FRIGIDAIRE EFRF114, EFRF114-AMZ Freezer User Manual

: June 9, 2024
: Frigidaire

Table of Contents

INTRODUCTION
IMPORTANT SAFETY INFORMATION
PARTS & FEATURES
INSTALLING YOUR FREEZER
FREEZER FEATURES AND USE
PROPER FREEZER CARE AND CLEANING
TROUBLESHOOTING
LIMITED WARRANTY
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**EFRF114, EFRF114-AMZ Freezer
User Manual **

INTRODUCTION

Welcome to our family
Thank you for bringing Frigidaire into your home! We see your purchase as the beginning of a long relationship together.
This manual is your resource for the use and care of your product. Please read it before using your appliance. Keep it handy for quick reference. If something doesn’t seem right, the troubleshooting section will help you with common issues.
FAQs, helpful tips and videos, cleaning products, and kitchen and home accessories are available at www.frigidaire.com. We are here for you! Visit our website, chat with an agent, or call us if you need help. We may be able to help you avoid a service visit. If you do need service, we can get that started for you.
Installation Checklist
Doors

Door seals completely to cabinet on all sides

Leveling

Freezer is level side-to-side and slightly elevated in front to assist with door and drawer closing (front should be higher than back)
Cabinet is setting solid on all corners

Electrical Power

House power turned on
Freezer plugged in

Final Checks

Shipping materials removed
Freezer temperature set

IMPORTANT SAFETY INFORMATION

WARNING
Please read all instructions before using this appliance.
Safety Definitions
This is the safety alert symbol. It is used to alert of potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
DANGER
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
IMPORTANT
IMPORTANT indicates installation, oper-ation or maintenance information which is important but not hazard-related.
Child Safety
Destroy or recycle the carton, plastic bags, and any exterior wrapping material immediately after the freezer is unpacked. Children should NEVER use these items to play. Cartons covered with rugs, bedspreads, plastic sheets or stretch wrap may become airtight chambers, and can quickly cause suffocation.
Safety Instructions

DO NOT store or use gasoline, or other flammable liquids in the vicinity of this or any other appliance. Read product labels for warnings regarding flammability and other hazards.
DO NOT operate the freezer in the presence of explosive fumes.
Remove all staples from the carton. Staples can cause severe cuts, and also destroy finishes if they come in contact with other appliances or furniture.

IMPORTANT SAFETY INSTRUCTIONS
WARNING
Read all of the instructions before using this appliance. When using this appliance, always exercise basic safety precautions, including the following:
NOTE: If the freezer has been placed in a horizontal or tilted position for anyperiod of time wait 24 hours before plugging the unit in.

Use this appliance only for its intended purpose as described inthis use and care guide.
This freezer must be properly installed in accordance with the installation instructions before it is used. See grounding instructions in the installation section.
Never unplug your freezer by pulling on the power cord. Always grasp the plug frmly and pull straight out from the outlet.
Repair or replace immediately, all electric service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length, the plug or the connector end.
Unplug your freezer before cleaning or before making any repairs.
Do not use any electrical device or any sharp instrument in defrosting your freezer.
If your old freezer is not being used, we recommend that you remove the doors. This will reduce the possibility of danger to children..
WARNING: After your freezer is in operation, do not touch the cold surfaces in the freezer compartment, particularly when hands are damp or wet. Skin may adhere to these extremely cold surfaces.
Do not refreeze foods, which have been thawed completely. The United States Department of Agriculture in Home and Garden Bulletin No. 69 reads:
… You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold-below 40°F.
“…Thawed ground meats, poultry, or fish that have any off odor or off-color should not be refrozen and should not be eaten. Thawed ice cream should be discarded. If the odor or color of any food is poor or questionable, discard it. The food may be dangerous to eat.”
“…Even partial thawing and re-freezing reduce the eating quality of foods, particularly fruits, vegetables, and prepared foods. The eating quality of red meats is affected less than that of many other foods. Use refrozen foods as soon as possible, to save as much of its eating quality as you can.
This freezer should not be recessed or built-in an enclosed cabinet. It is designed for freestanding installation only.
Do not operate your freezer in the presence of explosive fumes.

