Cuisinart ECH4 Series Elemental 4 Cup Chopper Grinder User Manual
- June 10, 2024
- Cuisinart
Table of Contents
Cuisinart ECH4 Series Elemental 4 Cup Chopper Grinder User Manual
IMPORTANT UNPACKING INSTRUCTIONS
This package contains a Cuisinart® Elemental™ Series 4-Cup Chopper/Grinder and the standard parts for it: SmartPower® metal chopping/grinding blade with BladeLockSystem, spatula, and instruction/recipe booklet.
CAUTION: THE CUTTING BLADE HAS VERY SHARPEDGES.
To avoid injury when unpacking, please follow these instructions:
- Place the box on a table or kitchen counter. Be sure the box is right side up.
- Lift and remove the cardboard lid from the work bowl cover.
- Grasping the work bowl handle, lift the unit up and out of the box and place on the tabletop.
- Turn the work bowl clockwise to unlock it from the unit base. Lift up and remove.
- CAREFULLY REMOVE THE METAL BLADE BY GRASPING THE CENTER WHITE HUB AND LIFTING IT STRAIGHT UP. NEVER TOUCH THE BLADE, AS IT IS RAZOR SHARP.
- Read the instructions thoroughly before using the machine.
NOTE: We recommend that you visit our website, www.cuisinart.com for a fast, efficient way to complete your product registration.
IMPORTANT SAFEGUARDS
When using an electrical appliance, basic safety precautions should always be adhered to, including the following:
- Read all instructions.
- To protect against risk of electric shock, do not put motor base in water or other liquids.
- Close supervision is necessary when any appliance is used by or near children or individuals with certain disabilities.
- Always unplug unit from outlet when not in use, before putting on or taking off parts, before cleaning, and before removing food from bowl. To unplug, grasp plug and pull from electrical outlet. Never pull cord.
- Avoid contact with moving parts.
- Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or if appliance has been dropped or damaged in any manner, or dropped into water. Return the appliance to the nearest authorized Consumer Service Center (see Warranty for details) for examination, repair, and electrical or mechanical adjustment.
- The use of attachments not recommended or sold by Cuisinart may cause fire, electric shock or injury.
- Do not let cord hang over edge of table or counter, or touch hot surfaces, including the stove.
- Do not use outdoors.
- Keep hands and utensils away from moving blade while processing to prevent the risk of severe injury to persons or damage to the chopper/grinder. A scraper may be used, but must only be used when the chopper/grinder is not running.
- Blade is extremely sharp. Handle carefully when removing, inserting or cleaning. Always allow blade to stop moving before removing cover.
- To reduce the risk of injury, never place cutting blade on base without first putting work bowl properly in place.
- Be certain cover is securely locked in place before operating appliance. Do not attempt to remove cover until blade has stopped rotating.
- Do not attempt to defeat the cover interlock mechanism, as serious injury may result.
- Before using, check work bowl for presence of foreign objects.
- Do not operate your appliance in an appliance garage or under a wall cabinet. When storing in an appliance garage, always unplug the unit from the electrical outlet. Not doing so could create a risk of fire, especially if the appliance touches the walls of the garage or the door touches the unit as it closes.
SAVE THESE INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
NOTICE
This appliance has a polarized plug (one blade is wider than the other). As a
safety feature, this plug will fit only one way in a polarized outlet. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician. Do not attempt to defeat this safety
feature
INTRODUCTION
Congratulations on your new Cuisinart® Elemental™ Series 4-Cup
Chopper/Grinder! It handles a variety of food preparation tasks, such as
chopping, grinding, puréeing, emulsifying, and blending. The patented Smart
Power® auto-reversing blade features an incredibly sharp edge for delicate
chopping and puréeing soft foods. The reverse edge is blunt, to grind through
spices and harder foods. And the exclusive Blade Lock System enables the blade
to lock into the bowl, so you can now pour ingredients out of the bowl without
first having to remove the blade. The powerful, high-speed motor works hard
and fast to accomplish small jobs with ease. Chop herbs, onions, garlic;
grind spices, hard cheese; purée baby foods; blend homemade mayo and flavored
butter – all in this one, compact machine. You have virtually unlimited
options with the Cuisinart® Elemental™ Series 4-Cup Chopper/ Grinder. Enjoy!
