AIRXCEL SW4DRA Gas Hot Water Storage Heater Instruction Manual

AIRXCEL SW4DRA Gas Hot Water Storage Heater Instruction Manual

MANUFACTURED BY AIRXCEL, INC. – SUBURBAN DIVISION

FOR YOUR SAFETY

WHAT DO YOU DO IF YOU SMELL GAS?

• DO NOT TRY TO LIGHT ANY APPLIANCE.
• DO NOT TOUCH ANY ELECTRICAL SWITCH.
• DO NOT USE ANY PHONE IN YOUR BUILDING OR RV.
• IMMEDIATELY CALL YOUR GAS SUPPLIER FROM A NEIGHBORS’ PHONE & FOLLOW THEIR INSTRUCTIONS.

FREEZE WARNING

DRAIN HEATER IF SUBJECTED TO FREEZING TEMPERATURES

WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION,SERVICE OR MAINTENANCE CAN CAUSE INJURY OR PROPERTY DAMAGE. REFER TO THIS MANUAL FOR ASSISTANCE OR FOR ADDITIONAL INFORMATION CONSULT AN AUTHORISED INSTALLER, SERVICE AGENCY OR GAS SUPPLIER.

The installation shall conform to the Plumbing Code of Australia (PCA)

WARNING: THIS APPLIANCE MAY DELIVER WATER AT HIGH TEMPERATURE. REFER TO THE PLUMBING CODE OF AUSTRALIA (PCA), LOCAL REQUIREMENTS AND INSTALLATION INSTRUCTIONS TO DETERMINE IF ADDITIONAL DELIVERY TEMPERATURE CONTROL IS REQUIRED.

ADDITIONAL SAFETY

DO NOT STORE OR USE PETROL, OR OTHER COMBUSTIBLE MATERIALS OR LIQUIDS NEAR OR ADJACENT TO THIS HEATER OR ANY OTHER APPLIANCE. THIS APPLIANCE SHALL NOT BE INSTALLED IN ANY OTHER LOCATION WHERE FLAMMABLE LIQUIDS OR VAPORS ARE LIKELY TO BE PRESENT. WARNING! THIS APPLIANCE IS UNSUITABLE FOR USE AS A POOL HEATER.

CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.

INSTALLER: AFFIX THESE INSTRUCTIONS TO OR ADJACENT TO THE WATER HEATER.
OWNER: RETAIN THESE INSTRUCTIONS AND WARRANTY FOR FUTURE REFERENCE.

ALL TECHNICAL AND WARRANTY QUESTIONS SHOULD BE DIRECTED TO THE COMPANY LISTED ON THE WARRANTY, OR RATING PLATE WHICH CAME WITH YOUR  HOTWATER HEATER. Gas appliance repair is not a do it yourself type of repair. All repairs should be performed by a qualified service agency.

SPECIFICATIONS AND DATA FOR SUBURBAN STORAGE HOT WATER HEATER

| | SW4DERA SW4DEFA| SW6DERA SW6DEFA| SW4DRA SW4DFA| SW6DRA SW6DFA
1.| Specifications:| | | |
| Capacity:| 15.1 Liters| 20.3 Liters| 15.1 Liters| 20.3 Liters
| Maximum / Minimum Working Pressure:| 700 kPa / 150 kPa| 700 kPa / 150 kPa| 700 kPa / 150 kPa| 700 kPa / 150 kPa
| Hourly Gas Consumption:| 8.7MJ per Hour| 8.7 MJ per Hour| 8.7 MJ per Hour| 8.7 MJ per Hour
| T est Point Pressure:| 2.63 kPa| 2.63 kPa| 2.63 kPa| 2.63 kPa
| Inlet Pressure| 2.75 kPa| 2.75 kPa| 2.75 kPa| 2.75 kPa
| Inlet Pressure New Zealand| 2.5 – 3.5 kPa| 2.5 – 3.5 kPa| 2.5 – 3.5 kPa| 2.5 – 3.5 kPa
| Jet Orifice Size:| .84 mm| .84 mm| .84 mm| .84 mm
| Type of Gas:| Universal LPG| Universal LPG| Universal LPG| Universal LPG
| Recovery:| 40 L/hr 45°C rise| 40 L/hr 45°C rise| 40 L/hr 45°C rise| 40 L/hr 45°C rise
| Electrical:| | | |
| a. For Automatic Gas Ignitor| 12 Volt D.C.| 12 Volt D.C.| 12 Volt D.C.| 12 Volt D.C.

