TASER 22000 X2 Energy Weapon User Manual
- June 10, 2024
- TASER
Table of Contents
22000 X2 Energy Weapon
TASER X2 Energy Weapon User Manual
English Models 22000, 22001, 22002, 22003, T00074 IMPORTANT SAFETY
INSTRUCTIONS
Read all warnings and instructions. Save these instructions. The most up-to-
date warnings and instructions are available at www.axon.com
MMU0037 Rev: N August 2022
Contents
1 Chapter 1: Warnings
1
Important Safety and Health Information
2
LASER information
3
Use of force policy
3
Firmware update
4 Chapter 2: General information
4
What is the X2 Energy Weapon?
4
Neuro Muscular Incapacitation (NMI)
5
Basic X2 Energy Weapon Electrical Theory
6 Chapter 3: X2 Energy Weapon Features
6
Safety Switch
7
Index Finger Rest
7
Arc display/Re-energize/Cartridge advance (ARC) Switch
7
Performance Power Magazine (PPM) Battery Pack
8
Changing the PPM (or Other Battery Pack)
9
Tactical Performance Power Magazine (TPPM) Battery Pack
9
Automatic Shut-Down Performance Power Magazine (APPM) Battery Pack
9
Trigger-Initiated Shut-Down Only Option ARC Switch Override
10 Trigger- and ARC Switch-Initiated Shut-Down Option Hard Stop
10 Replacing the APPM with a Different Battery Pack
10
Signal Performance Power Magazine (SPPM) Battery Pack (Model T00074)
11 Automatic Shut-Down Option
11 Continued SPPM Transmit in Safe Option
11 Signal Mute Mode
11 Updating the SPPM Firmware
12 Near Field Communications (NFC) Tag
i
TASER X2 Energy Weapon User Manual
12 Advanced Central Information Display (CID) 12 Cartridge Icons 12 System
Status Icons 14 Operating Mode Icons 14 Battery Level Icons 15 Sample CID
Displays 16 Probe-Deployment Mode 16 Spark Duration 16 ARC switch 16 Top LASER
17 Bottom LASER 17 Mechanical Sights 17 LED Flashlight 18 Selector Switch 18
Trigger Switch 18 Semi-Automatic Mode 21 Manual Mode 21 Arc display/Re-
energize/Cartridge advance (ARC) Switch Functions 22 Trigger Functions 25
Configuring the X2 Energy Weapon and Viewing the System Status 25 Setting the
Sighting Options 26 Viewing the System Information 27 Viewing the Battery Pack
Information 28 Enabling SPPM Signal Mute Mode
29 Chapter 4: Cartridges and Energy Weapon Operation
29 Remove the Shipping Cover from the Smart Cartridge 30 X2 Smart Cartridge
Characteristics 31 Standard-Range (15-foot/4.6-meter and 25-foot/7.6-meter)
Smart Cartridges 31 Long-Range (35-foot/10.7-meter) Smart Cartridges 31
Simulation Smart Cartridges 31 Inert Resettable Simulator Cartridges 32 Smart
Cartridges General Instructions 32 AFID 33 Load the Smart Cartridges 35
Cartridge Release Button
Contents ii
TASER X2 Energy Weapon User Manual
35 Unloading 37 Selecting Cartridges 37 Aiming and Probe Placement 38 Audible
Pulse Rate Changes 38 Potential Causes of Reduced or No Effectiveness 39
Warning Arc Display 40 Electrodes 40 Drive-Stun Backup 41 Recommended Drive-
Stun Areas for Maximum Effect
42 Chapter 5: Maintenance/Troubleshooting
42 ARC Switch-Initiated Function test 43 Trigger-Initiated Function Test 43
What to Do Following Energy Weapon Use 43 Considerations for Handling Used
Probes 44 Effects on Animals 44 Police/Military K-9 Caution 44 Downloading
Firmware Revisions 44 Dataport Download Kit 45 USB Connection Status 45
Evidence Sync Offline Software 45 Trilogy Log 45 Event Log 46 Pulse Log 46
Engineering Log 46 Time Synchronization 47 X2 Energy Weapon Maintenance and
Care 47 Dropped or Wet X2 Energy Weapon 48 Online Troubleshooting Guide 48
Product Returns
50 Chapter 6: Optional Accessories
50 Axon Evidence Services 50 Evidence Sync Software for Offline Mode 50 TASER
CAM HD Recorder 50 Holsters
51 Chapter 7: Additional Items
Contents iii
51 Additional Information
51 Axon Academy
51 Medical Research
52 Radio Waves
53
Declaration of Conformity
53 Compliance Marks
TASER X2 Energy Weapon User Manual
Contents iv
Chapter 1: Warnings
Important Safety and Health Information
Read, understand and follow the most current product warnings, safety
instructions, and training materials. All product warnings are not included in
this Manual. A Product Warnings document is included with this Energy Weapon
and the most current warnings are posted on our website at www.axon. com. The
most current training materials are available by contacting Axon’s Training
Department. Do not attempt to use this energy weapon until you have completed
training with an Axon Enterprise, Inc. Certified TASER Instructor.
! WARNING! Complete Training First Significant differences exist between each
of the TASER energy weapon models. Do not use or attempt to use any energy
weapon model unless you have been trained and certified by a Certified TASER
Instructor on that particular model. Read and Obey Read, study, understand,
and follow all instructions, warnings, information, training bulletins and
relevant TASER training materials before using the TASER X2 energy weapon.
Failure to comply with the product instructions, warnings, information,
training bulletins, and TASER training materials could result in death or
serious injury to the user, force recipient, and others. Obey Applicable Laws
Use of energy weapons must be legally justified and comply with applicable
federal, state, and local laws and regulations. The decision to use an energy
weapon in a particular manner or circumstance must follow applicable law
enforcement agency Guidance.
In probe-deployment mode, TASER energy weapons are designed to temporarily
incapacitate a person from a safer distance while reducing the likelihood of
serious injuries or death. When used as directed, TASER energy weapons have
been found to be safer and more effective than other traditional use-of-force
tools and techniques. However, it is important to remember that the use of
force and physical incapacitation, by their very nature, involve risk that
someone will get hurt or may even die
1
TASER X2 Energy Weapon User Manual
from factors that include, but are not limited to: physical resistance,
exertion, individual susceptibilities, and/or unforeseen circumstances. Any
use of force, including the use of an energy weapon, or physical exertion
involves risks that a person may get hurt or die. For a full list of current
warnings, visit www.axon.com.
LASER information
! WARNING!
LASER RADIATION DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT
LASER RADIATION AVOID DIRECT EYE EXPOSURE CLASS 3R LASER PRODUCT
! WARNING!
! WARNING!
AVOID EXPOSURE LASER RADIATION IS EMITTED FROM THESE APERTURES
! CAUTION! RADIATION EXPOSURE Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation
exposure.
Chapter 1: Warnings 2
TASER X2 Energy Weapon User Manual
Use of force policy
Each agency is responsible for creating its own use-of-force policy and
determining how TASER energy weapons fit into their use-of-force matrix based
on legal and community standards. Make sure your agency has a use-of-force
policy that addresses TASER energy weapon use and that this policy is clearly
addressed during end-user training.
Firmware update
Before using your X2 energy weapon, confirm with your armorer or other
qualified person that the X2 firmware has been updated.
Chapter 1: Warnings 3
Chapter 2: General information
What is the X2 Energy Weapon?
The TASER X2 energy weapon is a firmware upgradable, two-shot weapon
manufactured by Axon Enterprise, Inc. The X2 energy weapon uses two
replaceable Smart Cartridges containing compressed nitrogen to deploy two
small probes that are attached to the X2 energy weapon by insulated conductive
wires. The X2 energy weapon transmits electrical pulses along the wires and
into the body which are designed to affect the sensory and motor functions of
the peripheral nervous system and cause involuntary muscle contractions. The
cartridges are available with various wire lengths from 15 feet to 35 feet
(4.6 meters to 10.7 meters). The X2 energy weapon deploys the cartridges one
at a time. It is possible to apply energy beyond the initial burst to a
deployed cartridge without deploying the remaining cartridge. It also is
possible to apply a Warning Arc display or drive-stun without deploying any of
the cartridges loaded in the energy weapon. The X2 energy weapon has an
internal memory that stores the operating firmware and a record of every
deployment. See Trilogy Log (Chapter 5) for more details. The X2 energy
weapon’s Trilogy log can be downloaded to Axon Evidence (Evidence.com)
services. Those who do not have an Axon Evidence account can use Offline
Evidence Sync software to download a simplified log to a local computer. The
X2 energy weapon has an estimated useful life of five years.
Neuro Muscular Incapacitation (NMI)
TASER technology is designed to use electrical impulses similar to those in
your body’s nervous system to cause stimulation of the sensory and motor
nerves. Neuro Muscular Incapacitation (NMI) occurs
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TASER X2 Energy Weapon User Manual
when an energy weapon is able to cause involuntary stimulation of both the
sensory nerves and the motor nerves. It is not dependent on pain and can be
effective on subjects with a high level of pain tolerance. Previous
generations of stun guns primarily affected the sensory nerves only, resulting
in pain compliance. A subject with a very high tolerance to pain (e.g., a drug
abuser, person in serious psychological distress, or a trained, focused
fighter) might not be affected by the pain or might be able to fight through
the pain of a traditional stun gun.
Basic X2 Energy Weapon Electrical Theory
· Electricity must be able to flow between the probes or the electrodes to
deliver an electrical charge and will generally follow the path of least
resistance.
· The greater the spread between the probes on the target, generally the
greater the effectiveness. · Electricity will generally not pass to others in
contact with the subject unless contact is made directly
between or on the probes, or the wires are touched. · Electricity can arc
through most clothing, and even some bullet-resistant materials. · Exposure to
water will not increase the power to the subject. The delivered electrical
charge is
fixed inside the TASER energy weapon, and will not increase significantly even
with environmental changes. · The X2 energy weapon’s Rotational-Pulse Drive
technology rotates discharges across the two cartridge bays. This alternation
of pulsed output across multiple cartridges allows a single X2 energy weapon
to affect up to two subjects simultaneously but was primarily designed to give
the operator an immediate back up shot in case of a miss. · The Rotational
Pulse Drive technology supports cross connection, or X-Connect technology,
which can make the X2 energy weapon effective even if some probes do not hit
the target. As long as one top probe and one bottom probe hit the subject, the
circuit can be completed, even if the probes were deployed from different
cartridges. · The Current Metering technology is designed to deliver optimal
output.
