GYRATION Cyberview3000 Smart Video Doorbell Kit User Manual

GYRATION Cyberview3000 Smart Video Doorbell Kit

Packing list

1. Doorbell*1
2. Mounting bracket*3
3. Use instructions*1
4. USB power cord*1
5. Installation screw kit (Spare and expansion plugs)*1
6. 3M Adhesive for flat support*1
7. Removal Pin*1
8. Installation wire kit*1
9. Wiring cap (optional)*1
10. Indoor chime kit*1

Product appearance

Exploded views of functional interface on both left and right sides without flat support

Quick Start

• The smart doorbell supports both wireless battery power supply and wired power supply.

Download and install the app

The doorbell can be connected and operated via smart phones running on both Android and iOS platforms. For your best experience, please scan the QR code below, download and install the App and follow the instructions to complete user registration.

 |
---|---

Scan the QR code or go to the link to download and install the app: https://www.cyberviewplus.com/download/

Adding the doorbell

Login to the app and follow the instructions to connect Wi-Fi and add the doorbell (please keep the doorbell close to the router when it is configured).

Power on/off and network configuration

The power button can control the doorbell on/off function or enter the network configuration mode. You need to first remove the doorbell from the bracket before the button can be pressed.

• Installation and use of the device must be in strict accordance with your local electrical safety regulations.
• Use a UL certified power supply that meets LPS requirements if an adapter is used.
• Use the recommended cord set (power cord) in accordance with the specified ratings.

Connecting the chime

1. Connecting the doorbell chime with a charger
   The power button can control the doorbell on/off function or enter the network configuration mode. You need to first remove the doorbell from the bracket before the button can be pressed. Connect the doorbell chime to the power supply of 5V/1A~ 5V/2A, and the doorbell chime will ring once.

2. Bringing your doorbell close to the chime
   Move the doorbell within 2 meters of the doorbell Chime, so that the doorbell and the doorbell chime can be paired stably.

3. Putting the doorbell chime into sync state
   Press and hold the “SYNC” button on the side of the doorbell chime until the indicator light flashes.

4. Synchronizing the doorbell with the chime
   Press and hold the doorbell button for 6 seconds, the doorbell will ring twice, send a connection signal, and the doorbell chime will ring.
   

5. Connection Successful
   Press the doorbell button for testing. When a chime rings, it indicates that the connection is successful.

Doorbell binding

1. Click the “Add Now” button in the app, press and hold the doorbell switch button for 3 seconds to turn on the doorbell, and the app will automatically search for devices that are on and not bound. Select the device you want to bind in the search results for the next step.

2. For users who need to be shared with, click “+” on the homepage and select “Add Friend’s Device” to enter the scan code page.
   
   To ensure a long-distance connection, the doorbell only supports a 2.4 GHz Wi- Fi network with stronger wall penetration capability and does not support Wi- Fi with enterprise-level authentication. Please make sure that your Wi-Fi meets the requirements.

3. After a while, the doorbell will play a sound indicating that the connection is successful. At this point, please set a name for the doorbell on the app and select the location where you want to place the doorbell. Click Finish to complete the pairing.

Possible problems with binding:

• When you hear the “Password error”, please check whether the Wi-Fi password you entered in the App is correct.
• When you hear the “Authentication method error”, please make sure that your Wi-Fi network is not in an enterprise-level network connection mode, as the doorbell only supports networks with a security level below WPA-2.
• When you hear the “AP does not exist”, please check if you have selected or entered the correct Wi-Fi name. Please place the doorbell near the Wi-Fi router and make sure the router is powered on. Also, please note that 5 GHz Wi-Fi cannot be searched by the doorbell either.
• When you hear the “IP acquisition timeout”, it means that you have too many devices connected to the router and to connect more devices, please delete some infrequently used devices or reboot the router to clear the unconnected doorbell whose lease has expired, and you may need to contact the router administrator.
• When you hear the “Server connection failed”, please check if your router is properly connected to the external network. This is usually the case when your home network is disconnected or the router you choose is a server on the LAN. Please make sure the network connection is normal, and try to connect again by temporarily turning off the firewall.

