SONY ZVR1-C Play Station VR2 Box Headset Instruction Manual

June 9, 2024
Sony

SONY ZVR1-C Play Station VR2 Box Headset

SONY-ZVR1-C-Play-Station-VR2-Box-Headset-PRODACT-IMG

Health and Safety

This product has been designed with the highest concern for safety. However, any electrical device, if used improperly, has the potential for causing fire, electrical shock or personal injury. Observe all warnings, precautions, and instructions. Stop use and disconnect cables immediately if the product functions in an abnormal manner, produces unusual sounds or smells or becomes too hot to touch.

WARNING
USE BY CHILDREN PlayStation®VR2 is not for use by children under age 12.

PHOTOSENSITIVITY/EPILEPSY/SEIZURES
A very small percentage of individuals may experience epileptic seizures or blackouts when exposed to certain light patterns or flashing lights. Exposure to certain patterns or backgrounds on a television screen or when playing video games may trigger epileptic seizures or blackouts in these individuals. These conditions may trigger previously undetected epileptic symptoms or seizures in persons who have no history of prior seizures or epilepsy. If you, or anyone in your family, has an epileptic condition or has had seizures of any kind, consult your doctor before playing.

  • Do not use PS VR2 if you are tired or need sleep, are dizzy, lightheaded, nauseated, sick, under the influence of alcohol or drugs, or have an impaired sense of motion or balance. Consult a doctor before using PS VR2 if you suffer from a serious medical condition.
  • Some people may experience motion sickness, nausea, disorientation, blurred vision, or other discomfort or other abnormalities. If experienced, stop using immediately, and remove the VR headset. If you experience symptoms during or after use, rest, and do not engage in any activities that require unimpaired vision, balance or coordination until after symptoms have completely disappeared.
  • IMMEDIATELY DISCONTINUE USE and consult your doctor before resuming gameplay if you or your child experience any of the following health problems or symptoms: dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, seizures, or any involuntary movement or convulsion. RESUME GAMEPLAY ONLY ON APPROVAL OF YOUR DOCTOR.
  • It may take some time to become accustomed to images from PS VR2. During initial use, it is recommended that you use the product for short periods of time.

BREAKS
Avoid prolonged continuous use of PS VR2. Generally we recommend that you take 15 minute breaks for every hour of play. However, when viewing virtual reality content, the length and frequency of necessary breaks may vary from person to person—please take breaks that are long enough to allow any feelings of discomfort to subside.

RADIO WAVES
Radio waves may affect electronic equipment or medical devices (for example, pacemakers), which may cause malfunctions and possible injuries.

  • If you use a pacemaker or other medical device, consult your doctor or the manufacturer of your medical device before using the wireless networking feature (Bluetooth®).
  • Do not use the wireless networking feature in the following locations:
  • Areas where wireless network use is prohibited, such as in hospitals. Abide by medical institution regulations when using the product on their premises.
  • Areas near fire alarms, automatic doors and other types of automated equipment.

MAGNETS AND MEDICAL DEVICE S
These products have magnets which may interfere with pacemakers, defibrillators and programmable shunt valves or other medical devices. Do not place these products close to such medical devices or persons who use such medical devices. Consult your doctor before using these products if you use such medical devices.

VIBRATION FUNCTION

  • Do not use the vibration function of the VR headset if you use pacemakers, defibrillators, programmable shunt valves, or other medical devices.
  • Do not use the vibration function of the VR headset or the vibration function and the trigger effect function on the PlayStation VR2 Sense™ controller if you have any ailment or injury that may be affected by this vibration function or any ailments or injury to body parts such as the head, bones, joints, or muscles of your hand or arm.
  • To turn these functions on or off for the VR headset or controller, go to your PS5 console’s home screen, and then select Settings > Accessories.

VOLUME LEVEL
Permanent hearing loss may occur if the headset or headphones are used at high volume. Set the volume to a safe level. Over time, increasingly loud audio may start to sound normal but can actually be damaging your hearing. If you experience ringing, discomfort in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the sooner your hearing could be affected. To protect your hearing:

  • Limit the amount of time you use the headset or headphones at high volume.
  • Avoid raising the volume to block out noisy surroundings.
  • Lower the volume if you can’t hear people speaking near you.

