GoldenEar 071720200025 SuperSub Series Dual-Plane Inertially Balanced Powered Subwoofers Owner’s Manual
- June 4, 2024
- GoldenEar
Table of Contents
- GoldenEar 071720200025 SuperSub Series Dual-Plane Inertially Balanced
- Congratulations!
- Important Safety Instructions
- Unpacking your SuperSub Subwoofer
- Subwoofer Connection
- Powering Up the Subwoofer
- Complete Home Theater Systems
- FINE TUNING
- Troubleshooting
- Service
- Technical assistance
- Specifications
- Limited Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
GoldenEar 071720200025 SuperSub Series Dual-Plane Inertially Balanced
Powered Subwoofers
Congratulations!
Congratulations and thank you for purchasing a GoldenEar’s™ SuperSub™ Series
Subwoofer! You are about to hear the spectacular difference this technically
advanced low frequency reproducer will make in your music and/or home theater
system!
Our engineering team’s years of audio products design experience in developing
leading-edge speaker systems has led to this extraordinary product. In order
to ensure that you experience maximum performance, please take a moment to
fully read this owner’s manual and familiarize yourself with the unique
installation and set-up procedures for your new SuperSub™ Series Subwoofer.
Please visit our website at www.GoldenEar.com for
more information on the technology behind your new speaker system. If you have
additional questions, contact your Authorized GoldenEar™ Dealer or visit the
Q&A page in the Tech Support section of our website.
Safety Precautions
READ THIS SECTION CAREFULLY BEFORE PROCEEDING!
WARNING: RISK OF ELECTRIC SHOCK
- DO NOT OPENThe lighthing tlash with arrowpoint within an equilateral triangle warms of the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
- TO REDUCE THE RISK OF ELECTRIC SHOW, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
- The exclamation point within an equilateral triangle warns users or tne presence or important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
- WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
- WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE, AND OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHOULD NOT BE PLACED ON THIS APPARATUS.
- CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
- CAUTION: FOR CONTINUED PROTECTION AGAINST RISK OF FIRE, REPLACE THE FUSE ONLY WITH THE SAME AMPERAGE AND VOLTAGE TYPE. REFER REPLACEMENT TO QUALIFIED SERVICE PERSONNEL
- WARNING: UNIT MAY BECOME HOT. ALWAYS PROVIDE ADEQUATE VENTILATION TO ALLOW FOR COOLING. DO NOT PLACE NEAR A HEAT SOURCE, OR IN SPACES THAT CAN RESTRICT VENTILATION.
- WARNING: THE WOOFER GRILLES CANNOT BE REMOVED WITHOUT DAMAGING THE PRODUCT.
- CAUTION: TO PREVENT ELECTRIC SHOCK HAZARD, DO NOT CONNECT TO MAINS POWER SUPPLY WHILE GRILLE IS REMOVED.
- CAUTION: DO NOT PLACE ITEMS ON THE SUBWOOFER’S TOP GRILLE. DO NOT SIT OR STAND ON THE SUBWOOFER’S TOP GRILLE.
RECYCLING AND REUSE GUIDELINES FOR EUROPE
In accordance with the European Union WEEE (Waste Electrical and Electronic
Equipment) directive effective August 13, 2005, we would like to notify you
that this product may contain regulated materials which, upon disposal,
according to the WEEE directive, require special reuse and recycling
processing. For this reason GoldenEar
(manufacturers of GoldenEar speakers) has arranged with our distributors in
European Union member nations to collect and recycle this product at no cost
to you. To fi nd your local distributor please contact the dealer from whom you
purchased this product or go to our website at
www.goldenear.com.
Please note that the product only falls under the WEEE directive. When
disposing of packaging and other shipping material we encourage you to recycle
through the normal channels.
Important Safety Instructions
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Read Instructions – All the safety and operating instructions should be read before the product is operated.
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Retain Instructions – The safety and operating instructions should be retained for future reference.
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Heed Warnings – All warnings on the product and in the operating instructions should be adhered to.
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Follow Instructions – All operating and use instructions should be followed.
