COMFIER CF-6302GN Neck and Shoulder Shiatsu Massager with Heat User Manual

June 10, 2024
COMFIER

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COMFIER CF-6302GN Neck and Shoulder Shiatsu Massager with Heat

COMFIER-CF-6302GN-Neck-and-Shoulder-Shiatsu-Massager-with-Heat-
PRODUCT

Congratulations on your purchase of the Comfier Massager. It is a portable massager that provides deep-penetrating warmth and rejuvenating massage at home or away. The massager has 8 massage nodes that rotate in unison and provide lighted heat therapy for a relaxing experience.

Features

  • Heated Shiatsu heads
  • Control Panel Arm straps
  • Car adapter
  • Home adapter
  • Removable sleeve

Product Technical Data

  • Measurements: 19.81 x 12.2 inches
  • Weight: 4.85lbs
  • Voltage:
    • Input: AC 100-240V ~50/60Hz
    • Output: 12VDC 2000mA
  • Nominal Power: max. 24 Watt
  • Automatic runtime: 15 minutes

Product Setup and Operation

  1. Connect the adapter cable to the cable on the cushion.
  2. Plug the home adapter into an outlet or the car adapter into your car’s power receptacle.
  3. Turn on the massager and select your desired settings through below controller.
  4. An additional dust-proof sleeve is provided to cover the massage heads for softening purpose when needed.

Controller Buttons

  • Power Button: Press to turn on the massager and activate shiatsu clockwise rotation at high level, Press again to turn off the massager
  • Intensity Button: When the massager is turned on, press to set the shiatsu intensity at high or low level
  • Direction Button: When the massager is turned on, press to shift Shiatsu clockwise rotation or Shiatsu anti-clockwise rotation
  • Heat Button: When the massager is turned on, press to turn on or off the heat

Note: Press the Power button to turn on the massager and activate the default setting massage mode i.e. the massage heads will rotate clockwise at high level of intensity and with heating, until it auto shuts off or press the corresponding button to change it. This device will switch off automatically after 15 minutes timer runs out.

Product How to use your massager

  • Please use in the manner shown in the instruction manual.

Product Safety Instructions

  • Please read the safety instructions in the instruction manual before use.

Product Care and Cleaning Instructions

Care and Maintenance

  • Always unplug the unit before cleaning it.
  • Never touch the power plug with wet hands.
  • Before cleaning, allow unit to cool.
  • Wipe the unit with a soft, dry cloth. Do not use cloths containing any kind of chemical or alcohol and solvent liquids.
  • Never submerge any part of the unit in liquid.
  • If the unit is particularly dirty, use the following instructions:
    1. Remove the removable sleeve from the massager.
    2. Wash the removable sleeve in cold water with a mild detergent.
    3. Wipe the surface of the unit with a damp cloth. Do not use water to clean the unit.
    4. Wipe the areas with a soft, dry cloth to dry.
    5. Wait for the unit to become fully dry before use. Place massager in a safe, dry, and cool place. Avoid contact with sharp edges or pointed objects which might cut or puncture the surface.

Removable Sleeve

  • The massager comes with a removable sleeve that can be washed separately when needed.

Product Troubleshooting

Problem

  • Massage heads rotating at reduced speed.
  • Device switches off suddenly.
  • Device fails to start.
  • Jerky motion of massage heads/Vibrations from device.

Solution

  • Check if adaptor output is connected to device power inlet wire.
  • Excessive pressure may have been applied to the device. Reduce pressure and try again.

Product Warranty

To extend your warranty from 1 year to 3 years, please like COMFIER Facebook page and enter “Warranty” to messenger, or send the message “Warranty” and email us at supportus@comfier.com to extend your warranty.

Instruction

Congratulations on your purchase of the Comfier Massager. It combines lighted heat therapy together with 8 massage nodes which rotate in unison to provide you with a deep-penetrating warmth and rejuvenating massage at home or away. Your body will feel more relaxed and rejuvenated.

FEATURES

COMFIER-CF-6302GN-Neck-and-Shoulder-Shiatsu-Massager-with-Heat-
FIG-1

CONTENTS
  • Neck & Shoulder Shiatsu massager with heat
  • Home adapter
  • 12V car adapter
  • Removable sleeve
TECHNICAL DATA
  • Measurements: 19.81 x 12.2 inches
  • Weight: 4.85lbs
  • Voltage: Input: AC 100-240V ~50/60Hz
    • Output: 12VDC 2000mA
  • Nominal Power: max. 24 Watt
  • Automatic runtime: 15 minutes

Setup and Operation

COMFIER-CF-6302GN-Neck-and-Shoulder-Shiatsu-Massager-with-Heat-
FIG-3

  1. Connect the adapter cable to the cable on the cushion.
  2. Plug the home adapter into an outlet or the car adapter into your car’s power receptacle.
  3. Turn on the massager and select your desired settings through below controller.
  4. An additional dust-proof sleeve is provided to cover the massage heads for softening purpose when needed.

Note: Press the Power button to turn on the massager and activate the default setting massage mode i.e. the massage heads will rotate clockwise at high level of intensity and with heating, until it auto shuts off or press the corresponding button to change it.

This device will switch off automatically after 15 minutes timer runs out.

