StarkeyPro BKLT2926-01-EE-XX Table Microphone User Manual
- June 9, 2024
- StarkeyPro
Table of Contents
Your Star Link
Table Microphone
User Manual
Accessory for: Wireless hearing aids
Overview
The Table Microphone is an assistive listening device and TV streamer. It
streams audio directly to your 2.4 GHz wireless hearing aids.
Key use modes:
-
Table Microphone: streaming the target voice from a selected direction in the following modes:
-
Automatic
-
Manual
– Single direction
– Dual direction -
Surround
-
-
Remote Microphone: streaming the voice of the person wearing the device
-
TV streamer: streaming audio via line-in microUSB
Streaming – Audio or sound transmitted wirelessly from the Table Microphone directly to your hearing aids.
Package Contents
- Table Microphone
- Power adapter & USB-to-Micro USB cable
- User manual
- Pouch
- TV streaming cable
- Hanger with lanyard
- Silicone case
|
---|---
-
Micro USB jack
• Rechargeable via USB-to-Micro USB cable
• Streams audio via TV streaming cable -
Touch keys
• Manual selection of a single or dual direction -
Segments:
• Indicates the selected direction(s)
• Operational indicators, show:
o Charging status
o Power
o Battery status
o Pairing status
o Volume
o Line-in connectivity -
Automatic mode indicator
• On indicates Automatic mode
• Off indicates Surround or Manual mode -
Mode-switching button
• Switches between Automatic and Surround modes -
Power button
• Press to turn power on/off -
Volume +/- buttons
• Adjust stream volume -
Microphones
• Pick up speaker’s voice -
Hearing aid pairing button
• Pairs and connects to hearing aid(s) -
Magnetic interface for hanger
• For Remote Microphone mode
Indicators
Operational Indicators
| Recharging
Green segments indicate battery charge level.
Each segment represents about 1 hour. The blinking green segment indicates the
current level.
If charging during use, all green segments will briefly interrupt other
indicators when the battery is fully charged.
---|---
| Orange segments indicate less than 2 hours of battery life.
| Red segment indicates less than 1 hour of battery life.
Blinking red segment indicates an empty battery.
| Product orientation
For best performance, make sure the Table Microphone Volume and Power buttons
are facing you.
---|---
| Line-in
White top segment indicates line-in connection (e.g., TV audio).
| Volume +
White top segment blinks when volume is increased.
| Volume
White bottom segment blinks when volume is decreased.
Pairing Hearing Aid Indicators
| Blinking blue brackets| Searching for hearing aid(s).
---|---|---
| Solid green brackets| Hearing aid pairing successful.
| Solid red brackets| Hearing aid pairing unsuccessful.
See “Pairing” on page 13 for more details about pairing monaural or binaural
hearing aids.
Conversation Streaming Indicators
| Automatic
Automatic mode indicator (O) solid blue.
Blue segment indicates active listening direction.
---|---
| Manual single/dual
One or two blue segments indicate selected listening direction(s).
| Surround
All blue segments indicate listening in all directions.
Basic Use
-
To turn on Table Microphone, press the power button.
-
The green segments indicate the battery charge level.
-
Ensure your hearing aids are powered on.
Note: Prior to streaming audio for the first time, your hearing aids will need to be paired to the Table Microphone. Refer to Pairing with Hearing Aids “Pairing” on page 13. -
To start audio streaming, open the hearing aid mobile app and select Start Streaming from Accessories screen.
Refer to Start/Stop Audio Streaming on page 20 for additional options. -
To adjust the stream volume, press the + or – button.
-
To stop streaming turn off the Table Microphone. Refer to Start/Stop Audio Streaming on page 20 for additional options.
Pairing
For the Table Microphone to interact with your hearing aids, you must first
pair it with each hearing aid. You only need to perform this action once, as
the Table Microphone and hearing aids should automatically recognize each
other when both are powered on and within wireless operating range.*
To pair the Table Microphone with your hearing aids:
- Ensure your hearing aids are not connected to nearby Bluetooth® devices. To do this,
• Disable Bluetooth on your mobile phone.
