cowin SE8 ANC Wireless Headphones Owner’s Manual

SE8 ANC Wireless Headphones
Owner’s Manual

WHAT’S IN THE CARTON

Contents

Note: If any part of your product is damaged, do not use it. Contact your authorized customer service.

HEADP HONE CONTROLS

Power on
Press and hold for 1.5 seconds, until the indicator light on blue one second and hearing the “power-on” tones.

Power off
Press and hold for 3.5 seconds, until the indicator light on red one second and hearing the “power-off” tones.
Headphone functions
Media playback and volume functions
The headphone controls are located on the right earcup.

Call functions
The Multi-function button and microphone are located on the back of the right earcup.

call, press once
Decline a second incoming call and stay on current call| While on a call, press and hold for 2 seconds
Switch between two calls| With two active calls, press once

NOISE CANCELLATION & AMBIENT SOUNR

Noise Cancelling Modes
Active Noise cancellation (ANC) reduces unwanted noise providing a clearer, more lifelike audio performance. You can choose the noise cancelling mode based on your  listening preferences and environment.
Ambient Sound Modes
Turn on Ambient modes to control how much surrounding noise you let in. With Quick Ambient Mode, you can listen in on street traffic, catch flight announcements, and  hear when your kids or coworkers call out to you.
Summary: Turn on the noise Cancellation function of your headphones if you want to listen to music without the interruption of surrounding noise. Turn on Ambient Sound Mode if you want to hear the sounds around you.

Switch Between Noise Cancellation and Ambient Sound Modes

Active Noise Cancelling
Active Noise Cancelling (ANC) mainly focuses on cancelling out lower frequency sounds like engines, aviation environment, trains, traffic noise, etc., so our valuable  customers can focus on their music, movies, or books without being disturbed by outside noises. Our ANC headphones incorporate a microchip that measures ambient  sound and generate a waveform that is an exact negative of the ambient sound and mix it with any audio signal our customers desires. Making it possible to listen to audio  content without raising the volume excessively. Please do note, ANC does not cancel out noises like snoring, talking, music or high-frequency sounds, etc.

BATTERY CHARGING

Charge the headphones

1. Plug the small end of the USB cable into the USB Type-C connector on the left earcup.
2. Plug the other end into a USB wall charger or computer that is powered on.

Notes:

• While charging, the battery indicator red. The battery light turns off when the battery is fully charged.
• If the power is lower than 10%, you will hear the “Battery Low” tone, prompting every 3 minutes, until the battery is completely used up and automatically shuts down.

Charging time
Allow up to 5 hours to fully charge the headphones.
Notes:

• When only use Bluetooth without noise cancelling, a full charge powers the headphones for up to 25 hours.
• When use Bluetooth with noise cancelling, a full charge powers the headphones for up to 20 hours.

STATUS INDICATORS

Note: If connected to an Apple device, the device displays the headphone battery level near the upper right corner of the screen.

BLUETOOTH CONNECTIONS

Connection method
You can connect your mobile device with your headphones using Bluetooth wireless technology.

Connect using the Bluetooth menu on your mobile device
Note: The devices must be within range (49.2 ft. or 15 m) and powered on.

1. Turn on the headset. If connecting for the first time, the headphone will enter the pairing mode automatically after it is powered on.
   Tip: Once powered on, the LED flashes blue and red alternately.

2. On your mobile device, enable the Bluetooth feature.
   Tip: The Bluetooth feature is usually found in the Setting menu.

3. Select your headphones from the device list.
   Choose “SE8” to connect
   Tip: Once paired, you hear “Connected” and see the indicator flash blue slowly.

BLUETOOTH CONNECTIONS
Disconnect a mobile device

1. Use the Bluetooth menu on your mobile device to disconnect your mobile device.
2. Power off headphones.

Reconnect a mobile device
When powered on, the headphones try to reconnect with the last-paired device.
Note: The devices must be within range (49.2 ft. or 15 m) and powered on.

Connect another mobile device

1. Disconnected on your first mobile device.
2. Connected on your second mobile device.
   Note: You only can connect one device at a time.

Clear the headphone pairing list
1. Press and simultaneously and hold for 3.5 seconds.
2. Delete your headphones from the Bluetooth list on your mobile device. All devices are cleared and the headphones are ready to connect.