Chapter 2: General information 5
Chapter 3: X2 Energy Weapon Features
Get to Know the X2 energy weapon. Rear Sight
Front Sight Index Finger Rest Wire
Blast door Smart Probe AFIDs
Selector Switch Safety Switch
Trigger Switch Battery Release
Button ARC Switch
Power Magazine (Battery Pack)
Top & Bottom LASER Flashlight
Cartridge Release Button (underneath cartridge bays)
Safety Switch
Ambidextrous safety can be operated from either side of the energy weapon. ·
Safety switch down (SAFE). · Safety switch up (ARMED) and ready to deploy.
Down (SAFE)
Up (ARMED)
6
TASER X2 Energy Weapon User Manual · Do not block the safety on one side of
the X2 energy weapon while attempting to move it on the
other side. This can break the safety and disable the energy weapon. · If the
X2 energy weapon’s safety switch is left in the up (ARMED) position for more
than 20 minutes,
the system goes into low power mode to reduce the amount of power consumed,
and the energy weapon will not fire. Although the energy weapon will not fire,
power is still consumed and will eventually drain the battery if the safety
switch remains in the ARMED position. To re-arm the energy weapon, shift the
safety to the down (SAFE) position, and then shift it back to the up (ARMED)
position.
Index Finger Rest
On each side of the X2 energy weapon is an ergonomically designed rest upon
which to place the tip of your index finger when you are not pulling the
trigger switch or pressing the ARC switch.
Index Finger Rest
Arc display/Re-energize/Cartridge advance (ARC) Switch
The ARC switch is used to employ a Warning Arc display, select cartridges, and
select menu items during system configuration and option selection. ARC switch
functions are described in Arc display/ Re-energize/Cartridge advance (ARC)
Switch Functions and Configuring the X2 Energy Weapon and Viewing the System
Status.
Performance Power Magazine (PPM) Battery Pack
The Performance Power Magazine is a lithium energy cell power supply system
for the X2 energy weapon.
Chapter 3: X2 Energy Weapon Features 7
TASER X2 Energy Weapon User Manual
Note: X2 battery packs will not work with the TASER 7, X3, or X26 energy
weapons. Battery packs designed for the X26P energy weapon will work in the X2
energy weapon.
Battery packs should be stored in their original packaging, including the
desiccant bag, until they are to be used. Do not store the PPM anywhere that
the gold contacts on the top of the PPM may touch metal objects. If you cause
an electrical short between these contacts, the short will drain the lithium
energy cells and may cause the pack itself to become dangerously hot. The PPM
battery has enough power for approximately 500 five-second trigger-initiated
discharges or 250 five-second ARC switch-initiated discharges, depending on
temperature, environment, use of the flashlight, and other factors. The PPM
battery will deplete faster in colder weather than warm weather. Likewise, the
battery will deplete faster with the flashlight active. For more information
on installing the PPM, see Changing the PPM (or Other Battery Pack). Note:
Other battery pack options are available for the X2 energy weapon. See
Tactical Performance
Power Magazine (TPPM) Battery Pack, Automatic Shut-Down Performance Power
Magazine (APPM) Battery Pack, and Signal Performance Power Magazine (SPPM)
Battery Pack (Model T00074) for more information.
Changing the PPM (or Other Battery Pack)
1 Point the energy weapon in a safe direction. 2 Shift the safety switch to
the down (SAFE) position. 3 Safely remove the Smart Cartridges. See Unloading
(Chapter 4) for more information. 4 To remove the PPM, depress the PPM release
button and remove the PPM from the handle of
the energy weapon.
Release Button
5 Inspect the battery contacts. Ensure that they appear in working order and
are free from dirt or other residue that may interrupt the battery connection
to the energy weapon.
6 Install the new PPM and ensure that it is fully inserted into the X2 energy
weapon. Apply sufficient force to ensure the PPM is fully seated. When the PPM
battery pack seats properly, the PPM release button should pop out from the
recessed position with an audible click.
Chapter 3: X2 Energy Weapon Features 8
TASER X2 Energy Weapon User Manual
Tactical Performance Power Magazine (TPPM) Battery Pack
The optional TPPM has an extension to provide a larger grip on the energy
weapon. The TPPM does not hold an extra cartridge.
Automatic Shut-Down Performance Power Magazine (APPM) Battery Pack
The optional APPM is a modified battery pack that shuts down the output of the
X2 energy weapon after five seconds and also contains a built-in speaker that
alerts you to the impending shut down. The APPM icon will be displayed in the
top left corner of the CID when the energy weapon detects that an APPM is
installed. Under stressful situations, audio exclusion might prevent you from
hearing the alert from the APPM. There are two ways your agency can configure
your energy weapon to work with the APPM. With the default option, shut down
will occur five seconds after a trigger-initiated energy burst, but ARC switch
functioning will not be affected. With the other option, shut down will occur
after five seconds whether you press the trigger or the ARC switch. To use the
second option, the agency must configure the energy weapon through Axon
Evidence.
Trigger-Initiated Shut-Down Only Option ARC Switch Override
The APPM provides an audible beeping alert for the last two seconds of a
trigger-initiated cycle before automatically shutting down the cycle. After a
5-second deployment duration, the energy burst will stop even if your finger
is still pulling the trigger switch. The audible beeping alert will continue
to sound until the trigger switch is released. To re-energize the deployed
cartridge, first ensure that your finger is off the trigger switch, and then
press the ARC switch.
With the APPM’s ARC switch override option, pressing the ARC switch before the
5-second, trigger-initiated cycle has ended and holding the ARC switch will
cause the cycle to continue past the 5-second limit.
Chapter 3: X2 Energy Weapon Features 9
TASER X2 Energy Weapon User Manual
Trigger- and ARC Switch-Initiated Shut-Down Option Hard Stop
The APPM provides an audible beeping alert for the last two seconds of a
trigger- or ARC switchinitiated cycle before automatically shutting down the
cycle. After a 5-second deployment duration, the energy burst will stop even
if your finger is still pulling the trigger switch or pressing on the ARC
switch. The audible beeping alert will continue to sound until the trigger
switch or ARC switch is released. To reenergize the deployed cartridge, first
ensure that your finger is off the trigger switch, and then press the ARC
switch. To reenergize the ARC switch, remove your finger from the ARC switch
and re-press the ARC switch.
Replacing the APPM with a Different Battery Pack
Your energy weapon will recognize the APPM as a unique type of battery pack.
If you remove the APPM and replace it with a different type of battery pack,
the X2 energy weapon will return to its normal configuration. That is, there
will no longer be an audio alert, and the energy cycle will continue after
five seconds if your finger is still holding down the trigger or ARC switch.
Always confirm that the energy weapon performs as expected before returning it
to duty after changing any battery pack.
Remove the cartridges before testing the energy weapon function. See Unloading
(Chapter 4) for more information.
Signal Performance Power Magazine (SPPM) Battery Pack (Model T00074)
The optional Signal Performance Power Magazine (SPPM) is a battery pack
designed to work with devices that are equipped with Axon Signal technology.
When an X2 is equipped with an SPPM battery pack, shifting the energy weapon’s
safety switch to the up (ARMED) position causes the SPPM to send a signal.
Upon receipt of this signal, a compatible device can perform a programmed
response.
Note: Your energy weapon must have firmware version 4.032 or greater to make
use of the SPPM’s special features. Without the firmware update, the SPPM only
functions as a battery pack like the PPM. Evidence Sync version 3.15.30 or
greater is required to configure the SPPM. See the Evidence Sync User Manual
for more information on firmware updates.
The SPPM transmission begins after the safety switch is shifted to the up
(ARMED) position. The signal has a range of up to 30 feet (9.1 meters) line-
of-sight.
The SPPM icon will be displayed in the top left corner of the CID when the
SPPM has started transmitting the energy weapon status (see the table below).
These are the types of information the SPPM transmission sends:
Event ARMED event
Description The safety switch was shifted to the up (ARMED) position.
Chapter 3: X2 Energy Weapon Features 10
TASER X2 Energy Weapon User Manual
Event ARMED + 10 seconds
Trigger event on bay 1 Trigger event on bay 2 ARC event Signal Mute Mode
Description Ten seconds have elapsed since the safety switch was shifted to the up (ARMED) position. The trigger was pressed with cartridge bay 1 selected. The trigger was pressed with cartridge bay 2 selected. An ARC switch was pressed long enough to initiate a spark. Signal Mute Mode has been activated by the user.
Automatic Shut-Down Option
The SPPM can enable the automatic shut-down feature when used with an energy weapon. The X2 will function the same way as if it were equipped with the APPM battery pack. See Automatic Shut-Down Performance Power Magazine (APPM) Battery Pack for more information. To enable the automatic shutdown feature, the agency must configure the energy weapon through Axon Evidence.
Continued SPPM Transmit in Safe Option
The X2 energy weapon can be configured to remain powered after the safety switch is placed in the down (SAFE) position, which allows the SPPM to finish the transmission of any pending status for the full 30 seconds. The CID will continue to display the SPPM icon and display a message “DO NOT REMOVE BATTERY.” If the safety switch is placed in the up (ARMED) position while the device is still sending a Signal transmission, the 30-second timers for each status event will be restarted. Do not remove the SPPM from the energy weapon until the device has finished its Signal transmission and the CID goes blank. To enable the Transmit in Safe feature, the agency must configure the energy weapon through the Axon Evidence website. Enabling this setting will decrease expected battery lifetime firings.
Signal Mute Mode
If your energy weapon is equipped with an SPPM battery back, Signal Mute Mode can be enabled to NOT alert Axon cameras to record. This may be useful when performing a function test. See ARC Switch-Initiated Function test and Trigger-Initiated Function Test (Chapter 5) for more information. Mute Mode is enabled by the user when the energy weapon is in configuration mode; see Enabling SPPM Signal Mute Mode. The device will return to normal operation after the safety switch is placed in the down (SAFE) position. Any pending 30-second transmissions will be discontinued.
Updating the SPPM Firmware
To update the SPPM firmware, the device must be connected to a TASER central device over the air (OTA). The energy weapon sends a command to the SPPM to start a transmission for this connection when the energy weapon is in configuration mode. With the safety switch in the down (SAFE) position, press the selector switch on the top of the X2 energy weapon. See Configuring the X2 Energy Weapon and Viewing the System Status for more information. After a connection with a central device has been established, the CID will change to display the SPPM battery icon and a message “DO NOT REMOVE BATTERY.” Once the connection to the central device has ended, the energy weapon will return to the standard selector mode menu or the energy weapon will exit configuration mode.
