The left side of the screen shows events that have occurred while the system was armed.
3. Enter a valid user code to disarm the system.
   • In case you tap the wrong key, the  button erases the entire entry.

IF A BURGLARY ALARM OCCURS
If an armed sensor is tripped while the system is armed in the Stay or Away mode, an alarm occurs and the siren sounds. Delayed sensors start the Entry Delay to allow time to disarm the system. Instant sensors trigger the alarm right away.Most sensors trigger the alarm siren, some sensors may be set to trigger a silent alarm without sounding the siren.
Burglary Alarm Siren
If a burglary alarm is tripped while the system is armed, the Control Panel sounds  the alarm siren for a preset time (see “Installer Programmed Options” on page 40). After the time expires, the siren will stop sounding.
The system limits the number of times a sensor can re‐trigger an alarm while the system is armed. The setting is one to six times per sensor, per arming period (see “Installer Programmed Options” on page 40).
Alarm Memory
If an alarm has occurred while the system was armed, the Disarm screen shows the time and date of the alarm and the sensor(s) that triggered the alarm.
After the system is disarmed, the Alarm Memory screen appears. The Alarm Memory screen shows the sensor(s) that caused the alarm. If more than one sensor was triggered, the display shows the order in which the alarms occurred.

The alarm memory automatically clears the next time the system is armed. You can also check the Clear Alarm History box and tap Ok to manually clear the alarm memory (24‐hour fire and CO sensors that are still violated remain in alarm memory).

Optional 2-Way Voice Communications
2‐way voice communications provides a method for alarm verification and can provide emergency assistance. The Control Panel contains a built‐in microphone that can monitor sounds around the area of the Control Panel. The built‐in microphone and speaker allow 2‐way voice communications with a Central Station operator after an alarm. The operator can converse with people in the premises through the Control Panel’s speaker and microphone.Your  installer can set the system to use 2‐way voice communications after an alarm and/or after a panic alarm is triggered.
NOTE: If a panic alarm or sensor is set for a silent alarm, the operator can only listen and will not be able to talk. This is for your protection.

KEY FOB: ARMING AND DISARMING
Your  system may be equipped with one or more wireless key fobs. Up to eight (8) key fobs can be used to control the system remotely. Each key fob has four (4) buttons and can perform five (5) functions. A user code is not required when arming or disarming the system with a wireless key fob.Several key fob options can be set by the installer. See “Installer Programmed Options” on page 40. Arm with a Key FobStay ModeTo  arm the system to Stay mode using a key fob, tap the    Stay button.

NOTE: Depending on setup options, if any perimeter doors or windows are open, the system may not allow arming to Stay mode with a wireless key fob. See “Installer Programmed Options” on page 40.
Away ModeTo
arm the system to Away mode using a key fob, tap the   button.
NOTE: Depending on setup options, if any perimeter doors or windows are open, the system may not allow arming to Away mode with a wireless key fob. See “Installer Programmed Options” on page 40.

Disarm with a Key Fob
To  disarm the system from Stay or Away mode sing a key fob, tap the  Disarm button.
NOTE: To  use your key fob to disarm your system, this option must already be enabled by your  installer.
Activate the Emergency Alarm
To  trigger an emergency alarm using a key fob, press and hold the   Away button and  Disarm button at the same time for 5 seconds.
NOTE: If an emergency alarm is triggered by a key fob, it cannot be stopped using the key fob Disarm button. The alarm must be canceled at the Control Panel.

Activate the Auxiliary Output To  trigger the Control Panel’s auxiliary output, tap the Auxiliary button.
If you use the Auxiliary button, the auxiliary output controls the _____.

WIRELESS KEYPAD: ARMING AND DISARMING
Your  system may be equipped with one or more wireless keypads. Up to four (4) wireless keypads can be used to control the system remotely from the main Control Panel.
Two types of wireless keypads are available. A wireless keypad without a screen, and a ireless touch screen keypad.
The wireless touch screen keypad operates virtually the same as the Control Panel. Each standard wireless keypad has buttons for entering user codes, Stay and Away mode buttons, and Fire and Police emergency buttons.
Check the See “Installer Programmed Options” on page 40. section in this guide to verify which 24‐hour Fire and Police emergency buttons have been enabled by the installer.
Arm with a KeypadStay Mode

Stay Mode
To  arm the system to Stay mode using a wireless keypad:

1. At the Home screen, tap Security > Arm.
2. Enter a valid user code.
3. Tap the Stay button.
4.  If Quick Arming has been programmed by your installer, just tap the Stay button.

NOTE: If any perimeter door or window sensors are open, the system does not allow arming to Stay mode with a wireless keypad. All open sensors must be bypassed at the Control Panel first.

Away Mode
To  arm the system to Away mode using a wireless keypad:

1.  At the Home screen, tap Security.
2. At the Security screen, tap Arm.
3.  Enter a valid user code.
4. Tap  the Away button.
5. If Quick Arming has been programmed by your installer, just tap the Away button

NOTE: If any perimeter door or window sensors are open, the system does not permit you to use a wireless keypad to arm the system in Away mode. All open sensor‐protected doors and windows must either be closed or bypassed at the Control Panel before arming with a wireless keypad.

Disarm with a Keypad
To  disarm the system from Stay or Away mode, enter a user code.
Activate a Fire Emergency
To  trigger an emergency fire alarm using a wireless keypad, press and hold the Fire button for two (2) seconds.
NOTE: To  use a wireless keypad to trigger a fire alarm, this option must already be enabled by your installer.
Activate a Police Emergency
To  trigger an emergency police alarm using awireless keypad, press and hold the Police button for two (2) seconds.
NOTE: To  use a wireless keypad to trigger a police alarm, this option must already be enabled by your installer.

SMOKE, HEAT AND FREEZE PROTECTION

Your  residential system should be installed with Smoke, Heat, and Freeze alarms as well  as Carbon Monoxide detectors as a part of  an overall fire, heat, and gas protection  system. Fire protection is active 24 hours a  day, 365 days a year.
NOTE: In Turkey, systems are installed with Smoke/Heat alarms.

In the event of a fire or poisonous CO gas  emergency, the installed smoke or carbon  monoxide detector automatically activates  your security system. Not only will the fire  alarm itself emit a loud sound, the Control  Panel emits an intermittent and loud horn
on an external sounder (if an external  sounder has been installed). The fire alarm sound continues until the timer expires on the Fire Alarm or until you enter a user code at the Control Panel.
If the Alarm Sounds:

• Get out and stay out. Never go back inside for people or pets.
• If you have to escape through smoke,  get down low and go under the smoke.
• Call the fire department from outside your home.

Initiating a Fire Alarm Manually
If you become aware of a fire emergency before your detector(s) sense an issue:
IMPORTANT: Always yell “Fire” to alert everyone in proximity.

1. Go the Control Panel and tap the Emergency  button.

2. At the Emergency screen, press and hold the Fire button for two (2) seconds.
   This action triggers the fire alarm’s sounder and siren. You can also trigger the fire alarm from the wireless keypad  by holding down the Fire button.

