ZTE Axon 40 Ultra 12GB RAM Smartphone User Guide

October 29, 2023
ZTE

Axon 40 Ultra 12GB RAM Smartphone
User Guide

LEGAL INFORMATION

Copyright © 2022 ZTE CORPORATION.
All rights reserved.
No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm,
without the prior written permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice.
We offer self-service for our smart terminal device users.
Please visit the ZTE official website (at https://ztedevices.com) for more information on user manual, self-service and supported product models.
Information on the website takes precedence.
Disclaimer
ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.
Images and screenshots used in this guide may differ from the actual product. Content in this guide may differ from the actual product or software.
Trademarks
ZTE and the ZTE logos are trademarks of ZTE Corporation.
Android™ is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license. Wi-Fi CERTIFIED 6™ and the Wi-Fi CERTIFIED 6™ Logo are trademarks of Wi-Fi Alliance®.
Snapdragon® is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.
Snapdragon is a trademark or registered trademark of Qualcomm Incorporated.
This product implements certain patented technologies licensed by Qualcomm Incorporated.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries.
The Licensed by Qualcomm logo is a trademark of Qualcomm Incorporated. Snapdragon Sound™ is a product of Qualcomm
Technologies, Inc. and/or its subsidiaries.
Snapdragon and Snapdragon Sound are trademarks or registered trademarks of Qualcomm Incorporated. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS:X, the DTS:X logo, and DTS:X Ultra are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc.
All Rights Reserved.
Covered by one or more claims of the HEVC patents listed at patentlist.accessadvance.com
Other trademarks and trade names are those of their respective owners.

Getting to Know Your Phone

ZTE Axon 40 Ultra 12GB RAM Smartphone - fig 1Your phone supports 2.4 GHz and 5 GHz Wi-Fi.
Setting Up Your Phone
The nano-SIM card(s) can be installed or removed while the hone is turned on.
WARNING!
To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano- SIM card from your service provider.
1. Insert the tip of the tray eject tool into the hole on the card tray. CAUTION:
Never replace the included tray eject tool with sharp objects. Ensure that the tray eject tool is perpendicular to the hole. Otherwise, the phone may be damaged.
2. Pull out the card tray and install the nano-SIM card(s) into the card slot(s) as shown. Carefully slide the tray back into place.
ZTE Axon 40 Ultra 12GB RAM Smartphone - fig 3 NOTE:
The two card slots support 5G/4G/3G/2G networks.

Charging the Phone

Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible.
WARNING!
Use only ZTE-approved chargers and USB Type-C cables.
The use of unapproved accessories could damage your phone or cause the battery to explode.
WARNING!
Do not remove the back cover. The battery is not removable. Removal may cause fire or explosion.

  1. Connect the adapter to the charging jack.ZTE Axon 40 Ultra 12GB RAM Smartphone - fig 4
  2. Connect the charger to a standard AC power outlet.
  3. Disconnect the charger when the battery is fully charged.

NOTE:
If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 20 minutes.
Contact the customer service if you still cannot power on the phone after prolonged charging.

Powering On/Off Your Phone

Make sure the battery is charged before powering on.

  • Press and hold the Power key to turn on your phone.
  • To power off, press and hold the Power key to open the options menu, and touch .

NOTE:
If the screen freezes or takes too long to respond, try pressing and holding the Power key for over 10 seconds to restart the phone.
Waking Up Your Phone
Your phone automatically goes into sleep mode when it is not in use for some time. The display is turned off to save power and the keys are locked to prevent accidental
operations.
You can wake up your phone by turning on the display and unlocking the keys.

  1. Press the Power key to turn the screen on.
  2. Swipe up on the screen.

NOTE:
If you have set a face verification, a fingerprint, an unlock pattern, a PIN or a password for your phone, you’ll need to use your face or fingerprint, draw the pattern, or enter the PIN/password to unlock your screen.

Lowering Blue Light

Blue light with wavelengths between 415 nm and 455 nm is considered harmful for the eyes. It may cause eye discomfort, suppress melatonin, and affect sleep quality and circadian rhythm. This product has the function of reducing blue radiant energy.
To avoid eye fatigue, it is recommended to place the product at an appropriate distance from your eyes and rest for 20 minutes to look into the distance after two hours of continuous viewing.
To enable eye protection, open the Settings app and touch Display > Night Light > Turn on now. Use Turn on automatically to enable eye protection between sunset and sunrise or during customized time. In addition, you can adjust the protection effect by changing the blue light filter and white point reduction levels.

