Alliance Speed Queen ADA 3.5 Cu. Ft. White Right Hinge Front Load Washer User Guide
- June 9, 2024
- Alliance
Table of Contents
- Speed Queen ADA 3.5 Cu. Ft. White Right Hinge Front Load Washer
- Product Registration
- Safety Information
- Operation
- Control Panel
- Cycle Operation
- Common Washer Sounds
- Using Your Dispenser Drawer
- Clothing Care
- Maintenance
- Troubleshooting
- Warranty Repairs
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
User’s Guide
for Frontload Washers Original Instructions
Keep These Instructions for Future Reference.
CAUTION: Read the instructions before using the machine.
(If this machine changes ownership, this manual must accompany machine.)
www.speedqueen.com
Speed Queen ADA 3.5 Cu. Ft. White Right Hinge Front Load Washer
WARNING
Failure to install, maintain, and/or operate this machine according to the
manufacturer’s instructions may result in conditions which can produce bodily
injury and/or property damage.
WARNING
For your safety and to reduce the risk of fire or an explosion, do not store
or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
NOTE: The WARNING and IMPORTANT instructions appearing in this manual are
not meant to cover all possible conditions and situations that may occur. It
must be understood that common sense, caution, and carefulness are factors
which cannot be built into these washers. These factors MUST BE supplied by
the person(s) installing, maintaining, or operating the unit.
Always contact the distributor, service agent, or the manufacturer about any
problems or conditions you do not understand.
Read all instructions before using unit.
This product uses FreeRTOS V7.2.0
(www.freertos.org).
Product Registration
New owners of Alliance Laundry Systems equipment are encouraged to register their appliance to insure proper limited warranty coverage. Register online at https://speedqueen.com/support/register-your-products/ or contact your dealer to register your appliance. All information will be kept confidential and will not be distributed to other parties.
Safety Information
Explanation of Safety Messages
Precautionary statements (“DANGER,” “WARNING,” and “CAUTION”), followed by
specific instructions, are found in this manual and on machine decals. These
precautions are intended for the personal safety of the operator, user,
servicer, and those maintaining the machine.
DANGER
Indicates an imminently hazardous situation that, if not avoided, will cause
severe personal injury or death.
WARNING
Indicates a hazardous situation that, if not avoided, could cause severe
personal injury or death.
CAUTION
Indicates a hazardous situation that, if not avoided, may cause minor or
moderate personal injury or property damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed
by specific instructions.
IMPORTANT: The word “IMPORTANT” is used to inform the reader of specific
procedures where minor machine damage will occur if the procedure is not
followed.
NOTE: The word “NOTE” is used to communicate installation, operation,
maintenance or servicing information that is important but not hazard related.
Important Safety Instructions
Save These Instructions
WARNING
To reduce the risk of fire, electric shock, serious injury or death to persons
when using your washer, follow these basic precautions:
- Read all instructions before using the washer.
- Install the washer according to the INSTALLATION INSTRUCTIONS. Refer to the EARTH/GROUND INSTRUCTIONS in the INSTALLATION manual for the proper earth/ground connection of the washer. All connections for water, drain, electrical power and earth/ground must comply with local codes and be made by licensed personnel when required. Do not do it yourself.
- Do not install or store the washer where it will be exposed to water and/or weather.
- Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapors that could ignite or explode.
- Do not add the following substances or textiles containing traces of the following substances to the wash water: gasoline, kerosene, waxes, cooking oils, vegetable oils, machine oils, dry-cleaning solvents, flammable chemicals, thinners or other flammable or explosive substances. These substances give off vapors that could ignite, explode or cause the fabric to catch on fire by itself.
- Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. THE GAS IS FLAMMABLE, DO NOT SMOKE OR USE AN OPEN FLAME DURING THIS TIME.
- To reduce the risk of an electric shock or fire, DO NOT use an extension cord or an adapter to connect the washer to the electrical power source.
- Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they h
Safety Information
- Children less than three years should be kept away unless continuously supervised.
- Do not reach into the washer if the washtub or agitator, if applicable, is moving.
- Never operate the washer with any guards, panels and/or parts removed or broken. DO NOT tamper with the controls or bypass any safety devices.
- DO NOT operate individual units if they have been separated from a stack unit.
- Use your washer only for its intended purpose, washing clothes. Always follow the fabric care instructions supplied by the garment manufacturer.
- Always read and follow manufacturer’s instructions on packages of laundry and cleaning aids. To reduce the risk of poisoning or chemical burns, keep them out of the reach of children at all times (preferably in a locked cabinet). Heed all warnings or precautions.
- Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
- Loading door MUST BE CLOSED any time the washer is to fill, tumble or spin. DO NOT bypass the loading door switch by permitting the washer to operate with the loading door open.
- Be sure water connections have a shut-off valve and that fill hose connections are tight. CLOSE the shut-off valves at the end of each wash day.
- Keep your washer in good condition. Bumping or dropping the washer can damage safety features. If this occurs, have your washer checked by a qualified service person.
- Do not repair or replace any part of the washer, or attempt any servicing unless specifically recommended in the usermaintenance instructions or in published user-repair instructions that you understand and have the skills to carry out. ALWAYS disconnect the washer from electrical supply before attempting any service.
- Disconnect the power cord by grasping the plug, not the cord. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
- Before the washer is removed from service or discarded, remove the lid or door to the washing compartment.
- Failure to install, maintain, and/or operate this washer according to the manufacturer’s instructions may result in conditions which can produce bodily injury and/or property damage.
NOTE: The WARNING and IMPORTANT SAFETY INSTRUCTIONS appearing in this
manual are not meant to cover all possible conditions and situations that may
occur. Observe and be aware of other labels and precautions that are located
on the machine. They are intended to provide instruction for safe use of the
machine. Common sense, caution and care must be exercised when installing,
maintaining, or operating the washer.
