Shark HV293Q Series Rocket Hand Vacuum User Manual

: October 29, 2023
: Shark

Shark HV293Q Rocket Hand Vacuum User Manual

Shark HV293Q Rocket Hand Vacuum

HV293Q Series
OWNER’S GUIDE

Thank you for purchasing the Shark® Rocket® Hand Vacuum

TECHNICAL SPECIFICATIONS:

Voltage: 120V., 60Hz
Watts: 400W
Amps: 3.4 A

www.sharkrocket.com

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USE

When using an electrical appliance, basic safety precautions should always be observed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

1. DO NOT use outdoors or on wet surfaces.
2. Unplug from electrical outlet when not in use and before servicing.
3. DO NOT use vacuum with a damaged cord or plug. If vacuum is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to SharkNinja Operating LLC for examination, repair, or adjustment.
4. DO NOT pull or carry vacuum by the cord or use the cord as a handle.
5. DO NOT unplug by pulling on cord; to unplug, grasp the plug, not the cord.
6. DO NOT handle plug or vacuum with wet hands.
7. DO NOT run the vacuum over the power cord, close a door on the cord, or pull cord around sharp corners.
8. The use of an extension cord is not recommended.
9. DO NOT leave vacuum when plugged in.
10. Keep cord away from heated surfaces.
11. Turn off all controls before plugging in or unplugging the vacuum.

GENERAL USE

12. Use only as described in this manual.
13. DO NOT put any objects into openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
14. Keep your work area well lit.
15. DO NOT place vacuum on unstable surfaces such as chairs or tables.
16. DO NOT allow young children to operate the vacuum or use as a toy. Close attention is necessary when used near children.
17. DO NOT use without dust cup and/or filters in place.

ATTACHMENTS

18. DO NOT use if airflow is restricted; if air paths, wand, or accessories become blocked, turn the vacuum off. Remove all obstructions before you turn on the unit again.

19. Keep the end of the hand vacuum and accessory openings away from face and body.
20. Keep cleaning tools openings away from hair, face, fingers, uncovered feet, and loose clothing.
21. Use only manufacturer’s recommended attachments.

DUST CUP/FILTERS/ACCESSORIES

Before turning on the vacuum:

22. Make sure all filters are thoroughly dry after routine cleaning.
23. Make sure dust cup and all filters are in place after routine maintenance. Refer to MAINTENANCE section for filter cleaning instructions.
24. Make sure accessories are free of blockages.
25. Use only filters and accessories provided by SharkNinja Operating LLC. [Failure to do so will void the warranty.]

GENERAL CLEANING

26. DO NOT pick up large-sized objects.
27. DO NOT pick up hard or sharp objects such as glass, nails, screws, or coins that could damage the vacuum.
28. DO NOT pick up smoking or burning objects such as hot coals, cigarette butts, matches or fireplace ash.
29. DO NOT pick up drywall dust.
30. DO NOT pick up flammable or combustible materials such as lighter fluid, gasoline, or kerosene or use vacuum in areas where they may be present.
31. DO NOT pick up toxic solutions such as chlorine bleach, ammonia, or drain cleaner.
32. DO NOT use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust, or other explosive or toxic materials.
33. DO NOT vacuum up any liquids.
34. DO NOT immerse vacuum in water or other liquids.
35. DO NOT use outdoors or on wet surfaces; use only on dry surfaces.
36. Use extra care when cleaning on stairs.

SAVE THESE INSTRUCTIONS

POLARIZED PLUG

To reduce the risk of electric shock, this vacuum has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

GETTING TO KNOW YOUR SHARK® ROCKET® HAND VACUUM

GETTING TO KNOW

MAIN UNIT

1. On/Off Switch
2. Filter Access
3. Dust Cup Empty

ACCESSORIES

4. Flexible Hose
5. Dusting Brush
6. Motorized Pet Tool
7. 12″ Crevice Tool
8. Home and Car Detail Kit
9. Wide Upholstery Tool
10. Filter Kit (not illustrated) – XFFV300; Pre-motor (Foam & Felt); Post- motor (felt)

ABOVE-FLOOR CLEANING

This vacuum has attachments for versatile cleaning, including a flexible hose to extend your cleaning reach.

STEP 1

1. Attach flexible hose to handheld vacuum. Attach desired cleaning accessory.
Note : Motorized Pet Tool cannot be used with flexible hose.

2. Attach desired cleaning accessory to handheld vacuum.
For a list of what is included with this model, refer to inside flap of box.