3. Get out and stay out of the dwelling.  Never go back inside for people or pets.

4. Call your local Fire Department from a safe location outside the dwelling.

If the Fire Alarm Sounds
Automatically
If the fire alarm sirens are sounding:

1. If flames and smoke are present, yell “Fire” to alert everyone else.
2. Evacuate all occupants from the premises and call your local Fire  Department from a safe location.

OR

1. If no flames or smoke are apparent, investigate the causes of the alarm.
2. Go to the Control Panel and enter your user code to stop the fire sounder and sirens.
3. Review the Alarm Memory to determine which sensor caused the alarm.
4. Go to the sensor and look for a possible reason the sensor tripped.
5. Correct the condition that caused the detector to trigger an alarm.

Silencing a False Fire Alarm
If the fire alarm is sounding due to a detector sensing burnt food or some other non‐emergency condition:

1. Silence the fire alarm sounder by entering your user code.

2. Review the alarm memory to determine which sensor caused the alarm (See “Alarm Memory” on page 18). If the alarm restarts, there may still be smoke inside the detector’s sensor. Re‐enter your user code to stop the alarm from continuing to sound.

3. Fan the detector for 30 seconds to clear the detector’s sensor chamber.

4. After the problem has been corrected, from the Alarm Memory screen, check Clear Alarm History, then tap Ok.
   NOTE: Violated Fire and CO sensors clear from Alarm Memory screen only when the sensors return to normal operation.

5. Carefully inspect your premises for fire, heat, or gas if your Fire Alarms and CO Detectors remain in alarm state.

RECOMMENDED FIRE ALARM LOCATIONS
In the United States, this equipment shall be installed in accordance with the National Fire Alarm Code, ANSI/NFPA 72, (National Fire Protection Association, Batterymarch Park, uincy,  MA 02269). Printed information describing proper installation, operation, testing, maintenance, evacuation planning, and repair service is to be provided with smoke detectors and alarms.

NFPA Standard #72
The National Fire Protection Association’s (NFPA) Standard #72 recommends the following placement for smoke detectors:Early warning fire detection is best achieved by the installation of fire detection  equipment in all rooms and areas of the household. The equipment should be installed as  follows:

• Install a smoke detector outside each separate sleeping area, in the immediate vicinity of the bedrooms and on each additional story of the family living unit, including  basements and excluding crawl spaces and unfinished attics.
  Also in stall smoke detectors in the living room, dining room, bedrooms, kitchen,  hallway(s), finished attics, furnace room, utility and storage rooms, and attached garages.

Do Not Mount a Smoke Alarm Here:

• Directly above a sink, cooker, stove, or oven

• Within 5 feet (1.5 m) of any cooking appliance

• Next to a door or window that would be affected by drafts (extractor fan or air vent)

• Outside

• In or below a cupboard

• Where air flow would be obstructed by curtains or furniture

• Where dirt or dust could collect and block the sensor

•  Where it could be knocked, damaged, or inadvertently removed Fire‐warning equipment for residential occupancies are capable of protecting about 50% of  the occupants in potentially fatal fires. Victims include the elderly, children, and the physically
  or mentally impaired. Victims include any persons who cannot escape even when warned  early enough that escape should be possible. For these people, other strategies such as  protection‐in‐place or assisted rescue or escape would be necessary.

•  Studies show that Smoke/Heat/Freeze Alarms may not awaken all sleeping individuals. Individuals in the household who are capable of assisting others are responsible for  providing assistance to those who may not be awakened by the audible alarm or those  who may be incapable of safely evacuating the area unassisted.

• A battery‐powered alarm must have the specific battery type installed, be in good  condition, and be mounted properly.

• The use of alcohol or drugs may also impair the ability to hear the audible alarm. For  maximum protection, ensure that an audible alarm is installed on every floor.

• Smoke/Heat Alarms only provide protection to the residence if smoke actually reaches the  alarm. The Smoke/Heat Alarm is not a substitute for an insurance policy. Home owners  and renters should have adequate insurance to protect their properties.

Emergency Action Plan

Establish and regularly practice a plan of escape with all members of your household in the event of fire. The National Fire Protection Association recommends the following steps:

1. Mount your detector or your interior or exterior sounders where they can be heard by all.
2. Determine two means of escape from each room. One path of escape should lead to the door that permits normal exit from the building. The other should be an alternate escape (such as a window) should the path to a door be impassable. Station an escape ladder at such windows if there is a long drop to the ground.
3. Sketch a floor plan of the building. Show windows, doors, stairs, and rooftops that can be used to escape. Indicate escape routes for each room. Keep these routes free from obstructions and post copies of the escape routes in every room.
4. Ensure that all bedroom doors are shut while you are asleep to prevent deadly smoke from entering while you escape.
5. Try the door. If the door is hot, check your alternate escape route. If the door is cool, open it cautiously. Be prepared to slam the door shut if smoke or heat rushes in.
6. When smoke is present, crawl on the ground. Do not walk upright, since smoke rises andmay overcome you. Clearer air is near the floor.
7. Escape quickly, but do not panic.
8. Establish a place outdoors, away from your house, where everyone can meet and then take steps to contact the authorities and account for those missing. Choose someone to assure that nobody returns to the house — many die going back.

EMERGENCY FUNCTIONS

24-HOUR EMERGENCY BUTTONS
Three 24‐hour emergency functions are available on the Control Panel:

•  Panic
• Fire
• Emergency
  You  can activate emergency functions using the Control Panel, as well as wireless sensors, wireless keypads or portable pendant devices such as the panic button remote.
  Tap the   button to reveal the Emergency screen. This button does not trigger an alarm. During the installation, your installer programmed the emergency buttons that are displayed on the Emergency screen. If, however, no emergency functions are available, an information screen displays. To  see which emergency functions are available on your system, tap the button.
  In the event of an emergency, press and hold the emergency button for at least two (2) seconds to activate the alarm.
  A If emergency functions are available, the Emergency button is a solid white lighted button.
  B To  display the Emergency screen, press the Emergency button.
  C The Emergency screen.
  D The Emergency screen displays the emergency options that are available on your system.
  Panic
  The Panic (or police) button sends an immediate panic report to the Central Station. During  installation, the installer either set the system to sound the siren when the button is pressed,  or to not sound the siren, but to trigger a silent alarm.
  Fire
  The Fire button sends an immediate fire report to the Central Station. The Control Panel sounds the fire horn when the button is pressed.
  Emergency
  The Emergency button sends an immediate report to the Central Station. The Control Panel  sounds the siren when the emergency button is pressed.

SYSTEM TROUBLE ALERTS

The system continually polls wired sensors,wireless sensors and the Control Panel itself  to ensure optimal operating conditions at all  times. If trouble is detected, the system  alerts you.
The system monitors the following conditions among others:

• AC power to the Control Panel
• The telephone line (optional)
• The cell telephone connection (if used)
• The Control Panel’s backup battery
• The sensor’s batteries
• Sensor supervisory status (if used)
•  External sounder connection
• Sensor radio reception and sensor tampering (sensor’s case opened) when disarmed
• Control Panel tampering (panel’s case opening) when disarmed (optional)
• Communication to the Central StationYou  have the option to have any or all trouble conditions reported to the Central Station. If a trouble condition exists, service your system immediately to ensure no lapsein service or protection.

