DuroMax XP10000X Portable Generator User Manual
- June 9, 2024
- DuroMax
Table of Contents
XP10000X Portable Generator
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the following is the text from the user manual / instructions:
XP10000X
USER MANUAL
This manual provides information regarding the operation and maintenance of
these products. We have made every effort to ensure the accuracy of the
information in this manual. We reserve the right to change this product at any
time without prior notice.
5800 Ontario Mills Pkwy Ontario, CA 91764 USA
www.duromaxpower.com
Call our Customer Care Team Toll Free 8-5 pm PST Mon-Fri
844-DUROMAX
CONTENTS
- Introduction
Introduction …………………………………………………………………………………………………….. 6
General Safety Procedures ………………………………………………………………………………. 8
Carbon Monoxide Safety ………………………………………………………………………………… 12
Unit and Purchase Information ………………………………………………………………………. 14 -
Generator Components
Generator Components ………………………………………………………………………………….. 16
Package Contents …………………………………………………………………………………………… 18 -
Generator Setup
Remove Shipping Braces ……………………………………………………………………………….. 21
Wheel Kit Installation………………………………………………………………………………………. 22
Connect the Battery ………………………………………………………………………………………. 24
Adding Oil ………………………………………………………………………………………………………. 25
Adding Gasoline ……………………………………………………………………………………………… 26
Grounding the Generator ………………………………………………………………………………. 27
High Altitude Operation …………………………………………………………………………………. 27 -
Starting the Generator
Check the Oil …………………………………………………………………………………………………. 30
Check the Gas Level ……………………………………………………………………………………….. 31
Starting the Generator ……………………………………………………………………………………. 32
Starting the Generator Using Recoil Start ……………………………………………………….. 34 -
Using the Generator
AC Usage ………………………………………………………………………………………………………… 38
Connecting the Generator to a Home……………………………………………………………… 41
Connecting a Load to the Generator ……………………………………………………………….. 42
Choosing the Right Power Cord ………………………………………………………………………. 43
Using the Digital Multimeter …………………………………………………………………………… 44
XP10000X
USER MANUAL
This manual provides information regarding the operation and maintenance of these products. We have made every effort to ensure the accuracy of the information in this manual. We reserve the right to change this product at any time without prior notice.
5800 Ontario Mills Pkwy Ontario, CA 91764 USA
www.duromaxpower.com
Call our Customer Care Team Toll Free 8-5 pm PST Mon-Fri
844-DUROMAX
CONTENTS
Introduction
Introduction …………………………………………………………………………………………………….. 6
General Safety Procedures ………………………………………………………………………………. 8
Carbon Monoxide Safety ………………………………………………………………………………… 12
Unit and Purchase Information ………………………………………………………………………. 14
Generator Components
Generator Components ………………………………………………………………………………….. 16
Package Contents …………………………………………………………………………………………… 18
Generator Setup
Remove Shipping Braces ……………………………………………………………………………….. 21
Wheel Kit Installation………………………………………………………………………………………. 22
Connect the Battery ………………………………………………………………………………………. 24
Adding Oil ………………………………………………………………………………………………………. 25
Adding Gasoline ……………………………………………………………………………………………… 26
Grounding the Generator ………………………………………………………………………………. 27
High Altitude Operation …………………………………………………………………………………. 27
Starting the Generator
Check the Oil …………………………………………………………………………………………………. 30
Check the Gas Level ……………………………………………………………………………………….. 31
Starting the Generator ……………………………………………………………………………………. 32
Starting the Generator Using Recoil Start ……………………………………………………….. 34
Using the Generator
AC Usage ………………………………………………………………………………………………………… 38
Connecting the Generator to a Home……………………………………………………………… 41
Connecting a Load to the Generator ……………………………………………………………….. 42
Choosing the Right Power Cord ………………………………………………………………………. 43
Using the Digital Multimeter …………………………………………………………………………… 44
Idle Control Usage ………………………………………………………………………………………….. 45
CONTENTS
Maintenance and Care
Maintenance Schedule…………………………………………………………………………………….. 48
Break-In Period ………………………………………………………………………………………………. 49
Maintenance Log …………………………………………………………………………………………….. 49
Checking the Oil ………………………………………………………………………………………………. 50
Changing the Oil………………………………………………………………………………………………. 51
Cleaning the Air Filter ………………………………………………………………………………………. 52
Spark Plug Maintenance ………………………………………………………………………………….. 54
Emptying the Gas Tank ……………………………………………………………………………………. 56
Cleaning the Fuel Filter Cup……………………………………………………………………………… 58
Transporting the Generator …………………………………………………………………………….. 59
Storing the Generator for Same Day Use …………………………………………………………. 60
Storing the Generator for Use Within 30 Days………………………………………………….. 61
Storing the Generator for Longer than 30 Days ……………………………………………….. 62
Specifications…………………………………………………………………………………………………… 64
Troubleshooting
Basic Troubleshooting …………………………………………………………………………………….. 66
Changing / Inspecting the Carbon Brushes ……………………………………………………… 67
Changing / Inspecting the AVR ………………………………………………………………………… 69
Wiring Diagram ………………………………………………………………………………………………. 72
Warranty ………………………………………………………………………………………………………….. 74
Contact Information …………………………………………………………………………………….. 78
For more information and resources on this model scan the QR code below to link to our website product information page.
THE DUROMAX WAY
The DuroMax Way is more than just a brand, it is our understanding and
appreciation of just how important power can be to someone without it…
DUROMAX FOR HOME
Electricity in our home not only provides comfort but safety as well. From
keeping the heat or A/C on to keeping our food cold, power is essential to our
daily lives. Inevitability when disaster strikes and we are left without power
for a prolonged period of time, our way of life is put at risk. This is by far
the most critical time for reliable portable power.
DUROMAX FOR WORK
On the job site, portable power allows you the ability to get work done in
remote locations when traditional power sources are usually unavailable.
Equipment like table saws, sanders, and work lights are a necessities and
portable power can play a critical role in getting a job done successfully and
efficiently.
DUROMAX FOR PLAY
Camping outdoors in a remote location can get one in touch with nature and
allow them to forget the stress of the day-to-day grind. Here, portable power
can provide comfort as well as safety. With portable power, you can keep your
cellphone charged, light up your campsite, or even brew a cup of coffee, all
while being miles from civilization..
The DuroMax Way is a commitment to excellence. This vision is focused on the quality, reliability, and durability of our products combined with outstanding customer service. We understand that having dependable power whenever and wherever you need it provides comfort, safety, and peace of mind. It is through this philosophy that DuroMax achieves our vision of…
6
DuroMax Power Equipment is headquartered in Ontario, California and is the
industry’s leader in Dual Fuel portable generator technology. In addition to a
full assortment of portable generators ranging from digital inverters to large
15,000-watt portable standby units, our product line includes pressure
washers, engines, pumps, and accessories. The foundation of our company is
built on quality, reliability, durability, and customer service. At DuroMax
our vision is simple, we are committed to Powering Everyone… Anywhere!
STOP
Please do not return to the store.
