blacklinesafety Blackline Live Built In Suite Analytics Reports User Manual

Blackline Live Built-In Suite Analytics Reports

Product Information: Blackline Analytics Technical User Manual

Blackline Analytics is a suite of built-in analytics reports, included in Blackline Live, that help users to understand the data being collected from their device fleet. The reports are updated every 3 to 24 hours, depending on the report.

Product Usage Instructions: Accessing Blackline Analytics

1. Navigate to live.blacklinesafety.com (U.S. domain) or eu.live.blacklinesafety.com (European domain), depending on the domain your organization is registered in.
2. Select “Menu” to bring up the navigation pane.
3. Select “Blackline Analytics” from the navigation pane.
4. Select the desired report from the available options.

Alternatively, you can create a bookmark in your browser for convenient access to Blackline Analytics at:

• https://live.blacklinesafety.com/ng/analytics (U.S. domain)
• https://eu.live.blacklinesafety.com/ng/analytics (European domain)

Product Usage Instructions: Navigating Report Visuals

After selecting a report within Blackline Analytics, users can navigate and interact with the report visuals using the following tools:

Visual Toolbar

The visual toolbar provides tools for interacting with the report visuals, including:

• Zoom In/Out
• Reset Zoom
• Download Report
• Share Report
• Full-Screen Mode

Drilling Through

Users can drill through the report visuals to access deeper levels of detail by:

• Right-clicking on a data point within the visual
• Selecting “Drill Through” from the context menu
• Selecting the desired drill-through option from the available list

Preview Tooltips

Users can preview tooltips for specific data points within the report visuals by hovering over the data point with their cursor.

Cross-Highlighting

Cross-highlighting allows users to highlight related data points within the report visuals by:

• Clicking on a data point within the visual to highlight it
• Related data points within the same visual and other visuals will also be highlighted

Additional Options

Additional options for interacting with report visuals include:

• Selecting “See Records” to view the underlying data for a specific data point
• Selecting “Filters” to apply or remove filters from the report
• Selecting “Visualizations” to change the type of visualization used in the report

Support

Additional support resources for Blackline Analytics are available in the following:

Glossary

A glossary of terms used within Blackline Analytics is available for reference.

Learn More

Additional learning resources, such as training videos and documentation, are available to help users learn more about working with Blackline Analytics.

Visit support.blacklinesafety.com to find support and training materials for Blackline Analytics.

Technical Support

Technical support is available for users experiencing issues with Blackline Analytics. Contact information is available through the provided support channels.

Contact our Technical Support team for assistance.

North America (24 hours)
Toll Free: 1-877-869-7212 | support@blacklinesafety.com

United Kingdom (8am-5pm GMT)
+44 1787 222684 | eusupport@blacklinesafety.com

International (24 hours)
+1-403-451-0327 | support@blacklinesafety.com

ACCESSING BLACKLINE ANALYTICS

Blackline Live includes a built-in suite of analytics reports that help you to understand the data being collected from your device fleet.

To access Blackline Analytics:

1. Navigate to live.blacklinesafety.com (U.S. domain) or eu.live.blacklinesafety.com (European domain), depending on which domain your organization is registered in.

2. Select Menu to bring up the navigation pane.

3. Select Blackline Analytics.
   Select the report of interest.

4. NOTE: Blackline Analytics reports are updated every 3 to 24 hours, depending on the report.
   

IMPORTANT: Another way to conveniently access Blackline Analytics is to create a bookmark in your browser at https://live.blacklinesafety.com/ng/analytics (U.S. domain) or https://eu.live.blacklinesafety.com/ng/analytics (European domain).

BLACKLINE ANALYTICS REPORT STRUCTURE

NOTE: Blackline Analytics reports are best viewed on a desktop computer or laptop.

Blackline Analytics reports help you to visualize the data collected from your device fleet. Each report is focused on different applications of your Blackline Safety devices, including event and alert counts and location, usage and compliance data, and trends over time. Blackline Analytics reports are composed of:

1. Report pages
   A collection of related report visuals that delivers information about your device fleet.

2. Report visuals
   Charts, maps, and tables provide visual representations of the data collected by your devices.

3. Report tabs
   Navigate between report pages.

4. Full-screen button
   Make the report full-screen and remove menus and navigation panes. Press ESC to exit the full-screen display.