INSTALLATION REQUIREMENTS

WARNING! Installation of this appliance must be made in accordance with the written instructions provided in this manual. No agent, representative or employee of Suburban or other person has the authority to change, modify or waive any provision of the instructions contained in this manual.

Silicone caulking is required in several places to ensure an airtight seal. Suburban recommends using an industrial grade silicone such as Henkel Teroson SI 9160, Bostik 922, Selleys 401 or equivalent.

NOTE: Do not install the water heater with the door facing toward the forward end of the coach. See Figures 9, .



CAUTION: If possible, do not install the water heater to where the vent can be covered or obstructed when any door on the trailer is opened. If this is not possible, then the  travel of the door must be restricted in order to provide a 6” minimum clearance between the water heater vent and any door whenever the door is opened.
CAUTION: Due to the differences in vinyl siding, this appliance should not be installed on vinyl siding without first consulting with the manufacturer of the siding or cutting the siding away from the area around the appliance vent.
CAUTION: In any installation in which the vent of this appliance can be covered due to the construction of the RV or some special feature of the RV such as slide out, pop-up etc., always insure that the appliance cannot be operated by setting the thermostat to the positive “OFF” position and shutting off all electrical and gas supply to the appliance.
CAUTION: Do not install this appliance to where the vent terminates below aslide-out. This appliance is not to be installed under any overhang. It must be free and clear of any type overhang.

This appliance shall be installed only by authorised persons and in accordance with the manufacturer’s installation instructions, local gas fitting regulations, electrical wiring regulations, local water supply regulations, AS/NZS 5601.2; gas installations and any other statutory regulations. Installation shall be in accordance with AS/NZS 3500.4

1. The appliance shall be disconnected from the gas supply piping syste during any pressure testing of the system.
2. The appliance and its gas connections shall be leak tested before placing the appliance in operation.
3. All air for combustion must be supplied from outside the structure. Air for combustion must not be supplied from occupied spaces.
4. This unit is a balance flue heater.
5.  Discharge pipe must be mounted at the pressure relief valve and installed through floor line of caravan or motor home, and must be left open to free air so as water can escape if required and is to be installed in a continuously downward direction and in a frost-free environment. For convenience, a break -thru grommet has been provided in the bottom of the control housing. The center of the grommet may be pierced and piping routed through. After drain line is installed, apply silicone caulking around the grommet and drainline to ensure an air tight seal.
6. A mains pressure reducing valve must be installed in the incoming water line with a rating of 350 kPa (50 psi). Please Note: Warranty will be void if pressure reducing valve is not installed.

INSTALLATION INSTRUCTIONS

Keep the heater and flueway at least 25mm clear of anything that is combustible, like walls, cupboards and timber. Provide an opening flush with floor in outer wall of coach as shown. Wall of coach should be framed as shown in Figure 1. Maintain inside dimensions listed below. Do not install on carpet unless the carpet is covered by a metal shield at least 50mm greater than the width of the water heater.

INSTALLATION USING HINGED DOOR

(See Figure 2A for models SW4DERA/SW6DERA) (See Figure 2B for models SW4DRA/SW6DRA)

A. Remove water heater and module board from packaging.
B. In some limited accessibility applications, the chocks as illustrated in Figure 1A must be installed prior to setting water heater into position. Install chocks, one on each side of water heater, as illustrated in Figure 1A.

C. Position heater into framed opening as illustrated.
D. On mesa or yoder type sidewalls, flatten the wall area around the opening.
E. Caulk around framed opening (trailer skin) as illustrated.
F. Apply a bead of silicone caulking (or suitable caulking) around back side of door frame. See detail “A” in illustration. This will seal frame to coach skin.
G. Push water heater into framed opening until back side of door frame (now attached to control housing) is against the side of the coach and firmly attach with screws around the perimeter of the frame.
NOTE: The two (2) holes in
bottom of frame identified as “A” in Figure 2 are also used to mount door hinge to  the frame.
H. If already installed, confirm chocks are supporting the water heater correctly. If not already completed, install chocks, one on each side of water heater, as illustrated in Figure 1A.
I. Attach door to frame as illustrated.
J. Close the door so that the door latch protrudes through the slot in the door. Turn latch 90 degrees to fasten door. Be sure the extension on the flue protrudes through the door a minimum of 15 mm.
K. The module board is not secured to the water heater. It is to be permanently mounted by the installer

The module board must be mounted to where it is accessible for service yet out of way of children. It should be located in a place where it cannot be subjected to moisture, cleaning chemicals, flammable vapors and liquids, etc. The board and all wiring to the board must be protected in order to prevent damages and accidental contact with these parts. The module board may be mounted with two (2) No. 6 x 5/8 screws or other suitable hardware.

