Dell WD19S-180W Docking Station User Guide

Dell WD19S-180W Docking Station

Introduction

The Dell Docking Station WD19S is a device that links all your electronic devices to your system using a cable interface. Connecting the system to the docking station allows you to access all peripherals (mouse, keyboard, stereo speakers, external hard drive, and large-screen displays) without having to plug each one into the system.

CAUTION: Update your system’s BIOS, graphic drivers, and the Dell Docking Station WD19S drivers to the latest versions available at www.dell.com/support BEFORE using the docking station. Older BIOS versions and drivers could result in your system not recognizing the docking station or not functioning optimally. Always check if any recommended firmware is available for your docking station at www.dell.com/support.

Package contents

Your docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (see your invoice for contact information) if something is missing.

Table 1. Package contents

Hardware requirements

Before using the docking station, ensure that your system has a DisplayPort over USB Type-C designed to support the docking station.

NOTE: Dell Docking stations are supported with select Dell systems. See the Dell Commercial Docking Compatibility Guide for the list of supported systems and recommended docking.

Identifying Parts and Features

Figure 1. Top view

Sleep/Wake up/Power button

NOTE: The dock button is designed to replicate your system’s power button. If you connect the Dell Docking Station WD19S to supported Dell systems, the dock button works like your system’s power button and you can use it to power on/sleep/force shutdown the system.
NOTE: The dock button is not functional when connected to unsupported Dell systems or non-Dell systems.

Figure 2. Front view

1. USB 3.1 Gen1/Gen2 Type-C port
2. USB 3.1 Gen1 port with PowerShare

Figure 3. Left view

1. Wedge-shaped lock slot
2. Kensington lock slot

Figure 4. Back view

1. DisplayPort 1.4 (2)
2. HDMI2.0 port
3. USB 3.1 Gen1/Gen2 Type-C port with DisplayPort 1.4
4. USB 3.1 Gen1 port (2)
5. Network connector (RJ-45)
6. Power connector

Figure 5. Bottom view

1. Service tag label

Important Information

Dell Docking Station drivers (Realtek USB GBE Ethernet Controller Driver) are required to be installed before using the docking station for full functionality. Dell recommends updating the system BIOS and graphics driver to the latest version before using the docking station. Older BIOS versions and drivers could result in the docking station not being recognized by your system or not functioning optimally.

Dell highly recommends the following applications to automate the installation of BIOS, firmware, driver, and critical updates specific to your system and docking station:

• Dell | Update – for Dell XPS, Inspiron, or Vostro systems only.
• Dell Command | Update – for Dell Latitude, Dell Precision, or XPS systems.

These applications are available for download on the Drivers & Downloads page for your product at www.dell.com/support

Updating the Dell Docking Station WD19S driver set
To fully support the new generation Dell Docking Station WD19S, it is highly recommended to install the following BIOS/Drivers on a 64–bit Windows operating system:

1. Go to www.dell.com/support and click Detect Product to Autodefect your product, or enter your system’s Service Tag in the Enter a Service Tag or Express Service Code field, or click View Products to browse to your system model.

2. Flash the latest BIOS available for the system. This is available for download at dell.com/support under the “BIOS” section. Restart the system before the next step.

3. Install the latest Intel HD/NVIDIA/AMD Graphics drivers available for the system. This is available for download at
   www.dell.com/support/drivers. Restart the system before the next step.

4. Install the Realtek USB GBE Ethernet Controller Driver for Dell Dock WD19S available for your system. This is available for download at dell.com/support under the “Docks/Stand” section.

Quick Setup of Hardware

Steps

1. Update your system’s BIOS, graphics, and drivers from www.dell.com/support/drivers.

2. Connect the AC adapter to a power outlet. Then, connect the AC adapter to the 7.4 mm DC-in power input on the Dell Docking Station WD19S.
   Figure 6. Connecting the AC Adapter

3. Connect the USB Type-C connector to the system. Update the Dell Docking Station WD19S firmware from www.dell.com/support/drivers.
   Figure 7. Connecting the USB Type-C connector

4. Connect multiple displays to the docking station, as needed.
   Figure 8. Connecting the multiple displays

Setup of External Monitors

Topics:

• Updating the graphics drivers for your computer
• Configuring your Monitors
• Display bandwidth
• Display Resolution Table

Updating the graphics drivers for your computer
The Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, it is recommended that Dell graphics drivers applicable to your computer be installed from dell.com/support under the “Video” section

NOTE:

1. For nVidia Discrete Graphics solutions on the supported Dell systems:
   a. First, install the Intel Media Adapter Graphics Driver applicable to your computer.
   b. Second, install the nVidia Discrete Graphics Driver applicable to your computer.

