BOSCH NEM5466UC 24 Inch Built-In Electric Cooktop User Manual
- June 9, 2024
- Bosch
Table of Contents
- BOSCH NEM5466UC 24 Inch Built-In Electric Cooktop
- IMPORTANT SAFETY INSTRUCTIONS
- Preventing material damage
- Environmental protection and energy saving
- Familiarizing yourself with your appliance
- Operation
- Cleaning and maintenance
- Disposal
- Customer Service
- STATEMENT OF LIMITED PRODUCT WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
BOSCH NEM5466UC 24 Inch Built-In Electric Cooktop
( ) = cm
- NEM5466UC
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury to persons. When using kitchen appliances, basic safety precautions must be followed including those in the following pages.
Safety definitions
- Here you can find explanations of the safety signal words used in this manual.WARNING
- This indicates that death or serious injuries may occur as a result of non-observance of this warning.CAUTION
- This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.
NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
General information
- Read this manual carefully.
- Keep the instructions, the appliance pass and the product information safe for future reference or for the next owner.
- Do not connect the appliance if it has been damaged in transit.
Intended use
Only a qualified electrician may connect appliances without plugs. The manufacturer is not responsible for damage caused by incorrect connections. Please see the Statement of Limited Product Warranty.
Only use this appliance:
- To prepare meals and drinks.
- Under supervision. Never leave the appliance unattended when cooking for short periods.
- In private households and in enclosed spaces in a residential environment.
- up to an altitude of 6,560 ft (2000 m) above sea level.
Do not use the appliance
- This appliance is not intended for operation with an external clock timer or remote control.
Restriction on user group
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.
- Children should be supervised to ensure that they do not play with the appliance.
- Do not let children play with the appliance.
Safe use
WARNING
- When properly cared for, your new appliance has been designed to be safe and reliable.
- Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock,fire, and injury to persons.
- When using kitchen appliances, basic safety precautions must be followed, including those in the following pages.
WARNING
- Overheated materials can cause fire or burns.
- Do not allow aluminum foil, plastic, paper or cloth to come in contact with a hot surface element, burner or grate.
- Do not allow pans to boil dry.
- Unattended cooking on a cooktop with fat or oil can be dangerous and may result in a fire.
- Do not leave the cooktop unattended when in use.
- A fire could occur during cooking.
- Always have a working smoke detector near the kitchen.
- Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance.
If the cooktop is near a window, forced air vent or fan, be certain that flammable materials such as window coverings do not blow over or near the burners or heating elements. They could catch on fire. Cooking fires can spread if extinguished incorrectly.
- Never use water on cooking fires.
WARNING: TO REDUCE THE RISK OF A GREASE FIRE
-
Never Leave Surface Units Unattended at High Set-tings – Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
-
Always turn hood ON when cooking at high heat or when flambeing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambe’).
-
Use proper pan size. Always use cookware appropriate for the size of the surface element.
-
Do not flambé under the extractor hood or work with a naked flame. When switched on, the extractor hood draws flames into the filter. There is a risk of fire due to deposits on the grease filter!
Flames can be drawn into the ventilation system. -
Whenever possible, do not operate the ventilation system during a cooktop fire. However, do not reach through fire to turn it off.
-
Cookware Handles Should be Turned Inward and Not Ex-tend Over Adjacent Surface Units.
-
To reduce the risk of burns, ignition of flammable mate-rials, and spillage due to unintentional contact with the cookware, the handle of cookware should be positioned so that it is turned inward, and does not extend over adjacent surface units.
-
Wear Proper Apparel. Loose-fitting or hanging garments, such as ties, scarves, jewelry, or dangling sleeves, should never be worn while using the appliance.
-
Tie long hair so that it does not hang loose.
-
Secure all loose garments, etc. before beginning.
-
Use Proper Pan Size – This appliance is equipped with one or more surface units of different sizes.
-
Select cookware having flat bottoms large enough to cover the surface unit cooking zone.
-
The use of undersized cookware will expose a portion of the cooking zone to direct contact and may result in ignition of clothing. Proper relationship of cookware to cooking zone will also improve efficiency.
Boilovers can cause smoke and some foods and oils may catch fire if left on high temperature settings.
- When using a timer, always supervise the cooktop.
- Do not allow anything to boil over or burn.
CAUTION
- The cooking process has to be supervised. A short term cooking process has to be supervised continuously.
WARNING
To avoid risk of fire do not store items on the cooking surfaces. In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames. Do Not Use Water on Grease Fires.