TROUBLE ALERT ICON
If the system detects trouble, it flashes the trouble alert icon on the Security screen and sounds 6 alert beeps every minute. Scrolling text along the top of the display also describes the trouble condition.
The trouble alert   icon displays a number in the upper right corner that shows the number of current trouble alerts.
The trouble alert icon ****flashes until the trouble alerts are acknowledged, then it remains constantly lit until all the troubles are corrected. When all troubles are corrected, the icon disappears completely.
VIEW THE CURRENT TROUBLE ALERTS

1. To  display all current trouble alerts, tap  the Trouble Alert icon.

2. View the listed trouble events. If there  are more than 3 alerts, use the ↑ and ↓  arrows to scroll through the list.

3. After viewing the trouble events, tap Ok to acknowledge. This action silences the alert beeps.

TROUBLE ALERT BEEP HOLDOFF
During the installation, as an option, the system can be programmed by your installer to suppress the trouble alert sounder from 10 pm to 9 am. Any trouble alerts will still be displayed and reported (if enabled), but the sounder does not beep during nighttime
hours. Some trouble conditions may clear automatically while other trouble conditions may require service to correct. If a trouble condition still exists after 9 am, the sounder beeps to indicate trouble.
NOTE: Regardless of whether the trouble alert sounder is suppressed or not, every trouble condition is always displayed on the trouble alert list and recorded in the system history event log.

SYSTEM STATUS ICONS

The top line of the Control Panel’s displaythe status bar that shows the current systmode, the status of the sensors, and any current system trouble alerts. Special icons are displayed on the right side to providevisual indications of the system’s current condition.

| AC POWER ON
The AC Power icon shows the status of the AC power to the Control Panel. A WHITE plug appears when AC power is present.
---|---
| AC POWER OFF
The AC Power icon shows the status of the AC power to the  Control Panel. A RED “X” appears over the WHITE plug when AC power is absent.
| PHONE LINE FAILURE
If the Control Panel detects thatthe telephone line is disconnected, the phone line failure icon appears.
| SOUNDER DISABLED
If the system’s internal sounder has been lowered and external sounder has been disabled by the installer for testing, the sounder disabled icon appears. It also flashes to indicate silent arming.
| LOW BACKUP
BATTERYIf the Control Panel’s backup battery tests low, the low backupbattery icon appears.
| TEST MODE
This icon displays when the system is in Walk Test  mode.
| TOUCH SCREEN KEYPAD TRAFFIC
An up arrow indicates the panel is sending information to the touch screen keypad (if installed). A down arrow indicates the touch screen keypad is sending information to panel.
| CELL RADIO
If the option GSM (Cellular) Radio Module is installed, the Cell Radio icon appears while the Control Panel is receiving Over‐the‐Air  (OTA) firmware updates.
| INTERIOR SENSOROPEN
If an interior sensor is open (or a motion detector has just been activated) this icon appears. As a warning, the icon flashes during arming.

MESSAGING

Your  security system supports receiving messages from the Central Station. The messages can be about system upgrades, additional services, special regional weather alerts, etc. The messages can be sent for all system users to read, or as confidential messages that only the Master User can read.
Messages can be tagged by the sen der in the following manner:

• Standard (blue message icon)

• Urgent (yellow message icon)

• Emergency Priority (red message icon) Up to 31 tex t messages can be stored in the Control Panel’s memory. You can review them through the Control Panel’s display.
  Displayed messages are sorted in the following manner:

• Type

• Date

• Alphabetically

DISPLAYING MESSAGES
When a message is sent to the Control Panel, 3 beeps sound and the message icon displays on the Security screen. Standard messages display a blue message icon

with a number of unread messages in the upper right corner. Urgent messages display a   yellow message icon with an attention symbol in the upper right corner. Emergency messages display a red message icon with the bell symbol in the upper right corner.

READING MESSAGES
When a message icon appears on your Home screen:

1. Tap  the message icon button. The message list displays. The status bar shows the number of messages in memory, number of unread, and number of priority messages. Unread messages display in bold.

2. Use the ↑ or ↓ arrows to scroll through the message list.

3. Tap  the message line itself to read the message.

4. Tap  Back to return to the message list, or tap Delete to erase the message.
   NOTE: If you check the Mark Read box, the message remains on the message list, but it no longer displays in bold.

5. When deleting a message, a confirmation screen displays. Tap Delete Message, or to return to the message, tap Cancel.

READING CONFIDENTIALMESSAGES
NOTE: When a confidential message is sent to the Control Panel, only the Master User with the master user code can read the message.When a confidential message appears, the Master User should do the following:

1. Tap the message line on the message list.If the message is a confidential message,the Code Entry screen appears.

2. Enter the master user code. Other usercodes are not accepted.

3. View the displayed message.

4. As detailed in “Reading Messages” on page 27, either save or delete.

FILTERING MESSAGES
To  select the type of messages that are displayed on the message list, use the Message Filter screen.

1. To  display the Message Filter screen, tap Filters.

2. Check or clear the boxes of the types of messages to display. To  check all types of messages, tap All. To  return to the message list, tap Back.
   The filters will reset when the following occurs:
   • You select All Types
   • Your message reviewing is over
   • The system displays the Security screen

SORTING MESSAGES
To  select the order in which messages are displayed on the message list, use the Message Sort screen.

1. To  display the Message Sort screen, tap Sorts.
   

2. To  sort the messages, pick from the following options:
   • Date received
   • Date expired
   • Alphabetically

3. To  reverse the display order, check the Reverse box.

4. To  list urgent messages first, check the Priority box.

5. To  return to the message list, tap Back.

6. When the message reviewing session is over, the sort options will reset.

REMOTE CONTROL BY TELEPHONE

You  can control your system remotely using a standard telephone (requires the optional  POTS module available only in the United  States and Canada). Remote control is  performed by calling the system and  responding to spoken questions from the  system. By pressing certain telephone keys,  you can do the following:

• Arm the system
• Disarm the system
• Bypass sensors
• Query system status

NOTE: At the time your system was installed, your installer needed to enable the optional remote control by telephone feature.
Otherwise you will be unable to use the remote control by telephone feature.

CALLING THE SYSTEM
During installation, your installer selects whether your system supports the remote telephone option or not. If this feature is enabled, the system requires you to call twice within 30 seconds before it answers your call.

1. Call the telephone number that the Control Panel is connected to. Wait for one or two rings, then hang up.
2. Within 10‐45 seconds, call the Control Panel again. The Control Panel answers the call.

CONTROLLING THE SYSTEM REMOTELY
Talk  to your dealer to see if your system was  installed with the POTS module. Once you  are connected with the system via the  telephone, you can check on system status  and remotely control the major functions.
TIP: The announcements that the system plays over the telephone do not sound out of the Control Panel’s speaker.