SAVE THESE INSTRUCTIONS
HOUSEHOLD USE ONLY
Risk of child entrapment. Before you throw away your old refrigerator or freezer, take off the doors. Leave the shelves in place so that children may not easily climb inside.
PRODUCT REGISTRATION
Thank you for purchasing our product. This easy-to-use manual will guide you in getting the best use of your product.
Remember to record the model and serial numbers. They are on a label inside of the unit.
Model number: ———————————-
Serial number: ————————————
Date of purchase: ——————————–

PARTS & FEATURES

INSTALLING YOUR FREEZER

UNPACKING YOUR FREEZER

Remove all packaging material. This includes the foam base and all adhesive tape holding the freezer accessories inside and outside.
Inspect and remove any remains of packing, tape or printed materials before powering on the freezer.

ADJUSTING YOUR FREEZER

Your freezer is designed for freestanding installation only. It should not be recessed or built-in.
Place the freezer on a surface strong enough to support it fully loaded.
When moving the freezer, never tilt it more than a 45-degree angle.
This could damage the compressor and the sealed system. If the freezer is tilted let it stand in an upright position for at least 24 hours prior to plugging in. This is to allow the refrigerant to settle.

PROPER AIR CIRCULATION

To assure your freezer works at the maximum efficiency it was designed for,you should install it in a location where there is proper air circulation, plumbing and electrical connections.
The following are recommended clearances around the freezer:
Sides …………. 4″ (102mm)
Back …………… 4″ (102mm)
Top ……………. .4″ (102mm)

WARNING
ELECTRICAL REQUIREMENT – SHOCK HAZARD I
ELECTRICAL REQUIREMENT

Make sure there is a suitable power Outlet (115 volts, 15 amps outlet) with proper grounding to power the freezer.
Avoid the use of three plug adapters or cutting off the third grounding in order to accommodate a two plug outlet. This is a dangerous practice since it provides no effective grounding for the freezer and may result in shock hazard.

WARNING
USE OF EXTENSION CORDS- POTENTIAL SAFETY HAZARD
USE OF EXTENSION CORD
Avoid the use of an extension cord because of potential safety hazards under certain conditions. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot outlet that will accept the plug. The marked rating of the extension cord must be equal to or greater than the electrical rating of the appliance. DO NOT USE EXTENSION CORD LONGER THAN 12 FT.
INSTALL LIMITATIONS

Do not install your freezer in any location not properly insulated or heated e.g.garage etc. Your freezer was not designed to operate in temperature settings below 55° Fahrenheit.
Select a suitable location for the freezer on a hard even surface away from direct sunlight or heat source e.g.radiators,baseboard heaters, cooking appliances etc. Any floor unevenness should be corrected.

FREEZER FEATURES AND USE

OPERATING YOUR FREEZER

Once the freezer is in its proper place, plug it in an electrical outlet having 115 volts and 15 amps.
Set the temperature, on the temperature control knob.”1″ being the warmest and “5”being the coldest. Initially set the temperature on “3”. Place food inside the freezer. After using the freezer for 24 hours set the freezer to your desired setting.
In case you unplug your freezer or experience an electrical outage, allow 5 minutes before plugging it back in.

GENERAL FEATURES
Adjustable temperature dial:
Your freezer will automatically maintain the temperature level you select.’ The temperature control dial has 5 settings plus OFF. “1” is the warmest, “5” is the coldest. Turning the dial to OFF stops cooling the freezer. Set the dial to “3” and allow 24 hours to pass before adjusting the temperature to your needs.
NOTE: If the freezer has been placed in a horizontal or tilted position for any period of time wait 24 hours before plugging the unit in.

NORMAL OPERATING SOUNDS YOU MAY HEAR

Bolling water, gurgling sounds or slight vibrations that are the result of the refrigerant circulating through the cooling coils.
The thermostat control will click when it cycles on and off.

DEFROSTING

For most efficient operation and minimum energy consumption, defrost whenever the frost becomes 1/4″ thick. Never use a sharp or metallic instrument to remove the frost, as it may damage the cooling coils.(A punctured coil will void the warranty). Use only a plastic scraper. Do not use boiling water as it may damage the unit.
Remove frozen food from the freezer and place it in a cooler to protect the food.
Turn the temperature control to OFF position and unplug the unit. Defrosting usually takes a few hours. To defrost faster keep the freezer door open.