Chapter 3: X2 Energy Weapon Features 11
TASER X2 Energy Weapon User Manual
Near Field Communications (NFC) Tag
On one side (as shown) or the bottom of the SPPM is an NFC tag that can be
scanned by an NFC-capable smart device equipped with the Axon Device Manager
application to register, assign, or reassign the battery pack. For more
information see Axon Device Manager for Android Guide or Axon Device Manager
for iOS Guide, as appropriate.
Advanced Central Information Display (CID)
The Advanced CID is a monochrome organic light emitting diode (OLED) on the
back of the X2 energy weapon that provides information about the energy
weapon. When the safety switch is shifted into the up (ARMED) position, the
CID will display the cartridge bays and battery status.
Selected Cartridge Operating Mode
Cartridge Icons
35-Foot Cartridges Energy Cell Indicator: 81-100% Remaining
Left to right: 15-, 25-, and 35-foot live cartridges. These cartridges have
not been deployed.
Training simulator cartridges (blue, red, or purple blast doors) will display
with a yellow icon.
Loading training cartridges into the X2 energy weapon will not affect the
energy weapon’s ability to deploy. If both live and training cartridges are
loaded in the X2 energy weapon, both firing bays remain active. Loading a
training cartridge into an X2 energy weapon will not lock a live cartridge
that is also loaded in the energy weapon.
After a cartridge has been expended, the cartridge deployed icon is displayed.
If no cartridge is loaded in the cartridge bay, the space otherwise occupied by a cartridge icon will be blank.
If something is wrong with the cartridge, the cartridge bay error icon is
displayed. The cartridge might not deploy. See Load the Smart Cartridges
(Chapter 4) for instructions on loading and unloading Smart Cartridges from an
X2 energy weapon.
When the energy weapon is in the Semi-Automatic mode, the loaded cartridge
icon indicates that the next trigger pull will deploy a cartridge.
System Status Icons
The system status icons are designed to inform you of a fault in the energy
weapon. It is a fault indicator only, and it is the user’s responsibility to
heed the fault indicators, conduct proper maintenance and repair, and ensure
that the energy weapon is working properly before any
Chapter 3: X2 Energy Weapon Features 12
TASER X2 Energy Weapon User Manual
use. Failure to heed the system status icons could cause serious injury or
death.
All faults are recorded in the X2 energy weapon’s Engineering log.
Major Fault indication. A yellow triangle in the upper-right side of the CID
indicates that the logging, date and time functions, or ability of the energy
weapon to read the PPM information are not working properly. The energy weapon
will still produce an electrical output (e.g., the energy weapon should still
arc and deploy cartridges), but the accountability functions are compromised.
Shift the safety switch to the down (SAFE) position and then to the up (ARMED)
position; the fault may clear.
Whether the fault clears or not, it will be recorded in the Engineering log.
If the fault does not clear, do NOT attempt to use the energy weapon. The
energy weapon may need to be repaired or replaced. See Product Returns
(Chapter 5) for instructions.
Critical Fault Indication. A yellow stop sign in the upper-right side of the
CID indicates a system failure.
Critical faults are rare. Do NOT attempt to use the energy weapon. The energy
weapon may need to be repaired or replaced. See Product Returns (Chapter 5)
for instructions.
Note: If a fault icon appears in the position normally associated with the
cartridge status icon, this indicates a fault with a cartridge and not a
critical energy weapon fault. Replace the cartridge and see if the icon goes
away. See Unloading (Chapter 4) for instructions on loading and unloading
Smart Cartridges from an X2 energy weapon.
Invalid Battery Pack. If you see a blinking exclamation point and battery
icon, this indicates that the energy weapon did not recognize the battery
correctly. Remove the battery pack and reinsert it. If the error is still
present, try another battery pack. If the icon still displays, the energy
weapon should be serviced. See Product Returns (Chapter 5) for instructions.
An APPM battery pack is installed in the energy weapon. See Automatic Shut-
Down Performance Power Magazine (APPM) Battery Pack for more information.
A TASER CAM HD recorder is installed in the energy weapon. See the TASER CAM
HD Operating Manual for more information.
A TASER CAM HD recorder with the automatic shutoff (AS) feature is installed in the energy weapon. The recorder offers an audio warning and shut-down feature like that of an APPM battery pack. See TASER CAM HD Operating Manual for more information.
An SPPM battery pack is installed in the energy weapon. See Signal
Performance Power Magazine (SPPM) Battery Pack (Model T00074) for more information.
Chapter 3: X2 Energy Weapon Features 13
TASER X2 Energy Weapon User Manual
X21234567
An SPPM battery pack is installed in the energy weapon, and the energy weapon
is in Mute Mode. See Enabling SPPM Signal Mute Mode for more information.
When you plug the USB download cable into the X2 energy weapon, the USB
connection status icon and device serial number will appear. See USB
Connection Status (Chapter 5) for more information.
DO NOT REMOVE
BATTERY
When there is an SPPM transmission in the safe mode or the SPPM is connecting for updates, the warning DO NOT REMOVE BATTERY is displayed.
Operating Mode Icons
This is the icon for the Semi-Automatic mode. The energy weapon is shipped in Semi-Automatic mode.
This is the icon for the Manual mode.
Battery Level Icons
When the safety switch is in the up (ARMED) position, the CID will display the
percentage of battery power remaining. Remaining capacity will display in
20-percent increments.
When the battery level drops below 20 percent, Axon Enterprise recommends that
the battery pack be replaced.
Battery Battery Battery Battery 81100% 6180% 4160% 2140%
If the battery capacity is at 110 percent, the CID will flash the warning LO
BATT on the CID when the safety switch is shifted to the up (ARMED) position
when using any PPM type. The LO BATT warning will be displayed when the
battery capacity is between 140 percent for TASER CAM HD.
If the battery capacity is at 120 percent, this icon displays in the
lowerright portion the CID.
Battery 020% Blinking
When the TASER CAM HD battery is depleted, the CID will flash the warning
RECHARGE BATTERY on the CID when the safety switch is cycled to the up (ARMED)
position. The weapon will not discharge. The weapon will shut down after the
safety is shifted upward.
When using any PPM type battery pack that is depleted, the CID will flash the
warning CHANGE BATTERY on the CID when the safety switch is cycled to the up
(ARMED) position. The weapon will not discharge. The weapon will shut down
after the safety is shifted upward.
Chapter 3: X2 Energy Weapon Features 14
TASER X2 Energy Weapon User Manual
Sample CID Displays
The CID below shows the X2 energy weapon loaded with a 25-foot and another
cartridge. The 25-foot cartridge is selected. (The leftmost, active cartridge
is always selected by default.) The battery is 6180 percent full, and the
Semi-Automatic mode icon displays. There is a cartridge fault.
25-Foot Cartridge
Cartridge Fault
Semi-Automatic Mode
Battery Capacity 61-80%
The CID below shows an X2 energy weapon with a battery 6180 percent full. Only one cartridge is loaded, and the Semi-Automatic mode icon displays.
25-Foot Cartridge
Empty Cartridge Bay
Semi-Automatic Mode
Battery Capacity 61-80%
The CID below shows the Semi-Automatic mode icon and a battery that is 4160 percent full. The first cartridge has been deployed, and the second cartridge is selected.
Expended Cartridge
25-Foot Cartridge
Semi-Automatic Mode
Battery Capacity 41-60%
The CID below shows the Semi-Automatic mode icon and a battery that is 81100 percent full, loaded with 25- and 35-foot cartridges. The 25-foot cartridge is selected; it will be deployed when the trigger is pulled.
25-and 35-Foot Cartridges
Semi-Automatic Mode
Battery Capacity 81-100%
The CID below shows the Semi-Automatic mode icon, with two 25-foot training cartridges, and a battery that is 2140 percent full. The left cartridge is selected.
25-Foot Training Cartridges
Semi-Automatic Mode
Battery Capacity 21- 40%
The CID below shows the Semi-Automatic mode icon, with one expended cartridge, one 25-foot cartridge that is currently selected, a battery at 4160 percent capacity, and an APPM battery pack installed.
APPM Expended Cartridge
Semi-Automatic Mode
25-Foot Cartridge
Battery Capacity 41-60%
The CID below shows the manual mode icon, with one 25-foot cartridge that is currently selected, a 35-foot cartridge, a battery at 81100 percent capacity, and a TASER CAM HD recorder installed.
Chapter 3: X2 Energy Weapon Features 15
TASER X2 Energy Weapon User Manual
TASER CAM HD Recorder
25-Foot Cartridge 35-Foot Cartridge
Manual Mode
Battery Capacity 81-100%
The CID shows the Semi-Automatic mode icon, one 25-foot cartridge that is currently selected, a 35-foot cartridge, a battery at 81100 percent capacity, and an SPPM battery pack installed.
SPPM
25-and 35-Foot Cartridges
Semi-Automatic Mode
Battery Capacity 81-100%
Probe-Deployment Mode
When the X2 energy weapon trigger switch is pulled and then released, it delivers an automatic 5-second Precision Shaped Pulse deployment. The cycle continues for five seconds (unless the safety switch is shifted to the down [SAFE)] position during the cycle).
In probe-deployment mode, the CID display shows the deployment cycle duration for the most recent cartridge deployed. If you deploy a second Smart Cartridge a few seconds later (while the first cycle is running), the CID will stop showing data for the first cartridge (though the first cartridge will still complete its deployment cycle) and start displaying the deployment cycle duration for the second cartridge.
The cycle can be stopped at any time by shifting the safety switch to the down (SAFE) position. If both cartridges are cycling and the safety switch is moved to the down (SAFE) position, then the electrical cycle will stop for BOTH cartridges.
Spark Duration
The CID displays a count indicating how many seconds the deployment cycle lasts. The energy weapon will count up from the number 1 up to 99. At 99 seconds, the count will restart at one.
ARC switch
If you press the ARC switch, the CID will display the deployment cycle
duration with the operating mode icon. The energy weapon will count up. In the
CID shown below, the Warning Arc display has been in effect for three seconds.
The Semi-Automatic mode icon displays, and the battery is 81100 percent full.
Count
Semi-Automatic Mode
Top LASER
Battery Capacity 81-100%
The top LASER installed in the X2 energy weapon is oriented with the mechanical sights. At 15 feet (4.6 m), the aiming point is aligned to the approximate trajectory of a 25-foot (7.6 m) cartridge’s top probe.
