HeimVision Freed 3 Outdoor Indoor Battery Camera User Guide

Freed 3
Battery Camera
V1.06
Quick Start

Please read this manual thoroughly before using it and keep it for future reference.

**CAUTIONS

**

For security, please use the original accessories provided.
Do not replace the batteries without official guidance.
Please obey the local security regulations and policies when installing the products.
We assume no liability or responsibility for any fires or electrical shock caused by improper installation.

PRODUCT OVERVIEW

Option 1:
Search for HeimLife from App StoreTM/Google PlayTM, then download and install it on your mobile device.
Option 2:
Scan the §R codes below to download and install.|
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https://qrs.ly/1ua05h4| https://qrs.ly/zea05hb

Note:
Google PlayTM is a trademark of Google Inc., and App store is a trademark of App Inc.

Account Registration and Login
Launch HeimLife App, register an account with a valid email address at the first use of the HeimLife App, then log in.

Notes:

1. Please select the correct country code when signing up and logging in.
2. For a successful connection, please allow HeimLife App to use your WLAN & Cellular Data when running it.
3. Please turn on the location service on your mobile device and allow HeimLife App to access your location.

Connecting the Camera to the App

IMPORTANT:

1. Make sure the power of your camera is enough. You could use a 5V output power adapter(not included) to charge it.

2. The camera can only support 2.4GHz wifi.

3. Avoid using special characters or symbols in your Wifi name and password, such as @ !#$%^&* and so on.

4. Ensure the camera and your mobile device are close to the router when connecting.

5. Press and hold the Power Button for 5 seconds to power on the camera, the LED Indicator will be solid red during the startup process. Then it will change to flash red slowly, which indicates the camera is ready to connect to WiFi.

6. Insert the Reset Pin into the Reset Hole and press for 5 seconds to reset the camera if the connection failed or you need to connect the camera with another HeimLife account.
   There is a beeping sound from the camera after a successful reset.

7. The explanations of LED Indicator:

Connecting by Scanning the §R Code  Step 1:
Log in to HeimLife App, tap +, and Battery Camera.

Step 2:
Start to connect the camera.

Make sure the LED indicator flashes RED slowly.

Select your router’s Wifi and enter the right password.| Please select a 2.4Ghz Wifi, this device doesn’t support 5Ghz Wifi.

Step 3:
Align the §R code on your mobile device with the lens of the camera and keep a distance of5-8 inches.

Keep your mobile device still and move the camera accordingly.| Tap Next after hearing the beeping sound from the camera.

Tip:
If you didn’t hear the beep, please tap Help > More Options to connect it by AP Hotspot(see page 9).
Step 4:
Wait for the connection after scanning. Device Found stands for a successful connection, then tap Done IO and Start the experience.

The camera is connecting to your Wifi.| Tap to edit the name of the camera.

Connecting by AP Hotspot
Step 1: If the camera can’t be connected by scanning the QR code, a prompt of The device not found will be displayed on the interface of Wifi Setup. Please tap other methods to connect the camera by AP Hotspot.

Make sure the LED indicator flashes RED slowly.

Select your router’s Wifi and enter the right password.| Please select a 2.4Ghz Wifi, this device doesn’t support 5Ghz Wifi.

Step 2: Tap Connect to enter the Wifi settings of your mobile device, then connect to the Wifi of STRN_XXXXXX.

Step 3:
After the Wifi of STRN XXXXXX is connected, please get back to HeimLife App to start connecting the camera.

Step 4:
Device Found stands for a successful connection, then tap Done to start the experience.

The camera is connecting to your Wifi.| Tap to edit the name of the camera.

FUNCTION OVERVIEW

Main Interface
After the camera is connected to HeimLife App successfully, the Devices interface will be displayed automatically, and you can preview the live picture here.

