POLARIS F9350 Sport 2WD Robotic Cleaner w Easy Lift System Owner’s Manual

: June 4, 2024
: Polaris

Table of Contents

**
Read User Manual Online (PDF format)
Download This Manual (PDF format)

**

POLARIS F9350 Sport 2WD Robotic Cleaner w Easy Lift System

WARNING
FOR YOUR SAFETY – For anything other than the routine cleaning and maintenance described in this manual, this product must be serviced by a contractor who is licensed and qualified in pool equipment by the jurisdiction in which the product will be installed where such state or local requirements exist. In the event no such state or local requirement exists, the maintainer must be a professional with sufficient experience in pool equipment installation and maintenance so that all of the instructions in this manual can be followed exactly. Improper installation and/or operation will void the warranty.
THANK YOU FOR PURCHASING THE POLARIS CLEANER.
YOUR POLARIS ROBOTIC CLEANER HAS BEEN DESIGNED AND MANUFACTURED TO BE EASILY INSTALLED AND TO PROVIDE LOW MAINTENANCE OPERATION. PRIOR TO INSTALLING YOUR NEW POLARIS CLEANER, PLEASE DO THE FOLLOWING:

Complete and return the warranty card.
Record your purchase information on the spaces provided below.
Attach your invoice (or a copy) to this page.

Taking these steps will help ensure prompt warranty service, should it be required. If service is required, please contact your original dealer. If the original dealer does not perform warranty service, please visit
www.polarispool.com to locate an independent service company near you. If you are unable to locate a service company, please call our Technical Support department at 1-800-822-7933.
RECORD YOUR POLARIS CLEANER DATA HERE:

Date of Purchase
City
Purchased From
State/Province
Serial Number:
(located on machine head)
Zip/Postal Code

FCC Statement
This device complies with Part 15 of the FCC Rules and IC licence-exempt RSS standard. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

CAUTION
Any changes or modifications not expressly approved by by the part responsible for compliance could void the user’s authority to operate the equipment.
NOTE:
This device complies with FCC and IC RF radiation exposure limits set forth for general population. This device must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

Important Safety Instructions

Congratulations on purchasing the Polaris Robotic Cleaner. Please read through the entire manual before installing your new robotic pool cleaner. Your cleaner must be installed and operated as specified.
READ AND FOLLOW ALL INSTRUCTIONS
WARNING
Failure to comply with the following warnings can result in permanent injury, electrocution or death.
PREVENT ELECTRICAL SHOCK
To reduce risk of electrical shock:

Connect unit to receptacle protected by a ground fault circuit interrupter (GFCI). Such a GFCI receptacle should be provided by a qualified installer and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the pump without the test button being pushed, a ground current is flowing, indicating the possibility of an electric shock. Do not use this product. Disconnect the cleaner and have the problem corrected by a qualified service representative before using.
Per the United States National Electrical Code® (NEC®), keep the control unit at least five (5) feet from the edge of the (pool/spa) water. In Canada, the Canadian Electrical Code (CEC) requires a minimum distance of 3m (10 ft.) to be maintained between the pool edge and the control unit. Never submerge the control unit.
Do not enter pool while the Polaris cleaner is in water.
Do not bury cord. Locate cord so as to prevent it from being damaged by lawn mowers, hedge trimmers and other equipment.
To reduce the risk of electrical shock, do not use the Polaris robotic cleaner or control unit if the cord is worn or damaged. Contact Zodiac Pool Systems, Inc. Technical Support immediately for proper servicing and replacement of the damaged cord.
Double insulation—For continued protection against possible electric shock, use only identical replacement parts when servicing. Do not attempt repair of the Polaris robotic cleaner, control unit, power cord, or floating cable.
NEVER OPEN CONTROL UNIT.
DO NOT USE AN EXTENSION CORD TO CONNECT THE UNIT TO ELECTRIC SUPPLY; PROVIDE A PROPERLY LOCATED GFCI RECEPTACLE. THE CONTROL UNIT SHOULD BE PLACED NEAR THE GFCI RECEPTACLE BOX.

PREVENT CHILD INJURY AND DROWNING

To reduce the risk of injury, do not permit children to operate this product.

