FISHER PAYKEL DD24DAX9 Full Console Double DishDrawer User Guide

DD24DAX9 Full Console Double DishDrawer

DISHDRAWERTM DISHWASHER
DOUBLE MODELS DD24DAX9
SINGLE MODELS DD24SAX9
USER GUIDE US CA

CONTENTS

Safety and warnings

5

First use

8

Loading suggestions

10

Wash programs

11

Operating instructions

12

Delay start

13

Keylock

14

Childlock

15

Detergent

16

Rinse aid

19

Water softener (some models only)

21

Preferences

23

Wi-Fi connection & remote mode

25

Racking features

27

Maintenance

31

Troubleshooting

35

Fault codes

39

Warranty and service

41

Registration To register your product visit our website: fisherpaykel.com/register
3

SAFETY AND WARNINGS
READ AND SAVE THIS GUIDE
When using your DishDrawerTM Dishwasher, follow basic precautions, including the following:
General
z The information in this guide must be followed to minimise the risk of fire or explosion or to prevent property damage, personal injury or loss of life.
z Use the DishDrawerTM Dishwasher only for its intended function as described in this user guide.
z This appliance is intended to be used in household and similar applications such as: z staff kitchen areas in shops, offices and other working environments z farm houses z by clients in hotels, motels and other residential environments z bed and breakfast environments.
z NSF 184-Certified residential dishwashers are not intended for licensed food establishments.
z Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep them out of reach of children. Check that the detergent dispenser is empty after the completion of each wash program.
z When loading items to be washed, locate sharp items so that they are not likely to damage the internal lid of the DishDrawerTM Dishwasher and load sharp knives with the handle up to reduce the risk of cut injuries.
z Do not touch the filter plate in the DishDrawerTM Dishwasher base during or immediately after use, as it may be hot.
z Do not operate your DishDrawerTM Dishwasher unless all enclosure panels are properly in place.
z Do not tamper with the controls. z Do not abuse, sit on, stand in or on the drawer or dish rack of the
DishDrawerTM Dishwasher. z The drawer should not be left in the open position since this could present a
tripping hazard. z The foldaway cup racks are designed to support cups, glasses and kitchen utensils.
When the foldaway cup racks are in the drawer do not lean on or use them to support your body weight. z To reduce the risk of injury, do not allow children to play in or on the DishDrawerTM Dishwasher. z Under certain conditions, hydrogen gas may be produced in a hot water heater system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the DishDrawerTM Dishwasher, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. z Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the DishDrawerTM Dishwasher when the door is open. z Under no circumstances should you open the drawer whilst the DishDrawerTM Dishwasher is in operation. z Always press to pause and wait until you hear four beeps before opening the drawer. z The DishDrawerTM Dishwasher must be used with the motor assembly, filter plate, drain filter and spray arm in place. To identify what these parts are refer to ‘Maintenance’.
5

SAFETY AND WARNINGS
z Take care not to load dishware items so they prevent the internal lid from properly sealing with the drawer. Items should be placed so they do not protrude above the drawer.
z Cleaning and maintenance shall not be done by children without supervision. z Do not allow children to play inside, on or with this appliance or any
discarded appliance. z If the DishDrawerTM Dishwasher is not being used for long periods of time, turn the
electricity and water supply off. z Household appliances are not intended to be used by children. Children of less than 8
years old must be kept away from the appliance unless continuously supervised. This appliance can be used by children aged from 8 years and above, and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazards involved. z If a dishwasher cleaner is used, we recommend running a wash program with detergent immediately afterward to prevent any damage. z The DishDrawerTM Dishwasher is designed for washing normal household utensils. Items that are contaminated by petrol, paint, steel, iron debris, corrosive, acidic or alkaline chemicals are not to be washed in the DishDrawerTM Dishwasher. z Do not wash plastic items unless they are marked dishwasher safe or equivalent. For plastic items not marked, check the manufacturer’s recommendations.
Installation
z This DishDrawerTM Dishwasher must be installed and located in accordance with the Installation instructions before it is used. If you did not receive Installation instructions with your DishDrawer, you can order them by calling your Authorised Repairer or download them from our local Fisher & Paykel website, listed on the back cover.
z Installation and service must be performed by a Fisher & Paykel trained and supported service technician.
z If the power supply cord is damaged, it must be replaced by a Fisher & Paykel trained and supported service technician or a qualified trades person in order to avoid a hazard.
z Ensure the DishDrawerTM Dishwasher is secured to adjacent cabinetry using the brackets provided. Failure to do so may result in an unstable product, which may cause damage or injury.
z Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has missing or broken parts, including a damaged power supply cord or plug.
z Do not store or use petrol, or other flammable vapours and liquids in the vicinity of the DishDrawerTM Dishwasher.
z Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.
z Ensure the power supply cord is located so that it will not be stepped on, tripped over or otherwise subject to damage or stress.
z Do not install or store the DishDrawerTM Dishwasher where it will be exposed to temperatures below freezing or exposed to weather.
z Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket outlet box) to connect the DishDrawerTM Dishwasher to the power supply.
z This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
6