ASSEMBLY INSTRUCTIONS
- With the base unit on the tabletop, place the work bowl firmly on the motor base. Back of bowl must face column at back of chopper/grinder.
- Turn the work bowl counterclockwise to lock onto base.
- CAREFULLY pick up the blade by its hub and place on the center stem until it drops to the bottom of the stem. Firmly push to ensure that the blade is locked into position. IMPORTANT: HANDLE WITH CARE – The blade is razor sharp.
- Add food ingredients.
- Place the cover on the work bowl with the small tab to the left of the work bowl handle.
- Turn cover counterclockwise (toward handle) to securely lock.
- Plug unit into wall socket.
- You are ready to Chop/Grind.
TIPS FOR PROCESSING FOOD
Preparing the Food
Size
Always cut large pieces of food into smaller pieces of even size – about ½ to
¾ inch (12mm) or as specified in the Operating Techniques Chart on pages 6 and
7. If you don’t start with pieces that are small and uniform, you will not get
an even chop.
Quantity
Do not overload the work bowl. Overloading causes inconsistent results and it
strains the motor. As a rule of thumb, remember most foods should not reach
more than 2 ⁄3 of the way up the work bowl. Use the quantities given in the
chart and recipe section as a guide.
NOTE: Due to the powerful motor provided with this unit, it is recommended to use one hand to support the Cuisinart® Elemental™ Series 4-Cup Chopper/Grinder during operation.
Selecting the Right Operating Control
Use the Chop function for chopping, puréeing and mixing. It is the right
choice, for example, for chopping soft, delicate foods such as herbs, celery,
onions, garlic and most cheeses. It is also the right choice for puréeing
cooked vegetables, making mayonnaise, and mixing salad dressing. Pulse action
is best when you are using the Chop function. Two or three pulses are often
enough. Be sure to check the food frequently to prevent overprocessing. If you
overprocess, you are likely to get a watery paste instead of a fine chop. Use
the Grind function for grinding spices, and for chopping hard foods such as
peppercorns, seeds, chocolate and nuts. Continuous-hold action is best when
you are using the Grind function. You may have to operate the Cuisinart®
Elemental™ Series 4-Cup Chopper/Grinder for several seconds with some foods to
achieve the desired results – or as long as 20 seconds for some seeds. When
you operate the unit for more than 10 seconds, use a pulse action every 10
seconds or so to allow food to drop to the bottom of the work bowl. This
provides more consistent results. Never operate the Cuisinart® Elemental™
Series 4-Cup Chopper/Grinder continuously for longer than 1 minute at a time.
NOTE: The work bowl and cover may become scratched when you use them for grinding grains and spices. This does not affect the performance of the Cuisinart® Elemental™ Series 4-Cup Chopper/Grinder. However, you may want to reserve the original bowl for grinding, and purchase an additional bowl and cover set for other uses. These are available from the Cuisinart Consumer Service Department, which you can reach by dialing our toll-free number: 800-726-0190.
Adding Liquid
You can add liquids such as water, oil or flavoring while the machine is
running. For example, you might want to add oil when making mayonnaise or
salad dressing. Pour the liquid through openings in the cover.
IMPORTANT: Add liquid through only one opening at a time. The other opening must be left free to allow air to escape. If both openings are blocked, liquid cannot flow smoothly into the bowl.
Removing Food from the Sides of the Bowl
Occasionally, food will stick to the sides of the bowl as you process. Stop
the machine to clear food away. AFTER THE BLADE HAS STOPPED MOVING, remove the
cover, and use the spatula to scrape the food from the sides of the bowl back
into the center. Do not put hands into bowl unless unit is unplugged.
NOTE: HANDLE WITH CARE – the blade is razor sharp.
PROCESSING FOOD
-
Place the work bowl firmly on the motor base. Opening at back of bowl must face column at back of the Cuisinart® Elemental™ Series 4-Cup Chopper/ Grinder. Turn bowl counterclockwise to lock in place.