DuroMax representatives are ready to help you with any questions, concerns, or
issues about your new product. We can guide you through assembly, start up,
and how to operate your new generator. We want you to be able to put your new
generator to use right away!
CALL US BEFORE YOU CONSIDER RETURNING THE PRODUCT!
TOLL-FREE 1-844-DUROMAX
Notice Regarding Emissions
Engines that are certified to comply with U.S. EPA emission regulations for
SORE (Small Off-Road Equipment), are certified to operate on regular unleaded
gasoline and may include the following emission control systems: (EM) Engine
Modifications and (TWC) Three-Way Catalyst (if so equipped).
7
GENERAL SAFETY PROCEDURES
SAFETY ALERT SYMBOL
The safety alert symbol is used with one of the safety words (DANGER, WARNING,
or CAUTION) to alert you of hazards. Please pay attention to these hazard
notices both in this manual and on the engine.
Please familiarize yourself with the following safety symbols and words:
DANGER: Indicates a hazard that will result in serious injury or death if
instructions are not followed.
WARNING: Indicates a strong possibility of causing serious injury or death if
instructions are not followed.
CAUTION: Indicates a possibility of personal injury or equipment damage if
instructions are not followed.
DANGER: This generator produces poisonous carbon monoxide gas when running.
This gas is both odorless and colorless. Even if you do not see or smell gas,
carbon monoxide may still be present. Breathing this poison can lead to
headaches, dizziness, drowsiness, and eventually death.
Use outdoors ONLY in non-confined areas. Keep several feet of clearance on all
sides to allow proper ventilation of the generator.
WARNING: The exhaust from this product contains chemicals known to the State
of California to cause cancer, birth defects, or other reproductive harm.
WARNING: This generator produces heat when running. Temperatures near exhaust
can exceed 150°F (65°C).
Do not touch hot surfaces. Pay attention to warning labels on the generator
denoting hot parts of the machine.
Allow generator to cool several minutes after use before touching engine or
areas which heat during use.
8
WARNING: This generator may emit highly flammable and explosive gasoline
vapors, which can cause severe burns or even death. A nearby open flame can
lead to an explosion even if not directly in contact with gasoline.
Do not operate near an open flame. Do not smoke near the generator. Always
operate on a firm, level surface. Always turn the generator off before
refueling. Allow generator to cool for at least 2 minutes before removing the
fuel cap. Loosen
cap slowly to relieve pressure in the tank. Do not overfill the gas tank. Gas
may expand during operation. Do not fill to the top
of the tank. Always check for spilled gas before operating. Empty the gasoline
tank before storing or transporting the generator. Before transporting, turn
the fuel valve to the off position and disconnect
the spark plug.
WARNING: This generator produces a powerful voltage, which can result in
electrocution.
ALWAYS ground the generator before using it (see the “Grounding the Generator”
portion of the “PREPARlNG THE GENERATOR FOR USE”).
The generator should only be plugged into electrical devices, either directly
or with an extension cord. NEVER connect to a building electrical system
without a qualified electrician. Such connections must comply with local
electrical laws and codes. Failure to comply can create a backflow of power,
which may result in serious injury or death to utility workers.
Use a ground fault circuit interrupter (GFCI) in highly conductive areas such
as metal decking or steelwork. GFCls are available in-line with some extension
cords.
Do not use uncovered in rainy or wet conditions. Do not touch bare wires or
receptacles (outlets). Do not allow children or non-qualified persons to
operate.
9
GENERAL SAFETY PROCEDURES
In addition to the above safety notices, please familiarize yourself with the
safety and hazard markings on the generator.
DANGER
DO NOT OVERFILL
1.5″
THE GAS TANK
OVERFILLING CAN RESULT IN A FIRE, EXPLOSION, OR DEATH.
10
CAUTION HIGH TEMPERATURE
DON’T
TOUCH
DANGER HOT EXHAUST KEEP SAFE DISTANCE
BURN RISK
CARBON MONOXIDE
SAFE DISTANCE
DON’T
TOUCH
11
CARBON MONOXIDE SAFETY
Carbon Monoxide
Generators are convenient, but they can also be dangerous. All fuelburning
appliances and equipment release a poisonous gas called carbon monoxide.
Carbon monoxide (also known as CO) can be dangerous for humans and pets, even
in small amounts, because it blocks oxygen from getting into your body. Carbon
monoxide poisoning can lead to death in a very short time. It is odorless,
tasteless and invisible, so you may be exposed without knowing it. That is why
carbon monoxide is sometimes called “the silent killer.”
CO-ALERT
Description
The DuroMax CO-ALERT system was created to protect our customers and their
families from dangerous carbon monoxide. Just like the detector for your home
the COALERT tests the air for to keep you safe and healthy.
CO detected
If dangerous carbon monoxide levels are detected: The indicator will light
red. The engine will shutdown. The engine will not restart for 5 minutes.
Maintenance required
If an error in the CO-ALERT system is detected the indicator will light
yellow. Please contact DuroMax service at 844-DUROMAX for assistance.
12
As the only safe way to use a portable generator, taking your generator outside is absolutely mandatory to keep your family safe from carbon monoxide. But there’s even more you can do. By educating yourself about all carbon monoxide risks, you’ll be better prepared to protect your family from this colorless, odorless threat. Visit takeyourgeneratoroutside.com for more information.
UNIT AND PURCHASE INFORMATION
Serial Number
Serial number
The serial number is located on the engine block, above and to the left of the
oil fill.
Serial number format
The serial number will be shown in two parts. The engine model, followed by
the serial number. Engine Model:
Serial Number:
STAPLE RECEIPT HERE
A purchase receipt may be necessary for warranty parts or service in the
future. If you have a paper receipt, staple it here for easy reference. If you
purchased the unit online, save the email receipt where you can access it, and
record your details here for convenience in the future. Purchase Date:
____ Order Number:
____ Retailer Name:
14
GENERATOR COMPONENTS
To help you get familiar with your new DuroMax generator, please see this
component section for easy reference on all the generator’s individual
features.
15
GENERATOR COMPONENTS
4. Fuel Tank
5. Power Panel
3. Fuel Valve 2. Air Cleaner
6. Handles 7. Battery
1. Recoil Start
8. Oil Fill and Dipstick
1. Recoil Start Easy pull recoil start to start the engine without the electric start. 2. Air Cleaner – A removable, cleanable, oiled, element that cleans the air going into the engine. 3. Fuel Valve – ON/OFF valve that allows gasoline to the fuel switch. 4. Fuel Tank – All metal 8.3 gallon gasoline fuel tank. 5. Power Panel – Contains the start switch, plugs, meters, and circuit breakers. 6. Handles – Longest handles of any DuroMax model allow easy movement across any surface. 7. Battery – 12V DC battery that powers the electric start system. 8. Oil Fill and Dipstick – Use to add or check the oil. 9. Engine Switch 3 Position switch to “START”, “RUN”, or “STOP” the generator. 10. Charging Light – Will light when the generator is charging the on-board battery. 11. Low Oil Alert Will light only if the generator shuts down due to low oil. 12. Battery Switch Prevents battery discharge during storage.