Chapter 3: X2 Energy Weapon Features 16
TASER X2 Energy Weapon User Manual
Bottom LASER
At 15 feet (4.6 m), the bottom LASER is aligned to the approximate trajectory
of a 25-foot (7.6 m) cartridge’s bottom probe. The bottom LASER only appears
when the selected bay contains a live cartridge or a resettable training
cartridge. The bottom LASER is not aligned to the trajectory of a 35-foot
(10.7 m) cartridge. The X2 energy weapon can be configured to disable the
bottom LASER when a 35-foot cartridge is selected in the energy weapon. To
change the 35-foot LASER settings, the agency must configure the energy weapon
through Axon Evidence services.
Bottom LASER
Top LASER LED Flashlight
Mechanical Sights
The mechanical sights on the X2 energy weapon are molded to provide manual
aiming of the energy weapon. The mechanical sights are set to coincide with a
top probe’s trajectory at a 15-foot distance.
Selector Switch
Front Mechanical Sight
Rear Mechanical Sight
LED Flashlight
The X2 energy weapon has a high intensity white LED to aid the user in dark
environments.
Chapter 3: X2 Energy Weapon Features 17
TASER X2 Energy Weapon User Manual
Selector Switch
With the safety switch in the down (SAFE) position, press the selector switch
on the top of the X2 energy weapon to configure the system. See Configuring
the X2 Energy Weapon and Viewing the System Status for more information. The
selector switch is slightly recessed to ensure that it is not pressed
unintentionally during normal operations. Pressing the selector switch when
the safety is in the up (ARMED) position puts the X2 energy weapon in stealth
mode–the flashlight and LASER are turned off and the CID will dim. Pressing
and releasing the switch a second time will restore the energy weapon’s
configured illumination settings. Notes: · The stealth mode cannot activate
features that were turned off during energy weapon configuration.
If the X2 energy weapon is configured to not use its flashlight or LASERs, the
stealth mode will not turn them on. · Using pens or paper clips to attempt to
press the selector switch may damage it. Only use your finger to press the
selector switch.
Trigger Switch
Unlike a firearm trigger, the X2 energy weapon trigger switch is a momentary
electrical switch. The trigger is operational only when the safety is in the
up (ARMED) position. Pulling and releasing the trigger switch will deploy the
first selected active cartridge and result in an approximately 5-second
discharge cycle unless the safety is shifted to the down (SAFE) position to
discontinue the 5-second cycle. Pulling and holding the trigger switch for
more than five seconds will result in a continuous discharge until the trigger
switch is released, the safety is shifted downward, or the battery is
depleted–whichever happens first. An X2 energy weapon equipped with the APPM
battery pack is limited to 5-second discharges and emits an audio alert two
seconds before the end of the cycle. See Automatic Shut-Down Performance Power
Magazine (APPM) Battery Pack for more information. An X2 energy weapon
equipped with an SPPM can be configured to enable the energy weapon’s
automatic shutdown feature. See Signal Performance Power Magazine (SPPM)
Battery Pack (Model T00074) for more information. In the event of an
accidental discharge, immediately shift the safety switch to the down (SAFE)
position to stop the discharge cycle.
Trigger Switch
Semi-Automatic Mode
Depending on your agency’s settings, your X2 energy weapon will function in
either the Semi-Automatic or Manual firing mode. The X2 energy weapon is
programed in Semi-Automatic mode when it leaves
Chapter 3: X2 Energy Weapon Features 18
TASER X2 Energy Weapon User Manual
the factory. If your energy weapon is configured to function in the Manual
mode, see Manual Mode. Sequential trigger pulls can deploy a Smart Cartridge.
At the beginning of the event, the leftmost active cartridge is selected by
default.
First Available Cartridge Selected
Semi-Automatic Mode
Other Cartridge Loaded in the CEW
Battery Capacity 81-100%
1 Pull the trigger to deploy the selected cartridge.
Deployed Cartridge
One Remaining, Un-Deployed Cartridge
Chapter 3: X2 Energy Weapon Features 19
TASER X2 Energy Weapon User Manual
Second Cartridge Not Yet Deployed
Seconds Elapsed in Cycle for the First Cartridge (3)
Battery Capacity 81-100%
The X2 energy weapon energizes the first cartridge. Releasing the trigger
automatically selects the next cartridge while the first cartridge is
deploying.
If you have engaged a target and contact is good, pressing and holding the ARC
switch will apply energy to both cartridge bays but will not deploy an
unexpended cartridge. This allows you to apply cycles to a continually
resisting subject, if needed, without expending the remaining cartridge.
2 Pull the trigger to deploy the second cartridge.
Two Deployed Cartridges
Chapter 3: X2 Energy Weapon Features 20
TASER X2 Energy Weapon User Manual
Seconds Elapsed in Cycle for the Second Cartridge Battery Capacity 81-100%
When both the first and second cartridges are energized each of the two firing
bays will run for approximately five seconds on its own counter. If the second
cartridge is deployed while the first cartridge is still energized, the first
cartridge’s cycle will end before the second cartridge’s cycle ends.
Therefore, to energize both cartridge bays, press the ARC switch. If the ARC
switch is held down after the second cartridge’s cycle ends, both cartridge
bays will continue to cycle. Note: If the probes from cartridge bay #1 are in
subject A and the probes from cartridge bay #2 are
in subject B, then pressing the ARC switch will energize both cartridge bays
and both subject A and B will receive the effects of the energy weapon.
Shifting the safety switch to the down (SAFE) position stops the cycle for all
cartridge bays. Note: Do not pull the trigger and press the ARC switch
simultaneously. The trigger will override the ARC switch.
Manual Mode
Depending on your agency’s settings, your X2 energy weapon will function in
either the Semi-Automatic or Manual firing mode. If your energy weapon is
configured to function in the Semi-Automatic mode, see Semi-Automatic Mode.
Note: The Semi-Automatic mode is the default method of operation. Manual mode
can be configured
only through Axon Evidence services.
Arc display/Re-energize/Cartridge advance (ARC) Switch Functions
The trigger and ARC switch work differently in the Manual mode than they do in
the Semi-Automatic mode. In Manual mode, pulling the trigger does not advance
cartridge selection. Instead, the ambidextrous ARC switch is used to select
the Smart Cartridges. By default, the left cartridge (or the first available
cartridge, from left to right) is selected automatically. (This is the left
side from your perspective, while pointing the energy weapon.) Pulling the
trigger deploys the left cartridge. Pressing and releasing (quickly tapping
once) the ARC switch selects the next available cartridge. An additional
trigger pull is required to deploy the next selected cartridge. When a live
cartridge is still available, the energy weapon will not select a deployed
cartridge. A sustained press of the ARC switch for approximately ½ second or
more energizes the front of the cartridges without deploying (discharging)
them. See Warning Arc Display (Chapter 4) for more information. If you have
already deployed cartridges, pressing the ARC switch and holding it down
Chapter 3: X2 Energy Weapon Features 21
TASER X2 Energy Weapon User Manual
supplies energy to the deployed cartridges without deploying any un-discharged
cartridges.
If you have engaged a target with the first cartridge and contact is good, you
can apply additional cycles to a continually resisting subject, if needed,
without deploying the remaining cartridge. Holding the ARC switch down
continually will arc the energy weapon until the ARC switch is released or the
PPM is depleted, whichever happens first.
Because the ARC switch is ambidextrous, you can press from either side as you
hold the energy weapon in a 2-handed grip.
Trigger Functions
In Manual mode, after the first cartridge is deployed, pulling the trigger
again will apply additional energy through the wires to the probes. Unlike
with the Semi-Automatic mode, this will not deploy additional cartridges. It
is recommended to always press and hold the ARC switch when you need to re-
energize a deployed cartridge without expending the additional cartridge (in
both Manual and Semi-Automatic mode).
After deploying a cartridge, you can press and release (quickly tap once) the
ARC switch to select another cartridge to use. You do not have to wait for the
cycle of the first cartridge to end before deploying a new cartridge.
First Available Cartridge Selected
Manual Mode
Other Cartridge Loaded in the CEW
Battery Capacity 61-80%
Chapter 3: X2 Energy Weapon Features 22
1 Pull the trigger switch to deploy the first cartridge.
Deployed Cartridge
TASER X2 Energy Weapon User Manual
One Remaining, Un-Deployed Cartridge
Seconds Elapsed in Cycle for the First Cartridge (3) Battery Capacity 81-100%
The X2 energy weapon energizes the first cartridge.
Chapter 3: X2 Energy Weapon Features 23
TASER X2 Energy Weapon User Manual 2 Quickly press (tap once) the ARC switch to select the second cartridge.
ARC Switch
Second Cartridge Not Yet Deployed
Seconds Elapsed in Cycle for the First Cartridge (3)
Battery Capacity 81-100%
3 Pull the trigger to deploy the second cartridge.
Two Deployed Cartridges
Chapter 3: X2 Energy Weapon Features 24
TASER X2 Energy Weapon User Manual
Seconds Elapsed in Cycle for the Second Cartridge Battery Capacity 81-100%
Because both the first and second cartridges are energized each of the two
firing bays will run for approximately five seconds on its own counter. If the
second cartridge is deployed while the first cartridge is still energized, the
first cartridge’s cycle will end before the second cartridge’s cycle ends.
Therefore, to energize both cartridge bays, press the ARC switch. If the ARC
switch is held down after the second cartridge’s cycle ends, both cartridge
bays will continue to cycle. Note: If the probes from cartridge bay #1 are in
subject A and the probes from cartridge bay #2 are
in subject B, then pressing the ARC switch will energize both cartridge bays
and both subject A and B will receive the effects of the energy weapon.
Shifting the safety switch to the down (SAFE) position stops the cycle for all
cartridge bays. Note: Do not pull the trigger and press the ARC switch
simultaneously. The trigger will override the ARC switch.
Configuring the X2 Energy Weapon and Viewing the System Status
Remove the Smart Cartridges from the X2 energy weapon before configuring the
energy weapon or viewing its status. See Unloading (Chapter 4) for more
information. Before using an X2 energy weapon, set the LASER settings and LED
flashlight (if necessary). You also can view status information about your
energy weapon on the CID.
Setting the Sighting Options
You can set up your X2 energy weapon to turn the LED flashlight and LASER
sights off or on, in several configurations. Follow these steps:
1 Point the X2 energy weapon in a safe direction. 2 Shift the safety switch to
the down (SAFE) position. 3 Remove the Smart Cartridges from the X2 energy
weapon. See Unloading (Chapter 4) for
more information.
