KILOVIEW D350 H.265 4K Multi Channel Video Decoder User Guide
- June 9, 2024
- KILOVIEW
Table of Contents
KILOVIEW D350 H.265 4K Multi Channel Video Decoder User Guide
Packing List
(1) D350 ×1| (2) Power Supply ×1| (3) Warranty Card ×1| (4) Quick Start Guide
×1
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| | |
Device Interfaces
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SDI output
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LINE OUT
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HDMI output 1
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HDMI output 2
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Reset
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1000M Ethernet Port 1
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1000M Ethernet Port 2
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Type-C Expansion Port
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USB Expansion Port
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Power Port
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Working Indicator
LED Indicators
| LED Indicators | Name | Color | Status | Description |
|---|---|---|---|---|
| Power | Red | ON | Power connected | |
| OFF | Power off or failure | |||
| Run | Green | ON | Working | |
| OFF | Device is abnormal or not started |
Application
Note
- Please use the equipped power adapter to power the device. Other unqualified power supplies may damage the device.
- D350 supports up to 9-channel decoding, HDMI and SDI output same or different contents.
OLED Screen and Touch Button
The D350 comes with an OLED screen and touch button.
Users can easily check the output interface, resolution, device IP address,
real-time upstream and downstream network rates, or switch the display by
touching the button. For more detailed information, please refer to the user
manual
| Switch to the next page
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| Switch to the previous page
| OK
Login to the device webpage
With the OLED screen, users can check the IP address in real-time.
After powered on, you can switch the touch button to check the IP address of
your connected network.
As shown below:
Login to the device webpage via the default IP address 192.168.1.168.
That is, enter http://192.168.1.168/ in the browser to access the web page.
Note
- To login with the default address, make sure that the computer is configured under the same network segment (192.168.1., refers to numbers between 1-255 except 168)!
- After changing the device IP address, please restore your computer network to the working network IP address.
- If the D350 is connected to the network by Ethernet port 2, the default IP address is: 192.168.2.168!
The username and the password are admin by default.
Note
- To ensure information security, it is recommended to change your password immediately after logging in for the first time!
- Due to the browser compatibility issues, it is recommended to use Chrome or Edge.
For more information about the D350 configurations, please refer to:
https://www.kiloview.com/en/support/docs/d350/
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Decoding and output
Add video source
In the lower left of the “Media”, click “Add”, and then select the “Source
Type” and configure the parameters in the pop-up dialog box, and click “OK” to
add the video source to the list.
Note
- The IP address of video source can be tested with a player such as VLC.
- If video source is from network, it is required to configured with a high buffer time for playback buffer until the video decoding output is smooth.
Preview
The added sources will be displayed in the “Video Source”, drag the source to
the upper “Source Preview” window to preview the source images and to
configure the output parameters.
Note
- It is recommended to use the latest version of Chrome and Edge for preview function.
- Preview in browser does not support video sources with B-frame and H.265.
- To preview, please use the service network IP address to login to the device.
- The “Source Preview” window is under “Image” mode by default, and the image refreshes every 3 seconds; if the CPU performance of your computer is well, you can click and switch to “Video” mode, and there will be smooth video.
Output
There are two output windows on the webpage. You can select SDI or HDMI to
decode and output the same or different content in the upper right corner of
the window.
Drag the video source into the output window, that is, output with the
selected SDI or HDMI interface.
Note
- The output resolution should be the resolution and frame rate that the receiving monitor can support.
- The audio is turned off by default, and it can be turned on by click the red speaker in the lower left corner of the output window.
- Multi-screen output needs to be configured by adding a layout, and supports up to 9 grids output.
Firmware Upgrading
Download upgrade firmware
Kiloview will provide the firmware of updating functions for D350, please
refer to:
https://www.kiloview.com/en/support/download/
Select “video decoders” > “D350”, find and download the latest firmware
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Upgrade firmware
Login to the web page of D350, click “Settings”>”Firmware Upgrade” to check if
there is any latest firmware available to download.
If yes, select the downloaded firmware and click “Firmware Upgrade”.
After a successful upload, it needs to reboot the device. After clicking “ok”,
the device will restart, please be patient.
Note
- Please not power off during the upgrade process, otherwise the device couldn’t work.
- Generally, this process can take 3-5 minutes to upgrade the device. If it’s still not completed after 5 minutes, please try refreshing webpage. If you still can’t access it, please try to contact technical support.
Restore factory settings
If the device cannot work normally after modified the parameters or forgot IP
configuration, please restore factory settings.
Two Easy Methods:
- If you can login to webpage, click “Settings>System settings>Restore factory settings” on the webpage.
- If you cannot login to webpage, press the RESET button for 5 seconds in the bottom of device.
Note: After restoring factory setting, below parameters will be turned to default value:
- Login password will be restored to “admin”.
- Your device will be restored to obtain a DHCP-assigned IP address by default and the failover address 192.168.1.168 will be bound to the device.
- All decoding parameters of video and audio will be restored to default value.
Others
To prolong the device life, please unplug the power and keep it properly if you do not use it for a long time.
CUSTOMER SUPPORT
Please Scan With browser.
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For more questions, please contact us via：
https://www.kiloview.com/en/support