SAFETY AND WARNINGS
z This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or Fisher & Paykel trained and supported service technician if you are in doubt as to whether the appliance is properly grounded.
z Do not modify the plug provided with the appliance; if it will not fit the outlet, contact a Fisher & Paykel trained and supported service technician or qualified electrician.
z If the DishDrawerTM Dishwasher is installed as a permanently connected appliance, this appliance must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.
Maintenance z Disconnect the appliance from the power supply before any cleaning or maintenance. z When disconnecting the appliance pull the plug rather than the power supply cord or
junction of cord to avoid damage. z Do not repair or replace any part of the appliance or attempt any servicing unless
specifically recommended in this guide. We recommend contacting a Fisher & Paykel trained and supported service technician or Customer Care. z Keep the floor around your appliance clean and dry to reduce the possibility of slipping. z Keep the area around/underneath your appliance free from the accumulation of combustible materials, such as lint, paper, rags and chemicals.
Wi-Fi z Do not change or modify the wireless communication device in any way. Changes or
modifications not expressly approved by Fisher & Paykel could void the user’s authority to operate the equipment. z This device contains licence-exempt transmitter /receiver that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: z This device may not cause interference. z This device must accept any interference, including interference that may cause
undesired operation of the device. z WARNING: The incorporated Wi-Fi module in this appliance is to operate only from
channel 1 to channel 11 as per FCC rules. z This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: z This device may not cause harmful interference, and z this device must accept any interference received, including interference that may
cause undesired operation.
7

FIRST USE
z Ensure the installer has completed the `Final checklist’ in the Installation instructions. z Read this guide, taking special note of the ‘Safety and warnings’ section. z Remove all internal and external packaging and dispose of it responsibly. Recycle items
that you can.

Double model illustrated

!2

!1

!0

9
8 7 6 5

1

2

3

4

Control panel features 1 On/Off 2 Drawer selector* 3 Wash program selector 4 Start + Delay start 5 Delay start indicator 6 Salt indicator**

7 Lock indicator 8 Wash program indicators 9 Wi-Fi indicator !0 Wash stage indicators !1 Display !2 Drawer indicator*

*double models only | **water softener models only 8

FIRST USE

Dishware
The combination of high temperatures and dishwasher detergent may cause damage to some items. Refer to the manufacturer’s guidance or wash by hand if in doubt.

Cutlery & silverware
All cutlery and silverware should be rinsed immediately after use to prevent tarnishing, RINSE cycle is recommended. Silver should not come into contact with stainless steel, mixing these can cause staining. Remove silver cutlery from the DishDrawerTM Dishwasher and hand dry immediately.
Aluminium
Aluminium can be dulled by detergent. The degree of change depends on the quality of the detergent or aluminium.
Other metals
Iron and cast iron can rust and stain other items. Copper, pewter and brass tend to stain.

Glassware
Most glassware is dishwasher safe. Crystal, very fine and antique glassware may etch and will develop a cloudy appearance.
Plastics
Some plastics may change shape or colour with hot water. Refer to the manufacturer’s guide. Dishwasher safe plastic should be weighed down so it does not flip and fill with water or fall through the base rack during the wash.
Decorated items
Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted over the glaze, gold rims or hand painted china may be more sensitive to machine washing.

Woodware
Woodware is generally sensitive to heat and water. Regular use in the DishDrawerTM Dishwasher may cause deterioration over time.

Glued items
Certain adhesives are softened or dissolved in machine washing.

