Hoover Windtunnel 2 Vacuum Cleaner User Manual

Hoover Windtunnel 2 Vacuum Cleaner User Manual

IMPORTANT SAFETY

• Fully assemble before operating.

• Operate cleaner only at voltage specified on data label on back of cleaner.

• Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.

• Do not use outdoors or on wet surfaces.

• Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.

• Use only as described in this manual. Use only the manufacturer’s recommended attachments and products.

• Do not use with a damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.

• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place the product on cord. Do not run the appliance over cord. Keep cord away from heated surfaces.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or appliances with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. Brushroll continues to rotate when in the upright position.

• Turn off all controls before unplugging.

• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place the cleaner at the bottom of stairs on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.

• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.

• Hold plug when rewinding onto the cord reel. Do not allow plug to whip when rewinding (cord rewind is available on select models only).

• Unplug before connecting the Powered Hand Tool.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use without Dirt Cup and/or Filters in place.

• WARNING: This product contains chemicals known to the State of California to cause cancer, birth defects or reproductive harm. WASH HANDS AFTER HANDLING.
  CAUTION: TO REDUCE THE RISK OF DAMAGE:

• Avoid picking up hard, sharp objects with this product, as they may cause damage.

• Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.

• rushroll continues to turn while product is turned on and handle is in upright position. To avoid damage to carpet, rugs, furniture and flooring, avoid tipping cleaner or setting it on furniture, fringed area rugs, or carpeted stairs during tool use.

• Do not use sharp objects to clean out hose as they can cause damage.

• With brushroll on, do not allow cleaners to sit in one location for an extended period of time, as damage to floor can result.

VACUUM ASSEMBLY

CARTON CONTENTS

• A. Handle*
• B. Vacuum Base
• C. Powered Hand Tool*
• D. Powered Hand Tool Clip*
• E. Crevice Tool
• F. Dusting/Upholstery Tool*
• G. Wand
• H. Screw (for assembly)
• I. Dirt Cup

*Varies per model
Remove all parts from carton and identify each item shown.
Make sure all parts are located before disposing of packing materials.

ATTACH HANDLE (varies per model)
Note: Remove the screw located in the vacuum base and set aside until instruction
Insert handle section into vacuum base. Push down firmly.
Using a Phillips screwdriver, fasten (1) screw behind handle into vacuum base.

ATTACH DIRT CUP
Place bottom of dirt cup into vacuum body first. Pivot cup into vacuum. Dirt cup is secure when you hear a click.

POSITION TOOLS
Secure Powered Hand Tool Clip (A) over ridges on the side of handle. Attach bottom of Powered Hand Tool and pivot into clip until secure.
Place Crevice Tool into Wand and slide into tool storage area on left back side (B) of vacuum and place Upholstery Tool on right back side (C) of vacuum as shown.

HOW TO USE

VACUUM DESCRIPTION

1. Handle**
2. Powered Hand Tool**
3. Dirt Cup Release Button
4. Carry Handle
5. Rinsable Filter Access
6. Dirt Cup
7. Automatic/Cord Rewind*
8. Filter made with HEPA media and Carbon Filter* Access
9. Stair Cleaning Handle
10. Headlight*
11. Height Adjustment
12. System Check Indicator
13. Crevice Tool
14. Wand
15.  Hose
16. Cord Rewind Pedal*
17. Furniture Guard
18. Cord Release
19. Dusting/ Upholstery Tool**
20. ON/OFF Switch
21. Hose Release Button
22. Hose Tube
23. Handle Release Pedal

ON-OFF SWITCH
Plug cord into elec-trical outlet.
To turn vacuum ON, push ON/OFF switch (A) once.
To turn vacuum OFF, push switch again. CORD RELEASE
(Available on select models only)
2.3 Grasp the end of the plug and pull to release cord from cord reel until red tape is reached.
To return cord for stor-age, hold plug and press down Cord Release Pedal (A) on side of cord reel. Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.

2.3 Grasp the end of the plug and pull to release cord from cord reel until red tape is reached.
To return cord for stor-age, hold plug and press down Cord Release Pedal (A) on side of cord reel. Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.
IMPORTANT When pulling on the cord, yellow tape will identify when the cord is almost fully extended. When red tape is visible on the cord, the cord has reached its full length. Do not pull the cord past the red tape.

CARPET HEIGHT ADJUSTMENT

To adjust height setting, TURN knob (A) to desired height setting.
For maximum cleaning performance, the following carpet height settings are recommended:

• LOW setting for all types of carpet, for bare floors turn dial to “Hard Floor” setting.
• Higher settings: for very deep pile carpet, where easier pushing effort is desired, while maintaining good cleaning performance.