• Power off any nearby TV Streamer or Remote Microphone + accessories, which you previously paired to your hearing aids.
• Power off, then power on your hearing aids.
Note: For a CROS hearing aid system, power off both your hearing aid and CROS transmitter. Power on only your hearing aid, ensuring the CROS transmitter remains powered off.
*Typical operating range is up to 10 meters (~30 feet). Operational range may be reduced by environmental factors, such as obstructions, interference, and human body positioning. Larger operational distances are achievable, though audio quality and connectivity may decrease. - Place your hearing aids within 15cm (6”) of the Table Microphone.
- Press the hearing aid pairing button for 2 seconds and place the Table Microphone face up on a surface. The blinking blue brackets indicate Bluetooth is ready to pair.
- For a set of hearing aids:
Left Bracket| Right Bracket| Pairing Result| Next Step
---|---|---|---
| | Both hearing aids paired.| Complete
| | Only left hearing aid paired.| Repeat steps 1 – 3
| | Only right hearing aid paired.| Repeat steps 1 – 3
| | No hearing aids paired.| Repeat steps 1 – 3 - For a single hearing aid:
Left Bracket| Right Bracket| Pairing Result| Next Step
---|---|---|---
| | Left hearing aid paired.| Complete
| | Right hearing aid paired.| Complete
| | Left hearing aid not paired.| Repeat steps 1 – 3
| | Right hearing aid not paired.| Repeat steps 1 – 3
Daily Use
Power On
Press the Power button for 1 second and release. Power Off
Press the Power button for 1 second.
The green indicators will show the battery level, and the product will be
turned off.
Battery Low
The active direction indicator(s) illuminate in red. In parallel, a beep is
transmitted to the hearing aids every 15 minutes.
Battery Recharge
Attach the micro USB end of the charging cable to the micro USB jack in the
Table Microphone. Attach the USB end of the charging cable to the USB jack in
the power adapter. A full charge powers the Table Microphone for up to 12
hours of streaming. Charging time takes about 2 hours to fully charge the
device.
Conversation Streaming Modes
The Table Microphone is a versatile, intelligent product.
It follows the main speaker in quiet or noisy settings automatically to
provide you the best speech understanding possible. The Table Microphone
allows you to override the automatic mode and manually select up to two
speakers among the group. The Surround mode is optimized for a large group
discussion in quiet settings. In addition, the Table Microphone can be worn by
a distant speaker in noisy settings.
Tabletop
Place your Table Microphone in the middle of a table to listen to a group
of people. For best speech understanding, always bring your Table Microphone
as close to the conversation partner(s) as possible.
Automatic | When the Automatic mode indicator illuminates, the Table
Microphone follows the main speaker automatically.
If the Automatic mode indicator is off, tap the Automatic/Surround touch key
to activate it.
---|---
Manual single speaker | Tap any segment to focus on a specific speaker.
Manual dual speaker| Tap and hold (1 second) a second segment to focus on an
additional speaker.
Surround| Tap the Automatic/Surround touch key to listen to multiple people in
quiet settings.
Tap the Automatic/Surround touch key to return to Automatic mode.
TV Audio Streaming (Line-in)
Streaming audio from your TV to your hearing aids
| Insert the TV streaming cable in the Table Microphone micro USB
jack.
Insert the 3.5mm audio plug of the TV streaming cable in the TV’s audio jack.
---|---
| To recharge the Table Microphone while streaming audio from your TV, you can
insert the micro USB plug of the charging cable into the TV streaming cable
micro USB jack.
Insert the USB plug of the charging cable into the Power Supply jack.
Plug the Power Supply in the wall outlet.
Start/Stop Audio Streaming
Audio streaming from the Table Microphone may be started or stopped in a
variety of ways:
- Turn On the Table Microphone: Audio streaming automatically starts in hearing aid.
- Remote Control: If preconfigured by your clinician, press the Favorite button.
- Hearing aid user control: If preconfigured by your clinician, a specific gesture (e.g., a Long Press on a user control) can start/stop streaming.
Audio streaming will also stop when the Table Microphone is turned off.