16
11. Low Oil Alert
12. Battery Switch
10. Charging Light
13. Idle Control
9. Engine Switch
15. Multimeter
14. Circuit Breaker
16. CO-ALERT
20. 120V 3-Prong Twist Lock 17. 50A Receptacle
18. 240V 4-Prong Twist Lock 19. 120V 3-Prong GFCI Receptacle
13. Idle Control – Slows the engine to save fuel and lower noise when no
load.
14. Circuit Breaker – Protects the panel from overload and short circuits.
15. Multimeter Displays voltage, hertz, and time running.
16. CO Alert – Shuts down the engine in the event of CO buildup.
17. 50A Receptacle – Use to connect electrical devices that run 120 or 240
volt, 60Hz, single-phase, AC current (NEMA 14-50).
18. 240V 4-Prong Twist Lock – Use to connect electrical devices that run 120
or 240 volt, 60Hz, single-phase, AC current (NEMA L14-30).
19. 120V 3-Prong GFCI Receptacle – Use to connect electrical devices that run
120 volt, 60Hz, single-phase, AC current (NEMA 5-20).
20. 120V 3-Prong Twist Lock – Use to connect electrical devices that run 120
volt, 60 Hz, singlephase, AC current (L5-30).
17
PACKAGE CONTENTS
Your generator comes with the items listed below. Please check to see that all
of the following items are included with your generator.
Double-Sided Screw Driver
Phillips and slot blade screwdriver used for generator
maintenance.
Spanner
Assorted wrenches used in generator maintenance and
assembly. 10mm/12mm, 13mm/15mm, and 17mm/19mm.
Spark Plug Wrench
Used in spark plug maintenance, inspection, and
installation.
Oil Funnel w/ Hose
Used to add oil to the generator without messy spills.
Plug Ends
Plug heads for the receptacles found on the generator are included to make or
rewire your own cords.
Note: Actual tools may differ in appearance or design from the image shown.
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GENERATOR SETUP
Proper setup of your generator will get you going as soon as possible while
making sure you and your equipment are safe and cared for.
19
20
GENERATOR SETUP
Step 1 – Remove Shipping Braces
1. Unpack
a. Remove the generator from the box. b. Place the largest piece of packing
foam on a flat surface. c. Flip the generator upside down on the pad.
CAUTION: NEVER attempt this if you have put fuel or oil in the generator.
2. Remove braces
a. The shipping braces prevent engine movement during shipment. Flip the
generator over and remove the brightly colored braces between the motor and
the frame, and the wood brace under the generator.
Note: Shipping braces can be thrown away, they will not be needed again.
21
GENERATOR SETUP (CONTINUED)
Step 2 – Wheel Kit Installation (Optional)
1. Install support legs
a. Secure the support legs to the frame with the provided lock nuts.
2. Install wheel axles
a. Place the smallest washer onto the wheel axle bolts. b. Insert wheel axle
bolts through the frame and
secure with the provided nut and wrenches
3. Install inside wheel washers
a. Place one of the large washers onto the axles.
4. Install wheels
a. Place the wheels onto the axles.
22
5. Install outside wheel washers
a. Place the other large washers onto the axles.
6. Install cotter pins
a. Place the cotter pin through the hole at the end of the axle and bend it
out to secure the wheel.
7. Install handles
a. Attach the handles to the brackets on the frame using the provided bolts
and nuts.
Do not overtighten the handles, it will prevent free movement.
8. Flip over assembled
a. Flip the assembled generator over onto its wheels and support brackets.
23
GENERATOR SETUP (CONTINUED)
Step 3 – Connect the Battery
1. Remove the battery cover
a. Remove the battery cover plate using the wrench from the toolkit.
2. Locate the negative cable
a. Locate the negative battery cable above and behind the battery. One side is
connected to ground and the other end needs to be connected to the battery.
b. Route the free end to the negative battery terminal.
3. Connect the negative cable
a. Push the black rubber boot up the wire to expose the connector.
b. Securely connect the free end of the battery cable to the negative battery
terminal using the screw and nut from the battery with the screwdriver and
wrench from the toolkit.
4. Reinstall the battery plate
a. Cover the connected terminal with the black rubber boot.
b. Reinstall the battery cover plate using the wrench from the toolkit.
24
Step 4 – Adding Oil
The generator requires engine oil to operate properly. The generator, when new from the package, contains no oil in the crankcase*. You must add the proper amount of oil before operating the generator for the first time. This amount is equal to the oil capacity of the engine crankcase:
Model Number Engine Oil Capacity
XP10000X 37.2 fl. oz (1.1 L)
WARNING: Do not apply engine oils with additives or 2-stroke gasoline engine oils; they don’t have enough lubrication and may shorten the engine’s service life.
Engine oil recommended: SAE 10W-30. Viscosity varies with regions and temperatures. Choose your oil viscosity using the chart to the left.
- A small amount of oil from factory testing may be present on arrival. * Synthetic oil may be used after the 8 hour initial break-in period. Using synthetic oil does not increase the recommended oil change interval. Full synthetic 5W-30 oil will aid in starting in cold temperatures <5ºC (41ºF).
Add oil
a. Make sure the generator is on a level surface.
b. Unscrew the oil filler/dipstick cap from the engine.
c. Using a funnel, add the appropriate amount of oil into the crankcase. You will know the crankcase is full when the oil level has reached the lower lip of the opening you have just poured the oil into.
d. Replace the oil filler cap.
WARNING: DO NOT overfill the crankcase. This may damage the motor and shorten the overall life of your generator.
25
GENERATOR SETUP (CONTINUED)
Step 5 – Adding Gasoline (Optional)
Add gasoline
a. Make sure the generator is on a level surface.
b. Unscrew gas cap and set aside (NOTE: the gas cap may be tight and hard to
unscrew).
c. Slowly add unleaded gasoline to the fuel tank. Be careful not to overfill.
The fuel gauge on the top of the gas tank indicates how much gasoline is in
the generator gas tank.
d. Replace fuel cap and wipe up any spilled gasoline with a dry cloth.
Model Number Gas Tank Capacity
XP10000X 8.3 US gal. (31 L)
DANGER
DO NOT OVERFILL
1.5″
THE GAS TANK
OVERFILLING CAN RESULT IN A FIRE, EXPLOSION, OR DEATH.
WARNING: Gas can expand. Do not fill the gas tank to the very top. Leave a
minimum of 1.5 in open space. Gasoline and gas fumes are highly flammable. Do
not fill the tank near an open flame. Always check for fuel spills.
IMPORTANT: To ensure that the generator runs smoothly use only FRESH, UNLEADED
GAS WITH AN OCTANE RATING OF 87 OR HIGHER. Never use an oil/gasoline mixture.
Never use old gas. Avoid getting dirt or water in the fuel tank. Gas can age
in the tank and make it hard to start up the generator in the future. Never
store generator for extended periods of time with fuel in the tank.
26
Step 6 – Grounding the Generator
Attach grounding wire
a. Ground the generator by tightening the grounding nut against a grounding
wire.
b. Connect the other end to a copper or brass grounding rod that’s driven into
the earth.