LITHIUM-ION BATTERY

The controller contains a lithium-ion rechargeable battery. Do not handle damaged or leaking lithium-ion batteries. If the built-in battery fluid leaks, stop using the product immediately and contact the appropriate PlayStation customer service helpline which can be found within the accompanying documentation. If the material gets into the eyes, do not rub. Immediately flush the eyes with clean water and seek medical attention. If the material comes into contact with the skin or clothes, immediately rinse the affected area with clean water and consult your doctor. Do not allow the battery to come into contact with fire or subject it to extreme temperatures such as in direct sunlight, in a vehicle exposed to the sun or near a heat source. Never attempt to open, crush, heat, or set fire to the controller or the battery. Do not leave the battery charging for a prolonged period of time when the controller is not in use.

SURROUNDINGS AND PLAY AREA

  • Wearing the VR headset completely blocks your ability to see your surroundings. To avoid causing an accident or injury, such as hitting or stepping on people, walls, furniture, or objects, or losing balance and falling, be aware of the following:
  • Before wearing the VR headset, make sure there is sufficient clear space around you. Check that there are no people, pets, objects, furniture, or stairs around you or in the Play Area. Check that the floor is stable and an even surface.
  • The Play Area function requires clear space in order to define a sufficient area. It may not detect space completely accurately so make sure to leave a buffer space between walls, furniture, or anything else that you may trip over or collide with when setting up the Play Area.
  • While you are playing, make sure to keep young children and pets away from the Play Area.
  • Do not move around when using content that does not support Roomscale ( page 13).
  • Before beginning play, check that the VR headset cable is not wrapped around your body or limbs, and check frequently during play.
  • While wearing the VR headset, use caution when moving around. Avoid extreme or excessively fast movements of the head, limbs, or body.

Health and Safety

  • In see-through view, your field of view is narrow and your sense of depth is different from normal conditions. Failure to follow these precautions may cause an accident or injury, such as hitting people, walls, furniture, or objects, or losing balance and falling. Check your surroundings and move slowly and carefully.

SURROUNDINGS AND USE OF THE CONTROLLER

  • Be careful that you do not hit a person or object when you use the controller. If either of the controllers hits a person or object, it may cause an accident, injury, or malfunction. Observe the following when you use the controller.
  • Check that there is enough space around you before using the controller.
  • Do not use either of the controllers while the USB cable is connected.
  • Pass your hands through the straps attached to each controller and secure them to your wrists before use.
  • Hold each of the controllers firmly to prevent them from being thrown out of your hands. Do not shake either of the controllers with excessive force.

YOUNG CHILDREN INJURIES
Keep the product out of the reach of young children. Young children may swallow small parts, pull on cables and cause the VR headset or the controller to fall, or wrap the cables around themselves, which may inflict injury or cause an accident or a malfunction.

NEVER DISASSEMBLE OR MODIFY THE PRODUCT OR ACCESSORIES
There is a risk of fire, electric shock, or injury.

Precautions

Discomfort to your skin
Do not use the VR headset, headphones, or headset if they cause discomfort to your skin. If symptoms do not subside even after discontinuing use, seek medical attention.

Static shock
When using the headset or headphones in particularly dry air conditions, you may sometimes experience a small and quick (static) shock on your ears. This is a result of static electricity accumulated in the body, and is not a malfunction of your headset or headphones. This effect could be reduced by wearing clothes made from materials that do not easily generate static shock.

Wearing the VR headset

  • It is important that you properly wear the VR headset during use.
  • You can check how to wear the VR headset properly from your PS5 console’s home screen by selecting Settings > Accessories > PlayStation VR2.
  • Do not overtighten the adjustment dial.
  • You can use the VR headset while wearing glasses. When you adjust the position of the scope, be careful not to hit the lenses with your glasses.
  • Regularly check the VR headset’s fit to ensure it is being worn properly.

