Sony KD-55X89J 4K UHD Smart Television User Guide

Sony KD-55X89J 4K UHD Smart Television

About Manuals

This TV comes with the following manuals. Please retain the manuals for future reference.

Setup Guide

• TV installation and setup.

Reference Guide (this manual) / Safety Documentation

• Safety information, remote control, troubleshooting, wall-mount installation, specification, etc.

Help Guide (On-screen Manual)

• Settings, functions, Internet connection, troubleshooting, etc.
• To open it, press the HELP button on the remote control and select Help Guide.
• You can refer to the Help Guide with your smartphone https://rd1.sony.net/help/tv/iaep1/h_aep/

Setting menus are subject to change without notice.

IMPORTANT

Read the End User Software Licence Agreement before using your Sony product. Using your product indicates your acceptance of the End User Software Licence Agreement. The software license agreement between you and Sony is available online at Sony’s website (https://www.sony.net/tv-software- licenses/) or on your product screen. Press (Quick Settings) on the remote control and select [Settings] [System]   [About] [Legal information] [Notices and licenses].

Note

• Before operating the TV, please read the “Safety Information”.
• Read the supplied safety documentation for additional safety information.
• Images and illustrations used in the Setup Guide and this manual are for reference only and may differ from the actual product.
• The “x”/“xx” that appears in the model name corresponds to a numeric digit, related to design, color, or TV system.

Location of the identification label

• Labels for the TV Model No., Production Date (year/month)* and Power Supply ratings are located on the rear of the TV or package.
• Only on limited region/country/TV model.

IMORTANT NOTICE

Notice for Radio Equipment
Hereby, Sony Corporation declares that the radio equipment types KD-85X85J, KD-75X89J, KD-75X85J, KD-65X89J, KD-65X85J, KD-55X89J, KD-55X85J, KD-50X89J, KD-50X85J, KD-43X89J, KD-43X85J are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:  https://compliance.sony.eu

Safety Information

Installation/Set-up
Install and use the TV set in accordance with the instructions below in order to avoid any risk of fire, electric shock or damage, and/or injuries.

Installation

• The TV set should be installed near an easily accessible mains socket.
• Place the TV set on a stable, level surface to prevent it from falling over and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked over.
• Install the TV so that the TV’s Table-Top Stand does not protrude out from the TV stand (not supplied). If the Table-Top Stand protrudes out from the TV stand, it may cause the TV set to topple over, fall down, and cause personal injury or damage to the TV.

Transporting

• Before transporting the TV set, disconnect all cables.
• Two or more people (three or more people for KD-85X8xJ / 85X8xTJ) are needed to transport a large TV set.
• When transporting the TV set by hand, hold it as shown below. Do not put stress on the LCD panel and the frame around the screen.
• When lifting or moving the TV set, hold it firmly from the bottom.

KD-85X8xJ / 85X8xTJ

KD-75X8xJ / 75X8xTJ / 65X8xJ / 65X8xTJ / 55X8xJ / 55X8xTJ / 50X8xJ / 50X8xTJ / 43X8xJ / 43X8xTJ

• When transporting the TV set, do not subject it to jolts or excessive vibration.
• When transporting the TV set for repairs or when moving, pack it using the original carton and packing material.

Topple prevention

Remote Control and TV

The remote control shape, layout, availability, and function of remote control buttons may vary depending on your region/country/TV model/TV settings.

(Microphone) / (Google Assistant)

Use Google Assistant12 or voice search*2. For hints on how to control your TV, press the microphone button on the remote control and say “voice hints”. On-screen menu navigation and selection.

TV: Display the TV channel list or switch to input (Power)

Number buttons

• / (Info/Text reveal): Display information.
• (Text): Display text information.
• YouTube / NETFLIX / Disney+ / Prime Video / Colour buttons
• GUIDE/ : Display the digital program guide of TV or TV box*3.
• REC LIST: Display the Rec list of USB HDD4/DVR3.
• (Input select): Display and select the input source, etc.
• (Quick settings): Display Quick Settings.
• BACK/
• HOME
• +/-(Volume)
• (Jump)
• *(Mute)5**
• CH +/–: Select the channel, or next/previous page.

AUDIO: Select the sound of a multilingual source or dual sound (depending on the program source).
Subtitle setting
HELP: Display the Help menu.
REC: Record the currently viewed program on USB HDD4/DVR3.
EXIT

Power
Remote Control sensor / Light sensor / LED

1. Only on limited regions/countries/TV models/languages.
2. Google Assistant or voice search requires an Internet connection.
3. [TV box setup] setting is required.
4. Not available in Italy.
5. Accessibility shortcut is available by pressing and holding (Mute).