An audible indicator may play in your hearing aids to signal the start/stop of
audio streaming.
Wearing the Table Microphone
The Table Microphone can be worn on a lanyard. It should be within 20cm (8”) of the speaker’s mouth.
Lanyard
- Attach the magnetic hanger to the back of the Table Microphone. Make sure the hanger is properly inserted and secured.
- Place lanyard around the neck. To adjust the length, hold the cylinder and pull the closure.
- When the Table Microphone is worn by the speaker the top indicator will light up for 3 seconds.
Troubleshooting
| SYMPTOM | POSSIBLE CAUSES | SOLUTIONS |
|---|---|---|
| One (or both) hearing aids unexpectedly drops out of audio streaming. | Hearing | |
| aids may be on the edge of wireless range. | Move closer to Table Microphone. | |
| Battery level in hearing aid can no longer support audio streaming. | • Replace |
hearing aid battery with a new one.
• Recharge your hearing aid, if applicable.
Large object, such as furniture or a wall, may be degrading signal.| For best
performance, your hearing aids should be within line-of-sight of Table
Microphone.
Wireless connection with Table Microphone was lost.| To restart the audio
stream, follow steps in the Start/ Stop Audio Streaming section.
Streamed audio quality is distorted.| Low battery level in Table Microphone.|
Recharge Table Microphone.
Volume of audio source is not optimal.| Adjust volume level of audio source
until better sound quality is achieved.
Streamed audio quality is inconsistent.| Bluetooth device may be on the edge
of wireless range.| Move Bluetooth device closer to Table Microphone.
Audio stream is too loud or too soft.| Volume streamed from Table Microphone
to hearing aid not optimal.| Press volume + or – button on Table Microphone.
SYMPTOM| POSSIBLE CAUSES| SOLUTIONS
---|---|---
Table Mic Mode : Difficult to hear speaker in noisy environments.| Table
Microphone may be too far from speaker.| Move Table Microphone closer to
speaker’s mouth.
Remote Mic Mode : Difficult to hear speaker in noisy environments.| Table
Microphone may be covered by clothing or poorly positioned.| Provide clear
access from Table Microphone to speaker’s voice.
No streamed sounds are heard in the hearing aids.| Hearing aids are not paired
with Table Microphone.| Follow steps in Pairing section.
No incoming audio signal is available.| • Turn on the electronic audio source.
• Unmute or increase volume on electronic audio source.
Device is not responding.| Possible error condition.| Press power button for 8
seconds to force shutdown.
Turn on as usual.
Safety Information
Required Information
**** Waste from electronic equipment must be handled according to local
regulations.
Instructions for Disposal of Old Electronics
Starkey Laboratories, Inc. encourages, and your local community laws may
require, that your Table Microphone be disposed of via your local electronics
recycling/ disposal process.
The below instructions are provided for the benefit of disposal/recycling
personnel. Please include this manual when disposing of your Table Microphone.
For Disposal/Recycling Personnel Only
This product contains a Lithium Ion Polymer battery. To remove this battery:
- Power off the Table Microphone.
- Pry apart the housing halves with a small screwdriver.
- Cut the battery wires from the circuit board to prevent accidental shorting.
- Pry the battery away from the housing using a wide flat blade.
Intended Use
The Table Microphone is an assistive listening device which transmits sound to
a 2.4 GHz wireless air conduction hearing aids. When worn by a distant speaker
or used in noisy environments, it functions as a Remote Microphone. It also
functions as a TV streamer when connected to the TV’s audio output.
The Table Microphone is designed to comply with Standards of International
Electromagnetic Compatibility. However, it is still possible that you may
experience interference caused by power line disturbances, airport metal
detectors, electromagnetic fields from other medical devices, radio signals
and electrostatic discharges.
The Table Microphone is designed to be cleaned with a damp cloth moistened
with soapy water.
If you use other medical devices or wear implantable medical devices such as
defibrillators or pacemakers and are concerned that your Table Microphone
might cause interference with your medical device, please contact your
physician or the manufacturer of your medical device for information about the
risk of disturbance. The Table Microphone should not be used during an MRI
procedure or in a hyperbaric chamber. The Table Microphone is not formally
certified to operate in explosive atmospheres such as may be found in coal
mines or certain chemical factories.
