TERMA MOA Heatiting Element and Electric Radiator User Manual

TERMA MOA Heatiting Element and Electric Radiator

Our products have been designed and manufactured in such a way to ensure that all quality, functionality and aesthetic requirements are met. We would like to congratulate you on the purchase of this great product and wish you a pleasant experience with it.

Electric radiator

Guide to safe installation and use.

1. Do not install the heater under an electrical socket point.
2. Your electric heater should be filled with a carefully measured amount of liquid. In the case of loss of heating medium, or in any other case which demands its supplementation, contact your supplier.
3. The device is not equipped with an external temperature controller *). Do not use the device in a small room if unsupervised disabled or incapacitated individuals are inside it. Only use the device if those individuals are under constant supervision.
   • *) Does not apply to selected models. Ask your supplier for details.
4. Electric heater is not a toy. Children under the age of 3 should not be allowed within close proximity of the device without the supervision of an adult. Children aged 3 to 8 should only be allowed to operate the heater when it has been properly installed and connected. The child must be under adult supervision or have been trained to safely operate the device while understanding the risks.
   • Note: Some parts of the radiator can be very hot and can cause burns. Pay special attention to the presence of children or people with disabilities.
5. If the device is used as a clothes and towel dryer, ensure that the fabrics drying on it have only been washed in water, avoiding contact with any harsh chemicals.
6. To ensure the safety of very small children, install the electric dryer so that the lowest tube is at least 600 mm above the floor.
7. The device should only be installed by a qualified installer in accordance with the applicable regulations regarding safety and all other regulations.
8. All installations to which the device is connected should comply with regulations applicable in the country of installation and use.
9. Extension leads or electric plug adapters should not be used in order to supply power to the heater.
10. While connecting the radiator to electric installation ensure that the circuit has a 30 mA residual-current circuit breaker and an appropriate overcurrent circuit breaker. With the permanent installation (cable connection without plug) it is also mandatory to provide an omnipolar cut-off switch with a minimum contact opening of 3 mm for disconnecting the device on all poles.
11. The device version labelled PB can be installed in bathrooms in zone 1, as defined by applicable law, subject to any additional regulations concerning electrical installations in wet areas. Other versions of the device can be installed in Zone 2 or beyond.
12. The device is recommended for use solely as described in the manual.
13. Ensure that the heater has been installed on a wall in accordance with its installation manual.
14. Please forward this instruction manual to the end user.

Warning

Electric Heating Element

Safety requirements — installation

1. Fitting and connection of the heating element should only be performed by a qualified installer.
2. Connect the unit to a sound electrical installation (see the ratings on the heater).
3. Switching on the heating element in the open air to test the device is permitted for a maximum of 3 seconds.
4.  Never test a heating element that is already in- stalled. Do not turn the heating element on in an empty radiator!
5. Ensure that the power cord does not touch the hot parts of the heating element or radiator.
6. Before installing or removing the device, make sure it is disconnected from the power source.
7. Do not open the device — any interference with internal components will invalidate the warranty.
8. The heating element’s power output must not exceed the radiators power output for the parameters 75/65/20° C.
9. The pressure in the radiator should not exceed 10 atm. Ensure that an air cushion is preserved in electric radiators. In central heating systems, leave one valve open to prevent pressure build up due to the thermal expansion of the liquid.
10. The device is intended for home use only.
11. Fitting and Installation of the device must be carried out in accordance with all local regulations for electrical safety, including installation within permissible locations only. Observe bathroom electrical zone regulations.

Safety requirements — use

1. The heating element must be fully submerged in the heating liquid during its operation. A radiator connected to the central heating system and equipped with a heating element must be subjected to regular venting of excess air.
2. Regularly check the device for damage to ensure it is safe to use.
3. If the power cord is damaged the device should not be used. Unplug the device and contact the manufacturer or distributor.
4. Do not allow flooding into the heating element casing.
5. Do not use the heating element in heating systems where the water temperature exceeds 82° C.
6. The heating element and radiator can heat up to high temperatures. Please be cautious — avoid direct contact with the hot parts of the equipment.
7. Do not open the heating element casing.
8. In the central heating system, always make sure that one valve of the radiator remains open.
9. Ensure that minors aged 8 and above or those with a physical or mental disability are supervised if operating the device.
10. The device is not a toy. Keep it out of the reach of children.
11. The device must be disconnected from the mains during cleaning and maintenance.
12. Cleaning of the equipment by children under 8 years of age is only permitted under appropriate supervision.