Moisture condensation
If PS VR2 is moved directly from a cold location to a warm location, moisture may condense inside the VR headset or controller. If this occurs, the product may not operate properly. In this case, disconnect the VR headset cable from your PS5 console, turn off the controller, and leave them for several hours. If the product still does not operate properly, please contact customer support ( page 23).

Unusual or unresponsive behavior
Press the (power) button on the VR headset for at least seven seconds to force a shutdown, and then turn on the headset again. If the problem persists, restart the PS5 console.

High temperature message
If the VR system’s internal temperature becomes elevated, a message will be displayed. In this case, turn off the VR headset and leave it unused for a while. Make sure that you are not using it in a hot area or with the vents blocked. If you continue using it in these conditions, the VR headset will not function properly. After the VR headset cools down, move it to a location with good ventilation, and then resume use.

VR headset screen

  • Keep the VR headset’s attachment sensor free from any obstacles. If the attachment sensor is blocked, the screen will not turn off automatically even if you remove the VR headset. If an image appears on the screen for an extended period of time, it might cause a screen burn and a faint image might remain permanently on the screen.
  • Black (dark) pixels and continuously lit pixels may appear in certain locations on the screen. The appearance of such spots is a normal occurrence associated with screens and is not a sign of a system malfunction. Screens are made using highly precise technology. However, a very small number of dark pixels or continuously lit pixels may exist and color irregularities or brightness irregularities may be visible on each screen.

Liquid, dust, smoke, steam, and heat

  • Always ensure the product and its connectors are free of liquid, excess dust and small particles.
  • Do not leave the product in the following areas during use, storage, or transportation.
  • Areas exposed to smoke or steam
  • Areas with high humidity, dust, or cigarette smoke
  • Areas near heating appliances, areas exposed to direct sunlight, or areas that retain heat

Set up and handling

  • Do not use the cables if they are damaged or modified.
  • Do not place heavy items on the product or cables, throw or drop the product, or otherwise expose it to strong physical impact.
  • Do not place the product on surfaces that are unstable, tilted, or subject to vibration.
  • Do not leave the product on the floor.
  • Do not walk on the cables or pinch them, particularly near to the connectors.
  • Do not pull or bend the cables with excessive force.
  • Do not touch the connectors or insert any foreign objects into them or the product.
  • Unplug the cables if you want to clean or move the product or do not intend to use it for an extended period of time.
  • Do not swing the VR headset around by the cable.
  • Do not unplug the VR headset cable until the power indicator is red or turned off. Unplugging the cable while the lights are white and the VR headset is turned on, may cause a malfunction.
  • Do not expose the product, battery, or accessories to high temperatures, high humidity, or direct sunlight during operation, transportation, and storage.
  • Do not install the VR headset cable under the floors or inside the wall of the building.

Let’s get started

Connect the VR headset to your PlayStation®5 console.

  • Connect the VR headset cable to the USB Type-C® port (SuperSpeed USB 10Gbps).

SONY-ZVR1-C-Play-Station-VR2-Box-Headset-FIG-4

Turn on.

PS5™ console
Press the (power) button on your PS5 console.
VR headset
Press the (power) button on your VR headset. The power indicator blinks white and then turns solid white.

SONY-ZVR1-C-Play-Station-VR2-Box-Headset-FIG-6

Set up PS VR2

  1. Make sure you have the necessary accessories for setup.SONY-ZVR1-C-Play-Station-VR2-Box-Headset-FIG-7
  2. Start by using the DualSense™ wireless controller included with your PS5 console, and follow the instructions displayed on your TV to complete setup.

Use the PS VR2 Sense controller

  1. Press the (PS) button on each of the controllers to turn them on. The status indicator on each of the controllers turns white. If the status indicator doesn’t turn on, charge the controller.SONY-ZVR1-C-Play-Station-VR2-Box-Headset-FIG-10
  2. Check that you are correctly holding the left and right controllers, and wear the straps securely on your wrists. You can identify the right (R) and left (L) controllers by looking at the strap holders. Pass your hand through the loop, and pull the strap while rotating your wrist to secure the strap.SONY-ZVR1-C-Play-Station-VR2-Box-Headset-FIG-11
  3. Hold the controllers.