Chapter 3: X2 Energy Weapon Features 25
TASER X2 Energy Weapon User Manual 4 Press and hold the selector switch until
the MAIN MENU displays.
5 Press the left ARC switch to open the sighting options. 6 Press the right
ARC switch to select the needed setting.
OO LASER and flashight OFF LO LASER ON and flashlight OFF OF LASER OFF
and flashlight ON LF LASER and flashlight ON
7 Press the selector switch or the left ARC switch to return to the MAIN MENU.
8 If you are done configuring the X2 energy weapon, press the selector switch
again to exit. Or, to
set other options, use the right ARC switch to scroll through the menus.
Viewing the System Information
To view information about the X2 energy weapon system (for example, the serial
number, date, time, and firmware revision level), follow these steps:
1 Point the X2 energy weapon in a safe direction. 2 Shift the safety switch to
the down (SAFE) position. 3 Remove the Smart Cartridges from the X2 energy
weapon. See Unloading (Chapter 4) for
more information. 4 Press and hold the selector switch until the MAIN MENU
displays. 5 Press the right ARC switch until the INFO option is selected.
6 Press the left ARC switch. The SYSTEM option should be highlighted by
default.
Chapter 3: X2 Energy Weapon Features 26
TASER X2 Energy Weapon User Manual 7 Press the left ARC switch. From top to
bottom the CID displays the X2 energy weapon’s serial
number, date, time (GMT), and firmware revision number.
8 Press the selector switch to return to the INFO MENU. 9 If you are done
viewing the system information, press the selector switch again to go to the
MAIN
MENU. Or, to view other information, use the right ARC switch to scroll
through the menus.
Viewing the Battery Pack Information
To view information about the battery pack, follow these steps: 1 Point the X2
energy weapon in a safe direction. 2 Shift the safety switch to the down
(SAFE) position. 3 Remove the Smart Cartridges from the X2 energy weapon. See
Unloading (Chapter 4) for more information. 4 Press and hold the selector
switch until the MAIN MENU displays. 5 Press the right ARC switch until the
INFO option is highlighted.
6 Press the left ARC switch. 7 Press the right ARC switch until the PPM option
is highlighted.
Note: If you have a TPPM installed, the system will still indicate the battery
pack is a PPM.
8 Press the left ARC switch. From top to bottom, the CID displays the battery
pack serial number, approximate battery voltage, battery capacity remaining,
and type of battery pack.
9 Press the selector switch to return to the INFO MENU. 10 If you are done
viewing the battery information, press the selector switch again to go to the
MAIN
Chapter 3: X2 Energy Weapon Features 27
TASER X2 Energy Weapon User Manual MENU. Or, to view other information, use
the right ARC switch to scroll through the menus.
Enabling SPPM Signal Mute Mode
1 With the safety in the down (SAFE) position, press and hold the selector
switch until the MAIN MENU displays.
2 Press and release the selector switch and SPPM MUTE will be displayed on the
CID. SPPM MUTE
3 If the safety switch is placed in the up (ARMED) position while this screen
is displayed, the energy weapon will enter Mute Mode for the session. In
Signal Mute Mode, an inverted SPPM icon will be displayed in the upper left
corner of CID. See Signal Mute Mode for more information. The device will
return to normal operation after the safety switch is placed in the down
(SAFE) position. Any pending 30-second transmissions will be discontinued. See
Continued SPPM Transmit in Safe Option for more information.
Chapter 3: X2 Energy Weapon Features 28
Chapter 4: Cartridges and Energy Weapon Operation
Remove the Shipping Cover from the Smart Cartridge
Smart Cartridges (sold separately) are shipped with a shipping cover in place.
Carefully remove the cover before attempting to load a cartridge into an X2
energy weapon.
1 Hold the cartridge over a table or other close by surface so the cartridge
will not fall to the floor if it is dropped.
2 Hold the cartridge so the blast doors are facing away from you and others. 3
Find the cartridge tab sticking out the rounded side of the shipping cover.
29
TASER X2 Energy Weapon User Manual 4 Push against this tab while pulling the
cartridge out. You might consider pushing on the cartridge
with your thumbs and holding the cover with your fingers. There should be an
audible click when the cover releases the cartridge.
5 Pull the cartridge out of the cover.
X2 Smart Cartridge Characteristics
The X2 energy weapon is designed to work with Smart Cartridges manufactured by
Axon Enterprise, Inc. Do not use cartridges made by other companies with an X2
energy weapon. Smart Cartridges are distinguished by range and purpose: · Live
cartridges are designed for self-defense and public safety. · Simulation
cartridges are designed for use with training suits that protect the wearer
from probe
impact. · Inert resettable simulator cartridges are designed for function
tests and training scenarios that
require pulling the trigger without deploying cartridges. Chapter 4:
Cartridges and Energy Weapon Operation 30
TASER X2 Energy Weapon User Manual
Standard-Range (15-foot/4.6-meter and 25-foot/7.6-meter) Smart Cartridges
A 15-foot cartridge is identified by yellow blast doors. A 25-foot cartridge
has black blast doors.
Blast Doors
Top probe points 0° Bottom probe points 7° down
Long-Range (35-foot/10.7-meter) Smart Cartridges
A 35-foot cartridge is identified by a raised arch on the side. A 35-foot
cartridge has black blast doors.
Arch Blast Doors
0 Top probe points 0° 3° Bottom probe points 3° down
When using the 35-foot Smart Cartridge, be aware that the top probe may hit
above the LASER. Adjust your aim to avoid hitting sensitive areas.
The 35-Foot Smart Cartridges are no longer manufactured.
Simulation Smart Cartridges
Simulation Smart Cartridges use specialized probes for use with a person
wearing training suit in roleplaying training scenarios. There are two types
of simulation Smart Cartridges, designed for two types of training suits.
A Smart Cartridge with blue blast doors has probes designed for use with the
TASER Simulation Suit. These probes have shortened darts to minimize the
likelihood of penetrating the suit.
A Smart Cartridge with purple blast doors has probes designed for use with the
Hook and Loop Training (HALT) Suit. These probes use hook and loop fastener
technology to stick to the suit.
Do not use Smart Cartridges with blue blast doors against a person wearing the
HALT suit.
Inert Resettable Simulator Cartridges
Inert resettable simulator Smart Cartridges are identifiable by their red or
clear blast doors. They do not contain probes and do not deploy when the
trigger is pulled. After the trigger is pulled, the CID displays a deployed
cartridge icon. If you shift the safety switch to the down (SAFE) position and
then the up (ARMED) position, the CID displays an un-deployed training
cartridge icon again. It may take 30 seconds for the device to reset and
display an un-deployed cartridge.
When an inert resettable simulator Smart Cartridge with red blast doors is
loaded in an X2 energy weapon, the CID displays a training cartridge icon for
the cartridge bay in which this type of cartridge is loaded. When an inert
resettable simulator Smart Cartridge with clear blast doors is loaded in an
Chapter 4: Cartridges and Energy Weapon Operation 31
TASER X2 Energy Weapon User Manual
X2 energy weapon, the CID displays a standard cartridge icon for the cartridge
bay in which this type of cartridge is loaded. Inert resettable simulator
cartridges are intended for training scenarios that do not require probe
deployment, and conducting trigger function tests. See Trigger-Initiated
Function Test (Chapter 5) for more information.
Smart Cartridges General Instructions
Never attempt to open or modify a Smart Cartridge. Tampering with a Smart
Cartridge could cause it to fire or malfunction (which may result in serious
injury). Remove the Smart Cartridge from the X2 energy weapon before
inspection. Before installing and using a Smart Cartridge, inspect the blast
doors for cracks. The inspection should include checking the break seam
running down the center and both sides of the front of the blast door. If the
blast doors are cracked, remove the Smart Cartridge from service. Also,
inspect the Arc deflector metalized labels. Over time, the labels may show
signs of wear. This is normal. If the labels have worn away completely or
fallen off, remove the Smart Cartridge from service.
Arc Deflector Metalized Label
Arc Deflector Metalized Label
The X2 energy weapon can determine whether the Smart Cartridges loaded in the
cartridge bays have been expended or not. The energy weapon also can determine
whether all the cartridge bays are loaded or not. This means the energy weapon
will not select an empty bay or an expended cartridge when a live cartridge is
available. Cartridge status is displayed on the CID.
Empty Cartridge Bay/Loaded
Expended/Loaded
AFID
Every time a Smart Cartridge is deployed, approximately 2030 small confetti-
like Anti-Felon Identification (AFID) tags are ejected. Cartridges can be
assigned to individual users, as each is serialized. Each AFID tag is printed
with the corresponding serial number of the cartridge, allowing determination
of which user deployed the particular cartridge.
Chapter 4: Cartridges and Energy Weapon Operation 32
TASER X2 Energy Weapon User Manual
Load the Smart Cartridges
Never place your hands, fingers or other body part in front of the cartridge.
This is especially important when loading and unloading the cartridge. Serious
injury could result. When loading and unloading always hold the cartridge on
the sides or top. Smart Cartridges are shipped with a shipping cover in place.
Remove these covers before attempting to load a cartridge into an X2 energy
weapon. See Remove the Shipping Cover from the Smart Cartridge for more
information.
Always treat your X2 energy weapon as if it were loaded. Also, be aware that
it is more difficult to tell whether an X2 energy weapon is loaded than it is
with previous-generation TASER energy weapons. Unloaded X2 energy weapon
viewed at an angle:
Chapter 4: Cartridges and Energy Weapon Operation 33
Loaded X2 energy weapon viewed at an angle:
TASER X2 Energy Weapon User Manual
1 Point the energy weapon in a safe direction.
2 Ensure the safety switch is in the down (SAFE) position and your finger is
not on the trigger or ARC switch.
3 Ensure the protective shipping cover is removed from the Smart Cartridge.
4 Keeping your hand away from the blast doors, gently push the Smart Cartridge
into the cartridge bay until an audible click is heard.
Note the position of the tab on the bottom of the cartridge; this side of the
cartridge goes in the bottom of the X2 cartridge bay.
5 Verify that the cartridge is secure by pulling on the tabs on the lower and
upper part of the cartridge.
6 By loading from the right cartridge bay to the left bay (or left to right if
the right hand is used), it is less likely the operator will place fingers in
front of the blast doors of loaded cartridges.
Chapter 4: Cartridges and Energy Weapon Operation 34
TASER X2 Energy Weapon User Manual
Cartridge Release Button
Smart Cartridges are held in the X2 energy weapon after they are loaded. Press
the cartridge release button to release the cartridges before attempting to
remove them from the energy weapon. For further instructions, see Unloading.