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Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp, soft cloth for cleaning base.
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Water and Moisture – Do not use this product near water—for example, near a bath tub, wash bowl, kitchen sink, or laundry tub; in a wet basement; or near a swimming pool; and the like.
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Accessories – Do not place this product on an unstable cart, stand, tripod, bracket or table. The product may fall, causing serious injury to a child or adult and serious damage to the product. Use only with a cart, stand, tripod, bracket or table recommended by the manufaturer, or sold with the product. Any mounting of the product should follow manufacturer’s instructions and should use a mounting accessory recommended by the manufacturer.
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Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating, and these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.
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Power Sources – This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your product dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.
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Grounding and Polarization – This product may be equipped with a polarized alternating-current line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.
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Power-Cord Protection – Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.
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Lightning – For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet. This will prevent damage to the product due to lightning and powerline surges.
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Overloading – Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire or electric shock.
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Object and Liquid Entry – Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock.
Do not expose this apparatus to dripping or splashing, and ensure that no objects filled with water, such as vases, are placed on the apparatus. -
Servicing – Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
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Damage Requiring Service – Unplug this product from wall outlet and refer servicing to qualified personnel under the following conditions:
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When power supply cord or plug is damaged;
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If liquid has been spilled, or objects have fallen into product;
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If the product has been exposed to rain or water;
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If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will require extensive work by a qualified technician to restore the product to its normal operation; -
If the product has been dropped or damaged in any way;
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If the product exhibits a distinct change in performance.
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Replacement Parts – When replacement parts are required, be sure the technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards
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Safety Check – Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in proper operating condition.
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Wall or Ceiling Mounting – The product should be mounted to a wall or ceiling only as recommended by the manufacturer.
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Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
SAFETY PRECAUTIONS SPECIFIC TO SUPERSUB SERIES SUBWOOFER
The cautionary marking label is located on back of subwoofer.
POWER SUPPLY
- The power disconnect device is located on the back of the speaker.
- The disconnect device is the power cord, detachable at either the speaker or the wall The mains plug shall remain readily accessible/operable..
- The power cord must be disconnected from the speaker before servicing.
Unpacking your SuperSub Subwoofer
Please Inspect for Shipping Damage
Each Subwoofer leaves our plant in perfect condition. Any visible or
concealed damage most likely occurred in handling after it left our plant and
should be reported at once to your GoldenEar Dealer and/or the delivery
company that delivered your Subwoofer. Please unpack your system carefully.
Save all cartons and packing materials in case you move or need to ship your
system. Record the serial number found on the back of the SuperSub Series
Subwoofer here:
Please go to http://www.goldenear.com/support/registrationandwarranty and
use the serial number(s) above to complete your warranty registration.
Subwoofer Installation
Your new SuperSub subwoofer contains a built-in amplifier and electronic
crossover. Of the several ways to install your subwoofer, none is considered
“better” than another; rather, each is best depending on what type of
entertainment system you own and how you plan to integrate your subwoofer.
Read these installation suggestions below to determine which options best suit
your needs. Please take care to perform all wiring procedures with your system
completely off.
Power Requirements
The ‘Watts’ (W) rating indicated on the rear panel of your GoldenEar
SuperSub Series Subwoofer is the maximum a/c power the subwoofer will draw
when producing its maximum power output. However, the actual wattage draw will
vary with the bass content of the program material and is typically MUCH less
(below 100 watts in normal audio playback use).
Subwoofer Placement
Bass is less and less directional as it goes down in frequency, so your
subwoofer can be located almost anywhere in your listening room. (Your
GoldenEar subwoofer has been designed to operate at frequencies generally
below 150 Hz.) For best sonic integration, locating your subwoofer between
your front speakers or beside one of them and close to the front wall will
usually provide the best bass performance. If this location is not possible
your subwoofer may be placed anywhere in the room without affecting the image
and soundstage of your stereo or multichannel speaker system. (See additional
notes below about installing your subwoofer in a cabinet.)
