KILOVIEW H5AI NDI Switcher Server Deployment User Guide

June 4, 2024
KILOVIEW

H5AI NDI Switcher Server Deployment

Leading solution provider of IP-based video transmission
Deployment and Notice
Kiloview NDI Switcher Server Deployment Guide
V1.0 version

NDI Switcher Deployment
CONTENTS
1 Kiloview NDI switcher server deployment ………………………………………………………………………1 1.1 Server environment preparation…………………………………………………………………………………1 1.1.1 Hardware environment…………………………………………………………………………………………….1 1.1.2 Software environment ……………………………………………………………………………………………..1 1.1.3 Network environment………………………………………………………………………………………………1 1.2 Login to server ……………………………………………………………………………………………………………..2 1.3 Deployment guide ……………………………………………………………………………………………………….3 1.4 Login authentications…………………………………………………………………………………………………..7
2 General Questions and Solutions………………………………………………………………………………………8 2.1 If there is an error message during the deployment process…………………………………..8 2.2 No response for a long time for the installation of the docker………………………………..8 2.3 Fail to pull image ………………………………………………………………………………………………………….9 2.4 NDI switcher could not be logged in normally………………………………………………………..10 2.5 How to set static IP address for NDI switcher ………………………………………………………….11

NDI Switcher Deployment

Note
To deploy the NDI switcher, you need to load the NDI switcher mirror locally. Please contact the sales staff at Kiloview or send an email to [email protected] to obtain the mirror.

1 Kiloview NDI switcher server deployment

1.1 Server environment preparation 1.1.1 Hardware environment

ProcessorHigh frequency CPU, such as E2288G, 12 Generation Core i5 12600K. Hard disk: 64G or higher. Memory: 4GB RAM or above 16G. Network card: one or more 10G or higher speed network card.

1.1.2 Software environment

Operation system: Linux64-bit operating systemUbuntu 18.04, 20.04.

1.1.3 Network environment

Internet application tools and image files. LAN Bandwidth: 10 Gigabit networks.

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1.2 Login to server

NDI Switcher Deployment

You can use remote terminal software to login to the server, Xshell or PuTTy is recommended.

Xshell download websitehttps://www.netsarang.com/zh/xshell-download/ PuTTy download websitehttps://www.chiark.greenend.org.uk/~sgtatham/putty/latest.html

  1. After installing Xshell, enter IP address of the server in the new session and use SSH protocol to communicate. The default port is 22, click “Ok” after input completed.

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NDI Switcher Deployment
2) Enter the user name and password in the pop-up dialog box. Ordinary users need sudo to obtain management right or log in as root user. The deployment process in the following is completed by root user. You can enter “sudo su-” in command window to switch to the root user.
1.3 Deployment guide
Step 1: Install container. Enter “curl -fsSL https://get.docker.com | bash” in the terminal window.

Step 2: Install NDI discovery tool. Enter “apt install avahi-daemon” in the terminal window.

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NDI Switcher Deployment

Enter Y behind “Do you want to continue?[Y/n]”. Waiting for the installation completed. Step 3: Install netdata to obtain CPU, network datasheet, etc. Enter “docker run -d –name status –restart=always -v /var/run/docker.sock:/var/run/docker.sock:ro –pid host –network host -e GLANCES_OPT=”-w” nicolargo/glances” in the terminal window.

Step 4: Upload NDI switcher image to the server 1Upload NDI switcher image from personal computer to server.
Note NDI switcher image need to be uploaded to Liunx system from NDI local personal computer, which is required to transfer files by a file transfer tool. Deployers can use xftp files transferring tool that comes with the Xhell or other file transfer tool, such as SecureCRT.

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Step 1: Click file transfer icon in the Xhell.

NDI Switcher Deployment

Step 2: Drag NDI switcher image file in your computer from left window to the right window, to finish files transferring from local PC to server. (Please contact Kiloview sales or mail to [email protected] with NDI switcher image documents).