Pair each of the controllers

  • If it’s your first time using the controller, you’ll need to pair it with your PS5 console. Turn on your PS5 console, and then in turn connect each of the controllers to your console using the USB cable.

Charge each of the controllers

  • Connect each of the controllers to your PS5 console using the USB cable while the console is on or in rest mode. During rest mode, the status indicator on each controller slowly blinks white, and then turns off when each controller is fully charged.
  • To charge your controller while your console is in rest mode, start at your PS5 console’s home screen, and then go to Settings > System > Power Saving > Features Available in Rest Mode > Supply Power to USB Ports, and select an option other than Off.

Turn off the controller

  • Press the (PS) button on the controller to display the control center of your PS5 console. When you select Accessories > PS VR2 Sense
  • Controller (L) or PS VR2 Sense Controller (R) > Turn Off, the controller and its status indicator turns off.

Attach the straps

If a strap detaches from either of the controllers, use the following method to reattach it. Align the raised part of the hook with the strap holder. Then, rotate the strap hook in the direction of the arrow until the strap locks into place.

Remove your VR headset

Hold down the headband release button and pull back the headband to remove the VR headset.

SONY-ZVR1-C-Play-Station-VR2-Box-Headset-FIG-15

  • When the VR headset is removed, the headset screen will turn off automatically.
  • You can check how to wear the VR headset properly from your PS5 console’s home screen by selecting Settings > Accessories > PlayStation VR2.

Turn off your VR headset

  • Press and hold the (power) button on the VR headset. The power indicator blinks white, and then turns red.

About PS VR2

  • Connect PS VR2 to your PS5 console and enjoy virtual reality (VR mode) in supported PS5 games. In cinematic mode, enjoy video content, PS5 games, and supported PS4™ games on a large screen in virtual space. When you’re in cinematic mode and wearing the VR headset, video and audio are output to the VR headset only.
  • PS VR2 is not compatible with PlayStation®4 consoles and cannot play PS4 games in VR mode.

Play Area

  • The area where you can safely play in VR mode while wearing the VR headset is called the Play Area. If you approach the edge of the area during gameplay, you’ll see a boundary line in VR mode. If you move outside of the area, the game pauses and the screen changes to display your surroundings (see-through view). For your safety, do not leave the Play Area during gameplay.
  • The tracking camera on the VR headset scans the room to set the Play Area. You can also expand or exclude parts of the area. Always follow all on-screen instructions for setting up and safely playing in your Play Area.

Play styles

  • There are three types of postures and movements when playing in VR mode, which are VR play styles. When you purchase games or apps, check which VR play style is supported.SONY-ZVR1-C-Play-Station-VR2-Box-Headset-FIG-17
  • Sit in cinematic mode. Play Areas are deactivated in cinematic mode, so you won’t see any boundary lines or messages when you move outside of the area.

See-through view

PS VR2 includes a see-through view that allows you to check your surroundings while you wear the VR headset. Press the (function) button on the VR headset during gameplay to switch the display. The display also automatically switches to the see-through view in the following cases.

  • When you set the Play Area
  • When you move outside of the Play Area during gameplay

Set up PS VR2

VR headset settings
You can configure your VR headset settings, including the Play Area and (function) button assignments. Select your account as a PS VR2 user, then from the PS5 console’s home screen, select Settings > Accessories > PlayStation VR2. These settings are displayed only when the VR headset is on and connected to your PS5 console.

Settings for children
Parents and guardians can restrict usage by children as necessary. From the PS5 console’s home screen, select Settings > Family and Parental Controls and set restrictions for each child.