Cartridge Release Button
Unloading
1 Point the energy weapon in a safe direction. 2 Ensure the safety switch is
in the down (SAFE) position. 3 Keep your hands away from the front of the
cartridges. 4 Press the cartridge release button with the index finger of your
supporting hand. 5 Firmly pull the cartridge out of the bay by pulling on the
upper tab and lower tab of the cartridge.
If the expended cartridge feels as if it is stuck in the cartridge bay and
will not easily dislodge, try firmly pressing on the cartridge release button
directly below the individual cartridge that is difficult to remove. Note: Use
the left hand to unload cartridges beginning with the leftmost cartridge bay.
By unloading from left to right (or right to left if the right hand is used),
it is less likely you will place fingers in front of the blast doors of loaded
cartridges.
Chapter 4: Cartridges and Energy Weapon Operation 35
TASER X2 Energy Weapon User Manual
The Smart Cartridges can be reloaded independently. That is, if one of the two
cartridges has been expended, you can replace the expended cartridge with a
new one. You do not have to wait until both cartridges have been expended
before reloading. To replace the expended cartridge:
1 Point the energy weapon in a safe direction. 2 Ensure the safety switch is
in the down (SAFE) position. 3 Press the cartridge release button. 4 Firmly
pull the cartridge out of the bay by pulling on the upper tab and lower tab of
the cartridge. 5 Keeping your hand away from the blast doors, gently push a
new Smart Cartridge into the
cartridge bay until an audible click is heard. 6 Verify that the cartridge is
secure by pulling on the tabs on the lower and upper part of the
cartridge. 7 Verify that the remaining Smart Cartridge is secure by pulling on
the tabs on the lower and
Chapter 4: Cartridges and Energy Weapon Operation 36
TASER X2 Energy Weapon User Manual
upper parts of the cartridge.
Selecting Cartridges
By default, the leftmost (when the front of the energy weapon is facing away
from the user) live cartridge is selected. You can use the ARC switch to
designate which cartridge you want to use. You do not have to deploy the left
cartridge first. For example, you can load Smart Cartridges of different
ranges into the energy weapon. You might load one 25-foot (7.6 m) cartridge
into the left bay and one 35-foot (10.7-meter) cartridge into the right bay.
As shown in the CID below, if the subject is between 25 and 35 feet away,
quickly press and release (tap) the ARC switch to select the 35-foot
cartridge.
ARC Switch
Pressing and releasing the ARC switch quickly selects the second cartridge.
Aiming and Probe Placement
Level
Tilted
For most deployments, hold the energy weapon level. Tilt the energy weapon
when necessary to align the probes with the target.
All TASER energy weapon deployments should be in accordance with current TASER
training and warnings, and department training, policies, and procedures.
When possible, aim the LASER at the preferred target areas of the body, which
are the lower torso and legs when the subject is facing you, or the subject’s
back if the subject is turned away from you.
Chapter 4: Cartridges and Energy Weapon Operation 37
TASER X2 Energy Weapon User Manual
When possible, avoid intentionally targeting the energy weapon on sensitive
areas of the body such as the head, eyes, throat, chest/breast, groin, or
known pre-existing injury areas without legal justification.
The top probe is designed to impact the target near the top LASER beam but
exact placement can vary depending on numerous factors, including, but not
limited to the distance, type of cartridge, and environmental factors.
If both the upper and lower LASERs are active, you should be able to estimate
where each probe will hit.
Note: The LASERs are designed to coincide with the top and bottom probes of a
15- or 25-foot (4.6 m or 7.6 m) Smart Cartridge at 15 feet. Thus, if your
target is 15 feet away, and your energy weapon is loaded with a 25foot Smart
Cartridge, the probes will strike the target approximately where the LASERs
are projected. If the energy weapon is being held perfectly vertical, the top
and bottom LASERs should be vertically aligned. If you are significantly
closer or further than 15 feet to the target, the LASERs will appear to be out
of alignment. This is because the two LASERs are located almost one inch apart
sideby-side on the energy weapon and zeroed to 15 feet.
If a single cartridge is deployed and an electrical circuit is completed and
maintained, the energy weapon will be relatively quiet. Multiple cartridge
deployments and Warning Arc displays are likely to make more noise.
Audible Pulse Rate Changes
The energy weapon normally arcs at an average rate of 19 pulses per second
(PPS). To improve the service life of the energy weapon and battery life,
firmware version 4.029 allows the PPS rate to drop to approximately 9 PPS when
there is no connection (e.g., a single probe hit, clothing disconnect, etc.).
Thus, firing probes into a non-conductive target will likely cause this PPS
reduction to occur. Upon detecting a closed circuit, the PPS will immediately
return to 19 PPS. This change in PPS does not affect daily functionality
checks, drive-stuns, or effective probe deployments.
Potential Causes of Reduced or No Effectiveness
· Loose or thick clothing. If the probes lodge in clothing and are too far
away from the subject, energy weapon effectiveness may be reduced.
· Miss or single probe hit. The electrical current must pass between a
positive probe and a negative one (top and bottom probe). If one probe misses,
the energy weapons will not be effective.
Chapter 4: Cartridges and Energy Weapon Operation 38
TASER X2 Energy Weapon User Manual · Low nerve or muscle mass. If the probes
impact in an area where there is very little muscle mass
(e.g., the side of the rib cage), the effectiveness may be reduced. · Limited
probe spread. Probe spreads of less than 12 inches/30 cm (including drive-
stun) may result
in reduced energy weapon effectiveness. · Wires Break. If a wire breaks (e.g.,
during a struggle), the current will not flow to the probes and the
energy weapon will not be effective. In any of the above scenarios, a second
cartridge may be deployed or a drive-stun follow up may be used if practical,
justified, and within your agency’s policy. Do not become over-dependent on
the TASER energy weapon. No force option, including energy weapons, is 100%
effective in every situation. Do not deploy the energy weapon without
following your department policies and procedures.
Warning Arc Display
With the safety in the up (ARMED) position, pressing and holding the ARC
switch displays a Warning Arc discharge across the front of the X2 energy
weapon. With a Warning Arc display, the user may deter a subject without
having to use actual force. Unlike with the M26, X26, and X26P energy weapons,
a Warning Arc can be accomplished without removing the live cartridges.
Pressing the ARC switch does not deploy the Smart Cartridges even if the X2
energy weapon is loaded.
Note: Pressing the ARC switch for a half-second or less will advance cartridge
selection to the right. A sustained ARC switch press (greater than half a
second) will not advance the cartridge selection.
Use the ARC switch, not the trigger switch, to employ the Warning Arc display.
Pulling the trigger switch will deploy a loaded cartridge.
Chapter 4: Cartridges and Energy Weapon Operation 39
TASER X2 Energy Weapon User Manual
Electrodes
The front of the X2 energy weapon has four metal electrodes. The electrodes
provide the ability to use the X2 energy weapon in a “drive-stun” mode as a
traditional stun gun-type energy weapon.
Electrodes
Electrodes
Drive-Stun Backup
Drive-stun capability is available with the X2 energy weapon. To apply a
drive-stun, place the safety in the up (ARMED) position and press the ARC
switch, just as you would to employ a Warning Arc display. When you use the
ARC switch, energy will spark across all the electrodes or arc deflector
metalized labels without deploying the cartridges. When using the drive-stun,
push (drive) the front of the energy weapon firmly against the body of the
subject. Simply “touching” the energy weapon against the subject is not
sufficient. The subject is likely to recoil and try to get away from the
energy weapon. It is necessary to aggressively drive the front of the energy
weapon into the subject for maximum effect. Drive-stun mode is not designed to
cause incapacitation and primarily becomes a pain compliance option. Drive-
stun is only effective while the energy weapon’s electrodes are in direct
contact with the subject or when pushed against the subject’s clothing. As
soon as the energy weapon is moved away, the energy being delivered to the
subject stops. If the probes are deployed, even at very close range, the user
may drive-stun to another portion of the body that is further away from the
probes, thereby increasing the possibility of inducing incapacitation.
Chapter 4: Cartridges and Energy Weapon Operation 40
TASER X2 Energy Weapon User Manual
Recommended Drive-Stun Areas for Maximum Effect
Use the energy weapon pursuant to your agency’s policies and procedures. For
maximum effectiveness, drive the X2 energy weapon into the highlighted green
areas as outlined below:
Suggested pressure points are highlighted in the green areas. Use care when
applying the drive stun to the neck or groin (yellow areas users should only
target these areas when they are defending themselves against a violent
attacker). Stay away from the trachea and back of the neck. The trachea is
soft tissue and could easily be crushed. The cervical portion of the spine is
very sensitive to pressure. Also, care should be taken when applying a drive
stun to the pelvic triangle to avoid the possibility of crushing the
testicles. Refer and adhere to your department’s policy and training regarding
drive-stuns in these and other sensitive areas.
Chapter 4: Cartridges and Energy Weapon Operation 41
Chapter 5: Maintenance/Troubleshooting
ARC Switch-Initiated Function test
Axon Enterprise recommends conducting a function test prior to the start of
your shift. The function test is done to verify that the energy weapon’s core
electronics are working properly. To test the trigger, see Trigger-Initiated
Function Test. An X2 energy weapon can be function tested with the cartridges
loaded. In fact, it is recommended you perform the test with cartridges
installed to reduce stress on the energy weapon’s components. To perform a
function test:
1 Point the energy weapon in a safe direction. 2 Place the top rail of the X2
energy weapon in the palm of your secondary hand so you can grip
the top rail and your thumb can reach the ARC switch, while the remainder of
your secondary hand and fingers are away from the front of the energy weapon.
3 Shift the safety switch to the up (ARMED) position. Keep all fingers away
from the trigger and keep the energy weapon pointed in a safe direction. While
performing a spark test, DO NOT touch the trigger at any time. 4 Press and
hold the ARC switch for five seconds. Verify the arc rides across the face of
all loaded cartridges between the arc deflector metalized labels. Use the ARC
switch, not the trigger, to perform a spark test. Pulling the trigger switch
will deploy a loaded, unfired cartridge. View the arc from the top or side of
the energy weapon. Do not point the energy weapon at your face or have it near
your face. Look at the CID display and verify the following: · No critical or
major fault icons display on the upper-right corner of the CID. · The
cartridge information matches the cartridges inserted in the X2 firing bays. ·
LO BATT is not displaying on the CID. If any of the above verifications fail,
return the unit to your agency’s energy weapon technician for service. 5 Shift
the safety switch to the down (SAFE) position.
