Shark IZ600 Series Vertex Pro Lightweight Cordless Stick Vacuum User Manual

June 9, 2024
Shark

Shark IZ600 Series Vertex Pro Lightweight Cordless Stick Vacuum User

Manual

Shark IZ600 Series Vertex Pro Lightweight Cordless Stick
Vacuum

IZ600 Series
OWNER’S GUIDE

This article contains the  Owner’s Guide  for the IZ600 Series Shark® Vertex™ Pro Lightweight Cordless Stick Vacuum. This supports the following product SKUs IZ600, IZ640H, IZ641H, IZ642H, IZ661HC, IZ662H, IZ662HC, IZ682H, IZ683H and IZ690H.

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM:

1. This vacuum consists of a motorized nozzle, wand, and handheld vacuum. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user. The floor nozzle, wand, and handheld vacuum contain electrical connections.
2. Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.
3. Use only identical replacement parts.
4. This vacuum contains no serviceable parts.
5. Use only as described in this manual.
DO NOT use the vacuum for any purpose other than those described in this manual.
6. With the exception of the filters and dust cup, DO NOT expose any parts of the vacuum to water or other liquids.
7. Keep the appliance and its cord out of reach of children. Do not allow the appliance to be used by children.
DO NOT allow to be used as a toy.
Close supervision is necessary when used near children.

GENERAL USE

8. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children.

9. Always turn off the vacuum before connecting or disconnecting any current carrying hoses, motorized nozzles, chargers, batteries, or other electrical or mechanical parts.
10. DO NOT handle plug or vacuum with wet hands.
11. DO NOT use without dust cup, HEPA and Pre-motor filter, and soft roller in place.

12. Only use Shark® branded filters and accessories. Failure to do so will void the warranty.
13. DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
14. DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum off. Remove all obstructions before you turn on the unit again.
15. Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
16. DO NOT use if vacuum is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
17. Use extra care when cleaning on stairs.
18. DO NOT leave the vacuum unattended while powered on.
19. When powered on, keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers.
20. DO NOT place vacuum on unstable surfaces such as chairs or tables.
21. DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails, screws, or coins)
d) Large quantities of dust (including drywall, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
e) Smoking or burning objects (hot coals, cigarette butts, or matches)
f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)

22. DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)

23. Turn off the vacuum before plugging in or unplugging the charger.
24. Turn off the vacuum before any adjustment, cleaning, maintenance or troubleshooting.
25. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.
26. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
27. DO NOT modify or attempt to repair the vacuum or the battery yourself, except as indicated in this manual.
DO NOT use the battery or vacuum if it has been modified or damaged. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
28. Always turn off this appliance before connecting or disconnecting motorized nozzle or hand tool.

BATTERY PACK

29. The battery is the power source for the vacuum. Carefully read and follow all charging instructions.
30. To prevent unintentional starting, ensure the vacuum is powered off before picking up or carrying the vacuum. DO NOT carry the appliance with your finger on the power switch.
31. Use only Shark® charger DK024-288080H-U or YLS0243A-T288080 for single batteries and DK482-288080U or YLS0483A-T2880802 for dual battery packs. Use of an incorrect charger may result in no charging, and/or unsafe conditions. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

32. Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of fire or burns.

33. Under abusive conditions, liquid may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.

34. Battery should not be stored at temperatures below 3°C (37.4°F)
or above 104°F (40°C) to maintain long-term battery life.
35. DO NOT charge battery at temperatures below 5°C (40°F) or above 104°C (104°F). Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
36. Store the appliance indoors. DO NOT use or store it below 3°C (37.4°F). Ensure the appliance is at room temperature before operating.
37. DO NOT expose the battery to fire or temperatures above 265°F (130°C) as it may cause explosion.
38. Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
39. Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
40. For IZ640H, IZ641H, IZ642H use only with Shark battery pack XBATF725 and for IZ662H, IZ682H, IZ683H use only with Shark battery pack XBATR725.
41. If the charging cord plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.
42. To reduce the risk of shock and unintended operation, turn off power and remove the Li-Ion battery before servicing.

SAVE THESE INSTRUCTIONS

ASSEMBLY

1. Insert Wand into Floor Nozzle.
2. Insert Handheld Vacuum into wand.
For proper operation, ensure all components are completely connected and clicked into place.

ASSEMBLY

ASSEMBLY

LI-ION BATTERY

The Lithium Ion Power Pack battery does not come fully charged. Prior to first use, charge completely. During first use, run the battery down until it is completely out of power. This will condition the battery.