Always contact your dealer, distributor, service agent or the manufacturer
about any problems or conditions you do not understand.
Operation
Before Washing
Prepare Wash Load
Empty Pockets and Cuffs
Make sure all pockets are empty and turn them inside out.
One bobby pin, metal or plastic toy, nail or sharp object in a load can catch
laundry, cause tears and plug the pump. Facial tissue left in a pocket will
produce extreme “lint”. A crayon or lipstick in a wash load may cause stains
that cannot be removed.
Roll down cuffs and shake out grass, sand and gravel.Mend Rips and Tears
Little holes can become bigger in the washer. Mend holes and tears before
placing garments in the washer.
Close Zipper and Fasten Hooks These can catch on garments in a wash load and
tear them.
Tie belts and sashes so they won’t wind around clothes.
Put Small Items in Bag Small items such as baby socks may get stuck around the
door. Put them inside a mesh garment bag.
Check For Colorfastness Squeeze a portion of garment in warm or hot sudsy
water.
If the color bleeds or runs, wash the item separately in cold water.
Sort Items
Different items use different wash cycles and temperatures.
Always follow the manufacturer’s care label. Proper sorting is easy if you
follow a few guidelines:
- Sort by Color: Separate items into loads of whites, darks, lights and non-colorfast.
- Sort by Fabric and Construction: Separate items into loads of cottons/linens, permanent press, synthetics/blends/ poly knits, and delicates.
- Sort by Temperature: Separate items into loads that can be washed in cold, warm or hot water.
- Sort by Type and Amount of Soil: Heavily soiled clothes will need extra treatment. Lightly soiled clothes can become dingy if washed with heavily soiled items.
- Sort Lint “Shedders” From Lint “Receivers”: Some fabrics attract lint and should not be washed with lint-shedding loads. Lint shedders are cottons, terry towels, chenille bedspreads, rugs and clothes that have been heavily bleached. Lint receivers are synthetics, permanent or durable press, knits (including socks), corduroy, and other smooth fabrics.
Pretreat
Pretreat shirt collars and cuffs with a pretreat product or liquid detergent
when placing them in the washer. Before washing, treat special stains
individually.
WARNING
Do not wash or dry items soiled with vegetable or cooking oils. Some oils may
remain after washing and may cause the fabric to catch on fire by itself.
Loading the Washer
Load Articles
- Load items by the amount of space they take up, not by heir weight. Mix large and small items in a load to get the best washing results.
- Load items loosely into the wash drum. The bulk of the clothes rather than the weight will determine load size.
Bulky Items
Use the Bedding cycle for bulky items such as blankets and comforters. The
cycle includes gentle agitation to clean items delicately and thoroughly. The
Extra Rinse(s) option may be selected to ensure complete removal of soap
residue. A final spin extracts the moisture at a lower speed to maintain the
load’s balance and minimize wear to the articles.
Load Sizes
- Load sizes vary. Small and large items should be washed together to create a balanced load. If washing a large item, two bath towels should be added to even the load.
- Smaller loads can create an unbalanced condition and cause premature wear on the washer. Do not hesitate to fill the entire inner drum of the washer. The load will compress a great deal when wet. This allows room for proper tumbling.
Water Level
- The washer will automatically adjust the water level to the type and size of the load during any fill.
Wash Temperature
Hot
Hot water is the most effective for cleaning, but it is not recommended for
all fabric types (read labels).
Warm
The Warm Wash is useful for providing a thorough cleaning on light and
moderately soiled clothing without damaging fabric or adding to color fading.
Warm water also reduces wrinkling. Use with non-colorfast or dark colors.
permanent press, silks, woolens, nylon. and acrylic.
Cool (Select Models Only)
The Cool Wash temperature is useful for washing permanent press fabrics.
Cold
The Cold Wash is ideal for delicate items. Although its cleaning abilities are
not as great as with hot or warm water, it is useful for colors that bleed
easily and for sensitive fabrics.
All rinses use cold water. It is the most beneficial for fabrics. Cold rinses
reduce wrinkling and color fading. In addition. cold rinses will save money
and energy.
NOTE: In wash temperatures colder than 60T [16″C] , detergents do not
dissolve well. This may cause ineffective cleaning, or lint and residue to
form.
NOTE: Always follow manufacturer’s care labels.
Water Temperature | Use | Comments |
---|---|---|
HOT | Sturdy whites and colorfast items | Best cleaning for items soiled with |
oily or
| Work clothes| greasy stains.
| Soiled items| grass, or ink.
| Diapers|
WARM| Light and mod- erately soiled items| Reduces wrinkling in permanent
press fab-
| Non-colorfast| rics
| or dark colors| Less fading
| Permanent press| Reduces shrinking in
| Silks. woolens, nylon, acrylic| knits
COOL| Permanent| Less fading
| press| Reduces
| Silks, woolens, nylon, acrylic| shrinking in knits
COLD| Non-colorfast| Saves energy
| fabrics| Reduces color
| Extra delicate| fading
| clothing| Reduces wrinkling
| | Reduces shrinking
Energy
You can save energy when washing by following these guidelines:
- Heating water accounts for the greatest energy expense when washing. Save on heating water by using warm or cold washes.
- Wash full loads, but do not overload.
- Use Soak option for heavily soiled items to reduce the need for higher soil level selections.
Control Panel
Digital Display
The two-digit display is used to show the time remaining in a cycle.
If the cycle time is over 99 minutes the control will display either 1H, 2H,
etc., and then the additional minutes over one or two hours.
When the control is powered off, the right-most decimal in the display will
flash every one to five minutes to indicate that the machine is in Idle Mode.