Installing the TV to the Wall
Using the optional Wall-Mount Bracket (SU-WL850 or SU-WL450)* (not supplied)

To Customers:
For product protection and safety reasons, Sony strongly recommends that the installation of your TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance, and examination of this product. Wall-Mount Bracket Installation Information For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the product page for your TV model. https://www.sony.eu/support

• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.
• Sony is not liable for any damage or injury caused by mishandling or improper installation.
• Only qualified service personnel should carry out wall-mount installations.
• For safety reasons, it is strongly recommended that you use Sony accessories, including:
  • Wall-Mount Bracket SU-WL850
  • Wall-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the Wall-Mount Bracket when attaching the Wall-Mount Bracket to the TV set. The supplied screws are designed as indicated by the illustration when measured from the attaching surface of the Wall-Mount Bracket.
  The diameter and length of the screws differ depending on the Wall-Mount Bracket model. Use of screws other than those supplied may result in internal damage to the TV set or cause it to fall, etc.

• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.
• Only on limited region/country/TV model.

Troubleshooting

For general troubleshooting for issues like a black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.

1. Restart your TV by pressing the power button on the remote control for about five seconds. The TV will restart. If the TV does not recover, try unplugging the mains lead then press the power button on the TV and release it. Wait for two minutes, and plug in the main lead. Or, press the power button on the TV for about 40 seconds until the TV turns off.
2. Refer to the Help menu by pressing HELP on the remote control.
3. Connect your TV to the Internet and perform a software update. Sony recommends you keep your TV software updated. Software updates provide new features and performance improvements.
4. Visit the Sony support website (information is provided at the end of this manual).

When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.

It takes time to initialize the system. Wait for about one minute, then operate it again.

The remote control does not function.

• Replace the batteries.  The parental lock password has been forgotten.
• Enter 9999 for the PIN and enter the new PIN.

Specifications

System

• Panel system: LCD (Liquid Crystal Display) Panel, LED Backlight
• TV system: Depend on your country/area selection/TV model
• Analogue: B/G, D/K, I
• Digital: DVB-T/DVB-C/DVB-T2
• Satellite: DVB-S/DVB-S2
• Color system: PAL/SECAM/NTSC3.58 (Video only)/NTSC4.43 (Video only)
• Channel coverage: Depends on your country/area selection/TV model
• Analogue: UHF/VHF/Cable
• Digital: UHF/VHF/Cable
• Satellite: IF Frequency 950-2150 MHz
• Sound output: 10 W + 10 W
• Wireless technology: Protocol IEEE 802.11a/b/g/n/ac Bluetooth® Version 4.2 Frequency band(s)

Wireless LAN (TV)
2400-2483.5 MHz| < 20.0 dBm
5150-5250 MHz| < 23.0 dBm
5250-5350 MHz| < 20.0 dBm
5470-5725 MHz| < 20.0 dBm
5725-5850 MHz| < 13.9 dBm
Bluetooth® (TV)
2400-2483.5 MHz| < 10.0 dBm
Bluetooth® (Remote control)
2400-2483.5 MHz| < 10.0 dBm

Input/Output jacks

1. Antenna (aerial)/cable
   • 75-ohm external terminal for VHF/UHF Satellite antenna
2. Female F Type Connector, 75 ohms
   • DiSEqC 1.0, LNB 13 V/18 V & 22 kHz tone, Single Cable Distribution EN50494.

• /  AV IN
• Video/Audio input (mini jack)

1. HDMI IN 1/2/3/4 (HDCP 2.3-compatible) Video:
   • 4096 × 2160p (50, 60 Hz)12, 4096 × 2160p
   • (24 Hz)1, 3840 × 2160p (50, 60 Hz)2,
   • 3840 × 2160p (24, 25, 30 Hz), 1080p (30, 50,
   • 60, 100, 120 Hz), 1080/24p, 1080i (50, 60 Hz),
   • 720p (30, 50, 60 Hz), 720/24p, 576p, 480p,
2. *PC Formats3**
   • 3840 × 2160p (100, 120 Hz)24
3. Audio:
   • In eARC (Enhanced Audio Return Channel) mode
   • Refer to the online Help Guide for details.
4. Except for the eARC mode
   • 5.1 channel linear PCM: 32/44.1/48/88.2/ 96/176.4/192 kHz 16/20/24 bits, Dolby Audio, Dolby Atmos, DTS eARC/ARC (Enhanced Audio Return Channel/ Audio Return Channel) (HDMI IN 3 only)*5
5. In eARC mode
   • Refer to the online Help Guide for details.
6. In ARC mode
   • Two-channel linear PCM: 48 kHz 16 bits, Dolby Audio, Dolby Atmos, DTS
7. DIGITAL AUDIO OUT (OPTICAL)
   • Digital optical jack (Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, DTS)
8. Stereo mini jack
   • Headphone
9. *1, 2 HDD REC6**
   • USB device port ( 2 USB HDD devices for REC feature)
   • USB port 1 supports High-Speed USB (USB 2.0)
   • USB port 2 supports Super Speed USB (USB 3.1 Gen 1)
   • CAM (Conditional Access Module) slot LAN 10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.)