LED BATTERY POWER AND CHARGING INDICATORS

Charging

NOTE : Full charge takes approximately 3.5 hours.

Additional Notes

1. LEDs turn off once the battery is fully charged.
2. Unit will not power on when charger is connected.

ABOUT YOUR ION POWER PACK BATTERY

This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a
charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.

When your Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with
local regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid
waste stream. Return spent power packs to an authorized recycling center or to retailer for recycling. Contact
your local recycling center for information on where to drop off the spent power pack.

SUCTION POWER MODES

SUCTION POWER MODES

Battery Runtime

| MINUTES
---|---
MODE| IZ640H
IZ641H
IZ642H
IZ662H| IZ682H
IZ683H
(2 batteries)
Hand Vac – ECO Mode| 60| 120
Bare Floor Mode – ECO Mode| 46| 92
Carpet Mode – ECO Mode| 30| 60
Hand Vac – Boost Mode| 10| 20

NOTE : Suction mode impacts runtime. Use BOOST in short bursts

CHARGING THE BATTERY

USING THE LI-ION CHARGER:

LI-ION CHARGER:

LI-ION CHARGER

Plug the Li-Ion Charger into a wall outlet.

IN HANDHELD VACUUM:

IN HANDHELD VACUUM

To charge the battery inside the handheld vacuum, connect the charger to an electrical outlet, then insert the charger plug into the port below the handle on the handheld vacuum.

IN THE VACUUM: MULTIFLEX®:

IN THE VACUUM: MULTIFLEX®

To put the vacuum in storage mode, press the MultiFLEX Wand Unlock Latch while folding the handheld vacuum forward until the wand clicks and locks. Plug the charger into the charging port on the handheld vacuum.

OUT OF THE VACUUM:

OUT OF THE VACUUM

If battery is removable (IZ660 and IZ680 Series), press and hold the Battery Release Button, then slide out the battery. Plug the charger into the charging port on the battery. To reinstall the battery, slide it into the slot in the back of the handheld vacuum.

SETTINGS

POWER ON/OFF:

Press power button to turn vacuum on or off.

NOTE: The unit will not turn on if the charger is connected. Unplug the charger before turning on vacuum power

HARD FLOOR SETTING:

To vacuum in hard floor mode, press the floor select button until the hard floor icon ( ) illuminates. The brushrolls will spin slowly to clean bare floors and small area rugs.

CARPET SETTING:

CARPET SETTING

To vacuum in carpet mode, press the floor select button until the carpet icon ( ) illuminates. The brushrolls will spin faster to pick up debris below the surface of your carpets.

SUCTION POWER MODES:

Press the ( ) button to toggle between ECO, Deep Clean, and Boost modes. To save battery power, select ECO mode. For everyday cleaning power, select Deep Clean Mode. For an extra burst of power, select Boost mode.

CLEANING MODES

UPRIGHT MODE:

To clean floors, step on floor nozzle and tilt handheld vacuum back.

NOTE : Brushrolls will only engage when the handheld vacuum is tilted back.

ABOVE-FLOOR HANDHELD:

Press the wand release button and lift the handheld vacuum off the wand. Attach an accessory for great cleaning on stairs, furniture, and other above- floor areas.

ABOVE-FLOOR WITH WAND:

ABOVE-FLOOR WITH WAND

Stand the vacuum upright and press the nozzle release button located at the bottom of the wand, above the nozzle. Lift wand to detach.
Great for cleaning baseboards, ceiling fans, window sills, and other hard-to- access areas.

NOTE : All accessories are compatible with both the wand and the handheld vacuum.

USING THE MULTIFLEX® WAND

Press the unlock latch on the back of the wand, then adjust the angle.

WAND

Adjust the wand to a lower angle to easily clean under furniture.

MULTIFLEX STORAGE

To put the vacuum in storage mode, press the unlock latch while folding the handheld vacuum forward.

IN THE VACUUM: MULTIFLEX®

MAINTAINING YOUR VACUUM

EMPTYING THE DUST CUP

Dust Cup

Press the wand release button to detach the handheld vacuum from the wand.

Dust Cup

To empty the Dust Cup while it is attached to the handheld vacuum, position the dust cup over a trash receptacle and slide the CleanTouch™ Dirt Ejector slider forward.

REMOVING AND CLEANING THE DUST CUP

Dust Cup Release

To remove the dust cup from the handheld vacuum, press the CleanTouch™ Dust Cup Release button near the handheld vacuum nozzle. Tilt the dust cup and lift off to remove.

To empty dust and debris, hold the dust cup over the trash, then slide the CleanTouch Dirt Ejector slider forward.

