Shark WV400 Series WANDVAC POWER PET Cordless Hand Vac FAQs

: June 10, 2024
: Shark

Shark WV400 Series WANDVAC POWER PET Cordless Hand Vac FAQs

Shark WV400 Series WANDVAC POWER PET Cordless Hand Vac

This article contains the FAQs for the WV400 Series Shark® WANDVAC® POWER PET Cordless Hand Vac. This supports the following product SKUs: WV410, WV403, WV403BR, WV410BL, WV410BR, WV410GN, WV410PK, WV410PR, and WV410TL.

FAQs

What do the three lights on the hand vacuum mean?

The lights on the hand vacuum show the remaining charge in the battery. The lights will also blink and illuminate to show the status of the battery while charging. In addition, the lights will illuminate in certain configurations to inform you of any issues with the hand vacuum. The configurations can be found in the Owner’s Guide.

How do I charge my vacuum?

You can charge your Shark vacuum by placing it on the charging dock. Make sure the charging port near the nozzle opening is properly aligned with the contact pegs on the charging dock.

The battery should take approximately 3.5 hours to reach a full charge.

How long will the battery run, and will I ever need to replace it?

Like all lithium-ion products, your battery will naturally decrease in capacity over time from the 100% capacity of a new battery. At full charge, the unit will run for 20 minutes in Deep Clean mode, 8 minutes in Boost mode, and 35 minutes in ECO mode.

These runtimes are based on 100% capacity.

Do I have to wait for my battery to fully discharge before I can charge

it again?

You do not have to wait for your battery to fully discharge before you can charge it again.

It is recommended that you leave your vacuum on the charging dock after each use to recharge the battery completely. For optimal runtime, always return your vacuum to the dock after each use.

When and how do I clean the filters?

Filters may need to be cleaned if the vacuum stops picking up dirt, if airflow is restricted, or if you notice lighter or no suction. For optimal performance, clean filters regularly. Between cleanings, lightly tap filters over a trash receptacle to remove dust and debris as needed.

Rinse the fabric filter and the dust cup once monthly, or as needed.
– With the dust cup open to 90 , pull up on the side tabs to tilt up the filter housing.
– Remove the fabric filter by pulling the wire handle.
– Tap the fabric filter clean.
– Rinse the fabric filter with soap and water only.
– Allow the fabric filter to air-dry completely (at least 24 hours) before reinstalling.
– Reinstall the fabric filter by sliding it back into the mesh filter. Press the filter housing back into place, then close the dust cup.

Note : After rinsing the filter, wait at least 24 hours before reinstalling it to ensure it is completely dry. A moist filter can damage the electronics of the unit and will void your warranty.

When and how do I empty the dust cup?

Filters may need to be cleaned if the vacuum stops picking up dirt, if airflow is restricted, or if you notice lighter or no suction. For optimal performance, clean filters regularly. Between cleanings, lightly tap filters over a trash receptacle to remove dust and debris as needed.

Rinse the fabric filter and the dust cup once monthly, or as needed.
– With the dust cup open to 90 , pull up on the side tabs to tilt up the filter housing.
– Remove the fabric filter by pulling the wire handle.
– Tap the fabric filter clean.
– Rinse the fabric filter with soap and water only.
– Allow the fabric filter to air-dry completely (at least 24 hours) before reinstalling.
– Reinstall the fabric filter by sliding it back into the mesh filter. Press the filter housing back into place, then close the dust cup.

Note : After rinsing the filter, wait at least 24 hours before reinstalling it to ensure it is completely dry. A moist filter can damage the electronics of the unit and will void your warranty.

How do I store my vacuum?

Store the handheld vacuum by inserting the nozzle into the charging dock. When the nozzle is inserted correctly, the 3 indicator LEDs will illuminate steadily.

It is recommended that you leave your vacuum on the charging dock after each use to recharge the battery completely. For optimal runtime, always return your vacuum to the dock after each use.

How do I use the different cleaning modes?

This Shark vacuum has three power settings. Press the power button to enter Deep Clean mode by default. Press the Boost mode button for a burst of suction power, and press the ECO mode button to conserve power. Press the Boost or ECO mode button again to return to Deep Clean mode.

How do I attach and remove accessories?

Attach an accessory to the nozzle opening in the hand vacuum and begin cleaning. To detach an accessory from the hand vacuum, press one of the one- touch release buttons on either side of the handle.

How and when do I adjust the suction?

Use Deep Clean mode for regular cleaning, Boost mode for an extra burst of suction power, and ECO mode to preserve power.

Press the Boost button to enter Boost mode. To return to Deep Clean mode, press the Boost button again.

Press the ECO button to enter ECO mode. To return to Deep Clean mode, press the ECO button again.

Why is the dock unstable?

Before use, assemble the charging dock by attaching the accessory stand. Make sure the charging cord fits in the groove on the bottom of the dock and accessory stand. If the cord is not fully inserted in the groove, the dock could be unstable.