A generally acceptable grounding wire is a No. 12 AWG (American Wire Gauge)
stranded copper wire.
Grounding codes can vary by location. Please contact a local electrician to
check the grounding regulations for your area.
Note: If the generator is connected to a home, then it won’t be necessary to
attach the separate grounding wire and you can opt to use your home ground
instead. Please see a certified electrician for further options with grounding
your generator.
WARNING: Failure to properly ground the generator can result in electrocution.
High Altitude Operation At high altitudes, the standard carburetor air/fuel
mixture will be too rich. The performance will decrease, and fuel consumption
will increase. A very rich mixture will also foul the spark plug and cause
hard starting. Operation at an altitude that differs from that at which this
engine was certified, for extended periods of time, may increase emissions.
High altitude performance can be improved by specific modifications to the
carburetor. If you always operate your generator at altitudes above 3,000 feet
(900 meters), have a dealer perform this carburetor modification. This engine,
when operated at high altitude with the carburetor modifications for high
altitude use, will meet each emission standard throughout its useful life.
Even with carburetor modification, engine horsepower will decrease by about
3.5% for each 1,000-foot (300-meter) increase in altitude. The effect of
altitude on horsepower will be greater than this if no carburetor modification
is made.
When the carburetor has been modified for high altitude operation, the
air/fuel mixture will be too lean for low altitude use. Operation at altitudes
below 3,000 feet (900 meters) with a modified carburetor may cause the engine
to overheat and result in serious engine damage.
27
28
STARTING THE GENERATOR
If this is not your first time using the generator there are still steps you
should take to prepare it for operation each time you use it. IMPORTANT: At
this point, you should be familiar with the procedures described in the first
portion of this section entitled “GENERATOR SETUP” If you have not yet read
this section, go back and read it now.
29
BEFORE YOU START YOUR GENERATOR
Step 1 – Check the Oil
Check the oil
The generator is equipped with an automatic shutoff to protect it from damage
due to low oil. Nonetheless, you should check the oil level of the engine
before each use to ensure that the engine crankcase has a sufficient amount.
To check the oil level:
a. Make sure the generator is on a level surface. b. Unscrew the oil
filler/dipstick cap. c. With a dry cloth, wipe the oil off of the stick on the
inside of the cap. d. Insert the dipstick as if you were replacing the
cap and then remove it again. There should now be oil on the stick. If there
is no oil on the stick, or oil only at the very end of the stick, you should
add oil until the engine crankcase is filled (see “Adding Oil” portion of the
“Maintenance” section). e. Be sure to replace the cap when finished checking
oil.
Model Number Engine Oil Capacity
XP10000X 37.2 fl. oz. (1.1 L)
30
Step 2 – Check the Gas Level (Optional)
Check fuel level
If running the engine on gasoline, check to see that there is sufficient
gasoline in the fuel tank. The fuel gauge on top of the tank will give a rough
estimate of the gasoline level. The gauge will appear white then fill red as
the tank is filled.
Note: Fuel gauge may not register with less than 1/3 fuel tank full.
DANGER
DO NOT OVERFILL
1.5″
THE GAS TANK
OVERFILLING CAN RESULT IN A FIRE, EXPLOSION, OR DEATH.
WARNING: Gasoline and gasoline fumes are highly flammable. Do not fill the
tank near an open flame. Always allow the engine to cool for several minutes
before refueling. DO NOT overfill the fuel tank. Fuel expands when shaken or
heated. ALWAYS leave
11/2″ space or more at the top of the tank. ALWAYS use fresh fuel or
stabilized fuel. Old gasoline (older than 30 days) can cause
permanent damage to the fuel system. Always check for fuel spills.
31
STARTING THE GENERATOR
Starting the Generator
1. Turn breaker OFF
The breaker is located on the right side of the front power panel. Flip the
breaker down to prevent accidental load when starting the generator.
2. Turn gas valve ON
The gas valve is located above the recoil start on the bottom of the fuel
tank. Rotate the valve counter-clockwise to the vertical position to turn on
the gas supply.
3. Turn battery switch ON
The battery switch is located on the top center of the main power panel. Turn
the switch “ON” to allow power to the push-button start.
4. Turn idle control OFF
The idle control is located on the top center of the main power panel. Turn
the switch “OFF” to prevent the unit from trying to idle down before the
engine is warmed up.
32
5. Close choke
The choke lever is located above the air filter to the left of the recoil
start. Slide the lever to the left to cut the air supply and allow more gas
into the engine to start.
6. Start the generator
The engine switch is located on the left side of the front power panel. Flip
the switch up to the “START” Position. When the engine starts, allow the
engine switch to return to the “RUN” position.
7. Open choke
Push the choke to the “OPEN” position as the engine warms up.
8. Turn breaker ON/ Connect
The breaker is located on the right side of the front power panel. Flip the
breaker up to allow the power to flow to the receptacles. Connect your devices
to the receptacles on the front panel. Start with the largest loads first.
33
STARTING THE GENERATOR (CONTINUED)
Starting the Generator Using Recoil Start
1. Shut breaker OFF
The breaker is located on the right side of the front power panel. Flip the
breaker down to prevent accidental load when starting the generator.
2. Turn gas valve ON
The gas valve is located above the recoil start on the bottom of the fuel
tank. Rotate the valve counter-clockwise to the vertical position to turn on
the gas supply.
3. Turn battery switch ON
The battery switch is located on the top center of the main power panel. Turn
the switch “ON” to allow power to the push-button start.
4. Turn idle control OFF
The idle control is located on the top center of the main power panel. Turn
the switch “OFF” to prevent the unit from trying to idle down before the
engine is warmed up.
34
5. Close choke
The choke lever is located above the air filter to the left of the recoil
start. Slide the lever to the left to cut the air supply and allow more gas
into the engine to start.
6. Pull the recoil start
The recoil start is located on the left side panel next to the air filter.
Pull the recoil handle slowly until resistance is felt, then quickly pull the
recoil handle until fully extended.
CAUTION: Release the recoil handle only after the cord
has retracted. Releasing the recoil handle while extended may cause harm to
yourself or your equipment.
7. Open choke
Push the choke to the OPEN position as the engine warms up.
8. Turn breaker ON/ Connect
The breaker is located on the right side of the front power panel. Flip the
breaker up to allow the power to flow to the receptacles. Connect your devices
to the receptacles on the front panel. Start with the largest loads first.
35
36
USING THE GENERATOR
If this is not your first time using the generator, there are still steps you
should take to prepare it for operation each time you use it. IMPORTANT: At
this point, you should be familiar with the procedures described in the first
portion of this section entitled “GENERATOR SETUP”; if you have not yet read
this section, go back and read it now.
37
USING THE GENERATOR
AC Usage
You may connect electrical devices running on AC current according to their
wattage requirements.
The chart below shows the rated and surge wattage of your generator according
to its model number.
The rated wattage corresponds to the maximum wattage the generator can output
on a continuous basis.
