NEFF T17.T.6 Kookplaat Built In Hob Instruction Manual

NEFF T17.T.6 Kookplaat Built In Hob Instruction Manual

Safety

Observe the following safety instructions.

General information

• Read this instruction manual carefully.
• Keep the instructions, the appliance pass and the product information safe for future reference or for the next owner.
• Do not connect the appliance if it has been damaged in transit.

Intended use

Only a licensed professional may connect appliances without plugs. Damage caused by incorrect connection is not covered under the warranty.
Only use this appliance:

• To prepare meals and drinks.

• Under supervision. Never leave the appliance unattended when cooking for short periods.

• In private households and in enclosed spaces in a domestic environment.

• Up to an altitude of max. 2000 m above sea level.
  Do not use the appliance:

• With an external timer or a separate remote control. This does not apply if operation with appliances included in EN 50615 is switched off.

Restriction on user group

This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Do not let children play with the appliance. Children must not perform cleaning or user maintenance unless they are at least 15 years old and are being supervised. Keep children under the age of 8 years away from the appliance and power cable.

Safe use

WARNING ‒ Risk of fire!
Leaving fat or oil cooking on an unattended hob can be dangerous and may lead to fires.

• Never leave hot oil or fat unattended.

• Never attempt to extinguish a fire using water; instead, switch off the appliance and then cover with a lid or a fire blanket. The cooking surface becomes very hot.

• Never place flammable objects on the cooking surface or in its immediate vicinity.

• Never place objects on the cooking surface. The appliance will become hot.

• Do not keep combustible objects or aerosol cans in drawers directly  underneaththe hob.
  Hob covers can cause accidents, for example due to overheating, catching fire or materials shattering.

• Do not use hob covers. Food may catch fire.

• The cooking process must be monitored. A short process must be monitored continuously

WARNING ‒ Risk of burns!
The appliance and its parts that can be touched become hot during use, particularly the hob surround, if fitted.

• Caution should be exercised here in order to avoid touching heating elements.
• Young children under 8 years of age must be kept away from the appliance. Hob protective grilles may cause accidents.
• Never use hob protective grilles. The appliance becomes hot during operation.
• Allow the appliance to cool down before cleaning.

WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous

• Repairs to the appliance should only be carried out by trained specialist staff.

• Only use genuine spare parts when repairing the appliance.

• If the power cord of this appliance is damaged, it must be replaced by trained specialist staff.
  If the appliance or the power cord is damaged, this is dangerous.

• Never operate a damaged appliance.

• If the surface is cracked, you must switch off the appliance in order to prevent a possible electrical shock. To do this, switch off the appliance via the fuse in the fuse box rather than at the main switch.

• Call customer services.
  An ingress of moisture can cause an electric shock.

• Do not use steam- or high-pressure cleaners to clean the appliance.
  The insulation on cables of electrical appliances may melt if it touches hot parts of the appliance.

• Never bring electrical appliance cables into contact with hot parts of the appliance.

WARNING ‒ Risk of injury!
Saucepans may suddenly jump due to liquid between the saucepan base and the hotplate.

• Always keep hotplates and saucepan bases dry

WARNING ‒ Danger: Magnetism!
The removable control element is magnetic and may affect electronic implants, e.g. heart pacemakers or insulin pumps

• Persons with electronic implants must
  stand at least 10 cm away from the magnetic control element. Never put the control element in your pockets.

WARNING ‒ Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate.

• Keep packaging material away from children.
• Do not let children play with packaging material. Children may breathe in or swallow small parts, causing them to suffocate.
• Keep small parts away from children.
• Do not let children play with small parts.

Preventing material damage

ATTENTION!
Rough pot and pan bases will scratch the ceramic

• Check your cookware.
  Boiling pans dry may damage cookware or the appliance.

• Never place empty pans on a heated hotplate or allow to boil dry. Incorrectly positioned cookware can cause the appliance to overheat.

• Never place hot pots or pans on the controls or the hob surround.
  Damage can occur if hard or pointed objects fall onto the hob.

• Do not let hard or pointed objects fall onto the hob. Non heat-resistant materials will melt on heated hotplates.

• Do not use oven protective foil.