Part names

VR headset

Front

  • A) Scope adjustment button
  • B ) Vent
  • C ) Headband
  • D ) Lens adjustment dial
  • E ) VR headset cable
  • F ) Scope
  • G ) Tracking cameras

Rear

  • A) Rear head support
  • B ) Light shield
  • C ) Front head support
  • D ) Attachment sensor
  • E ) Lenses
  • F ) Earpiece holder
  • When you’re not using your headphones, use the earpiece holders on your VR headset to store them out of the way.
  • G ) Headband adjustment dial
  • H ) Headband release button

Bottom

  • A ) Headphone attachment hole

  • B ) Stereo headphone jack

  • C ) (power) button
    Press: Turn on the VR headset
    Press and hold: Turn off the VR headset

  • D ) (function) button
    Press the button to switch to see-through view. You can mute the microphone by reassigning the button ( page 13).

  • E ) Power indicator
    Solid white: VR headset is on
    Solid red: VR headset is off

  • F ) Microphone

Stereo headphones

  • A ) Earpiece
  • B ) Fastener
  • C ) Stereo headphone plug

You can enjoy 3D audio with the included headphones as well as your own stereo headphones (analog or USB). When you use headphones or headsets with a headphone jack, connect them to your VR headset. When you use USB headphones or headsets, connect them to your PS5 console.

PS VR2 Sense controller

Top

  • A) (create) button
  • B ) Left stick / L3 button
  • C ) button
  • D ) button
  • E ) button
  • F ) button
  • G ) Right stick / R3 button
  • H ) (options) button
  • I ) (PS) button
  • J ) Grip
  • K ) Tracking ring
  • L ) Status indicator
    White, solid: On
    White, slow blink: Charging in rest mode
    Off: Off

Side

  • A)  Strap holder/Strap hook
  • B ) L2 button
  • C ) R2 button
  • D ) L1 button
  • E ) R1 button
  • F ) USB port
  • G ) Strap

Use and handling

Never disassemble or modify the product or accessories
Use the product and accessories according to the instructions in this manual. No authorization for the analysis or modification of the product, or the analysis and use of its circuit configurations, is provided.

Tracking
PS VR2 detects head and hand movements with a tracking camera on the VR headset and a tracking mechanism embedded in the tracking ring on each of the controllers. Do not put stickers on the tracking camera or the tracking ring, or cover them with a cloth or your hands.

Handling the controller

  • Charge in an environment where the temperature range is between 10 °C and 30 °C (50 °F and 86 °F). Charging may not be as effective when performed in other environments.
  • The batteries have a limited lifespan. Battery duration will gradually decrease with repeated usage and age. Battery life also varies depending on the storage method, usage state, environment, and other factors.
  • When the controller is not used for an extended period of time, it is recommended that you fully charge it at least once a year in order to maintain battery functionality.

Headphones

  • Pull the headphone plug straight out when you remove the headphones.
  • Do not pull it at an angle.

Changing the earpieces

The stereo headphones are supplied with M (medium) size earpieces attached. If they do not fit your ears, replace the earpieces with the S (small) or L (large) size earpieces for a better fit. To remove, twist then pull the earpiece off the headphones. Install the earpieces firmly to help prevent them from accidentally detaching during use.

Care and cleaning

For your safety, remove the VR headset from your PS5 console and turn off the controller before cleaning.

Follow the precautions below to help prevent the product exterior from deteriorating or discoloring.

  • Do not apply volatile substances such as insecticide.
  • Do not allow rubber or vinyl materials to be in prolonged contact with the product.
  • Do not use thinner, benzine, or alcohol. Avoid using wipes, chemically treated cloths, and other products that contain such substances.

VR headset surfaces and head supports, controller surfaces

  • Wipe with a soft, dry cloth.

Connectors and ports

  • Wipe with a soft, dry cloth.

You may experience noise or interruptions in the sound if the connectors on the headphones or headset are dirty.

Lenses

  • Wipe only with a soft, dry cloth made specifically for cleaning lenses.
  • Do not use paper products such as paper towels or tissues not specifically intended for lenses. Leaving water droplets or dirt on the lenses may cause deterioration or degradation.