1. After the Control Panel answers, it s asks for your user code. You have 15 seconds to enter your user code using the telephone keys. If you don’t enter a valid user code in 15 seconds, the system disconnects the call.
   If 2 attempts using 2 telephone calls to enter a user code within a five (5) minute time frame fail to enter a valid code, the system disconnects and does not respond to telephone commands for 30 minutes.

2. After the system has accepted your user code, it announces the system status, then the remote command options. The system waits up to 60 seconds for each remote command before automatically disconnecting. If you know the remote command number, you can enter it at any time. Use the following telephone keys to control your system.:

NOTE: Remember to tap 8 to hang up when you are finished remotely controlling the system.
TIP: There is no Exit Delay when you remotely arm the system.
TIP: The Auto Stay feature (if enabled) does not function when you remotely arm the system.

BYPASSING SENSORS REMOTELY
If there are open sensors when you try to arm the system remotely, the system announces the current status and asks: “To  bypass sensors and arm, press pound.”

1. To  bypass all open sensors and arm the system, press #.

After the open sensors are bypassed, the system arms in the mode you selected and announces the system status to you.

SYSTEM TOOLBOX

USER MANAGEMENT
The system installer has programmed a  master user code for your system. This code can be used to control the system, as well as to assign and change the other 59 user codes and access options. The master user code can also access several system settings in the Toolbox.
NOTE: The other 59 user codes are restricted from accessing settings in the Toolbox.

User Code Setup
IMPORTANT: The holder of the master user code is the only user who has permission to set up other user codes.
To  set up the user codes:

1. At the Home screen, tap Security.

2. At the Security screen, tap Menu.

3. At the Menu screen, tap Toolbox.

4. Enter the master user code to access the Toolbox

5. On the Toolbox (1 of 3) screen, tap User Management.
   

6. The Users Management screen displays 3 users at a time. Use the ↓ and ↑ arrows to scroll through the list.

Adding a User Code
IMPORTANT: User codes 0000 and 0001 are not permitted.

1. Tap one of the Add User buttons.
2. Enter a unique four (4)‐digit code for the new user code. Then tap Ok.
3. Enter the code again to confirm it. Then tap Ok.
4. At the Confirmation screen, tap OK to return to the User Management screen.

User Code Validity
After the Confirmation screen appears and you click Ok, the user codes Access Option screen appears. Select one of the three options to validate the user code:

• Select Always to set this user code to always be valid. Tap Back.
• Select Never to set this user code to never be valid. Tap Back.
• Select By Schedule to set this user code to be valid only for selected days and/or times.

User Code Access Schedules
You can set up user codes with one or more Access Schedules. Access Schedules limit access to your system to people with user codes (such as maintenance personnel, service, or cleaning personnel).

Adding/Editing User Access Schedules

1. If you selected By Schedule for the user code, the Edit Schedules button appears.
2. To  select or edit an existing user code Access Schedule, tap Edit Schedules. You can also create a new user schedule from the Edit Schedule screen.
3. The User Access Schedules screen displays all current schedules for the user code.
4. To  add a new schedule, tap Add Schedule or to edit a schedule, tap an existing schedule.
5. You can select 1 of 3 Schedule types:
   • Recurring. Recurring applies to the days of the week and time period that this user code is valid.
   • Date. Date applies to a single specific date and time period that this user code is valid.
   • Date Range. Date Range defines a starting date, an ending date, and time period during which this user code is valid.

Recurring User Access Schedules
You  can define up to 7 Access Schedules for user codes with and Access Option of Always.

1. For the schedule type, select Always.
2. To  view the User Access Schedule screen, tap the calendar button.
3. Select the day(s) of the week that this user code will be valid with the check boxes.
4. Tap the left and right time buttons to set the starting and ending times that this user code will be valid on the selected days of the week.
5. Tap Ok to accept the schedule, or Cancel to return to the Schedule Type screen.

Date User Access Schedule

1. For the schedule type, select Date.
2. To  view the User Access Schedule screen, tap the calendar button.
3. To  set the only month, day, and year that this user code is valid, tap the date button.
4. Tap the left and right time buttons to set the start and end times that this user code is valid on that date.
5. Tap Ok to accept the schedule, or Cancel to return to the Schedule Type screen.

Date Range User Access Schedule

1. For Schedule type, select Date Range.
   

2. To  view the User Access Schedule screen, tap the calendar button.

3. Tap  the first day button to set the month, day, and year that this user code will first become valid.

4. Tap  the last day button to set the month, day, and year that this user code will last be valid.

5. Tap  the left and right time buttons to set the starting and ending times that this user code is valid during the date range.

6. To  accept the schedule, tap Ok or Cancel to return to the Schedule Type screen.

Deleting User Access Schedule

1. On the User Management screen, select a user code that has a calendar schedule icon.

2. Tap  the Edit Schedules button.

3. On the User Access Schedule screen, select the schedule to delete.
   

4. On the Schedule Type screen tap Delete.

5. A confirmation screen appears to verify that you want to delete the User Access Schedule. If Ok, tap Delete Schedule or tap Cancel to return to the User Access Schedule screen.

6. A second screen confirms that the schedule was deleted. Tap  Ok.

User Codes
Changing a User Code

1. At the User Management screen, tap the User button to change the user code.

2. Ensure that the current user code appears. Then tap Change Pin.
   

3. Enter a new four (4)‐digit user code to use as the PIN. Then tap Ok.
   

4. To  confirm the user code, enter then new code again. Tap  Ok.

5. A confirmation screen appears, showing that the user code was changed. Tap Ok.

Deleting a User Code

1. To  delete a user code from the User Management screen, tap the User button.
2. Tap Delete.
3. A confirmation screen appears to verify that you want to delete the user code. If Ok, tap Delete User or tap Cancel to return to the user codes Access Option screen.
4. A confirmation screen appears displaying the user code that was deleted. Tap  Ok.

TIP: You can change the master user code, but you cannot delete it.

Duress User Code Setup
The Duress Code (User Code #8) initiates a silent alarm for help by secretly sending a Duress report to the Central Station.
Use the duress code when someone is forcing you to operate your security system against your will. When you use the duress code, a silent report is immediately sent to the Central Station and they will dispatch help.

Setting the Duress User Code

1. On the User Management screen, tap the User 8 (Duress) button.

2. A confirmation screen appears: Tap  Create Duress User.
   

3. Enter a four (4)‐digit code to use as the new duress code. Then tap Ok.

4. To  confirm the duress code, enter the code again and tap Ok.

5. A confirmation screen appears. Tap Ok.

6. The User 8 edit screen appears. To  return to the User Management screen, tap Back.

Secret Duress Button
On the Home screen, the system logo always appears in the lower right corner. The system logo is the secret duress button.

While Armed
With the system armed, tapping the logo displays the standard disarm code entry screen. Use a valid user code or a duress user code to disarm the system. The system disarms normally, but a silent duress report is sent to the Central Station and they will  dispatch help. If supported by the 2GIG
Alarm dealer, the left side of this screen also displays contact information for the alarm dealer or Central Station.