5. Reset page button
   Remove all report filters and return the page to its default state.

6. Report filters
   Apply filters to only show the selected data across the entire report. Multiple filters can be applied at the same time and can be removed individually (e.g., filter by a date range, username, device ID, or alert type).

7. Search field
   Find specific information by entering a search term to filter the report on.

8. Tooltips
   Display information about a chart, table, or tool by hovering your mouse over the information icon.

NAVIGATING REPORT VISUALS

Interact with each visual (customized chart, map, or table) to get detailed insight about some aspect of your device fleet’s performance and behavior using the Visual toolbar, Tooltip previews, or Additional options menu.

IMPORTANT: You can only see data for devices that you have access to in Blackline Live. For example, if you can only see one group in your organization, you can only see data for those devices in Blackline Analytics.

VISUAL TOOLBAR
Click anywhere on a visual to access tools that allow you to interact with the data. Depending on the visual, tools that are available include:

Drill up
Display the visual organized one level up in the hierarchy.

Drill down
Display the visual organized one level down in the hierarchy.

Drill down on click
Click to activate; select a visual to drill down on only the selected data.

Expand hierarchy
Display the visual with an additional level of hierarchy applied.

Filters
Display the filters that are currently applied to the selected chart or table.

Focus mode
Expand the size of the visual to the full screen to interact with the data more precisely.

Additional options
Access additional reporting tools for the visual. For more information, refer to the Additional Options section.

UNDERSTANDING HIERARCHIES
Hierarchies are pre-configured sets of information organized in a structure so that one level is the parent of another. Examples of hierarchies include dates (year > month > day) or business categories (organization > group > user).
Hierarchies are used to visualize data at various levels of granularity and enable you to identify trends more easily in your information.

Drilling Down vs. Expanding Hierarchies
The best use of these two actions depends on the visual you are viewing, and the amount of data within that visual:

• Drill Down shows you data while navigating through the selected hierarchy. Each step shows new information. There are two ways to drill down:
  Selecting Drill down on click and then selecting a single data point shows you more details about that data point. For example, drilling down from year to month will only show you data for the month in the year you selected.
  Selecting Drill down shows you all information at the next level in the hierarchy. For example, drilling down from year to month will show you all monthly data, regardless of which year it is in.

• Expand Hierarchy shows you all data with an additional level of hierarchy applied. Each expansion shows you the same information and adds on one level of new information to it. For example, expanding the hierarchy from the group level will show all groups, and which users are in each of those groups.

DRILLING THROUGH
If available, you can right-click on a visual and select Drill through to view more details about the selected information.
For example, right-clicking in the Alerts table and selecting Drill through will take you to a page containing more specific details about the selected alert.

PREVIEW TOOLTIPS
Hover over the visual to reveal more information about the data being reported.

CROSS-HIGHLIGHTING
Select any part of a visual to filter the other visuals on the page by the same value. Hold down the CTRL key to cross-highlight multiple elements at the same time. Select the white space of any visual to remove the filter and exit cross-highlighting mode.

ADDITIONAL OPTIONS
Select the Additional options ellipsis menu at the top of a visual to access additional functionality for investigating your data.

Depending on the selected visual, options include:

Export data
Save the data behind the selected visual as a comma-delimited (.csv) or Excel file (.xlsx).
Show as a table
Display the selected chart as a table.
Spotlight
Highlight the selected visual, simultaneously reducing the visibility of other elements on the page.
Sort axis
Sort the visual by the selected category (e.g., Organization, Usage Hours, or Device ID).
Sort descending
Sort the selected visual in descending order.
Sort ascending
Sort the selected visual in ascending order.

UNDERSTANDING EXPORT DATA
Export data enables you to access the data used to generate a visual and gives you more flexibility to sort and filter information. In addition, exported data can be directly added to your own internal documents and reporting tools.
You can choose to export either of the following data subsets:

• Summarized data — Only show the data that is visible in your visual based on the applied filters. Any applied filters will be listed in your exported data file.
• Data with current layout — Export a table or matrix in the exact arrangement you see within the report, with all formatting removed.

References

• Sign in / New Account - Blackline Live
• Sign in / New Account - Blackline Live
• Blackline Live
• Blackline Live

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