LG LDPH7972D Dishwasher Owner’s Manual

OWNER’S MANUAL

DISHWASHER
Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times.
LDTH797 LDPH797****

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.
WARNING STATEMENTS
WARNING

• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:

Installation

• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• To reduce the risk of severe injury or death, follow all installation instructions.
• The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
• Disconnect the power supply line, house fuse or circuit breaker before installing or servicing the appliance.
• When moving or installing the product in a different location, call qualified service personnel for installation and service.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.
• Moving or installation of the appliance requires two or more people.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
• This appliance must be positioned near to an electrical power supply.
• Do not, under any circumstances, cut or remove the ground from the power supply line.

4 IMPORTANT SAFETY INSTRUCTIONS

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power supply line.
• Do not install the appliance in humid spaces.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged power supply line.
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
• The installer must ensure that the dishwasher is completely enclosed at the time of installation.
• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
• After installing, check the hose connection for leaks.
• Do not damage or place heavy items on the power supply line of the appliance.

Operation

• Repair or immediately replace all power supply lines that have become frayed or otherwise damaged. Do not use a power supply line that shows cracks or abrasion damage along its length or at either end.

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics customer information center.

• Never unplug the appliance by pulling on the power supply line.

• Do not use an extension cable or adapter with this appliance.

• Do not grasp the power supply line or touch the appliance controls with wet hands.

• Do not modify or extend the power cable.

• If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

• If the electrical supply line is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.

• Do not abuse, sit on, or stand on the door of the appliance.

• Read all instructions before using the appliance and save these instructions.

• Use this appliance only for its intended purpose.

• Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when the appliance is used near children.

• Do not tamper with controls.

• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a window or door to ventilate the area immediately.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the appliance turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

• Fix the drain hose securely in place.

• Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children.

• Do not let children eat detergent or dishwasher rinse agent.

• When loading items to be washed:
  – Locate sharp items so that they are not likely to damage the door seal.
  – Load sharp knives with the handles up to reduce the risk of cuts or other injuries.

• Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.

• Do not touch the HEATING ELEMENT during or immediately after use.

• Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

• Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

• Do not install or store the dishwasher where it will be exposed to weather conditions.

• After cleaning the dishes, turn off the water supply. Before cleaning, turn the water supply back on and check the connections.

• Do not open the appliance door while it is operating. For safety reasons, the drain pump operates if the door is opened, resulting in a longer cycle time.

• Be careful not to catch your hand when closing the door of the product.

• Do not plug the dishwasher into a damaged outlet.

• Do not install or keep the dishwasher near electrical components or exposed flames.

• Do not wash dishes exposed to gasoline, solvents or other flammable materials.

• When cleaning, do not spray water on the product directly.

• Do not press buttons with a sharp object such as an awl or pin.

• Do not use solvent-based detergent.

• Do not come into contact with the steam outlet.

• Small parts, such as rack clips and filter retaining posts can be a choke hazard to small children if removed from the dishwasher. Keep out of reach of small children.

• Do not touch the heat dry blower during operation, as it is hot.

Maintenance

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts.

• Do not disassemble or repair the appliance by yourself.

• Remove any dust or foreign matter from the power supply line.

• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
  Turning the controls to the OFF position does not disconnect this appliance from the power supply.

• Remove the door before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.

• Unplug the appliance before cleaning to avoid the risk of electric shock.

• Before discarding the appliance, cut off the power supply line and destroy the appliance’s control panel.

Grounding Instructions

• For a permanently connected dishwasher: This appliance must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead to the appliance.
• Connect the ground wire to the green ground connector in the terminal box.

Tip Over Hazard

• Do not use the dishwasher until completely installed.
• Do not push down on the open dishwasher door.
• Failure to follow these instructions may result in serious injury or cuts.

CAUTION STATEMENTS
CAUTION

• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:

Installation

• Install the product on a firm and level floor.
• This dishwasher must be connected to a hot water supply with a temperature range between 120 °F (49 °C) and 149 °F (65 °C). This temperature range provides the best washing results and shortest cycle time. The temperature should not exceed 149°F (65 °C) to prevent damage to dishes.
• Do not put the drain hose under the dishwasher during installation.

Operation

• Do not place objects on top of the appliance.

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.

• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.

• Do not touch draining water which may be hot.

• If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance.

• Do not put hands, feet, or metal objects below or behind the appliance.
  Maintenance

•  If cooking oil is spilled on the exterior of the product, wipe it off immediately. Do not clean the exterior of the product with cleaners which contain alcohol, thinners, bleach, benzene, flammable liquids, or abrasives. These substances may discolor or damage the appliance.

SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW

Product Features
The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
NOTE

• For your safety and for extended product life, use only authorized components. The manufacturer is noresponsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts.
• Do not remove the safety cover at any time.
• To ensure reliability, each LG dishwasher goes through thorough quality control before it leaves the factory.
• You may find water droplets or water spots from this process inside your new dishwasher.

Front View 1. Control Panel
2. Door Handle
3.Front Cover
4. Lower Cover
5. Leveling Feet
6. Base
7. SignaLight™
8.  Safety Cover
9. Shipping Brace| 1. Control Panel & Door Handle
2. Front Cover
3. Lower Cover
4. Leveling Feet
5. Base
6.  SignaLight™
7. Safety Cover
8. Shipping Brace
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SignaLight™ (Front Display)
The top-control models have 3 indicator LEDs centered at the top of the front cover.

• Red: Error (See the Error Codes in Troubleshooting section.)
• White (steady): Normal operation.
• White (blinking): Cycle has been paused. (After four minutes in pause mode, the machine turns off.)
• Green: Cycle finished normally.
  The default ON setting keeps the green light on until the door is opened. If the setting is changed to OFF, the green light turns off after 90 seconds. To change the setting, refer to the Using the Option Setting Mode topic.

Interior View 1. Top Wash Impeller
2. Upper Spray Arm
3. Heat Dry Blower
4. Detergent and Rinse Aid Dispenser
5. Drying Vent Cover
6.  Lower Spray Arm| 7. Filtration System
8. Steam Nozzle
9. Lower Rack (appearance may vary)
10.  Silverware Basket
11 .Upper Rack
l 2. Cutlery Rack†
13. Tub Light†
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† This feature is only available on some models.

NOTE

• The silverware basket ships installed at the back of the bottom rack. For best performance, install it along the right side.
• Remove all packing materials from the exterior and interior of the dishwasher before installing the appliance.
• Press the tab to remove the cable tie by hand. Cutting the tie with a knife or scissors may damage the rack or the silverware basket.

Accessories

1. Installation Brackets (2 ea)
2. Wood Screws (4 ea)
3. Hose Clamp

Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements.

Electrical
Requirements| 120 V, 60 Hz AC only,
15 A circuit breaker
Water Pressure| 20 psi – 80 psi
(140 kPa – 550 kPa)
Dimensions
(Width X Depth X Height)| 23 3/4” X 24 5/8” X 33 5/8”
(603 mm X 625 mm X 854 mm)
Inlet Water Temperature| 120 ℉ – 149 ℉
(49 ℃ – 65 ℃)
Net Weight| 90 lbs. – 99 lbs.
(41 kg – 45 kg)

INSTALLATION

Before Installing
Online Installation Guide
This QR code is for reference only, for complete installation instructions, see the owner’s manual supplied with each dishwasher.

https://www.lg.com/us/support/video-tutorials/lg-dishwasher-installation- CT10000009-1366643457088https://www.lg.com/ca_fr/soutien/aide- produit/CT20100059-20152463332979

WARNING

• DISCLAIMER – This Guide is strictly confidential and shall not be copied, disclosed, distributed, disseminated, publicized or reproduced, in whole or in part, without the prior written authorization of LG Electronics. The Guide may contain inaccuracies and/or typographical errors and may be changed or updated at any time by LGE without notice.

Parts not Provided

1. Electrical Cable
2. Water Supply Tube
3. Fittings for Tube
4. Coupler
5. Electrical Tape
6. Air Gap
7. Wire Nuts for 16-Gauge Wiring
8. Hose Clamp
9. UL Approved Strain Relief

Tools Needed

1.Flat-Blade Screwdriver
2. Phillips Screwdriver
3. Hole Saw min. 2 1/2” bit
4. Electric Drill
5. Gloves
6. Safety Glasses
7. Adjustable Wrench
8. Tape Measure| 9. Utility Knife
10. Level
11. 1/4” Square Drive Wrench
l2. Nipper
13. Pliers
14.  Wire Stripper
15. Tubing Cutter
16. 3/8” Square Drive Wrench + 1/2” Socket
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Installation Overview
Please read the following installation instructions first after purchasing this dishwasher or transporting it to another location.

1. Preparing Cabinet Opening
2. Preparing Water and Electrical Connections
3. Preparing Dishwasher
4. Sliding Dishwasher into Cabinet Opening
5. Connecting Water Supply Line and Power
6. Connecting the Drain Hose
7. Leveling Dishwasher
8. Securing Dishwasher in Cabinet Opening
9. Final Installation Check

Product Dimensions
Back View

Side View
For easiest installation, see marked areas a for water and electrical clearances in base of dishwasher. Water supply hose, drain hose and electric cable should be passed through this area.

Preparing Cabinet Opening
This dishwasher is designed to fit a standard dishwasher opening. An opening may be needed on both sides to route plumbing and electrical connections.

