ADVANTECH ICR-2701 LAN Industrial Router User Manual
- June 9, 2024
- Advantech
Table of Contents
ICR-2701 LAN Industrial Router
LAN Industrial Router
ICR-2701
USER MANUAL
ICR-2701
c 2023 Advantech Czech s.r.o. No part of this publication may be reproduced or
transmitted in any form or by any means, electronic or mechanical, including
photography, recording, or any information storage and retrieval system
without written consent. Information in this manual is subject to change
without notice, and does not represent a commitment on the part of Advantech.
Advantech Czech s.r.o. shall not be liable for incidental or consequential
damages resulting from the furnishing, performance, or use of this manual.
All brand names used in this manual are the registered trademarks of their
respective owners. The use of trademarks or other designations in this
publication is for reference purposes only and does not constitute an
endorsement by the trademark holder.
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Used symbols
Danger Information regarding user safety or potential damage to the router.
Attention Problems that can arise in specific situations. Information,
notice Useful tips or information of special interest.
Advantech Czech s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic
Document No. MAN-0069-EN, revision from February 8, 2023. Released in the
Czech Republic.
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Contents
1 Product Overview
2
1.1 Product Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.2 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.3 Order Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.4 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.5 Product Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.6 Mounting Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1.7 DIN Rail Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 1.8 Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Hardware Functionality
14
2.1 Ethernet Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2.2 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2.3 Low Power Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2.4 USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2.5 LED Status Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2.6 Reset Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3 First Use
19
3.1 Accessories Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 3.2 Router Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4 Technical Specifications
21
4.1 Basic Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 4.2 Standards and Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 4.3 Type Tests and Environmental Conditions . . . . . . . . . . . . . . . . . . . . . 23 4.4 System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Appendix A: Troubleshooting
25
Appendix B: Customer Support
27
Appendix C: Regulatory & Safety Information
28
Appendix D: Related Documents
30
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List of Figures
1 Hardware Overview of the Router . . . . . . . . . . . . . . . . . . . . . .
. . . . 3 1 Metal Box Top and Front View . . . . . . . . . . . . . . . . . .
. . . . . . . . . 7 2 Metal Box Bottom, Side and Back View . . . . . . . . .
. . . . . . . . . . . . 8 3 Plastic Box Top and Front View . . . . . . . . .
. . . . . . . . . . . . . . . . . 9 4 Plastic Box Bottom, Side and Back View
. . . . . . . . . . . . . . . . . . . . . 10 5 Position of the DIN Rail Clip .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 6 Removing Router
from the DIN Rail . . . . . . . . . . . . . . . . . . . . . . . . . 12 7 Label
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 13 8 Ethernet Connector Pinout . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 14 9 Connection of Power Supply . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 15 10 Position of the Grounding Screw . . . . . . . .
. . . . . . . . . . . . . . . . . . 15 11 USB Connector Pinout . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 17 12 Resetting the Router . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 13 Router’s
Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
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List of Tables
1 Hardware Overview of the Router . . . . . . . . . . . . . . . . . . . . . .
. . . . 3 2 Order Codes Overview . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 4 3 Contents of Package . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 5 4 Other Accessories . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 6 1 Ethernet Connector Pinout
Description . . . . . . . . . . . . . . . . . . . . . . . 14 2 Power Supply
Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 3
USB Connector Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 17 4 LED Status Indication . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 17 5 Basic Parameters . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 21 6 Standards and Regulations . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 22 7 Type Tests and Environmental
Conditions . . . . . . . . . . . . . . . . . . . . . 23 8 System Configuration
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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1. Product Overview
1.1 Product Introduction
Industrial router ICR-2701 is LAN Router & Edge Computing Gateway focused on
the global market.
The router, which may have a metal or plastic box, is equipped with two
independently configurable Ethernet ports, with one USB 2.0 host interface and
with LEDs for status indication.
The router supports the Low Power Mode and hardware watchdog, which monitors
the router status and performs an automatic restart if required.
The router supports VPN tunnel creation using various protocols to ensure safe
communications. The router provides diagnostic functions which include
automatic monitoring of the wireless and wired connections, automatic restart
in case of connection losses, and a hardware watchdog that monitors the router
status.
