Cozzia CZ-330 Massage Chair User Manual

CZ-330 Massage Chair
User Manual

Hello

Congratulations on purchasing your new Cozzia (2-330.
At Cozzia we understand that every body is different and have carefully designed your massage chair with that in mind.
But enough about us, this is about you. Learning how to use your new chair is simple (we designed it that way).
So let’s get started.

We Can Help.
Our team will respond quickly to help you solve any issues 1.877.977.0656
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https://www.cozziausa.com/| https://cozziausa.com/cz-330-installation| https://www.cozziausa.com/supportnetwork/

For replacement parts and tech support, please call our service and warranty phone number, or visit www.cozziausa.com

DIMENSIONS

First, let’s get your chair inside.

CONTENTS

Everything you need for a relaxing experience.

Move & Clearance

A few simple steps to find the best place for your new chair.

HOW TO MOVE

CLEARANCE

CHAIR COMPONENTS

Some of your chair’s most important features.

Note: The speaker will only operate when the massage chair is in operation.
To play music using your massage chair’s speakers please connect your smartphone, tablet, or other electronic device to your chair using bluetooth.

MASSAGE POINTS

CHAIR SPECIFICATIONS

A few important facts about your massage chair.

Model No.
CZ-330| Massage Time
5 to 30 Minutes| Dimensions (L x W x H)
Chair Dimensions: 57.1” x 30.0” x 44.5”
Reclined Dimensions: 68.5” x 30.0” x 32.6”

Shipping Weight
Gross Weight: 198 lbs
Net Weight: 171 lbs| Usage Condition
Environment Temperature: 10 ºC-40ºC Contrasting Humidity: 30-85RH| Storage Condition
ºC-60ºC Storage Temperature: -20 Storage Humidity Level: 3 0-85RH

Rated Current
1.2A| Rated Voltage
110 – 120V| Rated Frequency
60Hz

Power of Speakers
12W (2 sides)| Length of Wiring
Controller Wiring : 43.3”
Power Supply Wiring: 7 8 7”| Safety Feature
Equipped With Overheating and Power Surge Detectors

HOW TO USE

Connect the chair to a power supply, then turn switch to the “I” position. The chair is now in idle mode.
During idle, the on/off button is off.
During idle, only the on/off, pause, ZG and chair recline/restore buttons can be operated.

1. ON/OFF
The Start/Stop Control Button
Press this button to light up the LCD screen. Press any massage function button to start massage. This will initiate the timer function.
Press this button again to stop all massage functions, massage chair will return to its original position.
2. PAUSE
Press this button once to halt current massage function and count down timer. During pause mode, the pause button will be blinking.
Press this button again to cease the “Pause” function and resume previous massage function as well as countdown timer.
3. TIMER
Time Interval Control Button
When a massage function is activated, the timer is preset at 15 minutes. Every single press on this button will change the timer interval
in the sequence of “20>25>30>5>10>15>20” minutes.
4. RESTORE
Press this button to make the chair restore to its original position.
5. HEAT
Lumbar Heat Function Start/Stop Control Button
Press this button to activate lumbar heat function, press this button again to stop the heat function.
Note: During Auto Program mode, pressing this button can also disable/enable the heat function.
6. ROCKING
A program designed to relax the body by rocking the chair.
7. DEMO
This massage will quickly demonstrate all of the massage features in 5 minutes.
8. FOOT ROLLING
Foot Rolling Function Start/Stop Control Button
Press this button once to activate rhythmic rolling massage at soles, press this button again to stop rolling massage at soles.
Note: During Auto Program mode, pressing this button can also disable/enable the foot rolling function.
9. Z-G
Press this button in order to activate the zero gravity position.
10/11. CHAIR RECLINE AND RESTORE
Angle Adjustment Button for Leg Rest
Press and hold to comfortably lay flat or to restore the chair to its original position.
12. GENTLE
A program designed to provide a quiet, gentle massage that is good for beginners or those that prefer a soft touch.
13. NECK &SHOULDER
This massage will focus on your shoulders and neck using a combination of kneading and shiatsu techniques.
14. RELAX
A program designed to provide a mild massage that is great for deep relaxation, best used before going to sleep.
15. VIGOROUS
This massage will combine vigorous tapping on your back and an air massage focused on your arms and legs.
16. LOWER BACK
This massage will focus on your lower back with a deep massage that includes air compression.
17. SPOT/PARTIAL
The Spot or Partial Back Massage
Press this button once to activate localized Spot Massage while the original massage mode continues to run at the latest position. Every single press on this button will change the massage function in the sequence of “SPOT > PARTIAL > STOP” in cycle.
Note: Partial Massage will use the latest Spot position as the center, and will travel approximately 10cm up or down. SPOT/PARTIAL button is only effective under manual massage mode.
18. WIDTH / LED LIGHT
The Width Adjustment Button / LED Lighting Button
Every single press on this button will change the massage width interval in the sequence of “Narrow > Medium >Wide” in cycle. When the on/off button is on, press and hold the Width button to turn on and off the LED light.
19/20. UPWARD/DOWNWORD ADJUSTMENT
When the spot and partial massage functions are activated, this button can be used to move the massage rollers. Hold this button to move
the massage rollers upward/downward respectively. Release the buttons when you’ve reached the desired position.
21. MANUAL MASSAGE FUNCTION
KNEADING, TAPPING, KNEADING, TAPPING, CLAPPING, SWEDISH
Press this button to activate the rhythmic kneading manual massage function for a full back massage at medium strength. Every time this button is pressed, the manual massage function will change in the sequence of KNEADING>TAPPING