TOOLS

Tools allow for cleaning surfaces above the floor and for reaching hard to clean areas.
The vacuum is ready for tool use when handle is in upright position.

IMPORTANT
Brushroll continues to turn while product is turned on and handle is in upright position. To avoid damage to carpet, rugs, furniture and flooring, avoid tipping cleaner or setting it on furniture, fringed area rugs, or carpeted stairs during tool use.

SELECT PROPER TOOL
(Tools may vary per model)

• A. Use Upholstery Tool to clean upholstered furniture, draperies, mattresses, clothing, and car-peted stairs. (Tool varies per model)
• B. Powered Hand Tool may be used for upholstered furniture, draperies, mattresses, clothing, and car-peted stairs. (Tool varies per model)
• C. Wand is used to give extra length to your hose. Use it with any of the above tools.
• D. Crevice Tool may be used in tight spaces, corners and along edges in such places as dresser drawers, upholstered furniture, stairs and base-boards.

REMOVING HOSE
To remove hose for tool use, press the hose release button and pull hose end out.
To lock back into place, push hose into hose tube until you hear a click.

ATTACH WAND AND TOOLS WARNING
Unplug vacuum before connecting Powered Hand Tool. To attach tool or wand to hose, push firmly into place.

STAIR CLEANING
Lift vacuum by Stair Cleaning Handle and position on stairs. Clean forward to back. Never leave the vacuum standing on stairs when not cleaning.
Use the Hose and Powered Hand Tool (Tool varies per model) for stair cleaning. When using tools, always ensure handle is in upright position.

CAUTION
Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage. When using tools, always ensure handle is in upright position.

CORD STORAGE
(For units without cord reel)
Wrap cord around hooks for convenient storage. Attach the plug end to the cord.

CORD REWIND AND STORAGE
To return cord for storage, unplug from wall. Hold plug and press down Cord Release Pedal (A) on side of cord reel. WARNING
Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.

HOW TO CLEAN TOOLS
To clean Hose and Powered Hand Tool, wipe with a damp cloth. DO NOT submerge in water.
Other cleaning tools may be washed in warm water with a detergent. Rinse and air dry 24 hours before using.

MAINTENANCE

Familiarize yourself with these home maintenance tasks as proper use and care of your vacuum will ensure continued cleaning effectiveness.
The System Check Indicator located at (A), alerts you to possible system performance issues.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.

media – reference pg. 9
2. Dirt cup is full and/or clogged.| 2. Empty dirt cup – reference pg. 9
3. Brushroll and/or hose is clogged.| 3. Check hose for clogging – reference pg 11. Check brushroll for clogging – reference pg. 11.

Any other servicing should be done by an authorized service representative.

NOTICE
A Thermal Protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running.
If this happens proceed as follows:

1. Turn cleaner OFF and unplug it from the electrical outlet.
2. Empty dirt cup.
3. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, cyclonic filter, Rinsable filter, and HEPA filter for any obstructions. Clear obstructions if present.
4.  When cleaner is unplugged and motor has cooled for 30 minutes, the thermal protector will deactivate and cleaning may continue.
   If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.

DIRT CUP

When to Empty
To maintain optimal performance, empty the dirt cup before the dirt cup reaches the max line, as indicated by arrow. Place the vacuum in the upright position before removing the dirt cup.

WARNING
To reduce the risk of personal injury – Unplug before cleaning or servicing. Do not use vacuum without dirt cup or filters in place.
Very fine materials, such as face powder or cornstarch, may seal the filter and cause a reduction in performance. When using the vacuum for this type of dust, empty the cup and clean the filters often.

How to Empty
Press dirt cup release button (A) and pivot cup out.
Hold dirt cup over trash receptacle, push dirt cup door release lever (B) to open dirt cup door (C).
Close dirt cup door (C). Press firmly to secure at front.

Place bottom of dirt cup into vacuum body first. Pivot dirt cup into vacuum body and press firmly until it locks into place.

FILTERS: When to Clean
To maintain optimal performance, filters should be cleaned at least every two months under normal use.

Rinsable Filter: How to Clean
Remove dirt cup as described in Fig. 4.3.
Pull up on dirt cup latch (A) to open.
Pull on the fabric tab on filter to remove Rinsable Filter.
Hold filter under running water for two minutes to remove dirt and debris. Squeeze filter twice while underwater. Remove from water and squeeze a final time to remove excess water.

WARNING
To reduce the risk of personal injury – Unplug before cleaning or servicing. Do not use vacuum without dirt cup or filters in place.

IMPORTANT
Allow filter to dry completely before replacing. Dry filter on edge so air circulates on both sides of filter. This may take up to 24 hours. Replace filter, tab side out.
Close lid securely by pushing at (B) until it clicks as shown in Fig. 4.6.
Replace dirt cup as described in Fig 4.5.