How to use your massager

Please use in the manner shown below

COMFIER-CF-6302GN-Neck-and-Shoulder-Shiatsu-Massager-with-Heat-
FIG-4

Warning

  • Remove the adapter from the outlet when not in use.
  • Do not setup or use the massager in a bathroom or similary wet / damp areas.
  • For your own safety we equip the massager with protection against over-heating. Heat is created in the motors when placed under great stress and excessive pressure. Before this could create any risk and after a runtime of 15 Minutes. The massager will switch off automatically and will only allow switching on again after an appropriate downtime.
  • Likewise, you should allow your body some rest periods. To avoid straining your muscles too much, we recommend to not exceeding a continuous massage of 15 Minutes.

Safety Instructions

Please read the following instructions carefully before putting your massage device into use to ensure trouble-free operation and optimum efficiency. Please retain these operating instructions for further use!

  • The massage device conforms to recognized technical principles and the latest safety regulations.
  • Do not wet,do not use pins, never remove cover.
  • This items is NOT A TOY. Close supervision is necessary when this appliance is used by , on, or near children or disabled persons.
  • This appliance should never be left unattended when plugged in.
  • Never use any power sources other than a standard 110V wall outlet or the 12V Car adaptor provided as original equipment with this unit.
  • Any possible repairs may only be carried out by authorized expert staff.
  • Improper use and unauthorized repairs are not permitted for safety reasons and lead to loss of warranty.
  • Never touch the power plug with wet hands.
  • Please avoid contact of the device with water, high temperatures and direct sunlight.
  • Do not use any damaged cables, plugs or loose sockets.
  • Never operate under blankets where the air openingmay be blocked.
  • If plugs or cords are damaged, they must be replaced by the manufacturer, a service representative or by qualified personnel.
  • In case of malfunction, disconnect immediately from the mains.
  • Do not use if you have skin disorders, open wounds,or swollen or inflamed areas.
  • Misuse or incorrect use excludes any liability for damage.
  • Do not use this device while driving.
  • Do not use while you sleep.
  • In order to avoid excessively stimulating the muscles and nerves, the recommended massage time should not be exceeded 15 minutes at a time.
  • Each massage – even a hand massage – must be refrained from during pregnancy or if one or more of the following complaints are present in the massage area: recent injuries, thrombotic diseases, all kinds of inflammations and swellings, and cancer. It is recommended to consult a doctor before having a massage for the treatment of ailments and illnesses.
  • If you are dependent on electrical aids e.g. pacemakers, please be sure to consult your doctor for medical advice before taking a massage.
  • The packaging material supplied should not be used as a toy.
  • Do not use this product for medical treatment.

Care and Cleaning Instructions

CARE AND MAINTENANCE

Always unplug the unit before cleaning it. Never touch the power plug with wet hands. Before cleaning, allow unit to cool. Wipe the unit with a soft, dry cloth. Do not use cloths containing any kind of chemical or alcohol and solvent liquids. Never submerge any part of the unit in liquid. If the unit is particularly dirty, use the following instructions:

  1. Dampen a cloth in water or a 3%–5% mild detergent solution.
  2. Wipe the dirty areas with the wet cloth.
  3. Clean the cloth in water and wring it out, then wipe away any remaining detergent off the surface of the unit.
  4. Wipe the areas with a soft, dry cloth to dry.
  5. Wait for the unit to become fully dry before use.

Place massager in a safe, dry, and cool place. Avoid contact with sharp edges or pointed objects which might cut or puncture the surface.

Removable Sleeve

  • Sleeve wraps around unit, covering massage heads, and fastens with loop strip.
  • Wash in cold water with mild detergent. Allow to air dry.

TROUBLESHOOTING

Problem Solution
Massage heads rotating at reduced speed. The load on the massage heads is

excessive. Reduce pressure and try again.
Device switches off suddenly.| Device may have been in use for 15 minutes. Auto-shutoff function activated. Continue using by pressing the ‘On’ button after resting the unit for 15 minutes.
Over-heat protection function activated. Device is switched off for your safety. Please rest device for 15-30 minutes before restarting.
Device fails to start.| Check if device has been used for more than 15 minutes. If so, let device rest for 15 minutes before continuing. Device may require

longer time to cool in warmer environments.

Check if adaptor is plugged into socket.
Check if adaptor output is connected to device power inlet wire.
Jerky motion of massage heads/Vibrations from device.| Excessive pressure may have been applied to the device.

Reduce pressure and try again.

Warranty

  • If you have any issue about the product, please feel free to contact us by sending email to supportus@comfier.com We will strive to provide the best service possible within 24 hours.

30 days unconditionally Return

  • The comfier product can be returned to receive a full refund for any reason within 30 days. Please contact our customers service (supportus@comfier.com), our staff will contact you within 24 hours.

90 days refund/replace

  • The comfier product can be returned / replaced within 90 days if the product break down in the period of proper use.

12 months Warranty

  • If the product break down within 12 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.

Attention

  • No warranty will be given to any force majeure and man-made causes to a defective product, such as improper care, personal tear down and willful damage,etc.

Extend Warranty for Free

  1. Enter the following URL or scan the QR code below to find COMFIER facebook and like it, enter“Warranty” to messenger to extend your warranty from 1 year to 3 years.COMFIER-CF-6302GN-Neck-and-Shoulder-Shiatsu-Massager-with-Heat-FIG-5
  2. Send message“Warranty” and email us at supportus@comfier.com to extend your warranty from 1 year to 3 years.

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