ZOLL MOM Laptop User Guide
- June 9, 2024
- ZOLL
Table of Contents
MOM Laptop
User Guide
MOM USER GUIDE
MOM Laptop
ZOLL MOM USER GUIDE
Log in/Register
To log in, go to www.zoll.com/mom and enter your
username and password. Click Log In.
If you are new to MOM (Marketing Online Materials), click Register Now to
create an account. A new account will require admin approval. Select a market
from the user group drop-down list.
Click Register.
Once you are registered and have logged in, you will see the main page of the
Store and the top-level categories or markets.
Portal Navigation
On the main toolbar on the top left, you’ll find the menu that provides access
to all categories. Click Store to display all available categories. Follow the
menu arrows and drop-downs to find the category you are looking for.
To navigate the categories, select them from the menu or click the category
icon on the screen.
The following screenshot shows how the category tree builds out on the top of
the screen (circled in green).
There are multiple ways to personalize item views on product pages:
- Sort By drop-down – Sorts all items in a category alphabetically, or by newest or oldest first
- Search Bar – For a quick item search, type the name or a description of the item you are looking for
- Grid View (circled) and List View buttons
o Grid View is default
o List View (circled) displays additional part details
Main toolbar
Under Account:
- Details – View and edit your account details
- Orders – Review your past orders
- Favorites – Any item marked as a favorite will be saved here
Under Tools:
- Help Desk – Enter any store-related queries (order status, product questions, shipping issues, reporting requests) for the Shawmut team here.
Part Information
- Favorites – Click the heart below the product description to add the item to your favorites. Favorites are saved under the My Account tab for faster ordering in the future. You can also organize items by creating lists within your favorites.
- More information – Click the i bubble below the product description for additional information about the product.
- Notify Me – When an item is out of stock, the Notify Me button is displayed. Click to receive an email notification when the item becomes available.
- New Flag – New items added on MOM will display a New flag for 15 days.
Simply click on the item’s image or description to display additional information, or to view or download a PDF for most items. From here, you can also add items to your cart.
Filters
Use the filter buttons on the left side on the screen to filter and display
items within a category.
- Filter by item type: brochures, spec sheets, white papers, etc.
- Filter by language: English, Polish, Italian, etc.
You can select more than one language or item type at a time. Click again on a filter to turn it off.
How to Place an Order
Click Add to Cart under the item you want to order.
Then select the order quantity from the drop-down menu and click Add to Cart
again.
Verify that items have been added to the cart at the top right of the
screen:
Completing Your Order
When you are ready to check out, click on your cart.
Review the items in your cart.
To save items for later purchase, click Save for Later. The item will be
saved in another section of your shopping cart.
When you are ready to check out, click the Checkout button.
- Enter the shipping address for your order.
- Enter any comments or instructions in the Order Comments box.
-
The Desired Ship Date will auto-populate based on the length of time needed to process and produce your order. To change this date, click on the calendar button.
Note: You cannot select a date that is earlier than the one the system generates. -
If you need an advance copy of customs paperwork, enter your address in the box. Click Review and Place Your Order to continue.
The portal features real-time address verification. If you see the screen to the right, please review the address information.
The final step is to review and check your order before it is placed. Confirm
your shipping options.
No overnight shipping.
You have successfully placed your order when you see the screen to the right:
- Print Receipt – You can print a copy of your receipt. You will also receive an email confirmation of your order.
- Order Number – The number associated with your order. (Please reference the order number when inquiring about details such as shipping, etc.)
- Order Status – Released means that your order has been released to Shawmut for fulfillment.
You will receive an email confirming your order and an email notification when your order has been shipped.