With open Linux platform and wide possibilities of programming customer SW
applications in Python, C/C++. The Advantech existing app library Router Apps
(formerly User modules) with apps already developed to enhance specific router
functionality including industrial protocol conversions and support of IoT
platforms such as MS Azure, Cumulocity, ThingWorx, and others are supported on
the router. Examples of possible applications
· mobile office · security system · remote monitoring · vending and dispatcher
machines
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1.2 Hardware Overview
The router case preview is shown in Figure 1. A short description of hardware
parts of the router is listed in Table 1, including the links to the chapters
with a detailed description. For a router in a plastic box, the description of
the components is similar.
Figure 1: Hardware Overview of the Router
Item/Caption Type
Description
1 LED
–
Status LED indication; see Chapter 2.5.
2 USB
USB-A
USB-A type socket connector; see Chapter 2.4.
3 ETH0, ETH1 RJ45
100 MB Ethernet connection for the firts and second LAN; see Chapter 2.1.
4 PWR
2-pin terminal
Power supply socket; see Chapter 2.2.
5 RST
–
Button to reboot the router or to restore the default
configuration; see Chapter 2.6.
6 DIN clip
–
DIN rail clip, included as standard accessories; see Chapter 1.7.
7 Grounding
M3
screw
Pay attention to proper grounding of model with metal box; see Chapter 2.2.
Table 1: Hardware Overview of the Router
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1.3 Order Codes
Order codes overview is shown in the table below.
Order code
Configuration
ICR-2701
metal box, ETH0, ETH1, USB
ICR-2701P
plastic box, ETH0, ETH1, USB
ICR-2701A01
metal box, ETH0, ETH1, USB, accessories with Ethernet cable, two antennas, and EU power supply
ICR-2701PA01
plastic box, ETH0, ETH1, USB, accessories with Ethernet cable, two antennas, and EU power supply
ICR-2701A02
metal box, ETH0, ETH1, USB, accessories with Ethernet cable, two antennas, and UK power supply
ICR-2701PA02
plastic box, ETH0, ETH1, USB, accessories with Ethernet cable, two antennas, and UK power supply
Table 2: Order Codes Overview
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1.4 Package Contents
The standard router set includes items listed in Table 3: For other optional accessories, see Table 4.
Item# Description
Figure
Q’ty
1 Router in metal or plastic box
1 pcs
2
DIN rail clip with screws (screws differ for metal and plastic versions)
3
2-pin terminal block for power supply (deployed on the router)
4 Printed Quick Start Guide Leaflet Table 3: Contents of Package
1 set 1 pcs 1 pcs
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Table 4 lists items that may be included as accessories or can be ordered separately. See Chapter 1.3 for more information.
Description
Figure
Ethernet cross cable of length 1.5 m. It can be ordered separately under BB- KD-ETH part number.
Wall mount power supply, 12V/1A with EU plug.It can be ordered separately under BB-RPS-v2-EU part number.
Wall mount power supply, 12V/1A with UK plug.It can be ordered separately under BB-RPS-v2-UK part number.
Wall mount power supply, 12V/1A with US plug.It can be ordered separately
under BB-RPS-v2-US part number.
Table 4: Other Accessories
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1.5 Product Dimensions
For the dimensions of the product in metal and plastic boxes see the figures
below. Note that all sizes are measured in millimeters.
Variant with Metal Box
Figure 1: Metal Box Top and Front View 7
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Figure 2: Metal Box Bottom, Side and Back View 8
Variant with Plastic Box
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Figure 3: Plastic Box Top and Front View 9
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Figure 4: Plastic Box Bottom, Side and Back View 10
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1.6 Mounting Recommendations
The router can be placed: · on a flat surface, · on a DIN rail EN 60715 with
the metal DIN rail clip (see Chapter 1.7) For most applications with a built-
in router within a switchboard, it is possible to recognize
two kinds of environments: · A non-public, industry environment of low voltage
with high interference, · a public environment of low voltage and without high
interference. For both of these environments, it is possible to mount the
router to a switchboard, af-
ter which there is no need to have examination immunity or issues in
connection with EMC according to EN 61439-1:2011.