Here are some principles to keep in mind when deciding on your subwoofer’s
placement:
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For maximum output, the subwoofer should be placed close to a wall. Corner placement will increase the subwoofer’s output, but may exaggerate room nodes (peaks in frequency) causing muddy,
ill-defined bass performance in the room. -
While one GoldenEar subwoofer will always sound great, the use of two subwoofers will definitely enhance your system’s performance by providing a smoother and more consistent room response. With two subs, it is recommended that you locate the subwoofers out of the corners on the same side of the room as the main speaker of the same channel -or- one in the front of the room and one in the rear of the listening room may be preferred for home theater setups.
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Always remember that frequency response and output level are greatly influenced by the subwoofer’s placement. A movement of even a foot or two can dramatically change your room’s bass response characteristics. We recommend you experiment with placement in your particular listening room in order to achieve the highest performance from your new SuperSub subwoofer.
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The figures below highlight how bass output is generally affected by room placement. When seated in a typical listening area of your room, placing the subwoofer inside the “shaded” areas will typically result in best bass performance. Corner placement provides the most bass, but at the expense of accuracy. Asubwoofer placed near a wall usually provides a good balance of quantity and accuracy. Controls on the back panel of your subwoofer are provided to align your subwoofer’s output to the other speakers in your system, see section on “Fine Tuning” located on page 13.
Placement Inside a Cabinet Or Cavity
The SuperSub models, because of their unique vibration cancelling properties,
can be placed inside a cabinet or cavity and still provide excellent in-room
performance. Just be sure to leave at least 2 inches of clearance around the
subwoofer.
The Advantage of Using Two Subwoofers
Although a single GoldenEar SuperSub subwoofer provides exceptional
performance and substantial output, the quality and quantity of bass can be
further improved with the use of two (or even four) subwoofers. This allows
you to randomize the standing waves within your listening room so that bass
will be distributed in a more uniform manner. Two (or more) subwoofers also
provide even lower distortion, especially at high output levels.
The extra care you take in correctly positioning the subwoofer will result in
greater listening enjoyment. So, keep the following guidelines in mind when
deciding on the best subwoofer placement:
Placing Two Subwoofers in Your Listening Room
GoldenEar’s SuperSub subwoofers are engineered to be used singly or in stereo pairs. With a single subwoofer, both left and right signals are combined (either at the subwoofer or at the receiver/processor). With stereo subwoofers, the left and right low frequency signals can be reproduced by their own individual subwoofers. The use of one subwoofer achieves outstanding performance; however, the addition of a second subwoofer (one for the left and one for the right channel) clearly offers the highest level of performance achievable for both movies and music. Two subwoofers also couple much better to the air in your room (four times better) and of course offer double the power. In addition to the above mentioned setup for stereo subwoofers, some state-of-the-art home theater installations have begun to use a separate subwoofer placed in the rear of the room and we recommend this for the absolute ultimate in movie bass performance. When using two subwoofers, placing one in the front of the room and the other in the rear of the room usually provides the best bass performance and sonic integration. If those locations are not possible or if you want to experiment with placement options using two subwoofers, the following procedure will be a helpful guide to achieving better bass performance. Refer to “Subwoofer Connection” then proceed as follows:
- Temporarily turn all speakers off (either by turning your amplifier off or disconnecting them);
- Connect and place one subwoofer in the central area of your listening room (follow directions for connection, as outlined in the following section);
- At a moderately loud level, play music or a video soundtrack with extended bass that is repetitive or continuous;
- Walk around your room and note where the bass sounds louder and where it sounds quieter;
- Place the first subwoofer within a louder bass area of your room; then place the second subwoofer within aquieter bass area of your room;
- Connect both subwoofers and switch all speakers back on; and switch the amplifier on, or reconnect it;
- Now follow “Fine Tuning” instructions after the Subwoofer Connection section to optimize your system’s overall bass performance.
NOTE: The preceding is only a guideline. You may want to use a bass test disc and SPL meter to more accurately determine the bass characteristics of your listening room (see dealer for more information). Remember that room acoustics vary, so it may take some experimenting with placement to achieve best performance.