- Smother fire or flame or use dry chemical or foam-type extinguisher.
WARNING
- Use Only Dry Potholders – Moist or damp potholders on hot surfaces may result in burns from steam.
- Do not let potholders touch hot heating elements.
- Do not use a towel or other bulky cloth.
- Hot oil is capable of causing extreme burns and injury.
- Use high heat settings on the cooktop only when necessary.
- To avoid bubbling and splattering, heat oil slowly on no more than a low-medium setting.
- Never move a pan of hot oil, especially a deep-fat fryer. Wait until it is cool.
- Spills of hot food may cause burns.
- Hold the handle of the pan when stirring or turning food. This helps prevent spills and movement of the pan.
- DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns.
- During and after use, do not touch, or let clothing, potholders, or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among these areas are the cooktop areas facing the cooktop.
- Clean Cooktop With Caution.
- If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn.
- Some cleaners can produce noxious fumes if applied to a hot surface.
- Do not clean the appliance while it is still hot.
WARNING: Storage in or on Appliance – The use of corrosive chemicals in heating or cleaning will damage the appliance and could result in injury.
- Flammable materials, corrosive chemicals, vapors or non-food products should not be stored or used in an oven or on or near surface units.
- The appliance is specifically designed for use when heating or cooking food.
- This appliance is intended for normal family household use only.
- It is not approved for outdoor use.
- See the Statement of Limited Product Warranty. If you have any questions, contact the manufacturer.
WARNING
- Using this appliance other than for its intended use can cause fire or injury to persons.
- Use this appliance only for its intended use as described in this manual.
- NEVER use your appliances as a space heater for warming or heating the room. Doing so may result in inexcessive heat radiation and can cause a fire.
- Never use the appliance for storage.
WARNING: TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING.
- SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
- NEVER PICK UP A FLAMING PAN – You may be burned.
- DO NOT USE WATER, including wet dishcloths or tow-els – a violent steam explosion will result.
- Use an extinguisher ONLY if:
- You know you have a Class ABC extinguisher, and you already know how to operate it.
- The fire is small and contained in the area where it started.
- The fire department is being called.
- You can fight the fire with your back to an exit.
Do not heat or warm unopened food containers. Build-up of pressure may cause the container to burst and cause injury. Liquid between the pot base and the cooktop may build upstream pressure. This may cause the pot to jump suddenly causing injury.
- Always keep the cooktop and bases of pots dry.
- When cooking with a double-boiler, the cooktop and cooking vessel may crack due to overheating.
- The cooking vessel in the double-boiler must not come in direct contact with the bottom of the pot filled with water.
- Use only heat-resistant cookware.
Failure to operate knobs properly may result in personal injury and damage to the appliance. Glazed Cooking Utensils – Only certain types of glass,glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop or range-top service without breaking due to the sudden change in temperature.
- Use only pans that are appropriate for ceramic cooktops.
- Cookware not approved for use with ceramic cooktops may break with sudden temperature changes.
WARNING
- Moisture intrusion may cause an electric shock.
- Do not use any steam cleaners or high-pressure cleaners to clean the appliance.
- If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.
- Do Not Cook on a Broken Cooktop – If the cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock.
- Contact an authorized service provider immediately.
Child safety
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.
WARNING
- Do not allow children to use this appliance unless closely supervised by an adult.
- Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use.
- Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer.
- This can damage the appliance, and the unit may tip over, potentially causing severe injury. Do not let children play with the appliance.
CAUTION
Do not store items of interest to children in cabinets above an appliance or on the backguard of an appliance. Children climbing on the appliance to reach items could be seriously injured. Do Not Leave Children Alone.
- Children should not be left alone or unattended in the area where the appliance is in use.
- They should never be allowed to sit or stand on any part of the appliance.
WARNING: To avoid the risk of suffocation:
- Do not allow children to play with packaging material.
Proper installation and maintenance
WARNING
In the event of a malfunction, it might become necessary to turn off the power supply.
- Have the installer show you the circuit breaker or fuse.
Mark it for easy reference. To avoid electrical shock hazard, before servicing the appliance, turn power off at the service panel and lock the panel to prevent the power from being switched on accidentally.
Proper Installation – Improper installation or grounding can cause electric shock.
- This appliance must be properly installed and grounded by a qualified technician.
- Connect only to properly grounded outlet.
- Refer to installation instructions for details. User Servicing – Do not repair or replace any part of the appliance unless specifically recommended in this manual.