In compliance with the EN 61439-1:2011 specification, it is necessary to
observe the following assembly instructions for a router attached to a
switchboard:
· For whip antennas it is recommended to observe a minimum distance of 6 cm
from cables and metal surfaces on every side in order to avoid interference.
When using an external antenna separate from the switchboard it is necessary
to fit a lightning conductor.
· When mounting a router on sheet-steel we recommend using a cable antenna. ·
For all cables, we recommend to bind the bunch, and for this we recommend:
The length of the bunch (the combination of power supply and data cables)
should be a maximum 1.5 m. If the length of data cables exceeds 1.5 m or if
the cable is leading towards the switchboard, we recommend installing surge
protectors.
Data cables must not have a reticular tension of 230 V/50 Hz or 120 V/60 Hz.
· Sufficient space must be left between each connector for the handling of
cables, · To ensure the correct functioning of the router we recommend the use
of an earth-
bonding distribution frame for the grounding of the grounding screew, see
Chapter 2.2.
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1.7 DIN Rail Mounting
The DIN rail clip is suitable for a DIN rail according to EN 60715 standard
only. There are four possible positions of the clip as shown in Figure 5. The
DIN rail clip is the same for the metal and plastic router box. It just
differs by the screws used.
When mounting the DIN rail clip, tighten the screws with max. torque of 0.4
Nm.
Figure 5: Position of the DIN Rail Clip To remove the router from the DIN rail
it is necessary to lightly push down the router so that the bottom part of the
DIN rail clip hitched to the DIN rail get out of this rail and then fold out
the bottom part of the router away from the DIN rail, see Figure 6.
Figure 6: Removing Router from the DIN Rail 12
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1.8 Product Label
An example of the product label, with all the information printed on it, is in
the figure below.
Figure 7: Label Example
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2. Hardware Functionality
See Chapter 1.2 for the product hardware overwiew. Table 1 lists a short
description of the hardware, including the links to the chapters with a
detailed description.
2.1 Ethernet Interfaces
The panel socket of RJ45 is used for Ethernet interface. The pinout of the
socket is shown in Figure 8 and described in Table 1.
Figure 8: Ethernet Connector Pinout
Pin Signal mark Description
1 Tx+
Transmit Data+ (positive pole)
2 Tx-
Transmit Data- (negative pole)
3 Rx+
Receive Data+ (positive pole)
4–
—
5–
—
6 Rx-
Receive Data- (negative pole)
7–
—
8–
—
Table 1: Ethernet Connector Pinout Description
The isolation barrier of the Ethernet ports against the ground is 1500 V.
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2.2 Power Supply
The pins of power supply are physically connected to the 6-pin terminal block
panel socket located on the left panel. The connection of power supply is
shown in Figure 9 and described in Table 2.
Figure 9: Connection of Power Supply
Pin Signal mark Description
1 PWR(+)
Positive pole of DC supply voltage (+9 to +48 V DC)
2 PWR(-)
Negative pole of DC supply voltage
Table 2: Power Supply Pinout
Required power supply voltage for the router is between +9 V and +48 V DC, see the connection scheme on Figure 9. Protection against reversed polarity without signaling is built into the router. For correct operation it is necessary that the power source is able to supply a peak current of 1 A.
Unit has to be supplied by a power supply specified as a Limited Power Source (LPS) or CEC/NEC Class 2 source of supply.
All metal parts of the router in a metal box, including the box itself, are connected with the negative pole of the power supply (common pole). If recommended for the installation environment, protect the router by grounding it properly by the grounding screw, see Figure 10.
Figure 10: Position of the Grounding Screw 15
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2.3 Low Power Mode
In applications requiring low power consumption (such as solar power – not
7/24 mode) is strictly recommended to use LPM mode prior to powering down the
entire router. LPM (Low Power Mode) is a router mode where the router is in
sleep mode with minimal power consumption; see Chapter 4.1 for the LPM
consumption. The router can be woken up from this mode after a predetermined
period of time. Putting the router into LPM mode can be done using the lpm
command, see Commands and Scripts application note for more details.