INSTALLATION USING FLUSH MOUNT FRAME & DOOR

(See Figure 2C for models SW4DEFA/SW6DEFA) (See Figure 2D for models SW4DFA/SW6DFA)

A. Remove water heater and module board from packaging.
B. On mesa or yoder type sidewalls, flatten the wall area around the opening.
C. Caulk around framed opening (trailer skin) as illustrated.
D. Apply a bead of silicone caulking (or suitable caulking) around back side of door frame. See detail “A” in illustration. This will seal frame to coach skin.
E. Secure intermediate door frame to trailer skin using 11 screws around the perimeter of the frame.
F. Insert flush door frame into intermediate door frame. Pull frames tight to control housing using the three (3) No. 8-15 x 3 1/2” screws provided.
G. To install door, place the two holes in the bottom of the door over the door pins on the frame. Close the door so that the latch protrudes through the slot in the door. Turn latch 90 degrees to fasten door.
H. The module board is not secured to the water heater. It is to be permanently mounted by the installer. The module board must be mounted so it is accessible for service yet out of way of children. It should be located in a place where it cannot be subjected to moisture, cleaning chemicals, flammable vapors and liquids, etc. The board and all wiring to the board must be protected in order to prevent damages and accidental contact with these parts. The module board may be mounted with two (2) No. 6 x 5/8 screws or other suitable hardware.

Silicone caulking is required in several places to ensure an airtight seal. Suburban recommends using an industrial grade silicone such as Henkel Teroson SI 9160, Bostik 922, Selleys 401 or equivalent.

MAKING WATER CONNECTIONS

WARNING! A tempering valve or other similar device must be installed between the outlet of the hot water service and any faucet.

Connect water lines to rear of unit. Suitable fittings must be used in rear of hot and cold water connections. DO NOT glue metal fittings. This will void warranty.
NOTE: Inside each fitting is a suitable fill tube installed by manufacturer. Its purpose is to enhance water circulation. DO NOT REMOVE THE PLASTIC FILL TUBES. Fill tank with water. Always open both the cold and hot water taps when filling vehicle water tank to allow air pockets to be forced out of the water heater. When tank is filled, turn  off taps and check for leaks at connections. After leak testing, drain water from tank.

MAKING GAS CONNECTIONS

Connect 3/8” flare fitting gas supply to gas connection located in the control housing. When making the gas connection, hold the gas fitting on the valve with a wrench when tightening the flare nut. Failure to hold fitting secure could result in a gas leak due to fitting being damaged. NOTE: It will be necessary to remove the grommet from the control housing, make the gas connection at the valve, then reinstall grommet. Refer to AS5601 for gas pipe size

WARNING! It is imperative that grommet and gas line through grommet be caulked air tight. If not tightly sealed, moisture and potential harmful flue products could vent through opening and into living area of trailer. (See Figure 4.)

Before leaving: check all connections for gas leaks with soap and water. Do not use a naked flame for detecting leaks. Ignite burner to ensure correct operation of gas valve, burner and ignition. Observe stability of the flame. When satisfied with the heater, please instruct the user on the correct method of operation. In case the appliance fails to operate correctly after all checks have been carried out, refer to the authorised service provider in your area.

MAKING ELECTRICAL CONNECTIONS

12 VOLTS D.C. (For All Models)

A. Refer to Figure 2 for location of D.C. junction box.
B. The electrical connection must be made to conform with the local authority having jurisdiction or in the absence of such requirement with the latest Australian electrical code.
C. Make the 12 Volt D.C. electrical connections following the wiring diagram illustrated in Figure 5.

12 V.D.C. ONLY
IF ANY OF THE ORIGINAL WIRE AS SUPPLIED WITH THE WATER HEATER MUST BE REPLACED, IT MUST BE REPLACED WITH 18 GA., 105°C WIRE OR IT’S EQUIVALENT.

DISCONNECT POWER SUPPLY BEFORE SERVICING THERMOSTAT
AND HI-LIMIT UNDER ACCESS COVER.