- All other servicing should be referred to an authorized service provider.
If the supply cord is damaged, it must be replaced by the manufacturer, its authorized service provider or similar qualified persons in order to avoid hazard.
WARNING: Malfunctions can cause injuries.
- Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized service provider.
State of California Proposition 65
Warnings
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:
STATE OF CALIFORNIA PROPOSITION 65 WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov
Preventing material damage
NOTICE
- Cookware with rough bottoms scratches the glass ceramic surface.
- Check the bottom of the cookware before setting it down.
- Salt, sugar or grains of sand scratch the glass ceramic surface.
- Never use the cooktop as a working surface or for setting things down.
- Overheating can damage the cookware or the appliance.
- Do not heat empty pots or pans, or let cookware boil dry.
- Hot cookware can cause the electronics to overheat.
- Never set down hot pans and pots on the control panel or the cooktop frame.
- When hard or sharp objects fall on the cooktop, they can cause damage.
- Do not let hard or pointed objects fall on the cooktop.
- Non-heat-resistant materials will melt on heated cooking zones.
- Do not use oven protective foil.
- Do not use aluminum foil or plastic containers.
- Unsuitable cleaning agents can cause shimmering metallic discolorations on the glass ceramic surface.
- Refer to the cleaning recommendations in this manual. → “Cleaning and maintenance”.
Overview of the most common types of damage
Here you can find an overview of the most common types of damage and suggestions how to avoid them.
Stains
Cause | Remedy |
---|---|
Boiled-over food | Remove boiled-over food immed i ately with a glass |
scraper.
Unsuitable cleaning agents| Use cleaning agents that are suitable for glass
ceramic cooktops.
Scratches
Cause | Remedy |
---|---|
Salt, sugar and sand | Do not use the cooktop as a work surface or storage |
space.
Cookware with rough bases| Check the cookware.
Discolorations
Cause | Remedy |
---|---|
Unsuitable cleaning agents | Use cleaning agents that are suit- able for glass |
ceramic cooktops.
Pot abrasion (e.g. aluminum)| Lift pots and pans when moving them.
Blisters
Cause | Remedy |
---|---|
Sugar, food with a high sugar content | Remove boiled-over food immediately |
with a glass scraper.
Environmental protection and energy saving
Disposal of packaging
- The packaging materials are environmentally compatible and can be recycled.
- Sort the individual components by type and dispose of them separately.
Saving energy
- If you follow these tips, your appliance consumes less energy.
- Select cookware with a base diameter that matches the cooking zone. Center the cookware on the cooking zone.
Tip: For frying pans, cookware manufacturers usually state the top diameter of the cookware. The diameter of the pan base is usually smaller.
- The energy is targeted at the cookware.
- If you use cookware that is too small, energy is wasted. If the cookware is too large, much energy is used to heat up the cookware.
- Close cookware with a fitting lid.
- Cooking without a lid consumes more energy.
- Only lift the lid when necessary.
- If you lift the lid, a lot of energy can escape.
- Use a glass lid.
- If you use a glass lid, you can look inside the cookware without lifting the lid.
- Use cookware with a solid flat bottom.
- Curved cookware bases increase energy consumption.
- Use a cookware size that matches the amount of food you want to cook.
- Large cookware with little content consumes a lot of energy.
- Cook with a small amount of water.
- More water requires more energy to heat it up.
- Select a lower power level as soon as possible. Select a suitable power level to continue cooking.
- For ongoing cooking a lower power level is sufficient.
- Use the residual heat of the cooking zone. For long cooking times, turn the cooking zone off 5-10 minutes before the end of the cooking time.
- Unused residual heat increases energy consumption.
Familiarizing yourself with your appliance
Control panel
- You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
Cooking zones
Here you can find an overview of the cooking zones available on your cooktop. Place the cookware on the cooking zone that best matches its size. Refer to the overview of models and dimensions.
Symbol | Cooking zone | Function |
---|---|---|
__ | Single cooking zone | Only one cooking zone size is available. |
Note
The cooking zone regulates the temperature by switching the heat on and off. The heat may also switch on and off when on the highest power level.
- This protects components from overheating.
- The appliance is protected from electrical overload.
Knob positions
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
Knob position | Function **** |
---|---|
Off | Cooking zone turned off |
1 – 9 | Power levels |
NOTICE: Always keep the control knobs clean and dry. Moisture and dirt can affect proper functioning.
