Miele SM1 Cordless Vacuum Cleaner Instruction Manual

June 9, 2024
Miele

SM1 Cordless Vacuum Cleaner

Product Information

  • Model: HS19
  • Compatible with AP01 Battery, LG01/LG02 Charger and LS03 Battery Charger Cradle (optional accessory)
  • Multi Floor XXL Electrobrush included as a supplied accessory
  • ComfortClean function for efficient filter cleaning
  • Self-standing function for short pauses in vacuuming
  • Carpet protective function to prevent damage to carpets
  • Rechargeable battery with battery charging state indicator
  • Dust container for easy cleaning and maintenance

Product Usage Instructions

Assembling the Vacuum Cleaner

  1. Connect the Comfort handle to the PowerUnit.
  2. Connect the PowerUnit to the suction tube.
  3. Insert the battery into the PowerUnit.
  4. Connect the Multi Floor XXL Electrobrush to the suction tube.
Using the Vacuum Cleaner
  1. To switch on the vacuum cleaner, press the power button on the Comfort handle.
  2. Select the desired suction power level using the buttons on the Comfort handle.
  3. To activate the carpet protective function, press the carpet button on the Comfort handle.
  4. To activate the self-standing function, place the vacuum cleaner in an upright position.
  5. To turn off the vacuum cleaner, press and hold the power button on the Comfort handle.

Maintenance

  1. To empty the dust container, remove it from the vacuum cleaner and empty the contents into a bin.
  2. To clean the pre-filter and fine dust filter, remove them from the vacuum cleaner and wash them under running water.
  3. To clean the Multi Floor XXL Electrobrush, remove it from the suction tube and use a brush to remove any hair or debris.
  4. If the rechargeable battery needs to be replaced, follow the instructions in the user manual.

Additional Information

  • The ComfortClean function can be activated by pressing and holding the + and – buttons on the Comfort handle simultaneously.
  • The battery charging state indicator will show the current battery level while charging and in use.
  • If any error messages appear on the vacuum cleaner display, refer to the problem solving guide in the user manual.