• Do not use aluminium foil or plastic containers.

Overview of the most common damage

Here you can find the most common types of damage and tips on how to avoid them

glassscraper.
Stains| Unsuitablecleaningproducts| Only use cleaningproducts that are suitablefor glass ceramic.
Scratches| Salt, sugar orsand| Do not use the hob as awork surface or storagespace.
Scratch es| Rough pot or pan bases| Check your cookware.
Discol-ouration| Unsuitablecleaning products| Only use cleaningproducts that are suitable for glass ceramic.
Discol-ouration| Pan abrasion,e.g. aluminium| Lift pots and pans tomove on the hob.
Blisters| Sugar or food with a high sugar content| Remove boiled-over food immediately with a glass scraper.+++++++++

Environmental protection and saving energy

Disposing of packaging
The packaging materials are environmentally compatible and can be recycled

• Sort the individual components by type and dispose of them separately

Saving energy

If you follow these instructions, your appliance will use less energy.
Select the cooking zone to match the size of your pan. Centre the cookware on the hob. Use cookware whose base diameter is the same diameter as the hotplate.
Tip: Cookware manufacturers often give the upper diameter of the saucepan. It is often larger than the base diameter

• Unsuitable cookware or incompletely covered cooking zones consume a lot of energy. Cover saucepans with suitable lids.

• Cooking without a lid consumes considerably more energy. Lift lids as infrequently as possible.

• When you lift the lid, a lot of energy escapes. Use a glass lid.

• You can see into the pan through a glass lid without having to lift it.
  Use pots and pans with flat bases.

• Uneven bases increase energy consumption.
  Use cookware that is suitable for the quantity of food.

• Large items of cookware containing little food need more energy to heat up. Cook with only a little water.

• The more water that is contained in the cookware, the more energy is required to heat it up. Turn down to a lower power level early on.

• If you use an ongoing power level that is too high, you will waste energy.
  Take advantage of the hob’s residual heat. With longer cooking times switch off the hotplate 5-10 minutes before the end of cooking.

• Unused residual heat increases energy consumption.Product Information according (EU) 66/2014 can be found on the attached appliance pass and online on the product page for your appliance. Familiarising yourself with your appliance

Familiarising yourself with your appliance

The instruction manual is the same for various different hobs. You can find the hob dimensions in the overview

Control panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

Indicators/symbols
The displays show selected values and functions.

Touch fields

Touch fields are touch-sensitive surfaces. To select a function, touch the relevant field.

Notes

• Always keep the control panel dry. Moisture impairs the function.
• Do not pull pans close to the displays and touch fields. The electronics may overheat.

Hotplates

You can find an overview of the different activations of the hotplates here.
If you operate the activations, the relevant displays light up.
If you switch on a hotplate, it will switch to the setting last selected.

| Hotplate| Activating and deactivating
---|---|---
| Single-circuit cooking zone|
| Dual-circuit hotplate| Activating and deactivating
| Extended cooking zone| Select hotplate. Touch

Notes

• Dark areas in the glow pattern of the hotplate are part of the technical design. They do not affect the functionality of the hotplate.
• The hotplate regulates the temperature by switching the heat on and off. The heat may also switch on and off when at the highest setting.
• With multi-circuit hotplates, the heating of the inner filament circuits and the heating of the activations may switch on and off at different times.
  • This protects easily damaged components from overheating.
  • The appliance is protected against electrical overload.
  • Better cooking results are achieved.

Residual heat indicator

The hob has a two-stage residual heat indicator for each hotplate. Do not touch the hotplate while the residual heat indicator is lit up.

chocolate.
| The hotplate is hot.

Twistpad with twist knob

The twistpad is the area in which you can use the twist knob to select the hotplates and heat settings. The twist knob is magnetic. When positioned in the twistpad area, the twist knob automatically centres itself there.

Always keep the twist knob clean. Soiling may impair its function

Using the twist knob

1. To activate a hotplate, touch the twist knob in the area of the marking.
2. To select a heat setting, turn the twist knob.