Do not let anyone, especially small children, sit, step, lean, or climb on any equipment installed as part of your pool’s operational system.
CAUTION
Failure to comply with the following warnings could cause damage to pool equipment or personal injury.

The Polaris cleaner must be installed and operated as specified.
This product is intended for use with permanently-installed pools. Do not use with storable pools. A permanently-installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity.
Clean the filter canister in the Polaris cleaner after each use.
Do not use the product in your pool if the water temperature is above 95˚ F (35˚ C) or below 55˚ F (13˚ C).

CAUTION
USE OF THE POLARIS ROBOTIC CLEANER IN A VINYL LINER POOL
Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused by objects coming into contact with the vinyl surface, including pool brushes, pool toys, floats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub off during the installation process or when it comes into contact with objects in the pool. Zodiac Pool Systems, Inc., is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.
SAVE THESE INSTRUCTIONS

Cleaner Specifications

General Specifications

The general specifications for the cleaner are as follows:

Control box supply voltage	100-125 VAC, 60 Hz
Supply voltage	30 V DC
Installed load	150 W max
Cable length

9350/P935, 9450/P945: 60 ft (18 m)

9550/P955: 70ft (21m)

The cleaner is a double-insulated product. A double-insulated electrical appliance is one which has been designed in such a way that it does not require a safety connection to ground. The basic requirement for double- insulation is that no single failure can result in dangerous voltage becoming exposed so that it might cause an electric shock and that this is achieved without relying on an earthed (grounded) metal casing. This is achieved by having two (2) layers of insulating material surrounding live parts or by using reinforced insulation. Therefore, devices having double-insulated construction, such as this cleaner, do not utilize a grounded (three-prong) cord/plug.

Assembly

Unpacking

The packaging should contain the following items:

Polaris cleaner
Control unit
Remote Control (9550 Sport/ P955 only)
Transport and storage caddy assembly components
Transport Caddy Assembly Components
(a) handle frame
(b) support blocks (x 2)
(c) wheels (x 2)
(d) wheel locking clips (x 2)
(e) wheel axle / hubcap (x 2)
(f) base unit
(g) cleaner hook
(h) caddy handle
(i) remote control & attachment hook
(9550 Sport/ P955)
When unpacking the cleaner and its components:
Check to make sure each component is in the box.
Check cleaner and components for damage during transport.
If there are any missing parts or damage, contact Zodiac® Technical Support at 1-800-822-7933.

Assembling the Transport Caddy

Unscrew the hand nut from the base unit . Remove Hand nut from Base Unit
Insert the metal handle frame tubing into the base unit with notch end at the top, then rotate so the bends are away from you. Connect Metal Frame to Base Unit
Push base unit down (Figure 3) so the metal handle frame is seated in the recess on the underside of the base.
Slide the hand nut over the tube and twist to tighten onto base unit . Twist Handnut to Secure Frame
Snap two (2) support blocks into place. Snap in Support Blocks and Attach Wheels
Slide axle and hubcap piece through center of wheel and attach to base unit. Snap locking clip into place to secure wheel. Repeat to attach both wheels (Figure 5).
Slide the control unit base / caddy handle attachment down over the metal tubing until it snaps into place. Attach Caddy Handle
Align cleaner hook pins with the top holes in the handle tube and snap into place Snap Cleaner Hook into Place
(9550 Sport/P955) Locate pin on the remote control holder and align it with the recepticle on the handle of the caddy to attach the remote control unit to caddy (Figure 8).

Snap Remote Control Holder into Place
Fully Assembled Transport Caddy

Connecting the Control Unit to the Caddy

Align the bottom of the control unit with the notch at bottom of the control unit hook on the caddy . Align Control Unit with Caddy Hook
Press control unit onto the caddy hook until it snaps and locks into position .

Attach the Control Unit onto Caddy

Connecting to a Power Source

WARNING
Failure to comply with the following warnings can result in permanent injury, electrocution or drowning.
PREVENT ELECTRICAL SHOCK

U.S.: Per NEC® requirements, keep the control unit at least five (5) ft. (1.5 m) from the edge of the pool. CANADA: Per CEC requirements, keep the control unit at least three (3) m (10 ft.) from the edge of the pool.
Only connect the control unit to a receptacle protected by a ground fault circuit interrupter
(GFCI). Contact a certified electrician if you cannot verify that the receptacle is protected by a GFCI.
Do not use an extension cord to connect the control unit.
Do not allow anyone to swim while the cleaner is in the pool.
The control unit is water-resistant, not waterproof. In order to prevent electrocution, never submerge the control unit or leave exposed to inclement weather.