Subwoofer Connection
- SAFETY PRECAUTION: Before proceeding with this section be sure to read and follow all safety precaution and instruction notices at the beginning of this manual.
- Turn all components OFF before connecting the subwoofer
IMPORTANT: To achieve all the superb bass performance that your SuperSub subwoofer is equipped to offer, it is important that you become familiar with its comprehensive Input/Output and Control Facilities. Before connecting your subwoofer, read the following sections carefully.
We recommend the use of high-quality cables and connectors when hooking up your subwoofer (see your dealer).
INPUT/OUTPUT FACILITIES
- Left/LFE Line-Level (RCA) Input – Allows connection from the Sub/LFE Output of an A/V receiver, processor or other suitable low-passed, low-level source.
- Left and Right Line-Level (RCA) Inputs – Allows connection from the Left/Right preamp outputs of your receiver or processor, or integrated amplifier, for use in a stereo (rather than home theater) system.
CONTROL FACILITIES
Your GoldenEar SuperSub Series Subwoofer is equipped with operating controls on the back panel to ensure excellent flexibility and maximum performance in any installation. Most of them are the “set and forget” type, although you may occasionally find certain controls require minor adjustments.
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Subwoofer Level – This is a volume control, use it to balance the subwoofer output level to best blend with your other speakers. For suggestions on setting the Subwoofer Controls once your subwoofer has been connected refer to the section on “Fine Tuning” on page 13.
Crossover Control – Controls the subwoofer’s upper-frequency cut-off. This control (low-pass filter) is continuously variable between 40 and 150 Hz. This low pass filter control is used to obtain the optimum transition between the subwoofer and your main speakers when the subwoofer is connected using the Left/Right Inputs and the input switch is selected for Left/Right input use (see figure below). We receive many questions from subwoofer owners asking us where to set the filter controls in a variety of different setups. Although many people think that there is a specific frequency at which to set the controls in their system, this can only be determined by you. Experimenta-tion is recommended (due to system placement and subjective variables) to obtain the best sound for you. See the “Fine Tuning” section on page 13 for some suggestions. -
Auto-On/Standby – Your subwoofer will turn on when it receives an input signal — eliminating the need for a power switch. If no signal is sensed for a period of time, the subwoofer will automatically switch off. See “Powering Up the Subwoofer” section below for more details.
Powering Up the Subwoofer
Your SuperSub Series powered subwoofer must be plugged into an electrical
socket (use an unswitched outlet if possible) of the appropriate voltage (as
indicated on the back of your unit) using the plug on the end of the black
cord attached to the electronics module on the back of the subwoofer. The
SuperSub Series Subwoofer has a special circuit which automatically turns the
powered subwoofer section on when a signal is fed to the loudspeaker and does
not require an on/off switch. (When the Subwoofer is first plugged in, the LED
will flash for 30 seconds while the sub conducts a self-test, initializing the
software and hardware. After 30 sec, if there is no audio signal, the LED will
turn off and the subwoofer will go into standby mode drawing a low amount of
power while waiting for an audio signal.)
The LED on the back panel will light up when a signal is sensed and the
amplifier will turn on. After you stop listening, it may take up to an hour
for the amplifier to actually turn off. (Please note: In some instances,
because of RF presence in your area, the LEDs may not turn off. However, this
is nothing to be concerned about as the amplifiers draw almost no power when
they are idling.)
Please note: It is normal to hear a slight pop from the subwoofer when
the amp powers up.
NOTE: To prevent accidental damage to your subwoofer from overdriving the
system, the subwoofer features an internal overload protection circuit, which
will turn the subwoofer off or down when overdriven or overheated and will
then resume normal operation after a few minutes.
Complete Home Theater Systems
We strongly suggest that you use a matching GoldenEar Left, Right, Center channel, Surround/Rear and Height channel speakers to complete your GoldenEar home theater system.
Connection Options
Before connecting your subwoofer, please read this section to determine which
setup option best suits your needs. (See your dealer if you require additional
information or assistance.)
