Thermador PCG486WD Professional Series Gas Rangetop User Guide

: June 9, 2024
: Thermador

Table of Contents

IMPORTANT SAFETY INSTRUCTIONS
Preventing material damage
Environmental protection and energy-saving
Familiarizing yourself with your appliance
Before using for the first time
Rangetop operation
Electric griddle
Cleaning and maintenance
Troubleshooting
Disposal
Customer Service
STATEMENT OF LIMITED PRODUCT WARRANTY
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Thermador PCG486WD Professional Series Gas Rangetop User Guide

IMPORTANT SAFETY INSTRUCTIONS

Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury to persons. When using kitchen appliances, basic safety precautions must be followed including those in the following pages.

Safety definitions
Here you can find explanations of the safety signal words used in this manual.

WARNING This indicates that death or serious injuries may occur as a result of non-observance of this warning.

CAUTION This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.

NOTICE : This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note : This alerts you to important information and/or tips.

General information
This Use and Care Guide explains the basics of operating your appliance and those safety measures that must be followed. For complete and safe installation information, refer to the Installation Instructions included with the appliance. All product manuals may be downloaded online at
www.thermador.com/us/support/owner- manuals.
INSTALLER: Please leave these instructions with this unit for the owner.
OWNER: Please retain these instructions for future reference. Read all safety instructions before operating the appliance. Have the installer show you where the electric circuit breaker and the gas supply shut-off valve are located so you know how and where to turn off the gas and electricity to the appliance.

Safe use
WARNING
ALL APPLIANCES

Proper installation – Be sure your appliance is properly installed and grounded by a qualified technician.
Never use your appliance for warming or heating the room.
Do not leave children alone – Children should not be left alone or unattended in area where an appliance is in use. They should never be allowed to sit or stand on any part of the appliance.
Wear proper apparel – Loose-fitting or hanging garments should never be worn while using the appliance.
User servicing – Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be referred to an authorized service provider.
Storage in or on appliance – Flammable materials should not be stored in or near the appliance. To eliminate risk of burns or fire caused by reaching over heated surface units, cabinet storage located above the surface units should be avoided.
Do not use water on grease fires – Smother fire or flame or use dry chemical or foam-type extinguisher.
Use only dry potholders – Moist or damp potholders on hot surfaces may result in burns from steam. Do not let a potholder touch hot heating elements. Do not use a towel or other bulky cloth.

WARNING
SURFACE COOKING UNITS

Use proper pan size – This appliance may be equipped with surface burners of different sizes. Select utensils having flat bottoms large enough to cover the surface burner. The use of undersized utensils will expose a portion of the burner to direct contact and may result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency. The flame size should not extend beyond the edge of the cooking utensil. This instruction is based on safety considerations.
Never leave surface burners unattended at high heat settings – Boil-over causes smoking and greas spillovers that may ignite.
If applicable, make sure drip trays are in place – Absence of these trays during cooking may subject wiring or components underneath to damage.
Protective liners – Do not use aluminum foil to line oven bottoms. Improper installation of these liners mayresult in a risk of electric shock, or fire.
Glazed cooking utensils – Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for range-top service without breaking due to the sudden change in temperature.
Utensil handles should be turned inward and not extend over adjacent surface units – To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.
Clean the cooktop with caution – If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burns. Some cleaners can produce noxious fumes if applied to a hot surface.
Do not soak removable heating elements – Heating elements should never be immersed in water.

WARNING
DEEP FAT FRYERS

Use extreme caution when moving a grease kettle or disposing of hot grease.

WARNING
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns.

During and after use, do not touch, or let clothing, potholders, or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among these areas are the cooktop and areas facing the cooktop.

WARNING
VENTILATING HOODS

Clean ventilating hoods frequently – Grease should not be allowed to accumulate on hood or filter.
This appliance should not be installed with a ventilation system that directs air in a downward direction toward the appliance. This type of ventilation system may cause ignition and combustion problems with the appliance resulting in personal injury, property damage, or unintended operation. Ventilating systems that direct the air upwards do not have any restriction. An air curtain or other overhead range hood, which operates by blowing a downward airflow onto a range, shall not be used in conjunction with a gas range unless the hood and range have been designed and tested in accordance with the Standard for Domestic Gas Ranges, ANSI Z21.1 • CSA 1.1, and listed by an independent testing laboratory for combination use.
When flambéing foods under the hood, turn the fan on.

WARNING
IN CASE OF AN ELECTRICAL FAILURE

If a gas control knob is turned ON and there is no electrical power to operate the electronic igniters on the burners, turn OFF the gas control knob and wait 5 minutes for the gas to dissipate before lighting the burner manually.
To light the burners manually, carefully hold a lighted match to the burner ports and turn the gas control knob to HI. During a power failure, you can use the standard burners, but each must be lit with a match.
Do not attempt to light an XLO® burner manually. These burners are equipped with the ExtraLow® feature and cannot be lit manually

CAUTION
Do not store items of interest to children in cabinets above an appliance or on the backguard of an appliance. Children climbing on the appliance to reach items could be seriously injured.