• To ensure proper drainage, install the dishwasher no more than 12 ft. (3.65 m) from the sink.
• The location must have sufficient space for the dishwasher door to open easily and provide at least 0.1” (2 mm) between the dishwasher and the cabinet sides.
• If installing the dishwasher in a corner, leave a minimum of 2” (50 mm) between the dishwasher and the adjacent wall.
• The adjacent wall must be free of obstructions.
• For flush installations only, you may remove the cabinet brace a inside the cabinet.

Choosing the Proper Location

1. Select a location as close to the sink as possible for easy connections to water supply line, drain hose and electrical connection.
2. To allow for proper clearance of plumbing and electrical, use the template included with the literature to determine the clearance on the side of the cabinet where the cabinet meets the back wall. Using a 2 1/2” diameter hole saw, drill a hole in the target area as shown on the template.

WARNING

• Installation damage is not covered by the warranty, and leaks caused by improper installation may result in property damage.
• Do not use existing holes unless they are in the target area.
• Failure to properly locate the hole for the water and drain lines may prevent the dishwasher from installing flush with the cabinets and could result in kinked, pinched, crushed, stressed or damaged lines.

Preparing Water and Electrical Connections

WARNING

• Water Connection
  – Do not reuse an old hose. Use only a new hose when installing the dishwasher. The old hose could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying a new hose.

• Electrical Connection
  – Use a time-delay fuse or circuit breaker.
  – Operate this appliance with the correct voltage as shown in this manual and on the rating plate.
  – The wiring must be grounded properly. If in doubt, have it checked by a qualified electrician.
  – Connect the appliance using 3-wires, including a ground wire.
  – The appliance and outlet must be positioned so that the plug is easily accessible.
  – Do not use an extension cable or adapter with this dishwasher.
  – Do not overload the outlet with more than one appliance.
  – The included 16AWG wire nuts should be used.
  – It is the personal responsibility and obligation of the product owner to have a proper outlet installed by a qualified electrician.

CAUTION

• When connecting the dishwasher water supply line to the house water supply, sealing tape or compound should be used on pipe threads to avoid leaks. Tape or compound should not be used on compression fittings.
• Connect the dishwasher to a hot water supply with a temperature range between 120 °F (49 ℃) and 149 °F (65 ℃). This temperature range provides the best washing results and shortest cycle time. To prevent damage to dishes, the  temperature should not exceed 149 °F (65 ℃).
• Water supply pressure must be between 20 psi and 80 psi (140–550 kPa). If the water supply pressure exceeds 80 psi, a pressure reducing valve must be installed. Otherwise premature failure of the inlet valve may occur.

Routing Water Supply Line and Electrical Wiring
There are 2 channels in the bottom of the dishwasher for routing the water and electrical connections.

• As shown in the bottom view below, channel a is for the water supply line, and channel b is for the electrical cable.

1. Turn off the house water supply and the circuit breaker or dedicated power before connecting the dishwasher.
2. Run the water supply line along the floor 6 1/ 2″ – 7 3/4″ (165 mm – 197 mm) from the left side of the opening and tape it in place in front of the opening.
3. Run the electrical cable c along the floor 14″ – 16″ (356 mm – 406 mm) from the water supply line d and tape it in place.
4. The electrical outlet must be within 4 ft. (1.22 m) of either side of the dishwasher.
5. The best location for the electrical conduit is on the right side of the back wall. Re-route the electrical cable before installation if the electrical conduit pipe is longer than 3″ (76 mm) and is centered on the back wall.

Preparing Dishwasher
WARNING

• Do not remove safety cover 1. Removal can result in fire, electric shock or death.

Releasing Drain Hose
Remove the twist tie holding the drain hose to the back of the shipping brace.

Removable Shipping Brace
The rear shipping brace can be removed if additional clearance is needed when installing the dishwasher under a low countertop.

Removing Lower Cover
CAUTION

•  If you lay the dishwasher on its back, do so carefully to avoid damaging the drain hose and the tub.

1. Remove the screws at either side which attach the lower cover to the dishwasher.
2. Remove the lower cover.
3. If there is insulation padding behind the lower cover, remove it.
4. Set the parts aside until the installation is complete.

Removing Packing Materials from the Interior
Remove all packing materials from the interior of the dishwasher before installing the appliance.

Attaching Installation Brackets
For countertops made of wood or other materials that will not be damaged by drilling, use the metal installation brackets provided.
For countertops made of granite, marble, or other materials that could be damaged by drilling, use the wood screws to attach the dishwasher to the cabinet. See installation instructions in Securing
Dishwasher to Cabinet Opening.
NOTE

• Installation brackets and screws can be found in the silverware basket.

1. Insert the tabbed end of the installation brackets into the slots in the upper frame. Rotate the brackets until the tabbed ends are facing up.
2. Bend the tabs on the brackets to secure them to the frame using a pair of needle nose pliers.

Sliding Dishwasher into Cabinet Opening
How to Slide Dishwasher
CAUTION

•  Do not pull or lift the dishwasher using the handle 1. Doing so can damage the door and hinges.
• Do not push the door of the dishwasher with knees when sliding the dishwasher into position. Doing so can damage the front cover.
• Do not push the top of the dishwasher. Doing so can damage the interior of the dishwasher. NOTE
• Open the door and grab the body frame and the top front opening 2 of the tub to move or lift the dishwasher.

1. Align the dishwasher with the opening. Make sure the water supply line and electrical cable are in the correct positions to slide into their channels properly.

2. Smooth out or pad the edges of the hole drilled for the water supply to avoid damaging the drain hose.

3. Make sure the drain hose is straight before feeding the end of it through the hole for the water supply. As you slide the dishwasher into the opening, you will want to slowly pull on the drain hose from inside the cabinet to take up some slack. Be careful not to kink, pinch, crush or stress the drain hose during installation to avoid leaking and water damage.

4. Gradually slide the dishwasher into the opening, making sure that the water supply line and electrical cable are passing freely through the channels and do not get caught
   under the dishwasher.
   CAUTION
   To avoid malfunctions or leakage, it is important that the drain hose not get kinked, pinched, stressed or crushed behind or under the dishwasher or inside the neighboring cabinet.
   Damage resulting from improper installation is not covered under the warranty.
   As you slide the dishwasher into the opening, stop periodically (or have an assistant help) to take up the slack by pulling the drain hose farther into the cabinet.

5. Remove the tape from the water supply line and the electrical cable.

Connecting Water Supply Line and Power
Connecting Water Supply Line

1. With the home water supply turned off, connect the water supply line to the inlet valve on the left front of the dishwasher.
   CAUTION
   Tape or compound should not be used on dishwasher inlet valve.

2. Tighten the compression nut.

3. Slide the water supply line back through the channel, pulling gently from inside the cabinet to make sure the line is not kinked, pinched, stressed or crushed.

Connecting Power
The dishwasher should have a dedicated properly grounded branch circuit to connect the 3 wire setup which includes the ground wire.
If a 3-prong power supply is used, it should be in an accessible location adjacent to the dishwasher within 4 ft. (1.22 m) of the dishwasher side and not behind the dishwasher.

NOTE

• The best location for the electrical conduit is on  the right side of the back wall. Re-route the electrical cable before installation if the electrical conduit pipe is longer than 3” (76 mm) and is centered on the back wall.

1. Turn off electrical power to the unit at the circuit breaker.
2. Use a Phillips screwdriver to remove the screw from the junction box cover and remove the cover.
3. Use a Phillips screwdriver to remove 2 screws
4. Remove the junction box from the appliance.
5. Insert a strain relief  2 through the hole in the junction box. Tighten the ring nut 3 to secure it in place.
6. Insert the electrical cable through the hole in the strain relief. Tighten 2 screws to secure the cable.
7. Pull the existing wires through the openings in the junction box. Tighten 2 screws d to reassemble the junction box in the appliance.
8. Pair the white, black, and green wires to the matching colored wires from the dishwasher. Then twist on the provided wire nuts 8 tightly to connect the corresponding wires.
9. Wrap electrical tape 9 around each connection.
10.  Fold the connected wires back into the junction box and screw on the junction box cover.

WARNING

• Verify that the black wire is hot (120 V). If not, or if you are unsure of the power supply, have it checked by a licensed electrician.
  CAUTION

• Do not leave stripped wire exposed. Trim stripped wire to fit completely inside wire nuts.

Connecting the Drain Hose
If the end of the drain hose does not fit the drain line, use a heat and detergent resistant adapter (not supplied). These may be obtained from a local plumbing supply store.

• Cut the adapter so the end matches the size of the drain connection.

NOTE

• For drain hose installation, use the screw style hose clamp provided with this dishwasher in the silverware basket.
• If connecting the dishwasher’s drain hose to the garbage disposal, be sure to follow your garbage disposal’s manual for proper installation instructions.

Drain Hose Requirements

• Follow local codes and ordinances.
• Do not exceed 12 ft. (3.65 m) distance to drain.
• Do not connect drain hoses from other appliances to the dishwasher’s drain hose.
• If an extension drain hose is required, use a 5/8″ or 7/8″ inside diameter, 2-3 ft. length hose and a coupler a for connecting the two hose ends.

Height of the Drain Hose
The height of the drain hose end must be at least 12″ (305 mm) and within 40″ (1016 mm) from the base of the dishwasher to avoid water being siphoned from the tub.

Connecting to Disposal without Air Gap

1. Remove the knockout plug on the disposal with a hammer and screwdriver.

2. Remove the knockout plug 1 from the disposal.
   CAUTION
   If the knockout plug has not been removed, the dishwasher will not be able to drain properly.