-
Insert the SmartPower® Blade. Carefully pick up the blade by its hub and place on the center stem until it drops to the bottom of the stem. Firmly push to lock the blade into position. NEVER TOUCH THE BLADE ITSELF AND NOTE THE BLADE IS RAZOR SHARP.
-
Place food in the assembled work bowl. Be sure the food is cut into even, small pieces, and the bowl is not overloaded.
-
Lock the cover into position.
-
Press the appropriate Chop or Grind control, depending on the food you are processing.
-
When you have finished processing the food, stop the machine by releasing the control button.
-
WHEN THE BLADE STOPS MOVING, unplug the unit.
-
Remove cover and work bowl.
a. Turn work bowl cover clockwise to remove.
b. Turn work bowl clockwise to unlock it and lift it off base. -
To remove liquids and sauces from bowl: Simply pour ingredients out of work bowl. Our convenient BladeLock System keeps blade safely in place.
-
To remove thicker ingredients from bowl: Carefully remove the SmartPower® Blade by holding the stem on the top and gently pulling up to disengage blade lock. Remove food with spatula. You can also remove ingredients while the bowl is still on the base.
NOTE: HANDLE WITH CARE – THE BLADE IS RAZOR SHARP.
Tips: Always process foods in order, from dry to wet, to avoid having to clean bowl and blade between each task. Never operate the Cuisinart® Elemental™ Series 4-Cup Chopper/Grinder without ingredients in the work bowl.
CLEANING, STORAGE AND MAINTENANCE
To simplify cleaning, rinse the work bowl, cover, and blade immediately after each use, so that food won’t dry on them. Wash blade, work bowl, cover, and spatula in warm, soapy water. Rinse and dry. Wash the blade carefully.
Avoid leaving blade in soapy water where it may disappear from sight. The work bowl and cover can be washed on the top rack of a dishwasher. Insert the work bowl upside down and the cover right side up. Put the blade and spatula in the cutlery basket. Unload the dishwasher carefully to avoid contact with the sharp blade. Wipe the motor base clean with a damp sponge or cloth. Dry it immediately. Never submerge the motor base or the plug in water or other liquids.
The Cuisinart® Elemental™ Series 4-Cup Chopper/ Grinder stores neatly on the countertop. When it is not in use, be sure to leave it unplugged. The hidden cord storage underneath the motor base will help to keep excess cord off the countertop. Store the unit assembled to prevent loss of parts. Store the blade as you would sharp knives – out of the reach of children. The Cuisinart® Elemental™ Series 4-Cup Chopper/ Grinder is intended for HOUSEHOLD USE ONLY.
Maintenance: Any service other than cleaning and normal user maintenance should be performed by an authorized Cuisinart Service Representative.
TROUBLESHOOTING
Motor doesn’t start or blade doesn’t rotate.
- Check that plug is securely inserted into outlet.
- Check that work bowl and cover are securely locked into place.
- Be sure to press only one operation control button at a time.
- This appliance comes with a resettable protection device to prevent damage to the motor in the case of extreme overload. Should unit shut off unexpectedly, unplug it and let it cool for at least 15 minutes before continuing.
Food is unevenly chopped.
- Try cutting food into smaller, even-sized pieces.
- Try processing smaller amounts of food per batch.
Food is chopped too fine or is watery.
- The food has been overprocessed. Use brief pulses, or process for a shorter time. Let blade stop completely between pulses.
Food collects on work bowl cover or sides of prep bowl.
- This is normal; turn machine off. When blade stops rotating, remove cover and clean bowl and cover with spatula.
Food catches on blade.
- You may be processing too much food. Carefully remove blade. Remove food from blade with spatula and start over again.
OPERATING TECHNIQUES CHART
With the Cuisinart® Elemental™ Series 4-Cup Chopper/Grinder you can chop, grind or purée a variety of foods. As a rule of thumb, most foods should not reach more than 2⁄3 of the way up the work bowl.