Removing the twist knob

You can remove the twist knob in order to clean the hob or to avoid activating it accidentally.
If you remove the twist knob when the appliance is switched on, the wipe protection function is activated.
The control panel is locked. You can clean the control panel.
Wipe protection is active for 35 seconds. If you do not fit and turn the twist knob during this time, the appliance will switch off.
The main switch is excluded from the wipe protection function. You can switch off the hob at any time.

WARNING ‒ Risk of burns!
If you place a metal object on the twistpad, the hob can continue heating up

• Always switch off the hob using the main switch.

Storing the twist knob

Follow these instructions whenever you remove the twist knob from the hob and store it elsewhere.

WARNING ‒ Danger: Magnetism!
The twist knob is magnetic and may affect electronic implants, e.g. heart pacemakers or insulin pumps

• People with electromagnetic implants should never carry this control element around in their pockets.
• The minimum distance from pacemakers should be 10 cm

ATTENTION!
Metal particles adhering to the magnetic underside can scratch the glass ceramic surface.

• Keep the twist knob clean

• Remove all metal particles on the underside.
  The magnet in the twist knob can affect other appliances and irreparably damage magnetic data carriers.

• Keep the twist knob away from magnetic data carriers, e.g. video cassettes, diskettes, credit cards or cards with magnetic strips.

• Keep the twist knob away from television sets and monitors.

Operation without using the twist knob

If you have mislaid the twist knob, you can also operate the hob without it. You can select hotplates and heat settings

1. Switch on the hob using the main switch.
2. Simultaneously press and hold and for 4 seconds.
   • An audible signal sounds.
3. Repeatedly press until the indicator for the required hotplate lights up.
4. Use (-) and (+) to select the heat setting required.
   • The hotplate is switched on.
   • You can put the twist knob back on the twistpad at any time.

Basic operation

Switching the hob on or off

The main switch is used to switch the hob on and off. If you switch the appliance back on again within 4 seconds after switching off, the hob will start up with the previously stored settings.

Switching on the hob

• Touch .
• The indicator lamp above lights up.
• The displays light up.
• The hob is ready for use.

Switching off the hob

The hob will switch off automatically when all hotplates have been switched off for a while (10-60 seconds).

• Touch .
• The indicator lamp above goes out.
• The displays go out.
• All hotplates are switched off.
• The residual heat indicator remains on until the hotplates have cooled down sufficiently.

Selecting heat settings

Requirement: The hob is switched on.

1. To select the hotplate, touch the twist knob in the appropriate area for the hotplate required.
   

2. Within the next 10 seconds set the required heat setting with the twist knob.

Setting the hotplates

To set a hotplate, it has to be selected. Use the twist knob to set the required heat setting for each hotplate.

Heat setting|
---|---
1| Lowest setting
9| Highest setting
.| Every heat setting has an intermediate setting, e.g. 4. .

Changing heat settings

1. Select the hotplate.
2. Use the twist knob to select the required heat setting.

Switching off hotplates

If you have switched off a hotplate, the residual heat indicator appears after approx. 10 seconds.

1. Select the hotplate.
2. Use the twist knob to set the heat setting to 0

Recommended cooking settings

You can find an overview of different foods with appropriate power levels here.
The cooking time varies depending on the type, weight, thickness and quality of the food. The ongoing power level depends on the cookware used.

Cooking tips

• To bring food to the boil, use heat setting 9.
• Stir thick liquids occasionally.
• Food that needs to be seared quickly or that initially loses a lot of liquid during frying should be fried in small portions.
• Tips for saving energy when cooking

Melting

Food| Ongoing cooking setting| Ongoing cooking time in minutes
Chocolate, cooking chocolate| 1-1.| –
Butter, honey, gelatine| 1–2| –
Heating or keeping warm
Stew, e.g. lentil stew| 1–2| –
Milk1| 1.-2| –
Sausages in water| 3–4| –
1 Prepare the dish without the lid.
Defrosting and heating| |
Spinach, frozen| 2.-3.| 10–20
Goulash, frozen| 2.-3.| 20–30
Poaching or simmering
Dumplings12| 4.-5| 20–30
Fish12| 4–5| 10–15
White sauce, e.g. béchamel| 1–2| 3–6
Whisked sauces, e.g. sauce béarnaise or hollandaise| 3–4| 8–12