3. Attach the drain hose to the disposal with the hose clamp provided. Move the hose clamp into position and tighten it with a flat-blade screwdriver.

Connecting Waste Tee without Air Gap
The height of the drain hose end must be at least 12” (305 mm) and within 40” (1016 mm) from the base of the dishwasher to avoid water being siphoned from the tub.

1. Remove the knockout plug with a hammer and screwdriver.
   CAUTION
   If the knockout plug has not been removed, the dishwasher will not be able to drain properly.

2. Attach the drain hose to the waste tee with the hose clamp provided. Move the clamp into position and tighten it with a flat-blade screwdriver.

Connecting to Disposal or Waste Tee with Air Gap

1. Remove the knockout plug with a hammer and screwdriver.

2. Connect the end of the drain hose a to the air gap 2 with the hose clamp provided. Move the clamp into position and tighten it with 1 flat-blade screwdriver.
   This avoids water being siphoned from the tub.

3. If it is not connected, attach the rubber hose connector to the disposal or waste tee with a hose clamp (not provided).

Leveling Dishwasher
Check that the dishwasher is level and adjust the leveling feet if necessary.
CAUTION

• Failure to level the dishwasher may result in leakage, problems closing the door, or noise.
• Where the cabinet opening is narrower than recommended (see Preparing Cabinet Opening), the dishwasher must be carefully leveled and aligned so that the dishwasher is supported fully by the 3 leveling feet and is not hanging from the installation brackets. Failure to do so can result in leaks from the front of the dishwasher, AE errors, difficulty in closing the door, or failure to operate.

Checking Leveling
To check that the tub is level from front to back, remove the lower rack and pour 169 oz. (5 L) of water into the bottom of the tub. The water level should be near the center of both tub lower indentations at the front.With the lower rack removed, place a level on the inside wall of the tub to check that the dishwasher is level from side to side.

• If you do not have a level, try using a smartphone level application instead. Make sure that the gap between the tub walls and the door liner is the same on either side.

Adjusting Leveling Feet
Adjust as needed until the dishwasher is completely leveled.

• Adjust the front and rear leveling feet until they are all in firm contact with the floor. Failure to level the dishwasher may prevent the door from closing properly and the dishwasher will not turn on.

Adjusting Front Leveling Feet
Use a flat-blade screwdriver to turn the front leveling feet and adjust the front of the tub.

• Turn the front leveling feet clockwise to raise the front of the tub and counterclockwise to lower it.
• The adjustments work identically for both front leveling feet.
• When a flat-blade screwdriver is unavailable, use a 1/4″ square drive wrench 1 or 3/8″ square drive wrench 2 with 1/2″ socket 1 to turn the front leveling feet and adjust the front of the tub.

Adjusting Rear Leveling Foot
Use a Phillips screwdriver to adjust the rear leveling foot and the rear of the tub using the center screw at the base of the appliance in the front.

• Turn the center screw clockwise to raise the rear of the tub and counterclockwise to lower it.

NOTE

• To avoid damaging the screw, do not use an electric screwdriver.
  Securing Dishwasher in Cabinet Opening
  There are 2 options for securing the dishwasher. If the countertop is made of wood or a material that can safely be drilled into, secure the dishwasher to the countertop with the provided brackets. If the countertop is granite, marble, or a material that cannot be drilled into, secure the dishwasher to the cabinet frame with the provided wood screws.

CAUTION

• Ensure the dishwasher is level and all leveling feet are in firm contact with the floor before attaching the dishwasher to the countertop or cabinet. If the dishwasher is not leveled properly, the door may not close properly or water may leak.

NOTE

• Installation brackets and screws can be found in the silverware basket.
• Use a magnetic screwdriver.
• Cover the filter hole with towels to prevent

screws from falling down into the pump.
Securing Dishwasher to Countertop Use the bracket screws provided to secure the brackets at the top of the dishwasher to the underside of the wood countertop.

Securing Dishwasher to Cabinet Frame
If desired, the dishwasher can also be secured to the cabinet frame using the instructions which follow.

1. Remove the 2 plastic caps from the mounting bracket access holes.
2. Drive a wood screw through the mounting bracket and into the cabinet frame.
3. Reinstall the plastic caps.

Sound Insulation Sheet
If your model shipped with a sound insulation sheet, follow the instructions provided to install the sheet now. But wait to install the insulation pad and lower cover until after the final installation check.
Final Installation Check
Testing the Dishwasher
Check if the dishwasher is properly installed.

1. Turn on the circuit breaker.

2. Turn on the house water supply.

3. Make sure that the door opens and closes smoothly.
   • If necessary, level the dishwasher again.
   • If the door will not close, make sure the rack is level. • Make sure that all packaging materials have been removed.

4. Power on the dishwasher and run a 1 Hour cycle to verify proper operation.

5. Check for leaks at the drain hose and water supply connection.

6. If a water leak is detected, press and hold the Start button for 3 seconds to cancel the wash cycle and automatically drain the water from the dishwasher. Tighten all water connections and run another cycle. Repeat until no leaks are detected.
   7 Replace the lower cover.

CAUTION

• Only install the lower cover provided with the dishwasher. Do not install cabinet baseboard 1 as it may cause noise and leakage.

Installation Check Error Codes
Refer to the chart below before calling for service. Error Code| Possible Cause and Solution
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| Drain hose is kinked or pinched.
•  Feed the drain and water supply hoses through the hole under the sink. Then gradually slide the dishwasher into the
cabinet while pulling on the hoses under the sink to take up any slack. This helps avoid kinking the hoses or trapping
them beneath the dishwasher.
Drain hose is connected to the disposal without removing the knockout plug.
• Remove the knockout plug from the disposal. Waste tee or disposal is clogged.
• Remove knockout plug on the waste tee or disposal.
| Water supply line is kinked under dishwasher.
•  Feed the drain and water supply hoses through the hole under the sink. Then gradually slide the dishwasher into the
cabinet while pulling on the hoses under the sink to take up any slack. This helps avoid kinking the hoses or trapping
them beneath the dishwasher.
House water supply is not turned on.
•  Turn the water faucet on.

OPERATION

Before Using
WARNING

• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.

NOTE

• Connect to the hot water supply only. The water supply temperature should be a minimum of 120 °F (49 °C) for better washing performance and shorter cycle time.
• Follow the instructions for loading the dishwasher to ensure effective cleaning.
• Remove insoluble items such as bones, toothpicks, and pieces of paper while loading the dishwasher.

Quick Start

1. Load the dishes.
   •  Pull each rack out and load the dishes as described in this manual.
   •  Only load items that are dishwasher-safe.
   •  Scrape the dishes free of excess food, bones, and any other hard, non- soluble residue. Remove solid, burned-on scraps from dishes prior to loading in the dishwasher.
   •  Place items with deep dish bottoms at an angle to help water run off and speed the drying process.
   •  Do not load items that are not heatresistant or have decorative metal trim.

2. Add the detergent.
   • Using the guidelines in this manual, fill the detergent cup with the recommended amount of detergent and close the lid. If a prewash is desired, the recess on top of the lid should also be filled with detergent.

3. Turn on the dishwasher.
   • To turn on the display panel, press the Power button.

4. Check the rinse aid.
   • The Rinse Aid Refill LED will flash if the level of rinse aid in the dishwasher is low. Add rinse aid if the level is low to maintain the effectiveness of the dry cycle.

5. Select the cycle and options.
   •  Select the cycle and options that best fit the load by referring to the Cycle Guide. The display will show the estimated time for the cycle and options selected.

6. Operate the dishwasher.
   •  Method 1
   – Press the Start button and then close the door in less than four seconds to operate the dishwasher. If the door is not closed within four seconds, the white LED with
   time flashes, an audible tone is heard, and the cycle does not start.
   •  Method 2
   – Close the door first and then press the Start button to operate the dishwasher.
   NOTE
   • If the door is opened during the cycle, the dishwasher will stop. To resume the cycle, see methods 1 and 2 above.
   • If the door is opened during the cycle and is not closed within four seconds after selecting the Start button, or if the door is closed without pressing the Start button, the white LED with time flashes, an audible tone is heard, and the cycle does not start.

7. End of cycle.
   • When the cycle is complete, a chime will sound and the display will show ENd until the door is opened or Power is pressed. To activate or deactivate ENd
   display, refer to the Using the Option Setting Mode topic.
   • It is normal for the dishwasher to chime continuously if you open it during operation or just after the cycle ends. The dishwasher is letting you know that the interior
   temperatures of the unit are hot and to use caution when reaching inside. Once the unit has cooled down, the chiming will stop.

CAUTION

• Do not open the door during operation or immediately after it has completed the wash cycle as the escaping steam may cause scalding as the door is opened.

NOTE

•  Empty the lower rack first and then the upper rack. This will avoid water dripping from the upper rack onto dishes in the lower rack.

Auto-Off
The dishwasher automatically turns off after four minutes of inactivity if paused or if no cycle is started.
Control Panel
Control Panel Features

1. Power On/Off Button
   • Press this button to turn the washer on or off.
   • After the cycle is complete, the power automatically turns off for purposes of safety and economy.
   • If there is a power surge, power outage, or disruption of any kind, power is automatically turned off for safety.
   • When power is connected again, the dishwasher will turn on automatically and resume the cycle.

2. Option Setting Mode
   • You can set various options by using the Option Setting Mode.
   • While a appliance is off, press Power and Remote Start simultaneously to enter the Option Setting Mode.
   • Refer to the Using Option Setting Mode topic for each function of the Option Setting Mode.