KNEADING-TAPPING>CLAPPING>SWEDISH>STOP.
22/23. SPEED
The Speed Adjustment Button
Every single press on this button will change the massage speed interval in the sequence of “Lv1> Lv2>Lv3” in cycle.
24. AIR BAG
Press this button to activate body air pressure massage from shoulder to soles. Every time this button is pressed, partial air massage
function will change in the sequence of SHOULDER>ARM>CALF&FOOT>STOP.
25/26. AIR INTENSITY
The Intensity Adjustment button for air pressure massage has 3 levels of intensity.
When the air massage function is engaged, every single press on this button will change the air intensity in the sequence of “Lv1> Lv2>Lv3” in cycle.

SAFETY PRECAUTIONS

We’re looking out for you.
IMPORTANT SAFETY INSTRUCTIONS
When using this massage chair, basic precautions should always be followed, including the following:
Read all instructions before using this massage chair.
DANGER – To reduce the risk of electric shock:

• Always unplug this massage chair from the electrical outlet immediately after using and before cleaning.
• Never use pins or other metallic fasteners with this appliance.
• Carefully examine the covering before each use. Call for service if the covering shows any sign of deterioration, such as blistering, peeling or cracking.
• Keep dry – do not operate in a wet or moist condition.

WARNING – To reduce the risks of burns, fire, electric shock or injury to persons:

• Read all instructions before using.

• A massage chair should never be left unattended when plugged in. Unplug from the outlet when it is not in use and before putting on or taking off parts.

• Close supervision is necessary when this massage chair is used by or near children or disabled persons.
  Keep children away from reclining backrest and extended leg rest.

• Use this massage chair only for its intended use as described in this manual.

• Never operate this massage chair if it has a damaged cord or plug, if is not working properly, if it has been dropped or damaged, or dropped into water. Contact customer service department.

• Keep the cord away from heated surfaces.

• Never operate the massage chair with the air openings blocked. Keep the air openings free of lint, hair and the like.

• Never drop or insert any object into any opening.

• Do not use outdoors.

• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.

• To disconnect, turn all controls to the off position, then remove the plug from the outlet.

• Do not stand on or in the massage chair. Use only while seated.

• The product is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have  been given supervision or instruction concerning use of the product by a person responsible for their safety.

• Children should be supervised to ensure that they do not play with the product.

• Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person.  Check the skin in contact with the heated area of the appliance frequently to reduce the risk of blistering.

• Burns may result from improper use.

• Do not crush in order to avoid sharp folds.

• Keep children away from extended foot support (or other similar parts).

• DO NOT WET.

• DO NOT USE PINS.

• NEVER REMOVE COVER.

• Connect this appliance to a properly grounded outlet only. See Grounding Instructions.

SAVE THESE INSTRUCTIONS

This massage chair is intended for household use only.
1. Usage Environment

• Do not use the massage chair in an excessively humid or dusty environment as this may result in malfunction or electric shock.
• Do not use the massage chair in a room with a temperature of 104°F or higher.
• Do not expose the massage chair to heaters, stoves or direct sunlight.
• Place and use the massage chair on an even, non-slip floor.
• The massage chair is designed for home use and not for commercial purposes.
• This massage chair is to be used indoors only.
• If you use the massage chair in a cold room, do not increase the room temperature abruptly. It is recommended that you increase the temperature gradually to a normal  level.
• If the massage chair is stored in a cold place and is being brought into a warm environment, it is advisable to wait for one hour before use. This is because its  performance may not be at an optimal level, as there may be water droplets on the mechanical parts due to condensation. Using the massage chair under such conditions  may result in malfunction.