1. Bring the water to the boil with the lid on.
2. Continue to cook the dish without a lid.

Boiling, steaming or stewing
Rice with double the volume of water| 2–3| 15–30
Rice pudding| 1.-2.| 35–45
Unpeeled boiled potatoes| 4–5| 25–30
Boiled potatoes| 4–5| 15–25
Pasta, noodles1| 6–7| 6–10
Stew, soup| 3.-4.| 15–60
Vegetables, fresh| 2.-3.| 10–20
Vegetables, frozen| 3.-4.| 10–20
Food in a pressure cooker| 4–5| –

1. Bring the water to the boil with the lid on.
2. Continue to cook the dish without a lid.

Braising
Roulades| 4–5| 50–60
Pot roast| 4–5| 60–100
Goulash| 2.-3.| 50–60

Frying with little oil
Fry food without a lid.

1 Turn the dish several times.
Pancakes| 6–7| one by one
Omelette| 3.-4.| one by one
Fried eggs| 5–6| 3–6

Deep-frying
Deep-fry food in 1–2 l oil in batches, 150–200 g perbatch. Cook food without a lid

PowerBoost function

PowerBoost lets you heat up large volumes of water even faster than on heat setting 9. The PowerBoost function is only available on hotplates marked ⁠.

Switching on PowerBoost

WARNING ‒ Risk of fire!
Oil and fat heat up quickly with the PowerBoost function. Oil and fat ignite quickly if overheated.

• When cooking, never leave the hob unattended.

Requirement: With dual-circuit hotplates, the second filament circuit has to be activated for use with the PowerBoost function.

1. Select the hotplate.
2. Touch ⁠.
3. The ⁠ indicator lights up.

Switching off PowerBoost

If you do not switch off the PowerBoost function, it will switch off automatically after a certain period of time. The hotplate switches back to heat setting 9.

1. Select the hotplate.
2. Select any ongoing cooking setting.
3. The display goes out.

Childproof lock$

You can use the childproof lock to prevent children from switching on the hob.

Activating the childproof lock

Requirement: The hob is switched off.

• Press and hold for approx. 4 seconds.
• lights up for approx. 10 seconds.
• The hob is locked.

Deactivating the childproof lock

• Press and hold for approx. 4 seconds.
• The lock is released.

Automatic childproof lock

This function automatically activates the childproof lock when you switch off the hob.
The automatic childproof lock can be activated in the basic settings.

Time-setting options

Your appliance has different time-setting options which can be used to set a cooking time or a kitchen timer.

Cooking time

Enter a cooking time for the relevant hotplate. When the cooking time has elapsed, the hotplate switches off automatically.
You can set a cooking time of up to 99 minutes.

Setting the cooking time

Requirement: The hotplate is switched on.

1. Select the hotplate using the twist knob.

2. Touch the touch field
   

3. above the touch field flashes.

4. lights up on the timer display.

5. Within the next 10 seconds set the required cooking time with the twist knob.
   

6. The cooking time counts down. If you have set a cooking time for more than one hotplate, the cooking time of the hotplate selected is displayed.

7. When the cooking time has elapsed, the hotplate switches off. An audible signal sounds and lights up in the hotplate display. flashes in the timer display for one minute. The display flashes.
   Note: If you touch any touch field, the displays go out and the audible signal ceases.

Changing or cancelling the cooking time

1. Select the hotplate using the twist knob.
2. Touch and change the cooking time or set to ⁠.

Automatic timer

You can use this function to preselect a cooking time for all hotplates. Each time a hotplate is switched on, the preselected cooking time counts down. When the cooking time has elapsed, the hotplate switches off automatically.
Switch on the automatic timer in the basic settings.
Tip: The automatic timer is valid for all hotplates. You can reduce or delete the cooking time for individual hotplates.

Kitchen timer

You can set a time of up to 99 minutes after which a signal will then sound. The kitchen timer runs independently of all other settings.

Setting the kitchen timer

•  Touch ⁠.
• above the touch field flashes.
• lights up on the timer display.
• Use the twist knob to set the time.
• The timer starts counting down after a few seconds.
• A signal sounds when the time has elapsed. flashes in the timer display. above the touch field lights up brightly.
• The display switches off after one minute.