Operating instructions

Cordless vacuum cleaner

HS19

AU, NZ
M.-Nr. 11 843 110

Warning and Safety instructions It is essential to read these instructions.
WARNING AU/NZ! Keep batteries out of reach of children. Coin or button batteries containing lithium can cause severe or fatal injuries within 2 hours of being swallowed or placed inside any part of the body. Non-lithium batteries can also cause serious injuries if swallowed or placed inside any part of the body. Even flat batteries can still be dangerous. If you suspect a child has swallowed a battery or placed a battery inside any part of their body, seek medical advice immediately (Australia: Poisons Information Centre, Tel. 13 11 26; NZ: National Poisons Centre, Tel. 0800 764 766). Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if compartment is not secure. Used batteries must be kept away from children while awaiting disposal and must be disposed of in a safe manner.
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Warning and Safety instructions
This vacuum cleaner conforms to current safety requirements. Inappropriate use can lead to personal injury and damage to property. Please read the operating instructions before using the vacuum cleaner and charging the battery for the first time. They contain important information on the safety, use and maintenance of the vacuum cleaner. This will prevent both personal injury and damage to the appliance. In accordance with standard IEC 60335-1, Miele expressly and strongly advises that you read and follow the instructions in the “Installation and connection” section as well as the safety instructions and warnings. Miele cannot be held liable for injury or damage caused by noncompliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner/operator.
Always switch the vacuum cleaner off when you have finished using it, before changing any accessories, as well as for maintenance work, cleaning and troubleshooting. Use the On/Off switch on the Comfort handle to do this.
Correct application This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments. This vacuum cleaner is not suitable for use on construction sites. This vacuum cleaner is not intended for outdoor use. This vacuum cleaner can be used for all normal cleaning of carpets, rugs and robust hard flooring. This vacuum cleaner is intended for use at altitudes of up to 4000 m above sea level.
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Warning and Safety instructions The vacuum cleaner must only be used to vacuum dry floor sur-
faces. Do not vacuum people or animals. Any other types of use, modifications or alterations are not permitted. The vacuum cleaner can only be used by people (including children) with reduced physical, sensory, or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the consequences of incorrect operation. Safety with children Young children must be kept away from the vacuum cleaner unless they are constantly supervised. Older children may only use the vacuum cleaner without supervision if they have been shown how to use it in a safe manner. Children must be able to understand and recognise the possible dangers caused by incorrect operation. Children must not be allowed to clean or maintain the vacuum cleaner unsupervised. Please supervise children in the vicinity of the vacuum cleaner and do not let them play with it. Danger of suffocation. Packaging, e.g. plastic wrappings, must be kept out of the reach of babies and children. Whilst playing, children could become entangled in packaging or pull it over their head and suffocate.
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Warning and Safety instructions
Technical safety The vacuum cleaner operates at 25.2 V.
It is classified as a class III appliance. This appliance is supplied by a safety extra-low voltage (SELV) power source where the voltage is low enough to protect users from the risk of electrical shock. A Class II charger is used for supplying power to charge the vacuum cleaner. Compare the connection data on the data plate of the charger (voltage and frequency) with that of the mains electricity supply. This data must match exactly. Without modifications, the charger is suitable for 50 Hz and 60 Hz. The mains electrical outlet must be fitted with an appropriate circuit breaker. Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a damaged appliance. The Miele Multi Floor XXL Electrobrush (included as standard) and the Miele Electro Compact handheld brush (optional accessory) are additional motor-driven devices designed specially for this Miele vacuum cleaner. For safety reasons, the vacuum cleaner must not be used with a different Miele Electrobrush/handheld brush or an Electrobrush/handheld brush produced by another manufacturer. Before and during use, make sure that no coarse dirt or debris is/ gets trapped in the bottom of the Multi Floor XXL Electrobrush (included as standard) or in the bottom of the Electro Compact handheld brush (optional accessory). Store the vacuum cleaner and all accessories at an ambient temperature between 0 °C and 45 °C. Repairs should only be undertaken by a Miele authorised service technician. Otherwise the warranty will be invalidated.
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Warning and Safety instructions
Repairs and other work by unqualified persons can cause considerable danger to users. If the vacuum cleaner is to be stored unused for a long period, the battery should be removed. The supply terminals must not be short-circuited. Correct use Do not use the vacuum cleaner without the dust container, pre- filter and fine dust filter fitted. Do not vacuum up anything which has been burning or is still glowing e.g. cigarettes, ashes or coal, whether glowing or apparently extinguished. Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum. Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity. Do not vacuum up any inflammable or combustible liquids or gases and do not vacuum in areas where such substances are stored. Never touch the roller brush of the Multi Floor XXL Electrobrush (included as standard) or the Electro Compact handheld brush (optional accessory) while it is rotating. Do not use the Multi Floor XXL Electrobrush (included as standard) or the Electro Compact handheld brush (optional accessory) at head height. Do not vacuum at head height and do not let the suction get anywhere near a person’s head.
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Warning and Safety instructions Safety instructions and warnings for AP01 battery, LG01/ LG02 charger and LS03 battery charger cradle (optional accessory, see “Optional accessories”)
Safety with children People (including children) with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, who are unable to use the LG01/LG02 charger or LS03 charger cradle safely may only use this vacuum cleaner if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the consequences of incorrect operation. Keep the AP01 battery out of the reach of children. Children must be kept away from the LG01/LG02 charger and LS03 charger cradle unless they are constantly supervised. Do not let children play with the chargers. Technical safety The AP01 battery, the LG01/LG02 charger and the LS03 charger cradle are designed for use with the Miele HS19 vacuum cleaner. For safety reasons, the vacuum cleaner must not be used with a battery, charger or charger cradle produced by another manufacturer. Only the LG01/xx or LG02/xx charger supplied or the LS03/xx charger cradle supplied or purchased as an optional accessory should be used to charge the AP01 battery. xx stands for 01, 02, 03, 04, 05, 06, 07 or 08; these numbers identify the version of your LG01/LG02 charger and your LS03 charger cradle:
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Warning and Safety instructions

XX LG01/LS03

LG02

01 AT, BE, BG, CH, CL, CZ, DE, DK, AT, BE, BG, CH, CL, CZ, DE, DK,

EE, ES, FI, FR, GR, HR, HU, IT, KZ, EE, ES, FI, FR, GR, HR, HU, IT, KZ,

LT, LU, LV, NL, NO, PL, PT, RO, RS, LT, LU, LV, NL, NO, PL, PT, RO, RS,

RU, SE, SI, SK, TR, UA, ZA

RU, SE, SI, SK, TR, UA, ZA

02 AE, HK, IE, MY, SG, UK

AE, HK, IE, MY, SG

03 CA, MX, US

CA, JP, MX, US

04 AU, NZ

AU, NZ

05 CN

CN

06 KR

KR

07 JP

UK

08 IN

If you are using a mains plug adapter, make sure that it is approved for continuous operation. Temporary or permanent operation with a self-sufficient or nonmains synchronous energy supply system (e.g. isolated networks, back-up systems) is possible. A requirement for the operation is that the energy supply system complies with all current local and national requirements that apply to stand-alone, solar and/or battery systems. The protective measures provided in the domestic installation and in this Miele product must also be assured in their function and operation in isolated operation or in non-mains synchronous operation, or replaced with equivalent measures in the installation. Charge and use the battery at an ambient temperature between 0 °C and 45 °C. Using the battery outside of this ambient temperature range will limit its performance.