Left/LFE Line-Level Input From Sub/LFE Output – For use with a receiver,
processor or subwoofer control unit that has a Sub-Out/LFE-Out jack – Using an
RCA-to-RCA interconnect cable connect the subwoofer to the Left/LFE In-put and
position the Input Switch in the LFE IN (Down) position, as shown below. Most
a/v receivers, preamps and processors feature a mono (line level) Sub/LFE
output intended to be used with subwoofers. You can feed this Sub/LFE output
of your a/v receiver or processor to the LFE input on the subwoofer and
achieve full performance. These outputs have their own low-pass filter built
into the circuit as part of their bass management setup. The LFE input on your
SuperSub subwoofer are direct coupled inputs which are not affected by the
subwoofer’s crossover control (low-pass filter). If the sub output on your
receiver is full range (does not have a low-pass crossover – or you wish to
use the SuperSub’s subwoofer’s low-pass crossover), then you must hook up
using the Left/Right Inputs, as described in the section on page 11
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Left and Right Line-Level (RCA) Inputs– For use in a stereo configuration
using the Left/Right preamp outputs of your receiver, processor or integrated
amplifier. Use RCA-to-RCA cables to connect the subwoofer and position the
Input Switch in the LEFT/RIGHT IN (Up) position, as shown. In this
configuration the subwoofers’s crossover control is now active, allowing a
setting that matches the roll of of your main speakers.
In this configuration your main speakers will run full range with no low
frequency roll-off. The SuperSub crossover settings will then allow you to
augment the bass extension of your system beyond the main speakers’
limitations.
DUAL SUBWOOFER CONNECTIONS
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Connection using Left/LFE low level Inputs: From your receiver or preamp, attach a RCA-type “Y” connector
to theSub/LFE out (unless your receiver or processor has two Sub outs) and then run an RCA-type interconnect cable to each subwoofer’s LEFT/LFE Input. Select the LFE In (DOWN) position on the Input Select switch. For further setup instructions, refer to Bass Management Systems Setup section below -
Connection using Left/Right low level Inputs: Connect the Left preamp output to the Left RCA input of the first sub and the Right preamp output to the Right RCA input on the second sub. Select the Left/Right In (UP) position of the Input Selection Switch.
BASS MANAGEMENT SYSTEMS SET UP (FOR MULTI-CHANNEL, 5.1, ETC., SYSTEMS)
Multi-channel surround sound systems have a critical speaker setup and channel
balancing procedure for setting the level for all speakers and how bass is
directed which must be followed if the system is to perform properly. Many
problems relating to the overall sound of the system can be clearly traced
back to improper system balance. Also note that multi-channel surround sound
systems have bass management systems which vary from unit to unit. This bass
management system must be properly adjusted. Many problems relating to the
overall sound of the system can be traced back to improper bass management
settings.
Bass Management Settings when using LFE Input: On your A/V receiver or
processor’s Speaker Setup Menu, set all speakers to “Small” and set Subwoofer
to “Yes” to direct all bass and LFE information to the Sub(s).
Setting Channel Levels: Using your receiver or A/V processor’s Speaker Level
Calibration Menu, set each speaker (channel) in the system to the same volume
level. While you can get reasonable results doing this by ear, it is best to
use an inexpensive Sound Pressure (SPL) meter to get better channel to channel
balance. Some new receivers and processors have Auto Set Up functions that use
a supplied microphone to set levels automatically. Also note that bass level
should be set to individual taste, not just to a given reading on the SPL
meter. Also note that most inexpensive SPL meters suffer significant roll-off
when measuring bass frequencies, making it even more important to “adjust bass
to taste.”
(Small and Large settings on speaker setup menus determine the routing of
bass information, see your dealer for more assistance on the correct settings
for your specific speaker system and environment.)
FINE TUNING
Once you have the rest of your speakers positioned in the room (and have set
speaker distances and calibrated speaker levels with your Processor or A/V
Receiver, if applicable) it’s time for a little fine tuning.