Dust Cup

To clean the interior of the dust cup, rinse it with water. Place it on its side with the lid open to air-dry for at least 24 hours before reinstalling.

CLEANING THE FILTERS

Regularly rinse and replace the filters to maintain your vacuum’s suction power.
To clean filters, rinse them with water only. Allow all filters to air-dry completely before reinstalling to
prevent liquid from being drawn into electric parts.

Clean the pre-motor filters at least once a month and post-motor HEPA filter at least once a year. Tap off loose
dirt between washes when needed. More frequent cleaning may sometimes be necessary with heavy use.

IMPORTANT : DO NOT use soap when cleaning the filters. Use water only. The vacuum will not have suction if the post-motor HEPA filter is not installed. Ensure that all filters are installed before using.

PRE-MOTOR FILTER:

Remove the dust cup, and pull the foam and felt filters out of the back of the dust cup.

POST-MOTOR FILTER:

POST-MOTOR FILTER

Pre-Motor

FLOOR NOZZLE

If any hair is wrapped around the brushroll, continue cleaning using the Carpet setting on a bare floor surface, a low-pile carpet, or a small area rug. This will allow the self-cleaning brushroll to remove the hair wrap and send it to the dust cup. If some fibers remain wrapped around the brushroll after continued use, carefully remove them. If you run over a hard or sharp object or notice a change in noise while vacuuming, check the floor nozzle for blockages. (See the Checking for Blockages in the Floor Nozzle section.)

CLEANING SOFT ROLLER

ROLLER

1 To remove Soft Roller from nozzle, pull the Soft Roller out by the tab.
2 Tap loose debris off the Soft Roller. Use a dry towel to wipe the Soft Roller clean and to remove any debris caught in the teeth behind the Soft Roller.
3 Hand wash the Soft Roller as needed. Use only water, and let air-dry completely, which should take at least 24 hours.
4 Reinsert Soft Roller until you feel it click into place.

CHECKING FOR BLOCKAGES

BLOCKAGES

Checking for Blockages in the Handheld Vacuum:
1. Turn off vacuum.
2. Remove the handheld vacuum from the wand.
3. Check all intake openings on the dust cup and remove any debris or blockage.

Checking for Blockages in the Wand:

BLOCKAGES

Standard Wand:
1. Turn off vacuum.
2. Remove the handheld vacuum and floor nozzle.
3. Look through wand to check for any blockages.
4. Clear away debris and blockages.

MultiFLEX® Wand:
1. Turn off vacuum.
2. Remove the handheld vacuum and floor nozzle from the wand.
3. Check the Clog Access Hose on the MultiFLEX section of the wand by pinching the tabs on both sides of the hose and lifting the hose out.
4. Clear any debris and  blockages.

BLOCKAGES

Checking for Blockages in the Floor Nozzle:

1. Turn off vacuum.
2. Detach the wand.
3. Use the edge of a coin to open the three locks on the bottom of the floor nozzle.
4. Remove the cover and tilt back the neck of the floor nozzle.
5. Check the opening and remove any debris.
6. Replace the cover by sliding the inserts into the slots, then pressing down firmly on all sides before turning the locks clockwise to close, until they click securely into place.

TROUBLESHOOTING GUIDE

WARNING : To reduce the risk of shock and unintended operation, turn off power and remove the Lithium Ion Power Pack battery before servicing.

Vacuum is not picking up debris. No suction or light suction. Filter icon on handheld vacuum control panel is red. (Refer to Checking for Blockages section for more information.)

  • Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinserting in the vacuum.
  • Dust cup may be full; empty dust cup.
  • Check floor nozzle for blockages; clear blockages if required.
  • Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.
  • Check clog access in wand for any blockages and clear any debris.
  • Check connectors between handheld, wand, and floor nozzle for debris. Remove any dust or material in the connectors.
  • If the issue persists, please contact Customer Service at 1-800-798-7398.

Vacuum lifts area rugs.

  • Make sure you are not engaging Boost mode as this can be too much suction for lighter rugs. Take care when vacuuming area rugs or rugs with delicately sewn edges.

  • Turn off the unit to disengage the brushroll and press the power button to restart.
    Brushrolls do not spin.

  • I mmediately turn off the vacuum. Remove any blockages before turning the vacuum back on. Make sure the handheld vacuum is tilted back far enough for the brushrolls to engage. If the brushrolls still do not spin, please contact Customer Service at 1-800-798-7398.

  • If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still do not illuminate, please contact Customer Service at 1-800-798-7398.

Vacuum turns off on its own.