DEFROST DRAIN
Place a narrow defrost pan (not included) in front of the freezer, gently slide the defrost drain outward. Water that has accumulated at the bottom of the freezer during defrosting will drain into the pan.
NOTE: Monitor the defrost pan to avoid overflow.

When defrosting is complete, wipe the interior of the freezer with a soft cloth.Plug in power cord back into the electrical outlet.
Reset the temperature control to the desired setting.
Return the food into the freezer.

LEVELING YOUR FREEZER

Your freezer has two leveling legs which are located in the front bottom corners of your freezer. After properly placing your freezer in its final position, you can level your freezer.
Leveling legs can be adjusted by turning them counterclockwise to raise your freezer or by turning them clockwise to lower your freezer. The freezer door will close easier when leveling legs are extended.

DOOR ALIGNMENT

Remove the top hinge cover using a flat head screw driver. Gently lift from the rear of the hinge and slide forward.
Lossen the top hinge screws using a Phillips head screwdriver
Adjust the door or put a spacer in between and then tighten the screws.
Replace the top hinge cover by aligning the rear of the cover with the rear of the hinge. Press frmly on the front of the cover until it snaps in place. ****

FOOD STORAGE INFORMATION
Frozen Food:

Wipe containers before storing to avoid needless spills.
Hot food should be allowed to cool before storing in the freezer. This will prevent unnecessary energy use.
When storing meats, keep in the original packaging or rewrap as necessary.
Proper freezer storage requires correct packaging. All foods must be in packages, which do not allow the flow of air or moisture in, or out. Improper storage will result in odor and taste transfer and will result in the drying out of the improperly packaged food.
Follow package or container instructions for proper storage.
Packaging Recommendations:
Plastic containers with air tight lids
Heavy duty aluminum foil
Plastic wrap made from saran film
Self-sealing plastic bags
Do not refreeze defrosted/thawed foods.
It is recommended that the freezing date be marked on the packaging.

These are some suggestions for safe storage:

TV Dinners	3 – 4 Months
Fresh Shrimp, scallops, crawfish	3 – 6 Months
Hamburger & stew meats	3 – 4 Months
Ground Turkey, veal, pork	3 – 4 Months
Chops	4 – 6 Months
Steaks	6 -12 Months
Chicken or turkey, whole	1 year

For detailed storage chart visit FDA website: www.cfsan.fda.govhdms/ftstore.html

PROPER FREEZER CARE AND CLEANING

CLEANING AND MAINTENANCE
WARNING
To avoid electric shock always unplug your freezer before cleaning. Ignoring this warning may result in death or injury.
CAUTION
Before using cleaning products, always read and follow manufacturer’s instructions and warnings to avoid personal injury or product damage.
GENERAL:

Prepare a cleaning solution of 3-4 tablespoons of baking soda mixed with warm water. Use sponge or soft cloth, dampened with the cleaning solution, to wipe down your freezer
Rinse with clean warm water and dry with a soft cloth.
Do not use harsh chemicals, abrasives, ammonia, chlorine bleach, concentrated detergents, solvents or metal scouring pads. SOME of these chemicals may dissolve, damage and/ or discolor your freezer.

DOOR GASKETS:

Clean door gaskets every three months according to general instructions. Gaskets must be kept clean and pliable to assure a proper seal.
Petroleum jelly applied lightly on the hinge side of gaskets will keep the gasket pliable and assure a good seal.

POWER INTERRUPTIONS

Occasionally there may be power interruptions due to thunderstorms or other causes. Remove the power cord from AC outlet when a power outag eoccurs. When power has been restored, replug power cord to AC outlet. If outage is for a prolonged period, inspect and discard spoiled or thawed food in freezer. Clean freezer before reusing.

VACATION AND MOVING CARE

For long vacations or absences, empty food from freezer, move the temperature DIAL to the OFF position and clean the door gaskets according to “General cleaning” section. Prop doors open, so air can circulate inside. When moving always move the freezer vertically. Do not move with the unit lying down. Possible damage to the sealed system could occur. If outage is for a prolonged period, inspect and discard spoiled or thawed food in freezer. Clean freezer before reusing. 11

WARNING
If outage is for a prolonged period, inspect and discard spoiled or thawed food in freezer. Clean freezer before reusing.

