Bissell 19851 Multi Auto Vacuum User Guide

June 8, 2024
Bissell

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MULTI
Auto Vacuum
___
USER GUIDE
Model 19851

Bissell 19851 Multi Auto Vacuum

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT: READ ALL INSTRUCTIONS BEFORE USE.
RETAIN INSTRUCTIONS FOR FUTURE REFERENCE.
   Do not use in rain or leave outdoors while raining.

WARNING : Basic safety precautions should always be observed when using an electrical appliance, including the following to reduce the risk of fire, electrical shock, or injury:

Personal Safety:

  • Store indoors in a dry place out of the reach of children.
  • Always use responsibly. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Don’t let children play with the appliance; supervise children using or maintaining the appliance.
  • Use only manufacturer’s recommended attachments as described in this manual; misuse or use of any accessory or attachment other than those recommended may present a risk of personal injury.
  • Take extra care when cleaning stairs.
  • Keep the appliance and accessories away from hot surfaces.
  • Do not block the appliances openings or hinder airflow; keep openings free of any objects including dust, lint, clothing, fingers (and all parts of the body).
  • Particularly keep hair away from the brush bar and other moving parts.

Electrical safety:

  • Only use batteries and chargers supplied by BISSELL.
  • Never modify the charger in any way.
  • The charger has been designed for a specific voltage. Always check that the mains voltage is the same as that stated on the rating plate. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack; never use the charger with another appliance or attempt to charge this product with another charger.
  • Before use, check the charger cord for signs of damage or aging. A damaged or entangled charger cord increases the risk of fire and electric shock.
  • Do not abuse the charger cord.
  • Never carry the charger by the cord.
  • Do not pull the cord to disconnect from a socket; grasp the plug and pull to disconnect.
  • Don’t wrap the cord around the charger when storing.
  • Keep the charger cord away from hot surfaces and sharp edges.
  • The supply cord cannot be replaced. If the cord is damaged the charger should be discarded and replaced.
  • Do not handle the charger or the appliance with wet hands.
  • Do not store or charge the appliance outdoors.
  • The charger must be removed from the socket before removing the battery, cleaning, or maintaining the appliance.
  • Ensure the appliance is off before connecting or disconnecting the motorized brush bar.

Battery safety:

  • This appliance includes Li-Ion batteries; do not incinerate batteries or expose to high temperatures, as they may explode.
  • Liquid ejected from the battery may cause irritation or burns.
  • In an emergency situation contact professional help immediately!
  • Leaks from the battery cells can occur under extreme conditions. Do not touch any liquid that leaks from the battery. If the liquid gets on the skin wash immediately with soap and water. If the liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes and seek medical attention. Wear gloves to handle the battery and dispose of it immediately in accordance with local regulations.
  • Shorting the battery terminals may cause burns or fire.
  •  When the battery pack is not in use, keep it away from paper clips, coins, keys, nails, screws or other small metal objects that could make a connection from one terminal to another.
  • When you dispose of the appliance remove the battery and dispose of the battery safely in accordance with local regulations.

Service:

  • Before using the appliance and after any impact, check for signs of wear or damage and repair as necessary.
  • Do not use the appliance if any part is damaged or defective.
  • Repairs should be carried out by a service agent or a suitably qualified person in accordance with relevant safety regulations. Repairs by unqualified persons could be dangerous.
  • Never modify the appliance in any way as this may increase the risk of personal injury.
  • Only use replacement parts or accessories provided or recommended by BISSELL.

Intended use:

  • This appliance has been designed for domestic dry vacuum cleaning only.
  • Do not pick up liquids or use on wet surfaces.
  • Do not pick up anything that is flammable, burning, or smoking.
  • Use only as described in this manual.
  • Don’t use on concrete, tarmacadam, or other rough surfaces.
  • The brush bar may damage certain floor surfaces. Before vacuuming flooring, rugs, or carpets, check the flooring manufacturer’s recommended cleaning instructions.
  • May damage delicate fabrics or upholstery. Care should be taken on loose-weave fabrics or where there are loose threads. If in doubt please test on an inconspicuous area first.

WARNING:

  • Do not use water, solvents, or polishes to clean the outside of the appliance; wipe clean with a dry cloth.
  • Never immerse the unit in water and do not clean in a dishwasher.
  • Never use the appliance without the filter fitted.

Thanks for buying a BISSELL vacuum!