CAUTION: DO NOT HI-POT (DIELECTIC HIGH VOLTAGE TEST) THIS
UNIT AFTER INSTALLATION. TO DO SO MAY CAUSE COMPONENT
DAMAGE AND VOIDS WARRANTY OF WATER HEATER.

We recommend insulated terminals be used on all electrical connections.

240 VOLTS A.C. (For Models SW4DERA, SW4DEFA, SW6DERA,

A. Refer to Figure 2 for location of A.C. Junction box.
B. The electrical connection must be made to conform with the local authority having jurisdiction or in the absence of such requirement with the latest Australian electrical code. All electrical work to be conducted by a licensed electrician.
C. Check rating plate and wiring diagram (Figure 5A) before proceeding. It is necessary to allow disconnection of the appliance from the supply after installation. The disconnection can be achieved by having the plug accessible or by incorporating a switch in the fixed wiring in accordance with the wiring rules.

240 V.A.C. ONLY
DISCONNECT POWER SUPPLY BEFORE REMOVING COVER
SUBURBAN MANUFACTURING COMPANY; DAYTON, TENNESSEE
240 V.A.C. – SINGLE PHASE – 1440 WATT ELEMENT – 50 CYCLE
TOTAL CONNECTED WATTS = 1440 – AMPS = 6.
IF ANY OF THE ORIGINAL WIRE AS SUPPLIED WITH THE HEATER MUST BE REPLACED, IT MUST BE REPLACED WITH 14GA. 105°C WIRE OR ITS EQUIVALENT.

CAUTION: Water heater must be plugged into receptacle with dedicated circuit breaker. Before plugging in water heater, be sure the circuit breaker is in the “OFF” position. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

WARNING! Before the circuit breaker for the electric element is turned to the “ON” position, the water heater tank must be filled with water. See “SAFETY WARNINGS”

MAINTENANCE

WARNING! If the user of this appliance fails to maintain it in the condition in which it was shipped from the factory or if the appliance is not used solely for its intended purpose or if appliance is not maintained in accordance with the instructions in this manual, then the risk of a fire and/or the production of carbon monoxide exists which can cause personal injury, property damage or loss of life.
WARNING! For your safety, all repairs should be performed by an authorised service person.

A. If the burner flame burns yellow, check for an obstruction in the burner or flue box. Also, check to be sure there is no flame present at burner orifice or burner whenever main gas valve is closed. This can be checked by turning the circuit breaker switch to the “OFF” position. A stiff brush is recommended for the removal of soot deposits.
B. Frequent checks should be made of the grommet on the gas inlet to assure tight seal. (See “Making Gas Connections”).
C. Periodically check wiring and wire connection to be sure wiring is not damaged/frayed and that all terminals and connections are tight and in compliance with codes (See “Making Electrical Connections”).

1. Mains Water Connection- For correct performance and warranty of the unit, when connected to mains water supply, pressure must be limited to approximately 350 kPa (50 PSI) by the use of a suitable pressure regulator. Failure to do so will void warranty.
2. A suitable 1/2” BSPT fitting must be used for coupling HWS to water supply.
3. Water supply is an overall factor.
4. Tanks should be drained and flushed regularly – how often depends on soluble/silt content in water. Outback areas will be more of a problem than major city supplies.
5. Do not use bore water. This will void your warranty as the salt contents of bore water are extremely high.
6. The life of the anodes, which are a low valve replacement part, varies with water quality. Anodes must be inspected periodically. Use only genuine Suburban anode rods. Use of other anodes may void the waranty. Please see Anode Protection Section.
7. Your water system should be operated periodically even though the van is not being used, at least twice per week.
8. Anodes must be checked every 6 (six) months. Please see Anode Protection Section.

