hubble Eclipse Smart Wi-Fi Audio Monitor and Soother With Night Light and BT Speaker User Guide

hubble Eclipse Smart Wi-Fi Audio Monitor and Soother With Night Light and

BT Speaker

USER’S GUIDE
Smart Wi-Fi Audio Monitor and Soother With Night Light and BT Speaker

Eclipse
The features described in this user’s guide are subject to modifications without prior notice.

Welcome…to your new smart Wi-Fi Audio Monitor and Soother!
Thank you for purchasing your new Hubble Nursery product. This Smart Wi-Fi Audio Monitor and Soother create a calm and relaxing nursery ambience, in various ways, helping your baby sleep peacefully and you can hear his (her) sleeping in another room. Connect your phone via BT and play a lullaby or audiobook for your little one, on the high-quality speaker. Choose from 7 different night light colors to soothe your baby, in the dark. The night light also provides guidance, during late night feeding and diaper changes, without having to turn on the harsh, aggressive bedroom lights. Please retain your original dated sales receipt for your records. For warranty service of your Hubble product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage.
For product related questions, please contact:
Live Chat: hubbleconnected.com Email: [email protected]

Visit support.hubbleconnected.com to download the User Guide with instructions, answers to frequently asked questions, and more to help you get the most from your product.

Inside the Box

• 1 x Eclipse (Smart Wi-Fi Audio Monitor and Soother)
• 1 x USB Charging Cable (Type-C)
• 1 x Quick Start Quide

Overview of Eclipse

1. Night Light
2. Speaker
3. Light Sensor
4. Brightness Up key
5. Brightness Down key
6. Night Light key
7. Soothing Sound key
8. Volume Down key
9. Volume Up key
10. Microphone
11. Hubble Pair button
12. BT Pair button
13. Power Socket

Important guidelines for installing your Eclipse

• Use of other 2.4 GHz products, such as other wireless networks, BT systems or microwave ovens may cause interference with this product. Keep the Unit away from these types of products, or turn them off if they appear to be causing interference.
• Always ensure that you have a good Wi-Fi® connection available.

Safety Instructions

WARNING:
Strangulation Hazard: Children have STRANGLED on cords. Keep this cord out of the reach of children (more than 3ft (1m) away).

WARNING
This product is compliant with all relevant electromagnetic field standards and is, when handled as described in the User’s Guide, safe to use. Therefore, always read the instructions in this User’s Guide carefully before using the device. Understand and follow all instructions and warnings including:

• Adult assembly is required. Keep small parts away from children when assembling.
• The device is intended for indoor use only. Do not operate it outdoors.
• Place the device on a smooth, level, waterproof surface that is elevated off the ground.
• Do not install it directly next to a wall or near electrical devices.
• Always handle the device with dry hands to avoid electric shocks.
• Do not operate the device with a damaged cord or plug.
• Unplug the device when not in use.
• Keep the cords out of reach of children.
• Test this device and all its functions so that you are familiar with it prior to actual use.
• Keep this user’s guide for future reference.

System Requirements of Smart Device

• Smartphones/Tablets: Android™ and iOS® only.
• Minimum System Requirement: iOS 12.0, Android 8.0, BT 4.2.

Getting Started

Charge Eclipse
Connect Eclipse through the USB charging cable provided with a DC5V 2A power adaptor (not included).

Connect to HubbleClub

• Scan the QR code with your smart device and download HubbleClub by Hubble Connected App from the App Store for iOS devices or from the Google Play™ Store for Android™ devices.
• Install HubbleClub by Hubble Connected App on your device.

1. Press Hubble Pair button at the bottom of Eclipse.
2. The LED indicator blinks in blue for 60 s at pairing mode.
3. Follow the instructions of HubbleClub App to create your HubbleClub account.
4. Select Wellness and then Eclipse, follow the in-app instructions to connect Hubble Eclipse to your account.
5. If registration fails or connection cannot be completed during 60 s, connection mode will be turned off.
6. If registration fails, please try again by going through steps 1 to 4.
7. Full control and full features can be accessed with HubbleClub App.

Basic Operation of Eclipse

Control Night Light

• Tap Night Light icon at the front of Eclipse will change the colour of night light. The colour changes in cycle.
• The brightness of night light can be adjusted by tap brightness up and brightness down icons.