Unscrew the protective cap for the power cable from the side of the control unit by turning counter-clockwise . Remove Protective Cap
Grip the notched end of the floating power cable, insert into the control unit, and turn clockwise to tighten.

Connect Power Cable

NOTE:
To avoid damaging the power cable, do not try to twist the entire cable housing (see below). POLARIS F9350 Sport 2WD Robotic Cleaner with Easy Lift
12

To avoid exposing the power cable connector pins to water, be sure the connector is screwed in all the way and there is no gap. (see below).

Operation

CAUTION
To prevent damage to the cleaner, be sure to adhere to the following guidelines:

Remove the cleaner from the pool after the cleaning cycle is completed and store on the caddy out of direct sunlight or inclement weather.
Never lift the cleaner out of the pool by the floating cable. Always use the lift feature to remove cleaner from the pool.
Take additional care when lifting the cleaner out of the pool. It becomes heavier when filled with water.
Always remove the cleaner from pool when super chlorinating or adding acid.
Do not handle cleaner while it is in operation.

IMPORTANT

Always make sure the cleaner head is fully submerged before you begin operation.
Clean the filter canister after each cleaning cycle.
Do not leave your cleaner in the pool on a permanent basis.
At the end of each cycle, remove the cleaner from the pool. Start at the cleaner head and untangle any coils in the cable before storing the cleaner.

When the control unit is powered on with the floating cable attached, the operating time for the current selected cycle is displayed. The Polaris robotic cleaner includes a safety feature that automatically stops the cleaner if it is powered on but not submerged in water. For pools equipped with a beach area, this safety feature is programmed to drive the cleaner in reverse and back into the pool when the impeller is out of the water.

Submerging the Cleaner

Submerge the cleaner in the pool and remove any air trapped inside by keeping the unit vertical .
Submerge the Cleaner Vertically
Ensure the unit sinks to the bottom of the pool and does not float . Cleaner Sinking to the Bottom of the Pool
Spread out the floating cable over the pool, ensuring there are no kinks or coils in the cable.

NOTE:
For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool POLARIS F9350 Sport 2WD
Robotic Cleaner with Easy Lift 18 Setup for Optimal Patterning
The Polaris 9350/P935 Cleaner Control Unit
The Polaris 9450 Sport/P945 Cleaner Control Unit The Polaris 9550 Sport/P955 Cleaner Control Unit Starting the Cleaner
The default cleaning surface setting for the Polaris cleaners is Bottom Surface . To change the current programmed cycle, see Section 5. Programming the Cleaner.
Select Cleaning Surface (all models):
Use to change cleaning surface setting.
Toggle between: Bottom Only Bottom and Sides Waterline (9550 Sport/P955)
Select Cleaning Intensity Level (9550 Sport/P955 only):
Use to choose cleaning intensity level.
Toggle between: INTENSIVE HIGH INTENSITY
Select Pool Shape (9550 Sport/P955 only):
Use to choose pool shape.
Toggle between: RECTANGULAR FREEFORM
Begin Cleaning:
After selecting the cleaning surface and other options as applicable, press to begin operation. The screen displays the time remaining for the selected cycle. For example, 0:44 on the display indicates that cleaning will be completed in 44 minutes.
NOTE:
The control unit automatically switches to standby power mode after 10 minutes of inactivity and the display screen turns off. Press any key to exit standby mode. Cleaner will continue to function in standby mode if in the middle of a cleaning cycle.
Stopping the Cleaner and Removing from the Pool
The automated Lift System makes removing the cleaner from the pool simple. The Lift System will move the cleaner toward the edge of the pool then drive it to the surface for removal.