3. Display
   • Rinse Aid Refill
   – This LED illuminates when the rinse aid level is low. The LED automatically shuts off when the rinaid is refilled or the level is set to 0.
   – To adjust the rinse aid level, refer to the Using the Option Setting Mode topic.
   • Machine Clean
   – The Machine Clean LED flashes every 30 cycles. To activate or deactivate the LED, refer to the Using the Option Setting Mode topic.
   •  : Digital Display
   – The digital display on the control panel shows the ESTIMATED cycle time. When the cycle and options are selected, the display shows the total estimated time to  complete those selections. During operation, the display shows the remaining estimated operating time.
   NOTE

• The estimated time shown on the display does not include delay times for heating water, etc.

• If Delay Start is selected, the display shows the delay time in hours.

•  Cycle time may vary depending on the soil level of your load.

• CL : Control Lock
  – The Control Lock feature helps prevent settings from being changed during a cycle. Selecting this feature locks all of the buttons, except for the Power button, on the control panel. This feature does not lock the door.
  – While a cycle is running, press and hold Night Dry and Delay Start simultaneously for three seconds to activate or deactivate Control Lock.
  – To start a new cycle, deactivate Control Lock.

• Sanitized
  – If the Steam option is added to a cycle, the Sanitized indicator stays lit at the end of the cycle if the dishes were properly sanitized (except the Refresh cycle).

• Wi-Fi
  – When the appliance is connected to the internet through a home Wi-Fi network, this LED illuminates.
  – Press and hold Remote Start for approximately three seconds to connect to the network.

Cancel Button

•  The drain pump activates and the cycle cancels. Once the dishwasher finishes draining, the power turns off.
• Press and hold Start for three seconds to activate.

Start Button

• To operate the machine, either press Start and close the door within four seconds or close the door and press Start.
• An alert will sound when the door is not closed within 4 seconds after you press Start button.

Wash Cycles
Select your desired cycle.
Auto
This cycle senses the soil amount and soil toughness and is optimized to achieve the best cleaning.
Normal
This cycle is for daily, regular, or typical use to completely wash a full load of normally soiled dishes. The Dry Boost Low option is recommended for optimal energy efficiency. Select the Night Dry option if leaving dishes overnight.

• After the cycle ends, the fan runs for an hour to help vent the warm, moist air in the tub. You can stop the fan by opening the door after the cycle ends.

Heavy
This cycle is for heavily soiled dishes and dishes with hardened on soil. This cycle defaults to the strongest spray intensity and uses it to wash heavily soiled dishes.
Delicate
Use this cycle to clean delicate items such as fine china and stemware.
1 Hour
This cycle will clean and dry lightly soiled dishes in 1 hour.

• This cycle offers heated drying. To improve drying results, add heated dry time by selecting the Dry Boost option.

Refresh
This cycle freshens up and warms dishes that have been unused for a long time.

• Do not use detergent when using this cycle.
• The steam option cannot be turned off on this cycle.

Download Cycle
Use a dedicated cycle downloadable via Wi-Fi or NFC. You must install the LG ThinQ smartphone app to download cycles other than the default Machine Clean cycle.
NOTE

• Only the cycle code for the current Download Cycle appears on the appliance. See the smartphone app for cycle codes, names, and more information about the available cycles.
  – Default Cycle : P1-Machine Clean

• Machine Clean (P1)
  This cycle is for cleaning the inside of the dishwasher. Use the cycle without dishes in the machine. It eliminates residual soils, odor, white spots, and other dirt. Add citric acid or another cleaning agent for more effective results.

• Express (P2)
  This cycle will quickly clean lightly soiled dishes.
  – This cycle does not have drying.

• Rinse (P3)
  This cycle is a quick rinse for dishes that will not be washed immediately. The cycle rinses dishes that have excess soil to soften dried on residue. Rinsing the dishes helps prevent odors in the dishwasher. No detergent should be used.
  – This cycle does not have drying.

• Pots & Pans (P4)
  Cleans heavily soiled cookware. No more hand scrubbing frying pans and pots.

• Casseroles (P5)
  Cleans greasy and heavily soiled dishes. Casseroles come out clean.

• Glassware (P6)
  Safely washes delicate glassware, leaving it sparkling.

• Night Care (P7)
  Quietly washes dishes overnight. Sleep soundly knowing dishes will be clean in the morning.

Options and Extra Functions
Select the desired cycle and then select the options for that cycle.
Steam
This option adds steam at the start of the cycle to improve wash performance.
If the Steam option is added to a cycle, the Sanitized indicator stays lit at the end of the cycle if the dishes were properly sanitized (except the Refresh cycle). If the dishwasher could not properly sanitize the dishes because the Steam option was not selected, the cycle was interrupted or the water could not be heated to the required temperature, the indicator will not light up at the end of the cycle. Open and close the door or press POWER to turn the indicator off.
NOTE

• This high temperature rinse sanitizes dishes and glassware in accordance with the NSF/ANSI Standard 184 for residential dishwashers. Certified residential dishwashers are not intended for use in licensed food establishments. Only sanitizing cycles have been designed to meet the requirements for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, that all cycles on a certified machine have passed the sanitization performance test.

Using the Flexible Zone
This option adjusts the wash intensity to target different zones inside the dishwasher. Set it to wash just the upper rack or lower rack, or set the intensity to soft for the upper spray arm and strong for the lower spray arm.
The Flex Zone is off by default. Press the Flex Zone button to customize settings.

• Press the Flex Zone button repeatedly to select one of the three modes.

•  Place heavily soiled dishes like plates and bowls in the lower rack and lightly soiled dishes like cups and small plates in the upper rack to get the best results.
| Small loads & light soil
• Use just the upper rack to save energy and time.
| Small loads & heavy soil
•  Use just the lower rack to save energy and time.

High Temp.
Raises the main wash temperature to improve cleaning.
Dry Boost
Select the Dry Boost option for better drying performance. This option adds heated drying time to the cycle for better drying results. Mode| Description
---|---
Dry Boost Low| Press the Dry Boost button once, for optimal energy efficiency.
Dry Boost High| Press the Dry Boost button twice, for better drying results.
Dry Boost Off| Press the Dry Boost button three times to turn off the Dry Boost option.

• If the rinse aid dispenser is empty, the Dry Boost Low option is automatically added to all cycles (except the Normal, 1 Hour cycle), unless you set the rinse aid dispenser to L0.

Night Dry
Dishes are often left in the dishwasher overnight after the cycle ends. This can result in the steam inside the tub condensing on dishes, leaving them wet. This option runs the ventilation fan periodically to help vent the steam from the tub.

• The Night Dry option is selected by default for all cycles for which it is available, except the Normal cycle.

Delay Start
This feature delays the start of a selected cycle. Each time the Delay Start button is pressed, the delay time increases by an hour. The delay time can be set from 1 to 12 hours, in one-hour increments.
Remote Start
Use a smartphone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle. Once this function is enabled, you can start a cycle from the smartphone application. If the door is not closed within 4 seconds after pressing Remote Start, Remote Start is canceled.
Cycle/Option Guide
The cycle guide below shows the available options for each cycle.Cycle| Auto| Normal| Heavy| Delicate| 1 Hour| Refresh
---|---|---|---|---|---|---
Soil Level| All levels| All levels| Heavy| Light| Light| Light
Water
Usage| (L)| 13.2 – 23.7| 9.2 – 29.2| 23.9 – 27.0| 16.6 – 21.7| 18.| 8.0
(gal)| 3.5 – 6.3| 2.4 – 7.7| 6.3 – 7.1| 4.4 – 5.7| 5.| 2.
Wash Time with
Options (Mins.)| 107 – 235| 109 – 220| 167 – 231| 110 – 175| 60 – 105| 57 – 107
Cycle| Auto| Normal| Heavy| Delicate| 1 Hour| Refresh
---|---|---|---|---|---|---
Available
Options| Steam| | | | |  |
Flex Zone| | | |  |  |
High Temp.| | | |  | |
Dry Boost| | | | | |
Night Dry| | | | | |
Delay Start| | | | | |

• Default setting
  Option cannot be turned off
  NOTE**

  • Actual water consumption will vary depending on soil level and hardness of water.
  •  The actual running time and cycle time displayed may change depending on options chosen, soil level, water temperature, and hardness of water. Therefore, display time and actual running time can be different.
  •  Options are not available for Download Cycle. The Machine Clean cycle is the default Download Cycle.

Using the Option Setting Mode
You can set various options by using the Option Setting Mode.

1. Ensure the appliance is off.
2. Press Power 1 and Remote Start 2 simultaneously to enter the Option Setting Mode.
3. Refer to the table to set up each function.

NOTE

• Machine Clean Reminder
  – The Machine Clean LED flashes every 30 cycles. You can activate or deactivate the LED.

• Rinse Aid Level
  – You can adjust the level of rinse aid from L0 to L4.
  – For more information, refer to the Rinse Aid Dispenser Adjustment section.

• Clean Light – The default ON setting keeps the green light on until the door is opened. If the setting is changed to OFF, the green light turns off after 90 seconds.

• Chime Sound
  – You can turn on/off the volume of the button sound or notification sound.

NOTE

– The error alert sound cannot be turned off.

• Auto Setting
  – The default ON setting selects options automatically for better washing and drying performance.
  – If the setting is changed to OFF, the options are not selected.

• End Sound
  – You can turn on/off the End sound.