Control Soothing Sound

• Tap Soothing Sound icon at the front of Eclipse will change the soothing sound.
• The volume of the soothing sound can be adjusted by tap volume up and volume down icons.

Use Eclipse as a BT Speaker

• Press BT Pair button at the bottom of Eclipse to enter into pairing mode. The LED will blink in blue.
• Go to the Set-Up menu of your mobile phone. Then go to BT Connection.
• Find the Device name “Hubble Eclipse” and connect.
• If the connection fails, please try again by going through steps 1 to 3.
• Stream the audio from your mobile phone and listen to it in Eclipse.

Note: Once Bluetooth is disconnected, reactive Bluetooth by long pressing Bluetooth Pair button, and reconnect Eclipse on your mobile phone.

Disposal of the Device

(environment) At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronicequipment. The symbol on the product, user’s guide and/or box indicates this. Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment. Please contact your local authorities in case you need more information on the collection points in your area.

Troubleshooting for Wi-Fi® Internet Viewing

accessing my device?

| Minimum requirement:

Android™ 8.0

iPhone®/iPad® iOS version 12.0

General| How do I download the App for Android™ and iOS devices?| Android™:

–   Open the Google Play Store on your Android™ device.

–   Select Search

–   Type in “HubbleClub by Hubble Connected”

–   The results will show the Hubble App

–   Select to install it

 |  | iOS Device:

–   Open the App StoreTM

–   Select Search

–   Type in “HubbleClub by Hubble Connected”

–   The results will show the Hubble App

–   Select to install it

General| When I try to view my device, I get a prompt for device firmware upgrade. What should I do?| Please upgrade your firmware. This takes around 5 minutes. We push upgrades from time to time to improve the device features.
General| No power.| 1.      Verify cable is fully inserted into the Eclipse power port and wall block.

2.      Verify wall block and wall outlet are good.

3.      Verify wall outlet has power.

---|---|---
Account| I am unable to login even after registration.| Please check your user name and password.
Account| I receive an error message saying: “Email ID is not registered”.| Please ensure that you have registered with us. Tap Create Account to create an account.
Account| What do I do if I forgot my password?| Click on the “Forgot Password” link on https://app.hubbleconnected. com/ #lostpassword OR on your Android™ or iOS application. An email will be sent to your registered email address.
Account| I am unable to receive a new password although I have

used the “Forgot password” option.

| 1.      The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder.

2.      There might be a delay in getting your e-mail. Please wait a few minutes and refresh your email account.

HubbleClub| Cannot pair to HubbleClub.| Make sure you are pressing the HubbleClub Pairing button  on the bottom of the Eclipse.
---|---|---
HubbleClub| Cannot find my product model on APP.| There are more than one Hubble App. Check if you download correct App “HubbleClub By Hubble Connected” and select Wellness.
Connectivity Issues| I get a message: We are having problems accessing your device. This could be due to lack of internet connection. Please wait and try again later.| 1.      Please try again in a few minutes.This could be because of any issue with your internet connection.

2.      If the problem remains, please restart your device to check if this fixes the problem.

3.      Please restart your WIFI Router.

Connectivity issues| I am not able to access my device.| Please check if the device is within Wi-Fi® range. Please try to move the device closer to the router for better Wi-Fi® connectivity and try again.
Feature| Nightlight not on.| 1.      Press nightlight button on Eclipse to cycle to next color.

2.      Increase brightness level on Eclipse or using the HubbleClub App.

Feature| Cannot hear sounds, music, or stories.| 1.      Increase volume on Eclipse.

2.      Increase volume in Hubble Club.

3.      Sounds, Music, or Story is paused.

---|---|---
Feature| Cannot pair to BT.| 1.      Make sure you are pressing the BT Pairing button  on the bottom of the Eclipse.

2.      Make sure BT on your mobile device is turned on.

Feature| No sound.| 1.      Make sure the Eclipse is connected to your mobile device.

2.      Increase volume on the Eclipse.

3.      Increase volume on your mobile device.

General Information

If your product is not working properly, read this User Guide.

Contact Customer Service:
Live Chat : hubbleconnected.com
Email: [email protected]

Consumer Products and Accessories Limited Warranty (“Warranty”)
Thank you for purchasing this Hubble Smart Nursery branded product manufactured by Hubble Baby (HK) Limited (“HUBBLE”).