Light shield

  • Remove the light shield from the VR headset.
  • Gently pull and wiggle the base at the right or left end of the light shield, and remove the light shield from the protrusions on the VR headset one by one in order.SONY-ZVR1-C-Play-Station-VR2-Box-Headset-FIG-33
  • Be careful when removing or attaching the light shield, as it may break if you use excessive force.
  • Clean the light shield with water.
  • Wipe off the water with a soft, dry cloth. Before using, air dry the light shield well in a place with good ventilation.

Attach the light shield to the VR headset

  • Insert the 14 protrusions on the VR headset into the holes of the light shield, and push the protrusion on the nose part of the light shield into the groove on the VR headset.

Vents
Remove dust build-up from the vents using a handheld vacuum cleaner or similar product.

Earpieces
Remove the earpieces from the stereo headphones and wash them by hand with a mild detergent. Dry them completely with a soft cloth before reattaching them to the headphones. For details on removing the earpieces, refer to “Changing the earpieces” ( page 17).

Specifications

Design and specifications are subject to change without notice. The operating instructions may vary depending on which software version you use, whether the system software of your PS5 console, or the device software of the VR headset and PS VR2 Sense controller. The actual product may vary from the illustrations in this manual.

PlayStation VR2

SONY-ZVR1-C-Play-Station-VR2-Box-Headset-FIG-35

PlayStation VR2 Sense controller

SONY-ZVR1-C-Play-Station-VR2-Box-Headset-FIG-36

Supported video input signals
For information about supported video input signals, visit:

playstation.com/psvr2-video-input

System and device software

  • The device software of the VR headset and PS VR2 Sense controller are licensed to you under the terms of a separate end user license agreement.
    For details, visit https://www.playstation.com/legal/ssla-ps-vr2.

  • Always update the system software of your PS5 console and the device software of the VR headset and PS VR2 Sense controller to the latest version.

LIMITED HARDWARE WARRANTY AND LIABILITY

Sony Interactive Entertainment LLC (“SIE”) warrants to the original purchaser (“you”) that the PS VR2 hardware, which includes components contained in the retail box with this hardware (“Product”), will be free from material defects in material and workmanship for a period of one year from the original date of purchase (the “Warranty Period”). This warranty is valid only in the United States and Canada.IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE’S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE’S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE HEADSET (NOT ANY PERIPHERAL, CONTROLLER, ACCESSORY OR CABLE) TO AN SIE-AUTHORIZED SERVICE FACILITY, VIA A SHIPPING BOX WITH A PREPAID SHIPPING LABEL PROVIDED BY SIE, AND SHIPPING OF THE REPAIRED HEADSET OR A FACTORY-RECERTIFIED REPLACEMENT HEADSET TO YOU, AT NO CHARGE TO YOU. For purposes of this Limited Hardware Warranty and Liability, “factory recertified” means a product that has been returned to its original specifications.HIS WARRANTY DOES NOT APPLY: (A) TO DAMAGE CAUSED BY USE OF THIS PRODUCT WITH PRODUCTS THAT ARE NOT COMPATIBLE WITH THIS PRODUCT; (B) TO DAMAGE CAUSED BY USE OF THIS PRODUCT WITH ANY PERIPHERAL(S) THAT SIE DOES NOT LICENSE OR SELL, INCLUDING NON-LICENSED GAME ENHANCEMENT DEVICES,CONTROLLERS, ADAPTORS AND POWER SUPPLY DEVICES; (C) IF THIS PRODUCT IS USED FOR ANY COMMERCIAL PURPOSE, INCLUDING RENTAL OR ARCADE PURPOSES; (D) IF THIS PRODUCT IS MODIFIED TO ALTER CAPABILITY OR FUNCTIONALITY WITHOUT SIE’S WRITTEN PERMISSION; (E) TO DAMAGE CAUSED BY ACTS OF GOD, MISUSE, ABUSE, NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; (F) IF THIS PRODUCT HAS HAD THE SERIAL NUMBER ALTERED, DEFACED OR REMOVED; OR (G) TO DAMAGE CAUSED BY (1) SERVICE (INCLUDING UPGRADES AND EXPANSIONS) PERFORMED BY ANYONE WHO IS NOT A REPRESENTATIVE OF SIE OR AN SIE- AUTHORIZED SERVICE PROVIDER, OR (2) OPENING THE PRODUCT OR ANY ACTION TAKEN WITHIN IT BY ANYONE WHO IS NOT A REPRESENTATIVE OF SIE OR AN SIE AUTHORIZED SERVICE PROVIDER. THIS WARRANTY DOES NOT COVER PRODUCTS SOLD AND CLEARLY MARKED “AS IS” OR WITH FAULTS. SIE MAY VOID THIS WARRANTY IF SIE REASONABLY BELIEVES THAT THE PS VR2 SYSTEM HAS BEEN USED IN A MANNER THAT VIOLATES THE TERMS OF A
SEPARATE END-USER LICENSE AGREEMENT FOR SYSTEM SOFTWARE OR GAME SOFTWARE. HIS WARRANTY IS PROVIDED TO YOU IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THIS PRODUCT, WHICH SIE ISCLAIMS UNDER THESE TERMS. HOWEVER, IF APPLICABLE LAW REQUIRES ANY OF THESE WARRANTIES, THEN THEY ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. EXCEPT AS EXPRESSLY STATED ABOVE, SIE EXCLUDES ALL LIABILITY FOR LOSS
OF DATA, LOSS OF PROFIT, OR ANY LOSS OR DAMAGE SUFFERED BY YOU OR ANY THIRD PARTY, WHETHER THOSE DAMAGES ARE DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, OR INCIDENTAL AND HOWEVER ARISING UNDER ANY THEORY OF LAW, AS A RESULT OF USING THIS PRODUCT. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. This warranty gives you specific legal rights. You may also have other rights which vary from state to state or province to province. The warranty offered by SIE on this Product is the same whether or not you register your product. You must visit playstation.com/service or call 1-800-345-7669 to receive
a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER
WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE. xcept as this Limited Hardware Warranty and Liability provides, SIE is not be liable for any direct and indirect, consequential, or special damages, including any damages that may arise from loss of data or functionality.
The foregoing limitation applies to the extent permitted by law.