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Warning and Safety instructions
Stop using the AP01 battery immediately if you notice an unusual smell from it, if liquid is leaking from it, if it is significantly overheating or if it is discoloured or deformed. Dispose of the AP01 battery immediately (see safety notice “Disposing of the AP01 battery” at the end of this chapter as well as “Caring for the environment ­ Disposing of old batteries”). Batteries will deplete over time. They can then leak corrosive fluids. Avoid contact with the eyes and skin. In the event of contact, rinse thoroughly with water and seek medical advice. To deal with leaking batteries, refer to the Safety Data Sheet (contact Miele to request a copy). The AP01 lithium-ion battery is subject to the dangerous goods legislation. The user is permitted to transport the AP01 battery by road, but may be subject to further requirements. Only send AP01 batteries that are undamaged and have been fully run down. Insulate the metal contacts with adhesive tape to prevent short circuits. Pack the AP01 battery in such a way that it is not able to move around inside the packaging. Correct use Do not drop or throw the AP01 battery. For safety reasons, do not continue to use an AP01 battery which has been damaged. Keep the AP01 battery away from naked flames or other heat sources. Do not heat the AP01 battery. Do not expose the rechargeable battery to direct sunlight. Do not dismantle the AP01 battery. Do not cause a short circuit by bridging the contacts of the AP01 battery, either unintentionally or deliberately. Do not allow the AP01 battery to come into contact with liquids.
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Warning and Safety instructions
Disposing of the AP01 battery: remove the AP01 battery from the vacuum cleaner. Insulate the metal contacts with adhesive tape to prevent short circuits. Dispose of the AP01 battery in a municipal recycling facility. Do not dispose of the AP01 battery with your household waste. The rechargeable battery must be removed before the appliance is scrapped. Cleaning Do not immerse the vacuum cleaner or any accessories supplied with it in water. The Multi Floor XXL Electrobrush (included as standard), the Electro Compact handheld brush (optional accessory), the PowerUnit, the suction tube and the Comfort handle all contain electrical wires. The plug connectors must not come into contact with water. Danger of electric shock. They should only be cleaned with a dry cloth. Clean the vacuum cleaner and accessories only with a dry or slightly damp cloth when disconnected from the power supply. Exception: – Dust container: empty the dust container and remove the pre-fil-
ter. Clean the dust container using water and mild washing-up liquid only. Then dry the dust container carefully. Replace the prefilter in the dust container. Accessories and spare parts Only use genuine accessories with the “ORIGINAL Miele” logo on the packaging. The manufacturer cannot otherwise guarantee the safety of the product. Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components must only be replaced with genuine Miele replacement parts.
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Warning and Safety instructions Transport The packaging material protects the vacuum cleaner from transport damage. We recommend you keep the packaging for transport purpose Guide to the appliance a Fine dust filter (HX FSF-2) b Pre- filter c Dust container d Dust container flap e PowerUnit with a connection at the bottom for the battery, a connector at the
bottom for the suction tube and Electrobrush, and a connector at the top for the suction tube and Comfort handle f Release catches for battery (on both sides of the battery) g Charging socket (at the bottom of the battery) h AP01 lithium-ion battery (HX LA) i Electrobrush connector j Multi Floor XXL Electrobrush k Removable roller brush l Flap m Release catch for opening the Electrobrush n Release catches o Battery charging state indicator p Suction tube q Release catch for Comfort handle (on the back) r On/Off switch with suction power selector s Comfort handle

Caring for the environment

Disposing of the packaging material
The packaging material is used for handling and protects the appliance from transport damage. The packaging material used is selected from materials which are environmentally friendly for disposal and can generally be recycled. Recycling the packaging material reduces the use of raw materials. Use material-specific collection points for valuable materials and take advantage of return options. We recommend you keep the packaging material for transport purposes.

Disposing of your old appliance
Before disposing of your old appliance, remove the fine dust filter and dispose of it with your household waste. Electrical and electronic appliances contain many valuable materials. They also contain certain materials, compounds and components which were essential for their correct functioning and safety. These could be hazardous to human health and to the environment if disposed of with household waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with household waste.

Instead, please make use of officially designated collection and disposal points to dispose of and recycle electrical and electronic appliances in your local community, with your dealer or with Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are legally obliged to remove any old batteries which are not securely enclosed by the appliance and to remove any lamps without destroying them, where this is possible. These must be taken to a suitable collection point where they can be handed in free of charge. Please ensure that your old appliance poses no risk to children while being stored for disposal.

Caring for the environment

Disposing of old batteries
In many cases, electrical and electronic appliances contain batteries which must not be disposed of with household waste after use. You are legally obliged to remove any old batteries which are not securely enclosed by the appliance and take them to a suitable collection point (e.g. retailer) where they can be handed in free of charge. Insulate the metal contacts with adhesive tape to prevent short circuits. Batteries may contain substances which can be hazardous to human health and the environment. The labelling on the battery will provide further information. For example, batteries containing lithium are marked “Liion”. The bin symbol with a cross through it means that the batteries must not be disposed of in household waste. We are also required to inform you that a bin with a cross through it which also has one or more chemical symbols on it indicates that the battery contains lead (Pb), cadmium (Cd) and/or mercury (Hg).
3E&G+J
Old batteries contain valuable raw materials which can be recycled. Disposing of batteries separately makes them easier to handle and recycle.
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Installation and connection

Assembling the vacuum cleaner
You can assemble the vacuum cleaner in 2 different ways.