WARNING
Do not allow meat probes or other utensils to come into contact with the heating elements.

WARNING
Do not use the grill plate accessory for cooking excessively fatty meats or products which promote flare-ups.

WARNING
When cooking fatty or oily foods on burners or the griddle, adjacent gas burners can ignite airborne fumes. Use caution to avoid burns.

WARNING
DO NOT store or use corrosive chemicals, vapors, flammables, or nonfood products in or near this appliance. It is specifically designed for use when heating or cooking food. The use of corrosive chemicals while heating or cleaning will damage the appliance and could result in injury

NOTICE:
There is a possibility to discolor the back wall under certain cooking conditions.

WARNING
Storage in or on appliance – Flammable materials should not be stored in or near the appliance.

DO NOT store or use corrosive chemicals, vapors, flammables, or nonfood products in or near this appliance. It is specifically designed for use when heating or cooking food. The use of corrosive chemicals while heating or cleaning will damage the appliance and could result in injury
A manual valve must be installed in an accessible location in the gas piping external to the appliance for the purpose of turning on or shutting off gas to the appliance.
In the event a burner goes out and gas escapes, open a window or a door. DO NOT attempt to use the appliance until the gas has had time to dissipate. Wait at least 5 minutes before using the appliance.
The maximum depth of cabinets installed above cooking surface must be 13” (330 mm). For Massachusetts installations:
Installation must be performed by a qualified or licensed contractor, plumber or gas fitter qualified or licensed by the state, province or region where this appliance is being installed.
Shut-off valve must be a “T” handle gas cock.
Flexible gas connector must not be longer than 36″ (914 mm).

State of California Proposition 65 Warnings
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

Preventing material damage

Preventing rangetop damage
NOTICE:
OPERATIONAL FAULT.

Always turn the control knob to the OFF position when the appliance is not being used. Overheating can damage the cookware.
Do not heat empty pots or pans. Aluminum foil and plastic melt on hot burners.
Do not let aluminum foil or plastic come into contact with hot burners. A build-up of heat may damage the appliance.
Never cover the cooktop, for example with aluminum foil or oven protectors.
Do not place roasters, frying pans or grill stones on more than one burner at a time.
Only use the accessories specified. Acidic liquids such as lemon juice or vinegar may damage the surface finish of the appliance.
Remove spilled liquids immediately. Use caution while the burners are still hot. Heat may cause damage to adjacent appliances or furniture. If the appliance is in operation for an extended period, heat and moisture will be generated. Additional ventilation is required.
Open the window or switch on an extractor hood that discharges the extracted air and moisture outside the building.

Environmental protection and energy-saving

Disposal of packaging
The packaging materials are environmentally compatible and can be recycled.

Sort the individual components by type and dispose of them separately.

Saving energy when using the cooktop
If you follow these tips, your appliance consumes less energy. Select a cookware diameter that matches the burner. Center the cookware on the burner.
Tip: Cookware manufacturers usually state the top diameter of the cookware. The diameter of the cookware base is usually smaller.

The energy is targeted at the cookware. If you use cookware that is too small, energy is wasted. If the cookware is too large, much energy is used to heat up the cookware. Close cookware with a fitting lid.
Cooking without a lid consumes more energy. Only lift the lid when necessary.
If you lift the lid, a lot of energy can escape.

Familiarizing yourself with your appliance

Appliance
Here you can find an overview of the parts of your appliance.
Note : The graphics are representative. Your appliance may have different graphic or design appearances.

OVERVIEW

Island trim included or low backguard ordered separately See Installation Guide concerning spacing behind the rangetop when using the rangetop with the island trim.
STAR® burners
Burner grates
Griddle
Griddle tray
Panel light switch
Control knobs and bezels
LED panel light

Before using for the first time

Carry out these steps before using your appliance.

The appliance must be properly installed by a qualified service provider before use.
Read and understand all safety precautions → Page 3 and information in the Use and Care Guide prior to operating.
This Use and Care Guide covers several models. Not all features are available on all models.

Burner cap placement
The burner caps must be properly placed for the cooktop to function properly. If the burner cap is not properly placed, one or more of the following may occur:

Burner flames are too high
Flames shoot out of the burners
Stainless steel discolorations
Burners do not ignite
Burner flames light unevenly
Burner emits gas odor

Placing the burner caps
Each cap has a letter (B, D, or F) cast in the underside of the cap that corresponds to a letter (B, D, or F) cast in the burner base that is attached to the appliance.

