Shark WV251 Series WANDVAC Cordless Handheld Vacuum User Manual

June 10, 2024
Shark

Shark WV251 Series WANDVAC Cordless Handheld Vacuum User Manual

MODEL: WV251
QUICK START GUIDE

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY
READ CAREFULLY BEFORE USE

WARNING
To reduce the risk of injury, fire, electric shock, and property damage resulting from improper use of the appliance, carefully observe the following instructions. This unit contains electrical connections and moving parts that potentially present risk to the user.

POWER SUPPLY, CHARGING DOCK, AND VACUUM CONTAIN ELECTRICAL CONNECTIONS:

  • There are NO serviceable parts.

  • DO NOT use to vacuum any liquids.

  •  DO NOT immerse in water or other liquids.

  • If vacuum is damaged, discontinue use.

  • To avoid fire, explosion, or injury, inspect vacuum and charging dock for any damage before use.
    DO NOT use damaged vacuum or charging dock.

  • DO NOT use outdoors or on wet surfaces. Use only on dry surfaces.

  • If vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or immersed in water, return it to SharkNinja Operating LLC for examination, repair, or adjustment.

  • DO NOT handle charger or vacuum cleaner with wet hands.

  • DO NOT leave vacuum cleaner unattended while powered on.

  • Keep vacuum away from heated surfaces.

  • Always turn off vacuum before connecting charging dock.

  • Use only Shark® chargers and batteries. Other types of batteries may burst, causing injury and damage.

  • Use charging dock on flat and stable surfaces only.

  • DO NOT incinerate appliance, even if it is severely damaged, as lithium-ion battery may explode in a fire.

GENERAL USE
  • DO NOT carry the charger by the cord or yank to disconnect from an outlet; instead grasp the plug and pull to disconnect.
  • Keep charger cord away from heated surfaces.
  • Use only as described in this manual.
  • Keep your work area well lit.
  • To avoid unintentional starting, always turn off the vacuum cleaner before picking it up or carrying it, and before attaching or detaching the charger, dust cup, filter, or any accessories.
  • DO NOT put any objects into openings.
  • DO NOT use if any opening is blocked; keep free of dust, lint, hair, or anything that may reduce airflow.
  • DO NOT allow young children to operate the appliance or use as a toy. Close supervision is necessary when any appliance is used near children.
  • DO NOT use without dust cup and filter in place.
  • DO NOT use if airflow is restricted; if the air paths become blocked, turn off the vacuum cleaner. Clear all obstructions and power on again.
  • Keep nozzle away from hair, face, fingers, uncovered feet, or loose clothing.
  • Only use manufacturer’s recommended attachments.
  • DO NOT charge at temperatures below 50°F (10°C) or above 104°F (40°C). Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  • Store the appliance indoors. DO NOT use or store it below 37.4°F (3°C). Ensure the appliance is at room temperature before operating.
DUST CUP/FILTERS/ACCESSORIES

Before turning on the vacuum:

  • Make sure filter is thoroughly dry after routine cleaning.
    Make sure dust cup and filter are in place after routine maintenance.

  • Make sure accessories are free of blockages and keep openings away from face and body.

  • Use only Shark® brand filters and accessories. Using other brands will void warranty.

GENERAL CLEANING
  • DO NOT vacuum up hard or sharp objects such as glass, nails, screws, or coins that could damage the vacuum cleaner.
  • DO NOT vacuum up drywall dust, fireplace ash, or embers.
  • DO NOT use as an attachment to power tools for dust collection.
  • DO NOT vacuum up smoking or burning objects such as hot coals, cigarette butts, or matches.
  • DO NOT vacuum up flammable or combustible materials (e.g., lighter fluid, gasoline, or kerosene) or use vacuum in areas where they may be present.
  • DO NOT vacuum up toxic solutions (e.g., chlorine bleach, ammonia, or drain cleaner).
  • DO NOT use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust, or other explosive or toxic materials.
  • DO NOT immerse vacuum cleaner in water or other liquids.
  • Use extra care when cleaning on stairs.
LITHIUM-ION BATTERY
  • The battery is the power source for the appliance. DO NOT carry the appliance with your finger on the power button. DO NOT charge appliance with the power on.
  • Use only the included charging dock to charge. Use of incorrect charger may create a risk of fire.
  • Use appliance only with included lithium-ion battery. Use of any other battery may create a risk of injury and fire.
  • Under abusive conditions, liquid may be ejected from the battery. Avoid contact with liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.
  • Store the appliance indoors. To maintain battery life, DO NOT use or store battery at temperatures below 37.4°F (3°C) or above 104°F (40°C).
  • DO NOT expose appliance to fire or temperature above 266°F (130°C) as it may cause explosion.
  • There are NO serviceable parts. To ensure safety, DO NOT modify or attempt to repair the appliance.

WHAT’S INSIDE

A. Shark ION Handheld 2X
B. Fast-Charging Base 2X
C. Multi-Surface Pet Tool
D. Duster Crevice Tool, With Retractable Bristles
E. Second Battery

CHARGING THE BATTERY

Prior to first use, the lithium-ion battery must be charged completely, even if it comes with a partial charge.
Place the Shark ION Handheld onto the charging dock with the air-intake nozzle in the cradle.
Plug the charging dock into a wall outlet.

NOTE : During first use, discharge fully to properly condition the battery. It takes approximately 2.5 hours to charge completely.

USING YOUR SHARK ION HANDHELD

1. Press Power button.

2. Run the air-intake nozzle over the surface to be cleaned.

USING

MAINTENANCE

MAINTENANCE

1. With the power off, push the Open Dust Cup button forward, and the dust cup will swing open.
2. Tap dust cup filter screen lightly to knock off dust and debris.
3. Wipe dust cup bristle lightly with cloth to remove dust and dirt.