(see “Use ­ Self-standing function for short pauses in vacuuming”) – Ergonomic (reduced strain on the wrist) – Convenient cleaning of large surfaces The advantages of placing the PowerUnit at the top of the vacuum cleaner are as follows: ­ Convenient cleaning underneath furniture ­ PowerUnit can be removed quickly
Using the PowerUnit solo

You can place the suction tube either above or below the PowerUnit.
Take care to assemble the vacuum cleaner exactly as shown in the diagram. The advantages of placing the PowerUnit at the bottom of the vacuum cleaner are as follows: – Secure self-standing function possible

The PowerUnit can be used on its own (PowerUnit solo) without the suction tube and Electrobrush as a quick way of vacuuming up crumbs and fluff in specific areas. Tip: This configuration is particularly suitable when using the 3-piece accessory set (see “Using the accessories supplied”).

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Installation and connection
Connecting the Comfort handle
Depending on how you decide to configure your vacuum cleaner, you can connect the Comfort handle to either the suction tube or the PowerUnit.

Push the Comfort handle down onto the suction tube connector from above until it audibly clicks into place (left image detail).
Slide the Comfort handle along the guide line on the dust container handle and down onto the PowerUnit connector from above until it audibly clicks into place (right image detail).
Ensure the vacuum cleaner is switched off using the On/Off switch on the front of the Comfort handle if you want to separate the sections.

Press the release catch and remove the Comfort handle by pulling it upwards.
Connecting the PowerUnit and the suction tube
Depending on how you decide to configure your vacuum cleaner, the suction tube is located either above or below the PowerUnit.

Slide the suction tube along the guide line on the dust container handle and down onto the PowerUnit connector from above until it audibly clicks into place (left image detail). 19

Installation and connection
Push the PowerUnit connector into the suction tube from above until it audibly clicks into place (right image detail).

Press the release catch to separate the individual sections from each other.
Inserting the battery

If you want to separate the sections again, press both release catches at the side of the battery to remove the battery.
Connecting the Electrobrush
Depending on how you decide to configure your vacuum cleaner, you can connect either the PowerUnit connector or the suction tube connector to the Electrobrush.

Push the battery along the guide lines until it audibly clicks into place in the PowerUnit.

Push the connector into the Electrobrush from above until it audibly clicks into place.

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Installation and connection

However, if you use the PowerUnit solo and select the minimum power level, you can vacuum for up to 60 minutes at a time.

To separate the individual sections from each other, press the release catch on the Electrobrush and pull the connector out of the Electrobrush.
General battery information
The rechargeable battery is supplied not fully charged. Charge the battery completely before using it for the first time. Allow approximately 4 hours for this. To activate the battery, it is essential to place it in the PowerUnit when charging it for the first time. Once the battery is fully charged, the battery charging state indicator on the PowerUnit switches off to conserve energy.

WARNING! Keep batteries
out of reach of children. Coin or button batteries containing lithium can cause severe or fatal injuries within 2 hours of being swallowed or placed inside any part of the body. Non-lithium batteries can also cause serious injuries if swallowed or placed inside any part of the body. Even flat batteries can still be dangerous. If you suspect a child has swallowed a battery or placed a battery inside any part of their body, seek medical advice immediately (Australia: Poisons Information Centre, Tel. 13 11 26; NZ: National Poisons Centre, Tel. 0800 764 766). Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if compartment is not secure. Used batteries must be kept away from children while awaiting disposal and must be disposed of in a safe manner.

The maximum charging capacity is only achieved once the battery has been charged and run down five times. A full charge provides enough power for 17 minutes if the vacuum cleaner is used at the maximum power level in its fully assembled state.

21

Installation and connection

Charging the battery (without wall mounting)
You can store the vacuum cleaner upright and charge the battery directly.
Before charging the battery for the first time, you must read the information in “Installation and connection ­ General battery information”.

Charging the battery (with wall mounting)
There are 2 ways to store and charge the vacuum cleaner in the supplied wall bracket.
Before charging the battery for the first time, you must read the information in “Installation and connection ­ General battery information”.

Connect the PowerUnit to the Electrobrush to provide a secure base for the vacuum cleaner.
Swing the vacuum cleaner forwards until the Electrobrush connector audibly clicks into place.
Plug the supplied charging cable into the charging socket on the bottom of the battery.
Plug the charger into a power socket. The charging process will start.
You can read more about this in “Battery charging state indicator (while charging)”.

You will need a suitable location near a free power socket for mounting the appliance on the wall.

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Installation and connection

Wall mounting
The supplied wall bracket has a mounting plate with a bag of screws attached to the back. Attach the mounting plate to the point on the wall where you want the wall mounting to be. Remove the bag of screws.

Attaching the mounting plate
2 plugs and 2 T20 TORX screws are supplied for attaching the mounting plate to the wall. You will also need a battery-operated screwdriver or a drill (with a drilling diameter of 6 mm). Depending on how you decide to configure your vacuum cleaner, select a distance of 45 cm or 98 cm between the bottom edge of the mounting plate and the floor.