Place each burner cap on its correct burner base per its corresponding letter designation.
Place the burner cap gently on top of base so that the prongs of the burner base fit snugly into the groove of the burner cap.
Check each burner to make sure there is no gap between the burner cap and burner base.
- Gently try to move the burner caps from side to side to check if the caps are properly placed on the burner bases.
- When properly placed, each burner cap rests flat on top of its burner base, and completely covers the star-shape of the burner base when viewed from the top.

Placing the burner grates
For proper combustion do not use the rangetop without the burner grates in place.

Place the burner grates flat-side down and align them into the rangetop recess.
The burner grates should rest flush against each other and against the sides of the recess

Register your appliance
Register your Thermador product to access your product related information. For product registration information see
→ “Customer Service”,

Rangetop operation

Here you will find out everything you need to know about operating your rangetop.

Turning on a burner

CAUTION
DO NOT touch the burners when the igniters are sparking.

WARNING
Escaping gas can ignite.
If the burner does not turn on after 15 seconds, turn off the control knob and open the door or window in the room. Wait at least 1 minute before igniting the burner again.

Automatic re-ignition
Each burner has its own electronic igniter that sparks when the burner is turned on. Each burner should light in four seconds or less.

If a burner does not light, check to see that the cap is positioned correctly on the base.
If one or more burners blow out, the electronic igniter automatically activates to re-light the flame. Do not touch the burners when the igniters are active.

ExtraLow® feature
The XLO feature cycles the burner flame on and off in various increments to maintain a very low temperature. The 60-second revolution (as low as 10 seconds on and 50 seconds off) allows you to keep your food warm with less stirring than a conventional burner on a simmer. To vary the amount of XLO heat to suit the food and quantity, you can set the control knob anywhere within the XLO range marked on the knob. When on simmer, the XLO STAR® burners will have a slightly higher flame than the simmer on the standard STAR® burners. This operation is normal.

Extra Low feature

Electric griddle

Operating the electric griddle
NOTICE:
DO NOT heat cookware on the griddle surface. Take care to avoid scratching or gouging the surface. DO NOT cut food directly on the griddle plate.

Griddle cooking recommendations
Level foods to a uniform thickness to ensure even cooking.

Food 12″ griddle 24″ griddle
Bacon, sausage patties HI MED HI
Hamburgers HI HI
Sirloin steak HI HI
Pork chops HI MED HI
Turkey burgers HI HI
Fried eggs MED MED
Pancakes MED HI MED HI
Fried rice MED HI MED HI
Grilled cheese sandwich MED HI MED HI

Seasoning the griddle plate
Seasoning is a process by which a layer of animal fat or vegetable oil is applied and baked into the cookware. If the griddle plate seems to lose its non-stick abilities over time, seasoning can help regain the griddle’s non- stick properties.

Note: The 24″ griddle plate is too wide to fit in the oven cavity. Follow the instructions in this section if your appliance has a 12″ griddle plate.

The griddle plate must be clean and all residue removed before the griddle plate is seasoned.
- Before seasoning or re-seasoning your griddle plate, buff off any residue with a mixture of coarse salt and a small amount of white vinegar.
- Rinse well with clean water.
- Dry the griddle plate thoroughly.
Use a paper towel to apply a thin, even coating of lard, shortening, or olive oil to the griddle surface.
Bake the griddle plate in the oven at 350°F (175°C) for 1 hour.
Remove the griddle plate from the oven and allow to cool to room temperature.
Apply another layer, bake and let cool at least 2 more times.

Cleaning and maintenance

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. For more cleaning recommendations and tips to get the most out of your appliance, refer to the website:
USA: www.thermador.com/us/support/customer- care
Canada: www.thermador.ca/en/support/customer- care

WARNING
Clean Cooktop With Caution.

If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn.
Some cleaners can produce noxious fumes if applied to a hot surface.
Do not clean the appliance while it is still hot.
For customers in the USA: You can purchase suitable cleaners from Customer Support or in our online shop www.thermador.com/us/accessories.
For customers in Canada:WARNING Clean Cooktop With Caution.
If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn.
Some cleaners can produce noxious fumes if applied to a hot surface.
Do not clean the appliance while it is still hot.
For customers in the USA: You can purchase suitable cleaners from Customer Support or in our online shop www.thermador.com/us/accessories.
For customers in Canada:

General cleaning tips
Only use suitable cleaning agents to avoid damage to the appliance surfaces.

Suitable cleaners
Use the mildest cleaning procedure that will do the job efficiently and effectively. Some cleaners of the same type are harsher than others. Try on a small inconspicuous area first

Cleaning recommendations
Clean only those parts of your range that are listed in this cleaning chart.