Product Safety Information

| Don’t make or receive phone calls while driving. Never text while driving.
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| Keep your phone at least 10 mm  away fromyour body while making calls.
| Small parts may cause choking.
| Your phone can produce a loud sound.
| To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your phone near your ear while the loudspeaker is in use.
| Avoid contact with anything magnetic.
| Keep away from pacemakers and other electronic medical devices.
| Turn off when asked to in hospitals and medical facilities.
| Turn off when told to on aircraft and at airports.
| Turn off when near explosive materials or liquids.
| Don’t use at gas stations.
| Your phone may produce a bright or flashing light.
| Don’t dispose of your phone in fire.
| Avoid extreme temperatures.
| Avoid contact with liquids. Keep your phone dry.
| Do not attempt to disassemble your phone.
| Only use approved accessories.
| For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
| Don’t rely on your phone as a primary device for emergency communications.

EU Specific Absorption Rate (SAR)
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These
guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age
and health.
The guidelines use a unit of measurement known as Specific Absorption Rate, or SAR. For mobile devices, the SAR limit is 2 W/kg for the head and the body. The highest
SAR value for this device when tested at the head was 0.921 W/kg, and when tested at the body was 1.556 W/ kg with 5 mm distance. The limb (0 mm) SAR limit for
mobile devices is 4 W/kg. The highest SAR value for this device when tested at the body with 0 mm distance was 3.191 W/kg*. As mobile devices offer a range of functions,
they can be used in other positions, such as on the body as described in the user manual**.
As SAR is measured utilizing the device’s highest transmitting power, the actual SAR of this device while operating is typically below that indicated above. This is due to automatic changes to the power level of the device to ensure it only uses the minimum power required to communicate with the network.

  • The tests are carried out in accordance with EN 50360, EN 50566, EN 50663, EN 62209-1 and EN 62209-2 .
    ** Please see body worn operation in the user manual.

Specification

EUT tested radios application| GSM 900/1800
WCDMA Band 1,8
FDD LTE Band 1,3,5,7,8,20,28
TDD LTE Band 38,40,41
5G NR Band N1,3,5,7,28,38,40,41,78
802.11a/b/g/n/ac/ax
Bluetooth V5.0+BR/EDR/LE
NFC
GPS
---|---
WCDMA Version Rel.9
LTE Version Rel.15
Maximum RF output power| GSM900: 33.5 dBm
GSM1800: 31 dBm
WCDMA Band 1: 25 dBm
WCDMA Band 8: 25.5 dBm
FDD LTE Band 1: 25.7 dBm
FDD LTE Band 3: 25.7 dBm
FDD LTE Band 5: 25.7 dBm
FDD LTE Band 7: 25.7 dBm
FDD LTE Band 8: 25.7 dBm
FDD LTE Band 20: 25.7 dBm
FDD LTE Band 28: 25.7 dBm
TDD LTE Band 38: 25.7dBm
TDD LTE Band 40: 25.7 dBm
TDD LTE Band 41: 25.7 dBm
5G NR Band N1: 24 dBm
5G NR Band N3: 24 dBm
5G NR Band N5: 23 dBm
5G NR Band N7: 23 dBm
5G NR Band N28: 23 dBm
5G NR Band N38: 23 dBm
5G NR Band N40: 23 dBm
5G NR Band N41: 24.5 dBm
5G NR Band N78: 26 dBm
802.11b/g/n/ax: 17.92 dBm
802.11a/n/ac/ax: 21.05 dBm
Bluetooth BR/EDR: 15.22 dBm
Bluetooth LE: 7.52 dBm
NFC: -25.476 dBmA/m@10m
GPS (RX Only)

CE Caution
Battery Caution

  • There is a risk of explosion if battery is replaced by an incorrect type.
  • Dispose of used batteries according to the instructions.
  • Do not dispose of a battery into fire or a hot oven, or mechanically crush or cut a battery. Doing so can result in an explosion.
  • Leaving a battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid or gas.
  • A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.

USB Port
This product can be connected to a USB interface of version USB 3.1.
Proper Use
As described in this guide, your device can be used only in right location. If possible, please do not touch the antenna area on your device.
Do not expose your device to extreme temperatures lower than -10 °C and higher than +40 °C.

Disposal of Your Old Appliance

  • When this crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2012/19/EU.
  • All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
  • The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health.

For this product’s recycling information based on WEEE directive, please send an e-mail to weee@zte.com.cn

EU DECLARATION OF CONFORMITY

Hereby, ZTE Corporation declares that the radio equipment type ZTE A2023PG is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following Internet address: https://certification.ztedevices.com
The device is restricted to indoor use only when operating in the 5150 to 5250 MHz frequency range.

| AT| BE| BG| HR| CY| CZ| DK
---|---|---|---|---|---|---|---
EE| Fl| FR| DE| EL| HU| IE
IT| LV| LT| LU| MT| NL| PL
PT| RO| SK| SI| ES| SE| UK(NI)

ErP Conformity
The external power supply of this product conforms to the Energy-related Product Directive (ErP) 2009/125/EC of the European Parliament and the Council.
The detailed ErP information is available on ZTE website https://certification.ztedevices.com.

References

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