(NOTE: Set tone or equalizer controls on your receiver or preamplifier to flat
(or 0°) and switch any loudness controls off.) When setting up your subwoofer
use music and video soundtracks that you know well. They should contain
selections with extended bass that is continuous and repetitive. When you are
adjusting your subwoofer, remember: Bass should not be overbearing — the
subwoofer should not draw attention to itself — but the overall system sound
shouldn’t be “thin” or difficult to hear.
The following procedure is only for set ups utilizing the Left/Right Input
connections and input switch position on the subwoofer, and are simply a
suggested method to achieve the best results. (If using the LFE input with an
A/V receiver or processor to control crossover setting and levels, skip this
section):
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Turn the Subwoofer Level control completely counter-clockwise to its minimum;
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Turn the Subwoofer Cut-Off Frequency control to its highest frequency (i.e. 150 Hz);
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While you listen to a music or movie selection in your primary listening area, have an assistant turn up the Subwoofer Level control until the subwoofer can be clearly heard;
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Turn the Subwoofer Level control completely counter-clockwise to its minimum;
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Turn the Subwoofer Cut-Off Frequency control completely counterclockwise(i.e. 40 Hz);
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Slowly rotate the Subwoofer Level control until you match the subwoofer output level with the level
of your front speakers. Bass should be clearly audible, but not intrusive; -
Slowly rotate the Subwoofer Cut-Off Frequency control until you hear the best subwoofer/main speaker blend. If the sound is too “thin,” you have not set the frequency high enough; if the sound becomes “boomy” you have set the frequency too high. Adjust until you find the most natural balance.
Troubleshooting
If you experience any difficulties with your SuperSub, try the suggestions described below. If you are still having problems, please consult your GoldenEar Authorized Dealer for assistance.
- Make sure all your system interconnects and power cords are solidly in place.
- Should you experience any level of ground hum or noise, try plugging the power cord into the same circuit as your amplifier.
- The system is provided with sophisticated internal protection circuitry. If for some reason the protection circuitry is tripped, please turn down your system’s volume and wait five minutes before trying the system again. If the amplifier should overheat, the system will turn off until the amplifier cools down and resets.
- Check to be sure that your power cord has not been damaged.
- Check that no foreign objects or liquid has entered the subwoofer.
- Check the fuse on the back panel (replace only with the exact matching value fuse)
- If you cannot get the subwoofer to turn on or if no sound comes out and you are sure the system is set up properly, please bring the Subwoofer to your GoldenEar Authorized Dealer for assistance. But make sure you call first.
Service
Service and warranty work on your GoldenEar Subwoofers will normally be
performed by your local GoldenEar dealer. If, however, you wish to return the
speaker to us, please contact us first, describing the problem and requesting
authorization as well as the location of the nearest factory service center.
Please note that the address given in this booklet is the address of our
office only. Under no circumstances should Subwoofers be shipped to our
offices or returned without contacting us first and obtaining return
authorization.
The Quest Group dba
GoldenEar™
2621 White Road
Irvine, CA 92614 USA
Phone: 949-800-1800
Technical assistance
It is our pleasure to offer assistance if you have any questions regarding your SuperSub Series Subwoofer or its set-up. Please contact your nearest GoldenEar dealer or contact us directly at 949-800-1800.
Specifications
SuperSub™ X
- Dimensions: 123⁄4″ (32.5 cm) H (w/feet) x 14″ (35.6 cm) W x 131⁄4″ (33.5 cm) D
- Weight: 31 lbs. (14.1 kg)
- Frequency Response: 12 Hz – 250 Hz
- Driver Complement: Two 8″ long-throw high-output bass drivers Two 10.5″ x 9.5″ quadratic planar infrasonic radiators
- Amplifier: 1400 Watt ForceField digital amplifier
- LFE Line-Level Input: Unfiltered (no low pass), direct-coupled
- Right/Left Line-Level Input: Variable Low-Pass from 40 Hz – 150 Hz
- Fuse Size: 6-amp 250-volt slow blow fuse (110-volt version) 4-amp 250-volt slow-blow fuse (240-volt version)
- Power Requirements/Consumption:
- Low Voltage Version – 120 V at 50 or 60 Hz / 1400 Watts
- High Voltage Version – 240 V at 50 or 60 Hz / 1400 Watts
(Approved for NA (TUV) and the CE market.)