(2) Load NDI switcher image in the server docker load -i trial_ndimatrix.tar

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NDI Switcher Deployment
Note If the location of the NDI image file is not in the current directory, you need to specify the folder where NDI image file is located. For example: If the directory where NDI image file is located as /home/kiloview, then the NDI image file loading command is “docker load -i /home/kiloview/trial_ndimatrix.tar”

Step 4: Run container docker run -d -v /home/data:/data/configs -v /var/run /avahi-daemon:/var/run/avahi-daemon v /var/run/dbus:/var/run/dbus –restart=always –name kv_ndimatrix –network host -privileged=true kiloview/trial_ndimatrix:latest

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NDI Switcher Deployment
Note: The last image name in the above command (like trial ndimatrix in the below picture) must be the same as the name behind the loaded image at the top of the command line.
1.4 Login authentications
Enter “IP address of server:81″in the browser (Google is recommended), press enter to display the login interface of the NDI switcher. The default user name and password are admin.

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NDI Switcher Deployment
2 General Questions and Solutions
2.1 If there is an error message during the deployment process.
Solution: Please check the version of your operation system, currently it only supports Linux64-bit operating system Ubuntu 18.04+ / Debian 9+ 1Check linux digits: getconf LONG_BIT
2Check the version number of the linux: cat /proc/version

2.2 No response for a long time for the installation of the docker.
Solution: The process of the installation is relatively slow, please wait patiently. You can use command “docker version” to check and confirm whether the installation is successful.

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NDI Switcher Deployment

2.3 Fail to pull image

Solution: To pull the image, you need to get the image file by the internet. If the network delay is high or you cannot connect to the internet, kindly check whether the network is smooth by ping an external website.

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NDI Switcher Deployment
2.4 NDI switcher could not be logged in normally
Solution: Check the server whether it could start normally. “win+R”to open command prompt window -> “cmd” -> “ping server ip”. (1) If it is able to ping the server IP, please check via below command.

<1>Check the status of running docker: systemctl status docker

If docker could not start normally, start docker: systemctl start docker

<2>Check the status of running container: docker ps -a

If container runs abnormally, execute below command to delete container and image, then redeploy as deployment guide. Stop all containersdocker stop $(docker ps -aq) Delete all containersdocker rm $(docker ps -aq) Delete all imagesdocker rmi $(docker images -q)

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NDI Switcher Deployment
2If it is unable to ping the server IP, please check as below instruction. <1> Check whether maintenance PC and server run normally or not and whether LAN port light
flashes normally or not. <2> The server IP maybe already changed, directly connect server”win+R” -> “cmd” -> “ifconfig”, and apply changed IP address: 81 to visit.
2.5 How to set static IP address for NDI switcher
Solution: The ways of setting static IP address may be different as different operation system. Configuration ways in below applies to ubuntu 20.04 version. sudo vi /etc/netplan/00-installer-config.yaml

Note: 1 The Internet configuration file name for different minor versions may be different, as “00-installer-config.yaml” files name is different, enter netplan file via cd /etc/netplan, search Internet configuration file, enter corresponding Internet configuration files by vi command. 2 Press “i” to access the file editing mode. 3 After inputting, enter “ESC”, and then enter”:wq”save the file and exit.

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NDI Switcher Deployment
4 If you make a mistake input and don’t want to save the file, press “ESC” and input “:q!”, exit without saving files.

2.6 It shows “no such file or directory” error during command execution.

Solution:

When you copy the command from the file, it may include the form character and cause the

command to change. When you encounter this, please execute the command manually.

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NDI Switcher Deployment

For more questions, please contact us via https://www.kiloview.com/en/support
KILOVIEW Electronics CO., LTD. Tel86-18573192787 [email protected] Webwww.kiloview.com/en
Address: B4-106/109, Jiahua Intelligence Valley Industrial Park, 877 Huijin Road, Yuhua District, Changsha City, Hunan Province, China.

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References

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