The surge wattage corresponds to the maximum amount of power the generator can
output for a short period of time. In addition to the rated wattage listed by
the device, many electrical devices such as refrigerators require short bursts
of extra power to stop and start their motors. The surge wattage ability of
the generator covers this extra power requirement.
Fuel Source Gasoline
Rated (Running) Wattage 8500
Surge (Peak) Wattage 10000
The total running wattage requirement of the electrical devices connected to
the generator should not exceed the rated wattage of the generator itself. To
calculate the total wattage requirement of the electrical devices you wish to
connect, find the rated (or running) wattage of each device. This number
should be listed somewhere on the device or in its instruction manual.
If you cannot find this wattage, you may calculate it by multiplying the
voltage requirement by the amperage drawn: watts = volts x amps. If these
specifications are not available, you may estimate the watts required by your
device by using the chart on the next page.
Once you have found the rated wattage requirement of each electrical device,
add these numbers to find the total rated wattage you wish to draw from the
generator. If this number exceeds the rated wattage of the generator, DO NOT
connect all these devices. Select a combination of electrical devices, which
has a total rated wattage lower than or equal to the rated wattage of the
generator.
38
Tool or Appliance Electric water heater (40 gal) Hot plate Radial arm saw Electric stove Circular saw Air compressor (1 HP) Window air conditioner Miter saw Microwave Well water pump Reciprocating saw Sump pump Refrigerator freezer Furnace blower Computer Electric drill Television Deep freezer Garage door opener Stereo Box fan Clock radio Security system DVD player Common light bulb
Rated (Running) Watts 4000 2500 2000 1500 1500 1500 1200 1200 1000 1000 960 800 800 800 800 600 500 500 480 400 300 300 180 100 75
Additional Surge Watts 0 0 2000 0 1500 3000 1800 1800 2000 1500 1040 1200 1200 1300 0 900 0 800 600 0 600 0 0 0 0
CAUTION: The generator can only run at its surge wattage capacity for a very
short time. Connect only electrical devices requiring a rated (running)
wattage equal to or less than the rated wattage of the generator. Never
connect devices requiring a rated wattage equal to the surge wattage of the
generator.
NOTE: The above wattage figures are estimates only. Try to check the wattage
listed on your electrical devices before consulting this chart.
39
Connecting the Generator to a Home
Extension cords
The most straightforward and affordable option. Zero commitment, no
installation needed: Simply plug in
your appliances and go! Perfect for renters, RV/camping trips, and power on
the
job-site.
Transfer switch
The safest, most effortless way to power your home. Automatically switches
power over to your generator
during an outage. Requires an electrician to install. Once you choose which
circuits you want to power, you’re
locked into your configuration.
Interlock kit
Choose what circuits you want to run. Requires an electrician to install, but
you have the
flexibility of switching up your circuits depending on your power needs. More
hands-on, and some electrical knowledge is needed so you don’t overload the
generator.
41
USING THE GENERATOR (CONTINUED)
Connecting a Load to the Generator
NOTE: Be sure to attach devices to the correct receptacle (outlet). 120V
devices can be directly connected to the 120V ONLY receptacles. 120V devices
can be connected to the 120/240V receptacle using an appropriate adapter. 240V
devices can ONLY be connected to the 240V receptacle.
CAUTION: Do not connect 50 Hz or 3-phase loads to the generator.
1. Plug in devices
Plug in devices to the appropriate receptacle. When using the generator
balance the load as closely as possible. Placing more load on one side of the
circuit will reduce the breaker trip period.
2. Turn breaker ON
Flip the circuit breaker up to the “ON” position to allow power to the
receptacles.
3. Turn on connected devices
Start or turn on appliances starting with the biggest loads first.
42
Choosing the Right Power Cord
Long or thin cords can drain the power provided to an electrical device by the generator. When using such cords, allow for a slightly higher rated wattage requirement for the electrical device. See the table below for recommended cords based on the power requirement of the electrical device.
AMPS 5 10 15 20 25 30 40 50
DEVICE REQUIREMENTS WATTS (120/240V) 600/1200 1200/2400 1800/3600 2400/4800
3000/6000 3600/7200 4800/9600 6000/12000
*NR = NOT RECOMMENDED
WIRE GAUGE BY LENGTH (ft.)
10
25
50
100
150
18
16
14
12
10
16
14
12
12
10
14
14
12
12
10
12
12
12
10
10
12
10
10
10
8
10
10
10
8
NR
8
8
6
6
NR
6
6
6
NR
NR
*Gauge based on twisted copper wire
From home back up to just running your electric edger and everything in- between DuroMax has the power cord for you. All DuroMax cords are 100% twisted copper wire for maximum life and reliability.
120V 15A
240V 30A 240V 50A
Length
10 ft 15 ft
14 Gauge
Single Outlet
12 Gauge
Single Outlet
Triple Outlet
Single Outlet
10 Gauge
6 Gauge
Triple Outlet
L14-30P/ 14-50P/ L14-30R CS6364 XP3010GC
XP5015GC
25 ft 50 ft 100 ft
XPC14025A XPC12025A XPC12025C XPC10025A XPC10025C XP3025GC XP5025GC XPC12050C
XPC10050A XPC10050C XP3050GC XP5050GC
XPC12100A XPC12100C XPC10100A XPC10100C
43
USING THE GENERATOR (CONTINUED)
Using the Digital Multimeter
When the generator is started, the display will read the current voltage.
Press the MODE button to cycle through the multimeter functions.
1. Voltage
The voltage currently produced by the generator in volts.
2. Frequency
The frequency currently produced by the generator in Hz.
3. Hours run
The number of hours the engine has currently been running.
44
4. Hours total
The number of hours the generator has been run in total.
Idle Control Usage Idle control
The idle control feature lowers the RPM of the generator when there is no load
to save gas and decrease engine noise. When a load is applied, the engine will
resume normal speed to provide usable power. Turn on the idle control when
using intermittent loads like power tools and air compressors. The idle
control feature is designed for gasoline only use.
WARNING: Power is unusable when idle control is engaged. DO NOT use the idle
control function when using the generator for backup house
power. Idle control function will cause massive fluctuations in voltage and
hertz. Low amperage loads may not trigger the idle up function.
45
46
MAINTENANCE AND CARE
Proper maintenance and storage of your generator are essential to ensure
trouble-free use of your generator when you need it. By following the
maintenance and care requirements, you can keep your generator running
smoothly and efficiently for years to come.
47
MAINTENANCE AND CARE
Proper routine maintenance of your generator is essential for safe,
economical, and trouble-free operation. It will also help reduce air
pollution.
WARNING: Improper maintenance, or failure to correct a problem before
operation, can cause a malfunction in which you can be seriously injured or
killed. Always follow the inspection, maintenance recommendations, and
schedules in this instruction manual.
Make sure the engine is off before you begin any maintenance or repairs. Let
the engine and exhaust system cool before touching. To reduce the possibility
of fire or explosion, be careful when working around
gasoline. Use only a nonflammable solvent, not gasoline, to clean parts. Keep
cigarettes, sparks, and flames away from all fuel-related parts.