42
TASER X2 Energy Weapon User Manual
Trigger-Initiated Function Test
The function test above only checks the functionality of the core electronics.
It does not check the functionality of the trigger or the energy weapon’s
ability to deploy cartridges. If you wish to perform a trigger function test,
this procedure is recommended: Note: Use inert resettable simulator
cartridges, which have clear or red blast doors, for this test. Inert
resettable simulator cartridges do not have probes. Do not use live Smart
Cartridges (that have black blast doors), or training simulator cartridges
(that have blue or purple blast doors) for this test.
1 Ensure the safety switch is in the down (SAFE) position. 2 Ensure the energy
weapon is loaded with inert resettable simulator cartridges. As necessary,
see Unloading or Load the Smart Cartridges (Chapter 4) for more information. 3
Point the X2 energy weapon in a safe direction that allows you to see the arc
in the cartridge
bays. Do not point the energy weapon at your face or have it near your face. 4
Shift the safety switch to the up (ARMED) position. 5 Pull the trigger. 6
Allow the X2 energy weapon to complete the 5-second discharge duration and
visually confirm
the arc across the cartridge in bay #1. View the arc from the top or side of
the energy weapon. Do not point the energy weapon at your face or have it near
your face. 7 Pull the trigger. 8 Allow the X2 energy weapon to complete the
5-second discharge duration and visually confirm the arc across the cartridge
in bay #2. 9 Confirm that the CID shows the cartridges as being deployed and
that no errors have occurred during the simulated firings. 10 Shift the safety
switch to the down (SAFE) position. 11 Unload the inert resettable simulator
cartridges. 12 Reload live cartridges if appropriate to do so.
What to Do Following Energy Weapon Use
Considerations for Handling Used Probes
Each agency will establish its own procedure for probe removal, collection,
biohazards, evidence collection and maintenance. Treat probes that have
penetrated the body as contaminated needles
Chapter 5: Maintenance/Troubleshooting 43
TASER X2 Energy Weapon User Manual
(biohazard). Remember, however, that the probes may also be valuable evidence.
If the probes must be removed from the subject, follow all department policies
and procedures, including for handling biohazards. Below are suggested methods
for probe removal. · Grab the probe firmly and quickly pull it straight out.
Do not twist the probe as the barbed tip may
cause additional injury. · If the probes are not going to be collected and
maintained for evidence, carefully place used probes
sharp-tip first into a sharps container, secure in place, and place in a
secure location where no one will accidentally touch the probes. · Once the
subject is restrained, prior to removing the probes, evaluate the need for
medical attention as you would with any other use-of-force incident. · Take
photos of any injuries, place the photos into evidence. · Collect the
expended cartridge, probes, and AFIDs and place them into evidence. As
directed by department policy. The TASER training materials provide additional
information on forensic evidence collection procedures. The probes, wires
AFIDs, and cartridge can yield important forensic evidence if properly
collected, maintained, and analyzed.
Effects on Animals
TASER energy weapons can be an effective option for dealing with aggressive
animals and have generally been successful in deployments. Note: If a probe
deployment completed circuit is initiated and maintained, the aggressive
animals are
usually incapacitated/stunned momentarily in deployments, but recover quickly.
Typically, the animals left the scene and broke the wires. If deployed on a
domestic animal, consider having animal control available to restrain the
animal.
Police/Military K-9 Caution
Energy weapon operators and K-9 officers must work closely together to develop
policies and procedures for deploying the energy weapon when a K-9 is present.
If a K-9 bites a probe or the wires or bites the suspect between the probes,
or touches the cartridge wires, the K-9 could receive a shock. This could have
a significant negative impact on the future duty use of the K-9.
Downloading Firmware Revisions
The X2 energy weapon internal firmware provides functionality for all aspects
of the energy weapon. The firmware can be upgraded to the most recent version
by using an X26P/X2 energy weapon Dataport Download Kit and Evidence Sync
software (Online or Offline). Do not remove the USB cable or press the reset
button on the dataport USB pack during the reprogramming cycle.
Dataport Download Kit
Optional download kits are available to permit departments to access the
encrypted deployment information in the X2 energy weapon memory through the
Axon Evidence services or the Sync Offline or Online Client software.
Chapter 5: Maintenance/Troubleshooting 44
TASER X2 Energy Weapon User Manual
Note: If you have a TASER CAM HD recorder, please see the TASER CAM HD
Operating Manual and the Evidence Sync User Manual for downloading
instructions.
The X2 energy weapon uses a USB adapter to connect to any Windows 7 or Windows
10 computer. The simplicity of USB makes using the dataport download kit an
easy, fast process. The cable connects to the energy weapon through the
battery compartment.
USB Connection Status
The USB icon will flash on the CID when the energy weapon is searching for the
Evidence Sync client software. The icon will display solid when the energy
weapon is connected to the software.
Evidence Sync Offline Software
If you do not have an Axon Evidence account, the Evidence Sync software can be
used in the Offline mode to download the simplified Event log to your local
computer and print it. The Evidence Sync Offline software will not enable you
to view the full Trilogy log. Evidence Sync Offline will not allow you to: ·
Enable ARC switch override · Enable hard stop · Disable the SPPM automatic
shut-down · Set the operating mode (manual or semiautomatic) · Enable or
disable signal transmission in safe · Set the LASER for 35-foot (10.7 m)
cartridges · Enable sharing of the engineering logs with Axon
Trilogy Log
The X2 energy weapon captures various pieces of information about the device
this is referred to as the Trilogy log: · Event log · Pulse log · Engineering
log The data set from the Trilogy log is uploaded securely to Axon Evidence
services, where the information is encrypted, stored securely, and organized
into dashboards that allow your agency to easily monitor the usage and system
status of your entire arsenal of X2 energy weapons. Upon upload to Axon
Evidence services, the system displays the information from the Event and
Pulse logs. Your type of Axon Evidence account will determine what data can be
viewed from these logs.
Event Log
The Event log tracks events and may help protect a user from claims of
excessive force by providing Chapter 5: Maintenance/Troubleshooting 45
TASER X2 Energy Weapon User Manual
documentation of the time and date for each energy weapon deployment. The
Event log also provides agencies with a powerful management tool to track
usage patterns and help prevent misuse. You do not need to download the X2
energy weapon to Axon Evidence services to obtain the Event log the
simplified Event log can be downloaded directly to your PC using the Evidence
Sync (Offline) software.
The Event log includes the following information for the most recent
(approximately) 16,000 entries: · Each entry contains the date and time of
each event. · Entries include Armed, Safe, Trigger, ARC, USB connection,
PowerSave mode, firmware updates,
time synchronizations, PPM changes, SPPM End of Transmission, agency setting
changes, etc. · The duration of each Trigger and ARC event. · The duration of
each Safe event (how long the energy weapon was armed when the safety switch
was shifted to the down [SAFE] position). · The internal temperature is shown
for Armed and Safe events. · Battery percentage is shown for all armed session
events (Armed, Trigger, ARC, Safe). · Cartridge information is shown for all
armed session events (Armed, Trigger, ARC, Safe). When the log fills to
approximately 16,000 entries, it will delete the oldest 4,096 records and
write new ones. This process will continue in 4,096-record increments.
Pulse Log
The Pulse log records pulse activity of each pulse (e.g., probe deployments
and Warning Arc displays). The Pulse log can help determine if the energy
weapon’s output was within specifications and determining if and when
electricity was delivered to a subject.
Engineering Log
The Engineering log monitors the performance of every key sub-system within
the X2 energy weapon and provides alerts to the user on the CID if any
subsystem is not performing properly and if maintenance is advisable. Any
internal circuitry errors that occur inside the X2 energy weapon are written
to this log. This information is used for diagnostics.
Time Synchronization
The energy weapon has a real-time clock powered by the battery pack and an
internal battery as well. The energy weapon should keep accurate time even
when the battery pack is removed. The X2 energy weapon is programmed to GMT at
the factory. Every time the X2 energy weapon is connected to Axon Evidence
services, the system will perform a time synchronization to GMT. The
conversion to local time, including adjustments to daylight savings time, are
all computed in the PCbased software. There is no need to program the X2
energy weapon to local time or to reprogram the energy weapon to daylight
savings time. If you do not have an Axon Evidence account, the energy weapon
will synchronize with your local computer’s time.
Chapter 5: Maintenance/Troubleshooting 46
TASER X2 Energy Weapon User Manual
Note: In Evidence Sync Offline mode, if your computer time is incorrect, the
incorrect time will be displayed in your Evidence Sync-generated report.
X2 Energy Weapon Maintenance and Care
Each agency should establish a maintenance and handling program. The X2 energy
weapon product is a sensitive piece of electronic equipment, and should be
handled with care. Avoid dropping an X2 energy weapon. Do not use an X2 energy
weapon that has a cracked handle. · Check the battery pack regularly. Replace
it when the battery percentage reaches 20%. · Occasionally wipe out the X2
cartridge deployment bays with a dry cloth. Multiple cartridge firings
create carbon build-up (particularly after training courses) that should be
removed. Do not wipe out the X2 bays immediately after the energy weapon has
been fired as you might receive a latent short electrical shock. Wait at least
five minutes after the last discharge of the X2 energy weapon before wiping
out the bays. · Secure the X2 energy weapon in a protective holster when the
energy weapon is not in use. · Function test the energy weapon regularly. ·
Update the energy weapon’s firmware when updated firmware is released. ·
Download your X2 energy weapon data to Axon Evidence services or your local PC
at least once per
quarter and always before sending the energy weapon to Axon Enterprise. ·
Avoid immersing the X2 energy weapon in water or exposing the X2 energy weapon
to excessive
moisture or water. · See the troubleshooting guide at www.axon.com for
additional maintenance instructions.
Dropped or Wet X2 Energy Weapon
Do not immerse the energy weapon in water. Any energy weapon loaded with Smart
Cartridges that is submerged in water may unexpectedly deploy the cartridges.
Follow these steps for a energy weapon that has been completely submerged in
water or exposed to a significant amount of water for an extended period of
time.
1 Secure the energy weapon in a holster and remove the battery pack as soon as
possible. 2 Ensure the safety switch is in the down (SAFE) position. 3 Remove
the energy weapon from the holster. 4 Remove the cartridges. See Unloading
(Chapter 4) for more information on removing the
cartridges. 5 Follow the RMA process to submit the energy weapon,
cartridge(s), and battery pack to Axon
Enterprise. Follow these steps for a energy weapon exposed to some moisture
but not submerged in water.