The display also shows diagnostic codes.
Idle Mode
If no keypads have been pressed for five minutes after a cycle is finished,
the control will enter Idle Mode. A light in the lower right corner of the
digital display will flash every one to five minutes. Press the Power/Cancel
keypad to exit this mode and power the display for cycle/option selection.
This light will flash again after five minutes when it re-enters Idle Mode.
Keypress Audio
The audio signal that sounds when a keypad is pressed can be turned on or
off.
Press and hold both the Perm Press and Sanitize with Oxi keypads at the same
time to turn the audio signal on or off.
Cycles
The following cycle descriptions will help determine which cycle to choose
depending on the type of laundry being washed. The descriptions are standard
settings that may be modified using the Selections and Options.
The last cycle that is set, including selections and options, is saved even if
the control is turned off.
Heavy Duty
Use for sturdy items, like play or work clothes, towels, T-shirts, etc. The
cycle includes a longer wash tumble and two rinses. The final spin extracts
moisture at a high spin speed.
Whites
This cycle is designed to keep white laundry white. It utilizes a longer,
hot water wash tumble and two rinses. The final spin extracts moisture at a
high spin speed.
Normal
This cycle includes a wash tumble and two rinses, but uses less water than
the other cycles. It also uses less hot water. Only the High Spin Speed is
available in this cycle.
This cycle is recommended for washing everyday cottons and linens.
Perm Press
Use for permanent press items and synthetics. This cycle includes a wash
tumble and two rinses. The final spin extracts moisture at a low spin speed.
Bedding
Use this cycle when washing bulky items such as blankets and comforters.
The cycle includes a wash tumble and two rinses. A final spin extracts the
moisture at a medium speed to maintain the load’s balance and minimize wear
to the articles.
Delicate
Wash delicate items usually washed by hand on this cycle. The cycle
includes a wash tumble and two rinses. The final spin extracts moisture at a
low spin.
NOTE: The washtub must be empty while using the Tub Clean feature,
otherwise damage to items may occur.
NOTE: Regular cleaning intervals will keep the unit performing at its
best. Along with running the Tub Clean cycle, it is recommended to regularly
clean the dispenser drawer and door gasket. Refer to To Clean the Dispenser
and Cleaning Glass Sealing Area. Selections The following selections can be
used to modify the currently chosen cycle. The default selections will be lit
after choosing a cycle. Temp Press the Temp keypad to change the cycle’s wash
water temperature from the default selection to Cold, Cool, Warm, or Hot.
Spin Speed
The Spin Speed selection will change the cycle’s final spin from the default
speed to No Spin, Low, Medium, or High spin.
The spin’s RPM speed depends on both the Spin Speed and the Cycle that is
selected.
NOTE: Spin speed may be limited due to out-of-balance conditions.
Cycle | No Spin | Low | Medium | High |
---|---|---|---|---|
Heavy Duty | 0 | 800 | 1000 | 1200 |
Whites | 0 | 650 | 1000 | 1200 |
Normal | 0 | 800 | 1000 | 1200 |
Perm Press | 0 | 400 | 650 | 800 |
Pet Plus Flea Cycle | 0 | 800 | N/A | N/A |
Bedding | 0 | 400 | 475 | 550 |
Delicate | 0 | 400 | 475 | 550 |
Quick Wash | 0 | 800 | 1000 | 1200 |
Sanitize
with Oxi| 0| 650| 1000| 1200
Soil Level
Changing the Soil Level keypad will add or subtract wash time in the selected
cycle.
Choose Light, Medium, Heavy or Max according to the amount of soil in the
laundry load. Light is the minimum and Max is the maximum amount of time.
The Soil Level LED will flash to indicate that you can also adjust the Wash
Time using the up and down arrow keypads.
The time is increased or decreased by one minute.
Options
The following options can be used to modify the currently chosen cycle, signal
volume and control lock. Soak The Soak option is added to the beginning of the
cycle. Use this option for heavily soiled or stained clothing. The washtub
will fill with water, agitate for a reduced period of time, and pause for the
set amount of time.
Press the Soak keypad to enable the selection mode. The Soak LED will flash to
indicate that soak time can be set. Adjust the soak time by pressing the Soak
keypad again or the up and down arrow keypads. The time will increase by 15
minutes up to an hour and then go up by one hour increments.
The maximum soak time is 24 hours. To exit the selection mode after setting
the desired soak time, either press the Start/Pause to begin the cycle or
press another Selections or Options keypad to further modify the currently
chosen cycle. The soak LED also will flash during any soak portion of the
cycle.
Pre-Wash
The Pre-Wash option adds a second wash to the selected cycle.
NOTE: While the Pre-Wash option is selected, the Stain Boost option
cannot also be selected.
Extra Rinse(s)
This option will provide up to 3 additional rinses to the selected cycle. It
is useful for detergent sensitive skin. The water temperature will be cold.
Press the Extra Rinse(s) keypad to enable the selection mode; the Extra
Rinse(s) LED will flash to indicate that the amount of rinses can be set. The
digital display will cycle between the number of extra rinses and total cycle
time. A default selection of 1 extra rinse will be displayed after entering
the selection mode. Set the amount of extra rinses by pressing the Extra
Rinse(s) keypad again or pressing the up and down arrow keypads.
To exit the selection mode after setting the desired number of rinses, either
press the Start/Pause button to begin the cycle or press another Selections or
Options keypad to further modify the current chosen cycle.
Wash| The Wash status light is lit during the wash portion of the cycle
including Pre-Wash and Soak, if selected.
---|---
Rinse| The Rinse status light is lit during the rinse portions of the cycle
including Second Rinse and Third Rinse, if selected.
Spin| The Spin status light is lit during the final spin portion of the cycle.