Maintenance Schedule
Remember that this schedule is based on the assumption that your machine will be used for its designed purpose. Sustained high-load, high-temperature operation, or use in unusually wet or dusty conditions, will require more frequent service.
SERVICE
EVERY USE
ENGINE OIL AIR CLEANER
SEDIMENT CUP
SPARK PLUG
CHECK CHECK
SPARK ARRESTOR IDLE SPEED
CHECK
VALVE CLEARANCE FUEL TUBE
CHECK
FUEL TANK / FILTER
COMBUSTION CHAMBER
1ST MO. OR 8 HRS.
(BREAK IN)
CHANGE
CHECK
EVERY 3 MO. OR 50 HRS. OF HEAVY USE
CHANGE
CHANGE
CLEAN
EVERY 6 MO. OR 100 HRS. OF NORMAL USE
CHANGE
CHANGE
CLEAN
EVERY 12 MO. OR EVERY 3 YRS. OR
300 HRS.
500 HRS.
CLEAN / ADJUST
CLEAN / ADJUST
CLEAN
CHECK / ADJUST CHECK / ADJUST CHECK / REPLACE CLEAN
CLEAN
48
Break-In Period
As the best practice for any new combustion motor it’s recommended to perform
the break in procedure as follows:
Run the generator for the first 6-8 hours on conventional oil, then change the
oil. After the break-in period synthetic oil may be used.
During the break in period of the first 6-8 hours keep the generator load
under 50% for optimal results.
Check and clean the air filter if necessary after the break-in period.
Maintenance Log
As a best practice it’s recommended to keep a log of the generator hours and
maintenance to ensure your generator is always operating to its full
potential.
Date
Generator Hours
Maintenance Performed
49
MAINTENANCE AND CARE (CONTINUED)
Checking the Oil
Check the oil
The generator is equipped with an automatic shutoff to protect it from damage
due to low oil; nonetheless, you should check the oil level of the engine
before each use to ensure that the engine crankcase has a sufficient amount.
To check the oil level:
a. Make sure the generator is on a level surface. b. Unscrew the oil
filler/dipstick cap. c. With a dry cloth, wipe the oil off of the stick on the
inside of the cap.
d. Insert the dipstick as if you were replacing the cap and then remove it
again. There should now be oil on the stick. If there is no oil on the stick,
or oil only at the very end of the stick, you should add oil until the engine
crankcase is filled (see “Adding Oil” portion of the “Maintenance” section).
e. The oil will be visible in the oil fill spout when full. f. Be sure to
replace the cap when finished checking
oil.
Model Number Engine Oil Capacity
XP10000X 37.2 fl. oz (1.1 L)
50
Changing the Oil
CAUTION: Worn out or dirty oil does not cool the generator properly and can
lead to catastrophic engine damage.
In addition to regular oil changes, it is necessary to drain the oil from the
crankcase if it has become contaminated with water or dirt.
1. Remove drain plug
Using a 12 mm hex wrench, unscrew the oil drain plug, which is located on the
crankcase underneath the oil filler/dipstick cap.
Allow all the oil to drain from the generator.
2. Drain oil
Drain oil into an approved oil disposal container. Contact your local auto
parts store for information on oil disposal.
3. Replace drain plug
Replace the oil drain plug and tighten with a 12 mm hex wrench.
51
MAINTENANCE AND CARE (CONTINUED)
Cleaning the Air Filter
Routine maintenance of the air cleaner helps maintain proper airflow to the
carburetor. Check that the air cleaner is free of excessive dirt after every
use.
CAUTION: Improper maintenance may cause less air to enter the engine or dirty
air to enter the engine causing overheating and engine wear.
1. Remove the filter cover
Release the clips on the top and bottom of the cover and remove the filter
cover.
2. Remove filter
Remove the sponge-like elements from the casing.
3. Clean out filter casing
Wipe the dirt from inside the empty air cleaner casing.
52
4. Wash cleaner element
Wash the sponge-like elements in household dish detergent and warm water.
5. Dry cleaner element
Pat dry on a dry cloth and allow the elements to dry completely.
6. Add engine oil to elements
Soak the dry elements in a small amount of engine oil. Ring out any excess
oil.
7. Replace elements in casing
Replace the sponge-like elements in the air cleaner casing and replace the
cover.
53
MAINTENANCE AND CARE (CONTINUED)
Spark Plug Maintenance
SPARK PLUG
CONSULT MANUAL BEFORE REMOVING
The spark plug is important for proper engine operation. A good spark plug should be intact, free of deposits, and properly gapped.
CAUTION: Improper maintenance may cause reduced fuel economy, misfires, trouble starting, or damage to the spark plug threads.
1. Remove spark plug cap
Pull on the spark plug cap to remove it.
2. Remove spark plug
Unscrew the spark plug from the generator using the spark plug wrench included
with this product.
3. Inspect spark plug
Visually inspect the spark plug. If it is cracked or chipped, discard and
replace it with a new spark plug. We recommend using an F6RTC spark plug such
as NGK BPR6ES.
54
4. Measure plug gap
Measure the plug gap with a gauge. The gap should be 0.7-0.8 mm (0.028-0.031
in).
5. Clean and re-gap
If you are re-using the spark plug, use a wire brush to clean any dirt from
around the spark plug base and then re-gap the spark plug.
6. Install spark plug
Screw the spark plug back into its place on the generator using the spark plug
wrench.
7. Replace spark plug cap
Replace the spark plug cap.
55
MAINTENANCE AND CARE (CONTINUED)
Emptying the Gas Tank
If you have been using gasoline in your generator, before storing your
generator for extended periods of time you should drain your generator fuel
tank of gasoline.
CAUTION: Do not store fuel from one season to another. Gasoline sold at the
pump today contains additives such as ethanol that even when stored properly
may damage the fuel system components.
1. Shut fuel valve OFF
Turn the fuel valve to the “OFF” position.
2. Remove fuel filter cup
Remove the fuel filter cup (see “Removing the Fuel Filter Cup” later in this
section).
3. Empty fuel filter cup
Empty the fuel filter cup of any fuel.
56
4. Drain gas from the generator
With a funnel underneath the fuel valve to catch the gas, turn the fuel valve
to the “ON” position. Drain all the gas from the generator.
5. Shut fuel valve OFF
Turn the fuel valve to the “OFF” position.
6. Replace fuel filter cup
Reinstall the fuel filter cup.
7. Store emptied gas
Store the emptied gasoline in a suitable place and add fuel stabilizer to keep
fuel fresh and usable.
57
MAINTENANCE AND CARE (CONTINUED)
Cleaning the Fuel Filter Cup
1. Shut fuel valve OFF
Turn the fuel valve to the “OFF” position.
2. Remove fuel filter cup
Unscrew the fuel filter cup from the fuel valve using a wrench.
3. Clean filter cup
Clean the cup of all sediment using a rag or brush.
4. Replace fuel filter cup
Reinstall the fuel filter cup.
58
Transporting the Generator
1. Empty the gas tank
Fully drain your gas tank as shown in “Emptying the Gas Tank” on page 56-57.
2. Disconnect the spark plug
Pull on spark plug cap to disconnect spark plug from ignition wire.