While Disarmed
You  can also use the secret duress button while the system is disarmed. Tapping the system logo reveals the Enter Code screen. Enter the duress code to send a silent duress report to the Central Station and they will dispatch help. The system remains disarmed.
If supported by the 2GIG Alarm dealer, the left side of this screen also displays contact information for the alarm dealer or Central Station.

SYSTEM HISTORY
The Control Panel keeps a log of system events in the order in which they occur. Each event is marked with the date and time that the event occurred.
To  make reading the log easier, the system history display can be filtered to show selected events only. The events that can be filtered for the system history log display are:

• Arm or disarm of the system
• Bypasses of sensors (force bypasses and manual bypasses)
• Alarms (alarms are displayed with a red stripe)
• Alerts (alerts are displayed with a yellow stripe)

Some system events always display regardless of the filters selected. These events include:

• Walk test started or terminated
• Programming mode started or terminated

To  view the system history log:

1. At the Home screen, tap Security.

2. At the Security screen, tap Menu.

3. On the Menu screen, tap Toolbox.

4. Enter a valid user code to access the toolbox.

5. At the Toolbox (1 of 3) screen, tap System History. The log of system events appears. Use the ↑ and ↓ arrows to scroll through the log.
   

6. To  choose the events to display, tap Filters.
   

7. Select the events to display with the check boxes. Tap  All to select all the check boxes, or None to clear all the check boxes.

8. Tap  Ok when finished.

SYSTEM TEST
Even though your security system is self‐monitoring, it is still important to regularly test the system manually. The System Test  is used to test each of the sensors in the system. The master user code is required to test the system. While the system is in test
mode, a “T” icon blinks on the upper right of the display.

IMPORTANT: Test  your Security System weekly to ensure continued protection and proper system operation.

To  test the system:

1. At the Home screen, tap Security.
2. At the Security screen, tap Menu.
3. At the Menu screen, tap Toolbox.
4. To  access the system test, enter the master user code.
5. At the Toolbox (1 of 3) screen, tap System Test.

Sensor Test
When each sensor is tested, the Control Panel does the following:

• Beeps and announces the sensor’s name
• Displays green bar lights by the sensor name
• Displays green signal bars to show the strength of that sensor’s wireless signal

NOTE: Start and stop test reports are sent to the Central Station.

1. At the System Test: Console screen, a list of sensors appears. Use the ↑ and ↓ arrows to scroll through the list.

2. Go to each sensor listed, and trigger it.
   • For door or window sensors, open and close the door or window.
   • For motion detectors, stay out of the protected area for five (5) minutes, then walk through the area.
   • For portable sensors and wireless keypads, tap a button.
   • For smoke, CO, or glass break detectors, tap the detector’s test button.
   TIP: When a red bar is displayed for a sensor, the test has failed.

3. When all sensors have been tested, tap OK. Then continue with the Panel Test.

Panel Test
The panel test checks the Control Panel’s indicators and sounder.

1. At the System Test: Console screen, a list of tests to perform on the panel appears. Use the ↑ and ↓ arrows to scroll through the list.

2. Tap  each button in the list. Then tap Yes  or No to respond to the test question.

3. After answering all of the questions, tap OK.

4. At the System Test Successful screen, tap OK.

Telephone Test
If your security system is connected to your telephone line it can communicate with the Central Station using your telephone line. Your  system can send its alarm messages and system trouble or status messages using the land‐ased telephone system. You can also use the telephone connection for any 2‐way audio communications with the Central Station.

IMPORTANT: Test  your Security System weekly to ensure continued protection  and proper system operation.

You  can test the telephone connection using the Toolbox.

1. At the Home screen, tap Security.

2. At the Security screen, tap Menu.

3. At the Menu screen, tap Toolbox.

4. Enter the master user code to gain access to the Toolbox.

5. Use the ← and → arrows to select Toolbox (3 of 3) screen.

6. On the Toolbox (3 of 3) screen, tap Telephone Test.
   

7. To  begin the test enter the master user code again.
   The system displays the Telephone Test Status screen. The top part of the screen shows each function that is being tested.

8. Use the ↑ and ↓ arrows to scroll through the status messages. The bottom part of the screen shows the results of each test.

9. If any tests fail, note what messages were displayed, and contact your alarm installer to troubleshoot your system.

10. After the testing is complete, tap Ok to return to the Toolbox.

Cell Phone Test
If your security system is equipped with a built in cellular radio, it can use it to send alarm messages and system trouble or status messages to the Central Station. You can also use the system’s cellular radio for any 2‐way audio communications with the Central
Station.

IMPORTANT: Test  your Security System weekly to ensure continued protection and proper system operation.

You can test the cellular radio connection using the Toolbox.

1. At the Home screen, tap Security.

2. At the Security screen, tap Menu.

3. At the Menu screen, tap Toolbox.

4. Enter the master user code to gain access to the Toolbox.

5. Navigate to the Toolbox (3 of 3) screen using the ← and → arrows.

6. At the Toolbox screen (3 of 3), tap Cell Phone Test.
   

7. To  begin the test enter the master user code again.
   The system displays the test status screen. The top part of the screen showseach function that is being tested.

8. Use the ↑ and ↓ arrows to scroll through the status messages. The bottom part of the screen shows the results of each test.

9. If any tests fail, note what messages were displayed, and contact your alarm installer to troubleshoot your system.

10. After the testing is complete, tap Ok to return to the Toolbox.

CHIME SETUP
On doors and windows monitored by  sensors, the system can sound a chime to announce that the door or window was  opened. Sensors can also be set to have the  Control Panel say the name of the opening.
TIP: The chime and voice announcements only sound while the system is disarmed.
At the time of installation, the installer programs each sensor’s chime option. The person with the master user code can change the chime options for each sensor to  further customize the system as desired.

TIP: As a global system option, the chimes for all the system’s sensors can be turned on or off using the Chime check box on the Menu screen.

To  setup the chime options individually for each sensor:

1. At the Home screen, tap Security.

2. At the Security screen, tap Menu.
   NOTE: Select or clear the Chime and Voice check boxes to turn the system chimes and voice announcements ON or OFF (except for alarm voice messages).

3. At the Menu screen, tap Toolbox.

4. Enter the master user code to gain access to the Toolbox.

5. At the Toolbox (1 of 3) screen, tap Chime Setup. The Chime Setup screen displays each of the installed sensors that can chime and the option currently set for the sensor.
   To change the sensor’s chime options, tap the sensor button.
   TIP: There are 14 chime options for each sensor.
   Chime| Option
   ---|---
   1| Disabled
   2| Voice Only
   3| Ding‐dong #1
   4| Ding‐dong with Voice #1
   5| Ding‐dong #2
   6| Ding‐dong with Voice #2
   7| Ding‐dong #3
   8| Ding‐dong with Voice #3
   9| Ding‐ding
   10| Ding‐ding with Voice
   11| Chime #1
   12| Chime with Voice #1
   13| Chime #2
   14| Chime with Voice #2

6. Check the option that you want for the sensor, then tap Ok.

7. When you are finished, tap Back.

ADJUSTING THE
BRIGHTNESS/VOLUME
You  can adjust the brightness of the Control Panel’s display and the volume of the  system’s speaker that is best suited to your  installed system.
To  set the brightness and volume:

1. At the Home screen, tap Security.

2. At the Security screen, tap Menu.

3. At the Menu screen, tap Toolbox.

4. Enter the master user code to gain access to the Toolbox.
   

5. At the Toolbox (1 of 3) screen tap Brightness/Volume. You can set the brightness using the top bar. Adjust the level from 1 to 12 using the buttons on each end of the bar.