At the end of the cleaning cycle, or at any time during a cleaning cycle, press to begin the automated lift procedure. Press and hold the Lift System button to turn cleaner to the left. Cleaner will keep rotating left. Once the cleaner is oriented towards the wall of your choice, release the button. Press and release the Lift System button and the cleaner will drive up the wall and to the water line and wait to be retrieved. The screen displays when the Lift System is in operation.
NOTE:
To stop the lift procedure at any time, press
When the cleaner is within arm’s reach, use the handle to remove from the water.

Remove Cleaner From Pool with Handle POLARIS F9350 Sport 2WD Robotic
Cleaner with Easy Lift 23 Keep Cleaner Vertical to Drain Water
Never lift the cleaner out of the pool by the floating cable or swivel.

Operating the Cleaner with the
Remote Control (9550 Sport/P955 only) The Polaris 9550 Sport and P955 robotic cleaner comes with a handheld remote control stored on the cleaner caddy next to the control unit. The remote control is factory-synchronized to your cleaner’s control unit.

To turn on the remote control:

Press POLARIS F9350 Sport 2WD Robotic Cleaner with Easy Lift
26

9550 Sport/P955 Remote Control
and hold for 3 seconds. The display shows to indicate the cleaner is now operating in remote control mode.

To pilot the cleaner, point the device toward the cleaner in the water and move directionally as shown in .
Forward
Turn Left
Stop
Turn Right
Backward

Remote Control Directional Commands

To remove the cleaner from the pool using the remote control, press

9550 Sport/P955 Remote Control
Synchronizing the Remote Control
Even though the remote control is factory-synchronized to your cleaner’s control unit, it may be necessary to synchronize again if you need to replace either the control unit or the remote control.

To synchronize the remote control to the control unit:

Press and hold for 3 seconds to turn on remote. Plug the control unit into a power source. When the display shows the operating time, press and simultaneously for six (6) seconds.

The display shows followed by the normal operating time display to indicate the cleaner is now synched with the remote and ready to begin operating in remote control mode.

Storing the Cleaner
The cleaner must be cleaned regularly using slightly soapy clean water. Do not use solvents such as trichlorethylene or its equivalent. Rinse the cleaner generously using clean water. Do not let your cleaner dry in direct sunlight near the pool. The cleaner must be stored on its caddy so that it dries quickly.

Place the rear wheels on the caddy side wedges.
Place cleaner in vertical position on the caddy base and clip to hook . Cleaner Correctly Stored on Caddy
Disconnect the cable from the control unit. Replace the protective cap on the control unit.
Starting at the cleaner head. Remove all coils and tangles from the cable . Untangle the Floating cable
Lay the cable in the sun to loosen any tangling memory.
Loosely coil the power cable starting at the cleaner and moving toward the connection point at control unit. Store the cable by wrapping it around the hook located on the front of the caddy .

POLARIS F9350 Sport 2WD Robotic Cleaner with Easy Lift
32 Cleaner Correctly Stored on Caddy

Programming the Cleaner

(9450 Sport/P945 and 9550 Sport/P955 only)
You can program up to seven preset cleaning cycles to run the cleaner on a specific day and time when you are away from the pool.
NOTE:
You cannot change programming or display current day and time during a cleaning cycle.

Displaying Current Day and Time

Press to display current day and time in 24-hour clock format.

Current day and time is displayed for 5 seconds.

Changing the Clock Day and Time

Press and hold for three (3) seconds. All days of the week flash twice.
Press or buttons to cycle through seven (7) days and display desired day.
Press to select
Current hour setting flashes.
Press or buttons to cycle through 24 hours and display desired hour setting.
NOTE:
Control unit is set to display time in 24-hour clock format. Time setting will cycle through 1-24.
Press to select. Current minutes setting flashes.
Press or buttons to cycle through 1-59 minutes and display desired minutes setting.
Press to select.
Press to set time and exit the menu.
Press to display current day and time setting and verify the time you set is correct.

Changing Default Cleaning Times

Use to change cleaning surface setting.
Default cleaning times are:
NOTE:
For 9550 Sport and P955, cycle lengths are variable based on chosen pool shape and cleaning level.
Bottom Only: 1 hour 30 minutes
Bottom and Sides:
2 hours 30 minutes
Waterline (9550 Sport/P955):
0:45, 0:55, or 1:05 minutes, based on chosen settings

Press or buttons to increase or decrease cleaning time in 30-minute increments
Press to select.