CAUTION: Do not obstruct any ventilation openings and keep the generator in a
cool dry area. CAUTION: Never place any type of storage cover on the generator
while it is still hot.
59
MAINTENANCE AND CARE (CONTINUED)
Storing the Generator for Same Day Use
1. Turn the main breaker OFF
Move the main breaker to the “OFF” position.
2. Run the generator
Allow the generator to run for 3-5 minutes.
3. Move rocker switch to STOP
Move the rocker switch to the “STOP” position to turn the generator off.
4. Turn battery switch OFF/ Store
Turn the battery switch to the “OFF” position, and store the generator.
CAUTION: Do not obstruct any ventilation openings and keep the generator in a
cool dry area. 60
Storing the Generator for Use Within 30 Days
1. Turn breaker OFF and run
Follow steps 1 and 2 as shown on “Storing the Generator For Same Day Use” on
page 60.
2. Shut fuel valve OFF and run dry
Shut the fuel valve “OFF” and allow generator to run until it stalls out.
3. Turn the battery switch OFF
Turn the battery switch to the “OFF” position.
4. Add fuel stabilizer and store
Add fuel stabilizer to gas remaining in tank, and store generator.
61
MAINTENANCE AND CARE (CONTINUED)
Storing the Generator for Longer Than 30 Days
1. Turn breaker OFF and run
Follow steps 1 and 2 as shown on “Storing the Generator For Same Day Use” on
page 60.
2. Shut fuel valve OFF and run dry
Shut the fuel valve “OFF” and allow generator to run until it stalls out.
3. Turn the battery switch OFF
Turn the battery switch to the “OFF” position.
4. Empty the gas tank
Fully drain your gas tank as shown in “Emptying the Gas Tank” on page 56-57.
62
5. Drain the carburetor
Remove drain bolt from carburetor and drain small amount of fuel in carburetor
bowl.
6. Remove spark plug
Remove spark plug as shown in “Spark Plug Maintenance” on page 54.
7. Add oil to cylinder
Add 2 tablespoons of 10W-30 motor oil directly into the spark plug hole, and
pull the recoil to lubricate cylinder. After lubricating cylinder reinstall
the spark plug.
8. Remove battery and charge
Remove the generator battery and place it on a 12V battery tender indoors.
63
SPECIFICATIONS
Model Number AC Rated Wattage AC Surge Wattage AC Rated Voltage
Dimensions Weight
Recommended Oil Engine Displacement
Gasoline Capacity Oil Capacity Bore Stroke Engine Speed
Oil Cooling Type Bearing Type
Cylinder Sleeve Fuel Delivery System
Valve Type Engine Type Engine Cooling Type Run Time @ 50% Starting Type Noise
Level Neutral System AC Rated Frequency
AC Phase Winding Material Emissions Compliance
XP10000X 8,500 W 10,000 W 120/240V 29″L x 30″W x 26″H 220 lbs 10W-30 420 cc
8.3 gal 37.2 fl. oz. (1.1 L) 92 mm 66 mm 3600 rpm Splash Stainless steel ball
bearing Cast iron sleeve Carburetor
OHV 4-Stroke Forced air
10 hr. Electric/ Recoil
<72 dB Floating
60 Hz Single 100% copper windings EPA/CARB
64
TROUBLESHOOTING
This section of the manual is to help you troubleshoot problems with your
generator.
65
TROUBLESHOOTING
Problem
Description
Engine switch is “Off”
Solution
Set engine switch to “On”
Fuel valve is “Closed”
Turn the fuel valve to “Open”
Choke is open
Close the choke
The engine will not start
The engine is out of fuel Fuel is old or contaminated Spark plug is dirty
Add fuel Change fuel Clean spark plug
Spark plug is broken The generator is not level Oil is low
Replace spark plug
Move the generator to a level surface
Add/change the oil
Engine runs, but there is no electrical output
The generator runs but does not support all electrical devices connected
The circuit breaker is “Off”
Wiring connection is bad Device connected to generator is malfunctioning
Generator is overloaded Device connected to the generator is bad The air
filter is dirty
Turn “On” circuit breaker
Replace extension cord(s)
Disconnect malfunctioning device Disconnect 1 or more items to reduce the load
Disconnect malfunctioning device
Clean/ replace the air filter
66
Changing/ Inspecting the Carbon Brushes
The carbon brushes in conjunction with the AVR regulates power from the
generator. The carbon brushes are wearable parts and should be inspected every
250 running hours.
1. Remove generator cover
Remove the 2 bolts of the generator cover then pull the cover off the
generator.
2. Remove bolt from brush
Remove the bolt holding the carbon brush.
3. Disconnect AVR wires
Remove the two wires from the AVR on the carbon brush.
67
TROUBLESHOOTING (CONTINUED)
Changing/ Inspecting the Carbon Brushes (Cont.)
4. Install new brush
Install new carbon brush with bolt.
5. Connect AVR wires
Insert and connect the 2 wires from the AVR, be sure to connect + and
correctly.
6. Replace generator cover
Replace the back cover of the generator and secure it with the 2 bolts.
68
Changing/ Inspecting the AVR
The carbon brushes in conjunction with the AVR regulates power from the
generator. If the generator is overheated or overloaded, the AVR may be
damaged and require replacement.
1. Remove generator cover
Remove the 2 bolts of the generator cover then pull the cover off the
generator.
2. Remove AVR bolts
Remove the 2 bolts holding the AVR.
3. Disconnect AVR wire clip
Disconnect the wire clip.
69
TROUBLESHOOTING (CONTINUED)
Changing / Inspecting the AVR (Continued)
4. Disconnect wires from brush
Remove the 2 wires from the AVR on the carbon brush.
5. Install new AVR
Install the new AVR with the 2 bolts.
6. Reconnect wires to brush
Insert and connect the 2 wires from the AVR. Make sure to connect + and
correctly.
7. Reconnect the AVR wire clip
Reconnect the wire clip.
70
8. Replace generator cover
Replace the back cover of the generator and secure it with the 2 bolts.
71
WIRING DIAGRAM
72
73
WARRANTY
5-year Warranty
All DuroMax Power Equipment warrant the original purchasers to a 5-year Parts
Warranty (Residential Use ONLY: Unusually heavy or commercial use is covered
for a period of 1-year) in the event of failure due to defects in electrical
or mechanical components. Freight on any items submitted for replacement or
repair under the Warranty is the responsibility of the equipment owner. This
warranty is non-transferable and only valid to the original purchaser.
Warranty Exclusions
The DuroMax Power Equipment warranty does not cover repairs or returns when
the fault is: Normal Wear and Tear, Installation Use or Maintenance Services,
Cosmetic defects, Accessories, Failures due to acts of God or Natural
Disasters, or problems related to/from aftermarket or nonOEM parts.
Warranty Limitations
DuroMax Power Equipment does not claim or hold any obligation to loss of time,
freight charges, use of the product, or any incidental damages from the use of
this product. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED.