Water hardness Hard water is water with a high concentration of minerals such as calcium and magnesium. It can be detrimental to the performance of your DishDrawerTM Dishwasher and parts can fail over time. Glassware washed in hard water will become cloudy and dishes will become spotted or covered in a white film over time. Water hardness varies by geographical location. If you live in a hard water area, and your DishDrawerTM Dishwasher does not have a built-in water softener, we recommend fitting a water softener to the household water supply.
If your home has hard water z Refer to ‘Powdered detergent quantity recommendations’. z Use rinse aid. We recommend you raise the rinse aid setting to 5 to help improve wash
performance. Refer to ‘Preferences’ for details. Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale deposits in your DishDrawerTM Dishwasher.
If your home has soft or softened water z Avoid using too much detergent.
9

LOADING SUGGESTIONS
Remove all food scraps from dishware before carefully loading into the drawer. When loading your drawer ensure items are placed so water coming from the rotating spray arm below can reach all areas. Wash performance will be reduced if it can’t.
Ensure z Spray arms can rotate freely. z Glass and other fragile items are stable. z All dish openings are facing downwards. z Plates are evenly spaced. z All sharp objects are located securely to avoid
injury or damage to the product.
Avoid z Overcrowding. z Any protrusions below the racks and basket that
may prevent spray arm rotation. z Any protrusions at the top of the drawer. z Blocking water from any items on the foldaway
cup racks.
maximum dishware height for standard tub models is 280mm and 310mm for tall tub models. 10

WASH PROGRAMS
Your DishDrawerTM Dishwasher has a number of wash programs designed to suit your needs. Selecting the most appropriate cycle for each load will help ensure the best wash results.
The Eco program is the most efficient program in terms of combined energy and water consumption. Loading the dishwasher to capacity will contribute to water and energy savings. Pre-rinsing of tableware items will increase water and energy consumption and is not recommended. Washing tableware with a household dishwasher usually consumes less energy and water than hand washing, when used according to manufacturer’s instructions.

WASH PROGRAM HEAVY MEDIUM
ECO FAST DELICATE RINSE

DESCRIPTION Heavily soiled pots, pans and dishes Dishes that are quite heavily soiled or food soils that have been left to dry overnight Normally soiled dishes for optimum water and energy usage Lightly soiled dishes Lightly soiled and heat sensitive crockery Prevents odours and soils from drying on dishes

Setting a wash program
1

Ensure DishDrawerTM Dishwasher is turned on and detergent has been added.
Press to scroll through the available wash programs. The selected wash program indicator will illuminate on the display.

2

Press to start the wash.

11

OPERATING INSTRUCTIONS
Pausing a wash program To pause the current wash program, press . WASH and will flash in the display Wait for three short and one long tone before opening the drawer. Forcing it open mid cycle may cause damage or injury. If the drawer is not restarted within 7 minutes it will tone intermittently until it is restarted.
Resuming a wash program
To resume, press again.
Cancelling a wash program
Press . If there is any water in the drawer, it will drain before the DishDrawerTM Dishwasher turns off.
double models only 12

DELAY START
DELAY START can delay the start of the wash program between 1­12 hours. The display will show the number of hours until the wash program is set to begin. Setting Delay start

1

Press and hold until1h appears in the
display to enter DELAY START mode.

2
3
Cancelling Delay start
1

Press to increase the delay start time. and * will flash in the display and the
countdown will begin. The wash will start once the delay time is over, provided the door is closed. If the drawer is opened after DELAY START has been set, DELAY START will be paused after closing the drawer. Press to resume.
If you scroll past 12 hours the dishwasher will exit DELAY START mode.

Press .

*double models only 13

KEYLOCK
KEYLOCK disables all buttons across the control panel for the selected drawer.
To activate KEYLOCK (single models) Press and hold until you hear a tone and illuminates in the display.

Cancelling Keylock

To activate KEYLOCK (double models)
Press and hold and together until you hear a tone and illuminates in the display.

Single models
Press and hold the display.

until you hear a tone and

dims in

Double models Press and hold and together until you hear a tone and dims in the display.
14

CHILDLOCK
CHILDLOCK disables all buttons across the control panel and locks the selected drawer closed.
To activate CHILDLOCK (single models) Press and hold until you hear two tones and illuminates in the display.

To activate CHILDLOCK (double models)
Press and hold and together until you hear two tones and illuminates in the display.

Cancelling Childlock

Single models
Press and hold until you hear two tones sound and dims in the display.

Double models Press and hold and together until you hear two tones sound and dims in the display.
15

DETERGENT
WARNING: Dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children and infirm persons away from the dishwasher when it is open. Check the powdered detergent dispenser is empty after each wash.

Unsuitable detergents

These types of detergent are not suitable and may damage your DishDrawerTM Dishwasher and lead to a service call that is not covered by warranty:

z Liquid detergents z Laundry detergents z Hand washing liquids

z Soaps z Disinfectants

Using powdered detergent
Use the markings to help you measure the correct quantities. Do not place tablets or pouches in the dispenser. Refer to the following ‘Powdered detergent quantity recommendations’ table and the detergent manufacturer’s guidance. No detergent is needed for RINSE.