WIRE DCONNECTIONS

Connect the audio cable
Use the 3.5 mm cable (provided) to connect a non-wireless device or to continue using the headphones.

CARE AND MAINTENANCE

Store your headphones
Place the headphones flat into the case.

Notes:

• Make sure to power off the headphones when not in use.
• Before storing the headphones for more than a few months, make sure the battery is fully charged.

Clean the headphones
Your headphones may require periodic cleaning.

• Wipe the outside surfaces with a soft, dry cloth.
• Don’t allow moisture to get inside the earcups or the audio input connector.

TROUBLESHOOTING

Common solutions
If you experience problems with your headphones:

• Check the state of the status indicators (see page 10).
• Charge the battery (see page 9).
• Increase the volume on your headphones, mobile device and music app.
• Try connecting another mobile device (see page 11).
  If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue.

status indicators(see page 10).
• Disconnect the back-up audio cable.
• Disconnect the USB charging cable.
• On your mobile device:
– Disable the Bluetooth feature and then re-enable.
– Delete your SE8 from the Bluetooth list on your device. Connect again.
• Move your mobile device closer to the headphones and away from any interference or obstructions.
• Connect another mobile device (see page 11).
• Visit www.cowinaudio.com to see how-to videos.
• Clear the headphone pairing list (see page 11) and connect again.
Poor sound quality| • Use a different music source.
• Connect another mobile device (see page 11).
• Disconnect the second device.
• Move your mobile device closer to the headphones and away from any interference or obstructions.
Bad Bluetooth connect| • If the Bluetooth signal is weak, out of range or interferes, the Bluetooth® wireless connection may fail or the sound  cuts in and out. Please see the information below to improve signal quality and reduce the possibility of interference.
• The Bluetooth wireless connection may fail or the sound will continue to cut in and out.
These due to weak Bluetooth signals or external signal interference. Please away from any interference or obstructions.
• Bluetooth headphone and device distance is less than 15M, Bluetooth and mobile phone are in the same direction.  Move your mobile device closer to the headphones.
• The battery is running out of power, use it after charging.
• Check if the network signal is OK (whether the player is in buffer).
• The compatibility between the headphone and the Bluetooth device is not good, replace the device with a higher Bluetooth version.
No sound| • Power on the headphones and charge the battery.
• Check the state of the status indicators (see page 10).
• Increase the volume on your headphones, your mobile device and music source.
• Slide the Power/Bluetooth switch to the right and release to hear the connected device. Make sure you are using the correct device.
• Move your mobile device closer to the headphones and away from any interference or obstructions.
• Use a different music source.
• Connect another mobile device (see page 11).
Cannot hear on a call| • Check that headphones and the connected device (i.e., smartphone) are turned on.
• Turn up the volume of the connected device if it is too low.
• Check the audio settings of the Bluetooth device to make sure the sound comes from the headphones during a call.
• Re-establish the connection using the Bluetooth device.
• While listening to music with the headphones, stop playback and press the button on the right or left unit to respond to an incoming call.
Noise beeping| • Due to weak Bluetooth signals or external signal interference. In this case, move away from wireless routers or  microwaves and move your headphone closer to the Bluetooth device.
• Avoid using the headphones for a long time, otherwise the sound will be intermittent, please reuse after a period of rest.
Listen to music when the battery is discharged| • Even in wired mode, the battery power need to use, the headphones do not support the use of no power.
No sound from a device connected by the  back-up audio cable| • Secure the ends of the back-up audio cable.
• Increase the volume on your headphones, your mobile device and music source.
• Connect another device (see page 11).
---|---
Poor sound quality from a device connected by audio cable| • Secure the ends of the back-up audio cable.
• Connect another device (see page 11).
Battery won’t charge| • Secure the ends of the USB charging cable.
• Try another charging source.
• If your headphones have been exposed to high or low temperatures, let the headphones return to room temperature and try charging again.
Noise cancelling function doesn’t work| • Make sure that the noise canceling function is turned on.
• Are the ears all wrapped and re-equipped. Adjust the earpad position to fit your ears. If the earmuffs are loose, re-set the ear.
• Eliminate low frequency noise? The noise canceling function is effective in low frequency ranges such as airplanes,  trains, offices, near air- conditioning, and is not as effective for higher frequencies, such as human voices.

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the  user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

References

• COWIN® | Official Website | You, Music, Nothing in the Way

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