Food | Operation/Technique | Comments/Notes |
---|---|---|
Anchovies | Chop. Pulse to desired consistency. | Drain first. Cut in half. |
Bread for crumbs | Chop. Pulse to break up, then process continuously until | |
desired crumb size is reached. | Use day-old, hard bread for dry crumbs; fresh |
bread for moist crumbs. Cut or break into pieces no larger than 1 inch. For
buttered crumbs, add 1 teaspoon of melted butter per slice after crumbs have
started to form, and process to combine and coat.
Butter| Alternate pulsing between Chop and Grind and then run continuously on
Chop.| Cut into ½-inch pieces. Best at room temperature. Process up to ¾ cup
at a time. Add freshly chopped citrus zest, garlic, herbs or shallots to
create compound butters.
Celery| Chop. Pulse to desired size.| Cut into ½-inch-long pieces.
Cheese – hard (Parmesan, Asiago, Romano, etc.)| Chop. Pulse 10 times, then
process continuously until desired consistency.| Remove and discard rind or
reserve for another use. Cut into ½-inch pieces. If possible, remove from
refrigerator 20–30 minutes before processing. Process up to 4 ounces ata time.
Cheese – soft (cream cheese, etc.)| Chop. Pulse to break up, then process
continuously to “cream.”| Best at room temperature. Cut into 2-inch pieces.
Process up to 12 ounces at a time.
Chocolate| Chop. Pulse to break up, then process continuously until desired
chop size is achieved.| Process no more than 1½ ounces at a time. For best
results, chill chocolate for 3–5 minutes in freezer before chopping. Cut
baking chocolate squares into ½-inch pieces to chop.
Cinnamon sticks, nutmeg, other hard spices| Grind. Pulse to break up, about 5
times, then process continuously until finely chopped.| Break up to 2 cinnamon
sticks into 1-inch pieces. Up to ¼ cup of all other spices can be processed.
Hard spices may cause scratches on the work bowl and cover.
Citrus zest| Chop. Pulse to break up, then process continuously until finely
chopped.| Use vegetable peeler to remove zest (color only) from citrus; scrape
off any white with sharp knife. Cut strips in half. Adding a small amount of
sugar or salt will help achieve a finer texture.
Cookies, graham crackers for crumbs, hard Amaretti or macaroons| Chop. Pulse 5
times to break up, then process continuously until finely chopped.| Hard
cookies only. Break up into 1-inch or smaller pieces. For buttered crumbs, add
1 teaspoon of melted butter per graham cracker sheet or for every 3 cookies.
Fruits, cooked; fresh or frozen (thawed) berries| Chop. Pulse to break up,
then process continuously until desired consistency.| Cooked fruits may be
processed to make baby foods or purées; liquid may be added for consistency.
To process fresh or frozen (thawed) berries for sauce, pulse to chop,then
process until puréed (sugar may be added to taste). Fill work bowl up to 2∕3
of the way full.
Garlic| Chop. Pulse to chop roughly, then process continuously for fine chop.|
Peel garlic cloves first. Scrape work bowl sides and bottom as needed.
Food| Operation/Technique| Comments/Notes
---|---|---
Ginger root, fresh| Chop. Pulse to break up, then process continuously to
reach desired consistency.| Peel first; cut into ½-inch pieces or slices.
Scrape work bowl sides and bottom as needed. Process up to 4 ounces at a time.
Green onions, scallions| Chop. Pulse to chop to desired consistency.| Trim and
cut into ¾-inch pieces.
Herbs, fresh| Chop. Pulse to chop to desired consistency.| Rinse and dry
completely. Remove leaves from stems to chop.
Horseradish| Chop. Pulse to chop to desired consistency.| Peel first. Cut into
½-inch pieces. Process up to 4 ounces at a time.
Leeks| Chop. Pulse to chop to desired consistency.| Trim off root end and
tough outer skin. Wash thoroughly to remove sand and grit; dry completely. Cut
into ½-inch pieces.