Press the release catch at the bottom of the wall bracket. Be careful not to damage any cables laid in the wall.
Remove the mounting plate from the wall bracket by sliding it downwards. 23

Installation and connection

Attach the mounting plate to the wall.
Attaching the charging cable to the wall bracket
A cable compartment is located on the underside of the wall bracket.

Plug the supplied charging cable into the opening from above.
Lay the charging cable in its guide.

Press both release catches on the underside of the wall bracket and remove the cable compartment cover.

Refit the cover and lock the cable compartment.
Then turn over the wall bracket.

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Connecting the accessories holder (if required)
An accessories holder is supplied for storing the 3-piece accessory set on the wall bracket (see “Using the accessories supplied”).

Installation and connection
Connecting the wall bracket

Slide the wall bracket down into the mounting plate from above until it audibly clicks into place.
Push the accessories holder onto the wall bracket as far as it will go.

Slide the PowerUnit of the fully assembled vacuum cleaner, with the battery inserted, down into the wall bracket from above.
Plug the charger into the power socket.
The charging process will start.
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Installation and connection

Battery charging state indicator (while charging)
The battery charging state is displayed on the PowerUnit.

If the battery has not been used for a long time and has run down, it will go into safe mode. As a result, the battery charging state indicator will only respond after approximately 30­60 minutes when charging in the PowerUnit.

Charging capacity Display

Approx. 0­34 %

Bottom light flashes slowly

Approx. 35­69 %

Bottom light is lit up; middle light flashes slowly

Approx. 70­90 %

Bottom and middle lights are lit up; top light flashes slowly

Approx. 91­99 %

Bottom, middle and top lights are lit up

100 %

Display switches off

Once the battery is fully charged, the battery charging state indicator switches off to conserve energy.

Battery charging state indicator (while in use)
The battery charging state is displayed on the PowerUnit.

Charging capacity Approx. 100­70 %
Approx. 69­35 %
Approx. 34­15 % Approx. 14­0 %

Display Top, middle and bottom lights are lit up Middle and bottom lights are lit up Bottom light is lit up Bottom light flashes slowly

We recommend allowing the battery to run down completely before recharging it. In this way, you will benefit from the battery’s full capacity.

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Using the supplied accessories

Miele offers a range of suitable accessories for many special applications (see “Optional accessories”).

Multi Floor XXL Electrobrush
Follow the flooring manufacturer’s cleaning and care instructions.
Damage caused by trapped ma-
terial. Risk of the flooring getting scratched. Make sure that there is no coarse dirt or debris trapped in the bottom of the Electrobrush, e.g. shards or stones.

Upholstery nozzle XL Accessory for cleaning upholstery, mattresses and cushions
Crevice nozzle Accessory for cleaning in folds, crevices or corners
Dusting brush Accessory for vacuuming skirting boards, carved furniture or ornaments. The head can be swivelled to adjust the angle.
d Accessories holder For storing the 3-piece accessory set
Symbols on the holder show where to attach the different accessories. You can fit the accessories holder to the wall bracket (see “Installation and connection ­ Connecting the accessories holder”).

The Electrobrush can be used for daily cleaning of carpets, rugs and hard floors. Tip: The suction tube is not a convenient option for cleaning carpeted stairs. Tip: If you ever need to vacuum up substantial amounts of coarse dirt or debris, use the PowerUnit solo (see “Installation and connection ­ Using the PowerUnit solo”).

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Use

Switching on and off
If you have charged the battery in the wall bracket, take the vacuum cleaner out of the wall bracket.
If you have charged the battery directly, unplug the charger from the charging socket on the bottom of the battery.
For the best possible cleaning results, always activate the ComfortClean function before switching on the vacuum cleaner (see “Maintenance ­ Activating the ComfortClean function”).

Min. Eco Max.

Lowest power level for light soiling Medium power level for normal soiling Highest power level for heavy soiling

The floor covering detection function is activated at every power level. The Electrobrush power consumption is automatically set to the optimum level based on the type of flooring ­ this can lead to a change in the operating noise.

Carpet protective function
When the vacuum is at a standstill, the power of the Electrobrush is reduced automatically after a few seconds, to protect the floor surface.

Press the On/Off switch on the Comfort handle .
Selecting the suction power level
The suction power level can be adjusted for the specific situation. Reducing the suction power reduces the amount of effort required to manoeuvre the Electrobrush. There are 3 power levels to choose from on the Comfort handle:
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Self-standing function for short pauses in vacuuming
(For safety reasons, this function can only be used when the PowerUnit is fitted at the bottom of the vacuum cleaner) If you are vacuuming with the PowerUnit fitted at the bottom of the vacuum cleaner, you can easily interrupt operation while the appliance is switched on. Swing the vacuum cleaner forwards
until the Electrobrush connector audibly clicks into place. The vacuum cleaner stays securely upright, the Electrobrush switches itself off and the battery is conserved. If you then unlock the connector on the Electrobrush, the Electrobrush will switch on again.