Loading the Dishwasher
The extra tall tub allows loading of dishes, pans, or other utensils up to 14″ high. For effective washing performance, always follow these instructions.

• Remove large particles of food debris from plates including bones before loading.
• Items with burnt on food should be soaked prior to loading in the dishwasher.
• Deep pots or dishes should be placed upside down.
• Make sure that all items do not touch each other.

Non-Dishwasher Safe Items
The combination of high water temperature and dishwasher detergents may damage certain items.
Do not wash the following items in the dishwasher.

• Copper or anodized aluminum
• Hand painted silver or gold leaf china
• Wood or bone handled utensils
• Iron or non-rustproof utensils
• Plastic items which are not dishwasher safe
• Sterling silver or gold-plated flatware or delicate or metal-rimmed china
• Fragile items such as crystal glasses

CAUTION

• Do not place pots or pans with plastic handles in the appliance as the handles may deteriorate due to the heat and detergent.

Loading the Silverware Basket
The silverware basket has separators to avoid scratching and tarnishing of delicate silverware.
Loading Silverware into the Basket
Loading 10 Place Settings

Loading 12 Place Settings

Silverware Loading Tips:

• For best cleaning results, use the top separators in the basket when loading silverware. The separators will prevent nesting of silverware.
• Load sharp items, such as knives, pointing down.
• When unloading the dishwasher, it is best to start with the silverware basket. Doing so will prevent water droplets from falling on your silverware from the upper rack.

WARNING

•  Be careful when loading and unloading sharp items. Load sharp knives with the handles up toreduce the risk of personal injury.

Loading the Lower Rack
Loading Dishes into the Lower Rack
Loading 10 Place Settings

Loading 12 Place Settings

Lower Rack Loading Tips:

• Plates should be positioned upright and facing the center of the rack, and pots, pans and large dishes must be turned upside down.
• Load dinner plates, dishes, soup bowls, etc. between the tines.
• Load cookie sheets, cake pans and other large items at the sides or back of the rack. Loading these items in the front of the dishwasher can prevent the water spray from reaching the detergent dispenser.
• Make sure that pot handles and other large items do not stop the rotation of the spray arms.
• The lower rack should not be used for small items such as cups, wine glasses, or small plates. These items should be loaded in the upper rack.
• Make sure that large items do not interfere with the rotation of the spray arms, and do not prevent the detergent dispenser from opening.

Folding Down the Lower Tines
Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes.

Loading Dishes & Pots

Loading Pots & Bowls

NOTE

• The silverware basket ships installed at the back of the bottom rack. For best performance, install it along the right side as shown.

|
---|---

Loading the Upper Rack
Loading Dishes into the Upper Rack
Loading 10 Place Settings

Loading 12 Place Settings

Upper Rack Loading Tips:

• Place cups and glasses in the rows between the rack tines. Placing them over the rack tines can lead to breakage and water spots.
• To avoid chipping, do not let stemware touch other items.
• Place items so that the open end faces down for cleaning and drying.
• Do not stack items on top of each other.
• Use the upper rack for small or delicate items such as small plates, cups, saucers, glasses, and dishwasher-safe plastic items.
• Cups, glasses, and bowls must be positioned upside down.
• Make sure items do not interfere with the rotation of the spray arms above and below the upper rack.
• When loading larger items in the upper rack, such as wine glasses or taller cups, it may be necessary to remove the cutlery rack if one is present. (For models with utlery rack)

Loading the Cup Rack
This feature is only available on some models. Extra cups or cooking utensils can be laid on the fold down cup racks, which also provide support for long- stemmed glasses.

The cup racks can be folded up out of the way for tall glasses.

Re moving and Replacing Cup Rack
This feature is only available on some models. The left and right cup racks are interchangeable and can be removed.

1. Slide the cup rack down into its closed position.

2. Locate the assembly slot1 on the cup rack, align the slot with the bar, and firmly pop the rack off the support bar on that side.
   • The rack on the left pops free at the back. The rack on the right pops free at the front.

3. Slide the cup rack off the support bar on the opposite side.

4. Follow the instructions in reverse to replace the cup rack.

Folding Down the Upper Tines
Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes.

Loading Dishes & Pots

Height Adjustable Upper Rack
The upper rack adjusts up and down. Raise the upper rack to allow items up to 14″ tall in the lower rack. Lower the upper rack to allow dishes up to 12″ tall in the upper rack. The dishwasher ships with the upper rack raised.
There are three available positions for adjusting the height of the upper rack to create more space.

WARNING

• Before adjusting, ensure the rack is empty of all dishes. Otherwise dishes may get damaged or you may get injured.

NOTE

• Raise the upper rack without pushing the buttons on each side. Pushing the buttons when raising the rack will prevent the rack from locking into position.

• To set the rack to the middle position, it may be easier to lower the rack all the way down and then raise each side of the rack individually until it clicks into place.

• Before pushing the upper rack into the dishwasher, ensure the rack height is the same on both sides. If the height is not the same on both sides, the dishwasher door will not shut and the upper spray arm will not connect to the water inlet.

• There is a 2 3/16 inches (56 mm) gain in height when the upper rack is moved to the lower position.

• After adjusting the rack levels, check that the spray arms are free to rotate.

• When the upper rack is in the lower position, make sure the rack and the spray arm do not hit the items on the lower rack.

• When the upper rack is in the lower position, push in the upper rack first, and the lower rack later.

• Pull out the lower rack first, and the upper rack later.

Lowering the Rack
Hold the rack at the center of each side to support its weight. Then, push the button on each side to release the rack and lower it into position.

Raising the Rack
Lift the rack at the center of each side until the rack locks into place in the upper position. It is not necessary to lift the lock levers to raise the rack.

Removing the Snap-In Gliding Upper Rack
This feature is only available on some models.
These instructions are for models with snap-in rack supports rather than wheeled rack supports.
CAUTION

• The snap-in upper rack should only be removed for servicing. If you need to remove the rack, wear gloves and handle the screwdriver carefully to avoid personal injury or  damage to the dishwasher.

1. Pull the upper rack out until it stops. Remove any contents from the rack.
2. To remove the front rack supports from the rails, push the front hooks open with a flat lade screwdriver while pulling the front of the rack up to snap the front rack support out of the hooks. Repeat to snap the front support out on the opposite side.
3. To remove the back rack supports from the rails, hold a side rail with one hand, lift the front of the rack, and firmly push the rack back to snap the support out of the hooks in the rear. Repeat on the opposite side.
4. To replace the rack, place the back rack supports behind the rear hooks and pull the rack forward to snap the supports into the hooks. Then align the front rack supports with the front hooks and push the front of the rack down to snap the supports into the front hooks.

Loading the Cutlery Rack
The cutlery rack is best suited for flatware. The separators on the cutlery racks help keep flatware separated to avoid damage and improve cleaning.
NOTE

• For best cleaning performance, place flatware in the silverware baskets. Heavily soiled utensils or items with baked on foods should be placed in the middle rack or spoon basket for best performance.

Loading Silverware into the Cutlery Rack
This feature is only available on some models.
Loading 10 Place Settings

CAUTION

• Do not place bowls in the center of the cutlery rack. The door may not close properly, resulting in leakage.

Height Adjustable Tray
This feature is only available on some models.
The tray on the left side can be adjusted to a high or low position to accommodate utensils or cutlery of different sizes. Remove dishes before adjusting the tray. Adjust the tray by sliding the lever.

Removing the Cutlery Rack
The entire cutlery rack can be removed if more space is needed on the upper rack for larger items. Always remove the cutlery from the rack before removing the rack.
Pull the rack out to the end of the rails. Then, lift the front of the rack so that the rollers clear the stop on the end of the rail. The rack can now be slid forward and removed from the rails.

WARNING

• Be careful when loading and unloading items with sharp edges. Load sharp knives with the blade down to reduce the risk of injury.

Folding Down the Cutlery Tines
Fold tines to fit flatware.

Pull tines back up to fit smaller dishes.
Adding Cleaning Products
Adding Detergent to the Dispenser

• Remove the label on the dispenser prior to running the dishwasher for the first time.
• The amount of detergent needed depends on the cycle, load size, and soil level of dishes.
• Put detergent into the detergent compartment before starting any cycle, except the Rinse (Download Cycle: P3) cycle.

WARNING

• Dishwasher detergent and rinse aid contain chemical components, like all other household detergent. So, they must be kept out of the reach of children.

CAUTION

• Use only detergent intended for dishwashers. Incorrect detergent may cause the dishwasher to fill with suds during operation. Excess suds may reduce wash performance and may cause the dishwasher to leak.
• To avoid damaging the dispenser and blower cover, do not use them to pull up and close the dishwasher door.

NOTE

• After completion of the wash program, check whether the detergent was completely washed out.
• Some dishwasher detergent tablets may become stuck in the dispenser due to their excessive size. Tablets can be placed onto the base of the wash tub next to the filter before starting the cycle.
• Too much detergent can leave a film on dishes and in the dishwasher, resulting in poor wash performance.
• If dishwasher detergent tablets are used without liquid rinse aid, the dishes and dishwasher interior will have excessive moisture. Select the Dry Boost option for better drying performance.
• Using liquid rinse aid improves drying performance by allowing water to drain off of dishes after the final rinse.
•  Do not use detergent tablets for shorter wash cycles. The tablet may not dissolve completely, causing detergent residue on dishes and inefficient cleaning.
• Using a wash booster helps remove spots, residue, and the white film caused by hard water. It does not help remove excess detergent residue.

