ecler VEO-SWM44 4K 4×1 Presentation Switcher with VEOCast User Manual

June 9, 2024
ecler

VEO-SWM44
SWITCHER
4K 4×1 presentation switcher with VEOCast
USER MANUALecler VEO SWM44 4K 4x1 Presentation Switcher with
VEOCast

**IMPORTANT REMARK

**

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast -
Caution
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
** The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING (If applicable): The terminals marked with symbol of “ ” may be of sufficient magnitude to constitute a risk of electric shock. The external wiring connected to the terminals requires installation by an instructed person or the use of ready-made leads or cords.
WARNING: To prevent fire or shock hazard, do not expose this equipment to rain or moisture.
WARNING:** An apparatus with Class I construction shall be connected to a mains socket-outlet with a protective earthing connection.

IMPORTANT SAFETY INSTRUCTIONS

  1. Read these instructions.
  2. Keep these instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this apparatus near water.
  6. Clean only with dry cloth.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  9. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  10. Protect the power cord from being walked on or pinched particularly at the plugs, convenience receptacles, and at the point where they exit from the apparatus.
  11. Only use attachments/accessories specified by the manufacturer.
  12. Unplug the apparatus during lightening sorts or when unused for long periods of time.
  13. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
  14. Disconnecting from mains: Switching off the POWER switch all the functions and light indicators of the amplifier will be stopped, but fully disconnecting the device from mains is done unplugging the power cord from the mains input socket. For this reason, it always shall remain readily operable.
  15. Equipment is connected to a socket-outlet with earthing connection by means of a power cord.
  16. The marking information is located at the bottom of apparatus.
  17. The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on apparatus.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
WARNING: This product must not be discarded, under any circumstance, as unsorted urban waste. Take to the nearest electrical and electronic waste treatment centre.
NEEC AUDIO BARCELONA, S.L. accepts no liability for any damage that may be caused to people, animal or objects due to failure to comply with the warnings above.

IMPORTANT NOTE

Thank you for choosing our VEO-SWM44 switcher. It is very important to carefully read this manual and to fully understand its contents before making any connection in order to maximize your use and get the best performance from this equipment.
To ensure optimal operation of this device, we strongly recommend that its maintenance be carried out by our authorised Technical Services.
Ecler VEO-SWM44 comes with a 3-year warranty.

INTRODUCTION

VEO-SWM44 is a compact 4K presentation switcher that includes two HDMI 2.0, a USBC and a BYOD wireless input via VEOCast technology and a HDMI 2.0 output, supporting resolutions up to 4K/60Hz 4:4:4 HDR10 and Dolby Vision. An integrated audio deembedder provides stereo analogue balanced outputs on Euroblock connectors. VEOSWM44 includes two USB 3.0 type B and 2 USB 3.0 type A ports in order to support soft codec applications and external devices like webcam and KVM kits. Input selection is available via auto-switching function, front panel buttons or RS232. Display control is available via front panel buttons through CEC or RS-232. It also features smart EDID management and HDCP 2.2 support.
Features:

  • Bandwidth up to 18Gbps, resolution up to 4k @60hz, YUV, 4:4:4, HDR10 and Dolby Vision.
  • Wireless BYOD (bring your own device) capability via VEOCast (for macOS, iOS, Android and Windows devices).
  • Provides up to 60W powering supply, USB data and 4K video over USB-C.
  • HDMI Audio de-embedded via balanced analog audio port on Euroblock connectors.
  • HDCP2.2 Compliant.
  • EDID Smart Management (via Dip-switch).
  • Switching function via front panel, auto-switching function, RS-232.
  • Configuration via web-page (WiFi).
  • CEC and RS232 commands for display control.

PACKAGE CONTENTS

  • 1 x HDMI 4×1 4K Presentation Switcher
  • 2 x Mounting Ears
  • 4 x Rubber feet
  • 1 x 5-pin Euroblock connector
  • 1 x RS-232 cable (DB9 to 3-pin Euroblock)
  • 1 x Wireless Antenna
  • 1 x 24VDC/5A International Power Supply
  • 1 x Quick start and Warranty sheet

PANEL DESCRIPTION

6.1. Front Panel

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - Front
Panel

  1. Power LED Indicator: The LED illuminates red when power is applied.

  2. Input Status LED indicators: The LED illuminates orange when video signal is detected on the corresponding input channel, and it will be off when there is no signal. It will illuminate green when the video signal is chosen as input source.