Door Lock| The Door Lock status light is lit whenever the door is locked. The
door cannot be opened while it is lit.
While the door is locking, the door lock status light flashes (1 second on/1 second off). While unlocking, the door lock status light stays lit and the cycle time flashes (1 second on/1 second off).
To Wash Clothes
IMPORTANT: Before using your new washer, make sure the washer cord is
connected to an appropriate electrical outlet that is properly installed and
connected to a protective earth/ground. Make sure the washer hoses are
connected to the hot and cold water faucets, and that the faucets are turned
on. Be sure the drain hose is not kinked and is inserted into a drain. Refer
to the INSTALLATION INSTRUCTIONS for details of proper washer installation.
IMPORTANT: Prior to first wash, use an all purpose cleaner, or a detergent and
water solution, and a damp cloth to remove shipping dust from inside of wash
drum.
-
Get the clothes ready for washing. Empty pockets and cuffs. Sort items into separate loads. Pretreat stains and heavily soiled areas.
IMPORTANT: Remove all sharp objects from laundry to avoid tears and rips to items during normal machine operation. -
Measure and add low sudsing, high efficiency (HE) detergent, fabric softener and bleach to the dispenser drawer. Refer to section on Using Your Dispenser Drawer. Follow instructions on detergent package for amount to use.
NOTE: High efficiency (HE) detergents are designed especially for frontload washers to reduce oversudsing and maximize cleaning results. Look for the HE logo or “high efficiency” on the detergent’s label. IMPORTANT: If using non-HE detergent, avoid oversudsing by using only 1/2 of the detergent manufacturer’s recommended amount.
IMPORTANT: If using single-load laundry detergent packets or 3-in-1 laundry sheets, do not place them in the dispenser drawer. Place them directly in the washtub with clothes. -
Load clothes into wash drum (21.5 pounds maximum dry clothes load). Refer to section on Load Sizes.
NOTE: Small items such as baby socks may get caught around the door. Place these articles inside a mesh garment bag. -
Close the loading door tightly. The washer will not operate with the loading door open. WARNING
To reduce the risk of serious injury, do not bypass the loading door switch by permitting the washer to tumble or spin with the loading door open. -
If not already on (control lights will be lit), turn on the washer. Press the Power button to turn on the washer.
NOTE: You will not be able to press the Start/ Pause button to start a cycle until five seconds after turning on the washer. A status light will flash during this warm-up period. -
Select the cycle according to the type of fabric being washed. If the selected cycle is not the correct cycle for the fabric being washed, you may change the cycle selection
at any time until the first wash fill is complete.
NOTE: The Normal cycle is recommended for everyday cottons and linens. -
If desired change the Selections and Options settings.
-
Press the Start/Pause button to begin the cycle. The Door Lock light will come on after a short delay and the cycle will begin.
NOTE: If the door is open when trying to start a cycle, the display will show “do” and cycle time (1 second on/1 second off).
If items need to be added or removed after a cycle has started, press the
Start/Pause button.
After the door unlocks and the Door Lock light goes out, open the door to add
or remove laundry.
While a cycle is paused, the display will show the cycle time remaining and St
to restart the cycle. Close the door and press the Start/Pause button to
resume the cycle.
The Door Lock light will flash while the door re-locks.
NOTE: If water needs to be removed before opening the door, run a Spin
cycle to pump water out of the washer.
Out of Balance Load
If at the end of the cycle the load is dripping wet, the washer has limited
the spin speed. This is to prevent damage to the unit if there is a severely
unbalanced load. If this condition occurs, redistribute the load manually and
run a SPIN cycle. If the condition persists, consider steps discussed in the
Before Washing section.
Cycle Operation
The cycles of your washer include several different stages. Refer to the table
below for what can be expected during the cycles that you select.
The washer operates by gently tumbling the clothing through the water. The
wash action consists of a period of tumbling in one direction, a brief pause,
and then a reverse tumble in the opposite direction. The pauses are part of
the tumble action and add to the unique cleaning capabilities of the washer.
They are part of the cycle.
The wash and rinse spins utilize a “ramp spin” action. The wash drum starts
rotating clockwise at a low speed and then gradually spins up to higher speeds
to efficiently extract water.
The cycle stages are dependent on the cycle, selections and options chosen.
The times listed are approximate and will vary depending on the selections and
options chosen.
NOTE: The rinse water temperature will be cold, including when optional
rinses are selected.
NOTE: If No Spin is selected, all spin stages are one minute of drain and
tumble.