Maintenance

Risk of injury caused by rotating
roller brush. You can injure yourself on the rotating roller brush. Switch the vacuum cleaner off before doing any maintenance work. Use the On/Off switch on the Comfort handle to do this.
We recommend using only genuine Miele accessories bearing the “ORIGINAL Miele” logo on the packaging. Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results. Please note that faults and damage caused by use of accessories which do not bear the “ORIGINAL Miele” logo on the packaging are not covered by the vacuum cleaner warranty.

Purchasing accessories
Original Miele accessories are available from the Miele webshop, the Miele Customer Service Department and from your Miele dealer. Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.
With 3D4U, Miele also offers free accessories to download for your 3D printer (www.miele.com, Service, 3D4U).

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Maintenance
Filter system

Activating the ComfortClean function
Always run the interim cleaning function for the fine dust filter before emptying the dust container. You should also run it whenever the suction power begins to drop. This enables the vacuum cleaner to achieve the very best cleaning performance again straight away.

Fine dust filter (HX FSF-2) Pre-filter Dust container d Dust container flap

The fine dust filter is located in the lid of the dust container. Twist it anticlockwise by 3 180° turns. Use the recesses to help you.
You will hear an operating noise, which is a normal part of how the ComfortClean function works.

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Emptying the dust container
Empty the dust container at the latest when the dust has reached the MAX marking on the dust container.

Maintenance
Provided that no prohibited substances are present, the contents of the dust container can be disposed of with normal household waste. Hold the dust container close to the
bin to prevent dust from billowing out.

Turn the lid of the dust container in the direction of the arrow as far as the first stop. Use the grey gripping surfaces to help you do this.

Turn the lid of the dust container in the direction of the arrow as far as the next stop. Use the grey gripping surfaces to help you do this.

Lift the dust container upwards to remove it.

The dust container flap will open and the dust will fall out.

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Maintenance
If chunks of dust, hair or coarse debris do not fall out, remove the pre- filter by pulling it upwards (see “Cleaning the pre-filter and fine dust filter” below). Turn the lid of the dust container back
to its original position. Close the dust container flap, making
sure it clicks into place.
Turn the lid of the dust container beyond the stop until the arrow tips are aligned at the top a.
Remove the pre-filter by pulling it upwards b.

Slide the dust container handle along the guide line and down onto the PowerUnit connector from above until the dust container audibly clicks into place.

Cleaning the pre-filter and fine dust filter
Clean both filters thoroughly at least once every 3 months.
When cleaning them, it is essential to follow the steps in the order described. Remove the dust container. Empty the dust container over a bin.

Twist the fine dust filter anti-clockwise by 10 180° turns. Use the recesses to help you.
You will hear an operating noise, which is a normal part of how the ComfortClean function works.

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Maintenance

Twist the fine dust filter clockwise. Use the recesses to help you.
Remove the fine dust filter.
Risk of damage caused by incor-
rect cleaning. The fine dust filter can become damaged and be less effective as a result. Do not clean the fine dust filter with water and avoid cleaning the inside. Do not use pointed or sharp-edged objects to clean the filter. Do not brush the fine dust filter.
Hold the fine dust filter over a bin. Empty the fine dust filter by carefully
tapping the rubberised lower edge. Turn the fine dust filter slightly while
you do this to free the dirt from all of the crevices.

Risk of damage caused by incor-
rect cleaning. The pre-filter can become damaged and be less effective as a result. Do not clean the pre-filter with water. Do not use pointed or sharp- edged objects to clean the filter. Clean the pre-filter with the dusting brush supplied or with a dry cloth. After cleaning the fine dust filter and pre- filter, reinsert the former into the latter by pressing the round cap on top of the fine dust filter down as far as it will go. To continue achieving the best possible cleaning results, replace the fine dust filter (HX FSF-2) with a new one after approx. 3 years.
Reinsert the pre-filter in the dust container.

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Maintenance

Cleaning the Electrobrush

To do this, line up the guides (arrows) and turn the pre-filter back to its original position.
Close the dust container flap, making sure it clicks into place.
Reattach the dust container to the PowerUnit connector.
Cleaning the dust container
Clean the dust container as required. Remove the dust container. Empty the dust container over a bin
and lift the pre-filter upwards to remove it. Clean the dust container using water and mild washing-up liquid. Dry the dust container thoroughly. Reinsert the pre-filter in the dust container and turn the pre-filter back to its original position. Reattach the dust container to the PowerUnit connector.

Disconnect the Electrobrush from the vacuum cleaner.
Place the Electrobrush upside down on a level, clean surface.
Cut any threads or hairs that have wound themselves around the roller brush with a pair of scissors. To guide the scissors, move along the guide track on the roller brush.
Then run the vacuum cleaner to vacuum up the cut threads and hairs.