Intended use of device

The ONE is an electric heating element device intended for installation inside water towel radiators (electric only or connected to the central heating systems). The ONE electric radiator or any radiator with the ONE heating element installed is designed for the purpose of drying clothes and / or towels or heating rooms (only if connected to the TTIR remote control).

Technical Information

• Electric data: 230 V / 50 Hz

• Insulation class: Class I

• Casing protection class: IPx5

• Heating output: 120, 200, 300, 400, 600, 800, 1000 [W]

• Connection types: PW — straight cable with plug,

  • SW — spiral cable with plug,
  • **PB* —** straight cable without plug (see Guide to safe installation)

• Radiator connection: thread G ½”

• Device intended to be connected permanently to the system

Installation or removal

Detailed information demonstrating the different ways of installing or removing a radiator heating element is available from the manufacturer or importer (see footnotes at the end of the manual). Below we list some basic requirements and principles which must be followed to ensure long term, reliable operation of the product.

When the heating element is installed horizontally, it must be rotated to such an extent that the single tube, which houses the temperature sensor, is positioned as low as possible.

Before installation or first use:

1. Read the chapter Safety requirements — Installation.
2. Fit the heating element using the correct spanner (size 22).
3. The heating element must be installed at the bottom of the radiator, perpendicular to the radiator pipes, while preserving space for the proper circulation of the heating medium.
4. Use a suitable heating medium for fillingthe electric radiator, i.e. (water, special products based on water and glycol for use in central heating systems, or oil which complies with the requirements of the manufacturer of the radiator and heating element).
5. Check the distances between the individual heating element tubes and bend if necessary.
6. Do not switch the heating element on if it is not fully immersed in radiator heating medium.
7. Make sure an adequate air cushion is present to protect against excessive pressure build up within the heater (always leave one of the radiator valves open).
8. When filling the radiator with hot liquid insure that the liquid temperature does not exceed 65° C.
9. Follow the subsequent guidelines when connecting the electrical installation:
   • Brown wire — live connection to the circuit (L).
   • Blue wire — connect to neutral (N)
   • Yellow & green wire — earth connection (PE).
10. Before filling the radiator with heating medium, ensure that the heating element is fitted properly and that it is water tight.
11. In central heating installation radiator must be fitted with the valves enabling disconnection of the radiator from the rest of the system.
12. The temperature of the heating agent in the central heating system must not exceed 82° C!
13. For detailed installation hints — see the last pages of this manual.

Notes prior to removal:

1. Before dismantling permanently, disconnect the heating element from the mains and ensure that the radiator is not hot.
2. Be aware. A radiator filled with liquid can be very heavy. When moving the radiator, ensure that you take the necessary safety precautions.
3. Before disassembly, close the appropriate valves and drain the radiator completely to avoid causing any damage.

Product disposal

This product should not be disposed of as general waste but should be brought to the appropriate collection point for re-cycling of electric and electronic devices. This information is provided by the sign on the product, user manual and packaging. Information on the appropriate point for used devices can be provided by your local authority, product distributor or the store from where the product was purchased. Thank you for your effort towards protecting the environment.

Maintenance

• Before performing maintenance, always unplug the unit from the mains system.
• Periodically check the fluid level in the radiator and ensure the heating element is completely submerged.
• Clean the product with a dry or damp cloth. If necessary, use a very small amount of detergent, ensuring that it contains no solvents or abrasives.

