randell 9560 Drop In Series Heated Wells User Manual

June 9, 2024
randell

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randell 9560 Drop In Series Heated Wells

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This manual provides
Installation & Operating instructions for
DROP-IN SERIES
HEATED WELLS MODELS 9560 & 9570

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NOTIFY CARRIER OF DAMAGE AT ONCE.
It is the responsibility of the consignee to inspect the container upon receipt of same and to determine the possibility of any damage, including concealed damage. Randell suggests that if you are suspicious of damage to make a notation on the delivery re-ceipt. It will be the responsibility of the consignee to file a claim with the carrier. We recommend that you do so at once.

Manufacture Service/Questions 888-994-7636.

Information contained in this document is known to be current and accurate at the time of printing/creation. Unified Brands recommends referencing our product line websites, unifiedbrands.net, for the most updated product information and specifications.

P/N OMANUAL_MNL0030-04/02

Congratulations on your recent purchase of Randell food service equipment, and welcome to the glowing family of satisfied Randell customers.
Our reputation for superior products is the result of consistent quality craftsmanship. From the earliest stages of product design to fabrication and assembly, rigid standards of excellence are maintained by our staff of design­ers, engineers, and skilled employees.
Only the finest heavy-duty materials and parts are used in the production of Randell brand equipment. This means that each unit, given proper maintenance, will provide years of trouble free service to its owner.
In addition, all Randell food service equipment is backed by one of the best warranties in the food service industry and by our professional staff of service technicians.
Retain this manual for future reference.
Notice: Due to a continuous program of product improvement, Randell Manufacturing reserves thH right to make changes in design and specifications without prior notice.
Notice: Please read the entire manual carefully before installation. If certain recommended procedures are not followed, warranty claims will be denied.

  • Model Number
  • Serial Number
  • Installation Date

UNIT SPECIFICATIONS

MODEL| LENGTH| DEPTH| 12·x20· PAN CAPACITY| CUT OUT SIZE| # ELEMENTS| \JATTAGE| MPERAGE@ 60Hz/1PH (1\MPS)| SHIP ‘w’GT

<LBS)

---|---|---|---|---|---|---|---|---
UNIT| CONTROL| | PANEL| 120V| ,:08V| 240V
9560-1| 18.5″| 26′| 1| 16.5′ X 22.63′| 14.25′ X 5.75″| I| 1100| 9.2| | 46| 60
9560-2| 31.75′| 26′| 2| 30.125′ X 22.63°| 14.25′ X 5.75′| 2| 2200| 18,3| 10.6| 9.2| 85
9560-3| | 26′| 3| 43,75′ X 22.63′| 20′ X 5.75′| 3| 3300| 27.5| 15.9| 13.8| 103
9560-4| 59,25″| 26′| 4| 57,375′ X 22,63′| 26′ X 5,75′| 4| 4400| 36.7| 21.2| 18.3| 170
9560-5| 73′| 26′| 5| 71′ X 22.63′| 32′ X 5.75′| 5| 5500| 45,8| 26.4| 22,9| 230
9560-6| 86.75′| 26′| 6| 84.625′ X 22.63′| 38′ X 5.75′| 6| 6600| 55| | 27.5| 290

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MODEL| LENGTH| DEPTH| 12’X20′ PAN CAPACITY| CUT □UT SIZE| | \JATTAGE| MPERAGE@ 60Hz/lPH

<A•IPS)

| SHIP ‘w’GT

(LBS)

---|---|---|---|---|---|---|---|---
UNIT| CONTRO| L| PANEL| # ELEMENTS| 208V| 240V
9570-2| 31.25′| 26′| 2| 28,25′ X 22,63H| 14′| X| 5,75′| 1| 3000| 14,4| 12,5| 110
9570-3| | 26′| 3| 40,75′ X 22.63′| 14′| X| 5.75′| I| 3000| 14.4| 12.5| 135
9570-4| 56,5′| 26″| 4| 53.375′ X 22,63′| 14′| X| 5,75′| 2| 6000| 28.8| 25| 160
9570-5| 69,25″| 26′| 5| 66,25′ X 22,63″| 14′| X| 5,75′| 2| 6000| 28,8| 25| 185
9570-6| 82′| 21’/| 6| 79.9375′ X 22.63′| 14′| X| 5.75′| 2| 6000| 28,8|   25| 210

RANDELL MANUFACTURING SERIAL NUMBER LOCATION FOR THE DROP-IN SERIES
This is a sample of a serial number tag.
The serial number tag on the Drop-In series is located on the control panel.

Warranty Policies

Parts Warranty
Randell warrants all component parts of manufactured new equipment to be free of defects in material and workmanship, and that the equipment meets or exceeds reasonable industry standards of performance for a period of one year from the date of shipment from any Randell factory, assembly plant or warehouse facility.

Note: Warranties are effective from date of shipment, with a thirty day window to allow for shipment, installation and set up. In the event equipment was shipped to a site other than the final installation site, Randell will warranty for a period of three months following installation, with proof 01f starting date, up to a maximum of eighteen months from date of purchase.

