7-Inch PTZ Dome Software Defined Camera 7
User Guide

7-Inch PTZ Dome Software Defined Camera 7

HoloSens Information Platform Technical Supporthttp://holosens.e.huawei.com/technologySupport.html

Issue: 06

The manual may come in different versions, which does not affect your usage.

Packing List and Qualification Card

Components such as tools, terminals, and screws vary between different camera models.
Qualification Card
(QC):

Additional Guides Available

To obtain the latest documents, including the Product Documentation and FOSS License Information , visit http://support.huawei.com/enterprise and enter the camera model to search for related documents.
You can also log in to http://support.huawei.com/enterprise or scan the QR code to download the Huawei Enterprise Technical Support app. Then start this app and choose Products > Intelligent Vision to obtain the latest documents.

Hi Know
Technical Support Apphttp://support.huawei.com/enterprise- appserver/control/app/fastarrival

This product has an environment friendly use period (EFUP) of 20 years. Some replaceable parts have their own EFUP labels. The EFUPonly applies to products operating under the conditions specified in their corresponding product manuals.

Port Description

NOTE

• The appearance and components vary depending on camera models. The figures in this document are for reference only.
• Only the camera that supports the GPS function provides the GPS connector.
• Here, a camera that supports SIM card is used as an example.
• You can log in to http://holosens.e.huawei.com, search for the desire device model, and view the datasheet to obtain the device specifications.

connected to the switch, and the other port is connected to another camera to transmit video data from the camera to the current camera for intelligent analysis. Some cameras support PoE. For details, see the PoE label on the nameplate. The short-look port can be used to connect to a PoE switch.
3| GND| Ground port of a camera.
4| RS485_A
RS485_B| RS485 port. This port provides a transparent data channel used for half-duplex transmission between the camera and the connected device.
AUDIO IN
AUDIO OUT
AUDIO_GND| Audio input/output port and audio ground port.
ALARM_OUTn
ALARM_REFn| Alarm output and reference ports. There may be multiple alarm ports. For a given number of ports, n, they are numbered (for example: ALARMOUT0, ALARMOUT1…ALARMOUTn). A pair of alarm out port and reference port forms a single alarm out.
ALARM_GND| Alarm input ground port.
ALARM_INn| Alarm input port. There may be multiple alarm input ports. For a given number of ports, n, they are numbered (for example: ALARM_IN0, ALARM_IN1, …, ALARM_INn). Each one connects to the GND connection to form a single alarm input.
5| GPS| GPS connector, used for connecting to the GPS antenna.

Reset button and SD (TF) card slot/Reset

Available for China only. The slot supports micro-SIM cards.
Note: Only cameras that support the wireless function (4G/5G) have SIM card slots.
2| Reset button. To restart the device, hold down the reset button (less than 3s). To restore the device to factory settings, hold down the reset button for at least 5s while the device is running. Restoring the factory configuration will result in the loss of the user’s account information and some of the configuration information. Please exercise caution when performing this operation.
3| SD/Trans FLash (TF) card slot. Ths device supports class 10 or higher microSD card. To replace a microSD card, the device must be powered off. Otherwise, system exception may occur. When a microSD card is used for the first time, log in to the web client of the device and format the microSD card. For details, see the Configuration Guide .

Required Tools

Wiring terminals| Diagonal cutting pliers| 10 mm hammer drill
(for pendant- or wall-mounted installation)| RJ-45 connector crimping tool

Marker| Measuring tape| Hammer
(for pendant- or wall-mounted installation)| Waterproofing tape

M8 socket wrench| Wire stripper| H3 and H5 (M6 screw) hex key| PVC insulation tape

2 Phillips screwdriver| Glass cement| 2.5 mm flat-head screwdriver (for cable

connection)|

Device Installation

A. SD (TF) Card and SIM card Installation
Use a 2# Phillips screwdriver to remove the bottom cover, insert the SD/Trans FLash (TF) card and SIM card.
CAUTION

• The appearance and components vary depending on PTZ dome camera models. The figures in this document are for reference only. Only cameras that support the wireless function (4G/5G) have SIM card slots.
• Do not attempt to remove the PTZ dome camera yourself. Do not remove the protective film from lens before installation is complete.The pole, wall, or ceiling for installing the device must bear at least four times the total weight of the mount and camera. additionally, ensure that the installation environment is firm and secure. Also, nearby magnetic field interference needs to be avoided. To improve the GPS performance, install the camera in a place that is free of obstacles above.

