Marshall CV420-30X-NDI 30X NDI |HX Camera User Manual

June 9, 2024
Marshall

Marshall CV420-30X-NDI 30X NDI |HX Camera

Marshall CV420-30X-NDI 30X NDI |HX Camera 

Copyright Information

Copynights © Marshall Electronics Incorporated. AU rights reserved.

Marshall Electronics is a trademark of Marshall! Electronics Incorporated

Copying, reproducing or transmitting this fi le is not allowed if a license is not provided by Marshall Electronics Inc. unI1ess copying this file is ·for the purpose of backup after purchasing
this product.

In order to keep improving the product, Marsha Ill Electronics Inc. hereby reserves the right to make changes to, product specifications without prior notice. The information this file is subject to change without prior notice.

To fully explain or describe how this product should be used, this manual may refer to names of other products or companies without any intention of infringement.

Disclaimer of warranties: Marshall Electronics Inc. is neither responsible for any possible technological, editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product.

NDI®|HX
Understanding Quick setup of CV420-30X-NDI with NDI®|HX

This section explains how to quickly configure the Marshall CV420-30X-NDI camera with NDI®|HX. It also explains how to update the device, and where you can find additional NDI software to extend your workflow. Complete NDI® Tools can be found here: https://www.ndi.tv/tools/
Here you will choose whether you will require NDI® Tools for Windows or Mac and download. After completing this short section, you will be all set to begin using your new NDI®|HX camera. OVERVIEW: Unlike typical cameras, CV420-30X-NDI leverages the easy plug-n-play benefits of the NDI-based IP workflow supported by leading video software and hardware developers around the globe.
GETTING READY: Your new CV420-30X-NDI uses the NDI®|HX protocol for audio/video transmission, and more. Your first step will be to install NDI|HX drivers if using a TriCaster, or Microsoft HEVC decode on nonTriCaster systems, as appropriate for your computer platform or device.

  1. Navigate to ndi.tv/formats in your web browser and follow the relevant directions to download and install the drivers for your computer platform. NOTE: The NDI|HX driver also installs NewTek’s NDI Studio Monitor application, which will not only display the output of your camera but also provide easy access to its settings. Also contains built-in PTZ controls.
  2. NDI Studio Monitor and other useful NDI tools can be found here: https://www.ndi.tv/tools/ 
  3. Then simply plug the Ethernet (NDI) port to same Network your computer or Newtek equipment are plugged into and off you go.

NOTE: The End User License Agreement under which you use the NDI|HX driver specifies that “you may use up to five (5), and no more than five, copies on separate machines at one time.”

OPTIONAL ­ for Microsoft Windows® users, downloading and installing the NewTek NDI® Tools pack, available at no cost from ndi.tv/tools/, the download pack will provide learning tools and utilities to maximize your NDI®|HX experience.

FINAL NOTE ­ if you are experiencing any problems with the NDI® platform, NDI® software, NDI® drivers please contact Newtek for technical assistance or join the NDI community to review HOW-TO videos, social media, forums, blogs: www.ndi.tv/community

If you are having a hardware problem, and need assistance please contact Marshall Electronics. Marshall Customer Support
Toll Free : 800-800-6608 or 310-333-0606
Email: [email protected]

Safety Instructions

Operation
  1. Use camera in the recommended operating environments.

  2. Do not place the camera in tilted position.

  3. Do not place the product on an unstable cart, stand or table.

  4. Do not use this product near water, extreme humidity or high heat.

  5. Use recommended ¼”-20 mounts and attachments.

  6. Use the power supply that is provided in box.

  7. Always take the following precautions when handling the power plug. Failure to do so may result in sparks, shock or fire:
    • Ensure the plug is free of dust before inserting it into a socket.
    • Ensure that the plug is inserted into the socket completely and securely.

  8. Do not overload wall sockets, use long extension cords, or plug camera into multi- output power strips.

  9. Do not block vents on the camera body as they provide ventilation and prevent the product from overheating.

  10. Do not open or remove camera body, camera warranty is void if opened.

  11. Unplug the product from the wall outlet and consult a licensed service technician when the following conditions arise:
    • f the power cords are damaged or frayed.
    • If liquid is spilled into the product or the product has been exposed to rain or water.