1

Press the latch down to open the dispenser. Check that the dispenser is empty and dry.

2

secondary dispenser

main dispenser

Add detergent and close the dispenser until it clicks shut.
The detergent will automatically be released into the drawer during the wash program.

When washing heavily soiled dishware in hard water, more detergent may be required. Refer to ‘Powdered detergent quantity recommendations’.
16

DETERGENT
Using solid tablets or pouches Using tablets could improve wash performance in hard water areas. Follow manufacturer guidance. Some tablets or pouches may not be suitable for all wash programs.
Place in cutlery basket Place tablet or pouch in cutlery basket, ensuring it doesn’t come in direct contact with dishes or cutlery.
Place on tablet tray Place tablet or pouch on tablet tray in cutlery basket ensuring it doesn’t come in direct contact with dishes or cutlery.
Place directly in tub Place the tablet or pouch between the racking at the side as shown. Do not place on the base of the drawer as it may interfere with the spray arm rotation and affect wash performance.
17

DETERGENT
Powdered detergent quantity recommendations z Use the table below to determine the optimal powdered detergent quantity for each
wash program. z If you have hard water in your area, more detergent may be required. Refer to ‘Water
hardness’ for more details

WASH PROGRAM HEAVY MEDIUM ECO FAST DELICATE RINSE

DETERGENT QUANTITY PER DRAWER 2/3 2/3 2/3 1/3 1/3 n/a

18

RINSE AID
Rinse aid provides a streak-free finish to glass and dishware as well as preventing metal from tarnishing. We recommend using a liquid rinse aid regularly for optimal drying results. During dispensing, a pulsing sound may be heard, this is normal.

rinse aid indicator

rinse aid dispenser

The rinse aid dispenser is located on the inside of the drawer underneath the detergent dispenser. It holds approximately 1.7 fl oz (50ml) of rinse aid.

How much rinse aid to use The amount of rinse aid dispensed in each wash may need adjusted to suit your water conditions. Refer to ‘Preferences’ and ‘Water softener’ for guidance.
When to refill rinse aid z If the indicator glows or flashes bright red, refill rinse aid. z If the indicator glows or flashes dimly or not at all, you do not need to refill ­ there is
enough rinse aid for the wash.
When using lighter coloured rinse aids, the indicator may not dim as prominently as when using darker rinse aids.

19

How to refill rinse aid

RINSE AID

1

Turn the plug anticlockwise and remove.

2 3

Pour rinse aid into the opening taking care not to spill any into the drawer. Any accidental spillages must be wiped up. If not wiped up, spilt rinse aid will cause excessive foaming which may result in a service call that will not be covered by warranty
Refit the plug, turning clockwise until secure. Ensure the plug is closed tight with the hand grip in a vertical position.

20

WATER SOFTENER (SOME MODELS ONLY)
The salt reservoir must always be filled with granular salt designed for dishwasher water softening. We do not recommend the use of cooking salt like table salt, rock salt or pellets as they may contain impurities that will damage the water softener. Do not add detergent or rinse aid to the salt reservoir. This will cause damage.

salt indicator light salt reservoir cap

The salt reservoir is located on the inside of the drawer next to the detergent dispenser. It holds up to approximately 0.8lb (350g) of salt (actual capacity will vary depending on brand and grain size of salt used).
Double models: each drawer has a separate salt reservoir.

Water hardness recommendations
z Use the table below to determine the optimal water hardness setting. Your local water company will be able to help.
z If you have a household water softener installed, use the setting recommended for water with a hardness under 100 ppm/6 gpg, irrespective of the water hardness in your area.
z If your water hardness is above 625 ppm/36 gpg, the wash performance of your DishDrawerTM Dishwasher will decline over time. The rinse aid setting should be at 5.

SETTING
0 1 2 3 4 5

PPM* 0­100 100­250 250­350 350­450 450­550 550­625

GPG** 0­6 6­14 14­20 20­26 26­32 32­36

WATER HARDNESS SCALES

°DH

°FH

°E / °CLARK MMOL/L

0­5.6

0­10

0­7

0­0.1

5.6­14

10­25

7­17.5

0.1­2.5

14­19.6

25­35 17.5­24.5

2.5­3.5

19.6­25.2 35­45 24.5­31.5

3.5­4.5

25.2­30.8 45­55 31.5­38.5

4.5­5.5

30.8­35

55­62 38.5­43.8

5.5­6.2

21

WATER SOFTENER (SOME MODELS ONLY)
Using the salt reservoir You may hear some noises when the water softener is operating, this is normal.