B. Pole-Mounted Installation

1. Align the screw holes on the wall mount with the screw holes on the pole mount, and use the M8 screws to secure the bracket. The tightening torque is 8 N·m.
2. Open up the three hose clamps and thread them through the installation holes on the pole mount. Thread the cables that need to connect to the pigtail cables of the PTZ dome camera through the pole mount and wall mount. Then use the hose clamps to affix the pole mount to the pole.
3. The PTZ dome camera is delivered with a handle attached, to make it easier to pick up and carry the camera. You are advised to use the safety line, not the pigtails, to carry the camera.
   Some PTZ dome cameras’ safety lines are different in structure. If a camera’s safety line does not have a handle, you can pull the silicone tube in the middle of the safety line to carry the camera.

Correct: Carry the camera using the handle or the silicone tube| Incorrect: Carry the camera through pigtails or side cover.
4. (Optional) Align the adapter ring with the mount and screw it in to the mount. Then tighten the set screws on the mount to secure the adapter ring to the mount. NOTE
Some models do not have adapter rings but have top covers. You can align the top cover of the camera with the mount and screw it into the mount. Then tighten the set screws on the mount to secure the top cover of the camera to the mount.

5. Unfasten the hex nut on the buckle of the safety line and hook the buckle on the mounting ear of the bracket. Then use the mounting ear on one side of the PTZ dome camera to attach the device to the top cover.
6. Connect the cables to the pigtails and waterproof and insulate the cables. For details, see the section “Cable Connection” and “Waterproofing and Insulation”. Tuck the cables into the mount. You can open the maintenance window below the mount and arrange the cables.
7. Close the top cover and use an H5 hex key to tighten the three screws on the top cover of the camera. Then fasten the screws on the side of the adapter ring.For a camera without an adapter ring, close the top cover and tighten the three screws on the cover.

NOTE
Some PTZ dome cameras’ safety lines are different in structure. After the installation is complete, if the safety line has a handle, remove the handle and ensure that the hex nuts on the buckles are tightened. The actual handle and buckles may differ from the examples in this guide.

C. Corner-Mounted Installation

1. Place the mount in the desired installation position. Use a marker to mark where the installation screws go. Use a 10 mm bit to drill the holes with a depth of about 55–60 mm. Use a hammer to carefully drive the expansion bolts into the holes. Then, remove the flat washers, spring washers, and nuts from the expansion bolts.
2. Align the screw holes on the wall mount with the screw holes on the pole mount, and fasten them together using the M8 screws. The tightening torque is 8 N·m.
3. Remove washers, spring washers, and nuts from the expansion bolts and thread the cables through the wall mount. Put the four expansion bolts through the four screw holes at the bottom of the wall mount, replace the washers, spring washers, and nuts on the expansion bolts, and tighten the nuts. NOTE
   For details about subsequent installation operations, see 3 to 7 in Pole- mounted Installation.

D. Wall-Mounted and Pendant-Mounted Installations

1. Place the mount in the desired installation position. Use a marker to mark where the installation screws go. Use a 10 mm bit to drill the holes with a depth of about 55–60 mm. Use a hammer to carefully drive the expansion bolts into the holes. Then, remove the flat washers, spring washers, and nuts from the expansion bolts.
2. Remove washers, spring washers, and nuts from the expansion bolts, and thread the cables through the mount. Put the four expansion bolts through the four screw holes on the base of the mount, replace the washers, spring washers, and nuts on the expansion bolts, and tighten the nuts. NOTE
   For details about subsequent installation operations, see 3 to 7 in Pole- mounted Installation.

E. Cables connection
CAUTION

• In areas prone to lightning strikes, the surge protector must be installed and grounded.
• Strong and weak current cables must be kept at least 5 cm apart from each other. When connecting cables to the device, take care to avoid connecting strong current cables to weak current interfaces or you may damage your device.
• Wrap all pigtail cables in insulated, waterproof, rubber tape to prevent short circuits or water damage. Cutting off the pigtail cables will void your warranty.

1. Connect the ground cable to ground the device, and then connect the power cable. If crimp terminals are not used, the wire thickness cannot exceed 1.5 mm², and the length cannot exceed 25 m. If crimp terminals are used, the wire can be up to 0.75 mm² for a 15 m length of wiring, or up to 1.0 mm² if 20 m is required. Longer wiring is not supported. The ground impedance cannot exceed 5 ohms.

2. connect the GPS antenna (only the cameras that support the GPS function provides the GPS connector).

3. Connect the audio cable.
   You need to prepare wiring terminals for connection. Alternatively, you can directly connect the bare wires.

4. Connect the alarm cable and RS-485 cable. It is recommended that twisted pair cables be used as alarm cables. The cable core must be from 22 AWG to 28 AWG. The impedance of the entire cable cannot exceed 100 ohms.
   You need to prepare wiring terminals for connection. Alternatively, you can directly connect the bare wires.

5. Connect the network cable. Loosen the components 1, 2, and 3 of the waterproof connector kit on the network cable port in sequence, thread the network cable through the kit, and install the components in the sequence marked in the following figure. The waterproof connector of the network cable must be secured tightly, or they may come loose later.
   If the RJ45 connector of the network cable has a jacket and cannot be threaded through the kit, remove the jacket. If the jacket cannot be removed, cut off the connector and install an RJ45 connector without the jacket.