1. Push the button on the dispenser lid to open the cover.

2. Add dishwashing detergent to the main wash compartment until the level is between the lines marked 15 and 25.
   •  Fill to over the 25 line for hard water or heavily soiled loads.
   •  Fill to the 15 line for soft water or lightly soiled loads.

3. Slide the detergent lid closed until it clicks.

4. If a prewash is desired, fill the recessed prewash compartment area on the lid with detergent.

Adding Rinse Aid to the Dispenser
The Rinse Aid Refill LED appears in the display when more rinse aid is needed.
The use of rinse aid is recommended to prevent water spots on dishes and to enhance drying performance.
NOTE

• Only use liquid rinse aid in the dishwasher.
• Do not overfill the rinse aid dispenser.
• Wipe off any spilled rinse aid around the dispenser.

1. Open the rinse aid lid by lifting up the flap.

2. Add a liquid rinse aid to the maximum fill level. Allow the rinse aid to settle in the dispenser while filling, or air bubbles may result in poor drying performance. Avoid
   overfilling the dispenser.

3. Close the lid to lock the dispenser. Rinse aid is dispensed automatically during the final rinse cycle.

Rinse Aid Dispenser Adjustment
The dispenser has five adjustment levels. The dishwasher is programmed at the factory for a rinse aid dispenser level of 2. This can be checked and adjusted from the control panel.
NOTE

• Adjust the setting higher if you have hard water and notice calcium buildup on your dishes.
• Setting the rinse aid control too low will contribute to spotting and streaking on dishes and poor drying performance.
• Setting the control too high can cause foaming, which will cause poor wash performance.

1. Ensure the appliance is off.
2. Press Power and Remote Start simultaneously to enter the Option Setting Mode.
3. Press Dry Boost to change the rinse aid dispenser setting. Each press of the button changes the setting one step from L0 to L4.
4. Once the desired rinse aid dispenser setting is selected, press Start to save.

Refilling the Rinse Aid
How often the dispenser needs to be refilled depends on how often dishes are washed and the rinse aid setting used.

• The Rinse Aid Refill LED flashes when more rinse aid is needed, unless the rinse aid dispenser setting is set to L0.

SMART FUNCTIONS

LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features

• Monitoring
  – Check the current status, cycle, options, running time and cycle end time for the appliance on a single screen.

• Download Cycle
  – You can download new and specialized cycles that are not included in the standard cycles on the appliance. Connect the appliance to the app to download a variety of specialty cycles specific to the appliance. Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded.

NOTE

• Only one downloaded cycle can be stored on the appliance at a time.

• The Machine Clean (P1) cycle is the default downloaded cycle.

• Machine Clean Coach
  – This function shows how many cycles remain before running the Machine Clean (Download Cycle: P1) cycle.

• Smart Diagnosis
  – This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.

• Settings
  – Set the Rinse Aid Dispenser Level, Machine Clean Reminder, Signal Level and Clean Indicator Light.
  When the cycle is complete or the appliance has problems, you have the option of receiving push notifications on a smart phone.

• Push Alerts
  – Turn on the Push Alerts to receive appliance status notifications.
  The notifications are triggered even if the LG ThinQ application is off.

• Energy Monitoring
  – You can use the energy monitoring function to check the estimated power usage.

NOTE

• If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again.
• This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.

Before Using LG ThinQ Application

1. Check the distance between the appliance and the wireless router (Wi-Fi network).
   • If the appliance is too far from the router, the signal strength becomes weak. It may take a long time to connect or installation may fail.

2. Turn off the Mobile data or Cellular Data on your smartphone.

3. Connect your smartphone to the wireless router.

NOTE

• To verify the Wi-Fi connection, check that the WiFi LED on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
• LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
• If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
• The network connection may not work properly depending on the Internet service provider.
• The surrounding wireless environment can make the wireless network service run slowly.
• If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
• Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
• If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again.

Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
Using the Appliance Remotely
Remote Start
Use a smartphone to control the appliance remotely or check to see how much time is left in the cycle.
Using Remote Start

1. Load the dishes into the dishwasher.
2. Press the Power button.
3. Make sure that the Wi-Fi is connected.
4. Press the Remote Start button and close the dishwasher door to enable the Remote Start function.
5. Start a cycle from the LG ThinQ application on your smartphone.

NOTE

• Once the Remote Start mode is enabled, you can start a cycle from the LG ThinQ application, but the cycle and option keys on the appliance are deactivated. To activate the keys, disable Remote Start.
• The door must be closed in order to activate the Remote Start mode.

Disabling Remote Start
While Remote Start is activated, open the dishwasher door or press the Remote Start button with the door closed.
Radio Equipment Specifications Type| Frequency Range| Output Power
---|---|---
Wi-Fi| 2412 MHz – 2462 MHz| < 30 dBm
Bluetooth| 2402 MHz – 2480 MHz

FCC Notice
The following notice covers the transmitter modulecontained in this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1. This device may not cause harmful interference and
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be colocated or operating in conjunction
with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
Industry Canada Statement
This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licenceexempt RSS(s).
Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body.
NOTE

•  THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.
Smart Diagnosis™ Function
Use this feature to help you diagnose and solve problems with your appliance.
NOTE

• For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
• The feature may be subject to change without prior notice and may have a different form depending on where you are located.

Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.

• Launch the LG ThinQ application and select the Smart Diagnosis ™ feature in the menu. Follow the instructions provided in the LG ThinQ application.

Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.

• Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

1. Press the POWER button to turn on the appliance.
   • Do not press any other buttons.

2. Place the mouthpiece of your smartphone close to the logo.

3. Press and hold the Download Cycle button for 3 seconds or longer while holding the smartphone mouthpiece to the logo until the data transfer is complete.
   •  Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed.

4. After the data transfer is complete, the diagnosis will be displayed in the application.

NOTE

• For best results, do not move the smartphone while the tones are being transmitted.

MAINTENANCE

To maintain performance and prevent trouble, it is important to check the outside and inside of the dishwasher, including filters and spray arms, at regular intervals.
WARNING

• When cleaning the outside and inside of the dishwasher, do not use benzene or thinner. Otherwise, it may cause fire or explosion.
• To prevent injury during care and maintenance or cleaning, wear gloves and/or protective clothing.

Cleaning and Care
Cleaning the Exterior

• Do not use scrub pads or abrasive cleaners on the exterior of the dishwasher.
• Most soil can be removed using a soft, damp cloth or sponge. A mild soap can be used to help release stubborn soil. Rinse and wipe dry with a soft cloth after cleaning.
• Stainless steel surfaces can be polished using a stainless steel cleaner. Follow the instructions on the cleaner, and wipe in the direction of the grain.

CAUTION

• If cooking oil is spilled on the exterior of the product, wipe it off immediately. Do not clean the exterior of the product with cleaners which contain alcohol, thinners, bleach, benzene, flammable liquids, or abrasives. These substances may discolor or damage the appliance.

Cleaning the Interior

• Clean the interior of the dishwasher periodically with a soft, damp cloth or sponge to remove food and dirt particles.
• To remove white spots and odor from inside the dishwasher, run an empty cycle, without detergent, with one cup of white vinegar in a dishwasher safe glass or bowl placed on the upper rack. (Vinegar is an acid and with constant use it could damage the appliance.)
• Using Machine Clean
  – Run the Machine Clean (Download Cycle: P1) cycle once a month or after every 30 cycles to eliminate residual soil, odor, white spots and other dirt inside the appliance. The Machine Clean (P1) cycle is the default Download Cycle.

1.  Remove all dishes from the appliance.
2. Add 3 tbsp. (40 g) of citric acid to the detergent dispenser or follow the manufacturer’s instructions if using a dishwasher cleaning agent. Do not use dishwasher detergent.
3. Run the Machine Clean (Download Cycle: P1) cycle.
4. Press Start.

NOTE

• Run the Machine Clean (Download Cycle: P1) cycle once a month, or more often if needed, to remove detergent buildup and other residue.
•  If you have not used the dishwasher for a long time, refresh the inside by running the Machine Clean (Download Cycle: P1) cycle without detergent. When the cycle is finished, clean the inside and outside of the dishwasher according to the MAINTENANCE instructions.

Clogged Drain Air Gap or In-Sink Disposal
Check the drain air gap or in-sink disposal if the dishwasher is not draining well.

NOTE

• The drain air gap and disposal are external plumbing devices that are not part of the dishwasher.
• The warranty provided with the dishwasher does not cover service costs directly associated with the cleaning or repair of the external drain air gap and disposal.

Cleaning the Air Gap

1. Turn off the dishwasher.
2. Remove the air gap cover and the plastic cap underneath it.
3. Clean out any debris with a toothpick or brush.
4. Replace the plastic cap and air gap cover.

Cleaning the Filters
WARNING

• Be cautious of sharp edges when handling the stainless steel filter.

CAUTION

• Remove food residue caught in filters to prevent the buildup of odor-causing bacteria and possible drainage problems.

NOTE

• For best wash performance, clean the filter after each load. If food debris remains in the filter, it may cause an odor.
  In areas with hard water, clean the filter at least once a month with a soft brush.

• Clean the filters using non-abrasive materials and warm running water.

1. Remove the lower rack and position the bottom spray arm so a wider vee is open to the front.
2. Turn the inner filter counter-clockwise and take out the assembled inner filter and stainless steel filter. With the filters removed, check the sump opening and remove any foreign materials, if needed.
3. Clean the filters with a soft brush under running water. Reassemble the filters before reinstalling them.
4. To replace the assembled filters, position the spray arm so the wider vee is toward the front. Fit the filters back into the filter holder and secure them by turning the inner filter clockwise until it clicks into place.