2.4 USB Port
There is one USB 2.0 host port with socket of USB-A type. USB Mass Storages
and FTDI serial converters are supported. For a piece of advice, how to fix an
unsupported FTDI chip, see the Commands and Scripts application note, chapter
How to Use Unsupported FTDI Chip.
The USB port is disabled on overload to prevent its damage (connected device
is trying to get too high current). The port is enabled again after the reboot
of the router. Mounting USB Flash Drive to the System
It is necessary to mount the USB flash drive to be able to access it in the
system of the router. Follow these steps to mount the drive:
· Use the dmesg command to see the list of recently connected devices. · In
the output of the command find out the entry for the microSD card, for
example:
sda: sda1 · To mount the card to to mnt directory, use the mount command:
mount /dev/sda1 /mnt
For more information about the commands for creating, mounting, checking and
unmounting a file system on a USB Flash Drive, see the application note for
Ext4_tools router app.
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USB Socket Pinouts USB socket pinouts is described in Figure 11 and Table 3.
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Figure 11: USB Connector Pinout
Pin Signal mark Description
Data flow direction
1 +5 V
Positive pole of 5 V DC supply voltage, 0.5 A
2 USB data – USB data signal negative pole
Input/Output
3 USB data + USB data signal positive pole
Input/Output
4 GND
Negative pole of DC supply voltage
Table 3: USB Connector Pinout
2.5 LED Status Indication
There are LED indicators on the front panel of the router to provide router status information. Moreover, ETH connector, has two additional LEDs providing information about the port status.
Caption PWR
ETH0 ETH1 ETH0 ETH1
Color
Green Green Green
Green Green
Orange Orange Orange
State
Description
On Blinking Fast blinking
The router is booting up. The router booted up and is ready. The router firmware is being updated.
On
Selected 100 Mbps bit rate
Off
Selected 10 Mbps bit rate
On Blinking Off
The network cable is connected. Data transmission The network cable is not connected.
Table 4: LED Status Indication
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2.6 Reset Functions
Consider creating a router configuration backup before performing the router’s
factory reset. The RST button can be used in three different scenarios: ·
Reset: Hold the RST button for less than 4 seconds; the router will reboot,
applying its
customized configuration. The router reset can be initiated by clicking the
Reboot menu item in the router web GUI. · Factory Reset: To restore the
default factory configuration of the router, press and hold the RST button for
more than 4 seconds. After that, the PWR LED turns off and on again. We
recommend holding the RST button for 1 second after turning on the PWR LED. ·
Emergency Factory Reset: If the router cannot boot up due to the incorrect
configuration, turn off the router (disconnect the power supply). Then, push
and hold the RST button, turn on the router and hold the RST button for at
least 10 seconds. The router configuration will be set to the default one. It
is necessary to use a narrow screwdriver or any other small tool to press the
RST button.
Figure 12: Resetting the Router
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3. First Use
3.1 Accessories Connection
Before putting the router into operation, it is necessary to connect all the
components required to run your applications; see Chapter 1.2 for the hardware
overview.
3.2 Router Configuration
Initial router configuration can be made via a web browser on your PC. Here
you can perform router monitoring, configuration, and administration.
Connect the power supply to the router, see Chapter 2.2, and the router will
boot up. Configure your PC to get the IP settings automatically from the
network. Connect the network card of your PC to the default router LAN
interface, Ethernet port ETH0, and the DHCP server will assign an IP address
to your PC.
To get the router web interface, enter the https://192.168.1.1 address in a
web browser. Please note that usage of the HTTPS protocol for secure
communication over the network is required.
There is just the root user account created on the router by default. See the
product label on the router for its default password1. Log in to the web
interface with the root user and his password. If logged in successfully, the
user will have access to the router web interface, see Figure 13. See the
router configuration manual [1] for a detailed description and examples of the
router configuration.
After logging on to the device for the first time, we strongly recommend
changing the default password due to security reasons.