Installation
  1. For security consideration, please make sure any mounts that are used are standard UL or CE safety certified and installed by technician personnel.
Storage
  1. Do not mount camera where power cord can be stepped on, as this may result in fraying or damage to the lead or the plug.
  2. Never allow debris or objects of any kind to penetrate camera body. Never allow liquid of any kind to spill onto or into the camera body.
  3. Unplug this product during thunderstorms, during electrical surges, or if it is not going to be used for an extended period of time.
  4. Do not place camera or accessories on top of vibrating equipment or heated objects.
Cleaning
  1. Unplug all the cables before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners or allow any liquids to enter camera body.

Precautions

Warning: To reduce the risk of fire or electric shock, do not expose this camera to rain, moisture, debris or liquids.

If the HD camera will not be used for an extended time, unplug it from the power socket.

Caution: To reduce the risk of electric shock, do not remove cover (or back). No use serviceable parts inside. Refer servicing to licensed service personnel. Please do not open it by yourself

This symbol indicates that this equipment may contain dangerous voltage which could cause electric shock.

This symbol indicates that there are important operating and maintenance instructions in this User Manual with this unit.

FCC Warning

This product has been tested and found to comply with the limits for a Class B computer device, pursuant to Article 15-J of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus” ICES-003 of Industry Canada.

EN55032 (CE Radiation) Warning

Operation of this equipment in a residential environment could cause radio interference.

Package Contents

  • CV420-30X-NDI
    Package Contents

  • Power Cord
    *Appearance may vary depending on country/region

  • Power Adapter
    Power Adapter

Function Introduction

I/O functions Introductions

Function Introduction

No. Item. Function Descriptions
1 Lens 30x HD/UHD camera lens
2 Tally indicator light Tally light displays status of the camera
3 Network port Network port. Support routers or hubs (IEEE 802.3 af) with

PoE power supply support
4| HDMI output| The factory output resolution is 4K/30. Please make sure that the connected display device supports 4K resolution
5| Reset| Push for factory default and IP address reset
6| RS232 output| RS232 output port. At most 7 cameras can be connected in a serial connection
7| RS232 input| RS232 input port. At most 7 cameras can be connected in a serial connection
8| DC 12 V power connector| AC power supply connecting port
9| Power indicator light| After power is on, the indicator light will display in red
10| Audio input| 3.5mm Audio Input supports Line-level or Mic-level Stereo/Mono input
11| Audio output| Loop-through 3.5mm Output
12| Tripod screw holes| The camera is mounted on a (specification) 1/4”, 20 UNC tripod deck
13| Fiducial Hole| Ø5; depth 2mm

Tally Indicator Light Function Description

The tally indicator light function may be enabled through the control of RS232 command.

The setting method is as follows:

Tally Mode : 8x 01 7E 01 0A 01 0p FF

p = 0 : OFF
p = 4 : On (half-brightness)
p = 5 : On (full-brightness)

Installation Instructions

Installation Basics
  • CV420-30X-NDI Dimensions
    Installation Basics
Connecting devices
  • HDMI connection to TV/display screen
    HDMI connection to TV/display screen

  • Connecting to Internet
    Connecting to Internet
    For details of web page connection setting and description, please refer to Chapter 5 Network Function Settings Description

  • Connecting AUDIO IN
    Connecting AUDIO IN

  • Connecting RS-232
    CV420 camera includes a RS232 IN and OUT for Daisy Chain style connections, or can be setup via home run using splitters (use CV620-CABLE-07 extenders to convert to CAT RJ45 cables for longer runs).
    Connecting RS-232

  • RS-232 pin definition description

    • RS-232 IN Pins Instructions
      RS-232 IN Pins Instructions

    • **RS-232 Out Pins Instructions
      RS-232 Out Pins Instructions

**

  *  **RS-232 Connection Instructions  

**RS-232 Connection Instructions

  *  **RS-232 Connection Instructions  

RS-232 Connection Instructions**

Network Function Settings

Web System Requirements

Web Browser:

  • Internet Explorer 11 or above
  • FireFox 66.0.3 or above
  • Chrome 73 or above
  • Edge 42.17134 or above
  • Safari 12.1 or above
Connecting Camera to Network