  3. AUTO LED: The LED illuminates green when the switcher is in auto-switching mode, and it will be off when exit the auto-switching mode.

  4. SELECT AUTO/3s: Press the button to select input source or press and hold it at least 3 seconds to enable auto-switching mode. Please refer to the Frontal Panel Control chapter for more details about switching rules.

  5. DISPLAY ON: Press the button to send CEC “Display On” command in order to turn on the display. Note that the RS232 command needs to be set by user.
    If an exception occurs at the VEOCast input, press and hold the button at least 3 seconds to reset it.

  6. DISPLAY OFF: Press the button to send “Display Off” command to turn off the display. Note that the RS232 command needs to be set by user.

  7. EDID: 4-pn DIP Switch for EDID Settings. Please refer to chapter EDID Settings for more details.

  8. FW: Micro USB port for firmware upgrade.

6.2. Rear Panel

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - Rear
Panel

  1. VEOcast Antenna connection: Connect to the external antenna.

  2. PC1 – PC2 Input: Two type-A female HDMI input ports to connect HDMI source devices.

  3. PC3 Input: Type-C USB with charging capability to connect devices with USB-C outputs.
    Note: USB-C Thunderbolt™ 3 cable is recommended to ensure optimal performances.

  4. HDMI Output: Type-A female HDMI output port to connect display device.

  5. AUDIO OUT: 5-pin Euroblock for audio de-embedding from HDMI output.

  6. RS-232: 3-pin Euroblock to connect RS232 controllers (e.g. PC) or third-party devices controllable via RS232 commands.

  7. HOST (PC1 & PC2): Two type-B USB 3.0 ports to connect PC1 and PC2 individually in order to access the USB peripherals connected to “Devices 1&2)” .

  8. DEVICE (1&2): Two type-A USB ports to connect USB devices to each PC1 or PC2 (e.g. KVM, Webcam…):
    – When the HDMI PC1 is selected as video input source, the USB devices are switched to be controlled by the PC1 host.
    – When the HDMI PC2 is selected as video input source, the USB devices are switched to be controlled by the PC2 host.
    – When the USB-C PC3 is selected as video input source, the USB devices are switched to be controlled by the USB-C PC3. In this scenario audio, video and further data travel within the same wire.
    – When the VEOCast is selected as video input source, the USB peripherals are not available for use. These devices are only accessible through wired HDMI and USB-C connections.

  9. DC 24V Power Connector: Plug-in the included 24V DC power supply.

VEOCast Connection

VEOCast is a multiplatform wireless technology protocol allowing for two devices to detect and connect to each other. Once connected, the source can be mirrored into the sink display without requiring additional applications. Devices like macOS, iOS, Android and Windows 10 can be used as input source.
When switching to the VEOCast input by pressing the “SELECT AUTO/3s” button, the Wi-Fi SSID and password will be showed on the display device as follows.
SSID: VEO-SWM44 XXXXXXXX
Password: 12345678

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - VEOCast
Connection

There are two working modes:
7.1. Screen sharing using the switcher internal wireless hot-spot
A device will be able to share its screen when connected to the internal hot- spot of the switcher.
In this scenario, the source will only be able to share its screen wirelessly to VEOSWM44 but it won’t be able to access the internet.

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - access
internet

7.1.1 Screen sharing with Apple devices (Airplay)

  1. Connect a compatible macOS or iOS device to VEO-SWM44 SSID using WiFi settingsecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - WiFi settings
  2. Slide the screen to enter Control Center, click on Screen Mirroring and then the VEOSWM44 SSID to start casting.ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - Control Centerecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - Ios

7.1.2. Screen sharing with Android Devices

  1. Connect your Android device to VEO-SWM44 SSID using Wi-Fi settings
  2. Slide down the Android screen and click on the Android Screen Mirroring options
    (Smart View for Samsung in this example) and click on VEO-SWM44 to start casting.