1

Turn the cap anticlockwise and remove.

2

Place the salt into the salt container and carefully pour into the reservior.
When filling the salt reservior, you may notice water being displaced from the water softener overflow. This is normal.

3

Refit the cap, turning clockwise until secure.
If you are not washing your dishes immediately after filling the salt reservior, we recommend running a RINSE cycle to remove any salt water or spilt granules.

When to refill the salt reservoir z If the salt indicator is red, the salt reservoir must be filled. If the salt indicator is black,
there is enough salt in the reservoir. z will also illuminate on the display if the salt reservoir must be filled.
22

PREFERENCES
You can adjust any of the settings of the below options prior to starting a wash cycle.
Wi-Fi Allows your DishDrawerTM Dishwasher to connect to your home network. Refer to ‘Wi-Fi connection & remote mode’ for details.
Rinse aid Controls the amount of rinse aid dispensed. Refer to ‘Rinse aid’ for details.
Water softener* Refer to ‘Water softener’ for details.
Auto power-on** Your DishDrawerTM Dishwasher is set to automatically power on for 30 seconds after a drawer is opened. This can be turned off.
Autolock Allows the drawer to automatically lock 30 seconds after it’s closed.
Tones Adjusts tone settings. When set to OFF all tones will be silenced except fault alerts.

OPTION

DISPLAY

Wi-Fi

Con

Rinse aid

rA

Water softener* Hd

Auto power-on** AP

Autolock

Ld

Tones

bP

SETTINGS

Disconnected n/a

Off

rA0

Off

Hd0

On

APo

On

Ldo

On

bPo

Connected

Max: 5

rA5

Max: 5

Hd5

Off

AP-

Off

Ld-

Off

bP-

*Some models only | **Suitable as a Sabbath option. 23

Changing the settings
1

PREFERENCES
Ensure there is no wash in progress, then press .

2

Press and hold and together for four seconds.

3

Press to scroll through the available options.

4 5
24

Press to change the setting within an option.
Press to save the new setting and leave the preference menu. Double models Changing the settings in one tub will set your preferences for both drawers.

WI-FI CONNECTION & REMOTE MODE
Your appliance can be connected to your home wireless network and operated remotely using the app.
Getting started z Ensure your home Wi-Fi network is turned on. z You will be given step by step guidance on both your appliance and mobile device. z It may take up to 10 minutes to connect your appliance. z For further guidance and troubleshooting, please refer to the app.
On your mobile device: 1 Download the app from www.fisherpaykel.com/connect 2 Register and create an account. 3 Add your appliance and set up the Wi-Fi connection.

Connecting to your home Wi-Fi

Ensure there is no wash in progress.

1

Press and hold and together for

four seconds.

Press and hold to connect to the

2

Wi-Fi network. When flashes, follow the prompts within

the app to complete set-up.

3

Press to save and leave the menu after Wi-Fi is connected.

25

WI-FI CONNECTION & REMOTE MODE

Enabling remote mode
1

Double models only:
Select a drawer to operate remotely.
With your DishDrawerTM Dishwasher connected to your Wi-Fi network, press and hold for four seconds.
A tone will sound and will flash. REMOTE MODE is now enabled.

If the drawer is open:

While is flashing, close the drawer to

2

enable REMOTE MODE.

If the drawer is not closed within 4 seconds

while is flashing, REMOTE MODE will not

be enabled.

Disabling remote mode
REMOTE MODE will automatically be disabled after 72 hours or if a fault occurs. Opening the drawer will also disable REMOTE MODE.

26

RACKING FEATURES
Cutlery basket To reduce the risk of injury, we recommend loading knives and sharp utensils with handles facing up. Mix spoons, knives and forks within each section to stop cutlery nesting together and to ensure the water circulates freely. Keep stainless steel from touching silver cutlery to avoid staining.
2 Cutlery basket features and accessories 1 Cutlery basket 2 Removable anti- nesting grid 3 Removable tablet tray
3
1 Cutlery basket accessories
Removable anti-nesting grid Use the anti-nesting grid to separate cutlery items and stop them from nesting together. The grid clips onto the top of the cutlery basket.
27

RACKING FEATURES
Removable tablet tray If you are using dishwasher tablets or gel packs, place them on the removable tablet tray. Ensure the tablets are not in direct contact with dishes or cutlery. See ‘Detergent’ for more information.