Switching off the timer signal
You can switch the signal off manually.

• Touch any touch field.
• The display goes out and the audible signal ceases.

Setting the correct time

• Touch the touch field and use the twist knob to set the time.

Stopwatch function

The stopwatch function displays the time which has passed since activating the function.
The stopwatch function only works when the hob is switched on. When the hob is switched off, the stopwatch function is switched off as well.

Switching on the stopwatch function

• Touch ⁠.
• appears in the timer display.
• Time measurement begins.
• Seconds are displayed during the first minute, then minutes.

Switching off the stopwatch function

• Touch again.
• The timer display goes out.

Automatic switch-off

If you do not change the settings of a hotplate for a long time, automatic switch-off will be activated. When the hotplate switches off depends on the heat setting selected (1 to 10 hours).
The heat to the hotplate is switched off. and the residual heat indicator ⁠/ flash alternately on the hotplate display.

Continuing cooking after automatic switch-off

1. Touch any touch field.
2. The display goes out.
3. Reset.

Keep-warm function

The keep-warm function allows you to melt chocolate or butter and to keep food or cookware warm.

Switching on the keep-warm function

1. Select the hotplate.
2. Touch the ⁠ symbol.
3. lights up on the heat setting display.

Switching off the keep-warm function

1. Select the hotplate.
2. Touch the ⁠ symbol.
3. lights up on the heat setting display.

Energy consumption display

This function indicates the total amount of energy consumed between switching the hob on and switching it off again.
Once switched off, the energy consumption is displayed in kilowatt hours, e.g. 1.08 kWh, for 10 seconds.
The accuracy of the display depends on various factors such as the voltage quality of the power supply. The display can be activated in the basic settings.

Basic settings

You can configure the appliance to meet your needs.

Overview of the basic settings

You can find an overview of the basic settings and the default factory settings here.

– Switched off1
– Switched on
– Manual and automatic childproof lock are switched off
| Audible signal
– Confirmation signal and operating error signal are switched off. The main switch signal remains switched on.
– Only the operating error signal is switched on.
– Only the confirmation signal is switched on.
 – Confirmation signal and operating error signal are switched on.1
Factory setting
| Energy consumption display Ask your electricity supplier what the mains voltage is.
– Consumption display is switched off.1
– Consumption display at mains voltage of 230 V.
– Consumption display at mains voltage of 400 V.
– Consumption display at mains voltage of 220 V.
– Consumption display at mains voltage of 240 V
| Automatic timer
– Switched off.1
– Cooking time after which the hotplates switch off. Duration off.
| Duration of the timer end signal
– 10 seconds.
 – 30 seconds.
– 1 minute.
| Activation of the heating elements
– Switched off1
– Switched on
– The last setting before switching off the hotplate.
Factory setting
Display| Selection
---|---
| Time for selecting hotplates
– Unlimited: The last hotplate selected can always be adjusted without having to select it again.1
– You can adjust the last hotplate selected within 10 seconds after selecting it. After this time you have to select the hotplate againbefore adjusting it.
| Resetting to the factory settings
– Switched off.1
– Switched on.
Factory setting

Changing basic settings

Requirement: The hob is switched off.

1. Switch on the hob.

2. Within the next 10 seconds press and hold for approx. 4 seconds.
   

3. appears.

4. lights up on the hotplate display.

5. Touch repeatedly until the required display appears.

6. Set the desired value using the twist knob.
   

7. Press and hold for 4 seconds.

8. The setting is activated.
   Tip: To exit the basic settings, switch off the hob using. Switch the hob on again and reset.

Cleaning and servicing

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

Cleaning products

You can obtain suitable cleaning products and glass scrapers from customer service, the online shop or a retailer

ATTENTION!
Unsuitable cleaning products may damage the surfaces of the appliance.

• Never use unsuitable cleaning products.

Unsuitable cleaning products

• Undiluted detergent
• Detergent intended for dishwashers
• Abrasive cleaners
• Aggressive cleaning products such as oven spray or stain remover
• Abrasive sponges
• High-pressure or steam jet cleaners

Cleaning the glass ceramic

Clean the hob after every use to stop cooking residues from getting burnt on.
Note: Note the information on unsuitable cleaning products.