Component parts warranty does not cover glass breakage. Randell covers all shipping cost related to component part warranty sent at regular ground rates (UPS, USPS). Freight or postage incurred for any e11:press or specialty methods of shipping are the responsibility of the customer.

Labor Coverage
In the unlikely event a Randell manufactured unit fails due to defects in materials or workmanship within the first ninety days, Randell agrees to pay reasonable labor costs incurred. During the first ninety days work authoriza­tions are not required for in warranty repairs. However, repair times are limited to certain flex rate schedule’s and hours will be deducted from service invoices if they exceed allowed times without prior approval and a work authorization number. Warranties are effective from date of shipment with a 30 day window to allow for ship­ment, installation, and setup.

When equipment is shipped to a site other than final installation Randell will honor the labor warranty for a period of ninety days following installation with proof of starting date, up to a maximum of nine months from date of purchase. Travel time is limited to one hour each direction or two hours per invoice.

Any travel time exceeding two hours will be the responsibility of the customer.

Export Warranty
Our export warranties will cover all non-electrical parts for the period of one year from the date of shipment to be free of defects in material or workmanship. Electrical parts are also covered if ordered and operated on 60 Hz. Electrical components, ordered and operated on 50 Hz, are warranted for the first 90 days from shipment only. Service labor is covered for the first 90 days with authorization from factory prior to service. Warranty is auto­matically initiated 60 days from ship date. Inbound costs on any factory supplied items would be the responsibil­ity of the customer. Adherence to recommended equipment maintenance procedures, according to the owners manual provided with each unit, is required for this warranty to remain in effect, and can have a substantial effect on extending the service life of your equipment. Equipment abuse voids any warranty. Extended warranties are not available for parts or labor on units shipped outside the United States.

Freight Damage
Any and all freight damage that occurs to a Randell piece of equipment as a result of carrier handling is not considered warranty, and is not covered under warranty guidelines. Any freight damage incurred during shipping needs to have a freight claim filed by the receiver with the shipping carrier (note all damages on freight bill at time of delivery). Internal or concealed damage may fall under Randell’s responsibility dependent upon the circumstances surrounding each specific incident and are at the discretion of the Randell in-house service technician.
NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY

INSTALLATION INSTRUCTIONS

  1. Receiving Shipment
    Upon arrival, examine the exterior of the shipping crate for signs of abuse. It is advisable that the shipping crate be partially removed, in order to examine the cabinet for any possible concealed damages wok might have occurred during shipment. If no damages are evident, replace the crate in order to protect the unit during storage and local delivery. If the unit is damaged, the damage should be noted on the delivery slip or bill of lading and signed to that effect. A claim must be filed immediately against the carrier indicating the extent and esti­mated cost of damage occurred.

  2. Locating Your New Unit
    The following conditions should be considered when selecting a location for your unit:

  3. Floor and Counter top load – The area on which the unit will rest must be free of vibration and suitably strong
    enough to support the combined weights of the unit plus the maximum product load weight.

  4. Clearance – There must be a combined total of at least 3″ clearance on all sides of the unit.

  5. Electrical Supply
    The wiring should be done by a qualified electrician in accordance with local electrical codes. A properly wired, and grounded outlet is required for proper operation. Consult the data plate attached to the control panel for the correct supply voltage and amperage requirements of the unit.

  6. Installation Checklist
    After the final location of the unit has been determined refer to the following checklist prior to start up:

  7. Check all wiring to ensure that there are no kinked, bare, or loose wires.

  8. Check that unit fits properly in cabinet and ensure that it is properly leveled.

  9. Refer to the front of this manual for serial number location. Please record this information in your manual on page 2 now. It will be necessary when ordering replacement parts or requesting warranty service.

  10. Confirm that the unit is holding temperature. Set controls to desired temperature.

  11. Check unit for any signs of leaking.

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INSTALLATION REQUIREMENTS:

MODEL ‘A’ R B ‘C’ ‘D’
9560-1 18.5′ 26′ 16.5′ 14,25′
9560-2 31.75′ 26′ 30.125′ 14.25′
9560-3 45,5′ 26′ 43,75′ 20′
9560-4 ‘.:)’:;l,25′ 26′ 57,375′ 26′
9560-5 73′ 26′ 71′ 32′
9560-6 86,75′ 26′ 84,625′ 38′

IMPORTANT INSTALLATION INSTRUCTIONS

  1. WHEN INSTALLING MODEL 9560 DROP-IN HOT FOOD UNIT, A CLEARANCE OF 1/4′ ON ALL SIDES AND 4-1/4H BELOV UNIT MUST BE MA INT AI NED FROM ALL COMBUSTIBLE MATERIALS.
  2. CONTROL PANEL MUST BE INSERTED INTO CUTOUT BEFORE MAIN UNIT IS INSTALLED.
  3. SECURE UNIT TD TOP AND SEAL WITH NSF APPROVED SILICON.