Connecting to Internet

Two common connection methods are shown below

  1. Connecting via switch or router
    Function Introduction

  2. f the camera is connected to the computer directly, the computer IP address must be modified to have the same network segment as the camera
    For example, the factory-preset default IP address of CV420-30X-NDI is 192.168.100.100. The computer IP address must be set with the same subnet, such as 192.168.100.101, so that the computer can be connected correctly with the camera
    • Connection Diagram
    • Change network settings
    Connecting Camera to Network

Suggested minimum system requirement for HEVC 4K60 IP Streaming:

  • Windows 10
  • CPU: Intel i5 (7th gen and above)
  • GPU: intel (7th gen and above) or Nvidia GTX 1050 and above
  • Memory: 8GB(64-bits) RAM
  • Ethernet : Gigabyte
  • 1GB Free Disk Space

Using the Browser to View the Images

  • Open the browser, and enter the URL of CV420-30X-NDI in the IP address bar e.g.: http://192.168.100.100 (default IP address)
  • Enter administrator’s account and password
    Account: admin (Default)
    Password: 9999 (Default)
    Using the Browser to View the Images
Web Page Function Description

Login Screen

Login Screen

No. Item. Function Descriptions
1 Username Enter user account name (default: admin)
2 Password Enter user password (default: 9999)
3 Language selection The system currently supports English, Traditional

Chinese, and Simplified Chinese
4| Remember password| Saves user account name and password to the browser.
5| Login| Log into the administrator screen on the website

Viewing In Real Time

Viewing In Real Time

No. Item. Function Descriptions
1 Preset setting Select the number first and then select SAVE or LOAD
2 Zoom ratio Adjust the zoom-in or zoom-out ratio via scroll bar
3 Power button Turn on or turn off the camera power

Account Management

Account Management

No. Item. Function Descriptions
1 Add user account Enter a username and password to add a new user
2 Permission setting Set the new account management permissions
User Type Admin Operator
View images Y Y
Settings Y Y

Account
management| Y| N| N
3| Applying setting| Add the newly created user to the account list
4| List of accounts| Edit: Modify the user password and permissions

System Configurations

System Configurations

No. Item. Function Descriptions
1 Resolution Set the resolution of the camera. Resolutions supported by the

camera are as follows: 3840x2160P 59.94/50/29.97 fps

1080P 59.94/50/29.97/25 fps

720P 59.94/50/29.97/25 fps

After switching to the resolution, the camera will restart. Please refresh the browser

2| Output signal| According to the output resolution, selections are available for HDMI output, streaming output, or HDMI + streaming output. For output signals supported by different resolution, please refer to the following table:| Resolution| Available output modes
---|---
3840×2160/59.94p| HDMI or streaming single output
3840×2160/50p| HDMI or streaming single output
3840×2160/29.97p| Simultaneous HDMI and streaming outputs
3840×2160/25p
1080p/59.94
1080p/50
1080p/29.97
1080p/25
720p/59.94
720p/50
720p/29.97
720p/25
3| HDMI YUV| Select YUV422 or YUV420 (This function is only available for these two resolutions, 3840×2160/59.94p and 3840×2160/50p and remains in display mode for all other resolutions)
4| Apply| After the setting has been modified, select this button to apply the setting

Video Settings

Video Settings

No. Item. Function Descriptions
1 Camera name Modify the camera name
  • Camera names are limited to 1-12 characters
  • Please use a camera name by mixing uppercase and lowercase letters and numbers. Do not use “/” and “space” or special symbols

2| Camera location| Modify the location of the camera, such as Meeting Room 1

  • Camera locations are limited to 1-12 characters
  • Please use a camera name by mixing uppercase and lowercase letters and numbers. Do not use “/” and “space” or special symbols

Camera Settings

Camera Settings

No. Item. Function Descriptions
1 Zoom ratio Adjust the zoom-in or zoom-out ratio via scroll bar
2 Exposure
  • Mode: Select exposure mode (Automatic/Shutter Priority/Aperture Priority/Manual )
  • Exposure Comp. Level: Select exposure compensation level
  • Gain: The gain limit is adjustable when the exposure mode is set to “Manual”
  • Iris: The size of aperture is adjustable when the exposure mode is set to “Manual” or “Aperture Priority”
  • WDR: Set the level of wide dynamic range (WDR) in order to obtain better images in dynamic lighting environments.
  • Shutter Speed: The shutter speed is adjustable when the exposure mode is set to “Manual” or “Shutter Priority”