For security reasons, we recommend regularly updating the router’s firmware to
the latest version. Downgrading the firmware to an older version than the
production version or uploading firmware intended for a different device may
cause the device’s malfunction.
All routers have the WebAccess/DMP client pre-installed by default. The
activated client periodically uploads router identifiers and configuration to
the WebAccess/DMP server. See the configuration manual [1], chapter Basic
Information -> WebAccess/DMP Configuration, for more information.
1Use the password root if the router’s label does not contain a unique
password.
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Figure 13: Router’s Web Interface A detailed description of the router
settings in the web interface can be found in the configuration manual [1] of
the router.
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4. Technical Specifications
4.1 Basic Parameters
Router parameters
Temperature range
Operating Storage
-40 C to +75 C -40 C to +85 C
Humidity
Operating Storage
5 to 95 % relative humidity non condensing 5 to 95 % relative humidity non condensing
Altitude
Operating
2000 m / 70 kPa
Degree of protection
IP30
Supply voltage
9 to 48 V DC
Battery for RTC
CR1225
Consumption
Idle Average Maximum LPM mode
1.4 W 1.4 W 5.3 W 5 mW
Dimensions of device w/o clip
113,2 × 80,3 × 42 mm (metal box) 117 × 83,8 × 51,4 mm (plastic box)
DIN rail clip specification
DIN 35 mm, EN 60715
Weight
230 g (metal box) 170 g (plastic box)
Interfaces
ETH0 ETH1 USB
RJ-45 socket for 10/100 Mbps Ethernet RJ-45 socket for 10/100 Mbps Ethernet USB-A socket
Table 5: Basic Parameters
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4.2 Standards and Regulations
The router complies with the following standards and regulations:
Standards and regulations
EMC
EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-4-11, EN 61000-6-2, EN 61000-6-3, EN 55032
Safety
IEC 62368-1, IEEE 802.3
Transportation
E-Mark (E8), homologation number: 10R-06 13493
National
CE, UKCA compliant
Environmental
REACH, RoHS3 and WEEE compliant
Table 6: Standards and Regulations
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4.3 Type Tests and Environmental Conditions
Phenomena ESD RF field AM modulated Fast transient
Surge
RF conducted
Dips & interruptions Radiated emission
Test
Description Test levels
EN 61000-4-2
Enclosure
CD ±6 kV, L3 AD ±8 kV, L3
EN 61000-4-3
Enclosure
20 V/m, 80 MHz 1 GHz, LX 10 V/m, 1 GHz 6 GHz, L3
EN 61000-4-4
DC ETH – FTP AC/DC
±1 kV, 5/50Tr/Th ns, 100 kHz, L2 ±1 kV, 5/50Tr/Th ns, 100 kHz, L3 ±2 kV, 5/50Tr/Th ns, 100 kHz, L3
EN 61000-4-5
DC ETH AC/DC
±1 kV,1,2/50(8/20) Tr/Th us L2 ±1 kV,1,2/50(8/20) Tr/Th us L2 ±2 kV,1,2/50(8/20) Tr/Th us L3
EN 61000-4-6
DC ETH AC/DC
10V,0.15-80MHz,80% AM(1kHz),L3 10V,0.15-80MHz,80% AM(1kHz),L3 10V,0.15-80MHz,80% AM(1kHz),L3
EN 61000-4-11
AC/DC
dip 0% 0,5cycle, 0% 1 cycle, 70% 25 cycles, interuption 0% 250 cycles
EN 55032
Enclosure DC ETH AC/DC
Cl. B,30MHz-1GHz,1GHz-6GHz Class B, 150 kHz 30 MHz Class B, 150 kHz 30 MHz Class B, 150 kHz 30 MHz
Table 7: Type Tests and Environmental Conditions
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4.4 System Configuration
The main parametes of the system are listed in Table 8.