2. For AMD Discrete Graphics solutions on the supported Dell systems:
   a. First, install the Intel Media Adapter Graphics driver applicable to your computer.
   b. Second, install the AMD Discrete Graphics driver applicable to your computer.

Configuring your Monitors

If connecting two displays, follow these steps:

Steps

1. Click the Start button, and then select Settings.
2. Click System and select Display.
3. Under the Multiplay displays section, select Extend these displays.

Display bandwidth
External monitors require a certain amount of bandwidth to work properly. Monitors with higher resolution require more bandwidth.

• DisplayPort High Bit Rate 2 (HBR2) is 5.4 Gbps maximum link rate per lane. With DP overhead, the effective data rate is 4.3 Gbps per lane.
• DisplayPort High Bit Rate 3 (HBR3) is 8.1 Gbps maximum link rate per lane. With DP overhead, the effective data rate is 6.5 Gbps per lane.

Table 2. Display bandwidth

Display Resolution Table

Table 3. WD19S

Display Port Available Bandwidth| Single Display (maximum resolution)| Dual Display (maximum resolution)| Triple Display (maximum resolution)
---|---|---|---
HBR2 (HBR2 x2 lanes – 8.6 Gbps)| DP1.4/HDMI2.0/ MFDP Type-C: 4K (3840 x 2160) @30

Hz

| ●    DP1.4 + DP1.4: FHD (1920 x 1080)

@60 Hz

| ●    DP1.4 + DP1.4 + HDMI2.0:

○    1 x FHD (1920 x 1080)

@60 Hz

○    2 x HD (1280 x 720)

@60 Hz

Display Port Available Bandwidth| Single Display (maximum resolution)| Dual Display (maximum resolution)| Triple Display (maximum resolution)
---|---|---|---
| | ●    DP1.4 + HDMI2.0: FHD (1920 x 1080)

@60 Hz

●    DP1.4 + MFDP Type-C: FHD (1920 x 1080) @60 Hz

| ●    DP1.4 + DP1.4 + MFDP Type-C:

○    1 x FHD (1920 x 1080)

@60 Hz

○    2 x HD (1280 x 720)

@60 Hz

HBR3 (HBR3 x2 lanes – 12.9 Gbps)| DP1.4/HDMI2.0/ MFDP Type-C: 4K (3840 x 2160) @60

Hz

| ●    DP1.4 + DP1.4: QHD (2560 x

1440. @60 Hz

●    DP1.4 + HDMI2.0: QHD (2560 x

1440. @60 Hz

●    DP1.4 + MFDP Type-C: QHD (2560 x 1440) @60 Hz

| ●    DP1.4 + DP1.4 + HDMI2.0: FHD (1920 x 1080) @60

Hz

●    DP1.4 + DP1.4 + MFDP Type-C: FHD (1920 x 1080) @60 Hz

• NOTE: HDMI2.0 and MFDP (Multi-Function DisplayPort) Type-C ports on the back of all docks in the WD19S family are toggled. HDMI2.0 and MFDP Type-C cannot support dual monitors simultaneously. Only one of these ports can be used as a display device at a time.
• NOTE: If higher-resolution monitors are used, the Graphics driver makes a judgment based on monitor specifications and display configurations. Some resolutions may not be supported and so will be removed from the Windows Display Control Panel.
• NOTE: Linux operating system is unable to physically turn off the built-in display, the external display numbers will be one less than the display numbers listed in the above tables. If the Display Port Data Rate is HBR2, then, the maximum resolution that Linux supports is 8192 x 8192 (counted with built-in display plus external display).
• NOTE: Resolution support is also dependent on the monitor’s Extended Display Identification Data (EDID) resolution.  20 Setup

Removing the USB Type-C cable module

Prerequisites
The Dell Docking Station WD19S is shipped with the USB Type-C cable attached. To remove/change the cable module, follow these steps:

Steps

1. Turn over the docking station.
2. Remove the two M2.5 x 5 screws [1], and turn over the docking station [2].
3. Gently pull the cable module away from the docking station.
4. Lift and remove the USB Type-C cable module from its connector inside the docking station.