Power, Product Fiche and others

Power requirements

• 220 V – 240 V AC, 50 Hz

*Energy Efficiency Class7 Z(Except Egypt)**

• KD-85X8xJ / 85X8xTJ / 65X8xJ / 65X8xTJ /
• 55X8xJ / 55X8xTJ / 50X8xTJ: A
• KD-75X8xTJ / 43X8xJ / 43X8xTJ: B

(For Egypt only)

• KD-85X85TJ / 75X85TJ / 65X85TJ / 55X85TJ / 50X85TJ: D

Screen size (measured diagonally) (Approx.)(Except Egypt)

• KD-85X8xJ / 85X8xTJ: 214.8 cm / 85 inches
• KD-75X8xJ / 75X8xTJ: 189.3 cm / 75 inches
• KD-65X8xJ / 65X8xTJ: 163.9 cm / 65 inches
• KD‐55X8xJ / 55X8xTJ: 138.8 cm / 55 inches
• KD‐50X8xJ / 50X8xTJ: 125.7 cm / 50 inches
• KD‐43X8xJ / 43X8xTJ: 108.0 cm / 43 inches

(For Egypt only)

• KD-85X85TJ: 85 inches / 214.8 cm
• KD-75X85TJ: 75 inches / 189.3 cm
• KD-65X85TJ: 65 inches / 163.9 cm
• KD‐55X85TJ: 55 inches / 138.8 cm
• KD‐50X85TJ: 50 inches / 125.7 cm

*Power consumption7 In [Standard] mode (Except Egypt)**

• KD-85X8xJ / 85X8xTJ: 236 W
• KD-75X8xTJ: 226 W
• KD-65X8xJ / 65X8xTJ: 145 W
• KD-55X8xJ / 55X8xTJ: 116 W
• KD-50X8xTJ: 95 W
• KD-43X8xJ / 43X8xTJ: 76 W

(For Egypt only)

• KD-85X85TJ: 233.9 W
• KD-75X85TJ: 226.7 W
• KD-65X85TJ: 142.4 W
• KD-55X85TJ: 115.1 W
• KD-50X85TJ: 95.3 W

Annual energy consumption7 (Except Egypt)8

• KD-85X8xJ / 85X8xTJ: 327 kWh per year

• KD-75X8xTJ: 313 kWh per year

• KD-65X8xJ / 65X8xTJ: 201 kWh per year
  KD-55X8xJ / 55X8xTJ: 161 kWh per year

• KD-50X8xTJ: 132 kWh per year

• KD-43X8xJ / 43X8xTJ: 105 kWh per year

*(For Egypt only)9**

• KD-85X85TJ: 649 kWh per year
• KD-75X85TJ: 629 kWh per year
• KD-65X85TJ: 396 kWh per year
• KD-55X85TJ: 320 kWh per year
• KD-50X85TJ: 265 kWh per year

*Standby power consumption71011**

• 0.50 W (25 W in software/EPG update mode)

Display resolution (horizontal × vertical) (pixels)

• 3840 × 2160

Output rating

• 500 mA (for USB 1), 900 mA (for USB 2)

Dimensions (Approx.) (w × h × d) (cm)

with Table‐Top Stand

• KD-85X85J / 85X85TJ: 189.9 × 117.6 × 45.6
• KD-75X89J: 167.5 × 103.4 × 41.5
• KD-75X85J / 75X85TJ: 167.5 × 104.0 × 41.0
• KD-65X89J: 145.2 × 90.3 × 35.4
• KD-65X85J / 65X85TJ: 145.2 × 90.5 × 33.8
• KD-55X89J: 123.3 × 78.3 × 32.4
• KD-55X85J / 55X85TJ: 123.3 × 78.4 × 33.8
• KD-50X89J: 111.9 × 71.3 × 29.6
• KD-50X85J / 50X85TJ: 111.9 × 71.5 × 28.6
• KD-43X89J: 96.4 × 62.6 × 29.6
• KD-43X85J / 43X85TJ: 96.4 × 62.8 × 28.6

without Table-Top Stand

• KD‐85X8xJ / 85X8xTJ: 189.9 × 108.9 × 7.1
• KD‐75X8xJ / 75X8xTJ: 167.5 × 96.2 × 7.3
• KD‐65X8xJ / 65X8xTJ: 145.2 × 83.4 × 7.2
• KD‐55X8xJ / 55X8xTJ: 123.3 × 71.1 × 7.2
• KD‐50X8xJ / 50X8xTJ: 111.9 × 64.9 × 7.0
• KD‐43X8xJ / 43X8xTJ: 96.4 × 56.3 × 6.9