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*REVISED CUTOUT SIZE FROM 22.5′ TO 22.63′ 10-18-95

  • REVISED CUTOUT SIZE FROM 14H TO 14.25′ 6-1-95

INSTALLATION REQUIREMENTS:

MODEL
9570-2
?570- 3| ‘A’
31.25′
. 12 , 7 5 | •B•
26′
26′| ‘C’
28.25′ 40.75′| ‘D’
14′
14′
---|---|---|---|---
9570-4| 56.5′| 26′| 53.375′| 14′
9570-5| 69.25′| 26′| 66.25′| 14′
__9570-6  82′| 26′| 78.9375′| 14′
| | |

IMPORTANT INSTALLATION INSTRUCTIONS

  1. WHEN INSTALLING MODEL 9570 DROP-IN HOT FOOD UNIT, A CLEARANCE OF 1.5′ ON ALL SIDES AND 6 ° CLEARANCE BELOW THE UNIT MUST BE MA INT AI NED FROM ALL COMBUSTIBLE MATERIALS.
  2. CONTROL PANEL MUST BE INSERTED INT □ FRONT CUTOUT BEFORE MAIN UNIT IS INSTALLED.
  3. SECURE UNIT TD TOP AND SEAL WITH NSF APPROVED SILICON,

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  • REVISED CUTOUT SIZE FROM 22.5′ TD 22,63′ 10-18-95

OPERATION INSTRUCTIONS

All units are designed for 145° to 175° operation or 140° to 170° product temperature. When using the unit dry expect at least a 15° drop in product temperatures compared to using it wet. Electric hot food holding units may be operated utilizing water or dry. Wet operation is usually recommended for higher efficiency.
Plumbing: The units drain must have an outlet to an appropriate drainage area or contai111er.
Note: Drains must be plumbed to all applicable local code requirements.
Caution: Moisture collecting from improper drainage can create a slippery surface on the floor and a hazard to employees. When making electrical connections refer to the amperage data listed on the units data plate. Your local code or the national electrical code handbook to be sure the unit is con­nected to the proper power source.

Preventive Maintenance

Randell strongly suggests a preventive maintenance program which would include the following proiedures:

  1. Clean your hot food unit with a solution of warm water and a mild detergent. The stainless steel portion of your unit can be polished with any quality polish.
    2. Drain water from wells daily and wipe them out. Clean wells thoroughly twice a week to help insure a longer life for your wells.
    Note: Do not use chemicals, steel wool or scrapers to clean unit.
    Caution: Do not use abrasive cleaning solvents.

Proper maintenance of equipment is necessary to prevent costly repairs. By evaluating each unit on a regular schedule you can often catch and repair minor problems before they completely disable the unit. For more information on preventive maintenance consult your local service company or www.CFESA.com. I lost repair companies offer this service at very reasonable rates to allow you the time you need to run your business along with the peace of mind that all your equipment will last throughout its expected life. These services often offer guarantees as well as the flexibility in scheduling of maintenance for your convenience. Randell believes strongly in the products it manufacturers and backs those products with one of the best warranties in the industry. We believe with the proper maintenance and use you will realize a profitable return on your investment and years of satisfied service.

Troubleshooting Guide for Electric Hot Food Drop Ins

An electric hot food table operates on 120V, 208V or 240V circuits. It draws power through either a fuse or circuit breaker panel; if you suspect an electrical problem, check there first. The heating elements are controlled by electrical temperature controls which sense and regulate temperature.
The following trouble shooting guide list the most common malfunctions in order from most to least likely.

PROBLEM POSSIBLE CAUSE REMEDY
Unit will not heat 1. Thermostat off 1. Turn on
2. Unit unplugged 2. Plug in unit
3. Circuit breaker tripped 3. Replace breaker
4. Unknown problem 4. Call preferred service agency
Individual well will not heat 1. Thermostat off 1. Turn on
2. Unknown 2. Call proffered service agency

9560 DROP IN HOT FOOD TABLE

ITEM I DESCRIPTION PART NUMBER
CONTROL KNOB HD KNB003
2 TEMPERATURE CONTROLLER
3 INDICATOR LIGHT
4A PAN, 12X20 SS W/DRAIN
4B PAN,  12X20 SS, W/OUT  DRAIN
5A ELEMENT, 120V RP
5B ELEMENT, 208V RP
5C I ELEMENT, 240V RP
6A ELEMENT PAN     ASSY  W/120V  ELEMENT RP
6B ELEMENT PAN     ASSY  W/204V  ELEMENT
6C ELEMENT PAN     ASSY  W/240V  ELEMENT
6D ELEMENT PAN ASSY W/OUT ELELMENT
7 VALVE, 3/ 4″ FPT GATE
8 I DRAIN STRAINER RP

REPLACEMENT PARTS

9570

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Documents / Resources

| randell 9560 Drop In Series Heated Wells [pdf] User Manual
9560 Drop In Series Heated Wells, 9560, Drop In Series Heated Wells, Heated Wells
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