RBI Water Heaters Encore Stainless Steel Condensing Boiler Instructions

June 11, 2024
RBI Water Heaters

Encore Stainless Steel Condensing Boiler

Encore Series Water Boiler

The Encore Series Water Boiler is a high-quality appliance
designed to heat water quickly and efficiently for various uses,
including making tea, coffee, and other hot beverages. The product
is equipped with advanced features and a limited warranty to ensure
customer satisfaction.

Limited Warranty

The Encore Series Water Boiler comes with a limited warranty
that covers defects in material or workmanship. The warranty is
conditional upon the shipment of the defective part to the
manufacturer and their approval of the return. All returns must be
freight prepaid. The warranty does not apply if the product has
been subjected to misuse or neglect or has been accidentally or
intentionally damaged.

Product Usage Instructions

Before using the Encore Series Water Boiler, please read the
user manual carefully and follow all instructions. To use the water
boiler:

  1. Fill the water boiler with water up to the desired level.

  2. Plug in the water boiler and turn it on using the power
    switch.

  3. Wait for the water to heat up. The water boiler will
    automatically turn off when the water reaches the boiling
    point.

  4. Pour the hot water into a cup or container for use.

  5. Turn off the water boiler and unplug it when not in use.

Do not operate the water boiler without water. Avoid touching
the hot surface of the water boiler during and after use. Clean the
water boiler regularly according to the user manual instructions to
maintain its performance and longevity.

Encore Stainless Steel Condensing Boilers ­ Installation Manual
Encore Series Water Boiler
LIMITED WARRANTY
One-Year Warranty The “Manufacturer” warrants to the original owner at the original installation site that the Encore Series modulating water boiler (“Product”) will be free from defects in material and workmanship for one (1) year from the date of installation or eighteen (18) months from the date of shipment from the factory whichever comes first. If upon examination by the manufacturer the product is shown to have a defect in material or workmanship during the warranty period, the manufacturer will repair or replace, at its option that part of the product, which is shown to be defective.
Ten-Year Warranty The manufacturer further warrants to the original owner at the original installation site that the products Heat Exchanger will be free from defects from condensate corrosion and in material and workmanship for a period of ten (10) years (non prorated) from the date of shipment from the factory. If upon examination by the manufacturer the product is shown to have a defect in material or workmanship during the warranty period, the manufacturer will repair or replace, at its option the Heat Exchanger of the product, which is shown to be defective. Suspended solids such as magnetite, Iron Oxides must be flushed from the system prior to commissioning the boiler(s). System fill water must not contain more than 500 ppm of dissolved solids, less than 150 ppm chloride concentration and no greater than 200 ppm hardness. The PH level must be within 6.5-8.5 range. Where required, the system must be protected by the addition of a corrosion inhibitor per the chemical supplier’s instructions. A minimum system pressure of (20 psig, 138, kPa) must be maintained at boiler operating conditions – (30 psig, 207 kPa for glycol systems). For systems requiring glycol for freeze protection use a glycol/water mix that prevents foaming. Air entrapped within foam significantly decreases heat transfer and can result in damage to the heat exchanger. Coalescing style air separators are strongly recommended in Variable Speed Systems where velocities can vary and may be to slow for conventional type air separators. Failure to follow these guidelines will void the warranty.
Twenty-One Year Thermal Shock Warranty The manufacturer further warrants to the original owner at the original installation site that the products will be warranted for twenty-one (21) years against thermal shock when installed in a closed loop hot water system. This warranty does not cover damage due to corrosion, scaling, sooting or to improper installation practices. The inlet / outlet temperature differential across the boiler heat exchanger must not exceed 60 degrees F. Failure to follow these guidelines will void the warranty.
This Limited Warranty does not Apply: (a) If the product has been subjected to misuse or neglect, has been accidentally or intentionally damaged, has not been
installed, maintained or operated in accordance with the furnished written instructions, or has been altered or modified in anyway by any unauthorized person. (b) To any expenses, including labor or material, incurred during the removal or reinstallation of the product or parts thereof. (c) To products which were not installed and or serviced by a qualified contractor and or serviceman. (d) To burners, jackets, controls and other auxiliary equipment furnished by the manufacturer, but manufacturerd by others. Any warranties for such items shall be limited to those warranties offered by the original equipment manufacturer. (e) To any workmanship by any installer of the product.
This limited Warranty is Conditional Upon: (a) Shipment, to the manufacturer, of that part of the product thought to be defective. Goods may only be returned with
prior written approval of the manufacturer. All returns must be freight prepaid. (b) Determination in the reasonable opinion of the manufacturer that there exists a defect in material or workmanship.
Repair or replacement of any part under this Limited warranty shall not extend the duration of the warranty with respect to such repaired or replaced part beyond the stated warranty period.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, AND ALL SUCH OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS LIMITED WARRANTY. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE IN ANY WAY FOR ANY CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF ANY NATURE WHATSOEVER, OR FOR ANY AMOUNTS IN EXCESS OF THE SELLING PRICE OF THE PRODUCT OR ANY PARTS THEREOF FOUND TO BE DEFECTIVE. THIS LIMITED WARRANTY GIVES THE OWNER AT THE ORIGINAL INSTALLATION SITE SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY BY EACH JURISDICTION.
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