LG 16Z90Q Series Ultra Lightweight NoteBook Laptop Owner’s Manual

LG 16Z90Q Series Ultra Lightweight NoteBook Laptop

Precautions Before Product Use

For the convenience of users, LG PC Manuals are provided in an electronic format. The images in the owner’s manual may differ depending on the language selected and are subject to change without prior notice. Any malfunction in the built-in solid-state drive (SSD) may result in the loss of stored data. You must back up all critical user data to an external storage device (USB HDD, memory card, etc.).

If you shut the system down before it is completely loaded, the product may not shut down properly. Shut down the system after it is completely loaded. (It takes about one or two minutes to completely load the system and may vary depending on the conditions.) For more information on how to use the product, refer to the LG Easy Guide of the LG PC Manuals. The screen and menu configurations may differ from this manual depending on the status of the Windows and software updates. Also, the version of Windows may differ depending on the model.

Checking the Components

The components shown below are provided when you purchase the product. Check the components before use.

• Some of its components may look different in shape and color from the pictures in certain models.
• When cleaning the product, use a cleaning agent dedicated to the PC. If you use thinner, benzene, alcohol or other similar agent, the product may be damaged or deformed.

1. The AC adapter and power cable may differ depending on your country, but there is no difference in their functionality.
2. The recommended network cable for the optimal network environment is CAT5 or higher.

Product Tour

The actual product may differ in shape and color from the product images included in this owner’s manual.

Front

1. IR LED
2. Webcam
3. Webcam Operation Status Lamp
4. Built-in Microphone
5. Keyboard
6. Touchpad
7. Power Button [ ]

NOTE
You can use hotkeys to use Windows more conveniently. For details, refer to the LG Easy Guide of the LG PC Manuals.

Left

Right

1. HDMI Port
2. USB-C™ Port1 (USB 4.0 Gen 3×2/Thunderbolt™/Can connect to a LAN adapter / Power Port)
3. Headphone Port (4-pole Ear Microphone Port2)
4. Built-in Speakers
5. microSD Card Slot
6. USB Port (USB 3.2 Gen 2×13 )
7. Security Keyhole (Kensington Security Slot)

• Depending on the specifications of the device connected to the USB-C™ port, it acts as a USB or Thunderbolt™ port. The USB-C™ port provides Quick Charging and Always-On Charging functions for devices that support USB PD (Power Delivery).
• The 4-pole ear microphone port supports US-type 4-pole standards and the European 4-pole ear microphone may not work properly. When using an ear microphone (or Bluetooth headset), audio input and output are directed to the connected device and the microphone and speaker on the PC do not work. The 4-pole ear microphone port does not support an external microphone.
• The names of USB versions have changed from USB 3.0 (or USB 3.1 Gen 1) and USB 3.1 (or USB 3.1 Gen 2) to USB 3.2 Gen 1×1 and USB 3.2 Gen 2×1. Devices that are not authorized with USB may not operate normally when connected to the USB port. The transmission speed of a USB port may differ depending on the type of storage device (NVMe™, SSD, HDD, etc.) in the system and the connected USB device.

Connecting LAN Adapter

1. Connect the LAN adapter to the USB-C™ port on the PC.
   • The USB-C™ port can be used without having to differentiate between the top and bottom sides.
2. Connect the network cable (LAN) to the LAN adapter.
3. Check if you can connect to the internet properly.

Power Connection

The AC adapter is used to power and charge the PC.

• Do not use any other AC adapter than the one that was provided when you purchased this product.
• The power cable and AC adapter may differ depending on your country or region.

1. Connect one end of the cable to the AC adapter and the other end to a power outlet.
   • The AC adapter can be used from 100 V to 240 V.
2. Connect the AC adapter jack to the PC USB-C™ port.
   • Ensure that the power jack linked to the AC adapter and product is connected firmly.

When the AC adapter is connected, the AC adapter lamp turns on.

If you try to turn on the system that has entered the Hibernates mode or been turned off after a low-battery alarm, the system will not be turned on but the lamp will blink three times. If this is the case, connect the AC adapter and charge the battery sufficiently before using it.