1 Point the energy weapon in a safe direction and away from your body. 2 Shift
the safety switch to the down (SAFE) position. 3 Safely remove the battery
pack. 4 Safely remove all cartridges.
Chapter 5: Maintenance/Troubleshooting 47
TASER X2 Energy Weapon User Manual
5 Let the energy weapon dry out. Dry the X2 energy weapon thoroughly (at least
24 hours). Do not use an external heat source such as a microwave oven or hair
dryer to dry the X2 energy weapon.
6 Point the energy weapon in a safe direction and away from your body and
ensure that the safety switch is in the down (SAFE) position.
7 Safely reinstall the battery pack. 8 Wait one minute before proceeding to
the next step. Confirm that the energy weapon or battery
pack is not getting warm. 9 Shift the safety to the up (ARMED) position.
· If the energy weapon discharges without the trigger being pressed, shift the
safety switch to the down (SAFE) position immediately, remove the battery
pack, return the energy weapon to Axon per the return policies if the energy
weapon is still under warranty.
· If the energy weapon does not discharge, go to step 10. 10 Look at the CID
to ensure the X2 energy weapon is functioning properly and the CID is not
showing any error icons. 11 Confirm that the LASER and flashlight are working
properly. 12 Press the trigger switch to test the trigger function. Conduct
three complete 5-second discharges
to confirm the proper pulse rate and observe that the cycle stops at five
seconds. See the instructions under Trigger-Initiated Function Test for more
information. 13 Press the ARC switch to test the functioning. See the
instructions under ARC Switch-Initiated Function test for more information. 14
If the trigger or ARC switch does not work, or if the CID shows a critical
error icon, shift the safety switch to the down (SAFE) position immediately,
remove the battery pack, and return the energy weapon to Axon per the return
policies if the energy weapon is still under warranty. 15 If the energy weapon
does function normally, shift the safety switch to the down (SAFE) position.
16 Connect the energy weapon to Evidence Sync and confirm the internal time is
correct. See the Evidence Sync User Manual for more information. 17 Confirm
that the three trigger discharges were recorded properly in the download
records. 18 Return the energy weapon to service.
Online Troubleshooting Guide
A troubleshooting guide is available by visiting www.axon.com. If you need
product support on accessories or have any other questions, please contact
Axon Enterprise Technical Support at: U.S.:
1-800-978-2737 Australia: 1800512069
Visit www.axon.com/support for other international telephone numbers.
Product Returns
To return a TASER product for service, first follow the procedures at
www.axon.com.
Chapter 5: Maintenance/Troubleshooting 48
TASER X2 Energy Weapon User Manual Always perform a complete download from the
energy weapon before returning it for RMA. Any data information will be lost
during servicing work performed by Axon. If the TASER energy weapon has been
exposed to bodily fluids or other biohazards, please follow your agency
guidance and if appropriate contact Axon Enterprise Technical Support at:
U.S.: 1-800-978-2737, Australia:
1800512069 (other international numbers can be found at www. axon.com/support)
for specific instructions BEFORE returning the energy weapon.
Chapter 5: Maintenance/Troubleshooting 49
Chapter 6: Optional Accessories
Axon Evidence Services
You can upload the data from your X2 energy weapon using Axon Evidence or
Evidence.com Lite services. Evidence.com Lite is a free version of the Axon
Evidence (Evidence.com) services and allows downloading the X2 energy weapon,
viewing the Trilogy log, and updating the energy weapon software. The full
Axon Evidence pay service allows you to manage video records in addition to
your energy weapon records. Visit www.evidence.com for details.
Evidence Sync Software for Offline Mode
The Evidence Sync Software for Offline Mode is intended for energy weapon
users who do not have an Axon Evidence or Evidence.com Lite account. Evidence
Sync Offline enables you to download a simplified Event log to your local
computer and print it. Visit www.evidence.com or www.axon.com for details.
TASER CAM HD Recorder
The TASER CAM HD recorder allows users to capture vital information prior to,
during, and after deployment or potential deployment of the X2 energy weapon.
The TASER CAM HD recorder is an audio-video recording device that replaces the
standard battery pack. The TASER CAM HD recorder is activated when the safety
switch is in the up (ARMED) position and there is a boot-up time delay of
approximately two seconds after the safety switch is moved to the up (ARMED)
position before it starts to record. The TASER CAM HD battery is rechargeable
and is capable of approximately 100 fivesecond firings when completely
charged. Charging is accomplished through a 110volt wall adapter through the
USB cable. The TASER CAM HD can record approximately one hour of video at
maximum resolution before recording over previous files (continuous loop
system). Video and audio is downloaded via a USB cable and Evidence Sync
software to your local computer or to Axon Evidence services. There also is an
automatic shut-down (AS) version of the TASER CAM HD recorder that emits an
alarm and shuts down the energy cycle after five seconds, like the APPM.
Holsters
Several holsters are designed for use with the X2 energy weapon. Both right-
and left-handed configurations are available. Visit our website at
www.axon.com for details.
50
Chapter 7: Additional Items
Additional Information
New TASER brand products are under development. Visit our website at
www.axon.com for the latest information. Material Safety Data Sheets (MSDS)
for lithium batteries are available by contacting Axon.
Axon Academy
The Axon Academy provides training on the use and maintenance of all TASER-
brand energy weapons and Axon Evidence (Evidence.com) services. Training is
geared toward the special needs of law enforcement officers, correctional
officers, medical personnel, military, professional security, and private
citizens. energy weapon functions, medical issues, device maintenance, and
personal safety are just a few of the topics covered in the offered courses.
Our cadre of instructors consists of active and former law enforcement
officers and military trainers. Many are internationally recognized experts in
use of force at all levels with extensive training backgrounds. All of our
instructors are committed to providing high-level training and to forming
lasting relationships to support our students long after they leave the Axon
Academy. For more information visit our website www.axon.com or give us a call
at +1.800.978.2737 option 7 or +1.480.905.2000. Courses currently offered or
in development: · TASER Conducted Energy Weapon Basic Instructor Course ·
TASER Conducted Energy Weapon Master Instructor Course · Evidence Collection
and Analysis · Body Worn Camera Certification
Medical Research
TASER energy weapons are among the most extensively studied force options.
Many energy weaponrelated medical and field studies have been published.
Medical studies have found that modern pacemakers and implanted cardiac
defibrillators withstand automated external defibrillators (AEDs) orders of
magnitude stronger than the TASER energy weapon conducted energy pulses. For
more information go to www.axon.com.
51
TASER X2 Energy Weapon User Manual
See the current product warnings, training materials, licensing agreements,
and specification sheets for more information about your TASER product.
Radio Waves
An SPPM transmission is in the frequency range of 2402 to 2480 MHz.
Changes or modifications to the equipment not expressly approved by the
manufacturer could void the product warranty and the user’s authority to
operate the equipment.
Your wireless device is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio frequency
(RF) energy set by the Federal Communications Commission (FCC) of the U.S.
Government. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are
based on standards that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies. The standards
include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health. Before a device model is available for
sale to the public, it must be tested and certified to the FCC that it does
not exceed the limit established by the government adopted requirement for
safe exposure. This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected. Consult Axon Technical Support for help.
FCC/IC NOTICE: This device meets the body worn human exposure limits found in
OET Bulletin 65, 2001, and ANSI/IEEE C95.1, 1992. Proper operation of this
equipment according to the instructions found in this guide will result in
exposure substantially below the FCC’s recommended limits. To comply with the
FCC and ANSI C95.1 RF exposure limits, this device has been tested for
compliance with FCC RF Exposure limits in the typical configuration. The
radiated output power of this wireless device is far below the FCC radio
frequency exposure limits.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Section 8.4 of RSS-GEN
This Device complies with Industry Canada License-exempt RSS standard(s).
Operation is subject to the following two conditions: 1) this device may not
cause interference, and 2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Chapter 7: Additional Items 52
TASER X2 Energy Weapon User Manual
Cet appareil est conforme aux normes d’exemption de licence RSS d’Industrie
Canada. Son utilisation est soumise aux conditions suivantes : 1) cet appareil
ne doit pas causer de brouillage, et 2) doit accepter tout brouillage, y
compris le brouillage pouvant entraîner un fonctionnement indésirable.
Section 8.3 of RSS-GEN
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential radio interference to
other users, the antenna type and its gain should be chosen so that the
equivalent isotropically radiated power (e.i.r.p.) is not greater than
necessary for successful communication.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio
ne peut fonctionner qu’au moyen d’une antenne d’un seul type et d’un gain
maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le
but de réduire les risques de brouillage radioélectrique pour les autres
utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas celle
requise pour établir une communication satisfaisante.
THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO
WAVES.
Declaration of Conformity
Axon Enterprise, Inc. declares that this Axon system is in compliance with the
requirements and other relevant provisions of the Directive 2014/30/EU
regarding electromagnetic compatibility. A copy of the original Declaration of
Conformity can be found at www.axon.com.
Compliance Marks
MSIP (South Korea) Compliance Information
Applicant Name: Axon Enterprise, Inc.
Manufacturer / Manufacturer Country: Axon Enterprise, Inc. / USA
Name of equipment / model name: Specific low power wireless device (wireless
device for wireless data communication system) / T00074
Certification Number: R-CRM-CEW-T00074
Year of manufacture: separate marking
This equipment is intended for home use (Class B) for electromagnetic
compatibility and is intended for home use and may be used in all areas.
RCPAXT018-0158
TA-2018/405 APPROVED
Chapter 7: Additional Items 53
AGREE PART L’ANRT MAROC
Numéro d´agrément: MR 18066 ANRT 2018 Date d´agrément: 26 NOV 2018
TASER X2 Energy Weapon User Manual
CAN ICES-003(B) / NMB-003(B)
URCA_TA/2018_102
Chapter 7: Additional Items 54
Axon Enterprise, Inc. 17800 N 85th St
Scottsdale, AZ 85255 USA
Product functions and specifications may change without notice and the actual
product may vary from the illustrations in this manual.
Windows is a trademark of Microsoft Corporation.
a, c, Axon, Axon Evidence, X2, X26, X26P, TASER, d, and © are trademarks of
Axon Enterprise, Inc., some of which are registered in the US and other
countries. For more information, visit www.axon.com/legal. All rights
reserved. © 2022 Axon Enterprise, Inc.
MMU0037 Rev: N
References
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