2
Racking features 1 Folding tine rack 2 Fixed tine rack 3 Base rack 28

1 3 4
4 Trap door Not illustrated: foldable cup racks, glass supports

RACKING FEATURES
Foldable cup racks Each cup rack can be folded away independently to create more space within the drawer..
To adjust 1 Fold up to create more space. 2 Fold back down to lock into position.
Folding tine rack The folding tines can be removed if desired, however it is recommended the tines are folded down rather than removed if more space required.
To remove 1 Fold tines down towards each other. 2 Unclip the rack at each end by pulling
firmly towards you. To replace 1 Line up the clips with the base rack. 2 Push firmly to click rack into place.
29

RACKING FEATURES
Fixed tine rack This is the main dish rack and has been designed to allow maximum wash performance. To remove

1

Plan view

front handle

2

To replace

Lift the trap door.
Using the handle at the front of the fixed tine rack, pull forward ensuring the rear anchoring loop is cleared before lifting out.

1
Plan view
2
rear anchoring loop 30

Lift the trap door.
Lower the fixed tine rack into place and push in to hook under the rear anchoring loop. Close the trap door to secure in place.

MAINTENANCE
Disconnect the DishDrawerTM Dishwasher from the power supply and allow it to cool before undertaking any cleaning or maintenance.

Tub features

3

1 Drain filter

2 Filter plate

3 Spray arm 1 2

Cleaning surfaces

Wipe with a damp cloth and dry using a lint-free cloth. Take care not to wet the LCD display.

We do not recommend using the following cleaning aids as they may damage the surfaces:

z Plastic or stainless steel scouring pads z Abrasive, solvent, household cleaners z Acid or alkaline cleaners

z Hand washing liquids or soap z Stainless steel cleaners or polishes z Laundry detergents or disinfectants

Cleaning the drain filter, spray arm and filter plate
We recommend that the drain filter and filter plate in each drawer are removed and cleaned once a month or whenever there is evidence of food particles. The spray arm in normal use should require cleaning less frequently. These parts can be shaken to remove any foreign material, cleaned in hot water, then rinsed in clean water.
The DishDrawerTM Dishwasher must be used with the filter plate, drain filter and spray arm correctly in place. We recommend that you always use the DishDrawerTM Dishwasher with the right hand fixed tine rack in place.
If a dishwasher cleaner/descaler is used, you must run a wash program with detergent immediately afterward to prevent any damage to your DishDrawerTM Dishwasher.

Extended periods of disuse
If the DishDrawerTM Dishwasher is not going to be used for some time we recommend turning off the power and water supply, leaving it clean and empty with the drawers ajar.
When using your DishDrawerTM Dishwasher for the first time after a long period away, we recommend pouring 3 cups of water into the drawer before use. This helps lubricate components that may have dried out during dis-use.

31

MAINTENANCE
For ease of access to the drain filter and filter plate, the base rack can be removed by lifting it from the rear. Alternately, remove the cutlery tray, lift the trap door and remove the fixed tine rack. Refer to ‘Racking features’ for details.
Removing and cleaning the drain filter

1

Twist the drain filter counter-clockwise and lift to remove.

2

holder mesh

Replacing the drain filter
1

Separate the holder and the mesh by pinching one side of the mesh and pulling. Do not attempt to remove the mesh by pinching both sides as this may cause damage. Clean under hot soapy water and rinse thoroughly.
Click the drain filter mesh back onto the holder and twist until the arrows on the mesh and holder align.

2
32

Push the drain filter back into the tub and rotate clockwise until the arrows on the filter and base of the drawer align.

MAINTENANCE
Removing and cleaning the drain filter plate
With the drain filter removed, carefully lift the drain filter plate up and out. Clean under hot soapy water and rinse thoroughly.

Refitting the drain filter plate
Push the drain filter plate back onto the tub ensuring there are no particles in the recess.

Removing and cleaning the spray arm

impeller

Lift the spray arm off the impeller. Shake to dislodge any loose particles, rinse under running water and wipe with a damp cloth.

Refitting the spray arm

Place the spray arm to the impeller. Ensure the arm rotates freely when refitted.
33

MAINTENANCE
Winterizing (cold climates) If the DishDrawerTM Dishwasher is installed in a cold climate where temperatures fall below zero, we recommend winterizing.

Turn off the water supply.

1

Disconnect the drain hoses from the sink drain pipe and the water inlet pipe from the

water valve.

Drain the water from the hoses, inlet pipe

and water valve, using a bucket or pan to

2

collect the water.

