TRENDNET TU3-H4 4-Port USB 3.0 Hub Installation Guide

Quick Installation Guide
TU3-H4
1.02

Before You Start

Package Contents

• TU3-H4
• Multi-Language Quick Installation Guide
• USB 3.0 Type A to Type B Cable (1.8m/6ft)
• Power Adapter (5V DC, 2.5A)

System Requirements

• USB 3.0 Cable
• USB Port: USB 3.0, 2.0 or 1.1

Note:
USB 3.0 SuperSpeed is based on compatible operating systems. USB 3.0 is backwards compatible with USB 2.0 and will work on all compatible operating systems.

Install Hardware

Note:

1. To take advantage of SuperSpeed USB 3.0, your computer’s USB port and your USB devices must support SuperSpeed USB 3.0
2. You must connect the power adapter to the TU3-H4.

Your Installation is now complete
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Verify Installation

Windows 7/Vista

Windows XP

Technical Specifications

Hardware

Standards| USB 1.1. 2.0. 3.0
USB Ports| Input: 1 x Type-B Output: 4 x Type-A
LED Indicators| USB Port 1-4
Data Rates| Super speed: 5Gbps (USB 3.0) High speed: 480Mbps (USB 2.0) Full speed: 12Mbps (USB 1.1) Low speed: 1.5Mbps (USB 1.0)
Power Supply| Power adapter 5V DC. 2.5A
Power Consumption| 0.5 watts (max)
Dimensions (LxWxH)| 60 x 95 x 22mm (2.3 x 3.7 x 0.8in.)
Weight| 68g (2.4oz)
Temperature| Operating: 0-55°C (32-131 °F)
Storage: -10-70°C (14-158 °F)
Humidity| Max 90% non-condensing
Certifications| CE. FCC

Troubleshooting

1. Can I connect or disconnect the USB cable while the computer is on?
   Yes, you can connect or disconnect the USB cable, or any external USB device while the computer is on because the USB interface is Plug-and-Play and hot- pluggable.

2. I have a USB 2.0/1.1 cable. Can it work with USB 3.0 devices?
   Yes, it works but it may cause problems for connecting SuperSpeed USB 3.0 external peripherals. Therefore, it is recommended that you use a certified USB 3.0 cable.

3. After successful installation of the TU3-H4 USB 3.0 Hub, I connected my external USB device to the USB port, but it doesn’t seem to work. What should I do?
   1. Verify that your external USB device works when you connect it directly to a USB port on your computer.
   2. If you have an external power adapter that came with the external USB device, connect the power adapter to the device and power on the device.
   3. Make sure that you have installed the correct driver for your external USB device in Windows.

4. After I connected my USB device to the TU3-H4 USB 3.0 Hub, I am not getting USB 3.0 speeds. What should I do?
   Verify that you are using a certfied USB 3.0 cable.
   2. To take advantage of SuperSpeed USB 3.0, your USB devices must be SuperSpeed USB 3.0.

5. Can I cascade/uplink two or more TU3-H4 together to gain more USB 3.0 ports?
   Yes, you can connect/cascade more than one TU3-H4 together. You can connect up to 127 USB peripherals of at one time.
   If you still encounter problems or have any questions regarding the TU3-H4, please contact TRENDnet’s Technical Support Department.

Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.

TU3-H4- 3 Years Limited Warranty
AC/DC Power Adapter, Cooling Fan and Power Supply carry a 1 year limited warranty If a product does not operate as warranted during the applicable warranty period,  TRENDnet shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The  repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of TRENDnet. Replacement products  may be new or reconditioned. TRENDnet does not issue refunds or credit. Please contact the point-of- purchase for their return policies. TRENDnet shall not be responsible  for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the  product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to  conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper  submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service  support for all TRENDnet products.
Products that are sent to TRENDnet for RMA service must have the RMA number marked on the outside of return packages and sent to TRENDnet prepaid, insured and  packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from  outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees.

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL  BE, AT TRENDNET’S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL  OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH  THE SALE, INSTALLATION MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN  THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR  TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY  LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL,  OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR  OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,  FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF  THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL  PURPOSE.
Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

Declaration  of Conformity

Certifications
This equipment has been tested and found to comply with FCC and CE Rules.
Operation is subject to the following two conditions:

• This device may not cause harmful interference.
• This device must accept any interference received. Including interference that may cause undesired operation.

Waste electrical and electronic products must not be disposed of with household waste. Please recycle where facilities exist. Check with you Local Authority or Retailer for recycling advice.
NOTE:  THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

Product Warranty Registration
Please take a moment to register your product online. Go to TRENDnet’s website at http://www.trendnet.com/register

Copyright ©2011. All Rights Reserved. TRENDnet.

Documents / Resources

| TRENDNET TU3-H4 4-Port USB 3.0 Hub [pdf] Installation Guide
TU3-H4 4-Port USB 3.0 Hub, TU3-H4, 4-Port USB 3.0 Hub, USB 3.0 Hub, 3.0 Hub, Hub
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