Filter Made With HEPA Media: How to Clean
With fingers in slots, pull filter frame (A) straight out. Hold filter over a trash receptacle and tap out dirt and debris.
Slide back into position on vacuum.

What to Buy: Rinsable Filter
When used and maintained properly, your Rinsable Filter should not need replacement within the warranty period. If desired, additional filter is available at Hoover.com or call 1-800-944-9200. Ask for Hoover® Part No. 304087001

What to Buy: Filter Made With HEPA Media
When used and maintained properly, your Filter should not need replacement within the warranty period. If desired, additional filter is available at Hoover.
com or call 1-800-944-9200. Ask for Hoover® Part No. 305687001.

Carbon Filter : How to Clean
(Available on select models only).
Your Carbon Filter is located on the underside of the Filter made with HEPA media.

What to Buy: Carbon Filter
Carbon Filter may need to be replaced more often to maintain optimal odor absorbing effectiveness. Additional filter is available at Hoover.com or call 1-800-944-9200. Ask for
Hoover® Part No. 902404001.

Cyclonic Filter Assembly: How to Clean

WARNING
To reduce the risk of personal injury – Unplug before cleaning or servicing. Do not use vacuum without dirt cup or filters in place.

Remove dirt cup as described in Fig. 4.3.
Twist filter assembly (A) counterclockwise. Remove assembly from dirt cup.
Dirt and debris can be cleaned from the filter assembly with the Dusting/ Upholstery Tool.
Place the filter assembly on the dirt cup, aligning (3) tabs (A) on filter with (3) slots on dirt cup (B) and twist it clockwise to secure into posi- tion.
The Hoover® emblem and center lines on the dirt cup should align on the front of the dirt cup (C) if assembled correctly.
Replace dirt cup as described in Fig. 4.5.
Actual model may vary from images shown.

BRUSHROLL: How to Clean

CAUTION ! To reduce the risk of injury from moving parts – Unplug before servicing.

Depress handle release pedal and place handle in low position. Lay vacuum down in hortizontal position with nozzle facing down as in Fig. 4.14. Remove (4) screws on nozzle lid.
Pivot off nozzle cover.
Remove any debris and/or hair from brushroll (A).
Reposition nozzle plate cover and insert (4) screws.

HOSE: How to Clean
To remove hose for tool use, press the hose release button (A) and pull hose end out.
Clear away debris or obstructions from hose. Do not use sharp objects to clean out hose as they can cause damage. To lock back into place, push hose into hose tube until you hear a click.

CAUTION !
To reduce the risk of injury from moving parts – Unplug before servicing.

Turn tool so bottom faces up. Rotate the latches (A) on either side of tool.
Remove bottom plate (B).
Remove any debris and/ or hair from brushroll.
Replace bottom plate by aligning tabs along front edge of tool. Rotate latches back into locked position.

HEADLIGHT: How to Replace (available on select models only)

WARNING To reduce the risk of electrical shock – Unplug before cleaning or servicing.

Removing Lens
Press Handle Release Pedal and place handle in low position.
Using a Phillips screwdriver, remove (2) screws as shown and lift off lens.

Installing Bulb
Pull old bulb straight out of socket. Push new bulb straight into socket until locked in place.
Excessive force is not required.
Twisting or turning bulb not required.

Replacing Lens
4.23 Reposition lens and secure with screws.

BELT

CAUTION To reduce the risk of injury from moving parts – Unplug before servicing.

The belt is located under the cover of the vacuum and should be checked from time to time to be sure it is in good condition.

When To Replace
Replace belt if it is stretched, cut or broken. To check the belt, refer to Fig. 4.24 – 4.26.

How To Replace
Depress handle release pedal and place han-dle in low position.
Lay vacuum down in hortizontal position with nozzle facing down as in Fig. 4.14. Remove (4) screws on nozzle lid.
Pivot off nozzle cover.
Remove old and worn belt. With lettering on outside of belt, slide new belt over motor shaft (metal rod) (A).
Push other end of belt through belt guide and slip around area of brushroll without bristles (B).
With belt in place, pull and slide brushroll into nozzle making sure that the brushroll end caps are in the correct orientation.
Reposition nozzle plate cover and insert (4) screws. What to Buy: Belt
Use only genuine HOOVER® belts with your vacuum. Ask for Stretch Belt – HOOVER® part
No. 562932001 or AH20080 (2 Belt pack).

LUBRICATION:
The motor and brushroll are equipped with bearings which contain sufficient lubrication for their lifetime. The addition of lubricant could cause damage. Do not add lubricant to motor or brushroll.