6. You can set the speaker volume for the chimes and announcements on the bottom bar. Adjust the level from 1 to 12 using the buttons on each end of the bar.
   NOTE: The volume setting does not effect the alarm sounder volume.

7. When you are finished, tap Ok.

ADJUSTING THE BACKLIGHT TIMEOUT
The backlight timeout sets the length of time that the display stays lit after use. You  can adjust the backlight to 30 seconds, 1, 2, 5, or 10 minutes, or to always (to light the display at all times).
NOTE: To  conserve the Control Panel’s  backup battery, during an AC power failure, the display goes dark after 30 seconds regardless of this setting.

To  set the display backlight time:

1. At the Home screen, tap Security.

2. At the Security screen, tap Menu.

3. At the Menu screen, tap Toolbox.

4. Enter a valid user code to gain access to the Toolbox.

5. At the Toolbox (1 of 3) screen, tap the →arrow.

6. At the Toolbox (2 of 3) screen, tap Backlight Time‐out.
   

7. Choose one of the display backlight times and tap Ok.

CLEANING THE TOUCH SCREEN
There is a special option for the Control Panel that enables you to clean the touch screen display. The option disables the touch screen for 30 seconds so the display can be cleaned with a dry, soft cloth.
To  disable the touch screen for cleaning:

1. At the Home screen, tap Security.
2. At the Security screen, tap Menu.
3.  At the Menu screen, tap Toolbox.
4. Enter a valid user code to gain access to the Toolbox.
5.  At the Toolbox (1 of 3) screen, tap the → arrow.
6. At the Toolbox (2 of 3) screen, tap Clean Screen.
   NOTE: The Display Cleaning screen appears for 30 seconds. It shows the time remaining. The touch screen is locked during this time. When the timer expires, the system returns to the Toolbox screen.
   

TOUCH SCREEN CALIBRATION
To  calibrate the display:

1. At the Home screen, tap Security.

2. At the Security screen, tap Menu.

3. At the Menu screen, tap Toolbox.

4. Enter a valid user code to gain access to
   the Toolbox.

5. At the Toolbox (1 of 3) screen, tap the → arrow.

6. At the Toolbox (2 of 3) screen, tap Calibrate Touch Screen.
   The touch screen displays a cross on the screen. Touch  the center of the cross.
   Repeat with the next 2 crosses that appear.
   

7. When calibration has been successful, a completion screen appears. To  finish and return to the Toolbox screen, tap Ok.

SET DATE AND TIME
The Control Panel has a built‐in clock and calendar. The Home screen displays the time and date. The time and date are also used for the system history and event logs that store data on system events.
NOTE: During installation, your installer can set the system to automatically adjust for daylight saving time if it’s observed in your location.
NOTE: The time and date are automatically set through the cellular radio by the Central Station if your Control Panel has a cellular radio installed.
To  set the date and time:

1. At the Home screen, tap Security.

2. At the Security screen, tap Menu.

3. At the Menu screen, tap Toolbox.

4. At the Toolbox (1 of 3) screen, tap the → arrow.

5.  At the Toolbox (2 of 3) screen, tap Set Date or Set Time.
   

6. Use the ↑ and ↓ arrows to set the current date or time. Tap  Ok.
   

7. A confirmation screen showing the date and time set appears. Tap  Ok.

DISPLAY FIRMWARE VERSION
To  troubleshoot your system, you can check the firmware version that has been installed.
To  display the firmware version:

1. At the Home screen, tap Security.

2. At the Security screen, tap Menu.

3. At the Menu screen, tap Toolbox.

4. At the Toolbox (1 of 3) screen, tap the →arrow.

5. At the Toolbox (2 of 3) screen, tap Version.
   

6. When finished, tap Back.
   

DEALER INFO SCREEN AND CALL BACK BUTTON
Your 2GIG Alarm Dealer may configure the Enter Your Code screen to display contact information for your 2GIG Alarm Dealer or the Central Station.
Accessing the Dealer Info Screen
To  access the Dealer Info screen:

1.  At the Home screen, tap the system logo.
2. At the Enter Your Code screen, enter the four (4)‐digit master user code.
3. The left side of the Enter Your Code screen reveals contact information for your 2GIG Alarm Dealer or the Central Station.

Requesting a Service Call Back
To  request a service call back:

1. At the Enter Your Code screen, a call back button appears at the bottom or the screen.
2. Tap  the call back button to transmit a report to your alarm dealer or the Central Station.
   When the report is received by the 2GIG Alarm Dealer or Central Station, you will receive a call back in accordance with the terms of your dealer’s service agreement. For additional information about call backs, consult your 2GIG Alarm Dealer.

INSTALLER PROGRAMMED OPTIONS

The installer can program different options to customize the installation. The options listed below show the default settings and a check box or area to denote custom settings.

Siren Run Time
If there is a burglary, panic (police), or emergency alarm, the Control Panel sounds the siren for a preset time. After the time expires, the siren will stop sounding. (Auxiliary alarms run for an unlimited time.)
4 Minutes is the default, or the following:

• 8 Minutes
• 12 Minutes
• 16 Minutes
• Unlimited

Sensor Trigger Limit
The system limits the number of times a sensor can re‐trigger an alarm while the system is armed. The setting is 1 to 6 times per sensor, per arming period.
2 Triggers is the default, or the following:

1. Trigger
2. Triggers
3. Triggers
4. Triggers
5.  Triggers

Fire Horn Run Time
If there is a fire or carbon monoxide alarm, the Control Panel sounds the fire alarm horn for a preset time. After the time expires, the fire alarm horn will stop sounding.
4 Minutes is the default, or the following:

• 8 Minutes
•  12 Minutes
• 16 Minutes
•  Unlimited

Exit Delay
The Exit Delay begins immediately after arming the system. The delay gives you time to leave through the designated exit/entry door without setting off the alarm. During the Exit Delay beeps sound, and faster beeps sound during the last 10 seconds.
NOTE: Arming remotely does not start an Exit Delay.

• 60 Seconds is the default, or ____ For ____ Door

Entry Delay
The Entry Delay begins when the designated entry/exit door is opened while the system is armed. The delay gives you time to disarm the system before triggering the alarm. You  must enter a valid user code on the Control Panel or Wireless Keypad before the Entry Delay time expires. During the Entry Delay, beeps sound to remind you to disarm the system.
The system supports two different Entry Delays:

• Entry Delay #1 is for your primary entrance door

• 30 Se conds is the default, or _____ For ____ Door
  Entry Dela y #2 is for a secondary entrance (such as a garage door) and is usually setlonger to give you time to get to the keypad and disarm the system.