34

Maintenance

If the small running wheels are very heavily soiled or blocked, you can remove them for easier cleaning. To remove them, use a flat-head screwdriver.
Removing the roller brush from the Electrobrush
You can take the roller brush out of the Electrobrush in order to remove stubborn soiling and clean the inside of the Electrobrush.

Replacing the rechargeable battery
An original Miele AP01 lithium-ion rechargeable battery (HX LA) is required.
Follow the instructions regarding the handling and disposal of rechargeable batteries found in the following sections: “Warning and safety”, “Caring for the environment” and “Installation and connection – General battery information”).

Unlock the cover on the side of the Electrobrush so that the symbol becomes visible a.
Lift the cover up as far as it will go b. Remove the roller brush c. Remove the roller brush handle if you
identify heavy soiling there d. Clean the roller brush and the roller
brush handle, and remove any stubborn soiling inside the Electrobrush. Reassemble the Electrobrush in reverse order.
35

Error messages

Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush. Switch the vacuum cleaner off before dealing with any problems. Use the On/ Off switch on the Comfort handle to do this.

Error messages are displayed with a quick flashing light on the battery charging state indicator on the PowerUnit.

Problem Top indicator is flashing quickly
Bottom and top indicators are flashing quickly Bottom and middle indicators are flashing quickly

Cause and remedy
“Comfort handle not recognised” error Remove the Comfort handle and reconnect it (see
“Installation and connection ­ Connecting the Comfort handle”). Remove the battery, wait for 10 seconds and reinsert it.
Internal system error Remove the battery, wait for 10 seconds, reinsert
it and charge it.
“Battery overheating” or “Battery not recognised” error Wait for approximately 30 minutes before switch-
ing the vacuum cleaner back on again. Insert an original Miele AP01 lithium- ion re-
chargeable battery (HX LA).

36

Problem solving guide

With the help of the following guide, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be remedied without contacting Miele. This will save you time and money because you won’t need a service call.
Please note that a call-out charge will be applied to unnecessary service visits where the problem could have been rectified as described in these operating instructions.
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush. Switch the vacuum cleaner off before dealing with any problems. Use the On/ Off switch on the Comfort handle to do this.

Problem

Cause and remedy

The vacuum cleaner

There is no battery inserted or the battery has been

does not start when it is inserted incorrectly.

switched on.

Insert the battery or check how the battery is posi-

tioned (see “Installation and connection ­ Inserting

the battery”).

The rechargeable battery is not sufficiently charged. Charge the battery exactly as described in these
operating instructions (see “Installation and connection ­ General battery information” and “Charging the battery”).

An original Miele battery has not been inserted. Insert an original Miele AP01 lithium-ion re-
chargeable battery (HX LA).

The battery was not placed in the PowerUnit when charging it for the first time. To activate the battery, it must be placed in the
PowerUnit the first time it is charged (see “Installation and connection ­ General battery information” and “Charging the battery”).

The charger is still plugged in. Pull the plug out of the charging socket on the bot-
tom of the battery.

37

Problem solving guide

Problem The operating noise is changing during vacuuming. The Electrobrush switches itself off. The roller brush is not rotating. Cleaning performance is reduced.
The cleaning performance is poor.
The vacuum cleaner keeps falling over.

Cause and remedy
The Electrobrush power consumption is automatically set to the optimum level based on the type of flooring. The noise is not unusual ­ the vacuum cleaner is
functioning normally.
The Electrobrush is overloaded ­ this can happen on surfaces like deep-pile carpet. Switch the vacuum cleaner off and switch it on
again at a reduced suction power level. Use the On/Off switch on the Comfort handle to do this.
The roller brush is dirty. Clean the roller brush (see “Maintenance ­ Clean-
ing the Electrobrush” and “Removing the roller brush from the Electrobrush”).
The fine dust filter/pre-filter is soiled. Run the interim cleaning function for the fine dust
filter (see “Maintenance ­ Activating the ComfortClean function”). Clean both filters thoroughly (see “Maintenance ­ Cleaning the pre-filter and fine dust filter”).
The fine dust filter is worn. Insert a new fine dust filter (HX FSF-2).
The dust container is full. Empty and clean the dust container (see “Mainten-
ance”).
The Electrobrush is dirty/blocked. Clean the Electrobrush (see “Maintenance ­
Cleaning the Electrobrush” and “Removing the roller brush from the Electrobrush”).
You have configured the vacuum cleaner with the PowerUnit at the top. Reassemble the vacuum cleaner so that it is con-
figured with the PowerUnit at the bottom (see “Installation and connection ­ Assembling the vacuum cleaner”).

38

Contact in case of malfunction
In the event of any faults which you cannot remedy yourself, please contact Miele.
Contact information for Miele can be found at the end of this document. Please note that telephone calls may be monitored and recorded for training purposes and that a call-out charge will be applied to service visits where the problem could have been resolved as described in this booklet.
Warranty
The manufacturer’s warranty for this appliance is 2 years. For more information about country specific warranty terms and conditions, please contact Miele.

