Brookstone BSTWS23 Elitetouch True Wireless Earbuds User Manual

Brookstone BSTWS23 Elitetouch True Wireless Earbuds

FCC Information

This device complies with Part 15 of the FCC Rules.

Caution : Any changes or modifications not expressly approved could void the user’s authority to operate the equipment.

Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Radiation Exposure Information
This device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

LITHIUM POLYMER BATTERY WARNINGS

This device contains a non-removable Lithium-Polymer battery. The battery must be recycled or disposed of properly. Contact your local waste management office for information on battery recycling or disposal.

Direct current symbol.

This symbol signifies the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment.

This symbol signifies and declares that this equipment has battery charging which complies with California CEC and energy efficiency.

This symbol signifies that this is a wireless device powered by Bluetooth® technology. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., used under license.

This symbol represents FCC Declaration of Conformity and compliance.

Before You Begin …

READ THIS MANUAL CAREFULLY AND SAVE FOR FUTURE REFERENCE

To ensure safe and proper use, read all safety information before using the device. Only use with manufacturer-approved batteries, chargers, accessories, and supplies.

• THIS DEVICE IS NOT A TOY, do NOT allow children or pets to use or play with this device.
• Do not disassemble, modify, or repair the device.
• Do not expose the device to extreme temperatures (heat or cold), open flames, humid, or wet conditions.
• Do not submerge in water.
• Low power may cause poor Bluetooth connection or sound distortion.
• Do not overcharge battery.
• If using with a USB adapter, make sure the adapter is not damaged.
• Do not allow the USB port or the connectors of the supplied USB cable to be exposed to dust, or water, or come into contact with any conductive materials such as liquids, metallic powders, etc.
• The earbuds & charging case contain a built-in battery and should not be disposed of with regular household waste. Please consult the local authorities on the correct way to dispose of these devices.
• Always be aware of your surroundings when using the earbuds
• Never use earbuds while driving a vehicle, riding a bicycle, or operating anything that requires your undivided attention

In the Box

• BSTWS23 – True Wireless Earbuds (L & R)
• Charging Case (x1)
• USB Type-C Charging Cable (x1)
• Instruction Manual (x1)

Location of Controls

Charging the Case

Insert the small connector of the included USB-C charging cable into the charging port on the back of the charging case. Insert the larger connector into the USB port on a computer, or into a 5V /1A USB adapter (not included) and plug into an electrical outlet.

The LCD display screen will display the case’s charging progress while the case is charging, and when it is finished charging.
The LCD display screen will also indicate the case’s current battery level. Please recharge the case when the battery is low.

Charging the Earbuds

Use the included charging case to protect and charge your earbuds.
To charge the earbuds, open the case. Place the earbuds into the correct earbud charging ports. The earbuds will automatically power OFF and begin charging.
The LCD display screen will display the earbuds’ charging progress, and turn OFF when the earbuds are fully charged.

Powering On/Off

Charge the case and earbuds fully before using.

• Remove the earbuds from the case to automatically power them ON. The earbuds’ LED indicators will flash RED and WHITE. When both earbuds are powered ON at the same time they will automatically pair to each other after a few seconds, and a voice will be heard indicating that they are connected.
• Insert the earbuds into the case to automatically power them OFF. The earbuds’ LED indicators will quickly flash RED when they are powering OFF.
• The earbuds can also be powered ON and OFF by touching + holding the earbuds’ [Multi] buttons for 2s. (power ON) or 4s. (power OFF).
  

Note : The earbuds will automatically power OFF if they are not paired to a Bluetooth device after 3 minutes, or if the paired device is out of Bluetooth range (10 m / 30 ft) for 3 minutes.
Note : Either earbud can be used independently.

Bluetooth Pairing

1. Power the earbuds ON at the same time. The LED indicators on both earbuds will flash RED and WHITE. After a few seconds, a voice should be heard, indicating that the earbuds have connected to each other. If the earbuds don’t connect to each other, see the troubleshooting section at the bottom of this page.
2. Open your device’s Bluetooth menu and select BSTW523 when it appears.
3. Another tone will be heard, indicating that the earbuds are successfully connected to your device. The LED indicators on both earbuds will turn OFF.
   

Trouble Pairing the Earbuds to Each Other? Try these steps:

1. Place both earbuds back into the case to power them OFF.
2. You may need to go into your device’s Bluetooth settings and manually “Forget” one or both of the earbuds, and turn your device’s Bluetooth OFF while the earbuds pair to each other.
3. Turn your device’s Bluetooth back ON if necessary, and follow the Bluetooth Pairing steps above again.

Playing Music

Make sure the earbuds are charged and properly connected to your Bluetooth- enabled device.
Playback, volume and phone functions can be controlled with your paired device or with the earbuds, as indicated below:

Controlling Playback

• Touch the [Multi] button on either earbud to pause and resume audio playback.
• 3x Touch the Left earbud to skip to the previous track.
• 3x Touch the Right earbud to skip to the next track.

Adjusting the Volume

• Touch+ hold the Left earbud for 2 seconds to decrease volume.
• Touch+ hold the Right earbud for 2 seconds to increase volume.

Phone Calls

• Touch the [Multi] button on either earbud to answer an incoming phone call. Touch again to end the phone call.
• 2x Touch the [Multi] button on either earbud for 1 second to reject an incoming phone call.

Activating Siri® or Voice Assistant

If you have Siri® or another voice assistant on your paired device, you can activate it using the controls on the earbuds or the controls on your device.

• 2x Touch either earbud’s [Multi] button to activate voice assistant.
• 2x Touch either earbud’s [Multi] button to close voice assistant.

Storage & Maintenance

When not using the earbuds, it is recommended that they are stored away in the charging case and placed in a safe, dry location, away from sources of water, light, heat, and dust. They are best stored in an airtight box or bag (not included).
If the earbuds or case is dirty, wipe it down with a clean microfiber cloth. Do not clean with water or any sort of cleaning liquid or detergent.

Specifications

TWS Earbuds
Bluetooth Ver.: 5.0
Bluetooth Range : 33 ft
Talk & Play Time: 3 hrs
Single Earbud Battery Capacity : 35 mAh
Charging Case
Charging Case Battery Capacity : 200 mAh
Case & Earbuds Charge Time: 2 hours
Input Type : USB-C

Warranty Information

90-Day Limited Warranty

Territory: United States/Canada

LIMITED WARRANTY TO ORIGINAL CONSUMER

This product as supplied and distributed new by an authorized retailer is warranted by Southern Telecom, Inc. to the original consumer purchaser against defects in materials and workmanship (“Warranty”) as follows:

To obtain warranty service:

• Visit our customer support portal: www.customersupport123.com
• Select the brand and model of your device
• Select ” Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer

Your product will be repaired or replaced, at our option, for the same or similar model of equal value if examination by the service center determines this product is defective. Products received damaged as a result of shipping will require you to file a claim with the carrier.

Warranty service not provided

This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or operation, lack of reasonable care, unauthorized modification including software modifications such as the installation of custom firmware. This warranty is voided in the event any unauthorized person opens, alters or repairs this product. All products being returned to the authorized service center for repair must be suitably packaged.

NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE SHALL APPLY DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON DISTRIBUTOR. REPAIR, REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE -AT DISTRIBUTOR’S SOLE DISCRETION – ARE THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY NOTWITHSTANDING THE FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on warranties, so limitation or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state or province to province. Contact your authorized retailer to determine if another warranty applies.

All product names, trademarks, and registered trademarks are property of their respective owners. All company, product, and service names used in this document are for identification purposes only. Use of these names, trademarks, and brands does not imply endorsement.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., used under license.

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