F. Waterproofing and Insulation

1. Insulate the cable connectors using insulation tape. Wrap one layer only. Stretch the waterproof tape evenly to twice its original length. Then apply one layer of waterproof tape.
2. Use the insulation tape to protect the waterproof tape layer. Then, use cable ties to secure the both ends.
3. Cover the rest of the cabling in a conduit or with protective waterproof rubber tape. Make a drip loop as shown below to create an artificial lowest point of the cable.
4. If a corrugated pipe is installed, a drainage hole should be deployed at the lowest point of the pipe to prevent water from getting into the pipe. Long term soaking may cause pigtail damage.

NOTE

• Waterproof and insulate all cables including power cables, network cables, and unused pigtail cables.
• Before that, check the cabling and ensure that the camera runs normally to avoid reworkings.
• The waterproof tape must cover the cable bundle from the insulation sheath all the way to the cable conduit (for example, a PVC tube). The tape must be wrapped tightly and there must be no gaps in the coverage or water will leak in.
• If a corrugated pipe is installed, a drainage hole should be deployed at the lowest point of the pipe to prevent water from getting into the pipe. Long- term soaking may cause pigtail damage.

Installation Verification

Verifying the Installation
After the device installation, check the following items to ensure that the device is properly installed.

Insulation and waterproof measures have been taken to protect cables installed in humid environment, and the drip loops are in correct positions.| Yes/No
If the camera has a ground cable, ensure that the camera is ground. If it is powered by a PoE switch, ensure that the PoE switch is also grounded.| Yes/No
If protective film is attached to the lens and illuminator and fixing rubber strip is attached to the camera body, remove them.| Yes/No
The camera can power on properly.| Yes/No
You can access the camera web client using the IP address you configured.| Yes/No
On the camera web client, you can view live video from the camera.| Yes/No
In night vision mode, the detection area can be viewed clearly.| Yes/No

1. You can view the detection area on the web page.
2. The delivered images are clear.

Data Plan

IP address

the IP address, subnet mask, gateway IP address, and DNS.
• Manual: You need to manually set the IP address, subnet mask, gateway IP address, and DNS.
IP address| • IP addresses starting with 127 are not valid. You must enter an IP address starting with another value from 1 to 223.
• If the camera is passively registered with the platform using the ONVIF or SDK, only the IP address needs to be configured.

NOTE
Use the iClient to perform site survey planning, batch upgrade, batch parameter setting, and maintenance for cameras.
To obtain the iClient SDC, visit http://support.huawei.com/enterprise and enter iClient in the search box.

Web Operations

Logging In to the Web Client

1. Open Internet Explorer, enter the camera IP address, and press Enter. The IP address can be set automatically via DHCP, or a static IP address can be used (default: 192.168.0.120). To directly log in to the camera using a computer, ensure that the computer is on the same network segment as the camera. When a DHCP server exists in the network, an IP address is automatically allocated to the camera.
   NOTE
   • Supported browsers: Internet Explorer 10-11, Google Chrome 38 and later versions, and Mozilla Firefox 35-51. Google Chrome 45 and later versions require installation of Internet Explorer Tab plug-in.
   • When using HTTPS to access a camera, you must enable TLS 1.1 or TLS 1.2. Otherwise, the camera web page cannot be displayed.
   • Please open the web browser on your PC as the administrator.

2. Enter the user name (admin) and password. For the first login, set the password as prompted.

3. Click Log In.

Network Settings

1. Log in to the web client as the admin user.
2. Choose Settings > Network.
   Set the network parameters as planned. For details about how to set basic network parameters, see the Configuration Guide.

Specifications

datasheet of the device model. Note: If the operating temperature is higher than 40℃, the illuminator cannot be enabled. If it is enabled, the camera may be damaged or its service life may be shortened.
Corrosion resistance| Cameras that meet the Class C anti-corrosion requirements can be installed in areas 1500 meters away from the seaside (far away from chemical industry or heavily polluted areas).
Cameras that meet the Class D anti-corrosion requirements can be installed in areas within 1500 meters from the seashore or on offshore platforms.

NOTE
The parameters listed in the table are for reference only. You can log in to http://holosens.e.huawei.com, search for the desired camera model, and view its technical specifications.

Appendix  Troubleshooting

Q: After you enter the camera IP address in the address box and press Enter, the Internet Explorer displays “There is a problem with this website’s security certificate.”

– A: Click Continue to this web (not recommended) to continue browsing this website. Then, install the root certificate or upload your own certificate. For details, see Configuration Guide.