There are several possible reasons for the vacuum turning off on its own, including blockages, battery issues, and overheating. If vacuum turns off on its own, perform the following steps:

1. Turn on the vacuum and check the battery indicator lights located on the handheld vacuum. If recharging is needed, make sure power is turned off before connecting to the charger.
2. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters sections).
3. Check wand, accessories, and inlet openings and remove any blockages.
4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.
5. Press power button to restart the vacuum. Make sure the charger is not plugged into the port on the handheld vacuum.

NOTE : If vacuum still does not operate properly, contact Customer Service at 1-800-798-7398.

Part Fault Error code display on UI PCBA
Motor Motor No Start E2
Motor Overheat E3
Motor Overcurrent E4
Motor Short E5
Motor Overspeed E6
System Comm Error E7
Nozzle Nozzle Overheat F8
Nozzle Short F1

Battery Indicator Lights on handheld vacuum are flashing.

  • Bottom LED light is flashing (Fig. A): Battery needs to be charged.
  • Top and bottom LED lights are flashing (Fig.B): Battery temperature is not optimal, so charging is temporarily paused. Leave battery plugged in and charging will resume soon.
  • If top 2 or bottom 2 LED lights are flashing (Fig. C, Fig. D), call Customer Service at 1-800-798-7398.

ADDITIONAL ACCESSORIES

AVAILABLE ON SHARKACCESSORIES.COM

A. 8″ Crevice Tool
B. 18″ Flexi Crevice Tool
C. Duster Crevice Tool
D. Dusting Brush
E. Multi-Angle Dusting Brush
F. Anti-Allergen Dust Brush
G. Upholstery Tool
H. Wide Upholstery Tool
I. Pet Multi-Tool
J. Deep-Cleaning Motorized Pet Tool
K. MultiFLEX® Under-Appliance Wand
L. Accessory Bag
M. Li-Ion Charger
N. Dual Li-Ion Charger
O. Li-Ion Battery

ACCESSORIES

NOTE : Not all accessories come with all units. For a list of the accessories included with this model, see the top inside flap of the box. To order additional accessories, visit sharkaccessories.com.

FIVE (5) YEAR LIMITED WARRANTY

The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of five (5) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to five (5) years from the original purchase date.
2. I n the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you.

SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of
$25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 1-800-798-7398 to initiate a warranty claim. In order to better assist you please register your product prior to calling and have your product with you at the time of your call. You will need the receipt as proof of purchase. A Customer Service Specialist will provide you with return and packing instruction information. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

TWO (2) YEAR LIMITED BATTERY WARRANTY

The Two (2) Year VIP Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the battery shall be free from defects in material and workmanship for a period of two (2) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

1. The original battery deemed defective, in SharkNinja’s sole discretion, will be replaced up to two (2) years from the original purchase date.
2. I n the event a replacement battery is issued, the warranty coverage ends six (6) months following the receipt date of the replacement battery or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

1. Normal wear and tear of the battery, which requires optimal temperature storage and operation to ensure its proper functioning. Replacement batteries are available for purchase at sharkclean.com/batteries.
2. A battery that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., exposing battery to liquids or extreme hot and/or cold temperatures), abuse, negligent handling, failure to perform required maintenance, or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.

How to get service

If your battery fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options. So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call.

SharkNinja will cover the cost for the customer to send in the unit to us for replacement. A fee of $20.95
(subject to change) will be charged when SharkNinja ships the replacement unit.

How to initiate a warranty claim

You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information when you call.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

REGISTER YOUR PURCHASE

sharkclean.com

RECORD THIS INFORMATION

Model Number:
Date Code: ____

Date of Purchase:
(Keep receipt)
Store of Purchase:

TIP : You can find the model and serial numbers on the QR code label on the bottom of the back of the handheld vacuum and battery.

TECHNICAL SPECIFICATIONS

Voltage: 25.2V
Power: 309W

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

This Owner’s Guide is designed to help you get a complete understanding of your new
Shark® vacuum.

SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
sharkclean.com
Illustrations may differ from actual product. We are constantly striving to improve our products;
therefore the specifications contained herein are subject to change without notice.
For SharkNinja U.S. Patent information, visit sharkninja.com/patents

© 2021 SharkNinja Operating LLC. MULTIFLEX and SHARK are registered trademarks of SharkNinja Operating LLC.
CLEANTOUCH, DUOCLEAN, POWERFINS, and VERTEX are trademarks of SharkNinja Operating LLC.
RBRC is a trademark of Rechargeable Battery Recycling Corporation.
IZ600Series_IB_E_F_MP_Mv2
PRINTED IN CHINA /


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