mellerware 23160 Iron Steam User Manual

: June 10, 2024
: mellerware

Dear Customer
Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.

Parts description

Handle
Water inlet
Water tank
Temperature selection switch
Steam control / Self-cleaning lever
Spray button
Burst of steam button
Operation indicator light
Non-stick soleplate
Support base / cable reel
360° Swivel cord

Safety advice and warnings!

Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product that will be in contact with food, as indicated in the cleaning section, before use.

Use or working environment.

Keep the working area clean and well lit. Cluttered and dark areas invite accidents.
Use the appliance in a well-ventilated area.
Do not place the appliance on hot surfaces, such as cooking plates, gas burners, ovens or similar items.
Keep children and bystanders away when using this appliance surface and away from other heat sources and contact with water.
Place the appliance on a horizontal, flat stable surface and away from the other heat sources and contact with water.
Keep the appliance away from flammable material such as textiles, curtains, cupboards or paper, etc.
Do not place the flammable material near the appliance.
Do not use the appliance in association with a programmer, timer or other device that automatically switches it on.
Do not use the appliance if the cable or plug is damaged.
Ensure that the voltage indicated on the rating label matches the mains power supply voltage before plugging in the appliance.
Connect the appliance to the mains power supply with an earth socket withstanding a minimum of 10 amperes.
The appliance’s plug must fit into the mains power supply socket properly. Do not alter the plug.
If using a multi plug check ratings carefully as the current used by several appliances could easily exceed the rating of the multi plug.
If any of the appliance casings breaks, immediately disconnect the appliance from the mains power supply to prevent the possibility of an electric shock.
Do not use the appliance if it has fallen on the floor or if there are visible signs of damage.
Do not force the power cord. Never use the power cord to lift up, carry or unplug the appliance.
Do not wrap the power cord around the appliance.
Do not clip or crease the power cord.
Do not allow the power cord to hang or to come into contact with the hot surfaces of the appliance.
Check the state of the power cord. Damaged or tangled cables increase the risk of electric shock.
The appliance is not suitable for outdoor use.
Power cord should be regularly examined for signs of damage, and if the cord is damaged, the appliance must not be used.
Do not touch the plug with wet hands.

Personal safety:

CAUTION: Do not leave the appliance unattended during use as there is a risk of an accident.
Do not touch the heating parts of the appliance, as it may cause serious injury.
This appliance is only for domestic use, not for industrial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farmhouses, areas of the kitchen staff in shops, office and other work environments.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
This appliance is not a toy. Children should be supervised to ensure that they do not play with the appliance.
Do not touch metal parts of the iron while it is in use, as it may cause serious burns.
The temperature of the accessible surfaces may be high when the appliance is in use.

Use and care:

Fully unroll the appliance’s power cable before each use.
Do not use the appliance if the parts or accessories are not properly fitted.
Do not turn the appliance over while it is in use or connected to the mains power supply.
Unplug the appliance from the mains power supply when not in use and before undertaking any cleaning task.
This appliance should be stored out of reach of children.
Do not store the appliance if it is still hot.
Never leave the appliance unattended when in use and keep out of the reach of children.
If for some reason, the appliance were to catch fire, disconnect the appliance from the mains power supply and DO NOT USE WATER PUT THE FIRE OUT.
To keep the non-stick treatment in good condition, do not use metal or pointed utensils on it.
Respect the MAX level indicator (Fig. 1)
Unplug the appliance from the mains before refilling the water tank.
To ensure that the iron functions correctly, keep the iron face smooth and do not hit it against metallic objects (for example, the ironing board, buttons, zips.)
The use of distilled water is recommended; especially if the water in your area contains any type of grit or is “hard” (contains calcium or magnesium).
The water fill-up opening must not be left open while the iron is being used.

Service:

Make sure that the appliance is service only suitably qualified technician, and that only original spare parts or accessories are used to replace existing parts/accessories.
If the power cord is damaged, the manufacturer or its service agent, or similarly qualified person must replace it in order to avoid a hazard.
Any misuse or failure to follow the instructions for use renders the guarantee and the manufacturer’s liability null and void.

Instructions for use:

Before use:

Remove the appliance’s protective film (if applicable).
Before using the product for the first time, clean in the manner described in the cleaning section.
The first time the appliance is used a light smoke may be detected.

Filling with water:

Unplug the iron before filling the water tank.
Hold the iron in a horizontal position.
Slowly pour water through the water inlet.
Do not fill past the “MAX” mark on the water tank.

NOTE : Your iron is designed to use tap water, however, if the water is very hard, it is advisable to use distilled water. The water tank should be emptied after each use.

Use

Always check whether a label with ironing instructions is attached to the clothing article to be ironed. Follow these instructions in all cases.
Turn the temperature control dial to set the appropriate temperature indicated in ironing instructions or in fabric label.
LABEL| TYPE OF TEXTILE
---|---
| Do not iron th
is article
•| Synthetics, Nylon, Acrylics, Polyester, Rayon
••| Wool, Silk
•••| Cotton, Linen
Insert the plug into the wall socket. The indicator light will illuminate.
When the indicator light switches off you may start ironing.