Devices:

: Hide or show preview image(s).
: Access to snapshots and recorded videos.
: Enter the interface of Cloud directly.
Message:
[Device Share]: Shows all messages about device sharing.
[Alarm Messages]: Includes snapshots and recorded videos. Tap ( ) to watch the video.
[System Messages]: Contains system operation logs.

Me:

1. Share your device with friends or family. (Details refer to page 23)
2. View the files saved to your mobile device.
3. Check details about the APP.

Live Video
Tap on the main interface to check the live video of the camera.

1. Back to the main interface.
2. Turn on/off the live audio from the camera.
3. The real-time bit rate of the live video.
4. Tap to capture a photo and save to Me > Picture & Videos.
5. Motion Detection on/off.
6. Detailed Settings(see page 21).
7. Battery status of the camera. If the battery icon shows red, please charge the camera timely.
8. Toggle between SD and HD; SD is recommended for smoother streaming.
9. Full screen.
10. Wifi Signal. If it is less than 70%, please check your network and keep the camera and your router closer.
11. Tap and hold to talk with people near the camera.
12. Tap to start recording the live video; tap again to end and save it to Me > Picture & Videos.

Video Recording
This camera only starts to record videos when the PIR sensor detects motions caused by people or animals as the Motion Detection is enabled by default. It’s not designed for the 7/24 all-day recording.

For more detailed settings about Motion Detection, please go to… > Settings > Detection Alarm > Motion Detection.

• Setting the sensitivity level of Motion Detection to Low can decrease unnecessary notifications of being disturbed and reduce false alarms.
• Enabling Alarm only when people appear, the camera will only record videos and send push notifications when it detects motions caused by people.
• Making an Alarm Plan can avoid being disturbed frequently as the camera will detect motions according to schedules.

Tips:

1. If you disable the Motion Detection, the camera will not record videos.
2. If no memory card is installed or no cloud plan is subscribed to, the camera will not record any video and you can only watch the live video.

Video Playback
Video Playback in Memory Card Tap History to play the videos recorded in the memory card if you’ve installed a memory card.

1. Timeline. Slide leftward or rightward to check the videos. Blue bars stand for the videos recorded when the camera detects motions caused by people or animals, while red bars stand for the moments when the event occurred to wake up the camera to start recording.
2. Tap the date with a blue background to play the video recorded on that day.
3. Screenshot. Slide to the blue bar, then tap to capture a photo and save to Me > Picture & Videos.
4. Record. Slide to the blue bar, then tap to start recording a video; tap again to end and save it to Me > Picture & Videos.
5. Alarm. Check the moments when the motion detection is triggered.
6. Timeline zoom in/out.

Video Playback in Cloud
Tap Cloud to play the videos recorded on the encrypted cloud if you’ve subscribed to a cloud plan.

Tip:
If you need to subscribe to a cloud plan, please go to Main Interface > or Settings > Cloud Storage Service. You can also renew, change the cloud plan or enter the activation code here.

Note:
If you have installed a memory card and subscribed to a cloud plan, the videos will be recorded in the memory card and cloud at the same time.

Settings
Tap ••• to access the detailed settings for the camera.

Device name:
Tap to edit the name of your camera.
Receive Notifications:
Turn it on and allow HeimLife App to send push notifications to your mobile device.
Device Share: Share your device with friends or family. (Details refer to page 23)

Basic Function:
[Night Vision]: Turn on/off the night vision of the camera, or set it to Automatic which means the camera will enable the night vision when it detects low-level ambient light. The image will be black and white then.
[Speaker Volume]: Adjust the volume of the camera’s speaker.
[Power Management]: Check the remaining power of your camera.
Detection Alarm: Enable/disable Motion Detection, adjust the detection sensitivity, and set schedules to enable motion detection.
Memory Card:
Set the video length of each recording(only available for memory card), check the remaining capacity of the memory card, or format it.

Device Sharing
This function allows your family members to access the camera.