You can use this feature when you need to use the doorbell with other family members or friends. Only the admin user who has bound the doorbell for the first time can share and set up the doorbell, while other members can only view the live video or video playback feature of the doorbell.

1. For admin user of the doorbell, find the doorbell you wish to share on the app homepage or doorbell settings screen, then click the share button and enter the Share page. Click “Device Sharing” to generate a shared QR code.
2. For users who need to be shared with, click “+” on the homepage and select “Add Friend’s Device” to enter the scan code page.
3. After the shared user successfully scans the QR code on the admin user’s mobile phone, the admin user will receive a confirmation notification, then click “Accept” to complete the doorbell sharing

Installation

Retrofitting installation (optional)

Your doorbell comes with a built-in battery pack, and it also works with the existing 8V~24V AC hardwire power source. It enables you to make use of your legacy doorbell wiring for retrofitting installation.

• Use a multimeter to test the voltage.
• Check if the voltage is printed on the transformer that supplies power to your existing doorbell.

To replace your existing doorbell, please follow below installation steps:

1. Shut off the master circuit breaker in your house.
   Failure to turn off your power might result in serious injury

2. Select a location for your video doorbell.
   Determine the mounting position of the doorbell. Check if you can reuse the existing holes on the wall, if you don’t want to drill new holes to mount your video doorbell.
   It is suggested to mount the doorbell at least 4 feet (120 cm) above the ground for the optimal angle of view and best motion detection performance.
   
   
   The doorbell, indoor unit, and router need to be as close as possible (to avoid networking failure due to distance)
   The doorbell should be installed on non-metallic porches and walls (to avoid signal shielding) or affixed to the wall on the door side.

3. If installing on stucco, brick, or concrete, mark 2 drill holes using the doorbell bracket as a template. Then, use a1/4” masonry drill bit to drill holes in your wall, and insert the included anchors. (If you’re installing on a wood surface, skip this step.)
   
   

Wireless installation

1. Release the bracket from the doorbell with the provided tool.
   

2. Mark the screw holes and mount the bracket on your wall with screws
   

3. Adhesive tape is provided to mount the bracket on flat surfaces. (Optional）
   
   When mounting the doorbell with 3M adhesive pad, in order to improve the adhesive pad’s adhesive effect, please wipe the mounting location to ensure that there is no dirt and dust. when the 3M adhesive pad is attached to the wall, you need to press evenly up and down to ensure that the adhesive pad is fully activated.

4. Attach the doorbell to the fixed mounting bracket.

5. All set! Press the doorbell button to run a test.
   

Charging your doorbell

Before the doorbell installation, please charge your doorbell. During the charging process, the yellow indicator light of the  doorbell is always on, and then it will become solid green when the charging is completed. It may take about 10 hours to fully charge the doorbell.

• Compatible charger not included
• USB compatible mobile phone charger (DC 5V 1A~2A)

Install at an angle (optional)

You can purchase the following angled brackets to point your doorbell to a specific view angle.

Installation steps

1. If you have an existing doorbell, please remove it
2. Mark the screw holes and mount the angle bracket on your wall with screws.
3. Mark the screw holes and mount the plane bracket on the angle bracket with screws.
4. After fixing the screws, the installation is completed.

Detach and alarm

1. Anti-theft Tamper Alarm
   You can also enable the anti-theft alarm in doorbell settings.

2. Tamper Alarm On
   With the tamper alarm on, your doorbell detects dismounting activities with the magnet on its back, and then a 30-second siren alarm will be triggered. Meanwhile, video recording will start, and an alarm notification will be pushed to the owner’s app account.

3. Tamper Alarm Off You can disable the tamper alarm in doorbell settings, and detach the doorbell without triggering any alarm for battery recharge or regular maintenance.