TROUBLESHOOTING

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.

WARNING  To reduce risk of personal injury – Unplug vacuum before servicing.

Vacuum won’t

run

| 1. Power cord not firmly plugged into outlet.| 1. Plug unit in firmly.
2. Blown fuse or tripped breaker.| 2. Check fuse or breaker in home. Replace fuse/reset breaker in home.
3. Thermal Protector activated.| 3. Unplug and allow vacuum to cool for 30min. (This willl reset the thermal protector)
System Check Indicator has turned red

or

Vacuum won’t

pick up

or

Low suction

| 1.Rinsable Filter and/ or Filter made with HEPA media is dirty.| 1. Clean Rinsable Filter and or Filter made with HEPA media – Pg. 9 and 10.
2. Dirt cup full and/ or clogged.| 2. Empty dirt cup – Pg. 9.
3. Broken or worn belt.| 3. Replace belt – Pg.12.
4. Brushroll and/ or Hose clogged.| 4. Check Hose – Pg. 11. Check Brushroll – Pg.11.
5. Carpet height setting is incorrect.| 5. Set Carpet Height Adjustment to appropri- ate setting for carpet being cleaned – Pg.7.
Cord Rewind does not work| 1. Cord reel does not retract.| 1. Call 1-800-944-9200 for the nearest authorized service representative
Dust escaping from vacuum| 1. Dirt cup full.| 1. Empty dirt cup – Pg. 9.
2. Dirt cup not installed correctly.| 2. Review Dirt Cup removal & replacement

– Pg. 9.

3. Hose not installed correctly.| 3. Review Hose installation – Pg. 7.
4. Rinsable and/ or Filter made with HEPA media not installed completely.| 4. Review Filter Removal and Cleaning – Pg. 9 and 10.
Headlight not working| 1. Bulb burnt out.| 1. Replace bulb – Pg. 12.
2. Loose electrical wires.| 2. Call 1-800-944-9200 for nearest autho- rized Hoover® dealer.
Vacuum is difficult to push or won’t move forward| 1. Carpet height setting is incorrect.| 1. Set Carpet Height Adjustment knob to appropriate setting for carpet being cleaned

– Pg. 7.

Powered Hand Tool brushroll won’t turn| 1. Too much pressure being applied to tool.| 1. Continue using tool applying light pres- sure.
2. Blockage.| 2. Remove blockage – Pg. 11
3. Low vacuum suction.| 3. Check items under “Vacuum won’t pick or Low suction.”
Smoky/burning smell detected| 1. Belt broken or stretched.| 1. Replace brushroll belt – Pg. 12.
2. Brushroll is clogged.| 2. Clear/ remove debris from brushroll – Pg. 11.

SERVICE

To obtain approved Hoover® service and genuine Hoover® parts, locate the nearest Authorized Hoover® Warranty Service Dealer (Depot) by:

• Checking the Yellow Pages under “Vacuum Cleaners” or “Household”.
• Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers). Follow the service center link to find the service outlet nearest you.
• For an automated referral of authorized service outlet locations call 1-800-944-9200.
  Do not send your vacuum to Hoover®, Inc., Company in Glenwillow for service. This will only result in delay.

If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. Always identify your vacuum by the complete model number when requesting information or ordering parts. (The model number appears on the bottom of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.

WARRANTY

WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in accordance with the Owner’s Manual, your HOOVER® product is warranted against original defects in material and workmanship for a full two year from date of purchase (the “Warranty Period”). During the Warranty Period, Hoover® will provide labor and parts, at no cost to you, to correct any such defect in products purchased in the United States, U.S. Military Exchanges and Canada.

HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to either a Hoover® Authorized Warranty Service Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A., phone: 1-800-944-9200 OR visit Hoover® online at www.hoover. com. For additional assistance or information concerning this Warranty or the availability of warranty service outlets, phone the Hoover® Consumer Response Center, Phone 1-800-944-9200, Mon-Fri 8am-7pm EST.

WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover: use of the product in a commercial operation (such as maid, janitorial and equipment rental services), brushroll, belt, improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of Hoover®, owner’s acts or omissions, use outside the country in which the product was initially purchased and resales of the product by the original owner. This warranty does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a Hoover® Authorized Warranty Service Dealer, cost of shipping will be paid one way.
This warranty does not apply to products purchased outside the United States, including its territories and possessions, outside a U.S. Military Exchange and outside of Canada. This warranty does not cover products purchased from a party that is not an authorized retailer, dealer, or distributor of Hoover® products.

OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of Ohio. The Warranty Period will not be extended by any replacement or repair performed under this Warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY HOOVER®. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL HOOVER BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights; you may also have others that vary from state to state.

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