Heavy Duty, Whites, Perm Press, Bedding and Quick Wash Cycles
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Initial Drain| Drain| 0:10| Off| Removes water that might be left over from
previous cycle
Wetting| Fill/Tumble| 2:30| Wetting Agitate|
Stain Boost| Fill/Tumble| 21:00| Regular Agitate, Dis- tribute| Option
Soak| Fill/Tumble/Soak| 34:00| Low Agitate, Off, Soak Agitate, Off,
Distribute| Option
Pre-Wash| Fill/Tumble| 7:00| Regular Agitate, Dis- tribute| Option
Wash| Fill/Tumble| Heavy Duty = 15:00
Whites = 20:00
| Heavy Duty = Regular Agitate, Distribute|
| | Perm Press = 12:00| Whites = Regular Agi-
tate, Distribute
| | Bedding = 11:00
Quick Wash = 4:00
| Perm Press = Regular Agitate, Distribute
| | | Bedding = Regular Ag- itate, Distribute
| | | Quick Wash = Regular Agitate, Distribute
Spin| Spin| 4:35| Ramp Spin|
Rinse| Fill/Tumble| 3:25| Regular Agitate, Dis- tribute| Not active in Quick
Wash Cycle
Heavy Duty, Whites, Perm Press, Bedding and Quick Wash Cycles
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Spin| Spin| 4:35| Ramp Spin| Not active in Quick Wash Cycle
Extra Rinse 1| Fill/Tumble| 3:25| Regular Agitate, Dis- tribute| Option
Spin| 4:35| Ramp Spin| Option
Extra Rinse 2| Fill/Tumble| 3:25| Regular Agitate, Dis- tribute| Option
Spin| 4:35| Ramp Spin| Option
Extra Rinse 3| Fill/Tumble| 3:25| Regular Agitate, Dis- tribute| Option
Spin| 4:35| Ramp Spin| Option
Final Rinse| Fill/Tumble/Spin| 3:25| Regular Agitate, Dis- tribute, Ramp Spin|
Final Spin| Spin| Bedding = 8:20
All Other Cycles = 9:20
| Heavy Duty = High Spin
Whites = High Spin
|
| | | Perm Press = Low Spin
| | | Bedding = Medium Spin
| | | Quick Wash = High Spin
Fluff| Tumble| 2:00| Breakaway Agitate|
Normal Cycle
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Initial Drain| Drain| 0:05| Off| Removes water that might be left over from
previous cycle
Wetting| Fill/Tumble| 1:00| Wetting Agitate|
Stain Boost| Fill/Tumble| 21:00| Regular Agitate, Dis- tribute| Option
Normal Cycle
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Soak| Fill/Tumble/Soak| 34:00| Low Agitate, Off, Soak Agitate, Off,
Distribute| Option
Pre-Wash| Fill/Tumble| 7:00| Regular Agitate, Dis- tribute| Option
Wash| Fill/Tumble| 14:00| Regular Agitate, Dis- tribute|
Spin| Spin| 3:30| Ramp Spin|
Rinse| Fill/Tumble| 3:10| Regular Agitate, Dis- tribute|
Spin| Spin| 3:30| Ramp Spin|
Extra Rinse 1| Fill/Tumble| 3:10| Regular Agitate, Dis- tribute| Option
Spin| 3:30| Ramp Spin| Option
Extra Rinse 2| Fill/Tumble| 3:10| Regular Agitate, Dis- tribute| Option
Spin| 3:30| Ramp Spin| Option
Extra Rinse 3| Fill/Tumble| 3:10| Regular Agitate, Dis- tribute| Option
Spin| 3:30| Ramp Spin| Option
Final Rinse| Fill/Tumble/Spin| 3:10| Regular Agitate, Dis- tribute, Ramp Spin|
Final Spin| Spin| 8:40| High Spin|
Fluff| Tumble| 0:55| Breakaway Agitate|
Delicate Cycle
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Initial Drain| Drain| 0:10| Off| Removes water that might be left over from
previous cycle
Wetting| Fill/Tumble| 2:30| Wetting Agitate|
Delicate Cycle
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Stain Boost| Fill/Tumble| 21:00| Regular Agitate, Dis- tribute| Option
Soak| Fill/Tumble/Soak| 34:00| Low Agitate, Off, Soak Agitate, Off,
Distribute| Option
Pre-Wash| Fill/Tumble| 7:00| Hand Wash Agitate, Distribute| Option
Wash| Fill/Tumble/Distribute| 8:00| Hand Wash Agitate, Distribute|
Rinse| Fill/Tumble/Distribute| 4:25| Hand Wash Agitate, Distribute|
Extra Rinse 1| Fill/Tumble/Distribute| 4:25| Hand Wash Agitate, Distribute|
Option
Extra Rinse 2| Fill/Tumble/Distribute| 4:25| Hand Wash Agitate, Distribute,
PS| Option
Extra Rinse 3| Fill/Tumble/Distribute| 4:25| Hand Wash Agitate, Distribute,
PS| Option
Final Rinse| Fill/Tumble| 3:25| Hand Wash Agitate, Distribute, PS|
Final Spin| Spin| 7:20| Low Spin|
Fluff| Tumble| 1:10| Breakaway Agitate|
Sanitize with Oxi Cycle
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Initial Drain| Drain| 0:10| Off| Removes water that might be left over from
previous cycle
Wetting| Fill/Tumble| 2:30| Wetting Agitate|
Stain Boost| Fill/Tumble| 21:00| Regular Agitate, Dis- tribute| Option
Soak| Fill/Tumble/Soak| 34:00| Low Agitate, Off, Soak Agitate, Off,
Distribute| Option
Pre-Wash| Fill/Tumble| 7:00| Sanitize Agitate, Dis- tribute| Option
Sanitize with Oxi Cycle
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Wash| Fill/Tumble| 60:00| Sanitize Agitate, Dis- tribute|
Spin| Spin| 6:00| Ramp Spin|
Rinse| Fill/Tumble| 5:20| Sanitize Agitate, Dis- tribute|
Spin| Spin| 6:00| Ramp Spin|
Extra Rinse 1| Fill/Tumble| 5:20| Sanitize Agitate, Dis- tribute| Option
Spin| 6:00| Ramp Spin| Option
Extra Rinse 2| Fill/Tumble| 5:20| Sanitize Agitate, Dis- tribute| Option
Spin| 6:00| Ramp Spin| Option
Extra Rinse 3| Fill/Tumble| 5:20| Sanitize Agitate, Dis- tribute| Option
Spin| 6:00| Ramp Spin| Option
Final Rinse| Fill/Tumble/Spin| 5:20| Sanitize Agitate, Dis- tribute, Ramp
Spin|
Final Spin| Spin| 12:40| High Spin|
Fluff| Tumble| 2:00| Breakaway Agitate|
Pet Plus Flea Cycle
Activity| Time (minutes)| Speed| Comments|