Technical specifications

Topics:

• LED Status Indicators
• Docking specifications
• Input/Output (I/O) Connectors
• Dell ExpressCharge and ExpressCharge boost overview

LED Status Indicators

Power Adapter LED

Table 4. Power Adapter LED indicator

Docking Status Indicator

Table 5. Docking Station LED Indicators

illuminate)

Table 6. Cable LED Indicators

100 Mb = Amber
1 Gb = Green + Orange

Table 7. RJ-45 LED Indicators

HDMI2.0 x1

Docking specifications

Table 8. Docking Specifications

●    Support Wake On LAN from S3, S4, or S5 sleep state with select Dell systems. See the platform setup guide for more details.

●    Support MAC Address Pass-Through with select Dell systems. See the platform setup guide for more details.

USB Ports| ●    Front USB 3.1 Gen1 x1: Dell PowerShare BC1.2; 2 A @ 5 V (max 10 W)

●    Front USB 3.1 Gen1/Gen2 Type-C: 1.5 A @ 5 V (max 7.5 W)

●    Rear USB 3.1 Gen1 x2: 0.9 A @ 5 V (max 4.5 W)

●    Rear USB 3.1 Gen1/Gen2 Type-C with DisplayPort 1.4 x1: 3 A @ 5 V (max 15 W)

DC-in Port| 7.4 mm DC-in port x1
USB Type-C cable length| 1 m
Power delivery| Dell systems

●    90 W power capability to Dell systems with 130 W AC-adapter

●    130 W power capability to Dell systems with 180 W AC-adapter

Non-Dell systems

●    90 W support for USB Power Delivery 3.0.

Button| ●    Sleep/Wakeup/Power  button

Table 9. Environment specifications

Non-operating:

●    Storage: -20°C to 60°C (-4°F to 140°F)

●    Shipping: -20°C to 60°C (-4°F to 140°F)

Relative humidity| Operating: 10% to 80% (non-condensing) Non-operating:

●    Storage: 5% to 90% (non-condensing)

●    Shipping: 5% to 90% (non-condensing)

Dimension| 205 mm x 90 mm x 29 mm
Weight| With 130W adapter: 590 g (1.30 lb) With 180W adapter: 590 g (1.30 lb)
VESA Mounting options| Yes—using Dell Docking station mounting kit

Table 10. Power adapter specifications

32°F to 104°F

| 0°C to 40°C

32°F to 104°F

Storage| -40°C to 70°C

-40°F to 158°F

| -40°C to 70°C

-40°F to 158°F

Input/Output (I/O) Connectors
The Dell Docking Station WD19S has the following I/O connectors: Table 11. I/O connectors

Dell ExpressCharge and ExpressCharge boost overview

• Dell ExpressCharge enables an empty battery to charge to 80% in about one hour when the system is turned off and to 100% in approximately two hours.
• Dell ExpressCharge Boost enables an empty battery to charge to 35% in 15 minutes.
• Metrics are created for system off given charge time with the system on has varied results.
• Customers must enable ExpressCharge mode in the BIOS or through Dell Power Manager to take advantage of these features.
• Check your Dell Latitude or Dell Precision system for the battery size using the table to determine compatibility.

Table 12. Dell ExpressCharge compatibility

Power Delivery to System| Max Battery Size for ExpressCharge| Max Battery Size for ExpressCharge Boost
---|---|---
90 W with 130 W adapter| 92 Whr| 53 Whr
130 W with 180 W adapter| 100 Whr| 76 Whr

Dell docking station firmware update

Standalone Dock Firmware Update Utility

NOTE: Information that is provided is for Windows users running the executable tool. For other operating systems or further detailed instructions see the WD19 admin guide available on www.dell.com/support.

Download the WD19S driver and firmware update from www.dell.com/support. Connect the dock to the system and start the tool in administrative mode.

1. Wait for all the information to be entered in the various Graphical User Interface (GUI) panes.
2. Update and Exit buttons are displayed in the bottom-right corner. Click the Update button.
3. Wait for all the component firmware update to complete. A progress bar is displayed at the bottom.
4. The update status is displayed above the payload information.

Table 13. Command-Line Options

For IT professionals and engineers, to get more information about the following technical topics, see the Dell Docking Station WD19S Administrator’s Guide:

• Step-by-step stand-alone DFU (Dock Firmware Update) and driver update utilities.
• Using DCU (Dell Command | Update) for driver download.
• Dock asset management locally and remotely through DCM (Dell Command | Monitor) and SCCM (System Center Configuration Manager).