Always rub metal finishes in the direction of the polish lines for maximum effectiveness and to avoid marring the surface.
Use only clean soft cloths, sponges, paper towels, fibrous brushes, plastic, non-metal or steel wool soap pads for cleaning and scouring, as recommended on the chart.
Most exterior parts of this appliance can be cleaned with hot sudsy water (except the various items specifically identified otherwise). When rinsing is required, rinse thoroughly.
Always wipe dry immediately to avoid water marks.

Avoid these cleaners

Do not use commercial oven cleaners such as Easy Off®1 . They may damage the oven finish or parts.
DO NOT USE CHLORINE BASED CLEANERS.

Troubleshooting

You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair visits.

WARNING
Improper repairs are dangerous.

Only authorized service providers should repair the appliance.
If the power cord of this appliance becomes damaged, it must be replaced by the manufacturer, the manufacturer’s Customer Service, or an authorized service provider in order to prevent injury.
Only original spare parts may be used to repair the appliance.
If the appliance has an issue, call Customer Service.

Disposal

Disposal of your old appliance
Environmentally compatible disposal allows valuable raw materials to be recycled.

Unplug the appliance from the power supply.
Cut through the power cord.
Dispose of the appliance in an environmentally responsible manner. Information about current disposal methods can be obtained from your specialist dealer or local authority.

Customer Service

With any warranty repair, we will make sure your appliance is repaired by an authorized service provider using genuine replacement parts. We use only genuine replacement parts for all repairs. Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty, from your retailer, or on our website. If you contact the Customer Service, you will need the model number (E-Nr.) and the production number (FD) of your appliance.
USA:
1-800-735-4328
www.thermador.com/support
www.thermador.com/us/accessories
CA:
1-800-735-4328
www.thermador.ca
www.thermador.ca/en/support/filters-cleaners- accessories

Model number (E-Nr.) and production number (FD)
You can find the model number (E-Nr.) and the production number (FD) on the appliance’s rating plate. Making a note of your appliance’s details and the Customer Service telephone number will enable you to find them again quickly.

Rating plate location
The rating plate is located as indicated in the figure below.

Rating plate location

Product registration
Register your Thermador product to access to your product related information.

Take a photo of the camera icon on the registration card, including the points ( ).
Text the photo to 21432. (USA only, text and data rates may apply.)
Mail in the completed product registration card to the address printed on the card.
Register your product online at
US: www.thermador.com
Canada: www.thermador.ca
Call Thermador Customer Service at 1-800-735-4328.

STATEMENT OF LIMITED PRODUCT WARRANTY

What this warranty covers & Who it applies to
The limited warranty provided by BSH Home Appliances (“Thermador“) in this Statement of Limited Product Warranty applies only to the Thermador appliance sold to you (“Product“), provided that the Product was purchased:

For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
New at retail from a BSH authorized dealer or directly from BSH (not a display, “as is”, or previously returned model), and not for resale, or commercial use.
Within the United States or Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty.
Please make sure to register your Product; while not necessary to effectuate warranty coverage, it is the best way for Thermador to notify you in the unlikely event of a safety notice or product recall.

How long the warranty lasts
Thermador warrants that the Product is free from defects in materials and workmanship for a period of seven hundred and thirty (730) days from the date of the original delivery. The foregoing timeline begins to run upon the date of original delivery, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chips, dents, or other damage to the finish) of the Product, for a period of sixty (60) days from the date of delivery or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen

Repair/replace as your exclusive remedy

During this warranty period, Thermador or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Thermador will replace your Product (upgraded models may be available to you, in Thermador’s sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Thermador at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Thermador’s sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Thermador authorized service provider during normal business hours. For safety and property damage concerns, Thermador highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Thermador will have no responsibility or liability for damage resulting from repairs or work performed by a non-authorized service provider. Authorized service providers are those persons or companies that have been specially trained on Thermador products, and who possess, in Thermador’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agen ts, partners, affiliates or representatives of Thermador). Nevertheless, taking your product to be serviced by a repair shop that is not affiliated with or an authorized dealer of Thermador will not void this warranty. Also, using third-party parts will not void this warranty. Notwithstanding the foregoing, Thermador will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Thermador would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call. Further, to the extent you have installed the Product in a difficult-to-access location or have otherwise installed temporary or permanent fixtures that create barriers to accessing or removing the Product, Thermador will not incur any liability for, or have responsibility, for work or costs associ

Warranty exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of Thermador, including without limitation, one or more of the following: ¡ Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water- going vessels).

Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including selfperformed “fixing” or exploration of the appliance’s internal workings).
Adjustment, alteration or modification of any kind.
A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.
Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing.
Removal and replacement of trim or decorative panels that interfere with servicing the Product.
Damage or defects caused by labor or parts installed by any non-authorized service provider, unless approved by Thermador before service is performed.