3| White balance|

  • Mode: Select the color temperature mode
  • Auto
  • Indoor
  • Outdoor
  • One Push WB
  • ATW
  • Manual
  • Sodium Lamp
  • Open Push Trigger: One push color temperature is adjustable when the white balance mode is set to “One Push Trigger”
  • Manual Red/Blue: Manually adjust blue/red color temperature

4| Focus|

  • Mode: Select manual/automatic focus
  • Focus Range: The focusing range is adjustable when the focus mode is set to “Manual”
  • AF Sensitivity: Set automatic focus sensitivity
  • AF Frame: Set automatic focus range

5| MIRROR|

  • Mirror: Set automatic flip mode

Picture Settings

Picture Settings

No Item Function Descriptions
1 Picture effect Set picture effect, Off / Film / Black and White
2 2D noise reduction settings 2D noise reduction settings
3 3D noise reduction settings 3D noise reduction settings
4 Image mode The user may customize his/her desired image mode
5 Image mode load When no custom setting is needed, reset the picture

parameters back to the factory default by selecting this item
6| Gamma| Gamma Level adjustment; Adjustable when the image mode is set to Custom
7| Brightness| Brightness adjustment; Adjustable when the image mode is set to Custom
8| Contrast| Contrast adjustment; Adjustable when the image mode is set to Custom
9| Saturation| Saturation adjustment; Adjustable when the image mode is set to Custom
10| Sharpness| Adjust the sharpness of the image

Camera Settings

Camera Settings

No. Item. Function Descriptions
1 Open audio Turn on / off sound
2 Soundtrack effect setting Set MIC In / Line In
3 Audio Volume Adjust Volume
4 Encode sample rate Set Encode sample rate
  • 48 KHz(AAC)
  • 44.1 KHz(AAC)
  • 16 KHz(G.711)
  • 8 KHz(G.711)

Time Settings

Time Settings

No. Item. Function Descriptions
1 Camera Time Display the date and time of the camera
2 Set the Time
  • Set Manually: Set time manually
  • Synchronize with computer time: Set the camera time according to the computer time
  • Synchronize with SNTP server: Set the camera time synchronously with the SNTP server

< Remark> SNTP server address: Please change in network setting

Network Settings

Network Settings

No. Item. Function Descriptions
1 Network Network setting of camera. Change of setting is available only

when DHCP function is closed.
2| SNTP Setting| Set SNTP Server IP
3| Port Setting| Set HTTP and HTTPS ports. The default values are Port 80 and Port 81 respectively

Change of setting is available only when DHCP function of camera is closed

Maintenance and Updating Firmware

Maintenance and Updating Firmware

No. Item. Function Descriptions
1 Firmware Update The camera firmware may be upgraded via web page. For the

upgrade method, please download the FW upgrade manual from Marshall website

Incident/Error Logs

Incident/Error Logs

No. Item. Function Descriptions
1 Event Logs If the camera encounters errors, an error code log will be

established

Additional Maintenance Settings

Additional Maintenance Settings

No. Item. Function Descriptions
1 Reset to the default value Select the reset button to resume the factory

default setting as the web page setting
2| Setting File| The web page setting parameters can be exported from the computer and imported/ applied to another camera
3| Baud Rate| Set the camera Baud Rate for the use of connecting RS-232 communication

About

About

No. Item. Function Descriptions
1 Camera ID Display the camera name
2 Firmware Version Display the firmware version of the camera
3 Serial Number Display the camera serial No.

Specifications

Sensor 1/2.5″ 8MP CMOS
Video Format “Resolution: 3840x2160p (UHD), 1920x1080p (HD), 1280x720p
Frame-rate : 59.94/50/29.97/25 fps” 30x
Optical Zoom 30x
Focal Length 4.6mm ~ 135mm
Angle-of-View (Horizontal) 68° ~ 3.5°
Aperture F1.5 ~ F3.4
Shutter Speed 1/1 ~ 1/10,000 sec
Minimum Object Distance 1.5m (Wide/Tele)
Video S/N Ratio > 50dB
Color Color: 0.1 Lux, F1.6, 50 IRE, AGC on
Night BW: 0.02 Lux, F1.6, 50 IRE, AGC on
Preset Points 256
Iris Control Auto or Manual (remote control)
Lens Control Autofocus: Auto, One-Push fast AF, Interval AF, Zoom Trigger AF,