SuperSub™ XXL
- Dimensions: 175⁄8″ (44.6 cm) H (w/feet) x 193⁄4″ (50 cm) W x 157⁄8″ (40.4 cm) D
- Weight: 82 lbs. (37.2 kg)
- Frequency Response: 10 Hz – 250 Hz
- Driver Complement: Two 12″ long-throw high-output bass drivers Two 13″ x 15″ quadratic planar infrasonic radiators
- Amplifier: 1600 Watt ForceField digital amplifier
- LFE Line-Level Input: Unfiltered (no low pass), direct-coupled
- Right/Left Line-Level Input: Variable Low-Pass from 40 Hz – 150 Hz
- Fuse Size: 8-amp 250-volt slow blow fuse (110-volt version) 6.3-amp 250-volt slow-blow fuse (240-volt version)
- Power Requirements/Consumption:
- Low Voltage Version – 120 V at 50 or 60 Hz / 1600 Watts
- High Voltage Version – 240 V at 50 or 60 Hz / 1600 Watts
(Approved for NA (TUV) and the CE market.)
Limited Warranty
5-YEARS FOR DRIVERS AND CABINETS,
3-YEARS FOR ELECTRONIC COMPONENTS
GoldenEar™ warrants to the original retail purchaser only that this GoldenEar
Loudspeaker Product (the “Product”) will be free from defects in materials and
workmanship for a period of five (5) years covering the drivers and cabinets,
and three (3) years for the electronic components from the date of the
original purchase from a GoldenEar Authorized Dealer. However, this warranty
will automatically terminate prior to the expiration of five (5) years for the
drivers and cabinets and three (3) years for the electronic components if the
original retail purchaser sells or otherwise transfers the Product to any
other party. The original retail purchaser shall hereinafter be referred to as
“you.” Defective Products must be shipped, together with proof of date of
purchase, prepaid insured to the Authorized Dealer from whom you purchased the
Product, or to the nearest factory service center. Product(s) must be shipped
in the original shipping container or its equivalent; in any case the risk of
loss or damage in transit is to be borne by you. If, upon examination at the
Factory or a GoldenEar Authorized Dealer, it is determined that the unit was
defective in materials or workmanship at any time during this Warranty period,
GoldenEar or the GoldenEar Authorized Dealer will, at its option, repair or
replace this Product at no additional charge, except as set forth below. All
replaced parts and Product(s) become the property of GoldenEar. Product(s)
replaced or repaired under this Warranty will be returned to you, within a
reasonable time, freight collect.
This Warranty does not include service or parts to repair damage caused by
accident, misuse, abuse, negligence, inadequate packing or shipping
procedures, commercial use, voltage in excess of the rated maximum of the
unit, cosmetic appearance
of cabinetry not directly attributable to defects in materials or workmanship,
or service, or repair or modification of the Product which has not been
authorized by GoldenEar. GoldenEar makes no Warranty with respect to its
Products purchased from dealers or outlets other than GoldenEar Authorized
Dealers. This Warranty is in lieu of all other expressed Warranties. If this
Product is defective in material or workmanship as warranted above, your sole
remedy shall be repair or replacement as provided above. In no event will
GoldenEar be liable to you for any incidental or consequential damages arising
out of the use or inability to use the Product, even if GoldenEar or a
GoldenEar Authorized Dealer has been advised of the possibility of such
damages, or for any claim by any other party. Some states do not allow the
exclusion or limitation of consequential damages, so the above limitation may
not apply to you.
All implied warranties on the Product are limited to the duration of this
expressed Warranty. Some states do not allow limitation on how long an implied
Warranty lasts, so the above limitations may not apply to you. This Warranty
gives you specific legal rights, and you also may have other rights which vary
from state to state.
This product complies with the essential requirements of the EMC directive
89/336/EEC
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Copyright © 2021 GoldenEar All rights reserved.
Reproduction in whole or in part without our express permission is prohibited.
References
Read User Manual Online (PDF format)
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