Videos of helpful tips on how to use accessories can be found in the Support section onwww.sharkrocket.com

ACCESSORIES

Select cleaning accessories are included.

LOOKING FOR MORE? To enhance your cleaning experience, additional accessories are available for purchase at www.sharkrocket.com or by calling 1.800.798.7398.

Duster Crevice (164FLIHV3)
Two cleaning tools in one. The crevice tool gives you extended cleaning reach for small spaces, while the dusting brush cleans a multitude of surfaces.|
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12” Crevice Tool (163FLIHV3)
Clean in between tight spaces or reach baseboards and ceilings with this slim crevice tool.|
18” Flexible Crevice Tool (228FFJV300)
Extend and flex to an 18” length to access corners, baseboards, tight spaces or ceilings.
The rubberized tip prevents scratches on surfaces.|
Motorized Pet Tool (267FFJ292)
The power of a full size upright in the palm of your hand.
Picks up pet hair, loose debris, and powerfully deep cleans dander out of upholstery and surfaces.|
Flexible Hose (290FFJ321)
Stretch and flex this extension hose to clean around objects and get into hard to reach spaces.
Attach the crevice tool or another accessory depending on what you are cleaning.|
Upholstery Tool (166FLIHV3)
Perfect for grabbing pet hair and lint from furniture and other upholstered surfaces.|
Wide Upholstery Tool (165FLIHV3)
Perfect for grabbing pet hair and lint from furniture, mattresses and other upholstered surfaces.|
Dusting Brush (229FFJV300)
Great for dusting a multitude of surfaces such as shelves, tables, baseboards, window/door frames, and much more.
Turn the brush head to adjust the angle to the surface you’re cleaning.|
Multi-Angle Dusting Brush (137FLIV300)
5-position soft dusting brush for cleaning shelves (straight out/downward orientation), blinds, walls, ceiling fans and lights
(upward and downward orientation). Adjust the angle of this brush to the desired cleaning surface.|
Home and Car Detail Kit (XCRDT292)
Extension tubes and micro tools to clean the tightest spaces.|

MAINTENANCE

To keep your vacuum’s suction power optimal, follow these instructions. Make sure unit is off and cord unplugged.

EMPTY THE DUST CUP

1. Turn off the vacuum. Hold dust cup over trash bin and press the empty button on the front of the dust cup. The bottom lid will open, allowing the debris to fall out.

NOTE : Clean the dust screen inside the dust cup as required.

2. Once dust cup is empty, close the bottom lid until you hear it click.

NOTE : Empty debris from the dust cup once it has reached the MAX fill line.

CLEAN THE FILTERS

3. Access the filters by lifting the latch on the top of the vacuum.
4. Remove and rinse the pre-motor foam and felt filters every month. Hand wash only. Let air dry completely before replacing. Tap loose dirt off filters between washes as needed. Insert the felt filter first and then place the foam filter on top of it.
5. Remove the post motor filter and rinse once a year.
Hand wash only. Let air dry completely before replacing.

TO CHECK FOR BLOCKAGES

1. Turn off and unplug vacuum.

2. Check all dust cup intake openings

3. Check both sides of the flexible hose attachment for blockages.

TROUBLESHOOTING GUIDE

Vacuum is not picking up dirt. No suction or light suction.

Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before reinserting back into the vacuum.
Dust cup may be full; empty dust cup.
Check accessories for blockages and clear if required.

Vacuum turns off on its own.

This vacuum is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the thermostat:

1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean the filters.
4. Check for blockages in hose, accessories, and inlet openings.
5. Allow the unit to cool for a minimum of 30 minutes.
6. Plug in the vacuum.
7. Restart the unit by turning the power on.

FIVE-YEAR (5) LIMITED WARRANTY

SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period of five (5) years from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

The liability of SharkNinja Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which have been performed by a repair person not authorized by SharkNinja Operating LLC.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For assistance with warranty service options or customer support, please call our customer care and product specialists at 1-800-798-7398 or visit our website at www.sharkrocket.com.

If the appliance is found by SharkNinja Operating LLC to be defective, in SharkNinja Operating LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight.*

Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty.

This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or conventional warranties. The responsibility of SharkNinja Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

IMPORTANT : Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach a tag to item before packing including your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”.

Shark and Rocket are registered trademarks of SharkNinja Operating LLC.
TruePet and Hard Floor Genie are trademarks of SharkNinja Operating LLC.