Service

39

Cleaning and care

Risk of injury caused by rotating
roller brush. You can injure yourself on the rotating roller brush. Always switch the vacuum cleaner off before cleaning it. Use the On/Off switch on the Comfort handle to do this.
Vacuum cleaner and accessories
Risk of electric shock from mains
voltage. If moisture gets into the charger, there is a risk of electric shock. Do not let the charger get wet.
Follow the special cleaning instructions for the dust container in the “Maintenance” section. The exterior plastic surfaces of the vacuum cleaner and all plastic accessories should be cleaned with a commercially available cleaner suitable for plastic. Ensure the water or cleaner does not reach the internal parts of the vacuum cleaner.
Damage due to unsuitable clean-
ing agents. All surfaces are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolour all surfaces. Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners or oil- based care products.
40

Optional accessories

Follow the flooring manufacturer’s cleaning and care instructions.

We recommend using only genuine Miele accessories bearing the “ORIGINAL Miele” logo on the packaging. Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results. Please note that faults and damage caused by use of accessories which do not bear the “ORIGINAL Miele” logo on the packaging are not covered by the vacuum cleaner warranty.
Purchasing accessories
Original Miele accessories are available from the Miele webshop, the Miele Customer Service Department and from your Miele dealer. Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.

Certain models are supplied with one or more of the following accessories as standard.
Electro Compact handheld brush (HX SEB)
For intensive cleaning of car seats and carpeted stairs.
Hardfloor Care soft roller (HX HC)
For cleaning delicate hard floors. Insert the Hardfloor Care soft roller into the Electrobrush instead of the roller brush fitted as standard (see “Maintenance ­ Removing the roller brush from the Electrobrush”).

When you use the Hardfloor Care soft roller, the Electrobrush power consumption is automatically set to the optimum level ­ this can lead to a change in the operating noise.

With 3D4U, Miele also offers free accessories to download for your 3D printer (www.miele.com, Service, 3D4U).

Radiator brush (SHB 30)
For dusting radiators, narrow shelves and crevices.
Mattress nozzle (SMD 10)
For vacuuming upholstery, mattresses, cushions, curtains, covers etc.

41

Optional accessories

Crevice nozzle, 300 mm (SFD 10)
Extra long crevice nozzle for cleaning in folds, crevices and corners.

new one after approx. 3 years (see “Maintenance ­ Cleaning the pre-filter and fine dust filter”).

Crevice nozzle, 560 mm (SFD 20)
Flexible crevice nozzle for vacuuming hard to reach places.

AP01 additional battery (HX LA)
For doubling the amount of time the vacuum cleaner can be used for.

Before charging for the first time, you must read the information in “Installation and connection ­ General battery information”.

LS03 charger cradle (HX LS)
For charging the additional battery independently of the appliance, i.e. while the appliance is in use.
Before charging for the first time, you must read the information in “Installation and connection ­ General battery information”.

Accessories holder for the suction tube (HX AH)
Accommodates 2 accessories from the 3-piece accessory set during vacuuming.
Fine dust filter (HX FSF-2)
To continue achieving the best possible cleaning results, replace the fine dust filter that is fitted as standard with a

42

All work should be carried out by a suitably qualified and competent person in strict accordance with national and local safety regulations. The voltage and rated load are given on the data plate located underneath the vacuum cleaner. Please ensure that these match the household mains supply. The charger is supplied with a cable and moulded plug ready for connection to a 230V/50Hz AC single phase supply.

Test Marks Electrically suppressed according to

Electrical safety RCM Mark CISPR 14.1

Electrical connection

43

Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398
Miele Head Office Melbourne: Level 4, 141 Camberwell Road Hawthorn East, VIC 3123
Miele Experience Centre Doncaster: 1136/7 Doncaster Shopping Centre 619 Doncaster Rd, Doncaster, VIC 3108
Miele Experience Centre South Melbourne: 206-210 Coventry Street South Melbourne, VIC 3205
Miele Experience Centre and Office Sydney: 3 Skyline Place Frenchs Forest, NSW 2086
Miele Experience Centre and Office Brisbane: Tenancy 4C, 63 Skyring Terrace Newstead, QLD 4006
Miele Experience Centre Gold Coast: 131 Ferry Road Southport, QLD 4215
Miele Experience Centre and Office Adelaide: 83-85 Sir Donald Bradman Drive Hilton, SA 5033
Miele Experience Centre and Office Perth: 205-207 Stirling Highway Claremont, WA 6010
1300 464 353 (1300 4 MIELE) www.miele.com.au

Miele New Zealand Limited IRD 98 463 631 Miele Experience Centre and Head Office Auckland: 8 College Hill Freemans Bay, Auckland 1011 Miele Experience Centre Wellington: 183 Featherston Street Wellington 6011 0800 464 353 (0800 4 MIELE) www.miele.co.nz
Miele Global Headquarters Germany Miele & Cie. KG Carl-Miele-Straße 29 33332 Gütersloh Federal Republic of Germany

SMxx1 – 0222

M.-Nr. 11 843 110 / 00

References

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