Meats| Chop. Pulse to chop, or process continuously to desired consistency
(add liquid as needed to process to puréed consistency).| Uncooked meats
should be cold, but not frozen; cut up to 8 ounces into ½-inch pieces, trimmed
of gristle and soft fat; some hard fat may remain. Cooked meats can be cold or
warm; cut up to 8 ounces into ½-inch pieces. Add liquid (water, broth or from
cook- ing) as needed to process to puréed consistency.
Mushrooms| Chop. Pulse to chop to desired consistency.| Choose firm, fresh
mushrooms. Cut into quarters or even-size pieces, no larger than¾ inch.
Nuts| Chop. Pulse to chop to desired consistency. Or Grind. Pulse first then
process continuously until desired consistency.| Toast nuts first for maximum
flavor. Allow to cool completely before chopping. Process up to 1 cup at a
time.
Olives| Chop. Pulse to chop to desired consistency.| Use only pitted olives.
Drain well for best results.
Onions| Chop. Pulse 5–10 times to chop to desired size.| Peel; cut into ¾-inch
or smaller pieces of similar size.
Peppercorns| Grind. Pulse first, then process continuously until desired
consistency.| Combine peppercorns with dried herbs or spices or coarse salt to
create rubs and seasonings. Hard peppercorns may scratch work bowl and cover.
Peppers, fresh| Chop. Pulse to chop to desired consistency.| Core, seed and
cut into ½-inch pieces. Do not overprocess.
Seeds, dried berries| Grind. Pulse to break up, then process continuously to
desired consistency.| Coriander, cumin, dill, fennel, sesame, poppy, and
juniper berries.
Shallots| Chop. Pulse 5–10 times to chop to desired consistency.| Peel first;
cut into quarters, or pieces no larger than ¾ inch.
Vegetables, cooked| Chop. Pulse 5–10 times to chop, then process continuously
until desired consistency is reached.| Cook vegetables until tender. Process
to a smooth purée for baby food or sauces; mayneed to add liquid for
consistency. Fill work bowl up to 2∕3 of the way full.
RECIPES
CHUNKY GUACAMOLE
Our fresh guacamole is perfect for the Sunday game or served alongside
quesadillas for a festive dinner.
Makes about 11/3 cups
1 small garlic clove, peeled
½ jalapeño, seeded, cut into 1-inch pieces
1 green onion, cut into 1-inch pieces
1 tablespoon fresh cilantro leaves, stems
discarded
2 ripe avocados, halved, pitted
2 tablespoons fresh lime juice
¾ teaspoon kosher sal
- Put the garlic, jalapeño, green onion and cilantro in the work bowl. Pulse on Chop to roughly but evenly chop, about 8 to 10 pulses.
- Scrape down the sides of the bowl. Scoop out the flesh of the avocados, in pieces, and put directly into the work bowl; add the lime juice and salt. Alternate pulsing between Chop and Grind and then run on Chop continuously to achieve desired consistency.
TAPENADE
This spread goes great with fresh, crusty bread. Spread on sandwiches or even bake a thin layer onto salmon or chicken.
Makes about 11/3 cups
1 garlic clove, peeled
3 tablespoons packed fresh parsley leaves
1½ cups pitted black olives, such as Kalamata or
Niçoise
1½ cups pitted green olives
¼ cup capers, drained and rinsed
1½ teaspoons fresh lemon juice
1½ teaspoons Dijon mustard
½ teaspoon freshly ground black pepper
2 tablespoons extra virgin olive oil
Put all ingredients in the work bowl. Pulse on Chop to evenly chop the ingredients, and then run on Chop continuously until desired consistency is achieved. Nutritional information per serving (2 tablespoons): Calories 51 (82% from fat) • carb. 2g • pro. 0g • fat 5g sat. fat 1g • chol. 0mg • sod. 266mg • calc. 24mg • fiber 1g
HUMMUS
Makes about 12/3 cups
1 garlic clove
1 can (15.5 ounces ) chickpeas, rinsed and drained
1
/3 cup tahini
1
/3 cup plus 2 tablespoons cold water
2 tablespoons fresh lemon juice
½ to ¾ teaspoon kosher salt (to taste)
¼ teaspoon ground cumin
Extra virgin olive oil, for finishing Pinch za’atar (optional), for finishing
Pinch za’atar (optional), for finishing
- Put the garIic in the work bowl. Run on Chop continuously to finely chop. Add remaining ingredients to the work bowl. Pulse on Chop to start processing ingredients. Continue pulsing to process until smooth and creamy.