Programming Cleaning Cycles

You can program up to seven cleaning cycles. Program cleaning for either seven consecutive cycles or the same cycle repeated over several weeks (e.g., every Wednesday and Saturday for three weeks).

Choose pool cleaning settings to program.
All models:
Choose to select either bottom of pool or bottom plus sides of pool.
9550 Sport/P955:
- Choose to select waterline only in addition to bottom or bottom plus sides options.
- Choose to select intensive or high intensity level cleaning.
- Choose to select pool shape.
Press to view current programmed cleaning cycles. Cycle day and time is displayed for three seconds.
When the cleaning cycle you want to change is displayed, press and hold for 3 to 5 seconds. The days of the week flash twice.
NOTE:
If the display flashes all zeros, the time has not been set (new cleaner). Day and time must be set before you can program cleaning times, see section

Changing the Clock Day and Time.

Press or buttons to cycle through 7 days of the week.
Press to select.
Hour setting flashes twice.
Press or buttons to cycle through 24 hours.
Press to select.
Minutes setting flashes zero.
Press or buttons to cycle through four 15- minute increments (00, 15, 30, or 45).
Press to select.
The next day to program flashes.
Press to program an additional cleaning cycle for a different day OR

Press to exit the programming menu Days of the week are lit indicating programs stored in the control unit memory for that day.

Canceling Cleaning Cycles

To Cancel an Individual Program:

Press and hold for 3 to 5 seconds. The days of the week flash twice
Press or buttons to cycle through seven (7) days.
NOTE:
If the day of the week flashes with no time displayed, there is no program set for that day.
Press and hold for 3 to 5 seconds to delete programming for the selected day.

Press to exit.
To Cancel All Programs:

Press to make sure you have exited the Programming Menu.
Press and hold to delete all programming in the control unit.

The display will turn off for one (1) second. When all programs are cancelled, the current day and time is displayed on the screen with no days of the week lit.

Cleaning and Maintenance

WARNING
To avoid electric shock and other hazards which could result in permanent injury or death, disconnect (unplug) the cleaner from the power source before performing any cleaning and maintenance.

Cleaning the Filter Canister

The filter canister should be cleaned at the end of each cycle.

Make sure the control unit cable is disconnected from the electrical outlet or the floating cable has been disconnected from the control unit.
Remove the cleaner from the water and let
the remaining water drain by maintaining the cleaner in the vertical position.
Set the unit on its wheels.
To remove the filter canister assembly from the cleaner, follow steps 5 through 8.
Push the cover lock (1) and lift the cover (2) until it is secured in the vertical position.
Lift Cleaner Cover
Remove the filter canister assembly from the body (3), as shown in . Remove Filter Canister Assembly
Push the quick release button on the canister assembly (4) and pull open the filter assembly (5), as shown in Open Filter Canister Assembly
Separate the filter canister from the filter support (6), as shown in.
Remove Filter Canister
Empty all debris from the filter canister, then rinse the canister, the filter support, and the cleaner under water or using a hose, as shown in .

Wash Filter Canister

Cord Tangling

Tangling can occur more frequently when operating the cleaner on the automatic timer 7-Day Programmed Cycle (9450/P945 and 9550/P955). Spread out the floating cable over the pool, ensuring there are no kinks or coils in the cable. Do not leave the cleaner unattended for prolonged periods.
NOTE:
For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool. POLARIS F9350 Sport 2WD
Robotic Cleaner with Easy Lift 44 IMPORTANT
Cleaner power cable may become tangled if correct procedure is not followed after each cleaning cycle.
After every cleaning cycle:

Unplug power to the cleaner at the control unit.
Remove the cleaner from the pool and untangle all kinks and coils in the power cable starting at the cleaner head. Lay the cable in the sun to loosen any tangling memory.
Remove filter canister and rinse with clean water. Plug power cord back into control unit and store cleaner for next use.

Replacing the Brushes

The cleaner is fitted with PVC brushes. There are ”wear” indicators on the brushes POLARIS F9350 Sport 2WD Robotic Cleaner with Easy Lift
48 Wear Indicators
To maintain cleaner performance at its best you need to replace the brushes as soon as one of the wear indicators is reached (even if the blade wear is not even). It is recommended that you replace the brushes when the rubber is worn down to the top of the wear indicator (or every two years, whichever comes first).