Q: After the root certificate is installed, the Internet Explorer still displays “There is a problem with this website’s security certificate.” After you click Continue to this web (not recommended) to access the login page, the “Certificate Error” message is displayed in the address box.

– A: Choose Settings > System > Configuration Management > Certificate Management , and upload a valid certificate. After the certificate is uploaded, restart the browser.

Q: What can I do when the message “Your request for URL has a security risk. You can access this URL by clicking the Continue, I accept this risk. button. If you make this choice, it means that you accept this risk.”is displayed during a login attempt?

– A: Choose Tools > Internet Options, click the Connections tab, click LAN Setting, and deselect Use a proxy for your LAN.

Q: The message “Heating…” is displayed while the live video can be properly viewed.

A: If the camera is started in low-temperature environment, the camera may enter the low-temperature protection mode. In this case, the message “Heating…” will be displayed on the live video. When the temperature of the camera rises, the message will disappear.

Q: What can I do if files or the SDC Web Control cannot be downloaded?

A: In Internet Explorer, choose Tools > Internet Options > Advanced and click Reset to restore the default browser settings. Then restart the computer and log in to the web client again.

Warranty Card

Thank you for choosing products of Huawei Technologies Co., Ltd. (Huawei). To be entitled for warranty service for the product, please read the following warranty statements carefully.

1. Warranty Period
   Unless otherwise stated specifically by Huawei, the following periods apply:
   You are entitled a free warranty service of at least 12 months for the camera you purchased from Huawei. The specific warranty duration is subject to the sales contract.
   The start date of the warranty:
   The warranty starts on the 90th day after the date of the product shipment from Huawei, or the date of receiving service request, whichever is earlier.
   Notes:
   1. If there is any conflict with contract terms and conditions, the contract terms and conditions shall prevail.
   2. When you purchase a product from Huawei, please confirm the date when the product will be shipped from Huawei, and check other warranty-related information.
   3. For expansion and replacement parts, you are entitled to either of the following warranties (whichever is longer):
   (1) A 90-day warranty starting from the date the replacement parts are shipped
   (2) The remaining warranty of the original equipment
   4. Warranty service is provided for the lithium battery modules for the S series switches, but the terms related to hardware warranty service response time in the Enterprise Warranty Policy do not apply to the lithium battery modules.

2. Service Guidelines
   This warranty card entitles you to free warranty service within the warranty period.
   Technical Support: Visit http://e.huawei.com, click Contact Us at the upper right corner of the page, and select your country to obtain contact information of Huawei local office.
   TAC Support: Visit http://e.huawei.com and choose Contact Us > Service Hotline to find the service hotline available in your country.
   Complete the form below and keep for ready reference:
   Product supplier: ———————————
   Supplier telephone number:———————
   Product serial number:—————————

Appendix Security Precautions

Carefully read and strictly comply with the following instructions. Pay special attention to the alarm details in this manual:

• After the camera is unpacked, please install and power it on within 24 hours. Do not install the camera in rainy or windy and dusty days to prevent water or sand from getting into the device.
• The power adapter to be used by the device must meet the input voltage and current requirements described on the device label.
• In areas prone to lightning strikes, the surge protector must be installed and grounded.
• Set up scaffolding before working at heights and do not allow irrelevant people to stay thereon.
• Ensure that the wall or pole to which the camera mounts can bear at least four times the weight of the bracket, housing, and camera.
• CAUTION If a battery is replaced by an incorrect type, the batter may explode. Dispose of used batteries according to the instructions.
• This is a class A product, operation in a residential environment this product may cause radio interference in which case the user may be required to take adequate measures.
• Use a soft dry cloth when cleaning the camera body. Do not use strong and abrasive alkaline cleaner or volatile solvent such as alcohol, benzene, or thinner.
• Keep the device away from water or any other liquids. Take proper waterproofing measures.
• Keep the device away from heat sources, fire sources (such as heating apparatus or candles), and strong magnetic fields (for example, high-voltage power distribution cabinet).
• Avoid any unauthorized modifications on the design of the structure, security, or performance.
• For devices with a wiper or air blower, you are advised not to swing or bend the wiper or air blower to avoid damage to its body and transmission parts.
• Installation and maintenance must be performed by professional technical engineers or system installation engineers.
• Use product-attached auxiliaries and recommended fittings. Huawei is not liable for any faults caused by fittings not recommended.
• Do not lift the pigtails when moving the device.
• Comply with related laws and regulations, and respect legal rights of others when using this device. If a camera is installed in a public place, post a clearly visible notice stating, “You have entered an electronic surveillance area.”.

Risk Group 1
NOTICE IR mitred from this product. Use appropriate shielding or eye protection.

Copyright © Huawei Technologies Co., Ltd. 2022. All rights reserved.

References

• Huawei Enterprise: Accelerate Industrial Intelligence
• index
• Huawei Enterprise Product & Service Support - Huawei

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