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - Android Screen
Mirroring

Note: in case your smartphone doesn’t include a Screen Mirroring app, you can download it from Google Play store.

7.1.3. Screen sharing with Windows 10

  1. Press + P and then click “Connect to a wireless display” in the pop-up window.
  2. Click on VEO-SWM44 to start casting.ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - VEO SWM44

7.2. Screen sharing when source and switcher are connected to an existing network
In this scenario, both the VEO-SWM44 and the source device need to be previously connected to a common wireless network when screen sharing. In order to do that, first its required to enter the network credentials on the settings web page. See Web settings chapter for more information,

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - Web
settings

If both the source device and VEO-SWM44 are connected to the same network, the source device will be able to share content with VEO-SWM44 without the need of previously connecting to the switcher’s own internal hot-spot. In this case, the source device will also be able to browse the internet as long as the common existing network has access to it.

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - existing
network

WEB SETTINGS

Once connected to the VEO-SWM44 SSID, it will be possible to customize the device settings by entering in the web page available at 192.168.203.1 (Default IP).
The main menu will appear like follows:

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - WEB SETTINGS
2

Network settings can be consulted at the bottom of the in-built WEB GUI setting’s page.

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - WEB
GUI

8.1 Internet
This menu will show all the WiFi networks available in order to connect your VEOSWM44 to an existing network (DHCP mode). Manual setup is also available through the “add network” tab.

8.2 Resolution
This menu allows to choose the output video resolution.

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast -
Resolution

8.3 Display mode
With this option it is possible to adapt the image shown choosing between “Fit to screen” and “Zoom to screen” adjustments.

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - Zoom to
screen

8.4 Language
The settings menu is available in many languages selectable through this section.
8.5 Password
This section allows changing the password of VEOCast connection.
8.6 Device Name
This allows to customize the name of the device that appears on screen.
8.7 Broadcast
This allows to hide the VEO-SWM44 internal WiFi hot-spot. When this mode is activated, manual access is required in order to enter the switcher’s WiFi SSID and its WEB GUI page.
8.8 Compatible Mode
It optimizes the performance of devices with older HDCP versions that could cause issues while screen sharing.
8.9 Hide IP Settings
With this setting it is possible to hide the IP address shown on the welcome screen of the device in order to avoid unwanted access to the settings page.
8.10 WiFi Channel
With this setting it is possible to set the preferred WiFi band and channels.

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast - WiFi
Channel

8.11 VEOCast
This option will bring an optimized performance of the screen sharing feature due to the differences present in each of the most common operating systems. “Auto” mode is the recommended setting.
8.12 Upgrade
This tab will look for the latest firmware available. If an Internet connection is available, the automatic update service will be automatically enabled. It is completely required that the VEO-SWM44 is connected to the internet to complete this process.

FRONTAL PANEL CONTROL

9.1 Manual-Switching
When the switcher is in manual switching mode, pressing the “SELECT AUTO/3s” button repeatedly will navigate between the four video inputs. Each corresponding source LED will lit green immediately.
9.2 Auto-Switching
Pressing and holding the “SELECT AUTO/3s” button during at least three seconds will enable auto-switching and turn the “AUTO” LED green. In this mode, the switcher will switch according to the following rules:

  • When a new input is connected, the switcher automatically selects it. The input source can also still be switched manually.
  • When an active displayed source is removed, the switcher will switch back to the first active input following the established input priorities (VEOCast > PC1 > PC2 > PC3)
  • If there’s a cut in power, the switcher will reconnect to the last active input selected before shutdown upon power restoring.
  • If AUTO mode is deactivated, the current input source will not be changed.

Note: VEOCast input is not considered to be active when there is no screen sharing connection.
9.3 Display Control

  • Manual Control: Pressing the “DISPLAY ON/OFF” buttons on the front panel will simultaneously send RS232 and CEC commands to turn on/off the display device.

Auto Control: When detecting a video input signal (Hot Plug Detection), the switcher will automatically send CEC and RS232 commands to turn on the display device.
Please refer to the chapter Special Commands for more details regarding RS232 remote control.

