COMFIER CF-1228 Shiatsu Massage Pillow With Heat User Manual

**Shiatsu massage pillow with heat

User Manual
CF-1228**

Safety Instructions

IMPORTANT INFORMATION!
RETAIN FOR FUTURE USE!
Read the instruction manual carefully before using this device, especially the safety instructions, and keep the instruction manual for future use.
Should you give this device to another person, it is vital that you also pass on these instructions for use.

Explanation of symbols
This instruction manual belongs to this device.
It contains important information about starting up and operation. Read the instruction manual thoroughly.
Non-observance of these instructions can result in serious injury or damage to the device.
**WARNING
These warning notes must be observed to prevent any injury to the user.
** CAUTION
These notes must be observed to prevent any damage to the device.
NOTE
These notes give you useful additional information on the installation or operation.
Protection category II
Lot number
**** Manufacturer

about the power supply

• Before connecting the device to your power supply, please ensure that the supply voltage stated on the rating plate is compatible with your mains supply.
• Only connect the mains plug to the wall socket when the device is switched off.
• Only use the mains adapter that is provided with the massage pillow.
• Keep the power supply, the cable, the control unit and the massage pillow away from heat, hot surfaces, moisture and liquids. Never get hold of the power supply with wet hands.
• Do not take hold of a device if it falls into water. Pull out the power plug and the power supply unit from the socket immediately.
• Always unplug the equipment immediately after use.
• To disconnect the unit from the power supply, always pull the plug out of the socket. Do not pull on the cable!
• Do not carry, pull or twist the massage pillow on the cable, the power supply unit.
• You must not continue to use the unit if the lead or the mains adaptor are damaged. For safety reasons, these parts may only be replaced by authorized service personnel. In order to prevent hazards, always send the unit in to the service centre. Ensure that
• the cable will not cause tripping. The cable must not be kinked, trapped or twisted.

specific groups of people

• The surface of the appliance is hot. People who are insensitive to heat must be careful when using the appliance.

• Children must be supervised to ensure that they not play with the device.

• Do not use this unit to supplement or replace medical treatment.

• You should refrain from using the MASSAGE PILLOW, or should con-sult your doctor before using it, if
  – you are pregnant,
  – you have a cardiac pacemaker, artificial joints or electronic implants,
  – you suffer from one or more of the following illnesses and complaints:
  Circulation disorders, varicose veins, open wounds, bruises, broken skin, inflammation of the veins.

• If you experience any pain or discomfort during the massage, stop imme diately and consult your doctor.

• Never leave the unit unattended if it is connected to the power supply.

• Take care when using the heater. Do not use if you have circulatory pro blems or on areas not sensitive to heat. Risk of burning!

• Consult your doctor if you have any questions concerning the therapeutic use of massage pillow.

• If you have unexplained pain, are receiving treatment from a doctor and/or use medical equipment, consult your doctor before using the massage pillow.

before using the unit

• Always carefully inspect the power supply, the cable, the control unit and the massage pillow for damage before use. Do not attempt to use a defective unit.
• Do not use the unit if there are visible signs of damage on the unit or the cable components, the unit does not work properly or massage pillow or the control unit have been dropped or become damp. In order to prevent hazards, always send the unit in to the service centre. operating the unit
• The massage pillow must only be used for its intended purpose as described in the instruction manual.
• Using the unit for any other purpose invalidates the warranty.
• Never leave the unit unattended if it is connected to the power supply.
• The maximum operating time for one session is 30 minutes.
• Do not allow the massage pillow to come into contact with pointed or sharp objects.
• Never put the unit down next to an electric stove or other sources of heat.
• Do not stand on the unit.
• Do not touch the power supply unit when you are standing in water and always take hold of the plug with dry hands.