Cooking zone and residual heat indicators
When you turn on a cooking zone the indicator above Cooktop on lights up. The indicators of the individual cooking zones light up when a cooking zone is hot.
Indicator | Meaning |
---|---|
Cooktop is turned on | |
Cooktop on | |
The cooking zone is turned on |
The cooking zone is turned off and residual heat is present
Operation
Here you will find everything you need to know about operating your appliance.
Setting the power level
Adjust the power level of the cooking zone with the control knobs.
- Push and turn the control knob to the desired power level.
- The indicator above Cooktop on lights up.
- When the cooking zone becomes hot the indicator of the selected cooking zone lights up.
Turning the cooking zone off
- Turn the control knob to Off.
- The cooking zone indicator remains lit until the cooking zone has cooled off.
- When all cooking zones are turned off, the indicator above Cooktop on goes out. The cooktop is turned off.
Recommended cooking settings
Here you can find recommendations on cooking and an overview of various dishes with suitable heat levels.
- Select power level 9 for bringing to a boil or initial frying.
- Stir thick liquids occasionally.
- Food that needs to be seared quickly, or food which loses a lot of liquid during initial frying, is best seared in several small portions.
Cooking charts
The cooking chart shows which power level is suitable for each the type of food. The cooking time may vary depending on the type, weight, thickness and quality of the food. The power level for continuous cooking depends on the type of cookware you use.
CAUTION: Stews or liquids can heat up very quickly during cooking and may overflow or spatter, e.g. soups, sauces or drinks.
- Stir continuously.
- Heat the food at a suitable power level.
Melting
Type of food | Power level |
---|---|
Butter | 1 |
Heating
Frozen vegetables, e. g. spinach | 1 – 2 |
---|---|
Broth | 6 – 7 |
Thick soup | 1 |
Milk1 | 1 |
1 Cook without lid
Simmering
Delicate sauce, e. g. Béchamel sauce | 3 – 4 |
---|---|
Spaghetti sauce | 1 – 2 |
Pot roast | 3 – 4 |
1 Ongoing cooking without lid
Fish1| 3 – 4
---|---
1 Ongoing cooking without lid
Cooking
Rice, with double amount of water | 2 – 3 |
---|---|
Potatoes boiled in their skins, with 1-2 cups of water | 3 – 4 |
Boiled potatoes, with 1-2 cups of water | 3 – 4 |
Fresh vegetables, with 1-2 cups of wa- ter | 3 – 4 |
Frozen vegetables, with 1-2 cups of water | 3 – 4 |
Pasta, with 2-4 qt. water1 | 5 – 6 |
Pudding2 | 1 |
Cereals | 2 – 3 |
1 Ongoing cooking without lid
2 Cook without lid
Frying
Pork chop1 | 4 – 5 |
---|---|
Chicken breast1 | 3 – 4 |
Bacon | 4 – 5 |
Eggs | 3 – 4 |
Fish | 3 – 4 |
Pancakes | 4 – 5 |
1 Turn the food several times.
Deep-fat frying
Fry in 1-2 qt. oil without a lid.
Deep-frozen foods, e. g. chicken nuggets (0.5 lb per serving) | 7 – 8 |
---|---|
Other, e. g. doughnuts (0.5 lb per serving) | 4 – 5 |
Cleaning and maintenance
To keep your appliance working efficiently for a long time,it is important to clean and maintain it carefully.
Cleaning agents
You can purchase suitable cleaners and glass scrapers from Customer Support or in our online shop www.bosch-home.com/us/shop.
Tip: Bosch cleaners have been tested and approved for use on Bosch appliances. Other recommended cleaners do not constitute an endorsement of a specific brand.
Recommended cleaning agents
- Glass ceramic cooktop cleaner
- Bosch glass cooktop cleaner
- BonAmi®1
- Soft Scrub®1 (without bleach)
- White vinegar
Unsuitable cleaning agents
- Glass cleaners that contain ammonia or chlorine bleach. These cleaners may damage or permanently stain the cooktop.
- Caustic cleaners such as Easy Off®1. These cleaners may stain the cooktop surface.
- Abrasive cleaners.
- Metal scouring pads and scrub sponges such as ScotchBrite®1. These cleaners may scratch the cooktop surface and/or leave metal marks.
- Soap-filled scouring pads such as SOS®1. These cleaners may scratch the cooktop surface.
- Powdery cleaners containing chlorine bleach. These cleaners may permanently stain the cooktop surface.
- Flammable cleaners such as lighter fluid or WD-40®1.