System Shutdown/Power Off
Press the [ ] key or [Ctrl] + [ESC] to display the Start menu.

• Press the Start button [ / ] > Power button [ ] and select [Shut down].

Important Safety Precautions

Check the following ‘Important Safety Precautions’ to prevent unexpected danger or damage in advance.

Important Safety Precautions’ is divided into ‘WARNING’ and ‘CAUTION.’

• WARNING: Noncompliance with the instruction may cause serious physical damage or fatal injuries.
• CAUTION: Noncompliance with the instruction may cause minor damage to the body or the machine.

While Using the Product

WARNING

Guide on Battery Usage

NOTE

• This product has a built-in battery pack. After purchasing your PC, be sure to charge the battery pack completely before using it for the first time.
  • The battery is a wearable good and thus the battery may not last as long as before after the battery has been used for a long time.
  • The internal battery cannot arbitrarily be removed or replaced. Removing it may void the warranty.
  • If you need to remove or replace the battery, visit a designated service center.
  • We charge a fee for removing or replacing the battery.

Pre-Tech Support Checklist

Internet Explorer Use Switch Information

• From June 15, 2022, Internet Explorer is no longer supported.
• From that point, Internet Explorer is deactivated, and if you run Internet Explorer, it is switched to Microsoft Edge and runs.

Troubleshooting

If the following symptoms appear while using the product, check again. It may not be a malfunction.

Depending on the product, some of the Windows functions may not be supported, and you may need to purchase a separate hardware, driver, or software to use the functions. Also, you may need to update the BIOS additionally. The Auto Update function of Windows is always activated. Updating Windows may incur Internet usage fees as well as additional system requirements for the storage device or the hardware. For more information, refer to the website https://www.microsoft.com.
Symptom| Cause and Solution|
---|---|---
Part of the LG Software is not installed.| •     The UWP app provided by LG Electronics can be installed only through the Microsoft Store. Access Microsoft Store and search for the app to install it. For more information on the app, refer to LG Easy Guide of the LG PC Manuals.|
The screen color does not display properly.| •     Check if Reader Mode is on. When the Reader mode is on, turn the setting off.

– Windows 10: Press the Start button [  ] to turn the [LG Smart Assistant] > [Display Settings]

  [Reader Mode] settings off.

– Windows 11: Press the Start button [  ] to turn the [All apps] > [LG Smart Assistant] > [Display Setting] > [Reader Mode] settings off.

•     Using the Reader mode and the Night mode at the same time can cause color distortion. Turn the

Reader mode settings off or change the Night mode to [Off].

– Turning off the Windows 10 Night mode:

Right-click the Start button [  ] and select [Settings] > [System] > [Display]

[Night Mode Setting] > [Turn Off Now].

– Turning off the Windows 11 Night mode: Press the Start button [  ] and select Settings [  ]

  [System] > [Display] > [Night light] > [Off].

•     If the screen still does not properly display, contact the LG Electronics service center.

– Reader mode controls the brightness and color of the LCD screen to look like printed paper and protect the user from eyestrain.

|
Symptom| Cause and Solution|
---|---|---
The power does not turn on.| •     Check if the power cord is connected.

•     After disconnecting the power cord and reconnecting it, press the power button of the product.

•     If the power is not on after reconnecting the power cord, remove the adapter and hold the power button for at least 6 seconds to reset the system. Once the system is reset, press the power button again to turn on the computer.

|
The system stops during use or does not properly turn off.| •     Remove the adapter and press the power button for approximately 6 seconds to reset the system. Once the system is reset, press the power button again to turn on the computer.

– Caution: Unsaved data may be lost. Pressing the power button while the PC is in use may cause damage to the hard disk or a system error.

|
The touchpad is not functioning properly.| •     Windows 10: Press the Start button [  ] and run [LG Smart Assistant]. Then press [Dashboard] > [Touchpad].

•     Windows 11: Press the Start button [   ] and run [All apps] > [LG Smart Assistant]. Then press [Dashboard] > [Touchpad].

•     If the touchpad does not function properly, the touchpad is either in the Touchpad Off (disabled) state or Touchpad Auto (disabled when the mouse is connected) state.