TROUBLESHOOTING

FREEZER DOES NOT OPERATE:

Check if thermostat control is not in the “OFF” position.
Check if freezer is plugged in.
Check if there is power at the ac outlet, by checking the circuit breaker.
Wait for 30-40 minutes to see whether freezer will start. Compressor cycle must be complete to operate.

FOOD TEMPERATURE APPEARS TOO WARM:

Frequent door openings.
Allow time for recently added warm food to reachfreezer temperature.
Check gaskets for proper seal.,
Clean condenser coils (for models with exposed condenser coils).
Adjust temperature control to colder setting.

FOOD TEMPERATURE IS TOO COLD:

If temperature control setting is too cold, adjust to a warmer setting and allow several hours for temperature to adjust.

COMPRESSOR RUNS TOO FREQUENTLY:

This may be normal to maintain constant temperature during high temperature and humid days.
Doors may have been opened frequently or for an extended period of time.
Check gasket for proper seal.
Check to see if doors are completely closed.
Check freezer compartment for blockage from frozen food packages, containers, etc.

FREEZER HAS AN ODOR:

Interior needs cleaning.
Foods improperly wrapped or sealed are giving off odors.
DANGER – Risk Of Fire Or Explosion. Flammable Refrigerant Used. To Be Repaired Only By Trained Service Personnel. Do Not Puncture Refrigerant Tubing CAUTION – Risk Of Fire Or Explosion. Flammable_ Refrigerant Used. Consult Repair Manual/Owner’s Guide Before Attempting To Service This Product. All Safety Precautions Must be Followed
CAUTION – Risk Of Fire Or Explosion. Dispose Of Property In Accordance With Federal Or Local Regulations. Flammable Refrigerant Used
CAUTION – Risk Of Fire Or Explosion Due To Puncture Of Refrigerant Tubing; Follow Handling Instructions Carefully. Flammable Refrigerant Used

PRODUCT SPECIFICATIONS

For service assistance and product information, please call: 1-800-968-9853.
Curtis International Ltd.
7045 BECKETT DRIVE, UNIT 15, MISSISSAUGA, ON, L5S 2A3 www.curtisint.com
WARNING – Keep ventilation openings, in the appliance enclosure or in the built-in structure, Clear of obstruction.
WARNING – Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
WARNING – Do not damage the refrigerant circuit.
WARNING – Do not use electrical appliances inside the food storage compartments of the appliances, unless they are of the type recommended by the manufacturer.
DANGER : Risk of child entrapment. Before you throw away your old refrigerator or freezer:

Take off the doors.
Leave the shelves in place so that children may not easily climb inside.

LIMITED WARRANTY

To make a warranty claim, please email support@curtiscs.com or call 1-800-968-9853.
1 Year Warrant
This product is warranted to be free from defects in material and workmanship for a period of one (1) year from the date of original purchase. During this period, your exclusive remedy is repair or replacement of this product or component found to be defective, at our option; however, you are responsible for all costs associated with returning the product to us. If the product or component is no longer available, we will replace with a similar one of equal or greater value. Prior to a replacement being sent, the product must be rendered inoperable or returned to us.
This warranty does not cover glass, filters, wear from normal use, use not in conformity with the printed directions., or damage to the product resulting from accident, alteration, abuse, or misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim. This warranty is void if the product is used for other than single-family household use or subjected to any voltage and waveform other than as on the specified rating on the label (e.g.,120V-60Hz).
We exclude all claims for special, incidental, and consequential damages caused by breach of express or implied warranty. All liability is limited to the amount of the purchase price. Every implied warranty, including any statutory warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states or provinces do not allow limitations on implied warranties or special, incidental, or consequential damages, so the foregoing limitations may not apply to you.
For faster service, locate the model, type, and serial numbers on your appliance.
ATTACH YOUR PROOF OF PURCHASE HERE, PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you contact the Support Team:

Name, address and telephone number.
Model number and serial number.
A clear, detailed description of the problem.
Proof of purchase including dealer or retailer name, address and date of purchase.

Canada
CURTIS INTERNATIONAL LTD
7045 BECKETT DRIVE, UNIT 15
MISSISSAUGA, ONTARIO
L5S 2A3

**Our home is your home.
Visit us if you need help with any of these things:
owner support
service
support@curtiscs.com
1-800-968-9853**
FRIGIDAIRE is a pending or registered trademark of Electrolux Home Products Inc. and used under a license from Electrolux Home Products, Inc.