Requirement: The hob has cooled down.

1. Remove heavy dirt using a glass scraper.
2. Clean the hob with a cleaning product for glass ceramic. Follow the cleaning instructions on the product packaging.
   Tip: You can achieve good cleaning results if you use a special sponge for glass ceramic.

Cleaning the hob surround
Clean the hob frame after use if dirty or stained.

Notes

• Note the information on unsuitable cleaning products.
• Do not use the glass scraper.

1. Clean the hob frame with hot soapy water and a soft cloth. Wash new sponge cloths thoroughly before use.
2. Dry with a soft cloth.

Cleaning the twist knob
Clean the twist knob as necessary.

• Wipe the twist knob with lukewarm soapy water.
  • Note the information on unsuitable cleaning products.
  • Do not clean the twist knob in the dishwasher.
  • Do not immerse the twist knob in rinsing water.

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!
Improper repairs are dangerous.

• Repairs to the appliance should only be carried out by trained specialist staff.
• If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous

• Repairs to the appliance should only be carried out by trained specialist staff.
• Only use genuine spare parts when repairing the appliance.
• If the power cord of this appliance is damaged, it must be replaced by trained specialist staff.

WARNING ‒ Risk of burns!
The hotplate heats up but the display does not work.

• Switch off the fuse in the fuse box.
• Call the customer servic

WARNING ‒ Risk of fire!
The hob switches off automatically and can no longer be operated. It may switch on unintentionally at a later point.

• Switch off the fuse in the fuse box.
• Call the customer service

Information on display panel

1. Check the household fuse for the appliance.
2. Check whether there has been a power failure by trying other electrical appliances

All displays flash| The control panel is wet or objects are lying on it.

• Dry the control panel or remove the object.

| Several hotplates have been used over a prolonged period at high power settings. The hotplate has been switched off to protect the electronics.

1. Wait a while.
2. Touch any touch field.
3. When the message no longer appears, the electronics have cooled down sufficiently. You can continue to cook.

| Despite being switched off by , the electronics have become hot again. All hotplates have therefore been switched off.

1. Wait a while.
2. Touch any touch field.
3. When the message no longer appears, the electronics have cooled down sufficiently. You can continue to cook

and the heat setting flash alternately. A signal sounds| Hot pot near the control panel. There is a risk that the electronics will overheat.

• Remove the pan.
• The display goes out shortly afterwards.

and audible signal|

1. Hot pot near the control panel. The hotplate has been switched off to protect the electronics.
2. Remove the pot.
3. Wait a while.
4. Touch any touch field.
5. When the message no longer appears, the electronics have cooled down sufficiently. You can continue to cook.

| The hotplate was on for too long and has switched off automatically. You can switch the hotplate back on again immediately
and hotplates do not heat up| Demo mode is activated.

1. Disconnect the appliance from the power supply for 30 seconds by briefly switching off the circuit breaker in the fuse box.
2. Touch any touch field within the next three minute

A message with “E” appears on the display, e.g. E0111.| The electronics have detected a fault

1. Switch the appliance off and on again.
2. If the fault was a one-off, the message disappears.
3. If the message appears again, call the after-sales service. Please specify the exact error message when calling.

Disposal

Disposing of old appliance
Valuable raw materials can be reused by recycling.

•  Dispose of the appliance in an environmentally friendly manner.
  Information about current disposal methods are available from your specialist dealer or local authority

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Service

Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area.
Note: Under the terms of the manufacturer’s warranty the use of Customer Service is free of charge.
Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website.
If you contact Customer Service, you will require the product number (E-Nr.) and the production number (FD) of your appliance.
The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website

Product number (E-Nr.) and production number (FD)

You can find the product number (E-Nr.) and the production number (FD) on the appliance’s rating plate. The rating plate can be found:

• on the appliance certificate.
• on the lower section of the hob

Make a note of your appliance’s details and the Customer Service telephone number  to find them again quickly

Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes MK12 5PT
United Kingdom

Register your product online
neff-home.com

BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY

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