- Taste and adjust seasoning as desired. To serve, drizzle with olive oil and sprinkle with za’atar (if using).
MAYONNAISE
Makes about 2/3 cup
2 large egg yolks
1 tablespoon water
1 teaspoon fresh lemon juice
½ teaspoon kosher salt
½ teaspoon Dijon mustard
2/3 cup vegetable oil
- Put the egg yolks, water, lemon juice, salt, and mustard in the work bowl and press Chop to process until smooth, about 15 seconds. While running on Chop continuously, add the oil slowly through one of the drizzle holes on the cover until all oil is incorporated and the mayonnaise is emulsified and homogenous.
- Taste and adjust seasoning accordingly.
Note: For fresh herb mayonnaise: Process 1 /3 cup firmly packed fresh herbs (e.g., parsley, dill, tarragon, basil, etc.), stems removed, with the yolks before adding the oil. For a bolder-flavored mayonnaise, increase the salt by ¼ teaspoon, the Dijon by ½ teaspoon and lemon juice to 1 tablespoon
APPLE CRISP
This is your no-frills autumn dessert that can be prepared and baked in under an hour. Any type of apple will do, but we like to use a mix of tart and sweet varieties.
Makes about 6 to 8 servings Topping:
1 cup rolled oats (not quick cooking)
1/3 cup unbleached, all-purpose flour
2/3 cup packed light brown sugar
¼ teaspoon kosher salt
¼ teaspoon ground cinnamon Pinch ground ginger
6 tablespoons unsalted butter, cold and cubed Filling:
5 to 6 medium apples (about 2 pounds), peeled, cored and cut into 1-inch
pieces
1 tablespoon fresh lemon juice
1/3 cup granulated sugar
1 teaspoon ground cinnamon
½ teaspoon pure vanilla extract Pinch kosher salt
- Preheat oven with rack in the middle position to 375°F.
- Put all of the topping ingredients, except for the butter, in the work bowl. Pulse on Chop to combine, about 4 to 6 pulses. Add the butter and pulse on Chop until butter is in small pieces, about 5 to 6 pulses. Reserve.
- Put the apples in a 9×9-inch square baking pan. Sprinkle the lemon juice evenly over the apples and then add the remaining ingredients. Gently toss to evenly coat the apples.
- Cover the apple mixture with the prepared topping. Transfer pan to the preheated oven and cook until filling is bubbling and the top is browned and crispy, about 40 to 45 minutes.
- Allow to cool for 5 minutes prior to serving. Nutritional information per serving (based on 8 servings): Calories 375 (28% from fat) • carb. 66g • pro. 3g • fat 12g sat. fat 7g • chol. 30mg • sod. 122mg • calc. 12mg • fiber 4g
APPLESAUCE
Homemade applesauce is a quick (and healthy!) comfort food for the entire family. Our version does not call for any sugar, but some varieties of apples may call for a teaspoon or two.
Makes about 11/3 cups
3 medium to large apples (about 1 pound), peeled or not peeled, cored and cut
into 1-inch pieces (if you leave the peel on, the applesauce will have a
beautiful, rosy hue)
½ teaspoon ground cinnamon Pinch ground nutmeg Pinch kosher salt
½ cup water
½ teaspoon fresh lemon juice
- Put all of the ingredients, except the lemon juice, into a medium saucepan. Cover and set over medium-high heat to bring to a boil. Once boiling, partially cover and reduce heat to maintain a simmer. Allow to cook until apples are very tender, about 20 to 25 minutes (keep an eye on the water, you may need to add a tablespoon or so during cooking – you do not want it to dry out).
- Transfer apple mixture to the work bowl. Add the lemon juice and then alternate pulsing between Chop and Grind, until desired consistency is achieved.
- Taste and adjust seasoning as desired. Serve warm or chilled.