Lift the cleaner to a vertical position so that the handle is up . Cleaner in Upright Position
Separate the edges of the brush and undo the tabs . Undo the Tabs of the Brush
Remove the worn brushes.
To install a new brush, position the new brush on the roller with the spikes facing downwards . Install the New Brush
.Thread each tab into the slot provided and gently feed it through until the heel comes out at the other side of the slot . Pull Tabs Through Each Slot
Use a pair of scissors to cut the tabs 3/4 inch from the heel so that they are no higher than the spikes . Cut Tabs
Repeat this procedure to install the second brush.

Replacing the Tires

Pull on the inside of the old tire to remove the tire lip from the wheel . Pull the Old Tire Over the Wheel
Remove the old tire . Remove the Old Tire
To replace the tire, position the tire on the wheel making sure to orient the tire so that the word INSIDE is toward the body of the cleaner . Tire Replacement Orientation
Push one side of the tire on to the wheel and fit the rib of the tire in the groove of the wheel . Start on One Side of the Tire
Work the tire onto the wheel and verify the rib of the tire is positioned properly within the groove of the wheel . Work the Tire On Around the Wheel
Push and position the rib of the inner side of the tire in the groove of the wheel (Figure 40). If needed, turn the wheel gently to help with installation.

Push the Tire into Place on the Wheel

Spare Parts

The complete spare parts list and exploded view is available on the Polaris website at www.polarispool.com. In Canada, parts list and exploded view is available at www.polarispool.ca

Troubleshooting

Using the Information LED for Troubleshooting (9350 / P935 Cleaner)

The Information LED on the control unit flashes in a specific sequence to indicate one of three possible cleaner malfunctions.

Information LED Flashing	Solution
LED flashes once with one second interval.	Unplug the floating cable from the

control unit and reconnect. If the problem is not resolved through troubleshooting, first contact your local retailer to request a diagnostic review, or contact
Polaris Technical Support at (USA) 1-800-822-7933.
LED flashes twice with one second interval| Turn cleaner wheels to ensure they are not jammed. Check brushes for debris. Start a new cleaning cycle. If the problem is not resolved through troubleshooting, first contact your local retailer to request a diagnostic review, or contact Polaris Technical Support at (USA) 1-800-822-7933.
LED flashes three times with one second interval| Check the pump axis for debris. Check propellor for debris. Clean the filter Start a new cleaning cycle. If the problem is not resolved through troubleshooting, first contact your local retailer to request a diagnostic review, or contact Polaris Technical Support at (USA) 1-800-822-7933.

Viewing Cleaner Status Information for Troubleshooting (9450 Sport/P945

and 9550 Sport/P955)

Information about your cleaner’s current status and any relevant error condition is available through a troubleshooting status screen. To view this information:

Remove cleaner from the pool and turn power off.
Press and at the same time and hold for at least five (5) seconds.

The following cleaner operation messages are displayed consecutively for three (3) seconds:
POLARIS F9350 Sport 2WD Robotic Cleaner with Easy Lift
61

Total hours cleaner has operated since new.
Last error code (if cleaner has had at least one error).
Time (in operating hours) the error occurred.

After cycling through each message, control unit returns to current day and time display.

General Troubleshooting

The following table lists some of the more common symptoms, causes and solutions encountered when using the 9450 Sport / P945 and the 9550 Sport / P955 cleaner.

