TrueNAS R30 Storage Appliance User Guide
- June 9, 2024
- TrueNAS
Table of Contents
TrueNAS R30 Storage Appliance
Introduction
The TrueNAS R30 is a 1U, 16-bay, NVMe data storage array. It has redundant power supplies. Your system comes with the TrueNAS operating system preloaded. Review the safety considerations and hardware requirements before installing an R30 system into a rack.
Safety
-
Static Discharge
Static electricity can build up in your body and discharge when touching conductive materials. Electrostatic Discharge (ESD) is harmful to sensitive electronic devices and components. Keep these safety recommendations in mind before opening the system case or handling non-hot-swappable system components:- Turn off the system and remove power cables before opening the case or touching internal components.
- Place the system on a clean, hard work surface like a wooden tabletop. Using an ESD dissipative mat can also help protect the internal components.
- Touch the metal chassis with your bare hand to dissipate static electricity in your body before touching any internal components, including components not yet installed in the system. Using an anti-static wristband and grounding cable is another option.
- Store all system components in anti-static bags.
You can find more preventative tips and details about ESD at https://www.wikihow.com/Ground-Yourself-to-Avoid-Destroying-a-Computer-with- Electrostatic-Discharge.
-
Handling the System
We recommend at least two people lift a TrueNAS system. Hold the system from the sides or bottom whenever possible. Always be mindful of loose cabling or connectors and avoid pinching or bumping these elements whenever possible. This document uses “left” and “right” according to your perspective when facing the front of a system or rack.
Requirements
We recommend these tools when installing a TrueNAS R30 in a rack:
-
2 Phillips head screwdriver
- Flat head screwdriver
- Tape measure
- Level
R30 Components
TrueNAS units are carefully packed and shipped with trusted carriers to arrive
in perfect condition.
If there is any shipping damage or missing parts, please take photos and
contact iXsystems support immediately at
[email protected], 1-855-GREP4-iX
(1-855-473-7449), or
1-408-943-4100. Please locate and
record the hardware serial numbers on the back of each chassis for quick
referencefront. Carefully unpack the shipping boxes and locate these
components:
- R30 Unified Storage Array with up to 16 NVMe drives installed in trays
- Set of rackmount rails with mounting hardware
Accessory kit:
- 2 IEC C13 to NEMA 5-15P power cords
- 2 IEC C13 to C14 cords
- Set of velcro cable ties
- Fasteners:
- 48 #6-32x4mm drive tray screws.
- 4 #6-32x4L chassis rail screws.
- 2 Ear Extenders
Front Indicators
The R30 has front panel indicators for power, locate ID, and fault. The fault
indicator is on during the initial power-on-self-test (POST) and turns off
during normal operation. It turns on if the TrueNAS software issues an
alert.
Rear Components and Ports
The back panel has redundant power supplies and various connection
ports.
Rack the R30
We recommend double-checking your system’s rack rail placement. The R30 requires an EIA-310 compliant rack. To properly install the rack rails, the front and rear vertical rack posts need to be spaced between 23” – 35.75” (584mm – 908mm) apart.
Attach Chassis Rails
Each rail has two components, the outer rack rail and the inner chassis rail.
To protect during shipping, the chassis rail is inserted into the rack rail
and must be removed before attaching a system. Completely expand the rail.
Slide the chassis rail forward until the metal catch stops it. Push in the
catch and slide the chassis rail forward until it is free of the rack
rail.
The chassis rail attaches to the side of the R30. Align the chassis rail with
the pegs on the side of the R30. Slide rail back to lock in place. Use the
screw hole at the front of the chassis and at the rear of the chassis to
secure the rail to the side of the R30. Attach the chassis rail to the side of
the R30 using the 2 chassis rail screws and a #2 screwdriver.
Follow this procedure to slide out and attach the second chassis rail to the
other side of the system.
The following images are enlarged to show detail:
Install Rack Rails
Before installing the rack rail, make sure the rack has enough space for the
system. The R30 needs 1U of space for both the system and rack rails.
Take a rack rail and align the end marked “FRONT” with the front of the rack.
The “FRONT” text must be pointed inside the rack so the chassis rails can
slide into the rack rails. In this example the left front rack rail is shown.