NOTE

• Make sure the filter is assembled correctly before starting a cycle. When assembling, rotate the filter firmly until it clicks.

Recommended Filter Cleaning Schedule Number of Loads Per Week| If you wash dishes before loading| If you scrape and rinse dishes before loading
---|---|---
1 – 3| Every 6 months| Once a year
4 – 7
8-12| Every 6 months
13 – 14
Number of Loads Per Week| If you only scrape dishes before loading| If you do not scrape or rinse dishes before
loading
---|---|---
1 – 3| Four times a year| Once a month
4 – 7| Twice a month(every 15 days)
8 – 12| Eve 1.5 Every months| Every week
13 – 14| Twice a week

Cleaning the Spray Arm
If the spray arm holes are blocked by any food residue, dishes may not be cleaned well due to improper water spray.
It is recommended that the spray arms be cleaned once every two weeks.
Cleaning the Lower Spray Arm

1.  Make sure that the water jet holes are not blocked by food particles.
2.  If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool.

CAUTION

• To avoid breaking the rolling spray arm sections, do not pull or manually rotate them.

Cleaning the Upper Spray Arm

1. Pull the upper rack forward. Make sure that the water jet holes are not blocked by food particles.

2. When cleaning is necessary, remove the upper spray arm by turning the nut on the bottom of the spray arm 1/8 turn counterclockwise and pulling down.

3. Remove food particles by rinsing or shaking the spray arm.

4.  If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool.

5. After removing the food residue, clean the spray arms under running water.

6. After cleaning the upper spray arm, press it up into place. Turn the nut 1/8 turn clockwise to make sure that the nut locks back into place.

7. After assembly, make sure that the spray arms rotate freely.

Seasonal Maintenance and Storage

• If you will be absent for an extended period of time during warmer months, close the water valve and disconnect the power supply line, or turn off the circuit breaker. Clean the filter, tub and dispenser to prevent odor.
• If you will be absent for an extended period of time during colder months and there is a possibility of freezing temperatures, winterize the water supply lines and the dishwasher itself. Winterization must be performed by qualified service personnel.

TROUBLESHOOTING

The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service.
Before Calling for Service

FAQs

Q: Does this dishwasher require a rinse aid to be used?****

– A: Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. If a rinse aid is not used, water may remain on the dishes and the tub. Rinse aid helps to ensure that the majority of the water has been sheeted off of the dishes at the end of the rinse and that the load is ready for the dry cycle.

Q: What can be done if my dishes have a cloudy, white film on them after a wash?****

– A: The cloudy film is usually caused by minerals in the water reacting with the dishwasher detergent.
– First, be certain not to use too much detergent. Refer to Adding Detergent to the Dispenser section for recommended detergent amounts. Add an extra rinse to the cycle. – – – LG Dishwashers use less water than traditional dishwashers, so adding an extra rinse helps to rinse the film away. If the water supply is hard, it may be necessary to add a performance booster that addresses the hard water condition.

Q: How do I remove white film on the tub?****

– A: Measure 3 tbsp. (40 g) of citric acid powder and use it to fill the main detergent compartment. Run a Machine Clean (Download Cycle: P1) cycle. Do not use detergent.

Q: What steps can I take to improve drying results?****

– A: Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. – – – – This will ensure your dishwasher has a consistent supply of hot water from start to finish. Using the High Temp. setting also aids in keeping the inner drum temperature and dishes hotter before drying begins.
– LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.
– Water tends to bead rather than sheet off plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Dry Boost or  Night Dry option or both for better drying results. When the rinse aid is empty, the Dry Boost option is selected automatically (except the Normal, 1 Hour cycle).
– Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.

Q: What is the hybrid drying system?****

– A: The dishwasher does not rely on a heating element for the drying process; instead, it relies on the heat that is retained by the dishes and the tub during the wash and rinse cycles to turn the moisture in the tub into humidity.
– Warm, moist air in the dishwasher is then pulled into a condensing duct in the door by a fan. The air then cools, which causes the humidity to condense. Room temperature air is also drawn into the duct to help the air cool down faster. When this moisture condenses into a liquid, it is drained out.
NOTE
– Rinse aid is required to enhance the drying performance. If no rinse aid is used, water may remain on the dishes and the tub.

Q: Why am I hearing a whistling sound from the dishwasher?****

– A: It is important to determine the duration of the noise and when it happens (what part of the cycle).
– When water is drawn into the dishwasher, a whistling noise can be heard. This is normal. If the water pressure is too high, it will be louder, so it may be necessary to adjust the water valve to lower the pressure if the noise is too loud.

Q: What kinds of dishes can be placed in the dishwasher?****

– A: Ensure that the dishes you place in the dishwasher are dishwasher safe. Plastic dishware will not dry as effectively as glass and metal dishware. Plastic items do not retain heat as well as glass and metal dishware. Plastic cups and dishes may require some hand drying before being put away at the end of the cycle.

Q: Can I run a drain only cycle?****

– A: To drain standing water, press and hold Start for three seconds until the cycle stops. Once the dishwasher finishes draining, the power turns off.

Q: Why does my dishwasher continuously chime if I open the door during a cycle or right after the cycle has finished?****

– A: This is normal. The dishwasher is letting you know that the interior temperatures of the unit are hot and to use caution when reaching inside. Once the unit has cooled down, the chiming will stop.

Q: What is Control Lock and how is it activated?****

– A: Control Lock is a feature that prevents the controls from being changed during the cycle. It does not prevent the door from being opened or the unit from being powered off. To activate or deactivate, press and hold Night Dry and Delay Start simultaneously for three seconds.

Q: Can I add an extension to the drain hose?****

– A: If a drain hose extension is required, use a 5/8″ or 7/8″ inside diameter, 2 ft ~ 3 ft. length hose and a coupler to connect the two hose ends.

Q: An LED is blinking, the machine is chiming, and the dishwasher won’t start. What is wrong with the dishwasher?

– A: This is a safety feature. The door must be closed within four seconds of pressing the Start button. If the door is not closed within four seconds, an LED flashes, an audible alert sounds, and the dishwasher does not operate. To start the dishwasher, open the door and either close the door and press Start (front controls) or press Start and close the door within four seconds (top controls).

Q: Should I pre-rinse dishes before loading them?****

– A: No, you don’t need to pre-rinse the dishes before loading especially if using the Normal and Auto cycles. The dishwasher washes dishes clean without pre-rinsing.

1. On the www.lg.com home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials.
2. Select a product category and then pick a topic or search a keyword.

NOTE

• Scan this QR code to quickly access the video search page on the LG website.

http://www.lg.com

• Check for a clogged, kinked or frozen water inlet hose.
• Check water supply.
| Drainage Problem.
• Check for a clogged, kinked or frozen water drain hose.
Air gap or disposal is clogged.
• Clean air gap or disposal.
Filters are clogged.
• Clean filters.
| Overusing caused by improper detergent, such as liquid dish soap.
• Do not use hand dishwashing liquids. Only use detergents which are designed for use in automatic dishwashers.
• A bE error can appear if dishes soiled with a lot of foamy food, such as whipped cream, are
loaded in the appliance. To clear the error, turn the appliance off and start a new cycle.
• To remove detergent residue in the tub, pour approximately 4 oz – 8 oz (100 ml – 200 ml) of milk into a shallow bowl, place it in the upper rack and then run the appliance on the Auto cycle.
Failure to level dishwasher.
• Make sure that the appliance is properly leveled.
| Water leakage
• Turn off the water supply to the dishwasher and call an LG Electronics Customer Information Center at 1-800-243-0000 (U.SA.) or 1-888-542-2623 (Canada).
• The dishwasher makes an alert sound for 10 seconds, and runs the drain pump intermittently. If power is turned off to the machine, the machine powers back on automatically until the AE error is resolved.
| Excessive Water supplied.
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1888-542-2623 (Canada).
Problem| Possible Cause & Solution
---|---
| Heater circuit failure.
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1888-542-2623 (Canada).
| Water temperature sensor error
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1888-542-2623 (Canada).
| Heated air temperature sensor error
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1888-542-2623 (Canada).
| Wash motor error
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1888-542-2623 (Canada).
| Heat air dry fan motor error
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1888-542-2623 (Canada).
| Vario motor error
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1888-542-2623 (Canada).
| The Download Cycle is selected.
• This is not an error code. This code indicates the current Download Cycle.
| Test mode is selected.
• This is not an error code. This code is used when testing the dishwasher. Power the unit off and on and the code will disappear.
| Rinse aid level setting mode is selected.
• This is not an error code. This code indicates the current rinse aid level. For more information, refer to the Adding Cleaning Products section.
| Control Lock is activated.
• This is not an error code. This code indicates that the control lock is activated. Press and hold Night Dry and Delay Start simultaneously for three seconds.