U.S EPA AND CALIFORNIA EMISSION CONTROL WARRANTY STATEMENT YOUR WARRANTY
RIGHTS AND OBLIGATIONS
The California Air Resources Board, The United States Environmental Protection
Agency (US EPA) and DuroMax Power Equipment, are pleased to explain the
emission control system warranty on your 2022-2023 year small off-road engine.
In the United States and California, new small off-road engines must be
designed built and equipped to meet the State’s stringent anti-smog standards.
DuroMax Power Equipment must warrant the emission control system on your small
off-road engine for the periods of time listed below provided there has been
no abuse neglect or improper maintenance of your small off-road engine.
Your emission control system may include parts such as the carburetor or fuel
injection system, the ignition system, and a catalytic converter. Also
included may be hoses, belts, connectors, and other emission-related
assemblies.
Where a warrantable condition exists, DuroMax Power Equipment will repair your
small off-road engine at no cost to you including diagnosis, parts, and labor.
MANUFACTURER’S WARRANTY COVERAGE:
As the small off-road engine owner, you are responsible for the performance of
the required
74
maintenance listed in your owner’s manual. DuroMax Power Equipment recommends
that you retain all receipts covering maintenance on your small off-road
engine, but DuroMax Power Equipment cannot deny warranty solely for the lack
of receipts or for your failure to ensure the performance of all scheduled
maintenance.
As the small off-road engine owner, you should, however, be aware that DuroMax
Power Equipment may deny you warranty coverage if your small off-road engine
or a part has failed due to abuse, neglect, improper maintenance or unapproved
modifications.
You are responsible for presenting your small off-road engine to a DuroMax
Power Equipment distribution center as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of time, not to exceed 30
days.
If you have any questions regarding your warranty rights and responsibilities,
contact DuroMax Power Equipment authorized warranty service facility:
TEL: 1-844-387-6629 WEBSITE:
www.duromaxpower.com ADDRESS: 5800 Ontario Mills Pkwy, Ontario CA 91764
This telephone number is only for the engines which the company name “DuroMax
Power Equipment” on the emission label.
DEFECTS WARRANTY REQUIREMENTS:
(a) The warranty period begins on the date the engine or equipment is
delivered to an ultimate purchaser.
(b) General Emissions Warranty Coverage. DuroMax Power Equipment warrants to
the ultimate purchaser and each subsequent owner that the engine or equipment
is:
(1) Designed, built, and equipped so as to conform with all applicable
regulations adopted by US EPA & Air Resources Board; and (2) Free from defects
in materials and workmanship that causes the failure of a warranted part for a
period of two years.
(c) The warranty on emissions-related parts will be interpreted as below:
(1) Any warranted part that is not scheduled for replacement as required
maintenance in the written instructions required by subsection (d) must be
warranted for the warranty period defined in Subsection(b)(2). If any such
part fails during the period of warranty coverage, it must be repaired or
replaced by DuroMax Power Equipment according to
75
WARRANTY (CONTINUED)
Subsection (4) below. Any such part repaired or replaced under the warranty
must be warranted for the remaining warranty period.
(2) Any warranted part that is scheduled only for regular inspection in the
written instructions required by subsection(d)must be warranted for the
warranty period defined in Subsection(b) (2). A statement in such written
instructions to the effect of “repair or replace as necessary” will not reduce
the period of warranty coverage. Any such part repaired or replaced under
warranty must be warranted for the remaining warranty period.
(3) Any warranted part that is scheduled for replacement as required
maintenance in the written instructions required by subsection (d) must be
warranted for the period of time prior to the first scheduled replacement
point for that part. If the part fails prior to the first scheduled
replacement, the part must be repaired or replaced by DuroMax Power Equipment
according to Subsection (4) below. Any such part repaired or replaced under
warranty must be warranted for the remainder of the period prior to the first
scheduled replacement point for the part.
(4) Repair or replacement of any warranted part under the warranty must be
performed at no charge to the owner at a warranty station. (5) Notwithstanding
the provisions of Subsection (4) above, warranty services or repairs must be
provided at all DuroMax Power Equipment distribution centers that are
franchised to service the subject engines.
(6) The owner must not be charged for diagnostic labor that leads to the
determination that a warranted part is, in fact, defective provided that such
diagnostic work is performed at a warranty station. (7) DuroMax Power
Equipment is liable for damages to other engine components proximately caused
by a failure under warranty of any warranted part.
(8) Throughout the emissions warranty period defined in Subsection (b)(2),
DuroMax Power Equipment must maintain a supply of warranted parts sufficient
to meet the expected demand for such parts.
(9) Any replacement part may be used in the performance of any warranty
maintenance or repairs and must be provided without charge to the owner such
use will not reduce the warranty obligations of DuroMax Power Equipment
(10) Add-on or modified parts that are not exempted by the Air Resources Board
may not be used. The use of any non-exempted add-on or modified parts will be
grounds for disallowing a warranty claim. DuroMax Power Equipment will not be
liable to warrant failures of warranted parts caused by the use of a non-
exempted add-on or modified part.
(11) DuroMax Power Equipment issuing the warranty shall provide any documents
that describe that manufacturer’s warranty procedures or policies within five
working days of a request by the US EPA & Air Resources Board.
76
Exhaust Emission Warranty Parts List.
(1) Fuel Metering System (i) Carburetor and internal parts (and/or pressure
regulator or fuel injection system). (ii) Air/fuel ratio feedback and control
system. (iii) Cold start enrichment system. (iv) Fuel tank.
(2) Air induction system (i) Controlled hot air intake system. (ii) Intake
manifolds. (iii) Air filter.
(3) Ignition System (i) Spark Plugs. (ii) Magneto or electronic ignition
system. (iii) Spark advance/retard system.
(4) Exhaust Gas Recirculation (EGR) System (i) EGR valve body, and carburetor
spacer if applicable. (ii) EGR rate feedback and control system.
(5) Air Injection System (i) An air pump or pulse valve. (ii) Valves affecting
the distribution of flow. (iii) Distribution manifold.
(6) Catalyst or Thermal Reactor System (i) Catalytic converter. (ii) Thermal
reactor. (iii) Exhaust manifold.
(7) Particulate Controls (i) Traps, filters, precipitators, and any other
device used to capture particulate emissions.
(8) Miscellaneous Items Used in Above Systems (i) Electronic controls (ii)
Vacuum, temperature, and timesensitive valves and switches. (iii) Hoses,
belts, connectors, and assemblies.
DuroMax Power Equipment will furnish with each new engine written instructions for the maintenance and use of the engine by the owner
77
CUSTOMER SERVICE
DuroMax Power Equipment is committed to ensuring that our products perform
when they need to. Our generators are your lifeline in the event of an
emergency. Should you have any problems, please contact our customer service
department:
DUROMAX POWER EQUIPMENT 5800 Ontario Mills Parkway Ontario, CA 91764
Customer Service: 844-DUROMAX Customer Service Hours: 8-5 PM PST Mon-Fri
Website: www.duromaxpower.com Email: customerservice@duromaxpower.com
78
5800 Ontario Mills Parkway Ontario, CA 91764 United States 844-DUROMAX
REV: XP10000X-07152022