CAUTION : Iron from low temperature first then move to high temperature fabrics. Should you need to iron at a low temperature, after using a high temperature you must wait for the pilot light to illuminate again, or you will burn your clothes onto the iron. This will void the warranty.

Dry ironing:

Make sure the temperature selection knob is at the lowest level.
Set the iron on the support base on a steady, firm surface.
Plug the appliance to the electrical power supply and turn temperature selection knob to desired level, the ready indicator light will turn on.
Once the light turns off, you may star to iron over steady and firm surface.
When you have finished, turn the temperature knob back to the lowest level, unplug from the electrical power supply and wait until the appliance cools down completely, before you proceed to store it.

IMPORTANT : If the iron contains water inside the tank and you prefer dry ironing, move the steam control lever to “0” position.

Steam ironing:

Make sure the appliance is unplugged from the electric power supply, fill up the water tank. Make sure not to overfill the tank.
Ensure the temperature selection knob is at the lowest level, before plugging in the appliance.
Set the iron on its support base on a steady and firm surface.
Plug in the iron and set the steam control lever to the medium level.
Turn the temperature selection knob to the desired level, suited for steam generation and the ready indicator light should turn on.
Once the light turns off you may start ironing on a steady and firm surface.

IMPORTANT : It is important to let the light to turn after reaching the optimal temperature, otherwise the appliance may experience leakage

Once you have finished its use, turn the temperature selection knob back to the lowest, unplug the appliance from the electrical power supply and make sure to wait until completely cools down before storing it.

IN ORDER TO STEAM IRON, HIGH TEMPERATURES SHOULD BE SELECTED AT THE TEMPERATURE INDICATOR KNOB.

Spray

Spraying garments helps smooth out wrinkles to make ironing easier.

Point the tip of the iron where you want to spray the water and press the spray button.
Iron the garment as usual. To use this function, it will be necessary to fill the water tank.

Burst of steam

Steam ironing reduces ironing time and takes care of the appliance.

Press the burst of steam button. Wait a few seconds until the steam penetrates the fibres of the garment before pushing the button again. For optimum steam quality, do not apply more than three successive bursts.
The spray button has to be pressed repeatedly to release the first spray.

Vertical Ironing

It is possible to iron hanging curtains, items of clothing on their own hanger, etc. To do so, follow the below instructions:

Select the irons maximum temperature by turning the iron’s temperature regulator clockwise.
Iron from top to bottom while pressing the steam control button. Important: for cotton and linen, it is recommended to put the base of the iron in contact with the material. For other more delicate fabrics, it is recommended to keep the base of the a few centimeters away.

Self-cleaning:

It is important to self-clean the appliance at least once a month to remove calcium and any the built-up minerals inside the iron.
Fill the water tank to its maximum level.
Place the iron in an upright position, plug into the mains and select the maximum temperature.
Leave the appliance to heat up until the indicator light turns off.
Unplug the appliance and place it in the sink.
Let the water flow out through the steam vents in the base, while lightly shaking the appliance.
Release the button after a minute or when the tank becomes empty.
Leave the iron in the upright position until it has cooled.

How to deal with scale build up:

For the appliance to work correctly it should be kept free of lime scale or magnesium incrustations cause by the use of hard water.
To prevent this kind of problem, we recommend the use of water with low lime or magnesium mineralization.
Homemade solutions are not recommended for decaling this appliance, such as vinegar.

Cleaning

Disconnect the appliance from the mains power supply and allow it to cool completely before undertaking any cleaning task.
Clean the outer parts of the appliance with a damp cloth with a few drops of washing-up liquid and then dry. CAUTION! Do not immerse electrical parts of the appliance in any liquid.
Do not use solvents, or products with an acid or base pH such as bleach, or abrasive products, for cleaning the appliance.
Never submerge the appliance in water or any other liquid or place it under running water.

Storage

Make sure the to turn off the iron by the temperature selection knob to the lowest level.
Set the iron in a vertical position on top of its base support and let is cool itself completely. Make sure to empty the water tank.
Roll the power cord gently around its base support and store the product on a dry and cool place, away from direct sunlight.

Anomalies and repair:

Take the appliance to an authorized support centre if product is damaged or other problems arise.
If the connection to the mains has been damaged, it must be replaced, and you should proceed as you would in the case of damage.

Recycling

These electrical products, cables, batteries, packaging, and the manual, should not be mixed with general household waste. For proper recycling, please take these products to your nearest Creative House wares office where they will be accepted for recycling free of charge.
Alternatively, please contact your local authority or household waste disposal service for further details of your nearest designated collection point. Correct product disposal saves resources and prevents negative effects on human health and the environment.

Warranty

Thank you for purchasing a Mellerware product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical and electrical defects and complies with the applicable safety standards. With every Mellerware product purchased you get a 2 year warranty as detailed in the terms and conditions below.