Drain| 0:10| Off| Removes water that might be left over from previous cycle|
Fill/Tumble| 2:30| Wetting Agitate| |
Fill/Tumble| 21:00| Regular Agitate, Dis- tribute| Option|
Fill/Tumble/Soak| 34:00| Low Agitate, Off, Soak Agitate, Off, Distribute|
Option|
Pet Plus Flea Cycle
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Pre-Wash| Fill/Tumble| 7:00| Regular Agitate, Dis- tribute| Option
Wash| Fill/Tumble| 4| Regular Agitate, Dis- tribute|
Spin| Spin| 4:35| Ramp Spin|
Rinse 1| Fill/Tumble| 3:25| Regular Agitate, Dis- tribute|
Spin| Spin| 4:35| Ramp Spin|
Rinse 2| Fill/Tumble| 5:20| Sanitize Agitate, Dis- tribute|
Spin| 6:00| Ramp Spin|
Rinse 3| Fill/Tumble| 5:20| Sanitize Agitate, Dis- tribute|
Spin| 6:00| Ramp Spin|
Rinse 4| Fill/Tumble| 60:00| Regular Agitate, Dis- tribute|
Spin| 6:00| Ramp Spin|
Final Rinse| Fill/Tumble/Spin| 5:20| Regular Agitate, Dis- tribute, Ramp Spin|
Final Spin| Spin| 12:40| High Spin|
Fluff| Tumble| 2:00| Breakaway Agitate|
Spin Cycle
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Initial Drain| Drain| 0:10| Off| Removes water that might be left over from
previous cycle
Stain Boost| Fill/Tumble| 21:00| Regular Agitate, Dis- tribute| Option
Soak| Fill/Tumble/Soak| 34:00| Low Agitate, Off, Soak Agitate, Off,
Distribute| Option
Spin Cycle
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Pre-Wash| Fill/Tumble| 7:00| Regular Agitate, Dis- tribute| Option
Extra Rinse 1| Fill/Tumble| 3:25| Regular Agitate, Dis- tribute| Option
Spin| 4:35| Ramp Spin| Option
Extra Rinse 2| Fill/Tumble| 3:25| Regular Agitate, Dis- tribute| Option
Spin| 4:35| Ramp Spin| Option
Extra Rinse 3| Fill/Tumble| 3:25| Regular Agitate, Dis- tribute| Option
Spin| 4:35| Ramp Spin| Option
Final Spin| Spin| 9:20| High Spin|
Fluff| Tumble| 1:30| Breakaway Agitate|
Tub Clean Cycle
Cycle Stage| Activity| Time (minutes)| Speed|
Comments
Initial Drain| Drain| 0:10| Off| Removes water that might be left over from
previous cycle
Wetting| Fill/Tumble| 2:30| Wetting Agitate|
Wash| Fill/Tumble| 26:00| Tub Clean Agitate, Dis- tribute|
Spin| Spin| 4:35| Ramp Spin|
Rinse| Fill/Tumble| 3:25| Regular Agitate, Dis- tribute|
Spin| Spin| 4:35| Ramp Spin|
Final Rinse| Fill/Tumble/Spin| 3:25| Regular Agitate, Distrib- ute, Ramp Spin|
Final Spin| Spin| 4:00| High Spin|
Common Washer Sounds
Sounds | Cause |
---|---|
Accelerating | This sound is heard during the spin portions of every cycle. |
Tapping | These sharp sounds may come from metal fasteners, zippers, belt |
buckles or coins hitting the wash drum or door glass.
Thumping| Washer may be out of bal- ance. Washer is designed to balance the
load. If the washer is severely unbal- anced, press the Start/ Pause button
and redistrib- ute the load.
Rumbling| Washer may not be level. Stop washer and adjust lev- eling legs.
Refer to INSTAL- LATION INSTRUCTIONS for details.
Clicking| A clicking noise may be heard when the door locks and unlocks, and
from the balance ring during the agi- tate part of the cycle.
When rotating the tub slowly you will hear the balance balls click together.
This noise is normal and does not require a service call.
Using Your Dispenser Drawer
- Main Wash Detergent
- Liquid Bleach
- Fabric Softener
- Pre-Wash and Stain Boost Detergent
Detergent Compartments The detergent compartments are located on the right side of the dispenser drawer. The front compartment is for detergent used in the main wash. Refer to compartment 1 of illustration. If a Pre-Wash or Stain Boost option is selected, liquid wash detergent added to the main wash compartment may run into the load during the Pre-Wash or Stain Boost interval. To avoid this, use powdered detergent in the main wash compartment when selecting a Pre-Wash or Stain Boost option. The rear compartment can be filled with detergent for the Pre-Wash or Stain Boost options if one is selected on the control panel. Refer to compartment 4 of Figure 1 . Use low sudsing, high efficiency (HE) powdered or liquid detergents that are recommended for use with frontload washers. Powdered bleach can also be used in the dispenser along with the detergent.
NOTE: High efficiency (HE) detergents are designed especially for
frontload washers to reduce oversudsing and maximize cleaning results. Look
for the HE logo or “high efficiency” on the detergent’s label.
NOTE: If using non-HE detergent, avoid oversudsing by using only 1/2 of
the detergent manufacturer’s recommended amount.
IMPORTANT: If using single-load laundry detergent packets or 3-in-1
laundry sheets, do not place them in the dispenser drawer. Place them directly
in the washtub with clothes.
When adding detergent, use only the recommended amount.
Do not fill the compartment over the maximum level indicated on the drawer.
Adding too much detergent or using regular sudsing detergent could result in
an oversudsing condition, which would require additional rinsing with cold
water. Use care when adding detergent so as not to spill into the other
compartments. Detergent mixed with fabric softener can make the softener
gummy.
NOTE: The normal level of suds should be below center of the door.