Other technical parameters
CPU architecture
ARM926EJ-S
CPU frequency
600 MHz
CPU power
4,72 DMIPS/MHz
Flash memory
4 MB of NOR 4 096 MB of eMMC
· 838 MB for Router Apps · 512 MB for customer data
RAM size
128 MB
Watchdog
HW Watchdog
RTC TPM1
Battery Backup RTC Trusted Platform Module (TPM) 2.0
Table 8: System Configuration
1Not assembled by default, for a dedicated customer order only.
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Appendix A: Troubleshooting
If you cannot connect to the router from your PC, your network card may be
configured in such a way that it is not possible to connect to the router.
Take one or more of the following steps in order to solve the problem:
· Make sure your PC’s network card is configured to obtain the IP address form
the DHCP server (by default the DHCP server is running in the router).
· Connect the router to the PC via Switch. · Connect the router to the PC,
start the router first and then start the PC after the
router’s initialization.
Ethernet connection fails or is not establishing.
· It is possible to turn auto negotiation off and set a rate and duplex
manually on the Ethernet interface of the router. Available on “LAN
Configuration” page in the router.
I cannot connect from the Internet to the device behind the router. I have NAT
enabled. · The device’s gateway has to be configured so it points to the
router.
I can’t access my Web server placed behind the router over NAT.
· The remote HTTP access to the router has to be disabled on “NAT
Configuration” page in the router. Also enable “Send all remaining incoming
packets to default server” feature and fill in the IP address of your Web
server. On the Web server, the default gateway has to be the IP address of the
router.
DynDNS doesn’t work.
· If the same IP address is recorded in your canonic name as a dynamically
assigned address, it means that the provider is using NAT or a firewall.
· You can verify NAT using ping to your server with static address and then
compare with router’s IP address.
· You can verify a Firewall by accessing remotely to the router’s Web
interface. · The operator may not provide the address of DNS server and
without DNS server’s
address it is impossible to connect to the dyndns.org server. The following
messages will be shown in the System Log:
DynDNS daemon started Error resolving hostname: no such file or directory
Connect to DynDNS server failed
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L2TP or IPSec isn’t establishing.
· Check the “System Log” page for error messages.
IPSec tunnel establishes but the communication does not run.
· Probably there are bad routing rules defined in the connected devices, or
the default gateway.
Serial communication is not working.
· Verify that the router model supports serial communications. Also verify the
serial communication settings. To do so, open the router’s configuration menu
via the web browser, select the appropriate “Expansion Port” from
“Configuration” part of the menu and verify the settings.
Is the router Cisco compatible? Can I use the Cisco configuration?
· No, the Firmware in the router (Conel OS) is based on Linux with BusyBox.
Thus the Cisco configuration cannot be used. But network connections are
defined by standards so connecting the router to the Cisco or other networking
devices is possible and will be compatible.
FTP or SFTP does not work
· FTP will work on v2 routers only. You can use SFTP on all routers to
transfer files to/from the router. If having troubles with FTP on v2 routers,
make sure you have FTP enabled: “Configuration” section, “Services”, “FTP”.
Then you can connect with any client on port 21 with name and password same as
for the Web interface. If having troubles with SFTP, make sure you have SSH
enabled: “Configuration” section, “Services”, “SSH”. Then you can connect with
any client on port 22 with name and password same as for the Web interface.
How can I connect to the router’s command line? (SSH, Telnet)
· You can use SSH on all routers or Telnet on v2 routers only. SSH is enabled
by default, but you can verify in Web interface in “Configuration” section,
“Services”, “SSH”. Then connect with any SSH client on port 22 of the router.
User and password is the same as for the Web interface. Telnet on v2 routers
can be enabled here: “Configuration” section, “Services”, “Telnet”.