2. Safety Precautions

• To ensure safe and correct use of the massage chair, do not operate it without reading this operation manual carefully.
• Do not use the massage chair when the upholstery or seat is removed. This may cause injury or malfunction.
• Do not use the massage chair in combination with other therapeutic equipment or electric blanket etc., as this may result in ineffectiveness or injury.
• Do not use the massage chair an hour before or after eating as this may have adverse effects on the user.
• Do not allow children or pets to play around the massage chair, e.g. behind the backrest, under the seat base or legrest of the massage chair. This may result in injury.
• Do not use the massage chair when your body is wet.
• Do not operate the massage chair with wet hands.
• It is not recommended to use the massage chair for more than 30 minutes.
• Do not perform continuous massage on the same spot of your body for more than 5 minutes at a time as this may result in excessive stimulation and may have adverse  effects.
• Do not insert your hand or foot along the paths of the massage rollers during use as this may cause injury.
• Stop operation immediately if you feel any discomfort.
• This product is not intended for self-treatment of conditions that should be managed by a qualified health care provider.
• People on medication or with medical conditions, please consult your doctor before use.
• Please do not use the product if you are not feeling well.

3. People with Medical Conditions
Consult your doctor before use if you:

• Are under medical rest as ordered by a doctor.
• Have spinal disorders, an abnormal spinal condition or have suffered a spinal injury.
• Have back problems.
• Have diabetes, osteoporosis or sensory impairment.
• Have joint dysfunction such as rheumatism, hammertoe or gout.
• Have a pacemaker or other electronic medical devices.
• May be pregnant.
• Have phlebitis or thrombosis.
• Have an increased risk for blood clots.
• Had recent surgery.
• Have surgical pins, screws, or anything mechanical in the legs, ankles or feet.
• Avoid using the massage chair under the influence of alcohol.
• Do not apply massage rollers directly on the head, elbow or knee joints, torso or abdomen.
• If your legs or feet slip off the leg rest during massage, do not force them back in as this may result in injury.
• Remove the power plug from the electrical outlet immediately should liquid be accidentally spilled onto the massage chair. Do not use wet hands to connect or  disconnect the power plug from the electrical outlet.
• Do not tamper with the power cord or use the massage chair with a damaged cord as this may result in malfunction and electric shock.

4. Instances When the Massage Chair Should Not Be Used
In the following events, please switch off the main power switch immediately and disconnect the power cord from the electrical outlet:

• If liquid is accidentally spilled onto the massage chair. This may result in electric shock or malfunction.
• If the fabric of the backrest is torn and the internal components are exposed.
• If pain or discomfort is felt during massage, stop operation immediately and consult your doctor.
• If you detect any malfunction or any other abnormal condition during operation.
• If there is power failure. Injury may occur when power is restored unexpectedly.
• If there is lightning.

5. Assembly and Repair of the Massage Chair

• Do not disassemble the backrest cover of the massage chair. Touching the internal components may result in malfunction or electrical shock.
• This massage chair must only be professionally serviced or repaired. Only disassemble or repair the massage chair if directed by a Cozzia service rep.

6. Things to Be Noted About the Power Plug and Cord

• Check that the Alternating Current (AC) voltage corresponds with the specifications indicated for the massage chair.
• Do not connect or disconnect the power plug from the electrical outlet with wet hands. This may result in malfunction or electric shock.
• When disconnecting the power plug, pull it by holding the plug, not the cord.
• Although operation will be stopped automatically by the Auto-Timer function, always remember to switch off the main power after use.
• Do not place the power cord under the massage chair or under any other heavy objects.
• Do not wind the power cord around the massage chair as this may damage the cord and result in a fire or electric shock.
• Do not operate the massage chair with a damaged cord or extension cord.
• Do not use the massage chair if the electrical outlet is loose.
• If the power cord is damaged, it should be replaced by a qualified technician.

GROUNDING INSTRUCTIONS

This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for the electric current to reduce the risk of electric  shock. This product is equipped with a cord that has an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is  properly installed and grounded in accordance with all local codes and ordinances.
Danger – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service technician if it will  not fit the outlet. Have a proper outlet installed by a qualified electrician.
This product is for use on a nominal 120V circuit and has a grounding plug that looks like that plug illustrated below. Make sure that the product is connected to an outlet  having the same configuration as the plug. No adapter should be used with this product.

TROUBLESHOOTING

This massage chair is controlled by a microcomputer and is thus susceptible to power surges of +10 to -15%.
The following situations may arise in the event of a power surge:

Check to see that the plug is properly connected and working
2. Ensure the massage chair switch is in the ‘I’ position
The remote control works but the massage chair is not functioning| Possible overheating due to prolonged use. Turn off the power for at least 30 to 50 minutes
Both the remote control and the massage chair are not functioning| 1. Ensure the chair is plugged into a working outlet
2. Turn the power OFF and ON again

If you continue to have problems, please read the warranty card and contact the Cozies service department.