Stand width (Approx.) (cm)

Standard position:

• KD-85X85J / 85X85TJ: 153.2
• KD-75X89J: 167.4
• KD-75X85J / 75X85TJ: 133.0
• KD-65X89J: 145.0
• KD-65X85J / 65X85TJ: 120.8
• KD-55X89J: 123.0
• KD-55X85J / 55X85TJ: 106.1
• KD-50X89J: 111.7
• KD-50X85J / 50X85TJ: 66.5
• KD-43X89J: 96.2
• KD-43X85J / 43X85TJ: 66.5

Narrow position:

• KD-85X85J / 85X85TJ: 66.0
• KD-75X89J: 108.2
• KD-75X85J / 75X85TJ: 55.9
• KD-65X89J: 89.9
• KD-65X85J / 65X85TJ: 46.0
• KD-55X89J: 82.1
• KD-55X85J: 45.8

Mass (Approx.) (kg) with Table‐Top Stand

• KD-85X85J / 85X85TJ: 46
• KD-75X89J: 34.7
• KD-75X85J / 75X85TJ: 33.8
• KD-65X89J: 23.8
• KD-65X85J / 65X85TJ: 23
• KD-55X89J: 18.1
• KD-55X85J / 55X85TJ: 17.7
• KD-50X89J: 13.9
• KD-50X85J / 50X85TJ: 13.3
• KD-43X89J: 11.2
• KD-43X85J / 43X85TJ: 10.7

without Table-Top Stand

• KD‐85X8xJ / 85X8xTJ: 44.5
• KD‐75X8xJ / 75X8xTJ: 32.6
• KD‐65X8xJ / 65X8xTJ: 22.1
• KD‐55X8xJ / 55X8xTJ: 16.8
• KD‐50X8xJ / 50X8xTJ: 12.7
• KD‐43X8xJ / 43X8xTJ: 10.2

Others

Optional accessories

• Wall-Mount Bracket: SU-WL850 (KD-75X8xJ / 75X8xTJ / 65X8xJ / 65X8xTJ / 55X8xJ / 55X8xTJ only)
• Wall-Mount Bracket: SU-WL450
• Operating temperature: 0 ºC – 40 ºC
• Operating humidity: 10 % – 80 % RH (non-condensing)

1. When 4096 × 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set the [Wide mode] setting to [Full 1] or [Full 2].
2. Refer to the on-screen menu to set [HDMI signal format].
3. Refer to the online Help Guide for details.
4. HDMI IN 3 & 4 only. Use the Ultra High-Speed HDMI Cable to connect.
5. Connect your audio system to the HDMI IN 3 to route TV audio to your audio system.
6. Function not available in Italy.
7. This information is for the EU and other countries whose relevant regulation is based on EU energy labeling regulation.
8. Energy consumption in kWh per year, based on the power consumption of the television operating 4 hours per day for 365 days. The actual energy consumption will depend on how the television is used.
9. Energy consumption in kWh per year, based on the power consumption of the television operating 8 hours per day for 365 days. The actual energy consumption will depend on how the television is used.
10. Specified standby power is reached after the TV finishes necessary internal processes.
11. Standby power consumption will increase when your TV is connected to the network.

Note

• Optional accessories availability depends on countries/region/TV model/stock.
• Design and specifications are subject to change without notice.
• Subscriptions for services and applications may be required and additional terms, conditions, and/or charges may apply when using Google Assistant.
• The product fiche in this manual is for COMMISSION DELEGATED REGULATION (EU) 1062/2010. Refer to its website for (EU) 2019/2013 information.

Notes on Digital TV function

• Digital TV (DVB terrestrial, satellite, and cable), interactive services, and network functions may not be available in all countries or areas. Some functions might not be enabled or might not operate correctly with some providers and network environments. Some TV service providers may charge a fee for their services.
• This TV supports digital broadcasting using MPEG-2, H.264/MPEG-4 AVC, and H.265/HEVC codecs, but compatibility with all operator/ service signals, which may change over time, cannot be guaranteed.