SAFETY WARNINGS

WARNING! It is imperative that the water heater tank be filled with water before operating the water heater. Operation of the water heater without water in the tank may result in damage to the tank and/or controls. This type of damage is not covered by the limited warranty.
WARNING! Hydrogen gas may result if you have not used this heater for two weeks or more. HYDROGEN GAS IS EXTREMELY FLAMMABLE. To reduce the risk of injury under these conditions, open the hot water faucet for several minutes at the kitchen sink before you use any electrical appliance connected to the hot water system. If hydrogen is present, you probably will hear an unusual sound such as air escaping through the pipe as the water begins to flow. Hydrogen gas may be present even after water has been drained from the tank. Open faucet at sink and allow system to vent for several minutes (5-10 minutes). Do not smoke or have any open flame near the open faucet. Do not attempt to light pilot or main burner. On DSI models, be sure the switch is “OFF”. Should overheating occur, or the gas supply fail to shut off, shut off the manual gas valve to the appliance before shutting off the electrical supply.Do not use this appliance if any part has been submerged under water. Immediately call an authorised service technician to inspect the appliance and to replace any part of the control system and any gas control that has been submerged under water Do not alter the operation of your water heater nor change the design/construction of your water heater. Accessories are being marketed for RV products which we do not recommend. For your safety, only factory authorized parts are to be used on your water  heater.Periodically inspect the vent for obstructions or presence of soot. Soot is formed whenever combustion is incomplete. This is your visual warning that the water heater is operating in an unsafe manner. If soot is present, immediately shut the water heater down and contact your dealer or an authorised service person. When considering add-on rooms, porch or patio, attention must be given to the venting of your water heater. For your safety, do not terminate the vent on your water heater inside add-on rooms, screen porch or onto patios. Doing so will result in products of  combustionbeing vented into the rooms or occupied areas. Never operate the heater if you smell gas. Do not assume that the smell of gas in your RV is normal. Any time you detect the odor of gas, it is to be considered life threatening and corrected immediately. Extinguish any open flames including cigarettes and evacuate all persons from the vehicle. Shut off gas supply at LP gas bottle. (See Safety notice on front cover of this manual.) Pressure relief valve to be operated at least once every 6 months to remove lime deposits and verify it is not blocked. Failure to do so may result in heater exploding. Continuous leakage from valve may indicate a problem with unit.
NOTE: Always open both the cold and hot water faucets when filling vehicle water tank to allow air pockets to be forced out of the water heater. When water flows from the heater faucets, close both faucets.
WARNING! Do not store or use combustible materials or liquids near or adjacent to this heater. The appliance shall not be installed in any location where flammable liquids or vapors are likely to be present. Be sure the power is “OFF” to the water heater ignition system during any type of refueling and while vehicle is in motion or being towed.
WARNING! The thermostat on your water heater is not adjustable. It is a temperature sensing limit designed to maintain a temperature above 60°C to comply with AS/NZS 3500 Part 4.2. Water temperatures over 60°C can cause severe burns instantly or death from scalds; therefore, be careful when using hot water. Children, disabled and elderly are at highest risk of being scalded. Always feel water before bathing or showering. Children or infirm persons must not adjust, light, or operate any electrical or gas controls on this unit.

THERMOSTAT AND MANUAL RESET

For all Models

The model water heaters listed above are equipped with a high temperature limit as a cut-off device. Temperature above 82°C will cause manual reset button to trip shutting down main burner. To activate burner, the water temperature must be below 37°C. Push reset button to re-activate burner.

For Models SW4DERA, SW4DEFA, SW6DERA, and SW6DEFA

DANGER! The operation of a thermal cut-out indicates a possibly dangerous situation. Do not reset the thermal cut-out until the water heater has been serviced by a qualified person.

The model water heaters listed above are equipped with a high temperature limit as a cut-off device. Temperature above 82°C will cause manual reset button to trip shutting down the electric element. To activate element, the water temperature must be below 37°C. Push reset button to re-activate the electric element.

ANODE PROTECTION

The temperature and pressure relief valve is designed to open if the temperature of the water within the heater reaches 98.9 degrees Celsius, or if the water pressure in the heater reaches 700 kPa. Recreational vehicle water systems are closed systems and during the water heating cycle the pressure build-up in the water system will reach 700 kPa. When this pressure is reached, the pressure relief valve will open and water will drip from the valve. This dripping will continue until the pressure is reduced to below 700 kPa. Once the pressure has dropped below 700 kPa, the valve will close. This condition is normal and does not indicate a defective relief valve. The water may drip from the discharge pipe of the pressure relief device, this pipe must be left open to the atmosphere.

WARNING! Do not plug, cap or reduce the outlet pressure and temperature valve.
The pressure-relief device is to be operated regularly to remove lime deposits and to verify that it is not blocked.
DANGER! Failure to operate the relief valve easing gear at least once every six months may result in the water heater exploding. Continuous leakage of water from the valve may indicate a problem with the water heater.