What Does this Limited Warranty Cover?
Subject to the items listed below in the section “What is not Covered” HUBBLE warrants that this Hubble connected branded product (“Product”) will be free from defects in material and workmanship under normal use for a period of 2 years from the date of purchase and that any certified accessory (“Accessory”) sold for use with this product will be free from defects in materials and workmanship under normal use for a period of 90-days from the date of purchase. This Limited Warranty is your exclusive warranty and is not transferable.

What is not covered?
This Limited Warranty excludes and does not cover:

• Normal deterioration or wear resulting from use;
• Damage caused by or resulting from misuse, abuse, or accident;
• Damage caused by or resulting from improper operation or storage;
• Damage caused by or resulting from contact with foreign substances, including, but not limited, to liquid, water, rain, humidity, perspiration, sand, dirt, and/or food;
• Damage caused by or resulting from the use of Non-Hubble Smart Nursery branded or certified Products or Accessories or other peripheral equipment;
• Damage caused by or resulting from modifications, alterations, tampering, improper installation, or repairs by someone other than Hubble connected or their authorized representatives;
• Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories; and,
• Periodic maintenance, repair and replacement of parts due to normal wear and tear.

What Other Limitations Are There?
THIS LIMITED WARRANTY SETS FORTH THE ENTIRE LIABILITY OF HUBBLE AND CONTAINS YOUR SOLE AND EXCLUSIVE REMEDY. OTHER THAN THIS LIMITED WARRANTY, HUBBLE MAKES NO ADDITIONAL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF YOUR STATE DOES NOT PERMIT THE DISCLAIMER OF WARRANTIES, THEN THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. REPAIR OR REPLACEMENT IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST HUBBLE AND Hubble Smart Nursery. IN NO EVENT SHALL HUBBLE OR Hubble Smart Nursery’s LIABILITY TO REPAIR OR REPLACE YOUR PRODUCT OR ACCESSORY EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT AND ACCESSORY AND HUBBLE AND Hubble Smart Nursery’s TOTAL LIABILITY FOR DAMAGES ARISING FROM THIS LIMITED WARRANTY SHALL NOT EXCEED THE PRICE YOU PAID FOR THE PRODUCT AND ACCESSORY REGARDLESS OF WHETHER SUCH CLAIM ARISES UNDER CONTRACT, STATUTE, TORT OR OTHERWISE. IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL HUBBLE OR Hubble Smart Nursery BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES. ALL DISCLAIMERS, LIMITATIONS OF LIABILITY AND MODIFICAITONS OF WARRANTIES STILL APPLY EVEN
IF THE LIMITED REMEDY OF REPAIR AND REPLACEMENT FAILS OF ITS ESSENTIAL PURPOSE.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights that vary from one jurisdiction to another.

Who is covered?
This Warranty extends only to the first consumer purchaser and is not transferable.

What will HUBBLE do?
HUBBLE or its authorized distributor at its sole discretion will, at no charge, repair or replace any Products or Accessories that do not conform to this Warranty. In the event that replacement is necessary to remedy a defect
in material or workmanship, HUBBLE may use new or remanufactured products, accessories or parts of equal quality to the original Product or Accessory.

How to Obtain Warranty Service or Other Information?
To obtain service or information, please contact us by:
Live Chat : hubbleconnected.com
Email : [email protected]

You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a HUBBLE Authorized Repair Center.
You must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, (e) your name, address, email address and telephone number. These terms and conditions constitute the complete warranty agreement between you and HUBBLE regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or promotional materials issued by HUBBLE or representations made by any agent, employee or staff of HUBBLE, that may have been made in connection with your purchase of any Product and/or Accessory.

EU Declaration of Conformity (DoC)

Hereby, Hubble Baby (HK) Limited declares that the radio equipment type is in compliance with RE Directive 2014/53/EU.
Download User Guide from website: support.hubbleconnected.com

Technical Specifications

Manufactured, distributed and sold by Hubble Baby (HK) Limited. Apple logo is trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. All rights reserved. Printed in China
EU_EN Version 1.0

References

• Hubble Connected - Keeping You Connected | HubbleConnected.com

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