• 45 Seconds is the default, or _____ For ____ Door

24-Hour Emergency Functions
The system can be configured to display three 24‐hour emergency buttons on the Control Panel: Panic, Fire, and Emergency.
The installer can set which emergency buttons on the Control Panel are active.

• Panic (Audible)
• Panic (Silent)
•  Fire
• Emergency

Quick Arming
Quick Arming allows you to arm your system without having to enter a user code. When you tap the Stay or Away button, the system will start to arm without requesting a user code.

•  Off
• On

Quick Bypass
Normally sensors that are open at the timethe system is armed will require force bypassing by entering your user code. The system can be set so a user code is not required to bypass open sensors when thesystem is armed.

• Off
• On

Quick Exit
The Quick Exit option allows you to start the Exit Delay while the system is armed. This allows you to leave the premises without having to disarm and rearm the system. When the Quick Exit option is on, a Quick Exit button will display on the Security screen. Tap the button to start the Exit Delay.
After Quick Exit, the system will fully re‐armin the mode that it was in before (Stay or Away mode).

• Off
• On

Auto Un-bypass
Normally, sensors manually bypassed with the User Toolbox  will automatically have their bypasses removed when the system is disarmed. The system can be set so sensors that have been manually bypassed will stay bypassed until the bypass is manually removed

• Off
• On

Auto Stay
The Auto Stay option will change the arming mode if no one exits after arming the system in Away mode. When the system is armed in the Away mode the Exit Delay will begin. With the Auto Stay option on, if a designated exit/entry door does not open and close during the Exit Delay, the system will arm in the Stay mode instead of the Away mode.

• Off
• On

Key Fob Sound
The system can be set so when it is armed or is armed by a wireless key fob, a beep will sound through the internal and external sounders to indicate that the key fob’s signal was received. This helps in installations where the Control Panel is not visible or there are no other system status indications at the key fob’s location.

• Off
• On

Key Fob Disarm After Sound
The system can be set so that when it is disarmed with a wireless key fob after an alarm has occurred, a special series of beeps will sound through the internal and external sounders. This option serves as an alert to warn you to approach the premises with caution as an intruder may still be present.

• Off
• On

Key Fob Options
The installer selects which options are enabled for each key fob (1‐8) used with the system. Refer to the table below for the options selected for your key fobs :

Option 123 45 678
Arm without Exit Delay
Allow key fob disarming
Enable key fob auxiliary key
Auxiliary Alarm
Audible Alarm
Silent Panic Alarm
Fire Alarm
Emergency Keys Disabled

Key Fob Arming Bypass Options

Option  All Key Pads
Auto‐bypass all open perimeter sensors and un‐bypass a sensor if closed while the system is armed Auto‐bypass open perimeter sensors permanently while armed Allow key fob arming only when all perimeter sensors are closed

Wireless Keypad Emergency Keys
Each standard wireless keypad has Fire and Police emergency buttons that can be enabled or disabled for each keypad. Refer to the table below for options set for your keypads:

Exit Delay Restart
The Exit Delay Restart option will extend the Exit Delay one time if you need to re‐enter the premises. When the system is armed in the Away mode or Stay mode, the Exit Delay gives you time to leave without setting off the alarm. With the Exit Delay Restart option, re‐entering the premises after you have left, but before the Exit Delay timer expires, will restart the Exit Delay timer, giving you the full length of time to leave again. The restart option only works once, each time the system is armed.

• On
• Off

Cancel Display
A “cancel” message will be sent to the Central Station if the system is disarmed within a preset period of time after an alarm is triggered. The system can be set to display that a cancel report was sent, or for higher security, the system can be set not to display the cancel message.

• On
• Off

Cancel Time
To  limit responses to false alarms, a “cancel”message will be sent to the Central Station if the system is disarmed within a preset period of time after an alarm is triggered.
The alarm report is always sent, but it will be followed by a cancel report if you disarm the system within the preset time.
This option helps the Central Station to determine whether you accidently caused the alarm or if the alarm was caused by an intruder. It also lets the Central Station know that you have returned to the premises. Even if a cancel message is sent, the Central Station will verify the alarm and possibly dispatch help. The cancel message may be processed by the Central Station at a later time depending on system programming.

• 5 Minutes is the default, or ___ Minutes

Dialer Delay
If an alarm occurs, the system will delay dialing for a short time to allow you to disarm the system in case the alarm was accidentally tripped. The dialer delay reduces nuisance traffic to the Central Station and can prevent receiving fines that many cities impose when police respond to a false alarm. Your installer also can program the system for no dialer delay.
NOTE: The dialer delay is also known as the abort window. It gives you time to disarm, but doesn’t delay the siren from sounding. Disarming during the abort window can display a cancel message depending on the Cancel Display setting (see “Cancel Display” on page 42).

•  30 Seconds is the default, or __Seconds

2-Way Voice
The system can connect with a Central Station operator so they can converse with people on the premises after an alarm. The 2‐way voice option allows communication to and from the Control Panel and the Central Station. 2‐way voice communications will
occur after the system has made its alarm report. Your installer sets which sensors can trigger the 2‐way voice option.

• Off
• On

Telephone Remote ControlAnswer1
Your installer selects whether your system supports the remote telephone option or not. If the telephone remote control answer option is turned on, the system will require calling it twice within 30 seconds for the Control Panel to answer the call. See “Controlling the System Remotely” on page
29.

• Off
• On

1. Requires the optional POTS module, which is only available in the United States and Canada.

INSTALLER SPECIFIC INFORMATION

User Codes

Master User
User 2
User 3
User 4
User 5
User 6
User 7
User 8
(Duress)
User 9
User 10
User 11
User 12
User 13
User 14
User 15
User 16
User 17
User 18
User 19
User 20
| User 21
User 22
User 23
User 24
User 25
User 26
User 27
User 28
User 29
User 30
User 31
User 32
User 33
User 34
User 35
User 36
User 37
User 38
User 39
User 40| User 41
User 42
User 43
User 44
User 45
User 46
User 47
User 48
User 49
User 50
User 51
User 52
User 53
User 54
User 55
User 56
User 57
User 58
User 59
User 60
---|---|---

IMPORTANT: If you have logged user codes here, to maintain security, keep this guide in a secure location!

Installer Specific Information

Sensor Zones
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9
Zone 10
Zone 11
Zone 12
Zone 13
Zone 14
Zone 15
Zone 16
Zone 17
Zone 18
Zone 19
Zone 20| Zone 21
Zone 22
Zone 23
Zone 24
Zone 25
Zone 26
Zone 27
Zone 28
Zone 29
Zone 30
Zone 31
Zone 32
Zone 33
Zone 34
Zone 35
Zone 36
Zone 37
Zone 38
Zone 39
Zone 40| Zone 41
Zone 42
Zone 43
Zone 44
Zone 45
Zone 46
Zone 47
Zone 48
Zone 49
Zone 50
Zone 51
Zone 52
Zone 53
Zone 54
Zone 55
Zone 56
Zone 57
Zone 58
Zone 59
Zone 60
---|---|---

SERVICE INFORMATION

Your  local Alarm dealer is the person best qualified to service your alarm system. Be sure to set up a routine service schedule with your local Alarm installer.

