HYPERX MacOS Ventura Update App User Guide

June 10, 2024
HYPERX

MacOS Ventura Update App
User Guide

macOS Ventura Update Troubleshooting

Major macOS updates tend to have bugs and errors which could lead to connectivity and powerrelated issues.
Our partner, Silicon Motion, regularly updates their display application (macOS Instant View) accordingly with any major macOS updates. If macOS Instant View under the HYPERDISPLY drive is damaged or corrupted, such as the error message below pops up.

Step by step instructions

Click here for a step-by-step video tutorial to troubleshoot it.

  1. Please remove the macOS Instant View app from computer first
    • Move a mouse cursor to “USB Display” icon at the menu bar, control key + click on touch pad > select “Remove Application”

  2. Proceed with a re-download of macOS Instant View (Recommended version) Driver download page:
    https://www.siliconmotion.com/downloads/index.html
    HYPERX MacOS Ventura Update App - Step by step instructions
3

  3. Install macOS Instant View to your applications folder and allow the necessary security & privacy settings for screen recording if prompted

  4. Once all the settings are allowed, launch and run macOS InstantView from your applications folder

If you continue to run into any issues, a power reboot will be helpful. Please follow the power reboot steps below carefully:

  1. Disconnect the Hyper Drive from your computer along with any other accessories (Power cord, HDMI cables, keyboards, mice, etc.) from the Hyper Drive.
  2. Select the “Shut Down” option on your computer.
  3. Keep the computer off for approximately 30 seconds. After 30 seconds, power up the computer and log back in.
  4. Once you are logged back in, reconnect the Hyper Drive first and applicable accessories after.

If you continue to experience issues, please contact us through support@hypershop.com.

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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