Product specifications

LED indicator explanation

Video doorbell specifications

Wireless chime specifications

Firmware upgrade

When you connect your camera through the App, it will prompt you if the latest firmware is available. You can also manually check the firmware upgrade in the settings of the App.

Please make sure that your camera is fully charged or connected to the power adapter before upgrading the firmware, please do not cut off the power supply during the upgrading

FCC warning

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. this device may not cause harmful interference.
2. this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

To maintain compliance with FCC’ s RF Exposure guidelines, this equipment should be installed and operated with minimum distance between 20cm the radiator your body: Use only the supplied antenna.

FAQ and troubleshooting

Q: Does the doorbell glow red when using its night vision?
A: It has built-in infrared light beads. Only a faint red light can be seen under the night vision mode, and the camera is still clear in a dark environment.

Q: What are the requirements for Wi-Fi?
A: Please use a 2.4 GHz wireless network. The doorbell does not support the 5 GHz wireless network. Meanwhile, please set the Wi-Fi authentication method to a security method below wpa2-psk, which requires a password.

Q: How far away from the router should the doorbell be placed?
A: It has been tested that the Wi-Fi connection distance is up to 150 meters in an open environment. The actual situation depends on the Wi-Fi signal strength and the surrounding environment (too thick walls, electromagnetic wave doorbells, and large metal objects can interfere with the Wi-Fi signal). If the doorbell connection signal is weak or unstable, please place the doorbell as close to the router as possible.

Q: How can I review videos in a quick and categorized way?
A: Click the icon on the top left corner of the “Library” screen to set filtering conditions, check the conditions and save them to quickly review the video playback by category.

Q: What should I do when the doorbell acts abnormally?
A: After taking the doorbell off the bracket, press and hold the power button for 3 seconds to reboot it. If it doesn’t respond, you can reset the doorbell by poking the reset hole with a pin.

Disclaimer and Safety Warnings

Copyright Statement
No part of this manual may be copied, reproduced, translated or distributed in any form by any means without prior content in writing from our company (referred to as us hereafter).
The product described in this manual may contain proprietary software owned by our company and its possible licensors. Unless permitted, no one is allowed to copy, distribute, modify, abstract, decompile, disassemble, decrypt, reverse engineer, rent, transfer, or sublicense the software in any form by any means.
Export Compliance Statement
Our company complies with applicable export control laws and regulations worldwide, including that of the People’s
Republic of China and the United States, and abides by relevant regulations relating to the export, re-export and transfer of hardware, software and technology. Regarding the product described in this manual, our company asks you to fully understand and strictly abide by the applicable export laws and regulations worldwide.

Privacy Protection Reminder
Our company complies with appropriate privacy protection laws and is committed to protecting user privacy. You may want to read our full privacy policy at our website and get to know the ways we process your personal information.
Please be aware, using the product described in this manual may involve the collection of personal information such as face, fingerprint, license plate number, email, phone number, GPS. Please abide by your local laws and regulations while using the product.

Power Requirements

• Installation and use of the device must be in strict accordance with your local electrical safety regulations.
• Use a UL certified power supply that meets LPS requirements if an adapter is used.
• Use the recommended cord set (power cord) in accordance with the specified ratings.
• Only use the power adapter supplied with your device.
• Use a mains socket outlet with a protective earthing (grounding) connection.
• Ground your device properly if the device is intended to be grounded.
• Battery Use Caution
• When battery is used, avoid.
• High or low extreme temperatures during use, storage and transportation.
• Extremely low air pressure, or low air pressure at high altitude.

Battery replacement.

• Use the battery properly. Improper use of the battery such as the following may cause risks of fire, explosion or leakage of flammable liquid or gas.
• Replace battery with an incorrect type.
• Dispose of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery.
• Dispose the used battery according to your or the battery manufacturer’s instructions.

References

• cyberviewplus.com/download/

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>