We love to clean and we’re excited to share one of our innovative products with you. We want to make sure your vacuum works as well in two years as it does today, so this guide has tips on using (pages 5-7), maintaining (pages 8-9), and if there is a problem, troubleshooting (page 10).
In just a few simple assembly steps, you’ll be ready to vacuum. Let’s get started!

What’s in the Box

Bissell 19851 Multi Auto Vacuum - What’s in the Box

Operation

Bissell 19851 Multi Auto Vacuum - Operation

Bissell 19851 Multi Auto Vacuum - Operation 1

An extendable hose is built into your Multi. Twist and pull the black tube forwards to release it. The dusting brush and crevice tool fit onto the standard finozzle.

Cleaning with Motorized Brush Roll

Cleaning with Motorized Brush Roll 1

Make sure the vacuum is OFF. Find the green ring on the nozzle. Grasp the green ring and move the ring towards the direction shown above. The nozzle will come off.

Cleaning with Motorized Brush Roll 2

To attach the power brush slot it into place until the locking ring clicks back. The power button will now power the brush as well as the suction.

Cleaning with Motorized Brush Roll 3

To clean the brush roll, first, remove the motorized brush roll from the hand vacuum. Rotate the latch from the lock to the unlock position and pull the brush roll out of the housing.

Cleaning with Motorized Brush Roll 4

With the brush roll removed, clean the brush roll as necessary. Never operate the motorized brush roll without the brush roll assembled in place.

Battery Charging

Removing the battery

When the lights are depleting red, recharge the battery. Press the green buttons and pull to remove the battery. The battery can be charged on or off the main unit.

Bissell 19851 Multi Auto Vacuum - Battery Charging 2

Plug the charger into the wall outlet. Locate the charging port as indicated above by the arrow and connect to begin charging.

Bissell 19851 Multi Auto Vacuum - Battery Charging 3

Emptying the Dirt Bin

Emptying the Dirt Bin 1

To remove the dirt bin, firmly grasp the dirt bin and pull out.

Emptying the Dirt Bin 2

To empty, locate the release latch and pull to open the dirt bin and empty. You may also remove the filter from the dirt bin and gently tap the filter to help remove excess dust and debris.

Removing and Cleaning the Filter

Removing and Cleaning the Filter 1

Remove the filter by pulling it from the top of the bin. Tap the dirt from the filter and tip any dirt from the filter housing. Wash the filter if necessary.

Removing and Cleaning the Filter 2

You may gently wash the filter under warm water. Do not use detergents or soaps. The filter must be completely dry before using it. Never put the bin back without the filter inside. You could damage the motor.

If the suction is low when the bin is empty and the filter is clean… you have a blockage.

bin is empty and filter 1

Remove the battery & bin and look through both ends of the tube. Remove any blockages.

bin is empty and filter 2

The tools can block too, sometimes.

Removing the battery

Bissell 19851 Multi Auto Vacuum - Battery Charging 1

Press the green buttons and pull to remove the battery. The battery can be charged on or off the main unit.

Product Care

Your BISSELL Multi doesn’t need much maintenance: keep the filter clean, check for blockages, remove hair from the brushbar and charge the battery. Wipe it with a dry cloth if it gets dirty, including the area under the bin. Never wash it with liquid, run it under a tap or use it without the filter.

Trouble Shooting

WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Problem Possible causes Remedies
Multi won’t turn on Battery isn’t fully charged Charge battery following

instructions on page 7
Wrong charger being used| Be sure to use only the charger supplied with your product
Multi is not cleaning well| Dirt bin is full| Empty dirt bin
Dirt bin is not installed properly| Position bin correctly and snap firmly into place
Filters need cleaning| Follow filter cleaning instructions on page 8
Filters need replacing| Visit www.bissell.com or call 1-800-237-7691 to order
replacement filters
Clog or obstruction| Clean the holes in the filter housing and check for blockages

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELLConsumer Care by E-mail, telephone, or regular mail as described below.
Limited Two-Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part. See information below on “If your BISSELLproduct should require service”.
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS  PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF  ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW,  INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE  TWO YEARS DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you.

NOTE : Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website : www.BISSELL.com
E-mail: www.BISSELL.com/email-us

Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am – 10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET

Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
www.BISSELL.com
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.

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Visit the BISSELL website: www.BISSELL.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number:
Please record your Purchase Date:

NOTE : Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty on page 11 for details.

Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter your model number in the search field.

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©2018 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-5396 4/18
Visit our website at: www.BISSELL.com

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