Installation Instructions

Dual Fuel Radiator

1. Choose the option of installation that fits to you best.
2. Slide on masking cover (installation without T-fitting)*.
3. Fit the T-fitting to the radiator (if needed) and then install the heating element. Install and tighten by hand only.
4. Fill the radiator with the water, then bleed it. Once bled make sure that at least one valve remains open. NEVER OPERATE THE HEATING ELEMENT WITH BOTH VALVES CLOSED.
5. Connect the heating element to the power supply.
6. Your radiator is ready.
   • HINT: Do not turn on the heating element and your central heating at the same time.

*not appy to the ONE-R

Installation

Electric only Radiator

1. Correct position of the radiator and heating element.
2. Slide on masking cover*.
3. Install and tighten by hand only.
4. Fill the radiator with a proper heating agent. (Read the section ‘Before installation).
5. Fit the radiator to the wall and connect the heating element to the power supply.
6. Set the heater on max and keep it for 30 min (the plug opening must be open).
7. Check the level of the hot heating agent inside the radiator, add more if needed.
8. Close the radiator plug. Your radiator is ready.

*not appy to the ONE-R

Installation

ONE

• Heater One has two radiator temperature settings (45° C and 60° C) as well as automatic switch-off after 2 hours.
• The on/off button is also used for the purpose of changing settings, while different colours of the LED diode indicate current setting.
• The device has a built-in IR receiver for wireless communication with an external controller which provides additional functions to the device.

Turning the device on and setting heating temperature

The following settings are activated by pressing of the on/off button in the following order:

1. The device is turned on and automatically set to 45° C;
2. The heater switches to 60° C;
3. The heater is turned off. Current setting is indicated by a LED diode:
   • Heater is off — diode is not on.
   • Heater is on setting 1 (45° C) — yellow light.
   • Heater is on setting 2 (60° C) — red light.
   • Device settings are also remembered after power outage.

Automatic switch-off (timer)

Pressing and holding of the on/off button activates the TIMER function — the heater works for 2 hours on setting 60° C, after which it switches off. Active TIMER is indicated by pulsating diode. Regardless of whether the heater is currently on or off the TIMER can be activated by pressing and holding the button. A quick press of the button then turns the device off.

Anti-freeze function

When the device is off but still has a live feed, and the temperature inside the room falls down below 6° C the device will automatically turn on and start heating. This function will prevent the heating medium inside the radiator from freezing. When this function is active every 4 seconds a flashing orange LED diode is visible.

Remote control mode (wireless communication)

If there is a dedicated IR controller inside the room, which sends signals to the heater, then, the first signal correctly received by the heater, automatically switches the device into receiving mode. When in this mode, the device will heat with the heat output dictated by the external controller while still controlling temperature not to exceed approximately 60° C. Remote mode is indicated by the diode shining with constant blue light.

Every correctly received signal from the external controller is indicated by short flash of the diode. If there is a break in communication (the heater does not receive a signal from the external controller for 30 minutes), the heater will switch to a signal-awaiting mode. The blue diode will start pulsating steadily and the device will automatically turn off with the antifreeze function still active until the connection is reached again.

TIMER function can be used also in remote mode (in such a case, after the timer operation has seized, the heater will not turn off but it will return to the remote control operation).

Malfunction alerts

The device constantly monitors all parameters which may indicate its damage or any adverse phenomena, and automatically activates necessary protective procedures. Those are, amongst others: protection against operation in ‘dry conditions’, monitoring of controlling and measuring systems, monitoring an ‘open window’ or ‘free flow of water in a central heating system’. All malfunction alerts are indicated by a flashing white diode.

Troubleshooting

contact Your local Distributor
LED diode pulsing: WHITE & RED or WHITE & YELLOW| The radiator is not warming up quickly| 1. Check and confirm that the heating element’s output is not too low for the size of radiator.

2. (Dual Fuel only) — check the flow of the heated agent is it flowing back into the central heating system, if this is the case you will need to close one of the valves (flow or return). In the case of a ‘side connection’ you will need to close the upper

valve. If the problem continues contact Your dealer.