Zoom Tracking, ICR Compensation AF
Exposure Control| “Auto mode:
Manual mode: shutter speed 1/1~1/10000 Shutter-Priority mode: shutter speed 1/1~1/10000| “AGC Manual gain”
IRIS Pri| “Auto (2500K~7500K) ATW (2000K~10000K) Manual WB (R/B gain, One-push WB) Indoor (3200K) Outdoor (5800K)”
Gain Control| “AGC
Manual gain”| Yes
White Balance| “Auto (2500K~7500K) ATW (2000K~10000K)
Manual WB (R/B gain, One-push WB) Indoor (3200K)| Yes
Outdoor (5800K)”| Configurable
Backlight Compensation| On/Off
Defog| Yes
EV Compensation| Auto/IRIS Pri/Shutter-Priority Mode: -5~+5
Gamma Correction| Yes
Sharpness| Configurable
Noise Reduction| 2D/3D NR
Dynamic Range| WDR
Video Orientation| OFF, Flip, Mirror, Both
Video Standard| HEVC, H.264
Multiple Video Stream| Two streaming structure
HEVC 4K60fps + H.264 640×360 30fps| ONVIF profile S
Audio Compression Format| AAC
Protocols| DHCP, DNS, HTTP, HTTPS, IPv4, UDP, NDI
Internet Security| “IEEE 802.1X HTTPS”
Control Interface| RS-232 and NDI
HDMI Output| HDMI 2.0
Audio Out| Line Out, 3.5mm (Stereo/Mono)
Audio in| Line In, 3.5mm (Stereo/Mono)
RS-232 In| 8 Pin Mini-Din
RS-232 Out| 8 Pin Mini-Din
DC In| 12V +/- 20%
PoE| 802.3 af
Power consumption| < 12W
Storage Temperatures| -20°C ~ 60°C (-4°F ~ 140°F)
Operating Temperatures| 0°C ~ 40°C (32°F ~ 104°F)
Weight| 1 kg
Dimension| 188.4mm (L) x 67mm (H) x 67 mm (W)

Troubleshooting

This chapter describes problems you may encounter while using CV420-30X-NDI. If you have questions, please refer to related chapters and follow all the suggested solutions. If the problem remains, please contact your distributor or the service center.

No. Problem Solution
1 Boot without power signal
  1. Make sure you have plugged in the power cord.
  2. When using a PoE connection, ensure that the power supply supports IEEE 802.3af hubs

2| There is no  image output from CV420-30X- NDI|

  1. Check the power supply or PoE supply functions.
  2. Confirm the output signals are in streaming output.
  3. If the camera is connected to a monitor, confirm the monitor equipment supports 4K output
  4. Replace the cables and make sure they are not faulty.

3| CV420-30X-NDI image is severely delayed| Please use 4K, 1080p or 720p 60/50 Hz signals rather than 25/30 Hz signals.
4| RS-232 cannot be controlled|

  1. Confirm the connection is correct (RS-232 Input / Output).
  2. Please make sure the Baud rate setting is the same as the control equipment.

5| Whether the Internet can be used for operation| Please refer to Chapter 5 Network Function Description for the Internet usage or call marshall tech support.

Warranty

Marshall Electronics warranties to the first consumer that this device will, under normal use, be free from defects in workmanship and materials, when received in its original container, for a period of three years from the purchase date. This warranty is extended to the first consumer only, and proof of purchase is necessary to honor the warranty. If there is no proof of purchase provided with a warranty claim, Marshall Electronics reserves the right not to honor the warranty set forth above. Therefore, labor and parts may be charged to the consumer. This warranty does not apply to the product exterior or cosmetics. Misuse, abnormal handling, alterations or modifications in design or construction void this warranty. No sales personnel of the seller or any other person is authorized to make any warranties other than those described above, or to extend the duration of any warranties on behalf of Marshall Electronics, beyond the time period described above.
Due to constant effort to improve products and product features, specifications may change without notice.

Customer Support

20608 Madrona Avenue, Torrance, CA 90503
Tel: 800-800-6608 / 310-333-0606Fax: 310-333-0688
www.marshall-usa.com
[email protected]

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