Frequently asked questions

1. The fan is not working after connecting with the system.

   • The fan is triggered by temperature. The dock fan will not rotate until the dock is hot enough to trigger a thermal threshold.
   • Vice versa, if your dock is not cool enough, the fan will not stop even when you disconnect the dock from the system.

2. The dock does not work after high-speed fan noise.

   • When you hear a loud fan noise, it is warning you that the dock is in some kind of hot condition. For example, the
     vent in the dock may be blocked or the dock is working in a high working- temperature environment (> 35C), etc, Please eliminate these abnormal conditions from the dock. If you do not eliminate the abnormal condition, in a worst-case situation, the dock will shut down through the over-temperature protection mechanism. Once this happens, please unplug the Type-C cable from the system and remove the dock’s power. Then wait 15 seconds and plug in the dock power to recover the dock back online.

3. I hear a fan noise when I plug in the dock’s AC adapter.

   • This is a normal condition. The first time plugging in the dock’s AC adapter will trigger the fan to rotate, but it will subsequently turn off very soon.

4. I hear loud fan noise. What’s wrong?

   • The dock fan is designed with five different rotate speeds. Normally, the dock will work on low fan speed. If you put the dock in a heavy loading, or in a high working-temperature environment, the dock fan may have a chance to work at a high speed. But, this is normal and the fan will work at a low/high speed depending on the work loading.
     Table 14. Fan states** State| State name| Fan speed (rpm)**
     ---|---|---
     0| Fan off| Off
     1| Fan minimum| 1900
     2| Fan low| 2200
     3| Fan medium| 2900
     4| Fan medium-high| 3200
     5| Fan high| 3600

5. What is the charging station feature?

   • The Dell Docking Station WD19S can charge your mobile or power bank even without being connected to the system. Just make sure your dock is connected to external power. The dock fan will rotate automatically if the dock gets too warm. This is a normal working condition.

6. Why does the hardware installation window show up when I plug in a USB device to the docking station’s ports?

   • When a new device is plugged in, the USB hub driver notifies the Plug and Play (PnP) manager that a new device was detected. The PnP manager queries the hub driver for all of the device’s hardware IDs and then notifies the Windows OS that a new device needs to be installed. In this scenario, the user will see a hardware installation window.
     https://msdn.microsoft.com/en-us/windows/hardware/drivers/install/step-1–the- new-device-is-identified https://msdn.microsoft.com/en-us/windows/hardware/drivers/install /identifiers-for-usb-devices

7. Why do the peripheral devices, which are connected to the dock station, become unresponsive after recovering from a power loss?

   • Our Dell dock is designed to operate on AC power only and it does not support the system power source back (powered by a system Type-C port). A power loss event will make all devices on the dock fail to work. Even when you restore the AC power, the dock may still not function properly because the dock still needs to negotiate a proper power contract with the system’s Type-C port and establish a system EC-to-dock-EC connection.

Troubleshooting the Dell Docking Station WD19S

Topics:

• Symptoms and solutions

Symptoms and solutions

Table 15. Symptoms and solutions

No video on the monitors that are attached to the High Definition Multimedia Interface (HDMI), or DisplayPort (DP) port on the docking station.| ● Ensure that the latest BIOS and drivers for your system and the docking station are installed on your system.

●    Ensure that your system is connected to the docking station securely. Try to disconnect and reconnect the docking station to the notebook system.

●    Disconnect both ends of the video cable and check for damaged/bent pins. Securely re-connect the cable to the monitor and docking station.

●    Ensure the video cable (HDMI, or DisplayPort) is connected properly to the monitor and the docking station. Ensure to select the correct video source on your monitor (see your monitor’s documentation for more information about changing the video source).

●    Check the resolution settings on your system. Your monitor may support higher resolutions than what the docking station can support. See the Display Resolution Table for more information about maximum resolution capacity.

●    If your monitor is connected to the docking station, the video output on your system may be disabled. You can enable the video output using the Windows Control Panel or see the User Guide of your system.

●    If only one monitor is shown, while the other is not, go to Windows Display Properties, and under Multiple Displays , select the output for the second monitor.

●    Using Intel graphics and using the system LCD, only two additional displays can be supported.