9.4 EDID Settings
The Extended Display Identification Data (EDID) is used by the source device to match its video resolution with the connected display. The DIP switch on the front panel can be used to set the EDID to a fixed value to ensure the compatibility in video resolution. The switch represents “0” when in the lower (OFF) position, and it represents “1” while putting the switch in the upper (ON) position.

Note: The EDID DIP switch only used for setting the EDID of HDMI source device, and the USB-C source device will automatically gain the EDID of display device.

Switch Status Video Resolution Audio Format
0000 EDID Pass-through
0001 1280×720@60Hz Stereo
0010 1920×1080@60Hz DVI
0011 1920×1080@60Hz 8bit Stereo
0100 1920×1080@60Hz 8bit High Definition
0101 1920×1200@60Hz 8bit Stereo
0110 3840×2160@30Hz 8bit Stereo
0111 3840×2160@30Hz 8bit High Definition
1000 3840×2160@30Hz 8bit HDR Stereo
1001 3840×2160@60Hz Deep Color Stereo
1010 3840×2160@60Hz Deep Color HDR High Definition
Switch Status EDID Note
1011 User-defined EDID 1 The five user-defined EDID can be uploaded by

sending RS232 command “#UPLOAD_USER_EDID [PARAM]”, please refer to the chapter 10.2.3 Function Setting for more details.
1100| User-defined EDID 2
1101| User-defined EDID 3
1110| User-defined EDID 4
1111| User-defined EDID 5

  • Stereo: LPCM 2CH.
  • High Definition Audio: LPCM 8Ch, AC-3 6Ch, DTS 5.1, Dolby Digital5.1, DTSHD7.1, Dolby TrueHD 7.1
  • Deep Colour: 8bit, 10bit, 12bit

RS232 Control

Connect the RS-232 port to control device (e.g. PC, Third party control system) using a cable with DB9 connector. The switcher can be controlled by sending the RS232 commands listed below
10.1 RS232 Communication protocol
The serial parameters for a correct transmission are:
Baud rate: 9600
Data bit: 8
Stop bit: 1
Parity bit: none

10.2 List of commands
The ending mark of command is “”.

Command Description Command & Feedback Example
#GET_FIRMWARE_VE RSION Get the firmware version. @V1.0.0
#FACTORY_RESET Restore to factory defaults. @FACTORY_RESET
#REBOOT System reboot. @REBOOT
#HELP [PARAM] Get the command details.

– [PARAM]=Null; Get all command list.
– [PARAM]=Any command; Get the English description and usage of the command.|

HELP SET_AV

@SELECT       VIDEO        AND AUDIO INPUT PORT

SET_AV PARAM1

PARAM=A,PC1,PC2,PC3
A – VEOCast PC1 – HDMI1
PC2 – HDMI2
PC3 – TYPE-C
#SET_RST_WIRELESS| Reset VEOCast power| @RESET WIRELESS DEVICE
#SET_KEYPAD_LOCK 1| Lock front panel buttons.| #SET_KEYPAD_LOCK 1
#SET_KEYPAD_LOCK 0| Unlock front panel buttons (Default).|

SET_KEYPAD_LOCK 0

#GET_KEYPAD_LOCK| Get the locking status of the front panel buttons.| @KEYPAD_LOCK 1

10.2.1 Source Switching

Command Description Command & Feedback Example
#SET_AV A Select the input source: VEO Cast (Default). @AV VEOCast
#SET_AV PC1 Select the input source: PC1. @AV PC1
#SET_AV PC2 Select the input source: PC2. @AV PC2
#SET_AV PC3 Select the input source: PC3. @AV PC3
#GET_AV Get the current input source. @AV PC1
#SET_AUTO_SWITCH 0 Disable auto-switching mode. @AUTO_SWITCH 0
#SET_AUTO_SWITCH 1 Enable auto-switching mode. @AUTO_SWITCH 1
#GET_AUTO_SWITCH Get the auto-switching status. @AUTO_SWITCH 1