IMPORTANT: Tablets used to clean and/or deodorize the washer should not
go in the dispenser drawer. Instead, put them directly into the empty washtub.
Liquid Bleach Compartment
The bleach compartment is located in the left front corner of the dispenser
drawer. Refer to compartment 2 of illustration. It has been designed to
prevent the dispensing of undiluted bleach onto the clothes load.
Use liquid bleach in the dispenser. Powdered bleach must not be used in this
compartment. Powdered bleach can be used in the detergent compartment only and
can be added along with the detergent.
DO NOT use more than the maximum level indicated for the bleach compartment.
Adding more than the maximum amount could result in early dispensing of the
product and possible damage to fabrics.
Carefully pour recommended amount of bleach into the compartment before
starting wash load.
Be careful not to spill undiluted bleach. It is a strong chemical and can
damage some fabrics if it is not properly diluted. Follow bleach
manufacturer’s label for proper use.
Carefully close dispenser drawer. Do not allow bleach to spill into other
compartments.
Fabric Softener Compartment
The fabric softener compartment is located in the left rear corner of the
dispenser drawer.
Refer to compartment 3 of illustration.
Use no more than the maximum level indicated for the fabric softener
compartment. Adding more than the maximum amount could result in early
dispensing of the product and possible staining of fabrics.
Add fabric softener to compartment before beginning wash load. The fabric
softener will be dispensed during the last rinse stage of the cycle.
Carefully close dispenser drawer. Do not allow softener to spill into other
compartments.
To Remove the Dispenser Drawer
Pull the drawer out until it stops. Then press the tab under the drawer to
release and remove it.
To Clean the Dispenser
Pour hot water into the dispenser drawer, making sure it flushes through each
compartment. Use a small brush to thoroughly clean out any residue.
Clothing Care
Clothing Concerns
To keep clothes looking white or bright, use good washing practices at all
times to prevent a gradual build-up of soil or water hardness minerals on
them. If you notice that your clothes are not as bright as they should be,
take corrective measures immediately.
Problem | Cause | Solution |
---|---|---|
Gray or Dingy Clothes | Insufficient Detergent | Add recommended amount of low- |
suds- ing detergent to dispenser drawer be- fore loading clothes.
Mild detergents are not suitable for average soil.
Improper Sorting| Wash whites separately. Separate light from heavily soiled
items. Clothes can pick up soil from dirty wash water.
Nonphosphate Detergent and Hard Wa- ter| Follow package directions. Soften
water if possible.
Water Not Hot Enough| White clothes will stay whiter with hot wash water.
Increase temperature.
|
Yellowed Clothes| Unremoved Soil| Skin soil is hard to remove. Check hem edge
of sheets and pillowcases, bottom end of t-shirts, etc. If this portion is
white and center is yellow, the fabric contains unremoved soil. Use sufficient
detergent and a hot wash. Chlorine bleach may be needed.
Clothes Stained from Iron in the Water| To test for an iron stain, use a rust
re- mover that is recommended for use with washing machines on a portion of
the garment. Follow bottle directions for larger items.
Older Clothes| Some white fabrics turn yellow with age and cannot be whitened.
Clothes Tearing or Damaged| Improper Use of Chlorine Bleach| No correction for
bleach damaged clothes.
Always keep level at or below maximum in bleach dispenser compartment.
Insufficient Precare| Fasten all hooks and zippers. Mend tears. Remove objects
from pockets.
|
Problem| Cause| Solution
---|---|---
Excessive Lint| Improper Sorting| Fabrics that shed lint cannot be wash- ed
with fabrics that receive lint.
Insufficient Detergent/Non-phosphate Detergent| Use enough detergent so lint
remains suspended in water and flushed out. Do not oversuds the water.
Mixing Fabric Types| Knits and permanent press attract lint. Wash these only
with similar items.
Use fabric softener in dispenser drawer.
Wrinkling| Improper Sorting| Heavy items like towels should not be washed with
light items like night- gowns.
Improper Cycle| Make sure cycle selected is appropriate for type of clothes.
Improper Temperature| Using a warm or cold wash and a cold rinse reduces
wrinkling.
Maintenance
Lubrication
All moving parts are sealed in a permanent supply of lubricant or are equipped
with oilless bearings. Additional lubrication will not be necessary. Do not
lubricate the door hinge. If the hinge makes noise, replace the hinge.
Cold Weather
Care If the unit is delivered on a cold day (below freezing), or is stored in
an unheated room or area during the cold months, do not attempt to operate the
washer until it has had a chance to warm up. Water from the previous cycle may
remain.
Care of Your Washer
Use only a damp or sudsy cloth for cleaning the control panel.
Some cleaning products may harm the finish on the control panel or damage the
interior. DO NOT use products that contain alcohol on the control panel. Wipe
the panel dry after cleaning.
Wipe the washer cabinet as needed. If detergent, bleach or other washing
products are spilled on the cabinet, wipe immediately. Some products will
cause permanent damage if spilled on the cabinet.
Do not use scouring pads or abrasive cleansers on control panel or cabinet.
The outside of the door window can be cleaned with household window cleaner.
Leave the door and dispenser drawer open slightly when not in use. This will
help keep them dry and prevent musty smells.
Use the Tub Clean cycle regularly to clean the wash drum.
Reinstallation of Shipping Materials
To prevent damage while moving the unit, the shipping materials MUST be
reinstalled.
- Disconnect washer from electrical supply.
- Remove two screws at bottom of front access panel.
- Rotate bottom of panel out and remove panel.
- Attach shipping brace to weight and base using four bolts and washers. Refer to Figure 2 .
- Reinstall front access panel.
- Go to rear of washer to install rear shipping bolt, washer, spacer assemblies.