Reconnect the water inlet pipe to the water

valve and hoses to the sink drain pipe.

Remove the drain filter and the filter

3

plate from the bottom of the drawer. Use a sponge to remove any remaining

water from underneath before replacing.

34

TROUBLESHOOTING

PROBLEM Unclean dishes
Hard water

POSSIBLE CAUSES
Unsuitable wash program for load selected.
Spray arm unable to rotate.
Drawer incorrectly loaded.
Filter plate or filter is incorrectly inserted.
Filter plate or filter is blocked.
Detergent put in the wrong compartment of the dispenser.
Incorrect detergent use.
Excess food on dishware.
Spray arm holes are blocked.
Spray arm rotation blocked.
Hard water.

WHAT TO DO
Select the appropriate wash program for the load. Refer to ‘Wash programs’.
Ensure no items are obstructing the spray arm path. Make sure the spray arm is mounted correctly and free to rotate. Refer to ‘Loading suggestions’.
Refer to ‘Maintenance’.
Clean the filter plate and drain filter. Refer to ‘Maintenance’. Detergent must be placed in the large compartment. Refer to ‘Detergent’.
Refer to ‘Detergent’ and follow the detergent manufacturer’s instructions. Scrape all food scraps prior to loading.
Clean the spray arm.
Remove any protrusions below the rack and ensure the spray arm can rotate freely. Increase the rinse aid setting and the amount of detergent used. Refer to ‘Water hardness’. Increase the rinse aid setting and the amount of detergent. Refer to ‘Water hardness’. Water softener models: Increase the water softener setting. Refer to ‘Water softener’. Non-water softener models: If living in an area with very hard water, consult a plumber on installing a household water softener.

35

TROUBLESHOOTING

PROBLEM Foaming
Water leaking
Drawer will not open (no tones or wash in progress) Power failure during wash program Continuous beeping with
A / F code in
display Intermittent beeping

POSSIBLE CAUSES

WHAT TO DO

Incorrect detergent use. Egg left on plates.

Refer to ‘Detergent’. Rinse excess egg prior to loading.

Rinse aid setting too high.

Decrease the rinse aid setting.

Rinse aid dispenser plug Ensure the plug is closed tight with the hand

not closed properly.

grip in a vertical position. Refer to ‘Rinse aid’.

Drain hose disconnected from waste pipe.

Reconnect the drain hose to the waste pipe.

Water inlet hose not connected correctly.

Ensure the inlet hose is connected securely.

Other leaks.

Turn water and power supplies to the DishDrawerTM Dishwasher off. Call Customer Care or your Authorised Service Centre.

Rinse aid dispenser plug Ensure the plug is closed tight with the hand

not closed properly.

grip in a vertical position. Refer to ‘Rinse aid’.

CHILDLOCK is on.

Turn CHILDLOCK off. Refer to ‘Keylock’ and ‘Childlock’.

Closed drawer auto lock Press any button and open drawer within

is on.

30 seconds.

Power outage in your home or area.

Wait until power resumes, program will restart in same part of wash program.

A fault has occurred.

Refer to ‘Fault codes’.

DishDrawerTM Dishwasher is paused.

Close the drawer and press to resume the program.

36

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSES

DishDrawerTM Dishwasher will not start

Power supply is not connected.
The drawer is not closed properly.

KEYLOCK or CHILDLOCK feature is on.
Cycle not started.

DishDrawerTM Dishwasher is in Demo mode.

Fan noise after a wash program has finished

This is normal. The fan continues to run to assist with drying.

Fan noise starts when I close the drawer, even though I didn’t start a new wash
No powdered detergent dispensed

This is normal. In some cases, the fan will run when the drawer is closed for a set time after a program has finished.
Detergent dispenser was wet when loaded.

The wash seems to have finished, but the drawer will not open
Water pooling on inner rim of drawer after a wash

The wash program is still in progress. It is in a quiet phase that is needed for optimal performance.
This is normal condensation.

Water under the filter
Excess water in the drawer

This is normal.
Drain hose(s) bent. Blocked filters.

WHAT TO DO Connect the power supply.
Ensure the drawer is firmly closed.
Turn KEYLOCK or CHILDLOCK off. See your Quickstart guide for instructions. Press / . Contact Customer Care.
The fan will automatically stop after a set time, or when the drawer is opened. The fan may resume when the drawer is closed again. No action required. The fan will automatically stop after the set time is over.
Clean the dispenser and ensure it is dry before adding detergent. Refer to ‘Detergent’.
No action required. The program will transition into a more audible phase after the quiet phase is over.
Wipe dry.
No action required.
Straighten the drain hose(s). Refer to ‘Maintenance’.