IMPORTANT:

1. Please instruct your family members to download and install the HeimLife App, then register an account before sharing.
2. There is no limitation on the number of accounts for sharing your camera.
3. The accounts being shared can only watch live views and videos recorded to your memory card. However, 4 accounts at most can watch the videos simultaneously.
4. Please go to Main Interface > Messages > Device Share to accept or check the requests for device sharing.

Share by Account Searching
Go to Settings > Device Share > Add > Share through account, enter your family member’s account, then tap Search to share the camera.

Share by QR Code Scanning
Step 1: Log in to HeimLife App with your family member’s account on his/her mobile device.
Step 2: Go to Main Interface > Me, then tap the device name, and choose My QR Code to show the QR code.
Step 3: Go to Settings of the App on your mobile device, then select Device Share > Add > QR code sharing to scan the QR code to share the camera.

BATTERY

This battery-powered camera utilizes advanced low-power technology. If there are no motions detected, the camera will enter sleep mode. With a full charge, the camera may work for around 4 months if the camera is woken up/detects the movements of the human body 10 times per day and works for the 20s per time.
Tips:

1. If the camera is woken up frequently or detects the movements of the human body many times, the power of the camera will be consumed quickly.
2. Charging the camera regularly is recommended. The battery in the camera can be charged 500 times. If we charge the camera once a week, the life span of the battery can extend more than 9 years.
3. The recommended operating temperature of the camera is 14°F-122°F(-10°C-50°C). Battery performance may drop at low temperatures. At -4°F(-20°C), the battery may drain in a short time, or even may not charge. It will work normally as the temperature rises.

TROUBLESHOOTING GUIDE

Ql: What should I do if the wifi connection failed?****

– Please make sure your camera is connecting to a 2.4GHz wifi, not a 5GHz wifi.
– Move the camera and your mobile device closer to your router when connecting.
– Check if the wifi password you entered was wrong or if there are special symbols in the password.
– Make sure the power of your camera is enough and your router did not disconnect power.

Q2: How can I tell between the 2.4G wifi and 5G wifi?****

– Please try to check the user manual of your router or call customer support from the seller.
– If it’s still unsolved, please contact us directly.

Q3: Do I need to always connect my mobile device to any wifi if I’d like to watch the videos?****

– No, you don’t. You can use WLAN or Celluar Data to watch them only if your camera is well connected to your router’s wifi.

Q4: What will happen when the memory card runs out of space?****

– The oldest footage will be overwritten by the latest one. Please back up the important videos timely or delete the unnecessary videos to release more space. Alternatively, you can subscribe to a cloud plan.

Q5: Does the camera work with Google Home or Alexa?****

– Sorry, this model does not support Google Home or Alexa currently.

Q6: Why does the camera disconnect to wifi sometimes?****

– Please check the network connection of your mobile device and the router.
– If the camera can’t receive a strong signal, please try to move your router closer to the camera, or use a wifi extender.
– Make sure the power of your camera is enough and your router is connected to power.

Q7: How many cameras can I connect to the same account?****

– You can add many as you can, but we recommend 10 cameras at most for a better experience.

Q8: Why can’t I receive the push notifications on the mobile device?****

– Make sure you have allowed HeimLife App to push notifications to your mobile device.
– When you watch the live view from the camera, you will not get notifications.

• Go to Settings to check if the option of Receive Notifications is switched on.

Q9: How many accounts can a camera share with?****

– There is no limitation on the number.

Q10: Can I directly watch the videos on a computer via a browser?****

– Sorry, this product does not support it currently.

SPECIFICATIONS

FCC CAUTION
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISEDC WARNING
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
The device is compliant with RF exposure guidelines, users can obtain Canadian information on RF exposure and compliance. The minimum distance from the body to use the device is 20cm.

CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
THE SYMBOL INDICATES DC VOLTAGE
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. The user has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.
This product can be used across EU member states.

CUSTOMER SUPPORT
North Americasupport@heimvision.com
United Kingdomsupport.uk@heimvision.com

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