10.2.2 CEC/RS232 Function Setting
The ending mark of command is “”.

Command Function Command & Feedback **Example**
#SET_SYNCACT_CEC 1 Enable the function of automatically sending CEC

commands.
When detecting video input signal or not detecting any video signal, the switcher will automatically send the corresponding CEC command to control the display device.| @SYNCACT_CEC 1
#SET_SYNCACT_CEC 0| Disable the function of automatically sending CEC commands.| @SYNCACT_CEC 0
#GET_SYNCACT_CEC| Get the function setting status of automatically sending CEC commands.| @SYNCACT_CEC 1
#SET_SYNCACT_RS232 1| Enable the function of automatically sending RS232 commands.
When detecting video input signal or not detecting any video signal, the switcher will automatically send the corresponding RS232 command to control the display device.| @SYNCACT_RS232 1
#SET_SYNCACT_RS232 0| Disable the function of automatically sending RS232 commands.| @SYNCACT_RS232 0
#GET_SYNCACT_RS232| Get the function setting status of automatically sending RS232 commands.| @SYNCACT_RS232 1
#SET_DISPLAY 1| Power on display device (Simultaneously sending CEC and RS232 commands to display device).| @DISPLAY 1
#SET_DISPLAY 0| Power off display device (Simultaneously sending CEC and
RS232 commands to display device).| @DISPLAY 0

10.2.3 Function Setting
The ending mark of command is “”.

Command Description Command & Feedback Example
#SET_OFF_CNT 1 Set the number of sending DISPLAY OFF command to 1
time. @OFF_CNT 1
#SET_OFF_CNT 2 Set the number of sending DISPLAY OFF command to 2
times. @OFF_CNT 2
#GET_OFF_CNT Get the number of sending DISPLAY OFF command. @OFF_CNT 1
#SET_OFF_DELAY [PARAM] Set the delay time of sending DISPLAY OFF

command to [PARAM].
[PARAM]=5~100 (1=100ms).| #SET_OFF_DELAY 5
@OFF_DELAY 5
#GET_OFF_DELAY| Get the delay time of sending DISPLAY OFF command.| @OFF_DELAY 5
#SET_OUTPUT_HDCP [PARAM]| Set the HDCP mode of output port to [PARAM]. [PARAM]=1~3:
1 – ACTIVE
2 – ON
3 – OFF| #SET_OUTPUT_HDCP 1
@OUTPUT_HDCP 1
#GET_OUTPUT_HDCP| Get the HDCP mode of output port.| @OUTPUT_HDCP 1
#SET_SW_HDCP_MODE [PARAM]| Switch the input ports to support HDCP2.2 status. [PARAM]= 0/1.
0 – UNSUPPORT HDCP2.2
1 – SUPPORT HDCP2.2| #SET_SW_HDCP_MODE 1
@SW_HDCP_MODE 1
#GET_SW_HDCP_MODE| Get the HDCP2.2 status of input ports.| @SW_HDCP_MODE 1
#UPLOAD_USER_EDID [PARAM]| Upload the user-defined EDID [PARAM].
PARAM = 1 ~ 5
1 – User-defined EDID 1
2 – User-defined EDID 2
3 – User-defined EDID 3
4 – User-defined EDID 4
5 – User-defined EDID 5
When the command applied, system prompts to upload the EDID file (.bin). Operation will be cancelled in 10 seconds.| #UPLOAD_USER_EDID 1
@USER_EDID 1 READY PLEASE     SEND      EDID DATA IN 10S OK/ERROR
#SET_DTIME [PARAM1]: [PARAM2]| When not detecting video input signal, set the auto power-off time of display device to [PARAM1]: [PARAM2]. The default time is 10 minutes.
[PARAM1]=0~30 minutes.
[PARAM2]=0~1800 seconds.| #SET_DTIME 1:30
DTIME 1:30
#GET_DTIME| Get the auto power-off time of display device.| @DTIME 30:0

10.2.4 Special Commands
Note: The below commands don’t need ending mark.

Command Description Command & Feedback Example
#SETON[PARAM1]_ [PARAM2]:XXXX Set the ASCII RS232 command