• Press the Start button.
Door is not completely closed.
• Make sure that the door is completely closed and latched.
Power supply or power supply line is not connected.
• Connect the power supply or power supply line properly.
Fuse is blown or circuit breaker tripped.
• Replace the fuse or reset the circuit breaker.
Control Lock is activated.
• Deactivate Control Lock.
Problem| Possible Cause & Solution
---|---
Dishwasher operates too long.| Dishwasher is connected to cold water.
• Check the water supply connection or water heater setting. (Heating cold water takes longer.)
Water remains in tub after completion of cycle.| Drain hose is kinked or clogged.
• Adjust hose or clear blockage.
Noise| Some level of noise is normal during operation.
• Detergent cover opening.
• Drain pump at the beginning of drain cycle.
The dishwasher is not level.
• Adjust leveling feet.
Nozzle arm knocking against dishes.
• Reposition the dishes.
Lights do not illuminate.| Power is not connected.
• Connect power supply.
Spray arms do not rotate smoothly.| Holes of spray arms are blocked by food particles.
• Clean the holes of spray arms.
Upper rack is crooked.| Rack is poorly adjusted.
• See the Height Adjustable Upper Rack section.
Dishwasher continuously chimes when the door is opened, during or right after a cycle has completed.| This is a safety measure. Contact with escaping steam or the hot contents of the dishwasher could result in injury.
• Close the door until the dishwasher and dishes have cooled down. The chiming will stop if the door is closed or the interior temperature has cooled.
Door does not close completely. (For models with cutlery rack)| Cutlery rack is not properly loaded.
• Push the door handle to close the door properly until it clicks.
Dishwasher chimes if panel is touched during operation.| Bumping into or touching the control panel during operation may result in a disabled button sound. Only the Power, Start, Control Lock and Remote Start buttons are enabled during operation to prevent cycle settings from being changed inadvertently.
• Button sounds can be turned off by using Option Setting Mode. Refer to the Using the Option Setting Mode topic.
• The end of cycle chime and safety alert sounds will still sound.
Dishwasher did not finish cycle.| Door was opened during cycle.
• If the door is opened during a cycle, the Start key must be pressed within 4 minutes or the machine turns off and all settings are lost.
Leaking in front of appliance| Dishwasher not leveled properly.
• Verify the appliance is level from side to side and from front to back. See leveling instructions in the Installation section.
Wrong detergent used.
• If excessive siding is causing the leak, allow the foam to subside for 24 hours then clean the inside of the tub with milk.

remains In the dishwasher.
• Turn on the power, run the Cancel cycle option to remove the residual water, then run the 1 Hour cycle using detergent but with the dishwasher empty.
There is food in the bottom of the appliance or in the filter.
• Clean the filter and the interior according to the Maintenance section of the owner’s manual.
Unwashed dishes are left in the appliance for a long time.
• Run a cycle with one cup of white vinegar in a dishwasher safe glass or bowl placed on the
upper rack. (Vinegar is an acid, and with constant use it could damage your appliance.)
After cleaning, the appliance smells like detergent.
• This is normal.
Food soil remains on dishes.| Improper cycle selection.
• Select correct cycle based on soil level and type of dishware being washed.
Water temperature is too low.
• Check water supply connection or water heater setting.
Dishwashing detergent was not used.
• Use recommended detergent.
Low inlet water pressure.
• Water pressure should be between 20 and 80 psi.
Water jet holes on spray arms blocked.
• Clean the spray arms.
Improper loading of dishes.
• Make sure dishes do not block spray arm rotation or interfere with detergent dispenser.
Filters are clogged.
• Clean filters.
Cloudiness on glassware.| Combination of excessive detergent and hard water.
• Use less detergent and use a rinse aid to minimize the problem.
Black or gray marks on dishes.| Aluminum items rubbing dishes during cycle.
• Reposition the dishes.
Yellow or brown film on inside surfaces of dishwasher.| Coffee or tea stains.
• Eliminate the stain by using a stain removal product.
Spots and filming on dishes.| Low water temperature.
• Water supply should be at least 120 °F for best wash performance.
Overloading.
• Do not overload the dishwasher.
Improper loading.
• See the Operation section.
Insufficient water pressure.
• Water pressure should be between 20 and 80 psi.
Problem| Possible Cause & Solution
---|---
Spots and filming on dishes.| Insufficient detergent.
• Add the recommended amount of detergent. See the Operation section.
Rinse aid dispenser is empty.
• Refill rinse aid dispenser.
Hard water buildup in the tub.
• Remove all dishes, silverware and silverware holder from dishwasher. Only racks should remain in tub. For best results, use citric acid powder (can be found in canning sections of most grocery stores or online). Measure 3 tablespoons (40 g) of citric acid powder. Fill main wash compartment with measured powder. If you cannot find citric acid powder, pour approximately one cup (200 ml – 300 ml) of white vinegar into shallow bowl and place in upper rack. Run Machine Clean (Download Cycle: P1) cycle. Do not use detergent.
Dishes don’t dry.| Rinse aid dispenser empty.
• Check and refill the rinse aid dispenser if empty.

the Wi-Fi network was entered incorrectly.
• Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSW) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.
The appliance and the router are too far apart.
• If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.

LIMITED WARRANTY

USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS  ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Dishwasher (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will,  at its option, repair or replace the Product.
This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S. Territories. Warranty Period| Scope of Warranty| HOW SERVICE IS HANDLED
---|---|---
One (1) year from date of original retail purchase| Labor / Parts| LG will also provide, free of charge, all labor and on-site service to replace the defective part.
Two (2) years from date of original retail purchase| Main control boards/ Racks / Stainless Steel Door Liner / Tub| Main control board, dishwasher racks, stainless steel door liner, tub. Customer will be responsible for any labor or in-home service to replace defective parts.
Ten (10) years from date of original retail purchase| Direct Drive Motor| Direct Drive motor. Customer will be responsible for any labor or in-home service to replace defective parts.

† Main control board is located on the bottom right of the dishwasher when viewed from the front.

• Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER  GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE  PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED  WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual.
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is used for other than the intended purpose, or any water leakage where the Product was not properly installed.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure of the Product caused by the use of parts, components, accessories, consumable cleaning products, or any other products or services that were not authorized by LG.
• Damage or missing items to any display or open box Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use (e.g., commercial or industrial use) or contrary to the Product owner’s manual.
• Costs associated with removal and reinstallation of the Product for repairs, or the removal and reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with the Product Owner’s manual.
• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall includeany dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notifyLG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The
notice must provide your name, address, and telephone number; identify the product that is the subject of
the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to
resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute duringthe 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s orentity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of  arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. end a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or  inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.
CANADA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Dishwasher (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased from an authorized retailer and used within Canada, as determined at the sole discretion of LGECI.WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will begin sixty (60) days from the date of manufacture.)

Dishwasher| Extended Component Warranty (Parts Only) (Consumer will be charged
for Labor after One (1) year from the date of purchase.)
One (1) year from the date of
original retail purchase| Two (2) years from the date of
original retail purchase| Ten (10) years from the date of
original retail purchase
Labor / Parts
(internal/functional parts only)| Main control boards, Rack,
Stainless Steel Door Liner, Tub| DD Motor

† Main control board is located on the right bottom of the Dishwasher when viewed from the front.

1. Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
2. Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the sole discretion of LGECI.
3. Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty.

LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warranty’s terms.
THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product;
• Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service;
• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air;
• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product’s owner’s manual;
• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer;
• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Product’s owner’s manual;.
• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;
• Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
• Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Product’s owner’s manual;
• Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, water filters, that are not approved/authorized by LGECI;
• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of delivery of the Products;
• Damage or missing items to any display, open box, refurbished or discounted Product;
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
• Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of LGECI;
• Increases in utility costs and additional utility expenses in any way associated with the Product;
• Any noises associated with normal operation of the Product;
• Replacement of any part that was not originally included with the Product;
• Replacement of light bulbs, filters, fuses or any other consumable parts;
• Costs associated with removal and/or reinstallation of the Product for repairs; and
• Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty.
• Coverage for “in Home” repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.

All costs and expenses associated with the above excluded circumstances, listed under the heading,
This Limited Warranty Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any inperson arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out;” or (ii) calling 1800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.
Warranty Exceptions Poor wash results caused by debris remaining in the filter.| | Clean the filter regularly.
---|---|---
Poor wash results caused by improper loading or over stacking:
wash arm won’t rotate or soap dispenser is held closed.| | Make certain that no dishes or utensils are in the path of the spray arms.
Do not place one dish on top of another.
Poor drying results caused by lack of rinse aid.| | Use rinse aid or combination detergent.
Water is not supplied because the water tap is not turned on.
IE error| | Check and turn on the water tap.
Water is not supplied because the inlet hose is kinked.
IE error| | Reinstall the inlet hose.
Not draining because drain hose is kinked. OE error| | Reinstall the drain hose.
The knockout plug in the garbage disposal is not removed.
OE error| | Remove the plug on the disposal.
The disposal or air gap is blocked by debris.  OE error| | Clean the disposal or the air gap.
Inlet valve and drain hose connection problem caused by
improper installation. External leakage| | Reinstall the hose.
Door movement or closing compromised by incorrect
leveling.| | Adjust the lower front leveling feet to the required height.
No power due to loose connection of power supply line or electrical outlet problem.|  | Reconnect the power supply line or repair the electrical outlet.
Pick-up, electrical wiring, plumbing. Installation|  | You will be charged for the installation.

LG Customer Information Center
For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000
U.S.A.
1-888-542-2623
CANADA
Register your product Online!
www.lg.com

References

• LG Electronics & Home Appliances | Shop Now | LG USA
• LG Open Source
• LG Electronics & Home Appliances | Shop Now | LG USA
• Consumer & Home Electronics from LG | LG CA
• Request Product Repair Service | LG USA Support
• LG Open Source
• Aide et soutien à la clientèle LG | LG CA
• Bibliothèque d'aide LG | LG CA
• lg.com/us/support/video-tutorials/lg-

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