CLEANING THE DUST CUP

CLEANING

1. With the dust cup open, lift the release tab and slide off the dust cup.
2. Hand-wash with soap and water only.
3. To re-insert, align dust cup bar with the cavity by the nozzle. Once aligned, push until you hear a click.

CLEANING THE FILTER

FILTER

1. With the dust cup open and the power off, slide the filter housing forward to remove.
2. Lift the filter by the metal ring to remove it from the housing.

To clean the filter, hand-wash only with water and let air-dry for 24 hours before reinstalling.
To clean the filter housing, make sure filter is removed, then hand-wash only with soap and water.

TROUBLESHOOTING

LIGHT INDICATOR WHAT IT MEANS
Light blinking blue Low battery.
Light blinks blue twice, then pauses Blockage. Turn off power and remove

blockage, then turn power back on.
Solid blue light| Power is on.
Blue light fades in and out steadily| Unit is charging.
Dim blue light| Unit is fully charged.
No light| Power is off, or unit needs recharge.

The Shark ION™ Handheld 2X will not operate.

• The battery needs to be recharged.
• Try using a different electrical outlet to charge.
• The battery is damaged and needs to be replaced.

The Shark ION Handheld 2X will not pick up debris or suction is weak.

• The dust cup is full. Empty the dust cup.
• The filter needs cleaning or replacement. Clean or replace the filter.
• The battery needs to be recharged.
• The filter screen is clogged and needs cleaning. Open dust cup and clean filter screen.

Dust is escaping from the Shark ION Handheld 2X.

• The filter is not installed correctly. Remove filter, then reinstall.
• The dust cup filter has a hole or a puncture and needs to be replaced.
• The dust cup is not installed correctly. Remove dust cup, then reinstall.

Attached accessory does not work.

• The accessory is blocked. Carefully remove all lint, hair, or other debris.
• The accessory won’t fit into the Shark ION Handheld 2X. Carefully remove all lint, hair or other debris from the nozzle of the vacuum.

REGISTER YOUR PURCHASE

registeryourshark.com
1-800-798-7398
Scan QR code using mobile device

TECHNICAL SPECIFICATIONS

Battery Voltage: 10.8V
Motor Watts: 120W
Amps: 11.1A

TWO-YEAR LIMITED WARRANTY

The 2-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of 2 years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in this instruction manual, subject to the following conditions and exclusions.

What is covered in my warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced for up to 2 years from the original purchase date.

2. In the rare event that a replacement unit is issued, the warranty coverage ends six months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is greater. If the unit is replaced, SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered in my warranty?

Our Customer Service/Product Specialists are available to provide all the warranty service options available to you, including the possibility of upgrading to our VIP Warranty Service Options for select product categories.

1. Normal wear and tear of wearable parts which require regular maintenance and/or replacement to ensure the proper functioning of your unit are not covered by this warranty.

2. Any unit that has been tampered with or used for commercial purposes.
3. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $19.95 for return shipping costs will be charged at the time of return shipment of the repaired or replacement unit.

4. Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
5. Consequential and incidental damages.
6. Defects caused by or resulting from damages from shipping or from repairs, service or alteration to the product or any of its parts which have been performed by a repair person not authorized by SharkNinja.

7. Products purchased, used or operated outside of North America.

Problems with your unit/How to get service:

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care/maintenance self-help.
Our Customer Service and product specialists are also available at
1-800-798-7398 to assist with product support and warranty service options.

How to initiate a warranty claim:

You can call 1-800-798-7398 to have a Customer Service specialist assist you. Please note you must call 1-800-798-7398 to initiate a warranty claim. Return and packing instruction information will be provided at that time.
For Customer Service hours, visit sharkclean.com/support
Replacement parts are available for purchase at sharkclean.com. For more information on which parts are classified as wearable or non-wearable, please visit sharkclean.com/warranty. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.

Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

BATTERY REMOVAL AND DISPOSAL

This product uses rechargeable and reusable lithium-ion battery. When a battery no longer holds a charge, it should no longer be used and should be recycled. DO NOT incinerate or compost the batteries.
When your lithium-ion batteries need to be replaced, dispose of them or recycle them in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent batteries to an authorized recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop off batteries.
For more information on battery disposal, please visit sharkclean.com/batterysupport

LITHIUM-ION BATTERY

The RBRC™ (Rechargeable Battery Recycling Corporation) seal on each lithium- ion battery indicates that the costs to recycle the battery at the end of its useful life have already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-ion batteries in the trash or municipal solid waste stream and the RBRC program provides an environmentally conscious alternative.

RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United States and Canada to facilitate the collection of spent lithium-ion batteries. Help protect our environment and conserve natural resources by returning the spent lithium-ion battery to an authorized SharkNinja service center or to your local retailer for recycling. You may also contact your local recycling center for information on where to drop off the spent battery, or call 1-800-798-7398.

RECORD THIS INFORMATION

Model Number: __

Date Code: ___
Date of Purchase: __
(Keep receipt)
Store of Purchase: __

Copyright © SharkNinja Operating LLC 2018
Needham, MA 02494/Ville St. Laurent, Québec H4S 1A7
1-800-798-7398
sharkclean.com
SHARK is a registered trademark of SharkNinja Operating LLC. ION HANDHELD 2X is a trademark of SharkNinja Operating LLC.
For Shark | Ninja U.S. Patent information visit http://www.sharkninja.com/USPatents
Printed in China.
Illustrations may differ from actual product.

WV251_IB_PLT_Mv1


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