Trademark information

• The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
• Dolby, Dolby Vision, Dolby Atmos, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 1992-2020 Dolby Laboratories. All rights reserved.
• Gracenote, the Gracenote logo, and the logotype, the “Powered by Gracenote” logo are either registered trademarks or trademarks of Gracenote, Inc. in the United States and/or other countries.
• Google TV and related logos are trademarks of

Google LLC.

• For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, Digital Surround, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2020 DTS, Inc. ALL RIGHTS RESERVED.
• Netflix is a registered trademark of Netflix, Inc.
• DiSEqC™ is a trademark of EUTELSAT. This TV supports DiSEqC 1.0. This TV is not intended for controlling motorized antennas.
• TUXERA is a registered trademark of Tuxera Inc. in the US and other countries.
• All other trademarks are the property of their respective owners.

Product registration number

(COMMISSION DELEGATED REGULATION (EU) 2019/2013)

• KD-85X85J (436516), KD-75X89J (436514),
• KD-75X85J (436475), KD-65X89J (454679),
• KD-65X85J (454669), KD-55X89J (454665),
• KD-55X85J (454658), KD-50X89J (454653),
• KD-50X85J (454646), KD-43X89J (454643),
• KD-43X85J (454633).

FAQ’s

What makes Sony so unique?****

One of the best models the Sony brand has to offer is the new KD-55X89J. It uses full array LED panels and has various screen sizes. Moreover, it works with HDR10 and Dolby Vision to deliver vivid colours, great contrast, and crystal-clear pictures.

What HDMI port should I use for Sony 4K?****

You’re right; the HDMI 2 and 3 connections support 4K. Use the HDMI 1-ARC port for external audio.

What are the ideal Sony x80j settings?****

Because it is the most accurate out of the box and provides for the greatest flexibility, we advise selecting “Custom”. We advise keeping Black Level at 50, Gamma at 0, and Contrast at 90. Black Adjust and Advanced Contrast Enhancer were disabled for our calibration, however, you should enable or disable them as you see fit.

The Sony 4K resolution is what?****

The resolution of a 4K image is approximately 8,290,000 pixels, which is four times that of a full HD image (2K). It achieves high-definition picture quality down to the tiniest details and replicates realistic details and textures, even when viewed on a huge screen.

How long is the lifespan of a smart TV from Sony?****

At maximum or nearly maximum brightness, an LED has an average lifespan of 40,000 to 60,000 hours or around 4.5 to 6.8 years.

Why does the Sony Bravia abruptly go off?****

Make sure the AC power cord is plugged in correctly. Make sure the power cord is securely plugged into the TV’s back if your TV has one. Check the connection between the adapter and power cord as well, if the TV has a separate AC power adaptor.

What size screen is ideal for 4K?****

Depending on the choice, most people feel that 1920 1080 is good for monitors up to 25 inches, 1440p is ideal for displays 27 inches and larger, and 4K is excellent for monitors 30 inches and larger.

What are the advantages of a 4K TV?****

The number of pixels on 4K TVs is four times higher than on Full HD (1920 x 1080) TVs. The higher pixel density makes the 4K TV picture quality more colorful and detailed, even on TV screens of the same size. Big-screen TVs make this distinction particularly clear.

Do Sony Televisions have an automatic off feature?****

The electricity automatically shuts off if the period of time specified in [Switch off the TV after] expires.

Do smart TVs turn off on their own?****

But, it’s possible that voice commands or intelligent routines are causing your smart TV to switch on or off by itself if it’s linked to an Alexa or Google Home device.

How come it’s called 4K?****

Simply put, it stands for 4 Kilo (meaning a thousand). Like 1080p, 4K is termed by the image width rather than the image height. The four is merely there to indicate the number of thousands of pixels. If you frequently associate with extremely technical people, you may also hear 4K referred to as 2160p.

How far apart does 4K matter?****

With 4K Ultra HD TVs, the recommended viewing distance is between 1 and 1.5 times the screen’s diagonal width.

What resolution must be at least in 4K?****

The minimum resolution for Ultra HD is 3840×2160 pixels, although it also supports resolutions as high as 8K. Four times as many pixels are rendered in 4K as in 1080p (1920×1080 pixels).

Do movies look well in 4K UHD?****

The newest version of ultra-high definition film format is called 4K Ultra HD. UHD video features beautiful, lifelike colors and crisp, detailed pictures that are four times sharper than HD. Multidimensional sound from immersive UHD audio gives movies a lifelike quality that has never been achieved before.

Which is superior, 4K UHD or led?****

4k UHD is the way to go if you have that type of a budget and want to go higher.

Download this PDF Link:Sony KD-55X89J 4K UHD Smart Television User Guide

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