Use on Aircrafts
The Table Microphone should not be used on aircrafts unless specifically
permitted by the flight personnel.
International Use
The Table Microphone is approved to operate at radio frequencies that are
specific to your country or region and might not be approved for use outside
your country or region.
Be aware that operation during international travel may cause interference
with other electronic devices, or other electronic devices may cause
interference with your Table Microphone.
Your Table Microphone is designed to operate and be stored within the
temperature range of -10˚C (14˚F) to 45˚C (113˚F) and relative humidity range
of 10%-95%.
We are required by regulations to provide the following warnings:
WARNING: Use of the Table Microphone directly next to other electronic
equipment should be avoided because it could result in improper performance.
If such use is necessary, note as to whether your hearing aids and the other
equipment are operating normally.
WARNING: Use of accessories, components or replacement parts other than
those provided by the manufacturer of the Table Microphone could result in
increased electromagnetic emissions and decreased electromagnetic immunity and
could result in degradation of performance.
WARNING: If Portable Radio Frequency communications equipment is used
closer than 30cm (12”) from your Table Microphone, degradation of the
performance of your hearing aid could result. If this occurs, move away from
the communications equipment.
Although the Table Microphone is not formally certified (IP rated) for
protection against dust or water ingress, per IEC 60529, it has been tested to
the IP 52 level. This means that the Table Microphone is protected from dust.
The battery in your Table Microphone is not replaceable. Do not attempt to
replace the battery. The Table Microphone does not contain any user-
serviceable parts. Do not open or modify it.
Do not connect the Table Microphone to any devices not described in this
manual.
The expected service life of the Table Microphone is 3 years.
Wireless Technical Description
The Table Microphone operates in the 2.4-2.4835 GHz band with a maximum
effective radiated power of 8 dBm with transmission modulation type of 1M12FXD
and 1.1 MHz bandwidth. The receiver section of the radio has a bandwidth of 2
MHz.
EU Adverse Event Reporting
Any serious incident that has occurred in relation to your device should be
reported to your local Starkey representative and the Competent Authority of
the Member State in which you are established. A serious incident is defined
as any malfunction, deterioration in the characteristics and/or performance of
the device, or inadequacy in the device user manual/labeling which could lead
to the death or serious deterioration in the state of health of the user, OR
could do so upon recurrence.
Regulatory Notices
Model number: TM10
FCC ID: 2AS2V-TM10
IC: 24964-TM10
FCC/IC Notice
This device complies with part 15 of the FCC rules and with ISED Canada’s
license-exempt RSS standard(s). Operation is subject to the following two
conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation of the device.
NOTE: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. Such
modifications could void the user’s authority to operate the equipment.
Hereby, Nuance Hearing declares that the Table Microphone is in compliance
with the essential requirements and other relevant provisions of Directive
2014/53/EU. A copy of the Declaration of Conformity can be obtained from
info@nuancehear.com
NCC Notice
Without permission granted by the NCC, any company, enterprise, or user is not
allowed to change frequency, enhance transmitting power or alter original
characteristic as well as performance to a approved low power radio-frequency
devices. The low power radio-frequency devices shall not influence aircraft
security and interfere legal communications; If found, the user shall cease
operating immediately until no interference is achieved. The said legal
communications means radio communications is operated in compliance with the
Telecommunications Management Act. The low power radio-frequency devices must
be susceptible with the interference from legal communications or ISM radio
wave radiated devices.
Nuance Hearing
24 Raoul Wallenberg St.
Tel Aviv 6971920
Israel
Nuance Hearing
Packhorse Lane Bribery
Cirencester GL7 5NT
England
This device produces radio frequency energy. Interference may occur in the
vicinity of equipment marked with the following symbol.
**** Dispose of properly
Consult operations manual
Keep dry
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P00000737 02/23 BKLT3171-01-EN-GS
LIT-0013-A01 GS
References
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