37

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

Water marks on the dishes

Rinse aid depleted.
Rinse aid setting too low.
DishDrawerTM Dishwasher overloaded/ incorrectly loaded.

Refill the rinse aid dispenser. Increase/turn on the rinse aid setting.
Refer to ‘Loading suggestions’.

Drawer interior is stained

Some foods may stain the inside of the drawer.

Pre-rinse dishes before placing in the drawer. Alternatively, use RINSE after adding the dishes may minimise staining.

38

FAULT CODES

How do I know if there is a fault?
Your DishDrawerTM Dishwasher will beep continuously and a fault code will flash in the display. There are two types of fault codes ­ F’ andA’.
Double models only
z There may be a fault in one or both of the drawers and the fault codes may be different in each.
z The drawer indicator also flash to show which drawer has a fault. z If there is a fault in both drawers, both drawer indicators will flash. z If a fault occurs in one drawer only you are still able to use the other drawer. If you have
paused a drawer during a wash program, and the other drawer then faults, the paused drawer indicator will continue flashing but will be dimmed.

To fix a fault

First try to fix the issue and clear the code according to the steps in the following tables. If the problem persists:

1 Note down the fault code. Double models only: Press the code for each drawer.

to scroll between the drawers and note down

2 Contact Customer Care for support or to organize a visit by a service technician. Refer to the Service and Warranty booklet for contact details.

`F’ fault codes
You may be able to clear the fault by resetting the DishDrawerTM Dishwasher. Follow the steps below:
1 Press to stop the beeping, then again to turn the DishDrawerTM Dishwasher off. 2 Wait a few seconds. Press again to turn the DishDrawerTM Dishwasher back on.
When the fault code has disappeared, the fault has been reset and you can continue to use your DishDrawerTM Dishwasher.

39

FAULT CODES
`A’ fault codes Follow the steps below to try and fix the issue.

DISPLAY
A1 A3 A6
A7

POSSIBLE CAUSE

WHAT TO DO

Water supply fault.

1 Ensure the water supply is turned on. 2 Press once to stop the beeping, then
again to clear the fault. 3 Press to resume the wash program.

Drawer cannot drain. The drainage hose may be blocked or kinked, or the connection to drainage pipe may be blocked.

1 Ensure the drainage hose and connection to pipes are not blocked.
2 Press once to stop the beeping, then again to clear the fault.
3 Press to resume the wash program.

The spray arm has loosened or come off its mounting, or water pressure is too low.

1 Open the drawer and check the spray arm.
2 If the spray arm has loosened or come off its mounting, re-fit it. Check that it is firmly seated and turns freely. Refer to ‘Maintenance’.
3 Press once to stop the beeping, then again to clear the fault.
4 Press to resume the wash program.

Auto recovery program: DishDrawerTM Dishwasher has detected excess foam in the drawer.

1 Let the auto recovery program run until it is complete. The wash program will resume when the auto recovery program has completed.
2 Check that you are using the right detergent before running another wash program.
3 If the drawer is still filled with foam at the end of the wash program, contact Customer Care.

40

WARRANTY AND SERVICE
Before you call for service or assistance Check the things you can do yourself. Refer to the installation instructions and your user guide and check that: 1 Your product is correctly installed. 2 You are familiar with its normal operation. If after checking these points you still need assistance or parts, please refer to the Service & Warranty book for warranty details and your nearest Authorised Service Centre, Customer Care, or contact us through our website www.fisherpaykel.com. Wash program data Wash program data and standards test information can be viewed online by going to https://www.fisherpaykel.com and searching your model code.
Complete and keep for safe reference: Model Serial No. Purchase Date Purchaser Dealer Suburb Town Country
41

FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2022. All rights reserved. The models shown in this guide may not be available in all markets
and are subject to change at any time. The product specifications in this guide apply to the specific products and models described at the date of issue. Under our policy of continuous product
improvement, these specifications may change at any time. For current details about model and specification availability in your country,
please go to our website or contact your local Fisher & Paykel dealer.
592815A 02.22

References

• Shop Luxury Kitchen & Home Appliances | Fisher & Paykel USA
• Support - Fisher & Paykel
• Shop Luxury Kitchen & Home Appliances | Fisher & Paykel USA
• Connected Appliances | Smart Home | Fisher and Paykel US
• Shop Luxury Kitchen & Home Appliances | Fisher & Paykel USA

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