XXXX to be sent to control the third-party device when the DISPLAY ON button is pressed.
– [PARAM1] = 00~06 (Baud Rate)
00 – 115200
01 – 57600
02 – 38400
03 – 19200
04 – 9600
05 – 4800
06 – 2400
– [PARAM2] = 00~99. The delay time of sending command.
– XXXX: Any ASCII code (up to 48 bytes).| #SET_ON_05_30:1234 567
@BAUDRATE: 4800
@DELAY TIME: 30 s
@DISPLAY ON TO SEND:1234567
Command| Description| Command & Feedback Example
---|---|---
#SET_HON[PARAM 1]_ [PARAM2]:XX XX| Set the HEX RS232 command XX XX to be sent to control the third-party device when the DISPLAY ON button is pressed.
– [PARAM1] = 00~06 (Baud Rate)
00 – 115200
01 – 57600
02 – 38400
03 – 19200
04 – 9600
05 – 4800
06 – 2400
– [PARAM2] = 00~99. The delay time of sending command.
– XX XX: Any HEX code (0-9, A-F; up to 20 bytes. It must have a blank between 2 different XX).| #SET_H_ON_05_30:31 32 33 34 35
@BAUDRATE: 4800
@DELAY TIME: 30 s
@DISPLAY ON HEX TO SEND:31 32 33 34 35
#SETOF[PARAM1]_ [PARAM2]:XXXX| Set the ASCII RS232 command XXXX to be sent to control the third-party device when the DISPLAY OFF button is pressed.
– [PARAM1] = 00~06 (Baud Rate)
00 – 115200
01 – 57600
02 – 38400
03 – 19200
04 – 9600
05 – 4800
06 – 2400
– [PARAM2] = 00~99. The delay time of sending command.
– XXXX: Any ASCII code (up to 48 bytes).| #SET_OF_05_30:ABCD EFG
@BAUDRATE: 4800
@DELAY TIME: 30 s
@DISPLAY OFF TO SEND:ABCDEFG
Command| Description| Command & Feedback Example
---|---|---
#SET_HOF[PARAM1 ]_ [PARAM2]:XX XX| Set the HEX RS232 command XX XX to be sent to control the third-party device when the DISPLAY OFF button is pressed.
– [PARAM1] = 00~06 (Baud Rate)
00 – 115200
01 – 57600
02 – 38400
03 – 19200
04 – 9600
05 – 4800
06 – 2400
– [PARAM2] = 00~99. The delay time of sending command.
– XX XX: Any HEX code (0-9, A-F; up to 20 bytes. It must have a blank between 2 different XX).| #SET_H_OF_05_30:41 42 43 44 45
@BAUDRATE: 4800
@DELAY TIME: 30 s
@DISPLAY OFF HEX TO SEND:41 42 43 44 45

FIRMWARE UPGRADE

When the device is connected to the internet, the firmware update will be done automatically.
In case of manual update, the following steps should be followed:

  1. Prepare the latest upgrade file (.bin) and rename it as “FW_MERG.bin” on PC.
  2. Power off the switcher and connect the FW port of switcher to the PC with USB cable.
  3. Power on the switcher, and then the PC will automatically detect a U-disk named of “BOOTDISK”.
  4. Double-click the U-disk, a file named of “READY.TXT” would be showed.
  5. Directly copy the latest upgrade file (.bin) to the “BOOTDISK” U-disk.
  6. Reopen the U-disk to check the filename “READY.TXT” whether automatically becomes “SUCCESS.TXT”, if yes, the firmware was updated successfully, otherwise, the firmware updating is failed, the name of upgrade file (.bin) should be confirm again, and then follow the above steps to update again.
  7. Remove the USB cable after firmware upgrade.
  8. After firmware upgrade, the switcher should be restored to factory default by sending command.

TROUBLESHOOTING & MAINTENANCE

Problems Potential Causes Solutions
Output image with white noise. Bad quality of the connecting cable Try

another high-quality cable.
Fail or loose connection| Make sure the connection is good.
HDCP issues| Check compatibility
No output image when switching| No signal at the input / output end.| Check if there is any signal at the input/ output end.
EDID issues| Check resolutions compatibility
Fail or loose connection.| Make sure the connection is good.
POWER indicator doesn’t work or no respond to any operation| Fail connection| Make sure the power cord connection is good.
Power Supply is damaged| Check the power supply
Cannot control the device by control device (e.g. a PC) through RS232 port| Wrong RS-232 communication parameters or connection.| Type in correct RS232 communication parameters and check the connection.
RS-232 port is damaged| Send it to authorized dealer for checking.