Cleaning the glass ceramic cooktop
WARNING: Clean Cooktop With Caution.
- If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn.
- Some cleaners can produce noxious fumes if applied to a hot surface.
- Do not clean the appliance while it is still hot.
CAUTION: Do not use any kind of cleaner on the glass while the surface is hot; use only the glass scraper. The resulting fumes can be hazardous to your health. Heating the cleaner can chemically attack and damage the surface.
Requirements
- The cooktop has cooled off.
- Exception: Remove dry sugar, sugar syrup, milk and tomato products and melted plastic film or foil immediately using the glass scraper. → “Cleaning recommendations”.
- Wipe off splatters with a clean, damp sponge or a paper towel.
- Rinse and dry.
- If a smudge remains use white vinegar.
- Rinse and dry again.
- Apply a small amount of cooktop cleaner with a clean paper towel or cloth and let it dry.
- Buff the surface with a clean paper towel or cloth.
Cleaning recommendations
Follow these cleaning instructions for removing common soiling.
WARNING: The blade of the glass scraper is extremely sharp. You can cut yourself.
- Replace the blade immediately, when you see any imperfections.
- Follow the manufacturer’s instructions.
NOTICE
- Diamond rings may scratch the ceramic cooktop surface.
- Take off any rings before you clean the ceramic cooktop surface.
Type of soil | Recommendation |
---|
- Dry sugar
- Sugar syrup
- Milk
- Tomato spills
- Melted plastic film or foil
| REMOVE IMMEDIATELY. Failure
to remove these substances im- mediately can permanently damage the ceramic cooktop surface. Remove the soil with the glass scraper while the cooktop surface is still hot.
Use a new, sharp razor in the glass scraper.
-
Remove the cookware and turn off the cooking zone.
-
Put on an oven mitt.
-
Hold the glass scraper at 30° angle and scrape off the soil. Be careful not to gouge or scratch the glass ceramic sur- face.
-
Push the soil off the heated area.
-
Let the surface cool.
-
Remove the residue and apply glass ceramic cooktop cleaner.
-
Burned-on food soil
-
Dark streaks
-
Dark specks
|
- Lay a damp paper towel or sponge on top of the soil for 30 minutes to soften the soil.
- Remove the soil with a plastic scrubber and glass ceramic cooktop cleaner or with the glass scraper.
- Rinse the cooktop surface and dry it.
Greasy spatters|
- Remove grease with a soapy sponge or cloth.
- Rinse the cooktop surface thoroughly and dry it.
- Apply glass ceramic cooktop cleaner.
1 These marks are registered trademarks of their respective owners. All other
trademarks are trademarks of BSH Home Appliances Corporation or its affiliated
companies.
Metal marks: irides- cent stain| Pans with aluminum, copper or stainless steel
bases may leave marks.
Treat metal marks immediately after the cooktop surface has cooled off. Failure to do so makes removal very difficult.
- Clean the cooktop surface with glass ceramic cooktop cleaner.
- If this does not remove the marks, clean the cooktop sur- face with a damp paper towel and a mild abrasive (Bon Ami®1, Soft Scrub®1 without bleach).
- Rinse the cooktop surface and apply glass ceramic cooktop cleaner.
---|---
Hard water spots| Hot cooking liquids may drip or spill on the cooktop
surface. The minerals in some water can be transferred onto the surface and
cause stains. Remove boilovers and stains be- fore using the cooktop again.
- Clean the cooktop surface with undiluted white vinegar.
- Rinse the cooktop surface and dry it.
- Apply glass ceramic cooktop cleaner.
Surface scratches| Small scratches are common and do not affect cooking. They be- come smoother and less noticeable with daily use of the glass ceramic cooktop cleaner.
- Apply glass ceramic cooktop cleaner before cooking to re-move sand-like grains and grit such as salt and seasoning.
- Scratches can be reduced by using pans with bases that are smooth, clean, and dry before use. Use recommended glass ceramic cooktop cleaner daily.
1 These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home Appliances Corporation or its affiliated companies.
Maintenance
- This appliance requires no maintenance other than daily cleaning.
- For best results, apply cooktop cleaning cream daily.
Disposal
Disposal of your old appliance
Environmentally compatible disposal allows valuable raw materials to be recycled.
- Dispose of the appliance in an environmentally responsible manner.
- Information about current disposal methods can be obtained from your specialist dealer or local authority.