WATER WEEPING OR DRIPPING FROM PRESSURE RELIEF VALVE

You may experience water weeping or dripping from your water heater’s Pressure and Temperature (P & T) Relief Valve when your water heater is operating. Water weeping or dripping from the P & T Valve does not always mean the P & T Valve is defective. As water is heated, it expands. The water system in a recreational vehicle is a closed system and does not allow for the expansion of heated water. When the pressure of the water system exceeds the relieving point of the P & T Valve, the valve will relieve the excess pressure. Suburban recommends that a check valve not be installed directly at the inlet to the water heater tank. This  willin crease weeping of the pressure relief valve.

One way to reduce the frequency of this occurrence is to maintain an air pocket at the top of the water heater tank. This air pocket will form in the tank by design. However, it will be reduced over time by the everyday use of your water heater. To replenish this air pocket:

1. Turn off water heater.
2. Turn off cold water supply line.
3. Open a tap in the RV.
4. Pull out on the handle of the Pressure Relief (P & T) Valve and allow water to flow from the valve until it stops.
5. Release handle on P & T Valve – it should snap closed.
6. Close tap and turn on cold water supply; as the tank fills, the air pocket will develop.

Repeat this procedure as often as needed to reduce the frequency of the weeping of the P & T Valve. If the weeping persists after following this procedure, you may elect to install an expansion or accumulator tank in the cold water line to relieve
the pressure caused by thermal expansion. Suitable fittings are required to be installed in the pressure relief valve for piping the water away. The hole through which the piping passes must be sealed water tight.
The discharge pipe must not be reduced in size along its length. The length and number of bends should be kept to a minimum and should be supported in a manner to reduce the risk of crushing or blockage. A discharge pipe connected to the pressure relief device is to be installed in continuously downward direction and in a frost free environment. Please contact your local dealer for assistance.

DRAINING AND STORAGE INSTRUCTIONS

If unit is to be stored during the winter months, the heater must be drained to prevent damage in the case of freezing temperatures.

1. Turn off gas supply to the water heater.
2. Turn off pressure pump on the water system.
3. Open both hot and cold water taps.
4. pen the drain on the water heater. (Remove anode rod)
5. Follow RV manufacturer’s instructions for draining of the entire water system

NOTE: Be certain to refill water heater with water before re-lighting the appliance.

ODOR FROM HOT WATER SYSTEM

Odor from the hot water system is not a service problem and many water supplies contain sufficient amounts of sulphur to produce an odor. The odor is similar to rotten eggs and is often referred to as “sulphur water”. It is not harmful – only unpleasant to smell. Sulphur water can be caused by a chemical action or by bacteria. The solution to eliminate is chlorination of the water system. Add about 17.75 cL of chlorinated common household liquid bleach to each 38 Liters in the water tank. Then run the chlorinated water throughout the system, opening each faucet one at a time until you smell the chlorine. Let the RV sit for a few days and the chlorine should take care of the problem. Then you will need to take care of the chlorine. Remove the chlorine by flushing the system with fresh water. This may take several attempts. You may consider adding a filtering system that removes chlorine and prevents sulphur water. If the sulphur or rotten egg smell continues, flush the system once again as described above and replace anode rod as necessary

REMOVING WATER HEATER

1. Shut off gas supply and disconnect gas supply line from water heater.
2. Shut off water supply. Drain water from tank following instructions under “Draining and Storage”.
3. Disconnect hot and cold water lines from water heater.
4. Remove screws or nails securing control housing to framed opening.
5. Slide heater out. To reinstall, follow instructions in manual under “Installation Instructions”.

WINTERIZING

If your water heater plumbing system is equipped with a bypass kit, use it to close off the water heater, drain the water heater completely and leave the water heater closed off (out of the system) in the bypass position particularly if you are introducing antifreeze into the plumbing system. Antifreeze can be very corrosive to the anode rod creating premature failure and heavy sediment in the tank. If the plumbing system is not equipped with a bypass kit, and you intend to winterize by adding antifreeze to the system, remove the anode rod (storing it for the winter) and replace it with a 19mm drain plug

HIGH ALTITUDE DERATION

Suburban’s water heaters are certified by nationally recognized testing laboratories for operation without modifications at altitudes up to 4,500 feet. Operation above this elevation may require derating by 4 percent for every 1,000 feet above sea level. As an example, at 8,000 feet, the water heater should be derated approximately 32 percent. If the unit is not properly derated, lack of sufficient oxygen for combustion may produce improper burner operation. Pilot outage caused by burner lift-off or sooting from a yellow burner may occur indicating the possibility of carbon monoxide. You may also notice a lack of efficiency in heating the water because of incomplete combustion of the burner at these higher altitudes. Consult with the local gas company, your dealer, an RV service agency or Suburban Manufacturing Company for proper derating of the unit. Change-out of the orifice (derating) should be done by the dealer or an authorised service agency.
NOTE: It is important that once the unit has returned to lower elevation (below 4,500 feet) this high altitude deration and pilot adjustments (if equipped) be reversed for proper operation of the unit.