Note: If the problem still persists after following the above troubleshooting steps, please contact your local dealer or distributor for further assistance.

TECHNICAL SPECIFICATION

13.1. VIDEO PERFORMANCES

Input Resolution| HDMI: Up to 4Kx2K@60Hz 4:4:4 HDR10, Dolby Vision
USB-C: Up to 4K@30Hz 4:4:4
VEOCast: Up to 4K@30Hz 4:4:4
---|---
Output Resolution| Up to 4Kx2K@60Hz 4:4:4 HDR10, Dolby Vision
Color depth| Up to 12-bit
Signal Bandwidth| 18 Gbps Input (HDMI 2.0b)
HDCP| 2.2/1.4 Compliant
Video Input Connectors|  2 x Type A female HDMI
1 x Type C USB 3.0 connector
1 x External Antenna connector
Video Output Connectors| 1 x Type A female HDMI
HDMI Distance| up to 10 meters (33 feet) with Ecler VEO cables

13.2. AUDIO PERFORMANCES

Audio Formats| Dolby® Atmos, Dolby® TrueHD, Dolby® Digital Plus, Dolby® Digital, DTS-X™, DTS-HD Master Audio™, DTS
5.1™, PCM;
---|---
Sample Rate| up to 24-bit
PCM Bit rate| 32 KHz, 44.1 KHz, 48 KHz, 88.2 KHz, 96 KHz, 176.4 KHz, 192 KHz
Frequency Response| 20Hz–20KHz, ±3dB
Max Output Level| 2.0Vrms ± 0.5dB
THD+N|  < 0.05%, 20Hz – 20KHz bandwidth, 1KHz sine at 0dBFS level (or max level)
SNR| >80dB, 20Hz – 20KHz bandwidth
Audio Connectors| 5-pin Euroblock (Balanced Stereo)

13.3. CONTROL

Control ports| 1 x 4-pin DIP switch
2 x HOST (PC1&PC2),
2 x DEVICES
1 x RS232
1 x FW Update
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Control Connectors| 2 x Type-B USB 3.0
2 x Type-A USB 3.0
1 x 3-pin Euroblock
1 x Micro-USB

13.4. NETWORK

WLAN Standards IEEE 802.11ac
Wireless Band 2.4 GHz /  5 GHz
Max Wireless Coverage ≤5m, environment dependent, reduce disturbance to

increase transmission distance up to 15m
OS supported Versions|  iOS 7 or above, MacOS, Android 4.0 or above, Windows 8.1 or above

13.5 ENVIRONMENTAL

Operating Temperature -5˚C – +55˚C / 23˚F – 131˚F
Humidity 10 – 90% RH (no condensation)

13.6. POWER SUPPLY

Power Consumption 85 W Max (60W Max power charging over USB-C)
Power Supply AC 100V ~ 240V 50/60Hz Output: DC 24V—5A

13.7. MISCELLANEOUS

Dimensions W x H x D 240 x 24.5 x 135mm (9.45” x 0.96“ x 5.31“)
Weight 1250g / 2,75 lbs

MECHANICAL DIAGRAMS

ecler VEO SWM44 4K 4x1 Presentation Switcher with VEOCast
2

All product characteristics are subject to variation due to production tolerances.
NEEC AUDIO BARCELONA S.L. reserves the right to make changes or improvements in the design or manufacturing that may affect these product specifications.
For technical queries contact your supplier, distributor or complete the contact form on our website, in Ecler Support & Community: expert assistance, FAQs, news and more.

Motors, 166‐168 08038 Barcelona ‐ Spain
(+34) 932238403
information@ecler.com
www.ecler.com

Documents / Resources

| ecler VEO-SWM44 4K 4x1 Presentation Switcher with VEOCast [pdf] User Manual
VEO-SWM44 4K 4x1 Presentation Switcher with VEOCast, VEO-SWM44, 4K 4x1 Presentation Switcher with VEOCast, Switcher with VEOCast
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