●    For NVIDIA or AMD discrete graphics, the dock supports three external displays plus the system LCD.

●    Try with a different monitor and cable that is known to be good, if possible.

The video on the attached monitor is distorted or flickering.| ●    Reset the monitor to Factory Defaults. See the User Guide of your monitor for more information about how to reset the monitor to factory defaults.

●    Ensure that the video cable (HDMI, or DisplayPort) is connected securely to the monitor and the docking station.

●    Disconnect and reconnect the monitor/s from the docking station.

and then removing the power adapter from the dock. Then, power on the docking station by

connecting power adapter to the dock before connecting the Type-C cable to your system.

●    Undock and reboot the system if, the above steps do not work.

The video on the attached monitor is not displaying as an Extended Monitor.| ● Ensure that the Intel HD Graphics driver is installed in the Windows Device Manager.

●    Ensure that the nVidia or AMD Graphics driver is installed in the Windows Device Manager.

●    Open the Windows Display Properties and go to Multiple Displays control to set the display to the extended mode.

The USB ports are not functioning on the docking station.| ●    Ensure that the latest BIOS and drivers for your system and the docking station are installed on your system.

●    If your BIOS Setup has a USB Enabled/Disabled option, ensure it is set to Enabled.

●    Verify if the device is detected in Windows Device Manager and that the correct device drivers are installed.

●    Ensure that the docking station is connected securely to the notebook system. Try to disconnect and reconnect the docking station to the system.

●    Check the USB ports. Try plugging the USB device into another port.

●    First power off the docking station by disconnecting the Type-C cable and then removing the power adapter from the dock. Then, power on the docking station

by connecting the power adapter to the dock before connecting the Type-C cable to your system.

The High-Bandwidth Digital Content Protection (HDCP) content is not displayed on the attached monitor.| ●    Dell Dock supports HDCP up to HDCP 2.2.

NOTE: User’s monitor/display must support HDCP 2.2

The LAN port is not functioning.| ●    Ensure that the latest BIOS and drivers for your system and the docking station are installed on your system.

●    Ensure that the RealTek Gigabit Ethernet Controller is installed in the Windows Device Manager.

●    If your BIOS Setup has a LAN/GBE Enabled/Disabled option, ensure it is set to Enabled

●    Ensure that the Ethernet cable is connected securely on the docking station and the hub/router/firewall.

●    Check the status LED of the Ethernet cable to confirm connectivity. Re- connect both ends of the Ethernet cable if the LED is not lit.

●    First power off the docking station by disconnecting the Type-C cable and then removing the power adapter from the dock. Then, power on the docking station

by connecting the power adapter to the dock before connecting the Type-C cable to your system.

The cable LED is not ON after it is connected to your host.| ●    Ensure the WD19S is connected to AC power.

●    Ensure that the system is connected to the docking station. Try to disconnect and re-connect again with the docking station.

USB port has no function in a pre-OS environment.| ●    If your BIOS has a USB Configuration page, ensure that the following options are checked:

●    1. Enable USB Boot Support

page, select Enabled w / P X E.

●    If your BIOS Setup on your system has an USB Configuration page, ensure that the following options are checked:

●    1. Enable USB Boot Support

USB Boot does not function.| ●    If your BIOS has an USB Configuration page, ensure that the following options are checked:

●    1. Enable USB Boot Support

●    2. Enable External USB Port

AC Adapter is displayed as “Not Installed” in the Battery Information page of the Dell BIOS Setup when the Type-C cable is connected.| ●    1. Ensure the Dell Docking Station WD19S is connected properly to its own adapter (130 W or 180 W).

●    2. Ensure the cable LED of your docking station is ON.

●    3. Disconnect and re-connect the (Type-C) cable to your system.

Peripherals connected to the docking station do not work in a pre-OS environment.| ●    If the BIOS Setup on your system has an USB Configuration page, check the following option to enable docking station function in a pre- OS environment:

●    Enable External USB Port

Alert message “You have attached an undersized power adapter to your system” is displayed when the docking station is connected to your system.| ● Ensure that the docking station is connected properly to its own power adapter. Computer requiring more than 130 W power input must also be connected to their own power adapter for charging and operating at full performance.

●    First power off the docking station by disconnecting the Type-C cable and then removing power adapter from the dock. Then, power on the docking station by connecting the power adapter to the dock before connecting the Type-C cable to your system.