- Insert shipping bolt assemblies into each shipping bolt hole. Refer to Figure 3 .
- Tighten bolt while pressing washer against rear panel to ensure spacer is fully inserted.
1. Shipping Brace
1. Shipping Bolt Assembly
Refer to the Installation instructions for proper procedures whenever the washer is moved.
Cleaning Door Seal Drain Holes
Refer to Figure 4 .
If there is water remaining in the door seal (black gasket), the drain holes
at the bottom of the door opening may be plugged.
They will need to be cleaned out so the water can drain properly.
- Open the loading door.
- Pull door seal back to access drain holes.
- Using a paper clip or similar tool, remove debris from each hole.
- Run a cycle using hot water and make sure water drains out from this area properly. This maintenance is not covered under the product warranty.
1. Drain Holes
2. Pump
Preventative Maintenance
Follow these guidelines to ensure the washer operates properly. Call for
service if you observe any of the following: water of any amount on the floor,
an increase in operating noise or water remaining in the wash basket after a
cycle.
Troubleshooting
Try these troubleshooting tips before making a service call.
They may save you time and money.
Washer Symptom | Possible/Cause Solution |
---|---|
Won’t Fill | • Make sure power cord is plugged all the way into the elec- |
trical outlet.
• Make sure hot and cold water faucets are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Press Start/Pause button to start washer.
• Make sure that the controls are properly set.
• Make sure that the loading door is closed tightly.
• Check the laundry room fuse or circuit breaker.
• Clean the screens in the water mixing valve and the filter screens located
at the faucet end of the fill hoses. (Owner is responsible for service calls
regarding cleaning of the screens.)
Won’t Start| • Make sure that the loading door is closed tightly.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the elec- trical outlet.
• Make sure that the controls are properly set.
• Check the laundry room fuse or circuit breaker.
• Make sure door latch is properly adjusted relative to door lock.
• You will not be able to press the Start/ Pause button to start a cycle until
five seconds after turning on the washer. A status light will flash during
this warm-up period.
Won’t Spin/Tumble| • Make sure that the loading door is closed tightly.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the elec- trical outlet.
• Make sure that the controls are properly set.
• Check the laundry room fuse or circuit breaker.
• Broken drive belt. Call the service person.
• Foreign object trap in pump may be clogged. Clean the trap. Refer to
Maintenance section.
Stops/Pauses During Cycle| • Pauses are part of the washer’s normal operation.
• Check the laundry room fuse or circuit breaker.
• Wash load may be unbalanced. Washer will stop and then restart spin
automatically. If the washer is severely unbal- anced, press the Start/Pause
button and redistribute the load.
Washer Symptom| Possible/Cause Solution
---|---
Er , ub on digital display or
Left Decimal Point blinking on display one second on/one second off
| • This code indicates that the washer did not reach the maxi- mum intended
speed in the final spin.
• This could be due to an unbalanced load, excessive suds in the load, or too
much water left in the tub due to slow draining.
• Be sure to use proper load sizes that are evenly distributed in the wash
basket.
• Be sure to use high efficiency (HE) detergent.
• Open the door or press the Power/Cancel keypad to clear this code.
F on digital display| • This code will be displayed if the control was in
Delay Start Mode when a power failure occurred.
• The delayed start will be canceled.
• Press the Power/Cancel Pad to clear the code.
Er , SL on digital display| • This code will be displayed after a
cycle for one minute, or until the Power/Cancel keypad is pressed, and
indicates an oversudsing condition.
• Laundry load may be oversudsing. Make sure you are us- ing low sudsing, high
efficiency (HE) detergent. If using non-HE detergent, use only 1/2 of the
detergent manufac- turer’s recommended amount.
• Laundry load may be overloaded. Make sure you are using proper load sizes.
Sr , cycle time remaining on digital display| • The control has detected
an oversudsing condition and is running a special routine to remove the excess
suds.
Warranty Repairs
If something should occur with your washer or that requires service please use
the service locator at www.speedqueen.com.
We would like to point out items that would not be considered a product
failure and are not covered under warranty. If a service technician is called
for the items listed below you will be responsible for payment of the service
call.
- Plugged or restricted drain pipes
- Plugged or restricted water filters or fill valve screens
- Home electrical issues
- Foreign objects found inside the washer or pump
- Drain issues caused by standpipes that exceed factory specifications
Contact Information
If service is required, contact the nearest Factory Authorized Service Center.
To find the nearest service center, visit us online at
www.speedqueen.com.
If you are unable to locate an authorized service center or are unsatisfied
with the service performed on your unit, contact: Speed Queen Shepard Street
P.O. Box 990
Ripon, Wisconsin 54971-0990
www.speedqueen.com – select “Find Service” and
enter
your zip code to find a local service company
Phone: (920)748-3121
EPA EST. NO.: 101050-WI-001
When contacting us about your washer, PLEASE GIVE THE MODEL AND SERIAL
NUMBERS. The model and serial numbers are located on the serial plate. The
serial plate will be in the location shown. Please include a copy of your bill
of sale and any service receipts you have.
If replacement parts are required, contact the source from where you purchased
your washer or visit us online at
www.speedqueen.com.
WARNING
To reduce the risk of serious injury or death, DO NOT repair or replace any
part of the unit or attempt any servicing unless specifically recommended in
the user- maintenance instructions or in published userrepair instructions
that you understand and have the skills to carry out.
© Copyright, Alliance Laundry Systems
LLC DO NOT COPY or TRANSMIT
References
- queen.com
- queen.com/support/register-your-products/
- FreeRTOS - Market leading RTOS (Real Time Operating System) for embedded systems with Internet of Things extensions
- Speed Queen | Built Better to Last Longer
- Speed Queen | Register Your Products
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