Problem	Cause	Solution

The flashing indicator lights (9350/P935) or error code on the display (9450/P945, 9550/P955) appear just after start (either pressing Power or Cycle button for less than 20 seconds).
NOTE: If the flashing lights are accompanied by an error code on the display, refer to section 8.4 Control Unit Error Codes.| Floating cable may not be plugged into the control unit correctly.| Unplug floating cable from the control unit and reconnect.
Cleaner may not be fully submerged.| Remove cleaner from the pool and re- submerge, see Submerging the Cleaner.
Cleaner may need to be reset and begin a new cycle.| Press power button OFF, then Cycle I or Cycle II to begin a new cycle.
Propellor may be jammed and not turning correctly.| First contact your local retailer to request a diagnostic review, and if the problem is not resolved contact Polaris Technical Support at (USA) 1-800-822-7933.
Wheels may be jammed and not turn- ing correctly.| First contact your local retailer to request a diagnostic review, and if the problem is not resolved contact Polaris Technical Support at (USA) 1-800-822-7933.
The flashing lights appear during the cleaning cycle.| Cleaner may be sucking air (lights will appear after 60 seconds air intake)| Remove cleaner from the pool and re-submerge, see Submerging the Cleaner.
The cleaner does not stay firmly on the pool bottom.| There is air in the appliance casing.| Submerge the cleaner following the procedure in Submerging the Cleaner.
The filter canister is full or dirty.| Clean the filter canister, see Cleaning the Filter Canister.
The cleaner does not or no longer climbs the pool sides.| The filter canister is full or dirty.| Clean the filter canister, see Cleaning the Filter Canister.
Sides of pool are slippery or slimy. Although the water seems clear, microscopic algae, invisible to the human eye, are present in the pool. As a result the pool sides become slippery and prevent the cleaner from climbing. Check tires for wear and replace as necessary.| Do a shock chlorination treatment and slightly reduce the pH. DO NOT leave the cleaner in the pool during this treatment.
On startup the cleaner does not move.| Not supplied with electricity.| The outlet, the control unit is connected to, is not supplying electrical power. Check that the outlet to which the control unit is connected is receiving electricity.
Unit is turned ON.| Check that you have started one (1) of the two (2) programs and check that the indicator for the selected program is lit. If the indicator light is not lit, turn the wheels then disconnect the control unit and wait at least 20 seconds before reconnecting. If the problem cannot be resolved through troubleshooting, first contact your local retailer to request a diagnostic review, then contact Polaris Technical Support at (USA) 1-800-822-7933.
Cable is tangling in the pool| Too much cable length in the water.| Do not unravel the entire cable length. Place only the required length of cable in the water and place the rest on the side of the pool. Follow the procedure in Cord Tangling to avoid and correct tangled cord.
The cleaner is not cleaning effectively.| The brushes have become smooth or the “wear” indicator shows.| Replace the brushes following the procedure in Replacing the Brushes.
---|---|---
Filter canister is full or dirty.| Clean the filter canister following the procedure in Cleaning the Filter Canister.
Floating cable is excessively coiled or kinked.| Make sure the floating cable is spread out over the pool. Ensure the cable is not too tightly wrapped or coiled when storing. If the problem persists, lay the cable straight in the sun to relax it and remove kinks.

Control Unit Error Codes (9450 Sport/P945 and 9550 Sport/P955)

The control unit will display one of ten different error codes to indicate specific problems with either the control unit or mechanically with the cleaner.

To remove an error code after troubleshooting, press any key and the control box turns off.
If an error code is displayed and no key pressed, the screen goes into standby mode after 10 minutes Press any key to turn the screen back on.
When an error is detected, programming for the control unit is temporarily suspended. The button is turned off. Press and hold the button to clear the error code and reactivate current programming.

Error Code	Cause	Solution

1

2

3

| (1) Pump short-circuit.
(2) Right side traction motor short-circuit|

Check for any small debris or cable stopping brushes from turning freely
Check the connector pins in the power cable for corrosion or a bent pin.
Turn each wheel one quarter turn in one direction repeatedly until rotation is smooth and not catching, then repeat turning wheel in the opposite direction until rotation is smooth.
If problem is not resolved through troubleshooting, contact Polaris Technical Support at (USA) 1-800-822-7933.

| (3) Left side traction motor short-circuit
4| Pump motor overconsumption|

Check for small debris or hair in the fan
Clean the filter canister.

5

6

| (5) Right side drive motors overconsumption
(6) Left side drive motors|

Check for any small debris or hair and that the cable is not caught, stopping brushes from turning freely
Turn each wheel one quarter turn in one direction repeatedly until rotation is smooth and not catching, then repeat turning wheel in the opposite direction until rotation is smooth.

| overconsumption
7

8

| (7) Cleaner floats on the surface.
(8) Cleaner is turned on and running out of water.|