PRODUCT CARE AND STORAGE

1. Storing the Massage Chair

• Wipe off dust and dirt from the massage chair with a dry, soft, clean cloth after use.
• Keep the massage chair clean and away from places of high humidity.
• If the massage chair is not to be used for a long period of time, cover the massage chair with a dust cover and unplug its power plug from the electrical outlet.

Caution

• Do not store the massage chair in direct sunlight or in places of high temperature. This may cause the color of the upholstery to fade.
• Do not allow the massage chair to remain in contact with vinyl or wallpaper for extended periods of time as this could lead to discoloration.

2. Cleaning the Massage Chair

• Before cleaning, ensure that the main power switch is off and the power plug is disconnected from the electrical outlet.
• Wipe off dust and dirt from the massage chair with a dry, soft, clean cloth after each use.
• This product can be cleaned thoroughly with a slightly damp cloth.
• Do not iron the upholstery.
• Do not wash the upholstery using a home washing machine as this may result in deterioration of the upholstery’s quality.

Caution

• Do not use abrasive cleaning agents like benzene or thinner to clean the massage chair. This may cause the upholstery to fade.

3. Cleaning the Controller
Use only a clean, dry cloth to clean the controller.
Caution
Do not use a wet cloth to clean the controller. This may result in malfunction.

COZZIA CONSUMER WARRANTY

The Cozzia CZ-330 has the following warranty:
The Cozier CZ-330 has a one-year in home and parts service warranty. Cozier customer service will not issue Return Material Authorizations (RMAs) for products. Cozier  products will be either repaired by the consumer or by an in-home technician. Cozier will not issue Return Material Authorizations (RMAs) for buyer’s remorse.

Service and Technical Support
Consumers may contact Cozies’ customer service department at 877-977-0656 between 9:00 am and 5:30 pm PST, Monday through Friday, email us at service@cozziausa.com, or visit our website at www.cozziausa.com for warranty or service issues.
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the Cozzia service department regarding a repair.
A Cozzia customer service representative will attend to most consumer inquiries, but in some cases a technical service specialist will provide advanced support.
Non-warranty repair is provided on a “per incident” basis. Cozzia customer service will verify that the unit has failed and provide instructions for repairing the unit. All  applicable repairs, parts, shipping, handling, local tax and a “per incident” fee will be charged for non-warranty repairs and support calls. Proof of purchase (original receipt) is required for all warranty repairs or service.

Extended Warranties:
Cozzia offers extended warranty programs to enhance the ownership of your massage chair. Please call Cozzia customer service at 877-977-0656 for details and pricing.

Product Repairs

• Floor Models and Demonstration Units have a prorated warranty period that begins the day the model is placed on the floor and connected to an electrical outlet by the  retail partner.
  Proof of purchase is required in order to obtain warranty service and parts. Non-warranty parts and service are available at a “per incident” charge.

• Warranty Coverage Period – Warranty coverage starts at the time that the consumer PURCHASES their chair. Proof of purchase is required for all warranty repairs. The  warranty time period is measured by continuous calendar days based on a seven-day week.

• Field Service – Cozzia customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence.

• Parts – All parts deemed necessary for repairs will be shipped to the consumer at no charge by the Cozzia service department. Some Cozzia product repairs may be  performed by the consumer in their own home with parts and instructions supplied by Cozzia, such as remote controller replacements that don’t require a technician.

CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS

• Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the consumer operating the chair according to the corresponding  instruction manual.
• The warranty only applies to Cozzia products and does not include any accessories or enhancements.
• Field service requires pre-approval and must be performed by Cozzia’s authorized field service personnel.
• Field service is only available in the United States and in major metropolitan areas in Canada.
• Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not constitute a defect under this warranty.
• Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.
• Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of  power, dropped product, a malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance, transportation damage, theft,  abuse, misuse, neglect, vandalism or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake or exposure to weather conditions).
• Warranties do not cover any loss during the time spent waiting for parts or repairs.
• Under no circumstance shall Cozzia or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business  interruption, bodily injury, medical and the like).
• Warranties are non-transferable.
• Cozies’ sole liability and the purchaser’s exclusive remedy shall be for the repair, or at Cozies’ option, for the replacement of the defective part.
• Notwithstanding the above, if replacement parts for defective materials are not available, Cozzia reserves the right to make substitutions in lieu of repair or replacement.
• All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or installation.
• Warranties do not apply to rental, business, commercial, institutional or other non-residential users.

861 S. Oak Park Road,
Covina, CA 91724
TEL: 1-877-977-0656
FAX: 1-800-521-4712
SERVICE@COZZIAUSA.COM
WWW.COZZIAUSA.COM

References

• The Best Massage Chairs for a Healthier Life

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