Customer Service
With any warranty repair, we will make sure your appliance is repaired by an authorized service provider using genuine replacement parts. We use only genuine replacement parts for all repairs. Detailed information on the warranty period and terms of the warranty can be found in the Statement of Limited ProductWarranty, from your retailer, or on our website. If you contact Customer Service, you will need the model number (E-Nr.) and the production number (FD) of your appliance.
USA
CA
- 1-800-944-2904
- www.bosch-home.ca/en/service/get-support
- www.bosch-home.ca/en/service/cleaners-and-accessories
Model number (E-Nr.) and production number (FD)
- You can find the model number (E-Nr.) and the production number (FD) on the appliance’s rating plate.
- Making a note of your appliance’s details and the Customer Service telephone number will enable you to find them again quickly.
Rating plate location
You can find the rating plate of your appliance:
- on the underside of the appliance
- in the appliance pass
STATEMENT OF LIMITED PRODUCT WARRANTY
What this warranty covers & Who it applies to
The limited warranty provided by BSH Home Appliances (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you (“Product“), provided that the Product was purchased:
- For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
- New at retail from a BSH authorized dealer or directly from BSH (not a display, “as is”, or previously returned model), and not for resale, or commercial use.
- Within the United States or Canada, and has at all times remained within the country of original purchase.
The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty. Please make sure to register your Product; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.
How long the warranty lasts
Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred and sixty-five (365) days from the date of the original delivery. The foregoing timeline begins to run upon the date of the original delivery, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chips, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of delivery or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.
Repair/replace as your exclusive remedy
During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch’s sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch’s sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch- authorized service provider during normal business hours.
For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Bosch will have no responsibility or liability for damage resulting from repairs or work performed by a non-authorized service provider. Authorized service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). Nevertheless, taking your product to be serviced by a repair shop that is not affiliated with or an authorized dealer of Bosch will not void this warranty. Also, using third-party parts will not void this warranty.
Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call. Further, to the extent you have installed the Product in a difficult-to-access location or have otherwise installed temporary or permanent fixtures that create barriers to accessing or removing the Product, Bosch will not incur any liability for, or have responsibility, for work or costs associated with moving the Product or otherwise creating access to the Product in order to repair or replace it. All such costs shall be your sole responsibility.
Out-of-warranty product
Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired.
Warranty exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following:
- Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
- Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed “fixing” or exploration of the appliance’s internal workings).
- Adjustment, alteration or modification of any kind.
- A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.
- Ordinary wear and tear, spills of food, liquid, grease ac-cumulations, or other substances that accumulate on,in, or around the Product.
- Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind,sand, floods, fires, mudslides, freezing temperatures,excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
- Service calls to correct the installation of your Product,to instruct you how to use your product, to replace house fuses or correct house wiring or plumbing.
- Removal and replacement of trim or decorative panels that interfere with servicing the Product.
- Damage or defects caused by labor or parts installed by any non-authorized service provider, unless approved by Bosch before service is performed.
In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are products, on which the serial numbers have been altered, defaced, or removed; service visits to teach you how touse the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for theProduct, including all electrical, plumbing or other connect-ing facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls,floors, shelving, etc.); and resetting of breakers or fuses
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO THE PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HO-TELS AND/OR RESTAURANT MEALS, REMODELLINGEXPENSES IN EXCESS OF DIRECT DAMAGES WHICHARE DEFINITIVELY CAUSED EXCLUSIVELY BYBOSCH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONGAN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.
Obtaining warranty service
- To obtain warranty service for your product, you should contact Bosch Customer Support at 1-800-944-2904 to schedule a repair.
Product information
- For handy reference, copy the information below from the rating plate. Keep your invoice and/or delivery documents for warranty validation.
Model number (E-Nr.)
Production number
(FD)
Date of delivery
Thank you for buying a Bosch Home Appliance!
Register your new device on MyBosch now and profit directly from
- Expert tips & tricks for your appliance
- Warranty extension options
- Discounts for accessories & spare-parts
- Digital manual and all appliance data at hand
- Easy access to Bosch Home Appliances Service
Free and easy registration – also on mobile phones: www.bosch- home.com/welcome
Looking for help?
You’ll find it here.
Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service directory.
BSH Home Appliances Corporation
1901 Main Street, Suite 600 Irvine, CA 92614 USA
www.bosch-home.com
1-800-944-2904
Register your appliance and join the Bosch family of perks: bosch- home.com/us/mybosch
© 2021 BSH Home Appliances Corporation
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>