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ICR-2701
Appendix B: Customer Support
Customer Support for Europe
Advantech Czech s.r.o. Sokolska 71 562 04, Usti nad Orlici, Czech Republic
Phone: Fax: E-mail: Web:
+353 91 792444 +353 91 792445 iiotcustomerservice@advantech.eu www.advantech.com
Customer Support for NAM
Advantech B+B SmartWorx 707 Dayton Road Ottawa, IL 61350 USA
Phone: Fax: E-mail: Web:
+1-800-346-3119 (Monday Friday, 7 a.m. to 5:30 p.m. CST) +1-815-433-5109 support@advantech-bb.com www.advantech-bb.com
Customer Support for Asia
Phone: Fax: E-mail: Web:
+886-2-2792-7818 #1299 (Monday Friday, 9 a.m. to 5:30 p.m. UTC+8) +886-2-2794-7327 icg.support@advantech.com.tw www.advantech.com
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ICR-2701
Appendix C: Regulatory & Safety Information
Safety Notices
Please, observe the following instructions:
· The router must be used in compliance with all applicable international and
national laws and in compliance with any special restrictions regulating the
utilization of the router in prescribed applications and environments.
· To prevent possible injury and damage to appliances and to ensure compliance
with all relevant provisions, use only the original accessories. Unauthorized
modifications or the use of unapproved accessories may result in damage to the
router and / or a breach of applicable regulations. Unauthorized modifications
or use of unapproved accessories may void the warranty.
· The router can not be opened. · Caution! This equipment is not suitable for
use in locations where children are likely to
be present. · Power supply must not exceed 48 V DC max. · Do not expose the
router to extreme ambient conditions. Protect the router against dust,
moisture and high temperature. · Only routers with appropriate certification
and labelling should be used in locations where
flammable and explosive materials are present, including gas stations,
chemical plants, or locations in which explosives are used. We remind users of
the duty to observe the restrictions concerning the utilization of radio
devices at such places. · Switch off the router when travelling by plane.
Utilization of the router on a plane may endanger the operation of the plane
or interfere with the mobile telephone network, and may be unlawful. Failure
to observe these instructions may result in the suspension or cancellation of
telephone services for the respective client and / or may result in legal
sanctions. · When using the router in close proximity to personal medical
devices, such as cardiac pacemakers or hearing aids, you must proceed with
heightened caution. · The router may cause interference when used in close
proximity to TV sets, radio receivers or personal computers. · It is
recommended that you create an appropriate copy or backup of all important
settings that are stored in the memory of the device.
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ICR-2701
Product Disposal Instructions
The WEEE (Waste Electrical and Electronic Equipment: 2012/19/EU) directive was
introduced to ensure that electrical/electronic products are recycled using
the best available recovery techniques to minimize the environmental impact.
This product contains high quality materials and components which can be
recycled. At the end of it’s life this pro- duct MUST NOT be mixed with other
commercial waste for disposal. The device contains a battery. Remove the
battery from the device before disposal. The battery in the device needs to be
disposed of apart accordingly. Check the terms and conditions of your supplier
for disposal information.
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ICR-2701
Appendix D: Related Documents
[1] Configuration Manual for v2i Platform [EP] Product-related documents and
applications can be obtained on Engineering Portal at
https://icr.advantech.cz/download address.
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ICR-2701
We, Advantech Czech s.r.o., declare that the radio equipment narrated in this
user’s manual complies with Directive 2014/53/EU (WiFi version) and with the
essential requirements and other relevant provisions of Directives 2014/30/EU
and 2014/35/EU (non-WiFi version). We, Advantech Czech s.r.o., declare that
the radio equipment narrated in this user’s manual complies with Radio
Equipment Regulations 2017 (S.I. 2017 No. 1206) and with the Electromagnetic
Compatibility Regulations 2016 (S.I. 2016 No. 1091 and S.I. 2016 No. 1101).
The full text of the EU Declaration of Conformity is available at the
following internet address: icr.advantech.cz/eudoc
References
- B+B SmartWorx powered by Advantech | Innovative Industrial Connectivity
- Advantech Co-Creating the Future of the IoT World
- Web Page Under Construction
- My Dyn Account
- Routers & Firmware - Cellular Routers Engineering Portal
- Advantech Co-Creating the Future of the IoT World
- Routers & Firmware - Cellular Routers Engineering Portal
- Application Notes - Cellular Routers Engineering Portal
- Routers & Firmware - Cellular Routers Engineering Portal
- Router Apps - Cellular Routers Engineering Portal
- ICR-2701 product - Detail - Cellular Routers Engineering Portal
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