Align the rail front pegs with the rack attach points and press the rail
retention clip to open it. This allows the rail front pegs to enter the rack
attach points. Push the rail front pegs into the rack attach points.
With the front of the rail installed, extend the back of the rack rail towards
the equivalent attach points on the rear rack post. Make sure the rail remains
level from the front to the back. With the rear attach points in place, secure
the rear of the rail to the rack by depressing the spring clip. Follow this
process for the other rack rail.
Install the R30 in the Rack
Team-lift the system and align the chassis rails with the rack rails. Slide
the ends of the chassis rails into the rack rails and push the system forward
until the metal safety catches click into place. Pull the blue safety catches
towards the front of the system and continue to gently push the system into
the rack.
The rail kit includes additional thumb screws that can be used to secure the system to the rack rails using the screw holes in each chassis ear.
Replace Drives
The R30 ships with all the storage drives needed to fully populate the
enclosure. Drives ship mounted in drive trays. In order to replace one of the
front storage drives, follow the steps outlined below.
The R30 has 12 front drive bays and 4 internal drive bays which support up to
16 hot-swappable 2.5” NVMe drives.
Remove Drives
Press the blue spring lock to release the drive cover. Swing the tray lever
outwards.
Pull the drive tray toward you to remove it from the chassis.
Install Drives
Insert the 2.5” drive in the drive tray. Fasten the 2.5” drive to the drive
tray using four screws.
Insert the drive tray and drive back into the bay. When the drive tray reaches the end of the bay push the tray lever closed. The spring lock clicks. The drive tray and drive are secured in place.
Warning: The LED pins are flexible. The drive must be fully seated into the bay before closing the tray lever. LED pin damage can result if the drive is not seated properly before closing the tray lever.
Connect Cables
Do not plug the power cords into a power outlet just yet.
Start by connecting cables to the various ports on the back of the R30. Make
sure to leave enough flex in the cables so that they don’t pull out of place
when the enclosure slides out of the rack.
Note: The R30 accepts 110v and 200-240v power input.
Connect a power cord to the back of one power supply. Extend the plastic
retention clamp, open it, fit it over the power cable, and push it down to
lock it into place. Repeat the process to connect the second power supply and
secure the cord.
Connecting to the TrueNAS Web Interface
Powering on the system and allowing it to boot to the system console will display the IP address of the TrueNAS R-Series graphical web interface, 192.168.100.231 in this example:
- The web user interface is at: http://192.168.100.231
- The TrueNAS web interface uses default credentials for first-time logins:
- Username: root
- Password: abcd1234
After logging in, you can change the root account password in Account > Users
to increase system security. When more than one TrueNAS device is connected to
the network, mDNS can experience name conflicts. Give each TrueNAS device a
unique hostname like truenas1.local and truenas2.local to avoid this problem.
The hostname is changed in Network > Global Configuration > Hostname in the
TrueNAS web interface. Out-of-band logins have separate credentials from the
TrueNAS web interface. The credentials are randomized and attached to the back
of the TrueNAS chassis. For more details, see
https://www.truenas.com/docs/sb-327.
For additional details about out-of-band management, see the R-Series Out of
Band Management guide:
https://www.truenas.com/docs/hardware/rseries/rseriesoobm/
Additional Resources
The TrueNAS Documentation Hub has complete software configuration and usage
instructions. Click Guide in the TrueNAS web interface or go directly to:
https://www.truenas.com/docs/
Additional hardware guides and articles are in the Documentation Hub’s
Hardware section: https://www.truenas.com/docs/hardware/
The TrueNAS Community forums provide opportunities to interact with other
TrueNAS users and discuss their con-figurations:
https://www.truenas.com/community/
Contacting iXsystems
For assistance, please contact iX Support:
| Contact Method | Contact Options |
|---|---|
| Web | [ https://suppor t. ixsystem |
s.com](https://support.ixsystems.com)
Email| support@iXsystem s. com
Telephone| Monday-Friday, 6:00AM to 6:00PM Pacific Standard Time:
• US-only toll-free: 1-855-473-7449
option 2
• Local and international:
1-408-943-4100 option 2
Telephone| Telephone After Hours (24×7 Gold Level Support only):
• US-only toll-free: 1-855-499-5131
• International: 1-408-878-3140
(International calling rates will apply)
Support: 855-473-7449 or
1-408-943-4100
Email: [email protected]