ALARM DIALING EQUIPMENT

If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of any other non‐alarm devices does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
IMPORTANT: When programming emergency numbers or making test calls to emergency numbers remember the following:

1. Remain on the line and briefly explain to the dispatcher the reason for the call.Perform such activities in the off‐peak hours, such as early mornings or later evenings.
2. Follow the central station operator’s instructions for updated dialer programming, if re‐programming of the dialer is required.

Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation. It must be able to do this even if other equipment (telephone(s), answering system, computer modem, etc.) already has the telephone line in use. To  do so, alarm dialing equipment must be connected to a properly installed RJ31X that is electrically in series with and ahead of all other equipment attached to the same telephone line. Proper installation is depicted in the figure on this page. If you
have any questions concerning these instructions, you should consult your telephone company or a qualified installer about installing the RJ31X jack and alarm dialing equipment for you.
Alarm Installation Notes toInstaller
For products equipped with an RJ31X jack, he line seize feature shall be verified. Be certain the local telephone and incoming line connections are not reversed. These lines are not reversed if the alarm dialer can communicate with the central station.

New Services Notes to User
The installation and/or monitoring company shall be notified if new telephone service (for example, DSL) is installed.

REGULATORY INFORMATION

Wireless Product Notice Radio controls provide a reliable communications link and fill an important need in portable wireless signaling; however, there are some limitations which must be observed.

•  For U.S. installations only: The radios are required to comply with FCC Rules and Regulations as Part 15 devices. As such, they have limited transmitter power and therefore limited range.
• A receiver cannot respond to more than one transmitted signal at a time and may be blocked by radio signals that occur on or near their operating frequencies, regardless of code settings.
• Changes or modifications to the device may void FCC compliance.
• Infrequently used radio links should be tested regularly to protect against undetected interference or fault.
• A general knowledge of radio and its vagaries should be gained prior to acting as a wholesale distributor or dealer, and these facts should be communicated to the end users.

FCC Notice
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the limits for a Class B computing device in accordance with Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•  Relocate the Console away from the TVradio receiver.
• Plug the Console into a different wall outlet so that the Console is on a different branch circuit.
• Re‐orient the TV/radio antenna.
• If necessary, the user should consult thedealer or an experienced radiotelevision technician for additional suggestions.

FCC Telephone Rules andRegulations
The FCC requires that this alarm dialer system not make more than 15 repetitive dialing attempts to a single telephone number. There are no limitations when the calls are made sequentially to two or more alternative numbers, or when these calls are spaced 10 minutes apart to a single number.
The FCC Rules and Regulations do not specify the re‐attempt period as this can vary for specific applications. When setting this period, take into consideration local, interstate, foreign, and special network call completion characteristics, network processing time, a sufficient number of rings and busy/don’t answer modes.
Industry Canada Notices
NOTICE: The Ringer Equivalence Number(REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed five (5).
NOTICE: The Industry Canada label identifies  certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The uipment ust also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection
that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

IMPORTANT NOTICE

ALARM SYSTEM LIMITATIONS
This security system can not offer guaranteed protection against burglary, fire, or other emergencies. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example:

Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor or disconnect an alarm warning device.

• Intrusion detectors (sensors) do not work without power. Battery operated devices do not work without batteries, with dead batteries, or if the batteries are not put in properly. Devices powered solely by AC do not work if their AC power supply is cut off for any reason, however briefly.
• Signals sent by wireless sensors may be blocked or reflected by metal before they reach the alarm Control Panel, even if the signal path has been recently checked during a weekly test. Blockage can occur if a metal object has been moved into the sensor’s signal path.
• A user may not be able to reach a panic or emergency button quickly enough.
• Telephone lines needed to transmit alarm signals from a premises to a Central Station may be out of service or temporarily out of service. Telephone  lines are also subject to compromise by sophisticated intruders.
• Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect themselves from the emergency situation. In the case of a monitored alarm system, authorities may not respond appropriately.
• Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are less likely to waken or alert people inside the bedrooms. Even persons who are awake may not hear the warning if the alarm is muffled from a stereo, radio, air conditioner, or other appliance, or by passing traffic. Finally, alarm warning devices, however loud, may not warn hearing‐impaired people or awaken deep sleepers.
• While smoke detectors have played a key role in reducing residential fire deaths, they may not activate or provide early warning for a variety of reasons in as many as 35% of all fires, according to data published by the Federal Emergency Management Agency. Some of the reasons smoke detectors used in conjunction with this system may not work are where smoke cannot reach the detectors, such as in chimneys, in walls, or roofs, or on the other side of closed doors. Smoke detectors may have been improperly installed and positioned. Smoke detectors may not sense fires that start where smoke cannot reach the detectors, such as in chimneys, in walls, or roofs, or on the other side of closed doors. Smoke detectors also may not sense a fire on another level of a residence or building. A second floor detector, for example, may not sense a first floor or basement fire. Moreover, smoke detectors have sensing limitations. No smoke detector can sense every kind of fire every time. In general, detectors may not always warn about fires caused by carelessness and safety hazards like smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, or arson. Depending upon the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates as anticipated, may not provide sufficient warning to allow occupants to escape in time to prevent injury or death.This equipment, like other electrical devices, is subject to component failure. Even though this equipment is designed to last as long as ten years, the electronic components could fail at any time.The most common cause of an alarm system not functioning when an intrusion or fire occurs
  is inadequate maintenance.
  Although, installing an alarm system may make homeowners eligible for lower insurance rates, an alarm system is not a substitute for insurance. Homeowners, property owners, and renters should continue to act prudently in protecting themselves and continue to insure their lives and property.

Panel Operating Conditions
For optimal performance, the Control Panel should be operated under the following conditions:

•  Operating Temperature  0°C to 49°C (32°F to 120°F)
•  Humidity 0 – 90% Non‐condensing

LIMITED WARRANTY

This Nortek Security & Control LLC product is warranted against defects in material and workmanship for one (1) year. This warranty extends only to wholesale customers who buy direct from Nortek Security & Control LLC or through Nortek Security & Control LLC’s normal distribution channels. Nortek Security & Control LLC does not warrant this product to consumers. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty, if any. There are no obligations or liabilities on the part of Nortek Security & Control LLC for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property, revenue, or profit, or cost of removal, installation, or reinstallation. All implied warranties for functionality, are valid only until the warranty expires. This Nortek Security & Control LLC Warranty is in lieu of all other warranties expressed or implied.
For warranty service call your local alarm installation and service professional shown on the back cover of this User Guide.
Covered by one or more claims of patents: http://sipcollc.com/patent‐list/ and http://intusiq.com/patent‐list/.

1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA
(800) 2GIG-TECH

YOUR LOCAL ALARM AND SERVICE PROFESSIONAL:

10003982B
Copyright © 2016 Nortek Security & Control
www.nortekcontrol.com

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