End of life product recycling

The products are made of many materials that may be recycled. Each controller contains a lithium-ion battery. Follow local regulations when disposing of the products. Sony products can be recycled for free in the United States and Canada by dropping the product off at a number of nationwide locations. Visit http://www.sony.com/ecotrade for details.

FCC STATEMENT

This equipment complies with FCC and ISED Canada radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the ISED Canada radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that are deemed to comply without testing of specific absorption rate (SAR). This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

NOTE

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For assistance with this product, visit playstation.com/help. The phone number in the supplier’s declaration of conformity is only for FCC electrical interference inquiries.

Supplier’s Declaration of Conformity

  • Trade Name : SONY
  • Model No. : CFI-ZVR1
  • Responsible Party : Sony Electronics Inc.
  • Address : 16535 Via Esprillo San Diego, CA 92127 U.S.A.
  • Telephone No. : 858-942-2230 (Only for FCC electrical interference inquiries)

This device complies with Part 15 of the FCC Rules and Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.

Copyright and trademarks

  • “PlayStation”, “PS5”, “PS4”, “PlayStation VR2 Sense”, “DualSense” and “PlayStation Shapes Logo” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.
  • “SONY” and are registered trademarks or trademarks of Sony Group Corporation.
  • The Bluetooth® word mark and logos are registered trademarks owned by
  • Bluetooth SIG, Inc. and any use of such marks by Sony Interactive Entertainment Inc. is under license. Other trademarks and trade names are those of their respective owners.
  • USB-IF SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.
  • USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
  • All other trademarks are the property of their respective owners.

Further information

User’s Guide
Find out about everything your PS5 console can do. Learn how to configure settings and how to use each function. From your PS5 console’s home screen, go to Settings > User’s Guide, Health & Safety, and Other Information > User’s Guide.

Customer Support Website
For online support information such as step-by-step troubleshooting and frequently asked questions, visit: playstation.com/help

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