– For details on the touchpad settings, refer to the LG Easy Guide of the LG PC Manuals.

|
Symptom| Cause and Solution|  | Symptom| Cause and Solution|
---|---|---|---|---|---
You selected the wrong display language for Windows.| •    Refer to [Recovering the System] in LG Easy Guide of the LG PC Manuals to initialize the PC and set the language again.

•    All data will be lost during the initialization, so you must back up all critical data in advance.

| The wireless network is not connected.| •    Press [Fn] + [F6] to check if the wireless network device is turned off.

– Press [Fn] + [F6] to set airplane mode to [OFF]. Click the Wi-Fi [  ] icon on the right side of the

taskbar and check if AP displays properly.

•    Every time you press [Fn] + [F6], the wireless network and airplane mode turns on or off.

•    You may not be able to connect to a secure wireless network. Ask the wireless network administrator.

•    Reinstall the wireless LAN driver.

|
Some websites do not work normally or are not displayed. (Microsoft Edge)| Internet Explorer Compatibility Mode

•    Run [Microsoft Edge] and select the [  …..   ] icon > [Settings].

•    In [Default browser], set [Allow sites to be reloaded in Internet Explorer mode] or [Allow sites to be reloaded in Internet Explorer mode (IE mode)] to [Allow].

•     Select [Restart] and start Microsoft Edge again.

•    After accessing the website to be compatible with Internet Explorer, select the [     ] icon > [Reload in Internet Explorer mode].

•    The Internet Explorer icon is displayed next to the address window, and you can use the website in Internet Explorer mode.

– If you want to use the site in Internet Explorer mode continuously, click the Internet Explorer icon > Set [Open this page in the Internet Explorer mode next time] to [On] and select [Done].

|
A certain site or program does not run.| •    Windows 10: Press the Start button [  ] and select [Windows System] > [Control Panel]. Select [View by] > [Small icons] > [User Accounts]

  [Change User Account Control settings] > [Never notify] > [OK].

•    Windows 11: Press the Start button [  ]  and then select [All apps] > [Windows Tools] >

[Control Panel]. Select [View by] > [Small icons] > [User Accounts] > [Change User Account Control settings] > [Never notify] > [OK].

– LG Electronics and Microsoft recommend using User Account Control.

|
 |
Symptom| Cause and Solution
---|---
I want to reinstall the driver.| •     Windows 10: Press the Start button [ ] and select [Windows System] > [Control Panel] > [View by] > [Small icons] > [Programs and Features]. Then remove the driver to be reinstalled.

Press the Start button [  ], select and run [LG Update & Recovery]. Then, use the [Required Updates] or [Update list] menu to reinstall the drivers.

•     Windows 11: Press the Start button [ ] and then

select Settings [  ] > [Apps] > [Apps & features] or [Installed apps]. Then remove the driver to be reinstalled.

Press the Start button [ ], select and run [All apps]

[LG Update & Recovery]. Then, use the [Required Updates] or [Update list] menu to reinstall the drivers.

An error message appears.| •     Check if the system is infected with a virus or malicious code.

Appendix

Registered Trademark and Open Source Information

• Microsoft™, MS™, WinPE™, and Windows® are the registered trademarks of Microsoft Corporation™.
• USB Type-C™ and USB-C™ are trademarks of the USB Implementers forum.
• Thunderbolt™ is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
• microSD® and the microSD logos are trademarks or registered trademarks of SD-3C, LLC.
• Wi-Fi® is a registered trademark of Wi-Fi Alliance Corporation.

To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices, and other relevant documents please visit https://opensource.lge.com. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.

Battery take-back information
In case a rechargeable battery is included in this product, the entire device should be recycled in compliance with rechargeable battery recycling standards because of the internal battery. To dispose of it properly, call 800-822-8837 or visit www.call2recycle.org.

Supplier’s Declaration of Conformity

• Trade Name: LG
• Responsible Party: LG Electronics USA, Inc.
• Address: 111 Sylvan Avenue, North Building Englewood Cliffs, New Jersey 07632
• Email: lg.environmental@lge.com.

References

• Call2Recycle | Leading the Charge For Battery Recycling
• LG Open Source
• Microsoft Corporation

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