First Year – 1 Year Retail Warranty:

Should defects due to faulty parts or workmanship develop, under normal use, within 12 months from the original purchase date, please return the product to the store from where it was purchased for repair free of charge. However, for the custormer’s convenience we will replace products where the purchase price is equal to or less than R750 incl. VAT

Second Year – 1 Year Extended Warranty

Mellerware takes pride in their product quality and therefore offer an extended 12 month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the 12 month period and within 24 months from the original date of purchase, please return the product postage pre-paid to Mellerware for repair. Mellerware ill repair the product free of charge and return it to you directly. Mellerware will replace a product with a similar product in the same or better condition, if the repair cannot be conducted for whatever reason.
NB: The 1 Year Extended Warranty is only valid for customers who have registered their warranty online at www.mellerware.co.za within the first year after making their purchase. See overleaf for details and instructions.

Before returning your product, check the following:

Your household mains supply socket is in good condition, working and switched on.
The mains supply circuit is not overloaded (White trip switch on your DB board is off).
You have read the trouble shooting guide in your Instructions for Use.
All accessories and parts are present.

The following conditions apply

Please ensure you retain your original receipt as this must be presented when making a claim under the terms of the warranty. It is impossible to determine the warranty period without your original proof of purchase, so please keep this in a safe place. (NB. Your warranty can be scanned onto the Mellerware web site for safe storage – see reverse side for details.)
If a refund or exchange is required the product must be complete with all accessories, parts and packaging. Missing parts will render the warranty void.
Upon receipt of your appliance, check it for any transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if damaged. The warranty is void if products are damaged after use, so please do not use the damaged product.
Your product is designed for normal domestic household use. Failure to read and comply with the instructions for use, cleaning and maintenance will render your warranty void, so please read these instructions carefully to ensure your safety, and to get the most effective use from the product. (e.g. not removing lime scale; water deposits; insect infestation, and/or burnt products)
Any abuse, negligent, improper or accidental use or care will render the warranty void and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.
Any attempted repair, or replacement of unauthorised parts will render the warranty void, so please contact an authorised service centre or service agent for any service or repair requirements.
NB: The warranty on replaced products will be from the original date of purchase and not from when the date replacement was made.
All repairs carry a 3 month warranty even if this falls outside of the 2 year warranty period.
Mellerware will attempt to conduct repairs within reasonable time in line with industry standards but cannot be held responsible or liable for any circumstances not under our control.
Terms and Conditions are subject to change without prior notice.

Repairs Out of the Warranty Period

If service or repair becomes necessary outside the warranty period, this service is still available however all transport/postage, spares and labour costs will be for the customers’ account. All chargeable repairs will require the customers’ written acceptance of the quote. Once the go-ahead has been received Mellerware will undertake to conduct the repair within a reasonable time and maintain the condition of the product as received. All repairs are warranteed for 3 months from the date of the repair.

For any service, enquiries and complaints please contact our Customer Care on 086 111 5006 or e-mail help@chwsa.co.za from 08h00 to 15h00 Monday to Friday excluding public holidays. Please also note that the company is normally closed for 2 weeks around Christmas and New Year.

Please send all products for repair postage pre-paid to one of the service centres listed on the back of this page.

ONLINE WARRANTY REGISTRATION

Why register your warranty?

We at Mellerware pride ourselves on bringing premium quality appliances to market, and as a commitment to this level of quality we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear that our customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage of the 1 Year Extended Warranty you will need to register your warranty online within the first year of purchase in order to make a valid claim. Now you can register your product, upload your warranty online, never have to worry about losing your receipt again and enjoy the benefit of your 2 year warranty.

Added Benefits

In addition to providing you with an online profile of your registered products we will also provide a host of value added benefits:

Incentives and Competitions for registered users
New recipes or ideas for your products
New product developments – be the first to get the latest appliances
Special offers on promotional items

Notes:

The online warranty system is a safe storage facility for your receipt.
You will be required to register on the Mellerware website. You will receive a username and password once registered. This will give you access to your profile.
From your profile you will be able to load products that you have purchased. In order to successfully register your warranty you will need to either scan and upload, or fax through your receipt to us.
All instructions on how to load your products are available inside your profile.
Please note that you must check that your receipt has been uploaded correctly. Creative Housewares cannot be held responsible for faxes or files not received.
For assistance with registration please email: marketing@chwsa.co.za

NB: Your 1 year extended warranty is only valid if your product is registered online within the first year after purchasing your Mellerware product. Failure to register your product on-line within the first year will render the extended warranty as void.

National Service Centre: 086 111 5006
e-mail:help@chwsa.co.za
www.creativehousewares.co.za

Cape Town
20 Tekstiel Street, Parow, Cape Town, 7493,
South Africa • P.O. Box 6156 Parow East, 7501,
South Africa Tel: +27 21 931 8117
Fax: +27 21 931 4058

Durban
243 Percy Osborn Road Morningside,
Durban, South Africa
Tel: +27 31 303 3465
Fax: +27 31 303 8259

Johannesburg
Unit 25 & 26 San Croy Office Park
Die Agora Road, Croydon, 1619
Tel:+27 11 392 5652
Fax:+27 11 392 1694