LED diode pulsing WHITE

(malfunc­ tion alert)

| TWO

flashes

| Low water level (work in dry condi­ tions)| 1. May happen once or twice after switching on­ this is not a malfunction;

2. If lasts longer­ check the lever of heating agent level

THREE

flashes

| Overheating| Check and reduce the water temperature in the central heat­ ing system­must not exceed 82 deg

Check and confirm that the heating element’s output does not exceed the recommended output of your radiator. Turn the heating element off with the ON/OFF button and wait for 20 min. If the radiator is still hot, disconnect it from its electri­

cal supply­ contact the Distributor.

FOUR

flashes

| Temperature sensor damaged| Contact Your local Distributor
FIVE

flashes

| The radiator is not

warming up quickly

| 1. Check and confirm that the heating element’s output is not too low for the size of radiator.

2. (Dual Fuel only)­ check the flow of the heated agent, is it flowing back into the central heating system, if this is the case you will need to close one of the valves (flow or return). In the case of a ‘side connection’ you will need to close the upper valve. If the problem continues contact Your dealer.

BLUE diode does not light (lack of IR communication)

|

Problem with the connection.

| Check the batteries Place the pro­ grammer close to the heating ele­ ment and change the temperature setting­ if the devices communi­ cate correctly, LED diode lights blue and blinks after each order correct­ ly received.
---|---|---
Problem with the heating element| contact the Distributor
YELLOW and RED diode light but ra­ diator still cool| Thermal fuse or electronics damaged|

contact the Distributor

BLUE diode lights but radiator still cool

|

Room temperature is equal or high­ er than the one set in external programmer

| Everything is working. To make the heating element heat you may turn on the ON mode in external pro­ grammer or the Dryer mode in the element. (Note: Turning the control­ ler ‘OFF’ will not terminate the con­ nection between the heating ele­ ment and the controller, the only way to do this is to remove the bat­ teries from the controller or move it to another room)

BLUE diode pulsing

|

The heating element is no longer communicating with the

IR controller

| Is the controller still in ‘line of site’ of the heating element or is it being blocked by an object or has it been placed in another room, clear the obstruction or move the control­ ler. Check the batteries. If not and the problem still exists­ contact the Distributor
If the problem continues please contact Your local Distributor.

Warranty terms & conditions

1. The subject of this warranty is a Terma electric heating element with control head. The product name and characteristics are specified on the packaging.
2. By accepting the device on purchase, the Client confirms that the product is of full value. The Client should immediately inform the Seller of any discovered faults — otherwise it will be understood that the Product was faultless at the time of purchase. This refers especially to any faults or damages of the control panel case.
3. The Warranty for period for the Product is 24 months from the date of purchase, but no longer than 36 months from the date of production.
4. The proof of purchase (receipt, invoice, etc.) constitutes the basis for warranty claims. Lack of the proof of purchase allows the manufacturer to reject a warranty claim.
5. This warranty does not cover any faults and/or damages caused by:
   • incorrect (not in accordance with the manual) installation, use or disassembly,
   • incorrect use of the heating element (i.e. for any purpose that is not specified by the Manufacturer as intended for this type of product),
   • unqualified persons tampering with the product,
   • customers after the purchase.
6. The Central Heating installation should be fitted with lock-shield valves, enabling disassembly of the radiator or the heating element and its control head without the necessity of emptying the whole system of the heating agent. Any problems or expenses arising from the absence of lock-shield valves in your installation cannot be used as grounds for any claims against Terma.
7. The attached Product Manual is an integral element of the Warranty. Pleaseread it carefully prior to the installation and use of the Product.
8. The Manufacturer is obliged to remove any production fault within 14 working days of receipt of the faulty device at the Manufacturer’s premises.
9. Should the repair be impossible, then the manufacturer is obliged to replace the faulty Product with a new, full-value unit of identical parameters.

FAQ

Frequently Asked Questions

• Q: Can the electric heater be used in a bathroom?
  • A: The PB version can be installed in bathrooms in zone 1, subject to additional regulations. Other versions can be installed in Zone 2 or beyond.
• Q: Can children operate the electric heater?
  • A: Children aged 3 to 8 should only operate the heater under adult supervision or after proper training on its safe usage.

TERMA Sp z o.o.

• Czaple 100, 80-298 Gdańsk, Poland
• terma@termagroup.pl
• www.termagroup.pl

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