Undersized power adapter warning message that is displayed and cable LED are off.| ●    The docking connector has disconnected from the system’s USB ports. Reconnect the docking cable from the system, wait for 15 seconds or more, and then dock again.
No external display. USB or data and cable LED is off.| ●    The docking connector has disconnected from the system’s USB ports. Reconnect the docking connector.

●    Undock and reboot the system if the above steps do not work.

When system or dock is moved the cable LED turns off.| ●    Avoid moving the system/dock when the docking cable is connected to the system.
With Ubuntu 18.04, WIFI will be turned off when the docking station is connected to the system and the WIFI turns On again after rebooting the system.| ●    Please uncheck the option Control WLAN radio in BIOS.

●    Option is available in – Settings -> Power Management -> Wireless Radio Control.

Getting help

Topics:

• Contacting Dell

Contacting Dell

Prerequisites

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

About this task
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues:

Steps

1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.

FAQ’s

What purpose does a Dell dock WD19S serve?

Using a single USB Type-C (USB-C) cable, the Dell Docking Station WD19 and WD19S connect all of your electronic gadgets to your laptop.

How many displays can the Dell dock WD19S accommodate?

Up to four monitors* can be connected at once to the docking station (available on specific Dell laptops only). For further information on the supported resolution when attaching several monitors to the docking station, see the Display Resolution Table below.

What advantages do Dell docking stations offer?

You may connect your laptop to a variety of devices, including a mouse, keyboard, speakers, display, and Ethernet, using a docking station or port replicator.

Uses DisplayLink the Dell wd19s?

DisplayLink technology is used by Dell Universal or USB-C docks such the D6000S, WD19, UD22, and others. The USB-A or USB-C (USB 3.0 and above) ports used by these docking stations are functional.

Can the Dell WD19 accommodate two displays?

On the back of every dock in the WD19 family, ports 0 and MFDP (Multi-Function DisplayPort) are toggled. The simultaneous use of two monitors is not supported by MFDP Type-C or HDMI 2. 0. At any given moment, only one of these ports can be used as a display device.

Does the Dell wd19 dock charge the laptop?

Dell laptops with USB-C ports that support the alternative DisplayPort over USB-C mode are compatible with the Dell Docking Station WD19 and WD19S. Laptops with a Thunderbolt 3 connector are also compatible with the WD19 and WD19S docking station.

What is the Dell dock WD19S’s refresh rate?

0: One 1920 x 1080 @ 60 Hz FHD video.

Is the Dell dock functional without power?

Docked system is not powered, When an AC adapter is not plugged in, the system functions on battery power until the batteries are depleted, at which point it shuts off.

What serves as a docking station’s primary function?

A mobile device’s port count can be increased with office docking stations. This allows you to expand the capabilities of the mobile device without compromising mobility by connecting new peripherals or devices.

What is the wd19s warranty?

A standard, 3 Year Limited Hardware Warranty with Advanced Exchange6 is included with Dell Commercial Docks. Dell will send a replacement dock the following business day if the customer’s problem cannot be fixed over the phone.

Can two computers be docked at the same time?

You can use the docking station to connect up to two computers at once and switch between the two hosts with ease. One DisplayPort and one HDMI port may accommodate up to two 2560 x 1440 (60 Hz) or one 4K display, respectively (depending on host performance).

How can I start my Dell WD19s?

Remove the Type-C cable from the docking station to turn it off, and then take out the power adapter. Before attaching the Type-C cable to your system, turn on the docking station by plugging it into the dock.

My WD19s need to be reset.

Remove the Type-C cable from the docking station to turn it off, and then take out the power adapter. Before connecting the Type-C cable to your system, turn on the docking station by plugging the power adaptor into the dock. If the aforementioned fixes do not work, undock the system and restart it.

How do I connect my Dell dock WD19 to two monitors?

The Dock features two DisplayPort ports at the back for DisplayPort to DisplayPort connections (5) figure 2. Connect the DisplayPort so that one end is connected to the dock and the other to the monitor. Connect the second DisplayPort socket (5) figure 2 to the dock and the monitor’s opposite end if a second monitor is needed.

Can WD19 support three monitors?

Older Dell E Series Docking stations always supported three monitors, but recently we encountered a few instances where the WD19 Dell Docking station wouldn’t correctly support the third monitor — the third monitor operated at a considerably lower resolution.

Download this PDF Link:Dell WD19S-180W Docking Station User Guide

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>