**** The device is not to be used for commercial use or medical purposes.
If you have health concerns, consult your doctor before using the massage pillow.
The driver may not use the massage pillow when driving.
Only use the massage pillow in a parked vehicle.
Only use the massage pillow indoors.
Do not use the massage pillow in damp rooms (e.g. when bathing or showering).

maintenance and cleaning

• The unit is maintenance free. If a fault does occur, just check whether the mains power adapter is properly connected.
• You may only clean the device yourself. If the device malfunctions please do not repair it yourself as this leads to the automatic expiry of all guarantee rights. Ask your specialist dealer and have repairs carried out by the service.
• Do not use the unit if there are visible signs of damage on the unit or the cable components, the unit does not work properly or massage pillow or the control unit have been dropped or become damp. In order to prevent hazards, always send the unit in to the service centre.
• Do not immerse the device in water or other fluids.
• If, nonetheless, liquid should penetrate the device, unplug the mains cable immediately.
• Cleaning and user maintenance shall not be made by children without supervision.

| Do not wash!
---|---
| Do not dry clean!
| Do not insert pins
| Not to be used by very young chirldren(0-3years)
| Do not use folded or rucked
| Do not bleach

1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision
2. The appliance is only to be used with the power supply unit provided with the appliance
3. The appliance must only be supplied at safety extra low voltage
4. Do not crease the appliance by placing items on top of it during storage
5. examine the appliance frequently for signs of wear or damage. If there are such signs, if the appliance has been misused or does not work, return it to the supplier before switching it on again;
6. this appliance is not intended for medical use in hospital
7. this appliance must not be used by persons insensitive to heat and other very vulnerable persons who are unable to react to overheating;
8. children under the age of three are not to use this appliance due to their inability to react to overheating.
9. when storing the appliance, allow it to cool down before folding. After use the product for 3 rounds, please rest for 15 minutes before next time use.

Useful Information

Thank you
Thank you for purchasing Comfier Shiatsu massage pillow with heat.
very much
With normal care and proper treatment, it will provide years of reliable service.
Please read all instructions carefully before using this product.
Please retain this manual for future reference
2.1 Features

• Shiatsu massage with 3 levels of intensity
• Vibration massager with 3 Modes
• Soothing heat with 3 selectable levels
• Ergonomic design
• Detachable flap
• Auto 30 minutes timer

2.2 Contents

WARNING
Please ensure that the polythene packing is kept away from the reach of children! Risk of suffocation!

 Operating

1. Place the massager to a chair or sofa, or place it on other support.
2. Connect the adapter cable to the corresponding cable on the cushion.
3. Plug the home adapter into an outlet between 100-240V.
4. Turn on the device by operating the hand controller ( instructions as below).
5. The detachable intensity control flap lets you choose a sotier or more intense massage.
6. You also may sotien the massage pressure by placing a blanket or towel between you and the device.

• **** This device will switch off automatically after 30 minutes timer run out.
• Do not setup or use the massager in a bathroom or similary wet / damp areas.
• For your own safety we equip the massager with a protection against over-heating.Heat is created in the motors when placed under great stress and excessive pressure. Before this could create any risk and after a runtime of 30 Minutes. The massager will switch off automatically and will only allow switching on again after an appropriate downtime.
• Likewise, you should allow your body some rest periods. To avoid straining your muscles too much, we recommend to not exceed a continuous massage of 30 Minutes.

3.1 Controller Instructions

Miscellaneous

4.1 Cleaning and maintenance

1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
4. Keep away from heat, fire or exposure to direct sunlight.
5. Do not apply excessive pressure or impact onto massager/massage heads. Application of a direct force in excess of 110 lbs. may damage your massager and invalidate your warranty. Refrain from over usage of the device.
6. Store the massager in a cool, dry place out of reach of children.
7. Avoid contact with sharp edges or pointed objects which might cut or puncture the cover of massager.

4.2 Disposal

** This product must not be disposed of together with domestic waste.
All users are obliged to hand in all electrical or electronic devices, regardless of whether or not they contain toxic substances, at a municipal or commercial collection point so that they can be disposed of in an environmentally acceptable manner.
Consult your municipal authority or your dealer for information about disposal.
4.3 Technical Data**

**** In accordance with our policy of continual product improvement, we reserve the right to make technical and optical changes without notice.

Warranty

If the product(s) is damaged or defective within a reasonable time, COMFIER offers the warranty as below.

