KILOVIEW D350 H.265 4K Multi Channel Video Decoder User Guide

: June 9, 2024
: KILOVIEW

Table of Contents

Packing List
Device Interfaces
LED Indicators
Application
OLED Screen and Touch Button
Login to the device webpage
Decoding and output
- Preview
- Output
Firmware Upgrading
- Upgrade firmware
Restore factory settings
Others
CUSTOMER SUPPORT
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

KILOVIEW D350 H.265 4K Multi Channel Video Decoder User Guide

Packing List

(1) D350 ×1| (2) Power Supply ×1| (3) Warranty Card ×1| (4) Quick Start Guide ×1
---|---|---|---
Package Content | | |

Device Interfaces

SDI output
LINE OUT
HDMI output 1
HDMI output 2
Reset
1000M Ethernet Port 1
1000M Ethernet Port 2
Type-C Expansion Port
USB Expansion Port
Power Port
Working Indicator

LED Indicators

LED Indicators	Name	Color	Status
Power	Red	ON	Power connected
OFF	Power off or failure
Run	Green	ON	Working
OFF	Device is abnormal or not started

Application

Note

Please use the equipped power adapter to power the device. Other unqualified power supplies may damage the device.
D350 supports up to 9-channel decoding, HDMI and SDI output same or different contents.

OLED Screen and Touch Button

The D350 comes with an OLED screen and touch button.
Users can easily check the output interface, resolution, device IP address, real-time upstream and downstream network rates, or switch the display by touching the button. For more detailed information, please refer to the user manual

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Touch Button

With the OLED screen, users can check the IP address in real-time.
After powered on, you can switch the touch button to check the IP address of your connected network.
As shown below:

Login to the device webpage via the default IP address 192.168.1.168.
That is, enter http://192.168.1.168/ in the browser to access the web page.

Note

To login with the default address, make sure that the computer is configured under the same network segment (192.168.1., refers to numbers between 1-255 except 168)!
After changing the device IP address, please restore your computer network to the working network IP address.
If the D350 is connected to the network by Ethernet port 2, the default IP address is: 192.168.2.168!

The username and the password are admin by default.

Note

To ensure information security, it is recommended to change your password immediately after logging in for the first time!
Due to the browser compatibility issues, it is recommended to use Chrome or Edge.

For more information about the D350 configurations, please refer to:
https://www.kiloview.com/en/support/docs/d350/
Scan Me

Decoding and output

Add video source
In the lower left of the “Media”, click “Add”, and then select the “Source Type” and configure the parameters in the pop-up dialog box, and click “OK” to add the video source to the list.

Note

The IP address of video source can be tested with a player such as VLC.
If video source is from network, it is required to configured with a high buffer time for playback buffer until the video decoding output is smooth.

Preview

The added sources will be displayed in the “Video Source”, drag the source to the upper “Source Preview” window to preview the source images and to configure the output parameters.
Preview

Note

It is recommended to use the latest version of Chrome and Edge for preview function.
Preview in browser does not support video sources with B-frame and H.265.
To preview, please use the service network IP address to login to the device.
The “Source Preview” window is under “Image” mode by default, and the image refreshes every 3 seconds; if the CPU performance of your computer is well, you can click and switch to “Video” mode, and there will be smooth video.

Output

There are two output windows on the webpage. You can select SDI or HDMI to decode and output the same or different content in the upper right corner of the window.
Drag the video source into the output window, that is, output with the selected SDI or HDMI interface.
Output

Note

The output resolution should be the resolution and frame rate that the receiving monitor can support.
The audio is turned off by default, and it can be turned on by click the red speaker in the lower left corner of the output window.
Multi-screen output needs to be configured by adding a layout, and supports up to 9 grids output.

Firmware Upgrading

Download upgrade firmware

Kiloview will provide the firmware of updating functions for D350, please refer to:
https://www.kiloview.com/en/support/download/
Select “video decoders” > “D350”, find and download the latest firmware
Scan Me

Upgrade firmware

Login to the web page of D350, click “Settings”>”Firmware Upgrade” to check if there is any latest firmware available to download.
If yes, select the downloaded firmware and click “Firmware Upgrade”.
Firmware Upgrading

After a successful upload, it needs to reboot the device. After clicking “ok”, the device will restart, please be patient.
Firmware Upgrading

Note

Please not power off during the upgrade process, otherwise the device couldn’t work.
Generally, this process can take 3-5 minutes to upgrade the device. If it’s still not completed after 5 minutes, please try refreshing webpage. If you still can’t access it, please try to contact technical support.

Restore factory settings

If the device cannot work normally after modified the parameters or forgot IP configuration, please restore factory settings.
Two Easy Methods:

If you can login to webpage, click “Settings>System settings>Restore factory settings” on the webpage.
If you cannot login to webpage, press the RESET button for 5 seconds in the bottom of device.

Note: After restoring factory setting, below parameters will be turned to default value:

Login password will be restored to “admin”.
Your device will be restored to obtain a DHCP-assigned IP address by default and the failover address 192.168.1.168 will be bound to the device.
All decoding parameters of video and audio will be restored to default value.