FOR YOUR SAFETY READ BEFORE OPERATING

WARNING! If the user of this appliance fails to maintain it in the condition in which it was shipped from the factory or if the appliance is not used solely for its intended purpose or if appliance is not maintained in accordance with the instructions in this manual, then the risk of a fire and/or the production of carbon monoxide exists which can cause personal injury, property damage or loss of life.

OPERATING INSTRUCTIONS

WARNING! If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
WARNING! Before operating water heater, be sure tank is filled with water. See “Safety Warnings”.

A. This appliance does not have a pilot. It is equipped with an ignition device which automatically lights the burner. Do not try to light the burner by hand.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.
• Do not touch any electric switch
• Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.

C. This is an automatic gas valve, no adjustments are necessary. Do not attempt to repair the gas valve. This may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately call an authorised service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
E. Before operating water heater, check the location of the vent to make sure it will not be blocked by the opening of any door on the trailer. If it can be blocked, do not operate the water heater with the door open.

OPERATING INSTRUCTIONS

1. Turn off all electric power to the appliance.

2. Turn “OFF” gas supply.

3. Wait five minutes for gas to clear the area. If you smell gas then STOP! Follow instructions in item B of the safety information. If you don’t smell gas, go to next step.

4. Turn “ON” gas supply.

5. Turn on 12 volt electrical power to the appliance.

6. Turn switch to “ON” position. If the burner does not light, the system will automatically attempt two more tries for ignition before lockout.
   See Figure 8A.
   
   
   NOTE: Each ignition cycle will have a 15 second purge before spark cycle if system is a three try system.

7. If lockout occurs before main burner lights, turn switch to “OFF”, wait five seconds and turn switch to “ON” position. This will restart the ignition cycle. The first start-up of the heater may require several ignition cycles before all air is purged from the gas lines.

If the burner will not come on, the following items should be checked before calling service person.

1. Switch turned off.
2. Gas supply to heater is empty or turned off.
3. Reset button on ECO is tripped

OPERATING INSTRUCTIONS FOR UNITS WITH ELECTRIC ELEMENT

Electric water heaters are designed to operate with a minimum amount of service problems; however, proper operation and care is essential. By far the most common trouble with electric water heaters results from energizing the water heater before it is filled with water.

Turn off gas supply to the water heater. To energize the electric heating element,
turn the circuit breaker to “ON.” Reverse the procedure to disconnect electric heating element.

TO TURN OFF WATER HEATER

1. Turn switch to “OFF” position.
2. Turn off circuit breaker to the appliance.
3. Turn off gas supply.
4. If vehicle is to be stored or heater is going to be turned off while subject to freezing temperature, drain water heater. (See “Draining and Storage Instructions.”)

TROUBLESHOOTING GUIDE

SECURE CHOCKS, ONE ON EACH SIDE, TIGHTLY AGAINST WATER HEATER JACKET AND FASTEN TO VEHICLE FLOOR TO PREVENT MOVEMENT. CHOCKS SHOULD BE APPROXIMATELY 2″ X 2″ X 6″.

This can be used as a guide that will enable you to solve most of the problems that the customer could have with the heater.
IF AFTER CHECKING THE CHART AND THE UNIT WILL STILL NOT PERFORM – TURN THE APPLIANCE OFF AND CONTACT THE AUTHORISED SERVICE PROVIDER.

SOOTING| WILL NOT COME ON| NOT ENOUGH HOT WATER| WATER TOO HOT| POSSIBLE CAUSE
---|---|---|---|---
| XXXXX| | | Possible malfunction of the bottled gas regulator
| | XXXXX| | Main burner orifice too small or clogged.
| | | XXXXX| Check thermostat position. Be sure it is properly mounted.
XXXXX| | | | Thermostat not shutting off completely.
XXXXX| | | | Yellow flame due to improper air shutter adjustment.
XXXXX| | | | Lint or dirt in burner tube.
XXXXX| | | | Leaves or other obstructions in flue box.