Period| Return for refund| Return for replacement| Who paid shipping?
---|---|---|---
Within 30 Days| Yes| Yes if undamaged| Comfier
31- 90 Days| Yes after being justified| Yes atier being justified| Comfier
91 Days – 1 Year| No| Yes after being justified| Buyer
1 Year – 3 Years| No| Only to buyers who have received extended warranty| Buyer

Comfier warrants the product to be free from defects in workmanship and materials, under normal use, for a period of 12 months from the original invoice date, except as noted below.
Comfier products can be repaired or replaced within warranty period or returned for refund within 90 days if the products break down in the period of proper use.
The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is effective only if the product is purchased and operated in the country in which the product is purchased. Warranty claims for product defects, unless extended warranty is registered, expire 12 months from the purchase day. Warranty claims CANNOT be processed for items that have exceeded the warranty period. The warranty does NOT cover the replaced, refurbished product. The warranty does have other limitations as below “Warranty Limitations”. To obtain warranty service on Comfier products, follow “Warranty Claim Procedures” below.

Warranty Claim Procedures:

1. Any product the customer believes is defective and seeks for warranty, the customer must provide to Customer Support:
   a) Valid proof of purchase (see below the definition of valid proof of purchase);
   b) Pictures and/or description are required to claim defective merchandise;
   c) Model number and Series Number label atiached to each product

2. If the warranty claim is justified by Comfier Customer Support, customer(s) will obtain from Comfier a Warranty/Return Authorization Number (RMA Number)

3. Comfier reserves the right to specify that items be returned to the designated warehouse for inspection or be inspected by our representative in the field or be retained by customer.

4. Any claim for defective merchandise returns must be packed in original packaging

5. The item(s) will be repaired or replaced or a refund credit will be issued once the item(s) are delivered. When returning items with RMA# and a prepaid shipping label provided by Comfier, Comfier takes responsibility for any damage or loss incurred in transit.

Valid proof of purchase under this Warranty:
Order numbers from online purchases made through Comfier official store (www.comfier.com) or Comfier’s direct- authorized resellers, currently only at Amazon/eBay/Walmart. For product(s) obtained from other Channels, please contact the customer service of the Channel directly for appropriate solution.

Warranty

Warranty Limitations(this warranty does not include):
Normal wear and tear; Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use; Any condition resulting from incorrect or inadequate maintenance or care; Damage resulting from misuse, abuse, negligence, accidents or shipping damage, exposed to environmental conditions temperatures, water, improper operation,improper installation, improper use of electrical supply; transportation damage; theft,vandalism or;Damage resulting from the attachment or modification of any unauthorized accessories;Fail to show the valid proof of purchase;Lost or stolen products;ltems that have expired their warranty period; No quality- related issues (after 30 days of purchase);Free product/ Gift offer by Comfier; unauthorized repairs or modification; Replaced or refurbished product.Dissatisfaction due to buyer’s remorse (after 30 days of purchase).
Refund Procedures:
(Refer to https://www.comfier.com/pages/return-policy)
Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. COMFIER SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT, INCLUDING, WITHOUT LIMITATION

1. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
2. ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION, RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND
3. ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE AND WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.

Comfier reserves all the right for final interpretation of these Terms of Warranty and Return Policy above and the aright to change, modify, add or remove portions of these terms at any time without prior notification.

Extend Warranty for Free

1. Extend your warranty to 3 years by visiting our Comfier online service center at http://support.comfier.com or by scanning the QR code below:https://support.comfier.com/#/
2.  Alternatively, like our COMFIER Facebook page at https://facebook.com/comfiermassager or scan the QR code below, to message us with your purchase proof

http://www.facebook.com/comfiermassager

Your application for a free warranty extension must be completed within 60 days of purchase.

COMFIER
Email:supporteu@comfier.com
Internet: www.comfier.com

  TANMET INT’L BUSINESS LTD
9 Pantygraigwen Road, Pontypridd,
Mid Glamorgan, CF37 2RR,UK
tanmetbiz@outlook.com

References

• Massagers - Shiatsu, Back, Neck & Foot Massagers | Comfier.com

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