CUISINART® ELEMENTAL™ SERIES 4-CUP CHOPPER/GRINDER
LIMITED 18-MONTH WARRANTY
(U.S. AND CANADA ONLY)
This warranty is available to consumers only. You are a consumer if you own a
Cuisinart® Elemental™ Series 4-Cup Chopper/Grinder that was purchased at
retail for personal, family or household use. Except as otherwise required
under applicable law, this warranty is not available to retailers or other
commercial purchasers or owners. We warrant that your Cuisinart® Elemental™
Series 4-Cup Chopper/Grinder will be free of defects in materials and
workmanship under normal home use for 18 months from the date of original
purchase
We recommend that you visit our website, www.cuisinart.com for a fast, efficient way to complete your product registration. However, product registration does not eliminate the need for the consumer to maintain the original proof of purchase in order to obtain the warranty benefits. In the event that you do not have proof of purchase date, the purchase date for purposes of this warranty will be the date of manufacture. If your Cuisinart® Elemental™ Series 4-Cup Chopper/ Grinder should prove to be defective within the warranty period, we will repair it, or if we think necessary, replace it. To obtain warranty service, simply call our toll-free number 1-800-726-0190 for additional information from our Consumer Service Representatives, or send the defective product to Consumer Service at Cuisinart, 7475 North Glen Harbor Blvd., Glendale, AZ 85307. To facilitate the speed and accuracy of your return, please enclose $10.00 for shipping and handling of the product.
Please pay by check or money order made payable to Cuisinart (California
residents need only supply proof of purchase and should call
1-800-726-0190 for shipping
instructions).
NOTE: For added protection and secure handling of any Cuisinart product
that is being returned, we recommendyou use a traceable, insured delivery
service. Cuisinart cannot be held responsible for in-transit damage or for
packages that are not delivered to us. Lost and/or damaged products are not
covered under warranty. Please be sure to include your return address, daytime
phone number, description of the product defect, product model number (located
on bottom of product), original date of purchase, and any other information
pertinent to the product’s return. Your Cuisinart® Elemental™ Series 4-Cup
Chopper/ Grinder has been manufactured to the strictest specifications and has
been designed for use only in 120- volt outlets and only with authorized
accessories and replacement parts. This warranty expressly excludes any
defects or damages caused by attempted use ofthis unit with a converter, as
well as use with accessories, replacement parts or repair service other tha
those authorized by Cuisinart. This warranty does notcover any damage caused
by accident, misuse, shipment or other than ordinary household use. This
warranty excludes all incidental or consequential damages. Some states do not
allow the exclusion or limitation of these damages, so these exclusions may
not apply to you. This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty Service, California residents
have the option of returning a nonconforming product (A) to the store where it
was purchased or (B) to another retail store that sells Cuisinart products of
the same typ
The retail store shall then, at its discretion, either repair the product, refer the consumer to an independent repair facility, replace the product, or refund the purchase price less the amount directly attributable to the consumer’s prior usage of the product. If the above four options do not result in the appropriate relief to the consumer, the consumer may then take the product to an independent repair facility if service or repair can be economically accomplished. Cuisinart and not the consumer will be responsible for the reasonable cost of such service, repair, replacement, or refund for nonconforming products under warranty. California residents may also, according to their preference, return nonconforming products directly to Cuisinart for repair, or if necessary, replacement, by calling our Consumer Service Center toll-free at 1-800-726-0190. Cuisinart will be responsible for the cost of the repair, replacement, and shipping and handling for such products under warranty.
BEFORE RETURNING YOUR CUISINART PRODUCT
If you are experiencing problems with your Cuisinart product, we suggest that you call our Consumer Service Center at 1-800-726-0190 before returning the product to be repaired. If servicing is needed, a Representative can confirm whether the product is under warranty and direct you to the nearest service location. Important: If the nonconforming product is to be serviced by someone other than Cuisinart’s Authorized Service Center, please remind the servicer to call our Consumer Service Center at 1-800-726-0190 to ensure that the problem is properly diagnosed, the product is serviced with the correct parts, and the product is still under warranty.
References
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