PARTS ILLUSTRATION AND REPLACEMENT PARTS LIST

PARTS LIST FOR MODELS: SW4DRA

• SW4DFA
• SW4DERA
• SW4DEFA
• SW6DRA
• SW6DFA
• SW6DERA
• SW6DEFA

Only factory authorized parts are to be used. Do not attempt to repair defective parts.

When ordering repair parts from your dealer or a distributor, always give the following information:

1. Part Number (Not Item No.)
2. Part Description
3. Model No. and Serial No. of your Heater

6282AAW6282APW6282AEB
62| Door, Flush Mount (not shown) (Only Flush Mount Intermediate Frame)| 6281APW6281AEB6281AAW
63| Plug Break Through| 233309
65| Connector, Electric (electrode wire)| 521265
66| Gasket, Screw Thread| 072119

RECREATIONAL VEHICLE WATER HEATER LIMITED WARRANTY

THIS IS A LIMITED 24 MONTH WARRANTY ONLY!!

THIS IS A LIMITED 24 MONTH WARRANTY ONLY!!
This water heating product is warranted by Coast to Coast RV Services to the original purchaser to be free from defects in material and workmanship under normal use and maintenance for a period of 24 months from the date of purchase, regardless of the commencement date of use. It is the responsibility of the consumer/owner to establish the warranty period.

Coast to Coast RV Services does not use warranty registration cards for its standard warranty. You are required to furnish proof of purchase date through a bill of sale or other payment record. Coast to Coast RV Services will replace any parts that are found to be defective within the first 24 months and will pay a warranty service allowance directly to the authorized Coast to Coast RV Services approved Agent at rates mutually agreed upon between Coast to Coast RV Services and its authorized service center or agent. Water heater must be returned to a Coast to Coast RV Services authorized service center. Coast to Coast RV Services will not bear costs involving traveling time from their service agents.

Service agents can perform warranty repairs on site but all traveling time will be paid by owner of Vehicle or Caravan.

COAST TO COAST RV SERVICES WILL NOT BE RESPONSIBLE FOR:

1. 1. Normal maintenance as outlined in the installation and operation instructions owner’s manual including cleaning of the component parts and cleaning or replacement of the burner orifice. Any water damage arising directly or indirectly from any defect in the water heater or component parts or from its use.
2. Initial check outs and subsequent check outs which indicates the water heater is operating properly or diagnosis without repair.
3. Damage or repairs required as a consequence of faulty or incorrect installation or application not in conformance with installation instructions.
4. Failure to start or operate due to loose or disconnected wire, water or dirt in controls, fuel lines and gas tanks, improper gas pressure or low voltage.
5. Cleaning adjustment of components, electrode, burner tube, pilot and thermocouple.
6. Costs incurred in gaining access to the water heater.
7. Parts or accessories not supplied by Coast to Coast RV Services.
8. Freight charges incurred from parts replacement.
9. Damage or repairs as a consequence of any misapplication, abuse, unreasonable use, unauthorized alteration, improper service, improper operation or failure to provide reasonable and necessary maintenance.
10. Any products whose serial number has been altered, defaced or removed.
11. Damage as a result of floods, winds, lightning, accidents, corrosive atmosphere or other conditions beyond the control of Coast to Coast RV Services.
12. Any special indirect or consequential property, economic or commercial damage of any nature whatsoever.

Some states do not allow the exclusion of accidental or consequential damages, so the above limitation may not apply to you.
NO REPRESENTATIVE, DEALER OR OTHER PERSON IS AUTHORIZED TO ASSUME FOR COAST TO COAST RV SERVICES ANY ADDITIONAL, DIFFERENT OR OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS WATER HEATING PRODUCT.
For full warranty terms and conditions, please visit www.coastrv.com.au or www.coastrv.co.nz

This warranty gives you specific legal rights. You may also have additional rights which vary from state to state.

IF YOU HAVE A PRODUCT PROBLEM

First: If your RV has its original water heater and is still under the RV manufacturer’s warranty. Follow the steps described in the RV owner’s manual.

Second:

Contact: Coast to Coast RV Services
PO Box 6287
Silverwater NSW 1811 Australia
Phone: (02) 9645 7600
Fax: (02) 9645 7688
Email: warranty@coastrv.com.au

References

• Papier Present | Uw gepersonaliseerde verpakking
• coastrv.co
• YouBrands
• Caravan Accessories & RV Parts Australia - CaravansPlus

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